Owners filed 5 complaints about this vehicle with federal regulators, most often about the wheels › rim. No safety recall has been issued.
| Component | Reports | Crashes | Fires | Injuries | |
|---|---|---|---|---|---|
| Wheels › Rim | 1 | 0 | 0 | 0 | |
| Visibility › Glass, Side/Rear | 1 | 0 | 0 | 0 | |
| Engine and Engine Cooling › Engine | 1 | 0 | 0 | 0 | |
| Air Bags › Frontal | 1 | 0 | 0 | 0 | |
| Air Bags | 1 | 0 | 0 | 0 |
TL* THE CONTACT OWNS A 2002 INFINITI G20. WHILE OPERATING THE VEHICLE, THE AIR BAG SENSOR REMAINED ACTIVATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE AIR BAG SENSOR WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 140,000.
THE PASSENGER SIDE AIRBAG WARNING LIGHT BEGAN FLASHING ONGOING RIGHT AFTER THE CAR'S WARRANTY EXPIRED AT 60,000. UPON RESEARCHING IT WAS DETERMINED THAT A FAULTY AIRBAG SENSOR WAS TO BLAME ON THIS 6 YEAR OLD CAR AND THAT SINCE CAR WAS NO LONGER UNDER WARRANTY THAT IT WOULD COST OVER $1,000 TO REPLACE THIS FAULTY SENSOR. MOST MANUFACTURERS INDICATE THAT THE LIFE OF THEIR AIRBAG EQUIPMENT IS BETWEEN 10-15 YEARS. MERCEDES-BENZ ORIGINALLY STATED THE AIRBAG SHOULD BE REPLACED DURING NORMAL SERVICE AT THE CUSTOMER?S COST AFTER FIFTEEN YEARS BUT BOTH MERCEDES-BENZ AND AUDI NOW SAY THE UNITS SHOULD LAST THE LIFE OF THE VEHICLE AND INFINITI IS UNWILLING TO STAND BEHIND THEIR PRODUCT AFTER ONLY 6 YEARS. *TR
THE VEHICLE EXHIBITS WHISTLING FROM THE DRIVERS SIDE MIRROR AT SPEEDS ABOVE 40MPH. INFINITI HAS BEEN UNABLE TO REPAIR PROBLEM AFTER 4 VISITS. VERY UNHAPPY.
WHILE TRAVELING ABOUT 50MPH ON THE HIGHWAY AND WITHOUT PRIOR WARNING VEHICLE SHUT DOWN , AND IT DIDN'T RESTART. *AK
2002 INFINITY G20 PURCHASED BRAND NEW- 5/0. DRIVEN VERY INFREQUENTLY. SINCE 9/02 EXPERIENCED PROBLEMS W/ CAR PULLING TO ONE SIDE ON 2 SEPARATE OCCASIONS. DEALER CLAIMED 3 RIMS WERE BENT THE FIRST INCIDENT AND 2 BENT THE SECOND INSTANCE. SEEM HIGHLY UNLIKELY THAT A LUXURY CAR RIMS CAN BE BENT WITH SUCH LIMITED YET EXTREMELY CAREFUL DRIVING. DEALER GAVE NO FURTHER ASSISTANCE. *NLM
5 of 5 complaints, reproduced as filed.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Most recent recall on file: none. Source: NHTSA Office of Defects Investigation.