Multiple recalls for this VIN. My vehicle has had 2 recalls. H415 fault has occurred 2x. Starting with Recall H441: I was NEVER informed that there was a FIRE/safety hazard due to a recall. Safety Risk/Repair on Jags site read "A vehicle thermal overload condition such as fire or smoke can result in increased risk of occupant injury and/or injury to persons outside the vehicle, as well as property damage", & "This software provides an enhanced level of driver warnings in relation to battery condition and where the software determines a risk exists, the High Voltage battery charging capacity is limited to 75%" which happens to be 5% over the warranty degradation threshold. Aside from never receiving any recall notice, when i got my car back, they never said ANYTHING about these dangers, nor was my vehicle limited to 75% capacity. H514: This fault came on in 8 & 10/2024 so I made an appts. They had no appts availability in earlier October so i waited. I was told 2x prior to bringing the car in that this was not a warrantied item so they would not provide me a loaner. After getting the car back 19 days later, my ac was fully inoperable and the H514 fault kicked in again. I made an appt with another dealership who has had the car for 6 days. They just informed me the code didn't come back up & was not in the system after they drove my car 100mi. My concerns are Jaguar's lack of transparency & how they're dealing with everything. After JUST finding out that my car can set fire, be
2019 Jaguar I-Pace complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2019 record →
Forced Recall/Reprogram reduced car battery range by 20%
The contact owns a 2019 Jaguar 1-Pace. The contact received notification of NHTSA Campaign Number: 24V085000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2019 Jaguar I-Pace. The contact stated that the vehicle failed to fully charge. The contact stated that a traction battery fault detected message was displayed. The contact stated the failure was related to NHTSA Campaign Number: 24V633000 (Electrical System). The vehicle was taken to the local dealer, who was unable to determine the cause of the failure. The vehicle was not diagnosed or repaired. The dealer referred the contact to the manufacturer for assistance. The manufacturer was contacted and filed a claim. The approximate failure mileage was 11,000.
I received a Recall Notice dated 7/18/2023. I reached out to the manufacturer to obtain the new battery. As requested, I took the vehicle to my local dealer at which time they verified with corporate that my car needed the new battery as noted. I was told that the car could catch on fire because of the faulty battery. I was, of course, afraid to drive the car with me or passengers. I made many calls and sent emails to two different corporate reps at Jaguar. Many calls were not returned and emails were not answered. I believe that my local dealer also reached out to corporate in my behalf. I was advised that the car should not be garaged or close to any structures. Because of this, my car was moved to the street. Jaguar never got back to me to send the new battery to my local dealer for replacement. Had they replaced my battery in a timely manner, the car would have been stored in a garage when not in use. Since the car was exposed to the elements for Safety reasons, it blew up during the hurricane Helene on [XXX]. I am very disappointed with Jaguar Corporate for not fixing my recall so that my car could be in a safe place during Florida hurricanes. I feel that Jaguar owes my the value of the new battery to enable me to buy a new vehicle. Please advise. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2019 Jaguar I-Pace. The contact received notification of NHTSA Campaign Number: 24V633000 (Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The results of this voluntary recall is not acceptable with the owner of this vehicle. Please read the attach document. I am requesting that NSTSA require that they replace all the batteries if that corrects the issues. If not then they should replace the car.
See attached document for complaint.
Recall H514 2019 Jaguar I-PACE
The vehicle has a recall. With JAG stating that there is a temporary fix. In addition all the previous software updates, according to the dealer service department, simply caused a "HIGH VOLTAGE ERROR" light to continuously pop on. I have asked the dealer to perform their interim fix, but they are telling me that at this point they do not know how to do it.
My Jaguar dealer implemented what they said was a H514 interim recall update remedy on my 2019 I-Pace while it was in for other repairs. This remedy action is stated on this web site to "have their maximum state of charge altered to80%". Not less than or more than 80%. My dealer apparently gave a false high temperature signal to the current H441 software in my car and the car tripped to prevent charging > 72%. This brings in a large message on the dash "Traction Battery Fault". Jaguar is apparently taking a shortcut that does not meet their stated response to the NHTSB as to what they will do for the interim update. Truthfulness in Jaguars reporting to the NHTSB is in doubt due to this action.
The contact owns a 2019 Jaguar I-Pace. The contact stated that the traction control system and battery warning lights were illuminated. The vehicle was not charging over 75 percent. The contact received notification of NHTSA Campaign Number: 24V183000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was taken to the local dealer and was diagnosed and determined that three EV battery modules needed to be replaced. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 26,000. Parts distribution disconnect.
Inquiry Regarding Safety Recall and Manufacturer Responsability Dear NHTSA, I am seeking your assistance regarding a vehicle I imported from the United States to Iceland. The vehicle, Jaguar i-pace 2019, has been identified as having a defective and dangerous battery, which is part of a safety recall in the U.S. Despite this, the manufacturer’s representative in Iceland refuses to honor the recall or provide a replacement battery, citing that the car is no longer in the U.S. Given the serious safety risks, I would appreciate guidance on what steps I can take or what recourse I have. Is there any possibility to enforce the recall or ensure the manufacturer takes responsibility even outside the U.S.? Thank you for your assistance. Best regards, [XXX] [XXX] --- INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2019 Jaguar I-Pace. The contact stated while driving at various speeds and depressing the brake pedal, the brake pedal felt significantly hard and the vehicle hesitated to respond, causing the braking distance to be extended. The message "Okay to Drive with Caution - Brake Pedal Feel Reduced" was displayed. The vehicle was taken to the dealer, where one of the 12-Volt battery was replaced; however, the failure recurred. The contact replaced the second 12-Volt battery; however, the failure persisted. Additionally, the contact stated that the vehicle was experiencing battery failure. The messages "Okay to Drive with Caution - Traction Battery Fault Detected" and "ASPC Not available" were displayed. The contact stated that the main battery was replaced. Additionally, the vehicle was taken to the dealer, where it was repaired under NHTSA Campaign Number: 23V369000 (Electrical System); however, the failure increased after the recall repair. The contact stated while driving 25 MPH, the front drive motor failed to shift into gear, causing the vehicle to stall. The message "Gear Box Failure" was displayed. The contact was unable to pull to the side of the road. The vehicle was towed to the dealer, where it was diagnosed that the drive motor and pawl actuator harness had failed and needed to be replaced. The parts were replaced. The contact also stated that water had leaked onto the dashboard through the windshield. The dealer replaced the windshield and the head di
My car is a full electric Jaguar In the dashboard has a display telling me Battery default drive with caution The car was charging up to 70% of battery According to the owners handbook Do not charged in the garage About January I got a recalls on the battery I took the car to the dealership about a month latter I got my car back About a month later same thing last time was in March for the same issue and my car still sitting in the dealership
On July 9, 2024, I contacted the Jaguar Columbia dealership in Columbia, South Carolina to schedule an appointment for the recall service. I spoke with Tabor in the service department who told me that Jamie Alexander, the dealership’s shop manager, advised him that Jaguar Columbia is not EV certified and the dealership does not have the equipment to complete the safety recall repair. On that same date, I contacted Jaguar’s Customer Relationship Center (as listed on the safety recall notice) to report the matter and ask for resolution. I was advised that there is an open case with Jaguar’s consumer affairs department that was started on July 1st. I was advised that the Customer relationship center could do nothing to help me because of the existence of this case that Jaguar has open. I have not been contacted by Jaguar regarding the status of the case and when I asked the Jaguar customer center for information to contact the Jaguar consumer affairs department, I was advised that the customer relationship center does not have any contact information for the Jaguar consumer affairs department. I would like to be contacted immediately by Jaguar regarding acceptable resolution.
Jaguar I-Pace was being charged, at home, using the 220v charging system. The charging unit had been in use with this vehicle for 5.5 years. On July 4, 2024 at 11:53 am, white smoke was observed coming from underneath the car. The charger was disconnected from the car. The fire department arrived and moved the car away from the house. At that time no smoke was visible and an infrared detector showed no heat. Approximately 1/2 hour later the car burst into flames, from underneath the car, just before the rear tire. The car was consumed in flames before the fire department could put the flames out.
We are experiencing what appears to be a known problem with our iPace [XXX] This issue seems to be with the parking brake actuator and it is unclear based on other reports if the actuator could malfunction and engage while the vehicle is moving. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Car will not charge over 72%. Dealer and Manufacturer are aware of the problem but have no answer on when they will fix the issue.
The contact owns a 2019 Jaguar I-Pace. The contact stated that the battery failed to charge above 72%. The vehicle was taken to the dealer where it was diagnosed with a faulty battery and that the battery needed to be replaced. The vehicle was not repaired. The dealer submitted a technical ticket to the manufacturer; however, the contact had not received a response since December 2023. The contact researched online and discovered NHTSA Campaign Number: 24V183000 (Electrical System) however, the VIN was not included in the recall. The manufacturer was made aware of the failure and the contact was advised to report the failure to the NHTSA Hotline. The failure mileage was approximately 20,000.
The contact owns a 2019 Jaguar I Pace. The contact stated that the vehicle was unable to charge over 75%. The battery and traction control warning lights were illuminated. The contact received notification of NHTSA Campaign Number: 23V709000 (Electric System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The battery was replaced. There was a high voltage in the air conditioner compressor. The air conditioner compressor was repaired, but the failure recurred. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 45,000. VIN tool confirms parts not available.
My start fire, jlr lowered charging to 72% in August still no fix with battery I heard of recall on 2019 jaguar ipace due to this issue on internet and what I heard on jaguar forum, but haven't received anything from jaguar land rover yet letters for recall were to go out to vehicle owners April 26, dealership was to receive letter from nhtsa on March 12
Recall was 441 Battery traction, could start a fire. All started in Aug 2023 had in for recall it lowered my range to 72%. I had 98000 Miles still under warranty when this happened. Had back in dealership in for 6 weeks. They got range back at 250 for 3 days then went back down to 72%. They had me bring it in 1st week of feb for another update and told me I had to pay for new battery $15000, when it was never fixed to get back to range 240. I was told I could drive it and it would still be under warranty even if I go past 100,000 Mike's since this happened when it was still under warranty, I need help, please.
I turned my vehicle on and it showed a Gearbox Fault Detected message. I was able to put the car in reverse and accelerate to 2 MPH while reversing. The car began to slow down even with my foot on the accelerator as if there was no power. I was fully reversed out of my parking spot and went to put the car in drive as I was in the middle of the very busy parking lot with cars waiting on either side to continue driving. The car would then turn on the parking break as I pressed the accelerator, no matter which gear I was in. I was stranded at an angle, causing traffic to be delayed with cars backed up all the way to both entrances of the parking lot and vehicles in the street at a complete stop to enter with a 40MPH speed limit. I had to get my vehicle towed to Jaguar Dealer Service and after diagnostic the harness for the Parking Pawl has failed and needs to be replaced. If I had been reversing out of my home into the street, or really anywhere else than the parking lot I was in, I would have caused an accident. We’re lucky an accident wasn’t caused from people being stopped in the street.
Since purchasing our vehicle, we have been beset with several problems. The battery system to the vehicle has been malfunctioning consistently since at least June of 2022. The entire electrical system in the vehicle did not respond. We had to have the vehicle towed to the local Jaguar dealer. In June of 2023, we had another instance where the car was not coming on and we had been receiving notification about a “traction battery fault.” We again had to get the car towed to the local Jaguar dealer because the vehicle was inoperable. We were told that the electrical battery and the auxiliary battery needed to be replaced after a service inspection on June 30, 2023 and “that is why the vehicle would not start up for us.” We received notice on June 28, 2023 along with other Jaguar I-Pace owners about an open recall of the electric SUVs made from 2019 to 2024 in the United States. The recall notice number [XXX] was issued after the National Highway Traffic and Safety Administration (NHTSA) found that “The high-voltage battery overheating increases the risk of a fire.” The NHTSA required the following remedy that “the battery energy control module software will be updated by a dealer, or through an over-the-air (OTA) update. In addition, battery modules will be replaced as necessary. Repairs will be performed free of charge.” Our car received an OTA update to the software of the vehicle following the NHTSA recall and was cleared for pick-up on [XXX]. Yet, this did not solve the prob
The contact owns a 2019 Jaguar I-Pace. The contact received notification of NHTSA Campaign Number: 23V709000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was taken to the dealer, where the battery energy control module (BECM) software was updated; however, the Traction Battery Fault Detected message was displayed. The dealer diagnosed that the battery had a faulty cell and determined the battery needed to be replaced; however, the part was not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 20,000. VIN tool confirms parts not available.
Concerning NHTSA ID Number: 11494560 Since filing the complaint in Nov 2022, the vehicle has had its parking assist module replaced, it was updated with latest software, and other camera software updated and calibrated. All of this was due to corruption and loss of functioning of all cameras when the software remedy for NHTSA Campaign Number: 23V709000 was installed. The problem of no backup and forward cameras remains. Conditions on 20 December 2023: 42F in garage. Destination 12.9 miles away. Arrived at destination with car reporting 21F degrees. Neither forward nor backup cameras worked; no images and no trajectory lines. Camera symbols on display indicate they are not available. After a 33 minute stop, got back in car, car reports still 21F degrees, backup camera now works, and forward camera does not. Drove back home (13.2 miles) and found backup camera works but forward camera is black screen with parking trajectory lines. It needs to be investigated for failure to comply with standards.
The contact owns a 2019 Jaguar I-Pace. The contact stated that the battery traction warning light was illuminated. The vehicle was taken to the dealer and was diagnosed, and the failure was linked to NHTSA Campaign Number: 23V709000 (Electrical System) however, the vehicle was previously repaired under the recall and was unable to receive a second free repair. The vehicle had not been repaired. The manufacturer was made aware of the failure and opened a case regarding the failure. The approximate failure mileage was 8,117.
The contact owns a 2019 Jaguar I-Pace. The contact received notification of NHTSA Campaign Number: 23V369000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and opened a case. The contact had not experienced a failure. Parts distribution disconnect.
No normal braking available; unable to place car in park as normal; unable to turn car off as normal; The All Surface Progress Control (ASPC) lamp illuminated to confirm that the ASPC system is enabled however the brake warning lamp illuminates but the vehicle cannot be driven with care contrary to what the manual states, but seek qualified assistance urgently contradicts dangerous hard no braking system probably due to corrupt auxiliary battery system employed by Jaguar. Driving home near my house and into the garage the whole braking and parking system becomes difunctional was difficult to shut off car. Next day checked I-PACE system and was difficult to turn on back out. Drove down the block tested brakes. Brakes hard and secure or operable as brakes. Returned to garage slowly relying on car to stop some how with unusable brakes. Brake battery shoes 10.84 volts. Will contact dealers on Monday concerning unsafe to drive I-Pace due to jeopardized braking by system design.
Front and rear cameras inoperative below 32F. This happens every winter. Car parked in warm garage overnight. Back out and drive sufficient miles (at least 10?) and find cameras "unavailable" per display message. Cameras in side mirrors work though. The lack of the back up camera violates the FMVSS requirement for the camera to activate within 2 seconds of reverse engagement. I have not yet reported this to the dealer as it requires cold weather conditions to reproduce.
The BCCM in a high number of 2019 Jaguar iPace cars are going bad. The BCCM is the main charging component of the vehicle that controls the electrical system and creates a huge hazard and series of malfunctions when it goes bad. It renders the car immobile and you can not charge it. The dealerships and Jaguar North America refuse to recognize this. There is a significant backorder of these parts because of this issue and the dealership mentioned to me that they see this issue ALL THE TIME. Jaguar should be recalling this part for those of us, like myself, whose car is out of warranty.
Since April of this year, the car has consistently had problems! A few months ago, it started turning off suddenly!! Yes, suddenly even while driving! This was very alarming. I took it to the dealer in Cincinnati where it stayed for almost a month to be fixed! Then towards the end of August, it started running out of charge / not charging after driving a few miles with a dashboard warning to "stop immediately". I again shipped it to the dealer in Cincinnati where it has been there since then (over 6 weeks now!) Talking to the dealer, they do not seem to be certain of what happened and keep changing things. I am not sure if I feel safe driving such a car or owning it beyond the warranty
I tried to move my Jaguar I-Pace car yesterday - totally unresponsive. Finally got a door to open; dash said the car had zero miles (it had 140 available when last shut off). Then got a "Charging System Fault" message. Dash info kept turning off. Car won't accept electricity to charge, charging panel lights kept flashing, then all the doors locked and the alarm went off, with no way to turn it off as the key fob didn't work. When I googled "charge system fault" it is a common problem causing major headaches. It happened to a neighbor too; another I-Pace, different year! This needs to be a recall so Jaguar will address this issue before their cars die, not after. Per the internet, Jaguar is sometimes taking weeks to fix this which is unacceptable.
35mph limit road, moderate traffic, speed of 30-35mph suddenly car shows an error message on screen with regards to electrical fault of traction battery and reduced feel of brakes. On a contrary, brakes became extremely hard and unresponsive (zero braking efficiency) - car moving 30mph, no change in forward motion (minor jitter on the steering wheel), barely managed to change lane to avoid collision. If right lane would be occupied, that would be a certain collision with a car in front of me as I would have no place to bring the car to safety. Brake message cleared when the car stopped.
BRAKES FAILED, AND BATTERY DIED AT FULL SPEED IN A 35 MILE ZONE, LUCKILY SLIGHT UP SLOPE AND CAR CAME TO A HALT. COMPLETE BATTERY AND BRAKE FAILURE, THE WHOLE SYSTEM SHUT DOWN. NO ANSWERS FROM JAGUAR, JUST A BATTERY REPLACEMENT. AGAIN, BRAKES FAILED AT FULL SPEED!
EV BATTERY CAUGHT FIRE AFTER VEHICLE HAD BEEN PARKED FOR 5 DAYS IN AN INTERIOR LEVEL OF AN OPEN AIR PARKING GARAGE. VEHICLE WAS A TOTAL LOSS.
ELECTRICAL MULTI-SYSTEM FAILURE INCLUDING BRAKING WHILE VEHICLE IN MOTION. BRAKES FAILED AND STEERING AFFECTED. ENTIRE WIRING HARNESS DEFECTIVE ON VEHICLE PER MANUFACTURER.
AS WE WERE ON OUR WAY TO JAGUAR DEALERSHIP, ODDLY ENOUGH, AFTER WE RECEIVED AN UPDATE 2 DAYS AGO, THE FRONT COLLISION ALARMS GO OFF WITH NO VEHICLE IN FRONT OR SIDE OF THE VEHICLE. IT DID THIS 3 TIMES JUST ON THE WAY TO DEALERSHIP. THE VEHICLE WAS IN MOTION ON THE CITY ROAD . NO OTHER VEHICLES NEAR VEHICLE TO THE FRONT BACK OR SIDES.
UPON DRIVING OUT OF OUR HOUSE TO TAKE KIDS TO SCHOOL THERE WAS AN ERROR MESSAGE ON DISPLAY. PRIOR TO THIS AN UPDATE WAS DONE TO THE VEHICLE. PRIOR TO UPDATE THE VEHICLE CHARGED BATTERY WITH A RANGE OF 234. AFTER THE 'UPDATE' WAS DONE 2 DAYS AGO THE BATTERY DID NOT FULLY CHARGE DESPITE BEING ON A SUPERCHARGER OVER 12 HOURS. THE CAR CHARGED ONLY TO ABOUT 160 AND THEN DISPLAYED THIS MESSAGE ON THE DISPLAY : VEHICLE NOT FULLY CHARGED. POWER CUT DETECTED.
2019 JAGUAR I-PACE EV 400. CONSUMER WRITES IN REGARD TO BRAKE FAILURE WHILE DRIVING. *AS *JS
ELECTRIC SYSTEM DID NOT START (HAPPENS REPEATEDLY) BUT NOW GOT A WARNING THAT BRAKE FUNCTION WAS IMPAIRED. ATTEMPTING TO BACKUP DID NOT TRIGGER BACKUP CAMERA NOR WERE RCT SENSORS ACTIVATED. THE REAR TRAFFIC SENSORS NOT WORKING HAS HAPPENED MULTIPLE TIMES AND ONCE, IT SHOWED ALL CLEAR AND THEN SUDDENLY A CAR APPEARED IN THE BACKUP CAMERA. SENSORS NEVER WENT OFF AND IF I WASN'T PAYING ATTENTION, AN ACCIDENT WOULD HAVE OCCURRED. BLIND SPOT MONITORING HAS THE EXACT SAME CHALLENGE MULTIPLE TIMES WHEN ON THE HIGHWAY AND IS VERY UNRELIABLE. OF COURSE THAT'S TRUE FOR ALMOST THE ENTIRE ELECTRICAL SYSTEM IN THIS VEHICLE.
I STARTED MY VEHICLE AS USUAL. IT WAS A HOT DAY OUTSIDE IN WASHINGTON. THE CAR HAD BEEN PARKED OUTSIDE WITH THE SUN DIRECTLY ABOVE. (INSIDE THE VEHICLE IT WAS EXTREMELY HOT) I IMMEDIATELY WENT TO TURN ON THE AC. IT TOOK A SECOND TO FINALLY COME ON AND THEN IT DIDN'T BLOW ANY COOL AIR. I RECHECKED THAT I HAD IT ON THE COOLEST TEMP POSSIBLE. I DROVE AROUND APPROXIMATELY 37 MINUTES AND STILL NO A/C. I HAVE NO IDEA HOW IT WENT OUT OR WHY. I CHECKED MY RECALLS AND IT STATED ALL UPDATES HAVE BEEN MADE TO MY VEHICLE AND NO RECALLS.
ON FEBRUARY 12, 2020, I LEFT THE HOUSE AROUND 9:15 A.M. TO ATTEND A YOGA CLASS AT 9825 CARROLL CENTRE ROAD, SUITE 400, SAN DIEGO. THE YOGA STUDIO IS LOCATED IN A COMMERCIAL DISTRICT AND AS I WAS EARLY, THE ENTIRE PARKING LOT WAS EMPTY EXCEPT FOR ONE OTHER VEHICLE AT APPROXIMATELY 9:30 AM THAT MORNING. SO I DROVE AROUND IN FRONT OF THE BUILDING, #9825, AND DECIDED TO PARK ON THE OTHER SIDE FROM THE ONE VEHICLE PARKED THERE. SEE FIGURE 1. (SEE MAP OF 9825 CARROLL CENTER ROAD LOCATION. THE RED RECTANGLE SHOWS WHERE I PARKED; BLUE RECTANGLE SHOWS WHERE THE ONLY OTHER VEHICLE WAS IN THE PARKING LOT AT 9:30 AM ON WEDNESDAY, 2/12/20.) AS I SLOWLY PULLED INTO THE PARKING SPOT, WITH MY FOOT ON THE BRAKE PEDAL AS ONE DOES WHEN PARKING, THE JAGUAR I-PACE SUDDENLY SURGED AND ACCELERATED, DRIVING OVER THE CURB AND HEDGE IN FRONT ON TO THE OTHER SIDE AND RAMMED INTO THE PARKED VEHICLE, A VW BEETLE! IT WAS A TERRIFYING EXPERIENCE! SEE FOLLOWING PICTURES INCLUDING TREAD MARKS, SHOWING THE ACCELERATION WHEN THE CAR WAS IN THE PARKING SLOT. I WAS VERY SHAKEN BY THE INCIDENT AND SAT IN THE CAR FOR SOME TIME IN TOTAL DISBELIEF. THERE WAS NO DEPLOYMENT OF THE AIRBAGS IN MY CAR OR IN THE CAR I STRUCK. WHEN I WAS FINALLY ABLE TO MOVE, I GOT OUT OF THE CAR CAREFULLY AS IT WAS BALANCED ON TOP OF THE BUSHES WITH SOME OF THE WHEELS IN THE AIR. THE OWNER OF THE VW BEETLE ALSO CAME OUT ASKED IF I WAS OK. FORTUNATELY, I AM PHYSICALLY OK, JUST VERY SHAKEN AND TRAUMATIZED BY THE ENTIRE INCIDENT WHICH HAD LA
2195 MILES, AND ONLY DRIVING IT FOR 60 DAYS. THANKFULLY I WAS DRIVING SLOWLY, WHEN THE CAR'S BRAKES STOPPED WORKING, THE CAR STARTED SHUDDERING VIOLENTLY. WHEN FINALLY WAS ABLE TO STOP CAR, THE I-PACE WOULD NOT GO INTO OR OUT OF GEAR, AND THE EMERGENCY PARKING BRAKE WOULD NOT RELEASE. INCREDIBLY SCARY. I CAN ONLY IMAGINE IF I HAD BEEN DRIVING ON THE HIGHWAY WHEN THE BRAKES FAILED.
ON THREE SEPARATE OCCASIONS, TWO WITH MY WIFE, AND ONCE WITH ME, THE CAR SUDDENLY ACCELERATED AS IF THE ACCELERATOR WAS DEPRESSED TO THE FLOOR EVEN THOUGH OUR FEET WERE NO ON THE ACCELERATOR. WITH MY WIFE DRIVING, SHE WAS PULLING INTO PARKING SPACES GOING 5MPH OR SLOWER. I WAS COASTING DOWNHILL AT 40MPG WHEN THE CAR ACCELERATED AND THE BRAKES DID NOT RESPOND. WE REPORTED EACH INCIDENT TO THE DEALER WHO SAID THEY RELAYED THE INFORMATION TO JAGUAR TECHNICAL SUPPORT. IN ALL CASES JAGUAR SAID THEY COULD NOT FIND ANYTHING WRONG WITH THE CAR AND WANT US TO CONTINUE TO DRIVE IT. THE LAST TIME THEY ASKED THE DEALERSHIP TO DRIVE THE CAR FOR 100 MILES. WE ARE NOW AFRAID TO DRIVE THE CAR FOR FEAR WE WILL HIT AND INJURE SOME INNOCENT PARTY OR HARM OUR SELVES.
MY 4-MONTH-OLD CAR'S BRAKES FAILED TO OPERATE WHILE TRAVELING AT 60MPH IN THE FAST LANE OF THE FREEWAY. FORTUNATELY I WAS ABLE TO TURN ON HAZARD LIGHTS AND COAST ACROSS THE FREEWAY TO THE HARD SHOULDER WHERE THE CAR ROLLED TO A STOP. THE PROBLEMS BEGAN EARLIER IN THE DAY WHEN THE CAR REPORTED "REDUCED BRAKE PEDAL FEEL, OK TO DRIVE WITH CAUTION. LATER IN THE DAY A MESSAGE REPORTED "ASPC NOT AVAILABLE." AT THIS POINT I CALLED THE DEALERSHIP WHO ADVISED US TO BRING IT IN THE NEXT DAY. SOME TIME AFTER THIS ALERT WE RECEIVED A SERIES OF RAPID MESSAGES - "TRACTION CONTROL OFFLINE" "EMERGENCY BRAKING ASSIST OFFLINE - OK TO DRIVE WITH CAUTION" AND SEVERAL OTHERS WHICH I DON'T RECALL. THE FINAL WARNING WAS "GEAR BOX FAULT" - AT THIS POINT I THOUGHT IT WISE TO PULL OVER, BUT WHEN I TRIED TO USE THE BRAKES THERE WAS NO RESPONSE AT ALL. JUST A GRINDING, CRUNCHING FEELING UNDER THE BRAKE PEDAL. I TURNED ON HAZARD LIGHTS AND COASTED TO THE RIGHT LANE THROUGH FAST-MOVING TRAFFIC, AND THEN ONTO THE HARD SHOULDER. I BELIEVE THE REGENERATIVE BRAKING SYSTEM WAS WORKING AND THIS MANAGED TO SLOW THE VEHICLE TO A STOP. ON THE HARD SHOULDER I TURNED THE CAR OFF AND THEN ON AGAIN, BUT THE BRAKE PEDAL STILL HAD A GRINDING, CRUNCHING FEELING AND WOULD NOT OPERATE. THE PARK/DRIVE/NEUTRAL BUTTONS JUST FLASHED IF YOU PRESSED THEM. I WAS IN THE CAR WITH TWO CHILDREN UNDER 6 AND MY WIFE. WE WERE VERY CONCERNED AS THERE WAS VERY LITTLE SPACE AT THE SIDE OF THE ROAD AND NO WAY TO GET OFF THE FREEWAY. WE PRES
SINCE I PURCHASED JAGUAR I-PACE I BEEN HAVING BATTER FAULT ISSUES WHICH NOW STANDARD ME WITH THE VEHICLE. I RECEIVE BATTERY FAULT ERRORS AND THE CAR STOPS WORKING. THE CAR STAYS ON BUT WHEN YOU PUT THE CAR IN DRIVE OR REVERSE AND HIT THE GAS PEDAL NOTHING HAPPENS. ITS VERY DANGEROUS AS THE CAR SHOULD NOT JUST STOP FROM DRIVING WHEN YOU HIT THE GAS. WHEN THIS HAPPENS THE CAR IS WORKING IN TERMS OF AIR CONDITION, STEERING WHEEL ETC.... ALSO THERE IS CONSTANT ERRORS WHEN IT COMES TO BLIND SPOT ALERT. THE VEHICLE TELLS YOU THEY ARE DISABLED, IF YOU RESTART THE VEHICLE IT RESENTS BUT COMES BACK. ALSO THE DASHBOARD SOMETIMES JUST GOES BLANK AND WILL COME BACK A FEW MINUTES LATER. ITS SCARY AS YOU SUDDENLY DONT KNOW HOW FAST YOUR GOING OR WHAT IS GOING ON TILL THE SCREEN COMES BACK FEW SECONDS LATER. THE VEHICLE HAS BEEN AT THE DEALER FEW TIMES BUT STILL HAVING THE SAME ISSUE. ITS CURRENTLY AT THE DEALER AGAIN TO BE FIXED. THIS VEHICLE IS 100% ELECTRIC AND I'M ATTACHING SOME PICTURES OF THE ERRORS.
HUGE SIDEWALL SPLIT WHILE FREEWAY DRIVING. SUDDEN LOSS OF PRESSURE. NO NOTICEABLE IMPACT PRIOR TO EVENT.
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2019 Jaguar I-Pace → · Every I-Pace year → · How the figures are calculated →