Owners filed 2 complaints about this vehicle with federal regulators, most often about the service brakes. It has been recalled 2 times.
What fails
Component
Reports
Crashes
Fires
Injuries
Service Brakes
1
0
0
0
Electrical System
1
0
0
0
2 safety recalls
Part 573 reports
Electrical System19V776000
Filed Oct 29, 201952,745 vehiclesIndian Motorcycle Company
Defect. Indian Motorcycle Company (Indian) is recalling certain 2014-2019 Chief, Chieftain, Roadmaster, and Springfield motorcycles. The gear position switch contacts may oxidize, causing the gear position display to inaccurately show that the motorcycle is in neutral when it is actually in gear.
Risk. If the transmission is not in neutral when the motorcycle is started, the motorcycle may move unexpectedly, increasing the risk of a crash.
Remedy. Dealers will replace the switch free of charge. Owner notification letters were mailed April 16, 2020. Owners may contact Indian customer service at 1-877-204-3697. Indian's number for this recall is I-19-03.
Exterior Lighting › Headlights17V682000
Filed Oct 27, 20172,096 vehiclesIndian Motorcycle Company
Defect. Indian Motorcycles Company (Indian) is recalling certain 2017-2018 Chief, Chief Classic, Chief Dark Horse, Chief Vintage, Chieftain, Chieftain Classic, Cheiftain Dark Horse, Chieftain Elite, Chieftain Limited, Springfield, and Springfield Dark Horse motorcycles. These motorcycles may be equipped with a European-market, not US-market, halogen headlight assembly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Risk. The light output from the incorrect headlight can affect the motorcycle's visibility, increasing the risk of a crash.
Remedy. Indian will notify owners, and dealers will inspect the motorcycle and replace any incorrect headlight assembly, free of charge. The recall began on December 6, 2017. Owners may contact Indian customer service at 1-877-204-3697. Indian's number for this recall is I-17-03.
What owners reported
Newest filings
Electrical System
Filed Feb 24, 202012,000 milesSC
TL* THE CONTACT OWNS A 2017 INDIAN CHIEF. THE CONTACT STATED THAT AFTER THE MOTORCYCLE WAS STARTED AND WITH THE TRANSMISSION IN NEUTRAL, THE MOTORCYCLE SPONTANEOUSLY ACCELERATED AND STRUCK A SIDE OF THE HOUSE. THERE WAS NO POLICE REPORT FILED. NO INJURIES WERE REPORTED. THE MOTORCYCLE WAS TAKEN TO AMERICAN BIKER LOCATED AT 679 TREELAND DR, LADSON, SC 29456, HOWEVER, THE TECHNICIAN WAS NOT ABLE TO DETERMINE THE CAUSE OF SPONTANEOUS ACCELERATION. THE CONTACT RECEIVING NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V776000 (ELECTRICAL SYSTEM, POWER TRAIN). THE MOTORCYCLE WAS REPAIRED AT THE OWNERS EXPENSE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 12,000.
Service Brakes
Filed Apr 2, 201937,000 milesGA
TL* THE CONTACT OWNS A 2017 INDIAN CHIEF MOTORCYCLE. WHEN DECELERATING, THE MOTORCYCLE WOULD VIBRATE VIOLENTLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. INDIAN MOTORCYCLE OF MARIETTA AND SLINGSHOT OF MARIETTA (1750 COBB PKWY SE, MARIETTA, GA 30060, (770) 956-9577) DIAGNOSED THAT THE FRONT BRAKE ROTORS NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 37,000. *TT *BF CONSUMER STATED FRONT BRAKE ROTORS BAD AND VIBRATE WHEN APPLYING BRAKES. MOTORCYCLE IS STILL UNDER WARRANTY INDIAN WOULD NOT REPLACE THEM. *JB
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Oct 29, 2019. Source: NHTSA Office of Defects Investigation.