2019 Infiniti Q60

Defect. Nissan North America, Inc. (Nissan) is recalling certain 2018-2019 Nissan Altima, Armada, Frontier, Kicks, Leaf, Maxima, Murano, NV, NV200, Pathfinder, Rogue, Rogue Sport, Sentra, Titan, Titan Diesel, Versa Note and Versa Sedan vehicles, as well as Infiniti Q50, Q60, QX30 and QX80 vehicles. Additionally included are 2019 Nissan GT-R and Taxi and Infiniti QX50, QX60, Q70, Q70L vehicles. The back-up camera and display settings can be adjusted such that the rear view image is no longer visible and the system will retain that setting the next time the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Risk. The lack of an image in the back-up camera display increases the risk of a crash.

Remedy. Nissan will notify owners in phases, having dealers update the back-up camera settings software, free of charge. The recall began November 11, 2019 and all affected VINs should be activated. Owners may contact Nissan customer service at 1-800-867-7669 or INFINITI customer service at 1-800-662-6200.

I had my Q60's oil changed at my local Nissan dealer, who provided a courtesy car wash, after which my back up camera screen went blank and my driver side camera was unreadable with fluorescent coloring. Nissan rep and supervisor had no explanation why those 2 cameras failed and referred me to an Infinity dealer. Both cameras needed replacement at a cost of $4,359.27. Infinity denied liability for camera failures despite Internet confirmation that such camera failures on Q60's are "not uncommon" (Google AI search result, attached) and that recalls of both Nissan and Infinity automobiles due to camera issues are ongoing.

Driving at night head light went out.

SCREEN IN VEHICLE GOES BLACK WHICH DISABLES REAR CAMERA VISIBILITY, WHICH IS A SAFETY HAZARD. THIS HAPPENS IN MOTION OR WHEN AT A STOP. THIS IS KNOWN ISSUE GOING BACK TO 2017 WITH INFINITI AND THEY HAVE DONE NOTHING TO RESOLVE THE ISSUE. I AM TOLD BY THE DEALERSHIP THEY CAN'T REPLICATE THE ISSUE. THEY DON'T NEED TO REPLICATE IT, IT IS A KNOWN ISSUE THAT HAS BEEN IGNORED BY INFINITI.

TL* THE CONTACT'S SIBLING OWNS A 2019 INFINITI Q60 COUPE. ON SEVERAL OCCASIONS, WHILE DRIVING VARIOUS SPEEDS, THE AUTOMATIC EMERGENCY BRAKING SYSTEM ACTIVATED INDEPENDENTLY. THE CONTACT STATED THAT THERE WAS NO OTHER VEHICLE IN THE IMMEDIATE VICINITY. THE VEHICLE WAS TAKEN TO FETTE INFINITI (1137 US-46, CLIFTON, NJ 07013, (973) 320-7508) TO BE DIAGNOSED, BUT THE CONTACT WAS INFORMED THAT THE VEHICLE OPERATED AS INTENDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100.