Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2002 record →
WHILE SITTING IN TRAFFIC, THE VEHICLE ALL OF A SUDDEN CAUGHT ON FIRE. *JB THERE WAS NO WARNING, SMOKE STARTED TO COME FROM THE HOOD. (HEAVIEST ON THE RIGHT SIDE OF THE HOOD) THE ENGINE BLOCK WAS TOTALLY DESTROYED. THE HOT SPOT APPEARED CLOSE TO THE WINDSHIELD. WHEN THE FIRE STARTED, IT SMELLED LIKE ELECTRICAL WIRING. THE DEALER COULDN'T FIND THE PROBLEM. *SCC *JB
THIS IS THE THIRD PROBLEM WITH CONTINENTAL TIRES SINCE I OWNED MY 2002 JAGUAR X-TYPE SPORT. THE FIRST WAS A FLAT THE DAY I BOUGHT IT. THE SECOND WAS NUMEROUS CRACKS IN THE INSIDE TIRE TREAD, AND THE THIRD WAS DISCOVERED AT THE DEALER SERVICE DEPT. FOR A TIRE ROTATION FOR CORDS STICKING THROUGH THE SIDEWALL. ALL 3 INSTANCES WERE THE LEFT REAR TIRE. CONTINENTAL BLAMES JAGUAR, JAGUAR BLAMES CONTINENTAL, AND I'M STILL OUT 3 TIRES IN ONLY 19 MONTHS/19,000 MILES OF OWNERSHIP !!! MY WIFE IS EXTRA CAUTIOUS ABOUT DRIVING EVER SINCE WE BROUGHT IT HOME NOT TO HIT ANY ROAD OBSTACLES, WE FEEL THIS IS A SAFETY ISSUE AND POSSIBLE LEMON LAW AS WELL.*AK
ON FOUR SEPARATE OCCASIONS IN THE LAST FIVE MONTHS, THE CAR LOST POWER AND THE "POWER TRAIN" WARNING LIGHT ON THE DASH DISPLAY CAME ON. IT APPEARS TO BE RELATED TO THE CRUISE CONTROL, SINCE THE FAILURES OCCURRED WHEN ENGAGING OR RE-ENGAGING (AFTER APPLYING THE BRAKE OR PRESSING ON THE ACCELERATOR) THE CRUISE CONTROL. THE FAILURES SEEM TO OCCUR RANDOMLY AND NOT EVERY TIME THE CRUISE CONTROL IS USED. THE DEALER HAS BEEN UNABLE TO REPLICATE THE PROBLEM, BUT THEY HAVE REPLACED THE CONTROL COMPUTER AND RE-DONE A NUMBER OF WIRING HARNESSES. EVEN THOUGH THE PROBLEM HAS NOT BEEN REPLICATED, THE FAILURE HISTORY IS CAPTURED IN THE CAR'S ON-BOARD COMPUTER. *NLM
NAR 04/21/2003 MR THE CONSUMERS AUTOMOBILE WAS IN A SERIES BLOCK OF VEHICLES BUILD AND SOLD WITH A DEFECTIVE CHIP. AFTER HAVING SEVERAL PROBLEMS WITH THE VEHICLE SUCH AS; THE SEAT BELT ADJUSTERS BROKEN, THE CLOCK RADIO AUDIO SYSTEM INOPERATIVE, THE BRAKES HAVING BEEN REPLACED, FAILURE OF THE TRANSMISSION INTERLOCKING WHICH CAUSES A CLICKING NOISE. AND TO DATE THE CONSUMER HAS ONLY RECEIVED ONE RECALL (R935) NOTICE. THE CONSUMER IS VERY DISSATISFIED AND FEELS THAT JAGUAR HAS FAILED TO TACKLE THE PROBLEMS AS STATED, HOPEFULLY COMPENSATION FOR THE DEFECTIVE VEHICLE WILL BE ENACTED. *CB THE DASHBOARD INSTRUMENT PANEL WAS REPLACED. THE HVAC MADE A NOISE WHEN THE DEFROSTER WAS ON *JB
STEERING VIBRATION STARTED AFTER REPLACEMENT OF CLUTCH AT 12000 MILES ( CLUTCH SEIZED). DEALER SAID WHEELS WERE BUCKLED AND SWAPPED, ON FURTHER WORK 2 MONTHS LATER ( TOOK 2 MONTHS FOR PART) DEALER STATES 4 WHEELS ARE BUCKLED ( INCLUDES SPARE THAT WAS UNUSED). ONLY OPTION IS TO PURCHASE 4 NEW WHEELS ( X TYPE 3.0 SPORT). JAGUAR HAVE BEEN SINGULARLY UNHELPFUL AND CAR HAS BEEN IN REPAIRS FOR 22 DAYS SINCE RECEIVED IN JUNE 2002. *JB
WHEN THE BRAKES WERE APPLIED, THE VEHICLE SURGED FOWARD. *JB THE CONSUMER'S FOOT REMAINED ON THE BRAKE WHEN THE INCIDENT OCCURRED. THE CONSUMER HAD TAKEN THE VEHICLE TO THREE DIFFERENT SERVICE DEPARTMENTS WHO WEREN'T ABLE TO REMEDY THE PROBLEM. SCC
THE DRIVER SIDE WINDOW DID NOT ROLL DOWN. *JB
TWICE WHILE ATTEMPTING TO BACK INTO A PARKING PLACE, CONSUMER PUT FOOT ON BRAKE WHEN VEHICLE FLEW FOWARD INTO A PARKED CAR. CONSUMER STATES FOOT WAS NOT ON ACCELERATOR. TOOK TO DEALER AND THEY STATED THAT THE BLACK BOX REPORTED THAT BOTH BRAKE PEDAL AND GAS PEDAL WERE PRESSED AT THE SAME TIME. PLEASE PROVIDE ANY FURTHER INFORMATION. PH *TS
THE CONSUMER STATES THESE ARE PROBLEMS THAT HAVE COME ABOUT IN THE SHORT TIME THAT THE VEHICLE HAS BEEN IN POSSESSION, AND THEY ARE AS FOLLOWED: THE REPLACEMENT OF A FAULTY GEAR SELECTOR LEVER, THE REPLACEMENT OF THE ENTIRE DRIVE SHAFT. THE DIFFERENTIAL WAS COMPLETELY REPLACED IN JULY, AND REPLACED AGAIN IN OCTOBER. THIS WAS DONE TO GET RID OF THE VEHICLES HIGH PITCHED WHINING NOISE THAT REMAINS EVEN AFTER THE SECOND REPLACEMENT. *SCC
STEERING COLUMN SHIMMIED WHEN DEPRESSING BRAKE; STEERING COLUMN MADE RUBBING NOISE; TWO TIRES BLEW OUT; ELECTRICAL MALFUNCTION LIGHT TURNED ON; POOR FM RECEPTION; FRONT SEATS ROCK. MR
SPACE BETWEEN THE GAS PEDAL AND BRAKE PEDAL IS SO NARROW THAT DRIVER'S FEET GOT TRAPPED BETWEEN THEM, RESULTING IN AN ACCIDENT.*AK
WHEN REAR SIDE WINDOWS ARE OPENED WHILE DRIVING IT CAUSES SEVERE VIBRATION, AND A SEVERE NOISE FOR REAR PASSENGERS. DEALER AND MANUFACTURER HAVE BEEN NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
THE AIRBAG ELECTRONIC MODULE IS NOT PROPERLY, VEHICLE WILL NOT GIVE INFORMATION ON PASSENGER WEIGHT REQUIREMENTS TO ACTIVATE THE SYSTEM. *MJ
TWICE SUN ROOF DID NOT CLOSE ALL THE WAY. DEALER COULD NOT FIND CAUSE OF PROBLEM. PLEASE PROVIDE ADDITIONAL INFORMATION.*AK
WHILE DRIVING CONSUMER APPLIED THE BRAKES AND THEY FAILED, HAD TO PUMP BRAKES TO STOP VEHICLE. DEALER CONTACTED.*JB
WHEN APPLYING BRAKES VEHICLE WILL NOT STOP ,IT WILL KEEP GOING WITH A SURGE OF POWER. THIS HAPPENS INTERMITTENTLY. DEALER CONTACTED. *AK *TS
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2002 Jaguar X-Type → · Every X-Type year → · How the figures are calculated →