2024 Jayco Fifth Wheel North Point

Routine

Owners filed 3 complaints about this vehicle with federal regulators, most often about the service brakes. It has been recalled 1 time.

What fails
ComponentReportsCrashesFiresInjuries
Wheels1
000
Suspension › Multiple Axle1
000
Service Brakes1
000

1 safety recall

Part 573 reports
Equipment › Appliance › Air Conditioner24V831000
Filed Nov 7, 20248 vehiclesJayco, Inc.

Defect. Jayco Inc. (Jayco) is recalling certain 2024 North Point and Pinnacle travel trailers equipped with certain GE air conditioners. The air conditioner soft start device may fail and overheat.

Risk. An air conditioner soft start device that overheats increases the risk of a fire.

Remedy. Dealers will replace the ICM soft start module with a Micro air EasyStart Breeze module, free of charge. Owner notification letters were mailed August 18, 2025. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9901615.

What owners reported

Newest filings
Wheels
Filed May 20, 2026NC

We bought our 2024 Jayco North Point 390 CKS in Jan. of 2024. We have had axle and wheel issues within 6 months of owning the RV. We contacted Jayco because we have had 5 Wheels crack on our RV, had to replace 6 tires, and recently we had to replace 2 axles. We told Jayco about this and that their product has put my family in danger multiple times, 1 time going down the road at 60 MPH and a blow out on the back of the RV. Another time, we had both wheels fly off the axles and almost flipped out vehicle. This is when we needed to new Axles not even 2 year old yet. Now 6 months later same issues with Tire, because of the AXLES having issues. I told Jayco that professional AXLE companies that have looked at my issue say, the AXLES they put on this is not the right ones. I'm not sure where to go from here. Jayco will not respond, I am out 1000's k of dollars because of their product. But they won't do nothing about it, and I have seen others on the road having the same issues. I'm getting ready to file a lawsuit again Jayco because of this, my family has been in danger multiple times because of their faulty parts and product.

Suspension › Multiple Axle
Filed Jan 15, 2026KY

GCWR for the RV is 19140 lbs. However, the axel is rated at 7,000 lbs and since there are 2 axels that capacity maxs out at 14,000 lbs. I am experiencing abnormal thread wear. I have requested that Jayco correct this but they are not responding to my email.

Service Brakes
Filed Feb 26, 2025CA

Purchased this unit in Nov last year and had brake issues. Camping World has been good working to fix the issue but Dexter Tow Assist is not working. When other vehicle is attached to the 5th wheel, brakes dont work. Hooked my truck to a Seismic 5th wheel with Tow Assist, worked fine. Its not working on my unit and I have NO BRAKES. Components have been replaced but Dexter does not seem to be in any hurry to fix the problem. I have towed other 5th wheels without Tow Assist with no problem and again, the Seismic didnt have a problem with my brake controller.

3 of 3 complaints, reproduced as filed.

Across model years

Worst on record: 2017
YearComplaintsRecallsFiresDeathsAssessment
20260100Routine
2024 — this page3100Routine
20231200Routine
20223300Routine
20212600Routine
20203400Routine
20191400Routine
20183200Routine
201711200Routine
20160100Routine

Compare every North Point year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Nov 7, 2024. Source: NHTSA Office of Defects Investigation.