TL* THE CONTACT OWNS A 2013 HYUNDAI VELOSTER. THE CONTACT STATED THAT WHILE AT A STOP LIGHT AND AFTER LETTING OFF THE BRAKE PEDAL, THE VEHICLE ROLLED BACKWARDS. THE CONTACT INDICATED THAT THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT THE VEHICLE HAD OPERATED AS NORMAL AND THAT THE ISSUE WAS A NORMAL CHARACTERISTIC OF THE TRANSMISSION. THE FAILURE MILEAGE WAS 9,800.
2013 Hyundai Veloster complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2013 record →
WHEN DRIVING THE VEHICLE THE BACK WANTS TO STEP OUT OF LINE WHEN GOING OVER BUMPS, THIS IS MORE PRONOUNCED WHEN GOING AROUND A CURVE. ALSO WHEN THE VEHICLE HITS A PATCH OF SNOW, DURING THE TRANSITION ON TO THE SNOW AND OFF THE CAR FEELS LIKE THE ENDS WANT TO SWITCH PLACES. IF ONE REAR TIRE TRANSITIONS ONTO SNOW OR ICE THE ENTIRE REAR OF THE CAR WANTS TO TRAVEL THAT DIRECTION, IT ALSO DOES THIS WHEN CROSSING ASPHALT PATCHES. IT IS MORE PRONOUNCED ON ROADS WITH VERTICAL GROOVING IN THE CONCRETE. THERE HAVE BEEN TIME WHEN IN LIGHT SNOW CONDITIONS I HAVE HAD TO GO ABOUT 35-40 MPH JUST TO KEEP THE CAR STRAIGHT AND IN MY LANE. BY DOING SO I BECAME A ROLLING ROADBLOCK, AS THE OTHER TRAFFIC DID NOT HAVE THE SAME ISSUE AS I DID. I DID GO THROUGH A BBB CASE WITH THE VEHICLE, BUT NEITHER TIME WERE THE ROAD CONDITIONS CONDUCIVE TO THIS ISSUE, AND PER HYUNDAI EVERYTHING IS SET TO FACTORY SPECS(WHICH I DO NOT DOUBT). THERE IS AN INHERENT DESIGN FLAW WITH THE REAR SUSPENSION OF THIS VEHICLE AND IF SOMETHING IS NOT DONE, LIVES MAY BE LOST. *TR
THIS INCIDENT HAPPENED TWICE, I WAS DRIVING TO WV FROM NC WITH 14356 MILES ON MY BRAND NEW CAR HYUNDAI VELOSTER TURBO WHICH COMES WITH KUMHO KH25 215/40/R18 TIRES AND UPON ARRIVAL I NOTICED A BUBBLE IN THE SIDEWALL OF MY RIGHT FRONT TIRE, SO I GOT IT INSPECTED BEFORE I HEADED BACK AND WAS INFORMED THAT IT SHOULD BE REPLACED IMMEDIATELY. SO AFTER THE DRIVE BACK TO NC I REPLACED BOTH FRONT TIRES AND FORGOT TO KEEP THE TIRE WITH THE BUBBLE. IN JANUARY 12 2014 I NOTICED THAT MY DRIVER SIDE REAR TIRE HAD ALSO DEVELOPED A BUBBLE AT 15467 MILES I HAD TO REPLACE BOTH REAR TIRES, BUT I KEPT THE TIRE THAT DID HAVE A BUBBLE AND CONTACTED KUMHO AS IT WAS NOT A COINCIDENCE AND FOUND THAT THE TIRE HAD A PUNCTURE ON TOP OF THE BEAD OF THE TIRE RIGHT WHERE THE BUBBLE ON THE SIDEWALL WAS. WHEN I BROUGHT IT TO DISCOUNT TIRE TO BE INSPECTED FOR THE WARRANTY CLAIM. I WAS INFORMED THAT THE CLAIM HAD BEEN CLOSED BEFORE THEY COULD SEND THEIR FINDINGS TO KUMHO, I WAS ALSO INFORMED THAT IT WAS BLAMED ON ME HITTING A POTHOLE SIGHT UNSEEN! I DID SOME REASEARCH AND FOUND NUMEROUS CLAIMS WITH THIS TIRE OF BLOWOUTS, SIDEWALL CRACKING, BUBBLES ETC. AS WELL AS PEOPLE CONTACTING KUMHO ON FACEBOOK DUE TO BUBBLES AND "HELPING THEM OUT " ONLY LATER TO SEE THAT THEY WERE ALSO BLAMED FOR THE FAULTY TIRES. THESE TIRES SHOULD BE TAKEN OFF THE MARKET THEY ARE A SAFETY HAZARD! I AM WILLING TO SEND THE AFFECTED TIRE IN AS EVIDENCE. *TR
WHILE DRIVING ON HIGHWAY 83 IN PHARR, TX, I HEARD A LOUD EXPLOSION SUDDENLY AND WIND HOWLING; I IMMEDIATELY SET MY HAZARDS TO ALERT THE VEHICLES NEAR ME AS I THOUGHT I WAS IN A WRECK. I LOOKED UP TO DISCOVER THAT MY PANORAMIC SUNROOF HAD EXPLODED AND SHARDS OF GLASS WERE FLYING BOTH BEHIND MY VEHICLE AND INSIDE MY VEHICLE. I ENDED UP WITH MINOR CUTS AND SCRAPES AS A RESULT. I CALLED HYUNDAI, BUT THEY STATED THAT THIS VEHICLE WAS NOT LIKELY PART OF AN EARLIER RECALL IN 2013 FOR SHATTERING PANORAMIC SUNROOFS. FOR THE EXTENT OF DAMAGE DONE, THERE IS NO POSSIBLE WAY I COULDN'T HAVE HEARD A ROCK OF THAT SIZE HIT MY VEHICLE DIRECTLY ON MY SUNROOF STRONG ENOUGH TO SMASH THROUGH THE LAYERS OF MY SUNROOF AND POP THE FRAME OUT OF PLACE. LUCKILY, THIS DIDN'T RESULT IN A COLLISION, BUT THIS RECALL NEEDS A SECOND LOOK AT EXPANSION- WHAT HAPPENED IS UNACCEPTABLE. THE DEALERSHIP IS IN PROCESS OF REPLACING THE SUNROOF BUT I'M CONCERNED THE UNDERLYING PROBLEM IS BEING MISSED. *TR
THE 2013 HYUNDAI VELOSTER TURBO HAS A TORSION BEAM REAR SUSPENSION THAT WHEN COMBINED WITH THE FACTORY 18" WHEELS AND STOCK KUMHO SOLUS TIRES GIVES THE CAR VERY UNPREDICTABLE AND DANGEROUS HANDLING CHARACTERISTICS OVER BUMPS WHERE THE REAR OF THE CAR FEELS LIKE IT IS "STEPPING OUT." AFTER TALKING TO 5 HYUNDAI DEALERSHIPS AND HAVING THEM PERFORM VARIOUS ALIGNMENT ATTEMPTS AND TECHNICAL SERVICE BULLETINS FOR ROAD FORCE BALANCING TO IMPROVE THE PROBLEM, IT WAS STILL NOT CORRECTED AND NEARLY RESULTED IN NUMEROUS CRASHES IN THE 1ST YEAR OFF OWNERSHIP. AFTER SO MANY ATTEMPTS TO FIX THE ISSUE AND NOT HAVING IT RESOLVED AND SEEING NUMEROUS OTHER REPORTS OF IT ON FORUMS AND OTHER REVIEW SITES, I AM CONVINCED THAT THERE IS A CONCERTED EFFORT TO HIDE THE PROBLEM AND HAVE MADE THE DIFFICULT DECISION TO FILE THIS COMPLAINT. EVEN THE HYUNDAI SERVICE MANAGER WHO MOST RECENTLY DROVE MY CAR SAID "I FELT IT AND I DON'T KNOW WHAT TO DO ABOUT IT." THIS WAS AFTER THE FACTORY TECHNICIAN AT THE SAME DEALERSHIP FELT THE ISSUE AND SAID "IT IS A VERY LIGHT CAR SO IT WILL JUST DO THAT" AND WHEN I REPLIED THAT A SAME YEAR VOLKSWAGEN JETTA WITH THE SAME REAR SUSPENSION DESIGN DID NOTHING OF THE SORT AND EVEN ANOTHER MODEL IN THE HYUNDAI LINE (ELANTRA) DID NOT HAVE THE SAME ISSUE, HE DIDN'T REPLY. MOST DANGEROUS OF ALL IS IF A REAR TIRE BECOMES DEFLATED AT ALL ON A SNOWY OR ICY SURFACE. IN MY SITUATION AN LEFT REAR TIRE WENT DOWN A FEW POUNDS AND THE CAR SWERVED MUCH MORE WILDLY THAN MOST OTHER CARS WOULD
WHEN I ENTERED THE CAR AND TURNED IT ON THE STEERING WHEEL WAS LOCKED . THE ENGINE WAS RUNNING AND I COULD PUT IT IN GEAR BUT THE STEERING WOULD NOT TURN. AFTER I RESTARTED THE CAR A COUPLE OF TIMES THE PROBLEM WAS CORRECTED BUT I AM WORRIED THIS WILL HAPPEN WHILE DRIVING AND MIGHT CAUSE A CRASH. THIS PROBLEM WAS REPEATED IN 2 DIFFERENT OCCASIONS. ANOTHER ISSUE THAT HAPPENED TWICE WAS THAT I WOULD PUT THE CAR IN REVERSE AND IT WOULD NOT MOVE. SAME ISSUE WAS RESOLVED . IF THIS CAR IS FAULTY AND FROM THE COMPLAINTS I SEE THAT IT IS .. THERE MUST BE SOMETHING DONE ABOUT IT! *TR
WHEN I WASH MY CAR I LIKE TO WIPE DOWN THE ENGINE AND THE INNER PART OF THE FRONT HOOD. ABOUT A WEEK AGO I WENT TO WASH MY CAR OPEN THE HOOD ONLY TO DISCOVER A WHITE SUBSTANCE (ALMOST LIKE WHITE BATTERY CORROSION) RUNNING ALL DOWN MY FIRE WALL COVER. I MADE AN APPOINTMENT WITH THE SERVICE DEPARTMENT TOLD THEM NOT TO DO ANYTHING TO THE CAR UNTIL THEY CAN EXPLAIN TO ME HOW IT HAPPEN AND HOW ARE THEY GOING TO FIX IT. ABOUT 20 MINUTES LATER THE SERVICE MANAGER CALLS ME OVER AND EXPLAINS TO ME THAT THE WHITE SUBSTANCE ON MY FIREWALL WAS WHEN THE DETAIL PEOPLE FROM WHERE I PURCHASE MY CAR LEFT IT THERE. I EXPLAIN TO HIM THAT WOULD BE IMPOSSIBLE SINCE I ALWAYS LOOK AT MY HOOD AND THIS WAS THE FIRST TIME I SAW IT. THE SERVICE MANAGER THEN TURNS TO THE TWO DECALS ON THE TOP OF THE HOOD AND STATED THEY MAY BE WATER SEEKING IN BUT BECAUSE HE DID NOT FIND THE FIREWALL WET HE JUST WIPED OFF THE WHITE SUBSTANCE AND TOLD ME THERE IS NOTHING HE CAN DO IT'S JUST THE DESIGNEE OF THE DECALS. I'M NOT EVEN SURE IT IS THE TWO DECALS; BUT ONE THING FOR SURE SOMETHING IS ALLOWING WATER TO SEEK INTO MY FIREWALL AND HYUNDAI IS NOT TAKING CARE OF THEIR CUSTOMERS NHTSA PLEASE HELP. *TR
WHILE DRIVING ON THE 528 HEADING TO WORK, THERE WAS AN IMPRESSIVE EXPLOSION SOUND FOLLOWED BY GLASS SHARDS AND PULVERIZED GLASS FROM THE SUNROOF BEING PROPELLED INTO THE CAR FORCEFULLY. I WAS DRIVING AT APPROX 70MPH, AND THE SUNROOF WAS CLOSED. ALL OTHER WINDOWS WERE CLOSED AS WELL. THERE WERE NO OTHER VEHICLES IN FRONT OF ME. THE SUNROOF IMPLODED INTO THE CAR, COVERING ME AND THE INTERIOR OF THE VEHICLE WITH GLASS. THANKFULLY, I WAS WEARING SUNGLASSES WHICH KEPT THE GLASS OUT OF MY EYES. AS I WAS VERY NEAR MY JOB WHEN IT HAPPENED, I CONTINUED TO DRIVE AT A MUCH, MUCH SLOWER SPEED TO MY JOB. WHEN I ARRIVED, I FOUND GLASS INSIDE MY CLOTHING AND WAS REMOVING GLASS FROM MY HAIR ALL DAY. I CALLED A DEALER AND TOOK THE CAR IN IMMEDIATELY, MISSING THE FIRST PART OF MY SHIFT AT WORK. I WAS TOLD THEY HAD NEVER HEARD OF THIS HAPPENING, BUT IT WOULD BE COVERED UNDER THE WARRANTY. A NEW SUNROOF WAS INSTALLED. TODAY, 11/14/13, WHILE DRIVING, I NOW NOTICE A "CRACKLING" SOUND FROM THE ROOF WHILE DRIVING. I AM AFRAID THE IMPLOSION IS GOING TO HAPPEN AGAIN! I HAVE CALLED THE DEALER AND AM WAITING TO HEAR WHAT THEY ADVISE. IS TERRIBLE TO OWN A CAR AND BE AFRAID TO DRIVE IT!! *TR
THE SPEEDOMETER AND TACHOMETER DASHBOARD INSTRUMENTS ARE ALMOST UNREADABLE BY PERSONS WITH RED-GREEN COLOR BLINDNESS. APPROXIMATELY 5% TO 10% OF THE MALE POPULATION IS RED-GREEN COLOR BLIND (0.5% TO 1% FOR FEMALES). THE SPEEDOMETER AND TACHOMETER DIALS ARE BLACK WITH WHITE LETTERING AND DEEP RED NEEDLES TO POINT AT THE LETTERING. THAT DEEP RED ON A BLACK BACKGROUND IS ALMOST INVISIBLE. IF I SPEND TIME SEARCHING, I CAN FIND THE NEEDLE, BUT IT IS VERY UNSAFE TO TAKE ONE'S EYES OFF THE ROAD FOR THE LENGTH OF TIME IT TAKES TO FIND THE ALMOST INVISIBLE NEEDLE. AN ARGUMENT OF, "IF YOU CAN'T READ THE INSTRUMENTS, GET A DIFFERENT CAR," IS NOT REASONABLE BECAUSE THE CAR ONE IS DRIVING IS NOT ALWAYS ONE'S OWN CAR, SUCH AS IT MAY BE AN EMPLOYER'S CAR OR (THE WAY I DISCOVERED THIS PROBLEM) IT MAY BE A RENTAL CAR, AND THERE ARE MANY OTHER SCENARIOS WHERE ONE DID NOT CHOOSE THE CAR ONE HAS TO DRIVE. SINCE 5% TO 10% OF THE MALE POPULATION HAS THIS COLOR VISION DEFICIENCY, I CANNOT BELIEVE THAT HYUNDAI NEVER DISCOVERED THE PROBLEM, BUT CHOSE STYLING OVER SAFETY. I ALSO SUSPECT THIS PROBLEM IS NOT LIMITED TO HYUNDAI. *TR
ONE CANNOT SEE ADEQUATELY THROUGH THE REAR WINDOW IN ORDER TO SAFELY BACK UP. *TR
THE WINDSHIELD REAR-VIEW MIRROR DOES NOT DIM ADEQUATELY. THE REAR-VIEW MIRROR DOES NOT HAVE A MANUAL DIMMING LEVER, JUST A ROW OF BUTTONS ALONG THE BOTTOM FOR TELEPHONE, BLUETOOTH, ETC. HAVING DRIVEN THE CAR AT NIGHT, I THOUGHT IT DID NOT HAVE ANY MIRROR DIMMING, SO I STOPPED AT A HYUNDAI DEALER THE NEXT DAY AND WAS INFORMED THAT THE MIRROR HAS A PHOTOCELL THAT TELLS THE MIRROR WHETHER IT IS DAY OR NIGHT, AND THE MIRROR AUTOMATICALLY DIMS. I COVERED THE SENSOR AND THEY WERE CORRECT, BUT THE AMOUNT OF DIMMING IS FAR FROM ADEQUATE--SUCH THAT WHEN I DROVE THE CAR AT NIGHT, I DID NOT REALIZE THERE WAS ANY DIMMING AT ALL. I HAD TO RE-AIM THE MIRROR SO I COULD NOT SEE THE HEADLIGHTS OF THE CAR BEHIND ME. SUCH RE-AIMING OF THE MIRROR CANCELS MOST OF THE SAFETY BENEFITS OF HAVING A REAR-VIEW MIRROR. *TR
THERE IS A PLASTIC GUIDE THAT ALLOWS THE REAR SEAT BELTS TO RETRACT AND EXTEND FREELY. ON A NUMBER OF OCCASIONS, UNDER NORMAL USE, THE SEAT BELT HAS BECOME LODGED UNDER THE PLASTIC GUIDE PART, PREVENTING THE SEAT BELT FROM RETRACTING PROPERLY, AND THUS CAUSING EXCESSIVE SLACK IN THE SEAT BELT. *JB
THIS VEHICLE HAD A SERIOUS SAFETY ISSUE OCCUR AROUND 5:00 AM ON JULY 10TH; AS I WAS DRIVING OUT OF MY DRIVEWAY (CAR IN DRIVE AND IN MOTION) ALL POWER FAILED. NO LIGHTS, ACCELERATION, POWER STEERING OR BRAKES, ETC. WHICH WAS A SERIOUS HAZARD ESPECIALLY GIVEN THE DARKNESS AT THAT TIME OF DAY. THIS SAFETY ISSUE FOLLOWED MULTIPLE OCCASIONS WHERE ALL THE POWER FAILED WHEN TRYING TO ENTER THE VEHICLE USING THE PROVIDED KEY FOBS. THESE SITUATIONS COULD ALSO HAVE BEEN DANGEROUS AS ON ONE OCCASION THIS HAPPENED WHILE MY CAR WAS IN AN URBAN PARKING GARAGE IN THE EVENING. IT TOOK APPROXIMATELY 45 MINUTES- 1 HOUR BEFORE THE POWER RESTORED AND I COULD START THE VEHICLE. I BROUGHT IT TO THE DEALERSHIP ON JULY 5TH TO REMEDY THE POWER ISSUE AND THE TECHNICIAN COULD FIND NO ISSUE - THEY SWITCHED OUT THE CAR BATTERY AS A PRECAUTION IN THE EVENT THERE WAS A HAIRLINE CRACK CAUSING THE INTERMITTENT POWER FAILURES. AS OF AUGUST 27TH, THE VEHICLE WAS STILL NOT REPAIRED FROM THE JULY 10TH INCIDENT. DEALERSHIP NOTIFIED ME IT WAS REPLACING THE ENTIRE FUSE BOX AND ENGINE WIRING HARNESS AS THE DIAGNOSED CAUSE OF THE FAILURE. *JB
I OWN A 2013 HYUNDAI VELOSTER THAT I PURCHASED IN MAY. WHILE DRIVING OVER THE TAPPAN ZEE BRIDGE, THIS MORNING, MY SUNROOF SPONTANEOUSLY EXPLODED WITHOUT WARNING. I WAS IN SHOCK, COVERED IN GLASS AND UNABLE TO PULL OVER UNTIL I REACHED THE TOLL PLAZA, THE THERE IS NO STOPPING ON THE BRIDGE. I CALLED MY DEALER AND THEY ADVISED ME THAT IT WAS A "KNOWN ISSUE" BUT THAT MY CAR HAD NOT BEEN RECALLED AND THEY WERE NOT SURE WHY. THE TOW-SERVICE THAT IS USED FOR THE THRUWAY AUTHORITY COULD NOT TAKE ME TO MY DEALER AND ONLY TO THE NEAREST ONE, WHICH IS WHITE PLAINS HYUNDAI. THEY ALSO ADVISED ME THAT IT IS A "KNOWN ISSUE" AND HAS TO DO WITH THE GLASS. AGAIN, THEY CONFIRMED THAT MY VIN WAS EXCLUDED FROM THE RECALL. IT IS (OBVIOUSLY) COVERED UNDER WARRANTY. HOWEVER, I AM NOW TERRIFIED OF MY SUNROOF AS NO ONE CAN TELL ME THAT THE ISSUE IS RESOLVED AND ASSURE ME THAT IT WON'T HAPPEN AGAIN. I'VE ONLY OWNED THE CAR FOR 3 MONTHS! AT THE DEALER'S SUGGESTION, I CALLED HYUNDAI CUSTOMER SERVICE FOR ANSWERS AND RECEIVED VERY LITTLE INFORMATION. I HAVE PHOTOS AVAILABLE AND AM HAPPY TO DO AN INTERVIEW. *TR
THE DCT TRANSMISSION IN THIS MODEL HAS A SEVERE LAG WHEN ACCELERATING FROM A STOP OR HAVING TO ACCELERATE QUICKLY INTO TRAFFIC, WHEN YOU PRESS THE THROTTLE HARD THERE IS A ONE SECOND DELAY BEFORE ANYTHING HAPPENS, AND SOMETIMES IT COMPLETELY BOGS DOWN WHEN TRYING TO MERGE INTO TRAFFIC, THANKFULLY OTHER DRIVERS HAVE SLOWED WHEN IT DOES THIS. IT IS AN EXTREME SAFETY HAZARD AND NEEDS TO ME ADDRESSED IMMEDIATELY. THERE ARE MANY PEOPLE ON THE VELOSTER.ORG SITE THAT ARE REPORTING THE SAME PROBLEM AND THERE IS NOTHING THE DEALER CAN DO ABOUT IT. I'VE OWNED MANY, MANY VEHICLES IN THE PAST AND THIS IS THE FIRST ONE I'VE OWNED THAT I WORRY ABOUT MY SAFETY AS WELL AS THE OTHER MOTORISTS ON THE ROAD. *TR
TL* THE CONTACT OWNS A 2013 HYUNDAI VELOSTER. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, FUEL FUMES FILLED THE CABIN OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS BUT THEY WERE UNABLE TO DUPLICATE THE PROBLEM. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 12,000.
AS I WAS DRIVING ON THE FREEWAY, TRAVELING DOWN AN INTERCHANGE TO ANOTHER FREEWAY, I DEPRESSED THE GAS PEDAL. ONCE I COMPLETELY LET OFF THE GAS, I STARTED TO APPLY THE BRAKES. JUST AS I STARTED TO STEER INTO THE TURN, THE STEERING WHEEL LOCKED UP AND I REMOVED MY FOOT FROM THE BRAKE PEDAL. THE CAR STARTED ACCELERATING AND BRAKING ON ITS OWN, WITHOUT MY APPLICATION OF ANY PEDALS. THE WHEELS LOCKED UP WITHOUT ME APPLYING THE BRAKES. I WAS PUT INTO A FOUR WHEEL SLIDE WHERE I WAS ALMOST RAN INTO AN EMBANKMENT. THE WHEELS THEN UNLOCKED PRIOR TO THE POSSIBLE IMPACT AND THE VEHICLE STARTED ACCELERATING AND BRAKING AGAIN ON ITS OWN. DURING THIS ENTIRE TIME, MY STEERING WHEEL WAS STILL LOCKED UP. I WAS ABLE TO PUT MY CAR IN NEUTRAL AND THE CAR HEADED TO THE SIDE OF THE FREEWAY. THE STEERING WHEEL WAS STILL LOCKED UP WHEN I PUT THE VEHICLE INTO THE NEUTRAL POSITION. THE CONVULSIONS (RANDOM BRAKING AND ACCELERATING) STOPPED ONCE I PUT THE CAR INTO NEUTRAL. WITH THE CAR STILL UNABLE TO BE CONTROLLED AND TRAVELING ON THE SIDE OF THE FREEWAY, I SHUT OFF THE VEHICLE. ONCE THE VEHICLE WAS RESTARTED, THE RANDOM BRAKING AND ACCELERATING CEASED AND THE STEERING WHEEL WAS NO LONGER LOCKED UP. THIS COULD HAVE ENDED VERY BADLY, NOT ONLY FOR MYSELF, BUT FOR OTHERS WHO MAY HAVE BEEN ON THE ROAD AT THE TIME. *TR
IT STARTED AS SOME SMALL SHOCKS FROM DOOR AND STEERING WHEEL. THE VEHICLE NOW SHOCKS YOU FROM JUST ABOUT ANYWHERE YOU STAND. I DID BRING IT TO THE DEALER AND AFTER HAVING FOR OVER 3 DAYS ONLY A OIL CHANGE HAD BEEN DONE. I ASKED TO PICK UP FOR A APPT. I HAD ON SUNDAY AND ALL THREE PAGES OF WHAT WAS TO BE LOOKED AT STATED WORK NOT DONE.I TOLD SERVICE ADVISOR I NEEDED TO GET CAR FIXED BEFORE I DROVE ACROSS COUNTRY, I ASKED TO BRING IT BACK AND HE SAID I THOUGHT YOU WERE LEAVING WHICH I AM BUT VERY CONCERNED ABOUT DRIVING ANY LENGTH BECAUSE IT GETS PAINFUL IF I HAVE TO TURN ON LIGHTS. *TR
ON FRIDAY MAY 10 I TOOK MY VELOSTER TO THE DEALER AS I WAS CONSIDERING A POSSIBLE TRADE IN. THE SALES MANAGER DID A FULL CHECK OF MY CAR AND TEST DROVE IT AS WELL IN AN EFFORT TO MAKE AN ACCEPTABLE OFFER FOR TRADE. MY CAR WAS IN PERFECT CONDITION WITH NO DAMAGE WHATSOEVER. AFTER DISCUSSING ALL THE DETAILS, I DECIDED NOT TO TRADE IN MY CAR. I LEFT AND AND DROVE TO A LOCAL THEATER. WHILE DRIVING I HEARD AN UNUSUAL NOISE AS IF SOMETHING HAD FALLEN/BLOWN OFF MY CAR. IT WAS DARK AND SINCE I DIDN'T SEE ANYTHING I FIGURED IT WAS SOMETHING ON THE ROAD. WELL WHEN I GOT TO THE THEATER (ABOUT 5 MILES AWAY) AND GOT OUT OF THE CAR, MY PASSENGER ADVISED ME THAT THE STRIP ON THE PASSENGER SIDE ROOF THAT IS NORMALLY PRESENT AS A CLIP-IN MECHANISM WAS MISSING. I CAN ONLY CONCLUDE THAT IT BLEW OFF WHILE I WAS DRIVING. I FEEL FOR THE PERSON BEHIND ME WHO EITHER GOT HIT BY IT OR HAD TO DO SOME EVASIVE MANEUVERING TO AVOID IMPACT. THIS COULD BE A VERY SERIOUS ISSUE, ESPECIALLY AT HIGHER SPEEDS. I DON'T KNOW IF ANYONE WAS INJURED OR NOT, BUT HYUNDAI NEEDS TO BE AWARE OF ITS POTENTIAL SERIOUS HAZARD. -THE DEALER WANTS ME TO PAY FOR REPLACEMENT/REPAIR OF A DEFECTIVE PART EVEN THOUGH I AM STILL UNDER MY BUMPER TO BUMPER WARRANTY. I CAN ASSURE YOU THAT I WILL NOT BE PAYING TO HAVE IT REPLACED AS IT IS HYUNDAI'S RESPONSIBILITY. WITH LESS THAN 10000 MILES THERE IS NO EXCUSE FOR THIS TYPE OF ISSUE TO OCCUR. *TR
MY 2013 HYUNDAI VELOSTER ALMOST STALLED AT LEAST 3 TIMES DURING THE PAST 2 MONTHS. WHETHER I'M GOING UP A SLIGHT INCLINE (IN CALIFORNIA) OR IF ACCELERATING AFTER A STOP. I'VE RECENTLY NOTICED THAT WHEN THE AIR CONDITIONER AND RADIO IS ON IT SOMETIMES WILL SPUTTER AND DROP RPMS AND NEARLY STALLS. I'VE TAKEN IT TO THE DEALER AND EXPLAINED IT TO THEM. THE SERVICE DEPARTMENT CLAIMED THEY COULDN'T DUPLICATE THE PROBLEM. [XXX] IT'S HAPPENED TO ME SEVERAL TIMES. THERE NEEDS TO BE A RECALL DUE TO ALL OF THE ONLINE SIMILAR COMPLAINTS ABOUT VELOSTER STALLS!!!! NHTSA PLEASE LOOK INTO ALL OF THE COMPLAINTS! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
WHEN DRIVING THE STEERING DOES NOT STAY STRAIGHT. WHEN DRIVING OVER A BUMP THE STEERING IS KNOCKED OFF BY A FEW DEGREES IT DOES NOT STRAIGHTEN OUT AGAIN (FOR EG IF IT IS KNOCKED TO 5 DEG IT WON'T GO BACK TO 0, INSTEAD IT WILL SETTLE ON 1 OR 2 DEGREES). THIS MEANS A MINOR LAPSE IN CONCENTRATION COULD RESULT IN THE CAR DRIFTING INTO ANOTHER LANE. *TR
HEADLIGHTS ON LOW BEAM THE LIGHTS ONLY REACH OUT 65-75 FEET AND THEN THERE IS A SOLID DARK HORIZON LINE WITH NO LIGHT WHAT SO EVER ABOVE THIS LINE. AT HIGHWAY SPEED OF 65 MPH THIS LIGHTING DOSE NOT GIVE THE DRIVER ENOUGH TIME TO AVOID A PROBLEM. CONTACTED HYUNDAI AND THEY ARE NOT WILLING TO ADMIT TO THE PROBLEM OR DO ANYTHING ABOUT IT. AFTER RESEARCH THE SOLUTION IS TO ADD H I D LIGHTING TO THE CAR HYUNDAI SAY THAT IF IT IS INSTALLED THEY WILL NOT HORNER ANY FIX ANY REPAIR CLAIMS ON THE CAR. I DRIVE 100 MILES A DAY IN THE DARK AND THIS IS OUT AND OUT DANGEROUS. SOME THING NEEDS TO BE DONE ABOUT THIS A S A P. *TR
TL* THE CONTACT OWNS A 2013 HYUNDAI VELOSTER TURBO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE LOW BEAM HEADLIGHTS ONLY ILLUMINATED APPROXIMATELY 65-70 FEET AND THE CONTACT WAS UNABLE TO HAVE A CLEAR VIEW OF THE ROADWAY. IN ADDITION, THE CONTACT MENTIONED THAT THERE WAS A SOLID BLACK HORIZON THAT CAME FROM THE HEADLIGHTS. THE VEHICLE WAS TAKEN TO THE DEALER AND THE TECHNICIAN DIAGNOSED THAT THERE WERE NO FAILURES WITH THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 4,000. UPDATED 2/13/13 THE CONSUMER STATED THE COST TO CORRECT THE PROBLEM WAS $900 UPDATED 02/14/13
CPSC#I12C0628A. 2013 HYUNDAI VELOSTER. CONSUMER STATED THAT THIS CAR IS VERY DIFFICULT TO CONTROL WHEN HE DRIVES. *LN THE CONSUMER STATED HE HAS BEEN IN THREE ACCIDENTS DUE TO THE BAD DESIGN OF THE SUSPENSION. THE CONSUMER STATED HYUNDAI USED A TWIST BEAM REAR AXLE ON THE SUSPENSION
WHILE TRAVELING DOWN THE ROAD AT APPROXIMATELY 50 MPH THE CRANK PULLEY FELL OFF THE MOTOR. THIS PREVENTS THE ALTERNATOR, WATER PUMP AND AC COMPRESSOR FROM FUNCTIONING AS THEY ARE BELT DRIVEN. WITH THE ALTERNATOR NOT FUNCTIONING THE BATTER WILL BE DRAINED TO THE POINT OF DEAD (DEPENDING ON WHAT ACCESSORIES ARE ON) AND WITH THE WATER PUMP NOT FUNCTIONING THE CAR WILL ALMOST IMMEDIATELY OVERHEAT LEAVING THE VEHICLE STRANDED. *TR
MY 2013 HYUNDAI VELOSTER'S SUNROOF EXPLODED VIOLENTLY, WHILE PARKED UNDER THE CARPORT. IT CAUSED DAMAGED TO THE INTERIOR AND TO THE SURROUNDING VEHICLES. ACCORDING TO REVIEWS THIS ISSUE IS UNDER INVESTIGATION FOR THE 2012 MODELS, YET MINE IS A 2013. OBVIOUSLY, THE PROBLEM HAS BEEN CORRECTED. I WILL NOT FEEL SAFE DRIVING MY CAR ONCE THE MANUFACTURE/DEALERSHIP FIX IT. AND SADLY, I'VE ONLY HAD IT FOR A MONTH. *TR
VEHICLE IN PARK, DRIVERS SIDE WINDOW AND PASSENGER REAR DOES NOT ENGAGE TO BRING DOWN WINDOW. ALSO 2ND INCIDENT ON 10/6/2012, PASSENGER DOOR AND WINDOW DOES NOT UNLOCK TO OPEN FROM INSIDE WHEN VEHICLE PLACED IN PARK. HAVE TAKEN INTO THE DEALER TWO TIMES TO HAVE VEHICLE INSPECTED FOR FAULT. TECHNICIANS HAVE NOT BEEN ABLE TO REPLICATE MIS-FUNCTION. UNSURE IF VEHICLE HAS A DEFECT. *TR
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2013 Hyundai Veloster → · Every Veloster year → · How the figures are calculated →