Filed May 5, 20033,625 vehiclesIndian Motorcycle Company
Defect. CERTAIN WINDSHIELDS THAT WERE SOLD AS STANDARD EQUIPMENT ON THESE MOTORCYCLES OR SOLD AS ACCESSORIES FOR ALL OTHER CHIEF MODELS MAY HAVE DEFECTIVE BRACKETS. THE BRACKETS THAT ATTACH THE WINDSHIELD TO THE MOTORCYCLE ARE FORMED SUCH THAT THE MOUNTING BOLTS ARE NOT FLUSH WITH THE BRACKET. THIS COULD PLACE EXCESSIVE STRESS ON THE BOLTS CAUSING THEM TO BREAK.
Risk. BROKEN MOUNTING BOLTS COULD LEAD TO THE WINDSHIELD COMING LOOSE AND EVEN FALLING OFF THE BIKE, POTENTIALLY STRIKING THE RIDER OR OTHERWISE CAUSING THE RIDER TO LOSE CONTROL OF THE MOTORCYCLE AND CRASH.
Remedy. DEALERS WILL REPLACE THE BRACKETS AND BOLTS ON THE WINDSHIELD. OWNER NOTIFICATION BEGAN MAY 30, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT INDIAN MOTORCYCLE AT 1-888-899-2997.
Electrical System › Alternator/Generator/Regulator03V039000
Filed Feb 10, 20037,947 vehiclesIndian Motorcycle Company
Defect. ON CERTAIN MOTORCYCLES EQUIPPED WITH COMPUFIRE BRAND SERIES TYPE VOLTAGE REGULATORS, IF DAMAGED, THE VOLTAGE REGULATOR CAN BECOME STUCK IN AN OPEN MODE THAT ALLOWS BATTERY VOLTAGE TO FLOW BACK THROUGH THE REGULATOR.
Risk. THIS CONDITION CAN POTENTIALLY CAUSE THE REGULATOR TO CATCH ON FIRE.
Remedy. DEALERS WILL INSPECT THE MOTORCYCLE AND, IF NECESSARY, REPLACE THE REGULATOR. OWNER NOTIFICATION BEGAN FEBRUARY 14, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT INDIAN MOTORCYCLE AT 1-888-899-2997.
Filed May 30, 20024,765 vehiclesIndian Motorcycle Company
Defect. ON CERTAIN MOTORCYCLES, THE HANDLE BAR RISER TOP CLAMP COULD ALLOW EXCESSIVE MOVEMENT OF THE HANDLE BARS.
Risk. LOSS OF CONTROL OF THE MOTORCYCLE COULD OCCUR, INCREASING THE RISK OF A CRASH.
Remedy. DEALERS WILL FIT THE MOTORCYCLES WITH A NEW RISER TOP CLAMP. OWNER NOTIFICATION BEGAN MAY 31, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT INDIAN MOTORCYCLE AT 1-408-846-7228.
Filed May 3, 20024,590 vehiclesIndian Motorcycle Company
Defect. ON CERTAIN MOTORCYCLES EQUIPPED WITH REAR SHOCK ABSORBERS MADE BY SWAY-A-WAY, THE BOLTS THAT MOUNT THE REAR SHOCK ABSORBERS TO THE SWING ARM COULD BREAK.
Risk. THIS COULD RESULT IN THE COLLAPSE OF THE REAR SUSPENSION, INCREASING THE RISK OF A CRASH.
Remedy. DEALERS WILL INSPECT THE REAR SHOCK ABSORBERS AND REPLACE THEM IF NECESSARY. OWNER NOTIFICATION IS EXPECTED TO BEGIN DURING MAY 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT INDIAN AT 1-408-846-7228.
All 4 campaigns on file, newest first.
What owners reported
Newest filings
Electrical System › Horn
Filed Oct 11, 20036,000 milesCA
HORN DOESNT WORK,CHARGING SYSTEM DOESNT WORK,WINDSHIELD COMES LOSE. *LA
Visibility › Windshield
Filed Sep 23, 2003CA
THE MOTORCYCLE HAS MULTIPLE PROBLEM S. THE WINDSHIELD IS LOOSE /THE CHARGER WILL NOT CHARGE AT ALL/BATTERY HAS LOW CELL, AND BRAKES WILL NOT HOLD AT ALL. *AK
Service Brakes, Hydraulic
Filed Jul 30, 2003CA
CONSUMER STATES THAT T BRAKES HAVE EXTENDED STOPPING DISTANCE. DEALER NOTIFIED.*AK
Electrical System
Filed May 23, 2003KY
THE CONSUMER RECEIVED RECALL NOTICE #03V039000 SUBJECT: VOLTAGE REGULATOR. THE CONSUMER CALLED KERRY FORD ON 4/28/2003 WHO STATED THAT THE PARTS HAD TO BE ORDERED. THE CONSUMER HAD NOT RECEIVED A CALL FROM KERRY FORD ON THE DATE WHEN THE RECALLED PARTS SHOULD HAVE BEEN AVAILABLE. *NLM
Exterior Lighting › Turn SignalCrash2 injured
Filed Apr 23, 20033,500 milesOR
WHEN THE BRAKES ARE APPLIED, THE TURN SIGNALS FLASH THREE TIMES. WHILE THEY ARE FLASHING, THE TURN SIGNALS CAN NOT BE TURNED ON WHICH CAUSED ME TO BE STRUCK IN THE SIDE WHILE MAKING A LEFT TURN. *JB
Electrical System › Alternator/Generator/Regulator
Filed Apr 1, 2003WV
THE CONSUMER RECEIVED A RECALL REGARDING THE VOLTAGE REGULATOR. THE CONSUMER STATED HE RECEIVED POOR CUSTOMER SERVICE. *JB
Engine and Engine Cooling › Engine
Filed Mar 31, 2003MD
THE ENGINE WAS REPLACED LAST YEAR FOR A LEAK, THE PROBLEM RECURRED. *JB
Steering › Steering Wheel/Handle Bar
Filed Feb 26, 2003NM
CONSUMER WAS UNABLE TO GET THE RECALL PERFORMED REGARDING THE WHEEL AND HANDLE BAR.*JB
CONSUMER STATES WHILE DRIVING DOWN THE HIGHWAY VEHICLE HEADLIGHTS SUDDENLY DIED. TOOK TO DEALER AND DEALER STATED THERE WAS A SHORTAGE. MR
Steering › Steering Wheel/Handle Bar
Filed Oct 18, 2002MI
THE CONSUMER IS CONCERN HE RECEIVE A RECALL NOTICED FOR THE HANDLE BAR. MAY 31 2001. THE DEALERSHIP HAS NO PARTS AVAILABLE. INDIAN MOTORCYCLE 200 EAST TENTH STREET GILROY CA 95020 #FOR JUDY WOODS 408 846 7228 COMPANY 408 846 7228. MR
Exterior Lighting
Filed Oct 18, 2002CA
CONSUMER STATES THAT WHILE DRIVING AT HIGHWAY SPEED THE HEADLIGHTS SUDDENLY DIED. TOOK TO DEALER AND THEY CHANGED THE BULB. DEALER STATED THERE IS A SHORTAGE IN THE ELECTRICAL SYSTEM. THREE WEEKS LATER LIGHTS SHORTED OUT AGAIN. PLEASE PROVIDE ANY FURTHER INFORMATION. MR
Unknown or Other
Filed Sep 27, 2002TX
WAITING 4 MONTHS FOR DEALERS OF INDIAN TO "GET PARTS FROM INDIAN" - STILL HAVE NOT RECEIVED NOTICE.. NOTIFIED INDIAN PERSONEL IN GILROY, NO CALL BACK YET. TS
Suspension › Front › Shock Absorber
Filed Aug 30, 2002OR
CONSUMER RECEIVED RECALL 02V124000 FOR SHOCK ABSORBERS. WHEN HE TOOK IT IN ON OR ABOUT JULY 2, 2002, WAS TOLD BY MECHANIC THAT THEY DID NOT HAVE THE PART TO REPAIR RECALL. THEN LEFT, AND RETURNED AGAIN FOR THE SECOND TIME ON OR ABOUT AUG 16, 02, AND WAS ALSO TOLD THAT THEY DID NOT HAVE THE PART TO REPAIR THE RECALL. ALSO, WAS TOLD BY MECHANIC THAT HE DID NOT KNOW WHEN WOULD BE RECEIVING THE PART. DEALER, INDIAN MOTOR OF PORTLAND ON 13844 S.E MCLOUGHLIN BLVD. MILWAUKEE, OR 97222 (503) 654 1017.*AK
Suspension
Filed Aug 1, 2002IL
MOTORCYCLE REAR WHEEL LOCKED UP AT 40 MPH WENT INTO A SKID ALMOST HIT BY VEHICLE BEHIND ME TRANSMISSION REPLACED TO CORRECT PROBLEM. NEW TRANS INSTALLED AND DOES NOT SHIFT PROPERLY INDIAN MOTORCYCLE COMPANY REPLACED TRANS UNDER WARRANTY WITH A DIFFERENT TYPE OF TRANSMISSION -------- FRONT SUSPENSION DIVES WHEN BRAKING HAS BEEN REPAIRED 5 TIMES.STILL HAS THIS PROBLEM EVEN WORSE IS THAT THE FRONT END WOBBLES LEFT TO RIGHT AT 65-70MPH IN GRADUAL TURNS UNSTABLE HAVE TO SLOW DOWN TO REGAIN CONTROL OF MOTORCYCLE. *AK
Suspension › Rear
Filed Aug 1, 2002IL
MOTORCYCLE REAR WHEEL LOCKED UP AT 40 MPH WENT INTO A SKID AND I WAS ALMOST HIT BY THE VEHICLE BEHIND ME. TRANSMISSION FAILED. INDIAN MOTORCYCLE REPLACED TRANS TO CORRECT PROBLEM. NEW TRANS INSTALLED AND DOES NOT SHIFT PROPERLY....FRONT SUSPENSION DIVES WHEN BRAKING AND WOBBLES LEFT TO RIGHT AT 65-70 MPH IN GRADUAL TURNS UNSTABLE AND I HAVE TO SLOW DOWN TO REGAIN CONTROL OF THE MOTORCYCLE. THIS PROBLEM HAS BEEN IN FOR REPAIR 5 TIMES AND HAS NOT BEEN CORRECTED. VEHICLE IS UNSAFE TO DRIVE.KICKSTAND HAS BEEN REPLACED 4 TIMES.KICK STAND AND FLOORBOARDS ARE MOUNTED TOO LOW ON THIS MOTORCYCLE KICKSTAND HITS PAVEMENT ON SHALLOW LEFT TURNS CAUSING THE BIKE TO JUMP UPRIGHT AND CONTROL OF THE TURN IS LOST. FLOORBOARD IS TOO LOW ON RIGHT SIDE OF BIKE CAUSING THE SAME PROBLEM AS DESCRIBED FOR KICKSTAND IN RIGHT TURNS.I WOULD LIKE THESE CONTROL AND TRANSMISSION DESIGNS INVESTIGATED THE GEOMETRY OF THIS BIKE IS WRONG AND INDIAN AUTHORIZED DEALERS HAVE NOT BEEN ABLE TO CORRECT THESE PROBLEMS.
Steering › Steering Wheel/Handle Bar
Filed Jul 17, 2002WY
PARTS ARE NOT AVAILABLE FOR RECALL 02V144000 REPAIRS TO BE DONE. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Suspension
Filed Jul 11, 2002MO
THE MOTORCYCLE "WOBBLES" SO BAD IT GOES OUT OF CONTROL.*AK
Engine and Engine Cooling › Engine › Gasoline
Filed Jul 10, 2002NE
AT HIGHWAY SPEEDS MOTORCYCLE WOULD STALL OUT AND DIE. DEALER HAS INSPECTED MOTORCYCLE. *AK THE REAR CYLINDER WAS DEFECTIVE AND CAUSED THE ENGINE MISFIRED AND STALL OUT SEVERAL TIMES AND THE ENGINE WAS REBUILT. THE DEALER REPLACED THE IGNITION MODULE AS A POSSIBLE CAUSE. *YH
Suspension › Rear
Filed Jun 25, 2002KY
CONSUMER FIRST CONTACTED DEALER IN MAY OF 2002, CONCERNING RECALL O2V124000. MANUFACTURER HAS NOT SENT PARTS TO DEALER. CONSUMER HAS CALLED INDIAN CO. NUMEROUS TIMES, WILL NOT RETURN HIS CALLS. *AK
Steering › Steering Wheel/Handle Bar
Filed Jun 14, 2002CA
PARTS TO RECALL 01V144000 IS AVAILABLE , BUT MANUFACTURER HAS NOT SENT THEM TO THE DEALERSHIP YET.*AK
Structure › Body › Bumpers
Filed Jun 13, 2002CA
BACK FENDER HAS CRACKED AND CONSUMER CAN HEAR A RATTLING NOISE WHILE RIDING. CAUSE UNKNOWN. DEALER NOTIFIED.*AK
Suspension
Filed Apr 3, 2002NJ
INDIAN IS AWARE OF THESE PROBLEMS BUT FAILS TO REACT TO THEM. NO SAFETY DEFECT LISTED. *AK
Unknown or Other
Filed Jan 17, 2002AZ
THIS MOTORCYCE IS ADVERTISED TO HAVE A SEAT HEIGHT OF 24.5" IT HAS ADJUSTABLE SHOCK ABSORBERS AND THE RIDE HEIGHT CAN BE VARIED A FEW INCHES HIGHER. THE PROBLEM IS THAT WHEN YOU ARE RIDING THE BIKE AND TURN RIGHT THE LEAN OF THE MOTORCYCLE WILL CAUSE THE OPERATORS RIGHT HAND SIDE FLOORBOARD REAR SUPPORT BRAKET TO SCRAPE THE GROUND. THIS IS THE LOCATION OF THE FOOT PEDAL CONTROL FOR THE REAR BRAKE. I HAVE HAD SEVERAL CLOSE CALLS WHERE THE BRAKET WOULD CATCH ON AN RREGULARITY IN THE PAVEMENT CAUSING THE BIKE TO JUMP AND ALMOST THROWING ME OFF. I COMPLAINED ABOUT IT AT THE FIRST AND SECOND SERVICE OF THE BIKE AND THE DEALER SIMPLY SET THE RIDE HEIGHT TO A HIGHER POSITION, THE BRACKET STILL. I HAVE HEARD THAT ONE RIDER WAS THROWN FROM HIS MOTORCYCLE AT 65 MPH BECAUSE OF THIS AND HE WON A LAWSUIT AGAINST THE MANUFACTURER. THE 1999 MODEL HAD 1100 PRODUCED AND THE FIRST HALF OF THE 2000 MODEL YEAR ABOUT 1250 HAVE THE SAME DEFECT. THE ENGINEERING FOR THE FLOORBOARD BRACKET IS A BAD DESIGN. THE MANUFACTURER HAS PRODUCED THREE FLOORBOARD RELOCATION KITS TO CORRECT THE PROBLEM AND MY DEALER HAS INDICATED IT WILL COST ME OVER $500 IN PARTS TO CORRECT. I FEEL THAT I SHOULD NOT HAVE TO PAY TO HAVE THEMANUFACTURER CORRECT SOMETHING THAT THEY ENGINEERED IMPROPERLY. THESE WERE $25,000 MOTORCYCLES AND THE ADVERTISING CLAIMS THE BEST ENGINEERING. THEY HAVE ALREADY DESIGNED KITS TO FIX THE PROBLEM WHICH PROVES THEY ARE AWARE THAT IT IS A SAFETY DEFECT THAT NEEDS CORRECTION. PLEASE STOP THE RIP-O
Vehicle Speed Control
Filed Dec 2, 2001MO
MOTORCYCLE SEEMS UNSTABLE ACCELERATING TO CHANGE LANES AND IN SWEEPING TURNS AT HIGHER SPEEDS. *AK
Suspension › Front
Filed Dec 1, 2001MO
FRONT END WOBBLES TO THE POINT OF LOSS OF CONTROL. FAST SPEED, OR CURVES MAKE IT WORSE.*AK
Equipment › Other › Labels
Filed Oct 17, 2001PA
DOT LABLE INSIDE BOTH RIMS ARE CAUSING INNER TUBE FAILURE. DEALER / MANUFACTURER WERE NOTIFIED, AND UNWILLING TO ASSIST IN THIS MATTER. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION ON THIS PROBLEM. *AK
Engine and Engine Cooling › Engine › Gasoline
Filed Oct 3, 2001TX
WHEN TRAVELING AT SPEEDS UP TO 65MPH MOTORCYCLE WILL SUDDENLY DIE. CONSUMER FEELS THIS IS VERY DANGEROUS BECAUSE DRIVER IS NOT AWARE THAT MOTORCYCLE HAS CUT OFF, I FEELS LIKE JUST SLAMMED ON BRAKES. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Suspension › Rear
Filed Sep 27, 2001NC
THE SWING ARM SHOCK MOUNT BROKE AT 65MPH AND I NEARLY WENT DOWN.*AK
Exterior Lighting › Headlights
Filed Aug 31, 2001ID
DEALER IS RELUCTANT TO ADDRESS THIS ISSUE. THE ONLY FIX TRIED WAS SILICONE ROUND THE THE CHROME FACIA. UNABLE TO USE VEHICLE AT NIGHT AS HEADLIGHT MAY GO OUT WITHIN A 100 MILES OF BEING REPLACED.*AK
Service Brakes, Hydraulic
Filed Aug 30, 2001CA
BRAKE LINE WAS ROUTED UNDER FRAME , BRAKE STUCK . WHEN PUTTING BRAKES ON IT WILL STAY ON. ALSO, FRONT PAD SEPARATED WHEN CONSUMER TRIED TO PUT BRAKES ON. DEALERSHIP WAS OUT OF BUSINESS. *AK
Suspension › RearFire
Filed Aug 8, 2001MN
WHEN DRIVING 60 MPH REAR SUSPENSION STEEL PLATE BROKE AND SNAPPED IN HALF, WHICH DAMAGED TIRE. ALSO, FENDER GOT SO HOT THAT THE HEAT DAMAGED MOTORCYCLE SEAT. CONSUMER HAS CONTACTED DEALER. CONSUMER STATES MOTOR BLEW BOTH HEAD GASKETS AND BURNT BOTH JUGS, CONSUMER CHECKED THAT THERE WAS A FIRE. *SLC
Engine and Engine Cooling › Engine
Filed Jul 13, 2001CA
MOTORCYCLE WAS SMOKING AND HEAD GASKETS BLEWOUT. CONTACTED DEALER. PLEASE ADD VIN. *AK
Structure
Filed Apr 9, 2001NC
AFTER THE VEHICLE WAS PURCHASED THE CONSUMER DISCOVERED THAT THE CLEARANCE OF THE MOTOTCYCLE WAS NOT AS REPRESENTED IN THE WRITTEN WARRANTY AND SPECIFICATIONS, THE MOTORCYCLE IS 4 AN 11/16 INCHES INSTEAD OF THE 6 INCHES, THE DEALER HAS ATTEMPTED TO ADJUST THE MOTOTCYCLE TO MEET SPECIFICATIONS, WITHOUT SUCCESS(ATTORNEY FOR CLIENT). NLM
Suspension
Filed Apr 6, 2001TX
THE SHOCKS HAVE FAILED FIVE TIMES, 1 LEAKED, 3 BROKE AT THE WELD CONNECTING THE EYE BOLT, 1 BOLT BROKE OFF RELEASING THE SHOCK, SHOCK FAILURE AT SPEEDS OVER 35 MPH CAUSES INSTABILITY. NLM
Structure › Body
Filed Mar 26, 2001IL
GROUND CLEARANCE IS NOT SUFFICIENT WHICH COULD CAUSE A COLLISION TO OCCUR WHEN GOING OVER BUMPS IN PAVEMENT AND ALSO WHEN GOING AROUND CURVES. *AK MANUAL CLAIMS THAT CLEARANCE IS 6 INCHES, HOWEVER CONSUMER STATES THERE IS ONLY 4 3/4 INCHES WHICH CAUSES A SAFETY ISSUE. *SLC
Steering › Steering Wheel/Handle Bar
Filed Mar 2, 2001CA
CONSUMER HAD FOUND HANDLE BAR LOOSE. WHEN TRYING TO DRIVE IT WAS IMPOSSIBLE DUE TO NO CONTROL ON STEERING. THEN, TOOK VEHICLE TO DEALER WHERE THEY SAID THAT PROBLEM WAS WITH TRIPPLE BAR THAT NEEDED TO BE REPLACED.*AK THE DEALER REPLACED THE TRIPLE BAR WITH ALUMINIUM BAR INSTEAD OF THE ONE THAT FACTORY HAD INSTALLED. *YH
MOTORCYCLE EXPERIENCING PROBLEM WITH SEVERE VIBRATION WHEN TRAVELING AT HIGHWAY SPEED OF 65 OR MORE MPH. MOTORCYCLE HAS BEEN IN DEALER SHOP ON SEVERAL OCCASIONS, AND PROBLEM STILL OCCURRING. *AK THE MOTORCYCLE DEVELOPED A SEVERE HEAD SHAKE CAUSING ININJURIES TO THE DRIVER. *YH
Equipment
Filed Sep 1, 2000WA
THE MOUNTING BRACKET FOR THE FOOT REST IS DESIGNED TOO LOW, THE FOOT REST ATTACHMENT IS SECURED BY A SCREW WHICH HANGS DOWN LOWER THAN THE FOOT REST MOUNTING THUS THE HEAD OF THE SCREW CAUGHT A OBSTACLE WITH SUCH FORCE THAT THE WELDED TAB ON THE FRAME BROKE. NLM
Engine and Engine Cooling › Engine › Gasoline
Filed Aug 18, 2000WI
POSSIBLE DESIGN PROBLEM WITH THE ENGINE, WHICH IS POWDER COATED, THIS IS CAUSING THE CYLINDERS TO DEFORM RESULTING IN ENGINE FAILURE. *MJS
StructureCrash1 injured
Filed Apr 14, 2000WA
GOING AROUND A LEFT HAND CORNER AT 50 MPH THE LEFT FLOOR BOARD SCRAPED ON GROUND CONSISTANTLY LOOSE CONTROL SENDING BIKE TO THE GROUND.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: May 5, 2003. Source: NHTSA Office of Defects Investigation.