Owners filed 1 complaints about this vehicle with federal regulators, most often about the engine. It has been recalled 5 times.
What fails
Component
Reports
Crashes
Fires
Injuries
Engine
1
0
0
0
5 safety recalls
Part 573 reports
Engine and Engine Cooling › Cooling System › Hoses/Lines/Piping/Fittings16V838000
Filed Nov 18, 2016157 vehiclesNavistar, Inc.
Defect. Navistar, Inc. (Navistar) is recalling certain model year 2011-2016 IC Bus CE transit buses manufactured July 1, 2010, to February 4, 2015, and one IC Bus BE transit bus manufactured on November 2, 2010. The affected vehicles have a water shutoff valve, inside, forward of driver heater (feature code 48PPJ or 48PPP) that has a formed heater hose that over time, may fatigue and split resulting in hot engine coolant fluid leaking into the driver's foot area.
Risk. If hot, pressurized coolant suddenly spills into the operator's foot area, there is an increased risk of a burn injury or a crash.
Remedy. Navistar will notify owners, and dealers will replace the formed heater hose with a more robust one, free of charge. The recall began on January 4, 2017. Owners may contact Navistar customer service at 1-800-448-7825. Navistar's number for this recall is 16511.
Equipment Adaptive/Mobility15V870000
Filed Dec 23, 201568 vehiclesNavistar, Inc.
Defect. Navistar, Inc. is recalling certain model year 2007-2015 IC CE transit buses, 2008-2011 IC FE transit buses and 2009-2013 IC RE transit buses equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts by Ricon. The affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.
Risk. If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.
Remedy. Navistar will notify the purchasers of the lifts, and dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on February 19, 2016. Owners may contact Navistar customer service at 1-800-448-7825. Note: These buses and wheelchair lifts were subject to a similar recall in 2014. All vehicles that received that recall remedy are still affected by this recall as well.
Equipment Adaptive/Mobility14V691000
Filed Nov 3, 201468 vehiclesNavistar, Inc.
Defect. Navistar, Inc.(Navistar) is recalling certain model year 2007-2015 IC CE transit buses manufactured January 23,2006, to May 12, 2014, 2008, and 2011 IC FE transit buses manufactured October 5, 2006, to September 28, 2009, and 2009-2010, and 2013 IC RE transit buses manufactured September 19, 2007, to November 29, 2011, equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation after January 1, 2006. The platform side plate of the affected wheelchair lifts may crack.
Risk. If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.
Remedy. Navistar will notify owners to take buses to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The interim notices were mailed on December 29, 2014. The recall began on January 29, 2015. Owners may contact Navistar customer service at 1-331-332-1590 or Ricon customer service at 1-800-322-2884. Navistar's number for this recall is 14517.
Power Train › Automatic Transmission14V042000
Filed Feb 7, 2014114 vehiclesNavistar, Inc.
Defect. Navistar Inc. (Navistar) is recalling certain model year 2010-2011 IC bus 3200, model year 2012 and 2014 IC bus CE and model year 2011-2013 IC bus HC transit buses and model year 2008-2013 International 4300 and model year 2013 International Workstar commercial trucks equipped with Eaton hybrid automated transmissions. The software controlling the affected transmissions may improperly raise the vehicle's engine speed during downshifts without the driver's input.
Risk. The increase in engine speed may result in unintended acceleration, increasing the risk of a crash.
Remedy. Navistar will notify owners and Eaton authorized service facilities will update the Hybrid Control Module Software version, free of charge. The recall began on May 28, 2014. Owners may contact Navistar at 1-331-332-1590.
Seat Belts13V631000
Filed Dec 19, 201339 vehiclesNavistar, Inc.
Defect. Navistar Inc. is recalling certain model year 2014-2015 IC Bus CE and model year 2014 IC Bus RE transit buses manufactured August 12, 2013, through November 14, 2013 and equipped with IMMI-brand L9 seat belt buckles. When the button is pressed to release the seat belt, the latch plate can become partially engaged with the buckle, making the seat belt difficult to unlatch. Thus, these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 209, "Seat Belt Assemblies."
Risk. If the latch plate remains partially engaged after the button is pressed, egress from the vehicle could be hindered which would increase the risk of injury in the event of an emergency.
Remedy. Navistar will notify owners, and dealers will inspect and replace the seat belt buckles, as necessary, free of charge. The recall is expected to begin by February 18, 2014. Owners may contact Navistar at 1-800-448-7825. Navistar's number for this campaign is 13521.
What owners reported
Newest filings
Engine
Filed Feb 17, 2020147,503 milesKY
ENGINE FAILED DUE TO LOST COMPRESSION DURING A SCHOOL ROUTE.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Nov 18, 2016. Source: NHTSA Office of Defects Investigation.