Owners filed 3 complaints about this vehicle with federal regulators, most often about the engine. It has been recalled 15 times.
What fails
Component
Reports
Crashes
Fires
Injuries
Engine
2
0
0
0
Service Brakes
1
0
1
0
15 safety recalls
Part 573 reports
Equipment Adaptive/Mobility15V870000
Filed Dec 23, 201568 vehiclesNavistar, Inc.
Defect. Navistar, Inc. is recalling certain model year 2007-2015 IC CE transit buses, 2008-2011 IC FE transit buses and 2009-2013 IC RE transit buses equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts by Ricon. The affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.
Risk. If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.
Remedy. Navistar will notify the purchasers of the lifts, and dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on February 19, 2016. Owners may contact Navistar customer service at 1-800-448-7825. Note: These buses and wheelchair lifts were subject to a similar recall in 2014. All vehicles that received that recall remedy are still affected by this recall as well.
Equipment Adaptive/Mobility15V868000
Filed Dec 22, 20154,784 vehiclesNavistar, Inc.
Defect. Navistar, Inc. is recalling certain model year 2007-2015 IC BE and CE school buses, 2013-2015 IC AE school buses, 2007-2011 IC FE school buses, and 2007-2014 IC RE school buses equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts by Ricon. The affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.
Risk. If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.
Remedy. Navistar will notify the purchasers of the lifts, and dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on February 19, 2016. Owners may contact Navistar customer service at 1-800-448-7825. Note: These buses and wheelchair lifts were subject to a similar recall in 2014. All vehicles that received that recall remedy are still affected by this recall as well.
Equipment Adaptive/Mobility14V691000
Filed Nov 3, 201468 vehiclesNavistar, Inc.
Defect. Navistar, Inc.(Navistar) is recalling certain model year 2007-2015 IC CE transit buses manufactured January 23,2006, to May 12, 2014, 2008, and 2011 IC FE transit buses manufactured October 5, 2006, to September 28, 2009, and 2009-2010, and 2013 IC RE transit buses manufactured September 19, 2007, to November 29, 2011, equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation after January 1, 2006. The platform side plate of the affected wheelchair lifts may crack.
Risk. If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.
Remedy. Navistar will notify owners to take buses to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The interim notices were mailed on December 29, 2014. The recall began on January 29, 2015. Owners may contact Navistar customer service at 1-331-332-1590 or Ricon customer service at 1-800-322-2884. Navistar's number for this recall is 14517.
Equipment Adaptive/Mobility14V692000
Filed Nov 3, 20144,784 vehiclesNavistar, Inc.
Defect. Navistar, Inc. (Navistar) is recalling certain model year 2013-2015 IC AE, 2007-2015 IC BE, CE, 2007-2011 IC FE, and 2007-2014 IC RE school buses equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation after January 1, 2006. The platform side plate of the affected wheelchair lifts may crack.
Risk. If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.
Remedy. Navistar will notify owners to take buses to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began on January 29, 2015. Owners may contact Navistar customer service at 1-331-332-1590 or Ricon customer service at 1-800-322-2884. Navistar's number for this recall is 14518.
Electrical System › Alternator/Generator/Regulator11V427000
Filed Aug 18, 201115,457 vehiclesNavistar, Inc
Defect. NAVISTAR IS RECALLING CERTAIN MODEL YEAR 2007-2012 IC CE AND BE SCHOOL BUSES MANUFACTURED FROM JUNE 27, 2006, THROUGH MARCH 23, 2011, EQUIPPED WITH A MAXXFORCE 7 ENGINE FEATURE CODE 12NTH, 12NTD, 12NTE, 12NTG, 12VYY, OR 12627 AND ALTERNATOR FEATURE CODE 0008GGR, 0008GGM, 0008GWX, OR 0008GEL. THE POSITIVE ALTERNATOR CABLE MAY RUB ON THE ENGINE CONTROL MODULE MOUNTING BRACKET, POSSIBLY CHAFING ITS INSULATION AND CAUSING AN ELECTRICAL SHORT.
Risk. AN ELECTRICAL SHORT MAY CAUSE A VEHICLE FIRE POSSIBLY RESULTING IN PROPERTY DAMAGE, PERSONAL INJURY, OR DEATH.
Remedy. NAVISTAR WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT AND REPLACE, IF NECESSARY, THE ALTERNATOR CABLE AND THE INSTALLATION OF THE TIE STRAPS TO ROUTE THE ALTERNATOR CABLE AWAY FROM THE ENGINE CONTROL MODULE MOUNTING BRACKET. REPAIRS WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 27, 2011. OWNERS MAY CONTACT NAVISTAR AT 1-800-448-7825.
Electrical System › Alternator/Generator/Regulator11V428000
Filed Aug 18, 201173 vehiclesNavistar, Inc
Defect. NAVISTAR IS RECALLING CERTAIN MODEL YEAR 2007-2012 IC CE AND BE COMMERCIAL BUSES MANUFACTURED FROM JUNE 27, 2006, THROUGH MARCH 23, 2011, EQUIPPED WITH A MAXXFORCE 7 ENGINE FEATURE CODE 12NTH, 12NTD, 12NTE, 12NTG, 12VYY, OR 12627 AND ALTERNATOR FEATURE CODE 0008GGR, 0008GGM, 0008GWX, OR 0008GEL. THE POSITIVE ALTERNATOR CABLE MAY RUB ON THE ENGINE CONTROL MODULE MOUNTING BRACKET, POSSIBLY CHAFING ITS INSULATION AND CAUSING AN ELECTRICAL SHORT.
Risk. AN ELECTRICAL SHORT MAY CAUSE A VEHICLE FIRE POSSIBLY RESULTING IN PROPERTY DAMAGE, PERSONAL INJURY, OR DEATH.
Remedy. NAVISTAR WILL NOTIFY OWNERS AND DEALERS WILL INSPECT AND REPLACE, IF NECESSARY, THE ALTERNATOR CABLE. TIE STRAPS WILL BE INSTALLED TO ROUTE THE ALTERNATOR CABLE AWAY FROM THE ENGINE CONTROL MODULE MOUNTING BRACKET. THESE REPAIRS WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 27, 2011. OWNERS MAY CONTACT NAVISTAR AT 1-800-448-7825.
Structure › Body › Door11V375000
Filed Jul 21, 201170 vehiclesNavistar, Inc
Defect. NAVISTAR IS RECALLING CERTAIN MODEL YEAR 2008 THROUGH 2012 IC BE, CE, AND FE SCHOOL BUSES MANUFACTURED FROM NOVEMBER 1, 2006, THROUGH MAY 2, 2011. THE REFLECTIVE TAPE FOR THE REAR EXIT DOOR MAY NOT HAVE BEEN TOTALLY COMPLETED. ACCORDINGLY, THE BUSES FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 217, "BUS EMERGENCY EXITS AND WINDOW RETENTION AND RELEASE."
Risk. THIS NONCOMPLIANCE MAY REDUCE CONSPICUITY OF THE REAR DOOR, REDUCING THE ABILITY OF EMERGENCY PERSONNEL TO IDENTIFY AND GAIN ACCESS TO THE REAR EXIT DURING AN EMERGENCY, POSSIBLY INCREASING THE OCCUPANT'S RISK OF PERSONAL INJURY OR DEATH DURING AN EMERGENCY.
Remedy. NAVISTAR WILL NOTIFY OWNERS AND DEALERS WILL INSPECT THE BUSES AND ADD REFLECTIVE TAPE IF NECESSARY. THE SAFETY RECALL BEGAN ON AUGUST 3, 2011. OWNERS MAY CONTACT NAVISTAR AT 1-800-448-7825.
Equipment Adaptive/Mobility10V256000
Filed Jun 14, 20101,492 vehiclesNavistar, Inc
Defect. NAVISTAR IS RECALLING CERTAIN MODEL YEAR 2009 THROUGH 2011 IC CE, FE, RE, AND BE MODEL SCHOOL BUSES MANUFACTURED FROM DECEMBER 10, 2007 THROUGH JANUARY 12, 2010 AND FITTED WITH RICON PUBLIC USE LIFTS. THE RESTRAINT BELT ON THESE LIFTS WAS DESIGNED TO PREVENT THE LIFT FROM MOVING, UNLESS THE TONGUE OF THE BELT IS FULLY ENGAGED AND LATCHED IN THE BUCKLE. RICON HAS DISCOVERED, HOWEVER, THAT IT IS POSSIBLE FOR THE OPERATOR TO INSERT THE BELT TONGUE INTO THE BUCKLE WITHOUT FULLY ENGAGING THE LATCHING MECHANISM. IN THIS CASE, THE RESTRAINT BELT WOULD APPEAR TO BE LATCHED, AND THE OPERATOR COULD RUN THE LIFT. IF THE RESTRAINT BELT TONGUE IS NOT FULLY ENGAGED INTO THE RESTRAINT BELT BUCKLE, AND LATCHED, THE LIFT MAY OPERATE WITH AN OCCUPANT ON THE PLATFORM.
Risk. THE USER OF THE LIFT COULD BE INJURED SHOULD THE LIFT MOVE WITHOUT THE RESTRAINT BELT PROPERLY BUCKLED.
Remedy. NAVISTAR IS WORKING WITH RICON AND RICON WILL BE PERFORMING THE REMEDY FOR THIS CAMPAIGN. PLEASE SEE RICON'S DEFECT REPORT 09E-060. RICON WILL PROVIDE CUSTOMERS WITH A WARNING DECAL AND A DVD-BASED TRAINING AID. THE SAFETY RECALL BEGAN ON JULY 1, 2010. OWNERS MAY CONTACT RICON AT 1-818-267-3000 OR NAVISTAR AT 1-800-448-7825.
Equipment Adaptive/Mobility10V257000
Filed Jun 14, 201020 vehiclesNavistar, Inc
Defect. NAVISTAR IS RECALLING CERTAIN MODEL YEAR 2009 THROUGH 2011 IC CE, FE, RE, AND BE MODEL NON SCHOOL BUSES MANUFACTURED FROM DECEMBER 10, 2007 THROUGH JANUARY 12, 2010 AND FITTED WITH RICON PUBLIC USE LIFTS. THE RESTRAINT BELT ON THESE LIFTS WAS DESIGNED TO PREVENT THE LIFT FROM MOVING, UNLESS THE TONGUE OF THE BELT IS FULLY ENGAGED AND LATCHED IN THE BUCKLE. RICON HAS DISCOVERED, HOWEVER, THAT IT IS POSSIBLE FOR THE OPERATOR TO INSERT THE BELT TONGUE INTO THE BUCKLE WITHOUT FULLY ENGAGING THE LATCHING MECHANISM. IN THIS CASE, THE RESTRAINT BELT WOULD APPEAR TO BE LATCHED, AND THE OPERATOR COULD RUN THE LIFT. IF THE RESTRAINT BELT TONGUE IS NOT FULLY ENGAGED INTO THE RESTRAINT BELT BUCKLE, AND LATCHED, THE LIFT MAY OPERATE WITH AN OCCUPANT ON THE PLATFORM.
Risk. THE USER OF THE LIFT COULD BE INJURED SHOULD THE LIFT MOVE WITHOUT THE RESTRAINT BELT PROPERLY BUCKLED.
Remedy. NAVISTAR IS WORKING WITH RICON AND RICON WILL BE PERFORMING THE REMEDY FOR THIS CAMPAIGN. PLEASE SEE RICON'S DEFECT REPORT 09E-060. RICON WILL PROVIDE CUSTOMERS WITH A WARNING DECAL AND A DVD-BASED TRAINING AID. THE SAFETY RECALL BEGAN ON JULY 1, 2010. OWNERS MAY CONTACT RICON AT 1-818-267-3000 OR NAVISTAR AT 1-800-448-7825.
Equipment Adaptive/Mobility10V258000
Filed Jun 14, 20106 vehiclesNavistar, Inc
Defect. NAVISTAR IS RECALLING CERTAIN MODEL YEAR 2010 IC BE AND CE SCHOOL BUSES MANUFACTURED FROM APRIL 22 THROUGH MAY 14, 2009, AND FITTED WITH CERTAIN RICON S SERIES AND K SERIES L-MODEL WHEELCHAIR LIFTS. DUE TO A PROBLEM IN THE SOFTWARE THAT CONTROLS THE LIFT'S "UP" FUNCTION, SHOULD THE "UP" BUTTON BE RELEASED BEFORE THE FLOOR LEVEL LIMIT SWITCH IS ACTIVATED, THE LIFT MAY CONTINUE ITS UPWARD TRAVEL AND MAY OVERRUN THE FLOOR LEVEL CUT OFF POINT.
Risk. WHEN THE PLATFORM OVERRUNS THE VEHICLE FLOOR LEVEL AND STOPS AT AN ANGLE FROM 15-20 DEGREES, IT IS POSSIBLE FOR A PERSON IN A WHEELCHAIR TO TIP OVER AND FOR SOMEONE STANDING ON THE PLATFORM TO FALL, POSSIBLY RESULTING IN INJURIES.
Remedy. NAVISTAR WILL NOTIFY OWNERS AND THE REPAIRS WILL BE PERFORMED BY AUTHORIZED RICON DEALERS FREE OF CHARGE. A SOFTWARE SOLUTION FOR THIS SAFETY DEFECT IS UNDER INVESTIGATION. UNTIL THE SOFTWARE SOLUTION IS AVAILABLE, RICON WILL PROVIDE OWNERS WITH A BULLETIN OUTLINING PROPER WHEELCHAIR LIFT OPERATION AND WILL SHIP OWNERS A DVD-BASED TRAINING AID TO PROMOTE PROPER LIFT OPERATION AT NO COST. THE SAFETY RECALL BEGAN ON JUNE 27, 2011. OWNERS MAY CONTACT RICON AT 1-818-267-3000 OR NAVISTAR AT 1-800-448-7825.
Showing 10 of 15 campaigns, newest first.
What owners reported
Newest filings
Engine
Filed Feb 17, 2020171,464 milesKY
ENGINE FAILED DUE TO LOST COMPRESSION DURING A SCHOOL ROUTE.
Engine
Filed Feb 17, 2020154,680 milesKY
ENGINE FAILED DUE TO LOST COMPRESSION DURING A SCHOOL ROUTE.
Service BrakesFire
Filed Jan 15, 201416,675 milesOH
ROAD CALL TECHNICIAN WAS PICKING UP BUS, COMPLAINT: ABS INDICATOR LIGHT ON DASHBOARD MALFUNCTION. PARKING BRAKE PRESSURE INDICATOR ON AND WARNING, MECHANIC REPORTED FLAME AND SMOKE FROM THE EHCU COMING FROM HYDRAULIC UNIT AT CONNECTOR TO ECU BRAKE MODULE. MECHANIC DISCONNECTED BATTERY CABLES. NO INJURY REPORTED. BUS WAS TOWED TO THE LANCASTER (NH) SHOP. THERE WAS NO FIRE EXTENSION TO THE BODY OR ANY OTHER COMPONENT. ONLY THE CABLE HARNESS AND THE EHCU WAS AFFECTED. IC NAVISTAR SERVICE NOTIFIED IMMEDIATELY - BUS WAS TOWED TO NAV DEALER IN MANCHESTER, NH FOR WARRANTY REPAIR. *TR
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Dec 23, 2015. Source: NHTSA Office of Defects Investigation.