2013 Jayco Jay Feather Ultra Lite

Defect. Jayco is recalling certain model year 2013-14 Eagle Premiere, Jay Feather Ultra Lite, Jay Flight, Jay Flight Swift, Octane, and White Hawk; model year 2013 Eagle, Eagle HT, Jay Flight Bungalow, Jay Flight Destination, Pinnacle, Redhawk and Seismic; and model year 2014 Precept recreational vehicles. In these vehicles, if the awning installation sequence is not completely followed, the awning motor may unknowingly become damaged.

Risk. If motor damage occurs, it is possible that the awning can unfurl unexpectedly, either while the motorhome is at rest or while in transit, increasing the risk of personal injury or a vehicle crash.

Remedy. Jayco will notify owners and dealers will inspect and replace the awning motor free of charge. The recall began on May 23, 2013. Owners may contact Jacyo at 1-800-283-8267 for more information.

THIS 23M MODEL INCLUDES A MURPHY BED WHICH FOLDS UP INTO THE WALL. AS MY WIFE, [XXX] WAS TUCKING IN THE BOTTOM SHEET IN AT THE HEAD END OF THE BED IT FOLDED UP INTO THE WALL TRAPPING HER INSIDE. IF I HAD NOT BEEN THERE TO EXTRACT HER, SHE MIGHT HAVE DIED, TRAPPED. I HAVE SPOKEN WITH [XXX] AT JAYCO (1-800-945-4787). HE SAID THERE IS A TECH BULLETIN OUT ON THIS PROBLEM AND TO TAKE IT TO THE NEAREST JAYCO OR STARCRAFT DEALER TO HAVE IT REPAIRED. THE CLOSEST JAYCO DEALER REFUSES TO PERFORM THE WORK BECAUSE THE TRAILER WAS NOT PURCHASED THERE. NOW JAYCO WANTS ME TO DRIVE HUNDREDS OF MILES TO ANOTHER DEALER THAT I FIND WHO WILL DO THE WORK. I HOPE THE US GOVERNMENT WILL ISSUE A RECALL SO THAT JAYCO WILL BE FORCED TO PROVIDE BETTER SERVICE TO THE VICTIMS OF THIS MODEL. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

WE RECEIVED A RECALL NOTICE FROM FASTEC INDUSTRIAL ON THE LOCKS FOR OUR CAMPING TRAILER. WE APPLIED FOR REPLACEMENT PARTS AS INSTRUCTED IN THE NOTICE. 90 DAYS LATER WE HAVEN'T RECEIVED THE REPLACEMENT OR ANY FURTHER COMMUNICATION AFTER REPEATED ATTEMPTS. *TR