Page 2 of 3 · complaints 51–100 of 116

2002 Jaguar X-Type complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2002 record →

Fuel System, Other › Storage › Tank Assembly
Filed Jul 19, 200763,000 milesMA

BOLTS HOLDING THE GAS TANK STRAPPING FELL OUT WHILE DRIVING. *TR

Fuel System, Gasoline › Storage › Tank Assembly
Filed Jun 14, 20077,200 milesMA

WENT TO GAS UP MY 2002 JAGUAR X-TYPE 2.5 WHEN TOTALLY EMPTY AND GAS SHOT BACK OUT AND SPILLED ALL OVER THE PLACE. TRIED THREE DIFFERENT GAS STATIONS WITH THE SAME EFFECT. CHECK ENGINE LIGHT CAME ON, INDICATING A PROBLEM WITH THE GAS TANK. I CAN'T GAS MY CAR AND THERE IS THE SAFETY HAZARD OF GAS SHOOTING BACK OUT. DEALER WON'T COVER IT AND THERE ARE NO SECOND HAND PARTS OR INDIVIDUAL PARTS, HAVE TO REPLACE WHOLE GAS TANK AND FILLER SYSTEM COSTING ME $1750. *TR

Power Train › Manual Transmission
Filed Jun 11, 2007OH

TO ALL THE CONSUMERS THAT EITHER OWN OR KNOWS SOMEONE WHO OWNS A JAGUAR. I AM PUTTING TOGETHER A COMPLAINT AGAINST THE MANUFACTURER FOR A PROBLEM WITHIN THESE CARS. I, TOO, OWN A 02 JAGUAR X-TYPE AND THIS PAST WEEKEND THE CAR STOPPED WITHOUT ANY WARNING SIGNS. I HAD THE CAR TOWED TO A JAGUAR DEALER ON SATURDAY THINKING MAYBE THIS WAS A MINOR PROBLEM, UNTIL I GOT THE CALL THAT THE CAR NEEDED A BRAND NEW TRANSMISSION THAT WILL COST ME OVER $5000. AFTER GOING TO WEBSITES RESEARCHING I CAME ACROSS THAT THERE WERE SO MANY OTHER CONSUMERS WITH THE SAME PROBLEM , AND REALIZED THAT THIS MUST BE A MANUFACTURER'S PROBLEM. THE FUNNY THING ABOUT IT WAS THAT WE ALL STARTED OFF SAYING THAT WE BOUGHT A 02 JAGUAR AND AFTER IT REACHED OVER 50,000 MILES THAT A TRANSMISSION WAS REQUIRED ON IT. I CAME TO THE CONCLUSION THAT THE MANUFACTURER KNEW THAT THIS WAS THE REASON FOR THE EXPIRING WARRANTY AT 50,000 MILES. THE REASON NOTHING HAS BEEN DONE ABOUT IT BECAUSE NO ONE HAD EVER CAME FORWARD. THIS IS A TIME THAT WE ALL NEED TO STAND UP AND SPEAK OUT ABOUT WHAT JUST HAPPENED TO US BECAUSE I KNEW SOME OF US, STILL OWNING THESE CARS AND WORD OF MOUTH MEANT EVERYTHING. RIGHT NOW, I DIDN'T KNOW WHAT TO DO, BUT PRAY AND SPEAK OUT ABOUT IT WHICH MAY NOT GET ME FAR BUT AT LEAST IT GOT ME HEARD. I CALLED THE LOCAL NEWSPAPER ABOUT IT AND LEFT A MESSAGE FOR A RESPONSE. I SUGGESTED THAT OTHERS DO THE SAME AND DON?T LET THIS CONTINUE TO GO ON TO OTHER CONSUMERS. *AK

Power Train › Automatic Transmission
Filed May 30, 200764,763 milesPA

TL*THE CONTACT OWNS A 2002 JAGUAR X-TYPE. THE CONTACT STATED THAT THE VEHICLE FAILS TO SHIFT INTO REVERSE. THE VEHICLE IS CURRENTLY AT THE SHOP. THE DEALER STATED THAT THE VEHICLE NEEDS A NEW TRANSMISSION. THE CURRENT MILEAGE IS 64,783 AND FAILURE MILEAGE WAS 64,763.

Power Train › Automatic Transmission
Filed May 15, 200764,369 milesMA

GEAR BOX FAULT LIGHT COMES ON WHILE DRIVING AND COMPLETE LOSS OF POWER. JAGUAR REPLACED TRANSMISSION WITH BRAND NEW ONE . NOT 90 DAYS LATER BRAND NEW TRANSMISSION DOES SAME EXACT THING. THIRD TRANSMISSION Y BEING INSTALLED AT JAGUAR , NOW IM AFRAID OF THIS VEHICLE. SOME ONE IS GOING TO GET HURT OR KILLED IF ON HIGH WAY. *AK

Power Train › Automatic Transmission
Filed Mar 27, 200731,450 milesMN

TL*THE CONTACT OWNS A 2002 JAGUAR X-TYPE. WHILE DRIVING 60 MPH,A WARNING INDICATOR ILLUMINATED ON THE DASHBOARD. THE DEALER DIAGNOSED THE FAILURE AS THE TRANSMISSION, AND STATED THAT IT NEEDED TO BE REPLACED. THE FAILURE MILEAGE WAS 31450.*AK

Vehicle Speed Control › Accelerator Pedal
Filed Mar 23, 200735,000 milesNC

TL*THE CONTACT OWNS A 2002 JAGUAR X-TYPE. THE CONTACT DESCRIBED A LENGTHY HESITATION WHEN DEPRESSING THE ACCELERATOR PEDAL AT 35 MPH. THE CONTACT STATED THAT THE VEHICLE DECREASED TO APROXIMATELY 5 MPH WITHOUT WARNING. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE CURRENT AND FAILURE MILEAGE WERE 35000.*AK

Power Train › Automatic Transmission
Filed Mar 17, 200744,000 milesTN

AT ONLY 46,000 MILES, VEHICLE SUFFERED CATASTROPHIC TRANSMISSION FAILURE, RESULTING IN ESTIMATES RANGING FROM $8000 (JAGUAR REBUILT) TO $3000 (LOCAL REBUILD) FOR REPAIRS. CAR WAS, ACCORDING TO DEALER, OUT OF WARRANTY BY REGISTRATION DATE, LEAVING ME WITH THE ENTIRE REBUILD BILL. JAGUAR KNOWS ABOUT THE PROBLEM OF X-TYPE TRANSMISSIONS FAILING AND REFUSES TO ADDRESS THE SITUATION. EMAILS AND LETTERS SENT TO JAGUAR HQ HAVE ALL GONE UNANSWERED. SINCE I RECEIVED THE VEHICLE, THE TRANSMISSION HAS BEEN REPLACED, HEADLIGHT WASHER COVERS HAVE BOTH BLOWN OFF DURING USE, SUNROOF HAS FAILED, BOTH FRONT SEATS ROCK (JAGUAR HAS A TSB OUT ON THIS BUT FAILS TO RECALL), MYSTERIOUS DSC FAILURES AND MANY FIT AND FINISH ISSUES (DASH PAD WARPING, PAINT ISSUES, ETC.).

Power Train › Driveline › Driveshaft
Filed Feb 8, 200746,000 milesMI

DRIVE LINE NOISE, IT HAPPENS WHEN THE AIT TEMPERATURE IS LOW, FIRST AFTER ABOUT 3-4 MINUTES OF DRIVING AND ABOUT 1/2 MILE WHEN I APPROACH MY SECOND STOP SIGN. OTHER JAGUAR OWNERS HAD THE SAME PROBLEM AND HAD TO REPLACE THE PROPSHAFT, THIS IS A TSB DEFECT AND JAGUAR WILL FIX IF YOU THE CAR HAS WARRANTY, OTHERWISE, YOU WILL HAVE TO PAY AROUND $1300 TO GET THE NOISE GONE. IF YOU GOT TO X-TYPE FORUM ON ROADFLY.COM YOU WILL FIND ALOT COMPLAINT ABOUT THAT NOISE. *NM

Power Train › Automatic Transmission
Filed Jan 20, 200762,000 milesIL

THIS REGARDS TRANSMISSION FAILURE OF 2002 X TYPE WITH 62,000. I AM ORIGINAL OWNER AND HAVE HAD ERROR MESSAGES AND LURCHING FROM THE TRANSMISSION, WITH JAGUAR RETURNING THE VEHICLE INDICATING NO PROBLEMS. THE INTERNET IS FULL OF COMPLAINTS WITH LOW MILEAGE AND COMPLAINTS LIKE MINE. *NM

Power Train › Automatic Transmission
Filed Dec 28, 200655,000 milesMO

WHILE DRIVING HOME FROM WORK AT NIGHT AT ABOUT 30 MPH THE TRANSMISSION STARTED TO SLIP THEN THE CAR STOPPED MOVING AT ALL EVEN THOUGH THE ENGINE WAS RUNNING AND IN GEAR. I WORK IN AN OLD INDUSTRIAL PART OF TOWN AND NOT A PLACE TO BREAK DOWN AFTER DARK AND WAS VERY LUCKY A POLICEMAN HAPPENED BY ALMOST IMMEDIATELY AND WAITED UNTIL A TOW TRUCK CAME. I CALLED THE JAGUAR DEALER ABOUT IT AND WAS TOLD THERE IS A LOT OF PROBLEMS WITH THE 02 X TYPES AND HE THINKS SINCE FORD IS IN SUCH BAD SHAPE, JAGUAR IS NOT COVERING THESE OUT OF WARRANTY EVEN THOUGH THIS IS A KNOWN DEFECT. I ENDED UP HAVING THE CAR TOWED TO A TRANSMISSION SHOP I TRUST AND HE ALSO WAS AWARE OF THE PROBLEMS THESE X-TYPES WERE HAVING WITH THE TRANSMISSIONS. IT COST ME $4,500 TO HAVE THE TRANSMISSION REBUILT ON A CAR WITH 55,000 MILES ON IT. A LITTLE RESEARCH ON THE INTERNET SHOWS A LOT OF PEOPLE HAVING PROBLEMS WITH THEIR TRANSMISSIONS ON THE 02 X-TYPE AND JAGUAR/FORD IS DOING NOTHING TO COVER THE PROBLEM AFTER THE FACTORY WARRANTY IS UP. *JB

Electrical System › Wiring › Front Underhood
Filed Nov 6, 200647,619 milesGA

ELECTRICAL SYSTEM - MY CAR WAS PARKED FOR TWO DAYS AT A SECURE AIRPORT PARK AND RIDE. WHEN RETURNING FROM MY TRIP, WHEN PUTTING THE CAR IN REVERSE THE CAR JERKED AND ROLLED OUT OF THE PARKING SPACE. I THEN PROCEEDED TO PUT THE CAR IN DRIVE AND IT FAILED TO ACCELERATE. THE ENGINE AND TRANSMISSION WARNING LIGHTS WERE ILLUMINATED, WHICH PUT THE CAR IN LIMP MODE. I HAD THE CAR TOWED TO THE DEALERSHIP. THANKFULLY I WAS NOT IN HIGH TRAFFIC WHEN THIS HAPPENED. IF I WAS TRAVELING AT 60 MPH AND THE CAR WENT INTO LIMP MODE THERE COULD HAVE BEEN A SERIOUS ACCIDENT. THE DEALER STATED THAT IT WAS A THROTTLE POSITIONING SENSOR FAILURE AND TO CORRECT THE PROBLEM, THE THROTTLE HOUSING WOULD HAVE TO BE REPLACED AT A COST OF $1600.00. THE WARRANTY HAD EXPIRED 3 MONTHS EARLIER. THIS CAR HAS LESS THAN 48,000 MILES ON IT AND IS ONLY DRIVEN IN CITY TRAFFIC. THIS HAS TO BE A DEFECT WITH THIS UNIT, ESPECIALLY SINCE IT FAILED WHILE THE CAR WAS PARKED WITHOUT WARNING. THIS IS DEFINITELY A SAFETY ISSUE. IF THIS UNIT HAD FAILED ON THE INTERSTATE (I LIVE IN THE METRO ATLANTA AREA) IT COULD HAVE CAUSED A MAJOR ACCIDENT WITH POSSIBLE INJURIES. *JB

Tires › Sidewall
Filed Sep 11, 200643,000 milesNC

MY WIFE'S X TYPE 2002 JAGUAR WAS RIDING VERY ROUGH AND I ASKED OUR LOCAL MECHANIC TO BALANCE THE TIRES. HE CALLED IN SHOCK ADVISING THAT THE INTERIOR WALL OF A REAR GOODYEAR AMERICAN EAGLE TIRE WAS CRACKED ALL AROUND THE RIM OF THE TIRE AND WE WERE LUCKY TO BE ALIVE. FROM THE OUTER WALL AND THE TREAD THE TIRE APPEARED PERFECT. I HAVE THE TIRE AND DIGITAL PHOTOGRAPHS WHICH I WILL FORWARD WHEN PROVIDED AN E-MAIL ADDRESS. *JB

Tires
Filed Jun 29, 200667,000 milesPA

FROM JAN 2005 TO 6/28/06 I HAVE HAD FOUR SEPARATE INCIDENTS WITH 2004 POTENZA G009 225/45R17 TIRES THAT HAD TREAD SEPARATION FROM SIDEWALL. TIRES INSTALLED ON A 2002 JAGUAR X-TYPE (AWD). ALL TIRES WERE CONSTANTLY MAINTAINED, ROTATED AND BALANCED PER JAGUAR SPECS. DOT EMH8LHC1805. ALL TIRES HAD BETWEEN 5/32 AND 6/32 OF TREAD LEFT AND MORE THAN 25,000 MILES BEFORE OCCURRENCE. REPLACED ONE OUT OF POCKET AND OTHER THREE WERE REPLACED AT MINOR CHARGE BY BRIDGESTONE DEALER (TIRE FREE (WARRANTY) / CHARGED FOR$ 45 FOR INSTALLATION & BALANCING & ROAD HAZARD PROTECTION). INCIDENTS LEAD TO EXTREME VIBRATION AND VEHICLE INSTABILITY AND WOULD HAVE LEAD TO BLOW OUT IF I HAD NOT RESPONDED IMMEDIATELY. *JB

Power Train › Automatic Transmission
Filed May 7, 200669,000 milesSC

EXPERIENCED TWO MAJOR FAILURES. THE INITIAL FAILURE INVOLVED THE SHEARING OFF OF ONE OF THE LEFT SUSPENSION COMPONENTS. RESULTED IN STEERING FAILURE. FORTUNATELY, I WAS ONLY GOING 20 MPH AND WAS ABLE TO STOP BEFORE FURTHER DAMAGE INCURRED. $4500 IN REPAIRS TO FRONT END/SUSPENSION--COVERED BY LOCAL DEALER/JAGUAR. THE SECOND FAILURE INVOLVED TRANSMISSION FAILURE AT SPEEDS OF 40 - 70 MPH. HAPPILY, WHEN TAKEN TO THE DEALERSHIP, IT LEFT THEM STRANDED ON THE STREET. THIS RESULTED IN THE RECOMMENDATION OF A NEW TRANSMISSION AT $6500 ON A COMPONENT NOT DUE TO REQUIRE SERVICE FOR ANOTHER 30,000 MILES. (CAR HAD 69,000 MILES.) *JB

Power Train › Automatic Transmission
Filed May 5, 200638,000 milesFL

A LIGHT ON THE DASH INDICATED A TRANSMISSION OR ENGINE FAILURE AND THE CAR HAD TROUBLE GOING MORE THAN 30 MILES PER HOUR. I IMMEDIATELY WENT TO A MECHANIC WHO SAID I HAD A TRANSMISSION FAILURE. THE CAR ONLY HAD 38000 MILES SO THIS WAS VERY UNEXPECTED. IT WAS JUST OUT OF WARRANTY BY 2 MONTHS. JAGUAR CARS AGREED TO PAY HALF OF THE COST OF REPLACING THE TRANSMISSION WITH A REFURBISHED TRANSMISSION, MY SHARE WAS $3304. BASED ON INTERNET POSTINGS I HAVE READ FROM OTHER OWNERS OF THIS VEHICLE I SUSPECT THIS COULD BE A KNOWN SAFETY DEFECT AND I BELIEVE AN INVESTIGATION MAY BE WARRANTED. *NM

Electrical System › Wiring › Front Underhood
Filed Mar 17, 200652,500 milesFL

MY FIANCEE WAS DRIVING WHEN THE ENGINE LOST ALL POWER, THE RED MALFUNCTION LIGHT CAME ON, THEN THE AMBER SERVICE LIGHT. THE VEHICLE WOULDN'T ACCELERATE AT ALL AND WAS A HAZARD TO ATTEMPT TO PULL OFF THE ROAD FROM THE RIGHT LANE! MY FIANCEE CALLED SCARED TO DEATH AS SHE WAS ALMOST REAR ENDED DUE TO THE SUDDEN POWER LOSS. BEING A 3X RE-CERTIFIED A.S.E. MASTER TECHNICIAN WITH NUMEROUS COLLEGE CREDITS IN ELECTRICAL ENGINEERING THROUGH THE US AIR FORCE, I TOLD HER TO SHUT THE VEHICLE OFF AND ATTEMPT TO RESTART THE ENGINE TO CHECK THE DASH WARNING LIGHTS, BOTH RETURNED AND THE VEHICLE FAILED TO ACCELERATE BEYOND IDLE. AS THE LEAD TECH(SHOP FOREMAN) OF THE LOCAL MITSUBISHI DEALER, I WAS IN CHARGE OF LEMON LAW REPAIRS PRIOR TO BUY BACK FROM THE MANUFACTURER IN SE FLA. I HOOKED UP MY DIAGNOSTIC SCAN TOOL TO RETRIEVE CODES FROM THE OBD2 CONNECTION AND PULLED UP A CODE FOR THE THROTTLE POSITION SENSOR. FORTUNATELY I WAS ABLE TO CLEAR THE CODE AND DRIVE THE VEHICLE HOME- CAUTIOUSLY! AS THE LEAD TECH. AT A BOCA RATON,FL. REPAIR CENTER, I CALLED MY LOCAL JAGUAR DEALER TO INQUIRE ABOUT THE PRICE AND AVAILABILITY OF THE TPS SENSOR AND WAS NOTIFIED THAT THE PART WAS ONLY AVAILABLE AS A THROTTLE BODY ASSEMBLY- FOR THE AMOUNT OF @1500.00 DOLLARS AND THEY HAPPENED TO STOCK 2 UNITS. I NOTIFIED JAGUAR CUSTOMER SERVICE AND WAS TOLD TO TAKE THE CAR TO THE DEALER THOUGH THE VEHICLE WAS JUST OVER THE MILEAGE WARRANTY AND THE LIGHTS WERE NO LONGER ON, BEFORE ANY DETERMINATION COULD BE MADE AS TO THE WA

Service Brakes, Hydraulic
Filed Mar 7, 200616,000 milesCA

DT*: THE CONTACT STATED INTERMITTENTLY, THE BRAKES SQUEAKED AND WOULD NOT STOP THE VEHICLE. THE PARKING BRAKE MUST BE APPLIED TO STOP. THE DEALERSHIP IS UNABLE TO DETERMINE THE PROBLEM. NO REPAIRS HAVE BEEN ATTEMPTED.

Power Train › Automatic Transmission
Filed Feb 11, 200640,300 milesMA

FIRST START UP ONTO HIGHWAY AFTER BRIEF WARM UP OF 3 MINUTES. VEHICLE WENT INTO LIMP MODE AFTER HEARING A BRIEF HOWLING NOISE FROM TRANSMISSION. DASH INDICATORS READ: ENGINE SYSTEM FAILURE, DCS SYSTEMS FAILURE AND TRANS FAILURE. RED AND AMBER LIGHTS IN CENTER CAME ON. PARKED IN REST AREA IN N. SHIFTED BACK INTO DRIVE AND THERE WAS A VERY LOUD ENGAGEMENT OF TRANSMISSION THAT JERKED VEHICLE. VEHICLE'S WARRANTY TO EXPIRE IN 2 WEEKS. VEHICLE STILL AT SHOP WAITING FOR DIAGNOSTICS CHECK. *JB

Suspension › Rear
Filed Dec 5, 200542,000 milesMA

REAR WHEELS CAN NOT BE PUT INTO ALIGNMENT TO MANUFACTURER'S SPECIFICATIONS. *JB

Engine and Engine Cooling › Engine
Filed Oct 4, 200522,000 milesNY

OCTOBER 2,2005 ON THE NORTHERN STATE PKWY, 15 MINS INTO MY TRIP, THE ENGINE TEMP GAUGE LIGHT TURNED RED AND THE INDICATOR NEEDLE JUMPED PAST THE RED (OVERHEAT) ZONE. AS I DECELERATED OFF THE PKWY ONTO THE EXIT RAMP THE ENGINE STARTED TO SMOKE PROFUSELY AND THE CAR ROLLED TO A STOP, WHILE THE ENGINE COMPLETELY BURNED OUT. THE CAR WAS TOWED TO THE DEALERSHIP WHERE THE NEXT DAY AS I SHOWED UP TO GET SOMETHING OUT OF THE CAR, TO ASSURE ME THAT I DIDN'T NEED TO WORRY ONE OF THE MECHANICS POINTED OUT ANOTHER CAR IDENTICAL TO MINE THAT HAD SUFFERED THE SAME MALADY AND WAS NOW HAVING ITS ENGINE COMPLETELY REBUILT. ALMOST FORGOT, THE CAR WAS ATTENDED TO FOR IT'S REGULAR SCHEDULED MAINTENANCE BY THIS SAME DEALERSHIP ON SEPTEMBER 8, 2005. *NM

Tires › Tread/Belt
Filed Aug 12, 200538,354 milesPA

2002 JAGUAR X TYPE DEVELOPED TIRE BELT SEPARATION.*MR PRIOR TO THE SEPARATION THE VEHICLE VIBRATED WHILE BEING DRIVEN. *NM

Electrical System › Ignition › SwitchCrash
Filed Jul 8, 20059,091 milesGA

DT: JAGUAR X-TYPE 2002. THE CONSUMER WAS ABLE TO REMOVE THE KEY WHILE THE VEHICLE WAS STILL IN GEAR. JAGUAR LOOKED AT THE VEHICLE, AND THE ENGINEER FROM THE INSURANCE COMPANY STATED THAT THE KEY WAS REMOVED WHILE THE VEHICLE WAS IN GEAR, WHICH WAS AN INDIRECT VIOLATION OF FMVSS. JAGUAR SIMPLY STATED THAT THIS SHOULDN'T HAVE HAPPENED AND THIS FIXED THE VEHICLE. *AK THE IGNITION SWITCH WAS DEFECTIVE. *SC *JB

Power Train › Automatic Transmission
Filed May 10, 2005500 milesTX

THE GEARBOX FAILURE LIGHT ILLUMINATES WHEN THE CAR HAS BEEN OUT IN THE WET. IT DOESN'T HAVE TO BE HEAVY OR EVEN RAINING FOR THIS TO OCCUR. ONCE THIS OCCURS THE GEARBOX FAILS TO RESPOND AS IT SHOULD. THE CAR WILL REV, BUT THE GEARBOX DOESN'T RESPONSD, CONSEQUENTLY IT CAN LEAVE YOU STRANDED ON THE HIGHWAY, AND YOU THEN HAVE TO COAST YOUR CAR TO THE HARD SHOULDER.

Vehicle Speed Control › Cruise ControlCrash2 injured
Filed Apr 28, 2005TX

2002 JAGUAR X TYPE WAS INVOLVED IN A ROLL OVER AND NONE OF THE AIR BAGS DEPLOYED. CRUISE CONTROL AND BRAKE EQUIPMENT ARE POSING A PROBLEM AS WELL. *MR THE DRIVER AND PASSENGER SUSTAINED SEVERE INJURIES. *SC *JB

Electrical System
Filed Mar 18, 200562,932 milesCA

I HAVE HAD THIS CAR, 2002 JAGUAR X-TYPE FOR LESS THAN 3 YEARS. OVER THIS TIME,. THERE HAVE BEEN SEVERAL FAILURES WITH THE ELECTRICAL SYSTEM. THE CAR ONLY HAS 62,917 MILES, AND NOW THE TRANSMISSION HAS FAILED. THIS OCCURED ON A RAINY NIGHT, AND I BARELY GOT TO MY STREET BEFORE THE CAR TOTALLY STOPPED MOVING. I HAVE CONTACTED JAGUAR CORPORATE TO ASK THEM TO STAND BEHIND THEIR VEHICLE. THEY SEEM TO BUILD THIS CAR TO LAST ONLY 3 YEARS. ALL THEY OFFERED WAS A $1,000 DISCOUNT ON A BILL OF $8,150.00.*AK

Tires › Tread/Belt
Filed Feb 24, 2005NJ

AUTO HAS APX 28 000 MILES REPLACED IN JAN 05 ALL FOUR TIRES .DEALER SHOWED HOW THEY ALL FAILED AT ONCE. SECONDLY AROUND JAN 04 REPLACED TWO TIRES FROM DEALER. I PAYED FULL PRICE FOR ALL OF THEM. *NM

Power Train › Automatic Transmission
Filed Feb 1, 200530,000 milesDE

WHEN CROSSING A HIGHWAY INTERSECTION THE VEHICLE ENGAGED INTO LIMPMODE WHICH CAUSED THE ELECTRICAL SYSTEM TO SHUT DOWN, AND VEHICLE DECELERATED TO 5 MPH. *AK

Wheels › RimCrash
Filed Dec 17, 200442,000 milesNY

ALUMINUM WHEELS DENT EASILY ALLOWING AIR LEAKAGE FROM TIRES. THESE ARE THE SPORT WHEELS ON THE JAG X-TYPE MODEL. I RAN OVER A DEER CARCASS IN ROAD AND THE RIGHT FRONT PASSENGER SIDE TIRE DEFLATED AND CAME OFF THE RIM AS THE CAR WAS TRAVELING 70 MPH. THE CAR SPUN OUT OF CONTROL AND $17.000 OF DAMAGE WAS INCURRED. AFTER THE ACCIDENT IT WAS NOTED AT ACTUALLY ALL THE WHEELS HAD SMALL DENTS AND THEY ALL NEEDED TO BE REPLACED. REGULAR TIRES AND WHEELS WERE PURCHASED. TIRES WERE MADE BY CONTINENTAL. ALUMINUM WHEELS WERE STANDARD ON SPORTS MODEL. *JB

Service Brakes, Hydraulic
Filed Dec 15, 2004CA

WHEN APPLYING THE BRAKE PEDAL, THE BRAKES FAILED. THE CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE AND PULLED OVER. THE VEHICLE WAS TOWED TO A DEALER FOR INSPECTION. THE MECHANIC INFORMED THE CONSUMER THAT THE BRAKES NEEDED TO BE REPLACED. *JB THE BRACKET THAT HELD THE PADS HAD BROKEN AND CURRENTLY THE LEFT REAR WHEEL WAS DAMAGED, THERE WAS ALSO A GASOLINE SMELL, THERE WAS VIBRATION AND OR METALLIC SOUND WHEN THE VEHICLE SPEED WAS OVER 45 MPH, AND THE NAVIGATION SYSTEM BROKE. *SC THE CONSUMER ALSO HAD STEERING PROBLEMS. *JB

Wheels › Rim
Filed Oct 15, 200425,000 milesNJ

WHILE DRIVING AT ANY SPEED THERE WAS SEVERE VIBRATION IN FRONT AND REAR. THE VEHICLE WAS TAKEN TO DEALERSHIP, AND TECHNICIAN DETERMINED THAT RIMS WERE BENT. PREVIOUS TO DIAGNOSIS, CONSUMER REPLACED ONE OF THE REAR RIMS WHICH WAS BENT. *AK A TOTAL OF FIVE RIMS REPLACED AND THE TIRES WERE REPLACED BECAUSE THEY WEREN'T SUITABLE FOR THE RIMS. *SC

Tires › Tread/Belt
Filed Sep 13, 2004PA

VARIOUS PROBLEMS WITH CONTINENTAL TIRE EQUIPMENT ON 2002 X TYPE JAGUAR. *MR THE CONSUMER EXPERIENCED ERRATIC VIBRATION AND SHAKING OF THE STEERING COLUMN. THE DIAGNOSIS WAS THAT THE BELT SEPARATION OCCURRED WHICH RESULTED IN BLOWOUT. *SC *JB

Air Bags
Filed Aug 19, 2004TX

PASSENGER SIDE AIR BAG DOES NOT SEEM TO ACCOMADATE PEOPLE THAT WEIGH LESS THAN 130 POUNDS OR LESS.*MR THE VEHICLE HAS BEEN TAKEN BACK TO THE DEALER ON SEVERAL OCCASIONS. THE DEALER INDICATED THAT THE SYSTEMS WAWS PERFORMING AS DESIGNED. THE CONSUMER BELIEVES TEH DEALER SHOULD DISCLOSE THE FACT THAT THE SYSTEM MAY NOT WORK WHEN PEOPLE OF A CERTAIN WEIGHT ARE IN THE SEAT. *NM

Engine and Engine Cooling › Engine
Filed Jul 23, 2004NY

SEARING PROBLEM WITH JAGUAR 3.0 X-TYPE.*MR THE VEHICLE HAS BEEN TAKEN TO THE DEALER 10 TIMES FOR REPAIR. THE CONSUMER IS AFRAID THAT THE VEHICLE WILL EITHER EXPLODE OR CATCH ON FIRE. THE CONSUMER REQUEST THAT A NEW VEHICLE BE ASSIGNED TO THE LEASE. *NM

Fuel System, Gasoline › Fuel Injection System
Filed Jul 22, 200410,890 milesCT

CAR HAS HAD NUMEROUS REPAIRS WITH TRANSMISSION, DOOR'S OPENING, TRUCK, FUEL INJECTORS, SUNROOF, WINDOWS, ETC. *JB

Unspecified1 injured
Filed Jul 7, 200423,048 milesPA

HAD A FLAT. CHANGED AND TOOK TO SERVICE. THEY REPORTED ALL 4 TIRES ARE BAD AND 4 WHEEL RIMS ARE BENT. TOOK TO IMPARTIAL 3RD SERVICE CENTER. THEY REPORTED ALL 5 RIMS ARE BENT, INCLUDING THE SPARE WE JUST PUT ON, IT HAD NEVER BEEN USED. JAGUAR AS OF NOW INSISTS THAT IT IS NOT A MANUFACTURERS DEFECT. WE BELIEVE THE THIRD PARTY SOURCES AND BELIEVE THAT IT IS A MANUFACTURER DEFECT. WE ALSO BELIEVE THE TIRES WENT BAD BECAUSE OF THE DEFECTIVE RIMS. ADDITIONALLY, AT FIRST SERVICE CHECK, ATTENDANT REPORTED BENT RIMS, AT 3RD SERVICE WE REPORTED A ROUGH RIDE, THEY SAID THE VEHICLE CHECKED OUT NORMAL.

Seat Belts › Front › RetractorCrash2 injured
Filed Jul 7, 2004CA

THE DRIVER'S SHOULDER HARNESS LOCKS UP AND WILL NOT EXTEND SO THAT IT CAN BE PUT ON. WE ARE TOLD THIS IS NORMAL FOR AN ENGLISH CAR AND TO DRIVE WITHOUT THE SHOULDER HARNESS. THE SHOULDER HARNESS FAILED TO RESTRAIN IN AN ACCIDENT AND FULLY EXTENDED AND BROKE.*AK

Engine and Engine Cooling
Filed Jun 2, 200420,000 milesCA

WHILE DRIVING ENGINE EXPLODED. AS A RESULT, THE WINDOWS BEGAN TO FOG UP. THE CAUSE HAS NOT BEEN DETERMINED. *AK

Power Train › Automatic Transmission
Filed May 31, 200457,999 milesPA

HAVE EXPERIENCED SEVERAL OCCURRENCES OF POWER TRAIN SHUTDOWN TO DO ELECTRONICS ON 2002 JAGUAR X TYPE VIN # [XXX]...THIS OCCURS IN MOVING TRAFFIC AT ALL SPEEDS. REPRESENTS A SERIOUS SAFETY ISSUE. I HAVE ASKED JAGUAR MOTOR CO TO REPLACE THE VEHICLE...THEY CLAIMS IT HAS BEEN REPAIRED. NOT THE CASE AS THE MALFUNCTION HAS OCCURRED SEVERAL TIMES WHICH RESULTED IN MAIN HARNESS & ECU REPLACED... *AK INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Visibility › Defroster/Defogger/Hvac System
Filed May 21, 20041,000 milesCA

BOTH DRIVE SHAFTS , FUEL TANK AND SUNROOF WERE REPLACED, THE SUNROOF MALFUNCTIONED-3 OR MORE TIMES, THE BLINKERS AND LIGHTS FAILED, TIRES BLEW OUT, AIR BAG LIGHT REMAINED ON, THE PASSENGER FRONT SEAT BELT MALFUNCTION, TRUNK LATCH ISSUES, HEATING AND AC SYSTEM HAD GONE OUT, SURGE IN ENGINE ON ACCELERATION, RUBBING NOISE IN STEERING COLUMN, CONSTANT WHINING NOISE IN ENGINE, FUEL GAUGE NOT WORKING, ODOMETER STOPPED WORKING WHILE ON THE FREEWAY, NO BRIGHT LIGHTS EXCEPT WHEN THE CAR WAS SHUT OFF, INTERIOR LIGHTS REMAINED ON AFTER THE CAR WAS SHUT OFF, SAFETY LATCH ON CONSOLE FAILED TWICE, BURNING SMELL FROM THE ENGINE 3 TIMES. PROBLEMS HAVE BEEN ONGOING SINCE PURCHASE OF CAR APPROXIMATELY 12/2002. *JB THE RUBBING NOISE OCCURRED WHEN THE VEHICLE WAS TURNED LEFT, THE CENTER CONSOLE ARM REST MOVED BACKWARD AND FORWARD WHILE THE VEHICLE WAS IN MOTION, THE DRIVER'S SEAT BELT SHOULDER PIVOT MADE A SQUEAKING NOISE WHEN IN MOTION, THE SEAT BELTS DID NOT RETRACT, THE AIR BAG WARNING LIGHT STAYED ON UNTIL THE KEY AS SWITCHED OFF, AND THE TURN SIGNALS WERE INOPERATIVE. (THE DEALER REPLACED THE BUCKLE) *SC *JB

Seat Belts › Front › RetractorCrash2 injured
Filed May 5, 2004CA

THE DRIVER'S SHOULDER HARNESS LOCKS UP AND WILL NOT EXTEND SO IT CAN BE PUT ON. WE ARE TOLD THIS IS NORMAL FOR AND ENGLISH CAR AND TO DRIVE WITHOUT THE SHOULDER HARNESS.*AK THE RETRACTOR LOCKS UP WHEN THE BELT IS IN STOW AND CAN NOT BE RELEASED. RETRACTOR REPLACED ONCE AND ISSUE CONTINUES. ALSO WHEN IN AN ACCIDENT THE SHOULDER HARNESS RETRACTOR DID NOT LOCK AND FAILED TO RESTRAIN. THE ENTIRE ASSEMBLY HAS BEEN REPLACED WITH NO IMPROVEMENT. CW

Tires › Sidewall
Filed May 3, 200425,600 milesNJ

I HAVE A 2002 JAGUAR X-TYPE EQUIPPED WITH PIRELLI P6 LOW PROFILE TIRES AND ALLOY RIMS. IN THE PAST 6 WINTER MONTHS, I HAVE EXPERIENCED 4 INCIDENCES OF SIDEWALL BUBBLES AND ONE SIDEWALL BLOWOUT.*AK I HAVE TALKED TO OTHER JAGUAR OWNERS REGARDING THESE TIRES AND FIND THAT THIS IS A COMMON FAILURE. I BELIEVE THAT THESE TIRES ARE FAILING EXCESSIVELY. I BELIEVE THAT THESE TIRES ARE A SAFETY PROBLEM. I BELIEVE THAT THEY ARE A MISAPPLICATION FOR THE SERVICE INTENDED. THE INCIDENT DATE LISTED IS THE LAST INCIDENT OF FAILURE.

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Apr 16, 20049,000 milesLA

WHILE STOPPING AT A LIGHT BRAKES GRABBED AND MADE A GRINDING NOISE. VEHICLE HAD BEEN TO THE DEALER ON FIVE OCCASIONS, AND DEALER WAS UNABLE TO RESOLVE THE PROBLEM. *AK

Parking BrakeCrash
Filed Apr 10, 2004NV

MY NAME IS [XXX]. MY HUSBAND [XXX] AND I OWN A 2002 JAGUAR X-TYPE 2.5. IN OCTOBEROF 2003, I PARKED IN A COMMERCIAL PARKING LOT WHILE I ATTENDED AN APPOINTMENT. WHEN I RETURNED TO THE VEHICLE AFTER MY APPOINTMENT, I FOUND THAT THE CAR HAS ROLLED BACK INTO 2 OTHER VEHICLES THAT WERE PARKED BEHIND IT. THERE WAS DAMAGE DONE TO ALL THREE VEHICLES INVOLVED. IT IS DOCUMENTED BY MYSELF AND BOTH OF THE OWNERS OF THE VEHICLES THAT WERE INVOLVED THAT MY HANDBRAKE WAS FULLY ENGAGED. NOBODY COULD BELIEVE THAT THE VEHICLE COULD HAVE ROLLED BACK. THE INCIDENT HAPPENED ON A COMMERCIAL PARKING LOT, AND EVEN THOUGH A POLICE OFFICER ATTENDED THE SCENE, HE WOULD NOT MAKE A WRITTEN REPORT AS IT HAPPENED ON PRIVATE PROPERTY. I CONTACTED THE LOCAL DEALERSHIP (GAUDIN JAGUAR - LAS VEGAS, NV) AND BROUGHT MY VEHICLE TO BE LOOKED AT, THEY INDICATED THAT THERE WAS NOTHING WRONG WITH THE HANDBRAKE. I INDICATED AT THAT TIME THAT I DID NOT FEEL SAFE DRIVING AND PARKING THE VEHICLE AS THE HANDBRAKE HAD TO BE FAULTY AS IT SHOULD NOT ROLL BACK WHEN ENGAGED. I LEFT THE DEALERSHIP UNHAPPY WITH THE SERVICE THAT I RECEIVED FROM THE DEALERSHIP. I WENT THROUGH MY INSURANCE AND HAD TO TAKE RESPONSIBILITY EVEN THOUGH I WAS NOT IN THE VEHICLE WHEN THE ALTERCATION HAPPENED AND EVEN THOUGH THE BRAKE WAS WITNESSED BY ALL PARTIES. I WILL HAVE AN INCREASED INSURANCE PREMIUM FOR SOMETHING THAT I BELIEVE NOT TO BE THOUGH ANY FAULT OF MY OWN. I HAVE GONE TO JAGUAR HEAD OFFICE AND AFTER MUCH CONFUSION ON THEIR CUSTOMER VICE REP

Power Train › Driveline › Driveshaft
Filed Apr 6, 2004MA

I LOVE MY JAG, BUT DRIVE SHAFT REPLACED 4X - WHISTLING NOISE DUE TO INCOMPATIBLE METALS, FRONT SEATS ROCK, WINDOWS MALFUNCTION, BRAKES HAVE RAPID WEAR LESS THAN 30,000 MILES, TIRES REPLACED LESS THAN 30,000 MILES, DEALER IS TRYING TO SOLVE PROBLEMS. *LA

Tires
Filed Mar 12, 200425 milesCO

WHILE DRIVING OVER 55 MPH THERE WAS SEVERE VIBRATION IN THE STEERING WHEEL. DEALER TOLD THE CONSUMER TO PUT DIFFERENT RIMS AND TIRES ON THE VEHICLE. CONSUMER REPLACED THE TIRES AND RIMS, BUT THE PROBLEM RECURRED. *AK

Power Train › Automatic Transmission
Filed Jan 23, 20047,000 milesNJ

ON 2 SEPARATE OCCASIONS, THE CONSUMER WAS UNABLE TO TAKE THE VEHICLE OUT OF THE PARK GEAR. THE DEALERSHIP REPLACED A SWITCH WHEN THE PROBLEM FIRST OCCURRED. ALSO AT 26,000 WHILE DRIVING ALL GAUGES ON THE DASHBOARD SUDDENLY WENT TO ZERO. THE DEALERSHIP WAS UNABLE TO DETERMINED THE CAUSE OF THE PROBLEM. *JB

Tires › Sidewall
Filed Dec 9, 200325,000 milesCO

WHILE TRAVELING ON THE HIGHWAY, I HAD A FLAT TIRE. THE TIRE WENT FLAT EXTREMELY FAST, NOT QUITE A BLOW OUT. UPON REMOVING THE FRONT PASSENGER TIRE, I FOUND A HOLE WORN ON THE INSIDE SIDEWALL APPROXIMATELY 2 INCHES UP FROM THE THREAD. THERE IS COMPLETE BAND OF REMOVED RUBBER AROUND THE ENTIRE TIRE WITH THE HOLE EXPOSING SOME WHITE FIBERS. I EXPECTED A NAIL OR OTHER PROTRUSION, NOT A HOLE ON THE THINNEST PART OF THE TIRE. I LOOKED AT THE OTHER TIRE (DRIVERS SIDE) AND NOTICED THE SAME PROBLEM IS HAPPENING. I AM RELIEVED WE DID NOT HAVE A BLOW-OUT ALTHOUGH THE TIRE LOOKED LIKE IT COULD HAVE BLOWN OUT AT ANY TIME. IT IS OBVIOUS THE TIRE RUBS ON SOMETHING IN THE WHEEL WELL. I NEED TO TAKE THE TIRE OFF AGAIN AND LOOK AT THE WHAT IS HAPPENING (DID NOT HAVE TIME TO DO A FULL INVESTIGATION WHILE ON THE HIGHWAY). I HOPE OTHER JAGUAR X-TYPE OWNERS ARE NOT EXPERIENCING THE SAME THING. THIS IS A ACCIDENT WAITING TO HAPPEN. IT COULD HAVE EASILY BEEN A SERIOUS ACCIDENT DEPENDING ON TRAFFIC FLOW. I STRONGLY FEEL THIS IS A SAFETY ISSUE. REGARDLESS OF TIRE POSITION, THE TIRE SHOULD NEVER RUB AGAINST A PERMANENT OBJECT IN THE CAR. THE TIRE PRESSURE WAS NOT A ISSUE. THE TIRES WERE CHECKED OFTEN WITH MINIMAL DEGREGATION IN PRESSURE. THE VEHICLE HAD WARANTY WORK ON IT APPROX 6,000 MILES AGO. IT IS POSSIBLE THEY MISALIGNED THE TIRES AFTER REPLACEMENT OF THE TRANSMISSION. (9 SEPARATE WARANTY ITEMS WORKED OVER 16 MONTHS - TALK ABOUT A LEMON). *AK

Equipment
Filed Oct 22, 2003DC

VEHICLE INSTRUMENT PANEL IS INOPERATIVE.*MR THE CONSUMER HAD EXPERIENCED SEVERAL PROBLEMS WITH THE VEHICLE. THE DASHBOARD HAD TO BE REPLACED AS RESULT OF THE INSTRUMENT PANEL, THE DRIVER SIDE DOOR WAS WOULD NOT OPEN FROM THE OUTSIDE, THE WARNING LIGHT FLASHED ON INDICATING A PROBLEM WITH THE ENGINE AND THE VEHICLE WOULD OVERHEAT AND SHUT DOWN ON ROADWAYS. THE DEALER WAS NOTIFIED AND VEHICLE WAS TAKEN FOR SERVICE BUT THE CONSUMERS NO LONGER WANT THE VEHICLE BACK. PLEASE RESPOND PROMPTLY IN RESOLVING MATTER. *CB

Tires › Sidewall
Filed Aug 15, 2003CA

CONSUMER CALLED COMPLAINING ABOUT HAVING PROBLEMS WITH CONTINENTAL TIRE CONTOUR, DOT LMT4AXBU1502. ALSO WHILE HIS WIFE WAS DRIVING THE TIRE WENT FLAT, AND WHEN SHE EXITED THE VEHICLE THE TIRE HAD NO SIDEWALLS. MANUFACTURER WAS CONTACTED.*AK SIDEWALL SEPARATED WHICH CAUSED WHEEL TO BEND. *PH *JB

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2002 Jaguar X-Type → · Every X-Type year → · How the figures are calculated →