Car Problem DataNHTSA records

2000 Jayco Quest FW

Routine

Owners filed 2 complaints about this vehicle with federal regulators, most often about the equipment › recreational vehicle/trailer. It has been recalled 1 time.

What fails
ComponentReportsCrashesFiresInjuries
Equipment › Recreational Vehicle/Trailer2
000

1 safety recall

Part 573 reports
Equipment › Recreational Vehicle/Trailer02V279001
Filed Oct 22, 20025,830 vehiclesJayco, Inc.

Defect. ON CERTAIN TRAVEL TRAILERS, MOTOR HOMES, AND FIFTH WHEEL CAMPERS EQUIPPED WITH NORCOLD REFRIGERATOR COOLING UNITS, MODEL NUMBERS N841, N821, N641, AND N621. THESE REFRIGERATORS CAN EXPERIENCE A COOLING SYSTEM LEAK CAUSED BY OPERATION IN THE AC ELECTRIC MODE. IF A LEAK OCCURS, THE COOLING PERFORMANCE OF THE REFRIGERATOR WILL DETERIORATE, REQUIRING IMMEDIATE REPLACEMENT OF THE COOLING UNIT.

Risk. EXTENDED OPERATION OF A LEAKING COOLING UNIT IN THE AC ELECTRIC MODE CAN RESULT IN A FIRE.

Remedy. NORCOLD WILL INSPECT AND REPLACE THE REFRIGERATOR COOLING UNITS. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT NORCOLD AT 1-800-767-9101 OR JAYCO AT 1-574-825-0608.

What owners reported

Newest filings
Equipment › Recreational Vehicle/Trailer
Filed Aug 7, 200645,000 milesCA

DT*: THE CONTACT STATED WHILE TRAVELING 35 MPH, THE FRESH WATER TANK ON THE FIFTH WHEEL TRAILER FELL OFF AND HIT THE GROUND. THE TANK HAD 15 GALLONS OF WATER IN IT AT THE TIME. THE VEHICLE WAS PULLED OVER AND THE HOSES WERE REMOVED AND THE TANK WAS PLACED IN THE BED OF THE TRUCK. THE DEALERSHIP DETERMINED THE SCREWS FOR THE MAIN SUPPORT BRACKET CAME LOOSE. UPDATED 8/30/2006 - *NM

Equipment › Recreational Vehicle/Trailer
Filed Aug 5, 2004GA

THE CONSUMER STATED WATER WAS LEAKING FROM THE HOLDING TANK. THE MANUFACTURER WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK THIS WAS THE FOURTH TANK THAT HAD FELL TO THE GROUND. THE POWER WAS INOPERATIVE IN THE REAR OF THE VEHICLE AT TIMES, THE WATER TANK STRAPS WERE LOOSE AND THE BATTERY WAS INOPERATIVE. *SC *JB

2 of 2 complaints, reproduced as filed.

Across model years

Worst on record: 2002
YearComplaintsRecallsFiresDeathsAssessment
20022100Routine
2000 — this page2100Routine

Compare every Quest FW year →

Other Jayco models

All Jayco models →
Jayco 53Precept 45Eagle 45Designer 38Seneca 23Greyhawk 22Alante 17Jay Flight 13Redhawk 11Jay Feather 11

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Oct 22, 2002. Source: NHTSA Office of Defects Investigation.