Owners filed 7 complaints about this vehicle with federal regulators, most often about the air bags. No safety recall has been issued.
| Component | Reports | Crashes | Fires | Injuries | |
|---|---|---|---|---|---|
| Air Bags | 2 | 1 | 0 | 1 | |
| Visibility › Power Window Devices and Controls | 1 | 0 | 0 | 0 | |
| Tires › Tread/Belt | 1 | 1 | 0 | 2 | |
| Power Train › Automatic Transmission | 1 | 0 | 0 | 0 | |
| Fuel System, Other › Storage › Fuel Gauge System | 1 | 0 | 0 | 0 | |
| Engine and Engine Cooling › Engine | 1 | 0 | 0 | 0 |
I BOUGHT A ISUZU VEHICROSS 1999 WIHT ONLY 39,000 MILES. SINCE BEFORE THE CAR WAS DELIVERED BY THE DEALER THE WINDOWS ON BOTH DOORS HAVE FAILED TO WORK PROPERLY. IT SEEMS TO HAVE BEEN AN ISSUE IN MANY OF THIS MODEL ON THE STREETS. THE DEALER TRIED TO REMEDY THE PROBLEM, BUT DEFINITELY ISN'T THE DEALERS FAULT. ISUZU SHOULD TAKE CARE OF ALL WHO TRUSTED THEIR PRODUCTS. *TR
ON JULY 2, 2007 THE 1999 ISUZU TROOPER ROLLED OVER DUE TO A TIRE BLOW OUT. SUSTAINED SEVERE HEAD AND TRAUMA INJURIES REQUIRING HOSPITALIZATION AT USC COUNTY HOSPITAL. THE TROOPER WAS TOTALED. THE TIRES WERE BRIDGSTONE DUELER A/T D693 P245/70R16. *AK
ON JUN 5, 2005, I WAS DRIVING 65 MILES AND HOUR ON INTERSTATE 90 WEST, WHEN MY 1999 ISUZU TROOPER'S ENGINE FAILED. IMMEDIATELY, BEFORE THE ENGIE STOPPED, I HEARED A RATTELING NOISE, EVERY LIGHT ON THE DASHBOARD LIT UP, AND THE ENGINE SHUT OFF. LUCKILY, I WAS ABLE TO PULL OFF THE HIGHWAY SAFELY. I EVENTUALLY HAD THE VEHICLE TOWED TO DORSCHEL ISUZU IN ROCHESTER, NY, WHERE UPON COMPLETION OF A DIAGNOSTIC , FOUND THAT THE ENGINE HAD SEIZED UP. DORSCHEL THEN GAVE ME AN ESTIMATE OF $8,000 TO REPAIR MY VEHICLE, WICH BY THE WAY, HAPPENS O BE ABOVE BLUE BOOK. I CONTACTED VISION HYUNDAI TO SEEK ASSISTANCE, AND OFFERED NO HEL TO ME WHAT SO EVER. I HAD PURCHASED AN EXTENDED WARRANTY WITH THEM FOR 72/80,000 AND WAS TOLD BY VISION'S SERVICE MANAGER, DAVE THAT MY CLAIM WOULD BE DENIED EVEN THOUGH I SHOWED PROOF OF MY LAST TWO OIL CHANGES. I SOUGHT ASSISTANCE FROM ISUZU, AND WAS TOLD THAT SINCE THE VEHICLE WARRANTY EXPIRED IN 9/04 THEY WEREN'T GOING TO DO ANYTHING FOR ME, EVEN THOUGH THEY WERE AWARE THAT THERE WERE PROBLEMS WITH THE VEHICLE MADE IN 1999. AT THIS POINT, I AM STILL PAYING A CAR LOAN AND INSURANCE FOR A VEHICLE I CAN'T EVEN DRIVE.
WHEN ACCELERATING FROM A COMPLETE STOP, AS SOON AS AUTO TRANSMISSION SHIFTS TO 1ST GEAR I EXPERIENCE HARD JERK AND THE SAME JERKING IS EXPERIENCED IN 2ND GEAR AND WHEN DECREASING SPEED TO COME TO A STOP. TOOK TO HONDA DEALER AND THEY ARE CLUELESS AS TO WHAT THE PROBLEM IS. IT IS INTERMITTENT AND FRUSTRATING
FUEL GAUGE ALWAYS READS EMPTY EVEN THOUGH GAS TANK IS FULL. EMPTY LIGHT ALSO KEEPS ON FLASHING CONSTANTLY.*AK
WHILE DRIVING 20 MPH THE CONSUMER LOST CONTROL OF THE VEHICLE AND HIT A TREE. NONE OF THE VEHICLES AIRBAGS DEPLOYED. *NLM
WHILE DRIVING 25 MPH THE CONSUMER LOST CONTROL OF VEHICLE AND HIT ANOTHER CAR. NONE OF THE VEHICLES AIRBAGS DEPLOYED. *NLM
7 of 7 complaints, reproduced as filed.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Most recent recall on file: none. Source: NHTSA Office of Defects Investigation.