Page 6 of 9 · complaints 251–300 of 427

2013 Hyundai Veloster complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2013 record →

EngineFire
Filed Sep 3, 2019124,000 milesNY

TL* THE CONTACT OWNED A 2013 HYUNDAI VELOSTER. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE SUDDENLY DECELERATED AND WOULD NOT PROPERLY ACCELERATE. AFTER STOPPING AND EXITING THE VEHICLE, FLAMES AND SMOKE WERE PRESENT UNDER THE HOOD COMING FROM THE ENGINE COMPARTMENT. THE FIRE DEPARTMENT WAS CALLED TO THE SCENE AND EXTINGUISHED THE FLAMES. THERE WERE NO POLICE OR FIRE REPORTS FILED. THE VEHICLE WAS DESTROYED AND TOWED FROM THE SCENE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED. THE CONTACT RESEARCHED THE FAILURE AND FOUND THAT IT WAS COMMON AMONG OTHER VELOSTERS OF THE SAME YEAR. THE FAILURE MILEAGE WAS APPROXIMATELY 124,000.

Electrical System
Filed Aug 30, 201963,000 milesTN

THE CLIMATE CONTROL/FAN SPEED SELECTOR KNOB MELTS AND BURNS OUT, CAUSING A POTENTIAL FIRE HAZARD. VOLTAGE IS TOO HIGH FOR THE MATERIAL THEY ARE USING AND THUS CAUSES IT TO MELT AND BURN OUT.

Visibility › Sun/Moon Roof Assembly
Filed Aug 27, 201979,325 milesLA

TL* THE CONTACT OWNS A 2013 HYUNDAI VELOSTER. WHILE DRIVING APPROXIMATELY 70 MPH, THE SUN ROOF EXPLODED WITHOUT WARNING. THERE WERE NO INJURIES. THE CONTACT PULLED OVER AT A REST AREA AND THEN DROVE HOME. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 79,325.

Structure › Body
Filed Aug 26, 201941,234 milesLA

THE DRIVERS SIDE WINDOW DOES NOT COME BACK UP THE MOTOR ENGAGES AND WINDOW STUCK IN OPEN ALSO OCCURED ON THE PASSENGER REAR WINDOW

Structure › Body
Filed Aug 22, 2019LA

AC KNOB STOPPED ENGAGING AND ONLY FAN ONLY RUNS ON ONE SETTING ALSO THE REAR HATCH BUTTON STOPPED WORKING

Electrical System
Filed Aug 20, 201975,584 milesNJ

THE AC FAN CONTROL SWITCH ON THE DASH MELTS ON THE BACK OF IT AND CAUSES THE SWITCH TO ONLY WORK ON SPEED 1 AND IN SOME CASES NOT AT ALL. NOW IVE RESEARCHED THIS MULTIPLE TIMES AND MANY MANY PEOPLE HAVE HAD THE SAME ISSUE THAT IM HAVING AND SOME HAVE EVEN HAD THEIR WHILE CAR CATCH FIRE. SO TO BETTER EXPLAIN IM ADDING A YOUTUBE LINK THAT EXPLAINS WHAT HAS HAPPENED. HTTPS://WWW.YOUTUBE.COM/WATCH?V=1CKRHIB7XNU&FEATURE=SHARE

EngineFire
Filed Aug 19, 201984,000 milesCA

MY DTR'S 2013 HYUNDAI VELOSTER WENT UP IN FLAMES QUICKLY AFTER STARTING TO SMOKE FROM FRONT OF ENGINE ON 4-14-19. DRIVING CONDITIONS WERE IDEAL AND SHE WAS DRIVING AROUND 65 M/H OR HWY 17, GETTING CLOSE TO 280. WE HAD JUST BOUGHT THE CAR FROM HYUNDAI DEALER IN FREMONT A FEW MONTHS PRIOR.

Power Train
Filed Aug 18, 201980,000 milesVA

6 SPEED MANUAL TRANSMISSION CLUTCH PEDAL DROPS TO THE FLOOR BY ITSELF AND DOES NOT DISENGAGE THE TRANSMISSION. CANNOT SHIFT INTO OR OUT OF ANY GEAR. HAPPENS AT RANDOM TIMES EITHER DRIVING OR PARKED ENGINE RUNNING OR NOT. IF I RAISE THE PEDAL BY HAND IT REMAINS UP AND THE CLUTCH AND THE VEHICLE OPERATES NORMALLY UNTIL THE NEXT TIME IT HAPPENS. VERY DANGEROUS IN TRAFFIC BECAUSE I CANNOT MANEUVER SAFELY CAUSING OTHER CARS TO TAKE EVASIVE ACTIONS TO AVOID ME UNTIL I CAN SAFELY REACH DOWN UNDER THE DASH TO LIFT THE PEDAL AND REGAIN CONTROL. REPORTED TO DEALER THREE TIMES BUT THEY REFUSE TO ADDRESS THE ISSUE BECAUSE THEY CAN'T MAKE IT HAPPEN AT WILL.

Air Bags
Filed Aug 16, 201965,000 milesNJ

THE AIR BAG MODULE (CODEB1346) IS NON FUNCTIONING IN 2013 HYUNDAI VELOSTER. MANUFACTURER NOR EXTENDED WARRANTY WILL NOT COVER AS THEY DEEM AIRBAG MODULE PART OF THE SEAT BELT CLAUSE. I WAS INFORMED THIS CAN CAUSE AIRBAGS TO NOT DEPLOY IN EVENT OF AN ACCIDENT. HYUNDAI IS NON RESPONSIVE TO INQUIRIES ABOUT REPLACEMENT. THIS IS A MAJOR SAFETY ISSUE AND, UPON INQUIRY TO OTHER VELOSTER OWNERS, THIS OCCURS VERY FREQUENTLY IN HYUNDAI VELOSTERS.

Engine
Filed Aug 15, 201954,000 milesWA

WHILE GOING AT SLOW ROAD SPEEDS,ON A CITY STREET, IT THREW A ROD WITH NO WARNING. THERE IS ONLY 54,000 MILES ON THE CAR, WE HADN'T EVEN HAD A CHANCE TO TAKE IT IN FOR THE RECALL SOFTWARE CORRECTION, SINCE THEY JUST RECENTLY NOTIFIED US OF THAT. WE HAD NO WARNING SIGNS, AND THE OIL HAS BEEN CHANGED REGULARLY, THE LAST TIME BEING JUST A FEW WEEKS, BEFORE THIS INCIDENT. GIVEN THE NUMBER OF COMPLAINTS I HAVE FOUND, SOME INVOLVING VEHICLES WITH AS LOW AS 4,000 MILES ON THEM, AND THE LACK OF SUPPORT FROM HYUNDAI, I DO NOT THINK THEY ARE FULLY LOOKING INTO THE DANGERS OF THIS ISSUE, AND THAT THEY ARE NOT TAKING IT SERIOUSLY. IF WE HAD BEEN GOING FASTER, WHEN IT HAPPENED, IT WOULD HAVE CAUSED A VERY SERIOUS ACCIDENT, SINCE THE CAR JUST SHUT DOWN WITH NO WARNING, AND ALL WE HEARD WAS SOME SUDDEN NOISE. THE CAR IS CURRENTLY WITH HYUNDAI OF RENTON/CARPROS. SO FAR, THEY HAVE REFUSED TO ACCEPT THESE OCCURRENCES AS BEING RELATED TO THE RECALL ISSUE FROM HIGH PRESSURE WEAKENING THE RODS, AND HAVE REFUSED TO HELP PEOPLE WITH WARRANTY REPLACEMENTS. WE CAN PROVIDE MORE INFORMATION, AND OIL CHANGE DOCUMENTATION, AND ETC., UPON REQUEST.

Engine
Filed Aug 14, 201986,000 milesGA

DURING A NORMAL DRIVE FROM WORK, THE CAR HESITATED TO ACCELERATE FROM SITTING AT THE RED STREET LIGHT AND WHITE SMOKE BEGAN TO COME OUT OF THE EXHAUST PIPE. THERE WAS NO SIGN OF CAR TROUBLE,NO ENGINE LIGHT INDICATOR NOR ANY KIND OF ACKNOWLEDGMENT THAT THERE WAS A PROBLEM WITH THE CAR. I IMMEDIATELY COAST TO THE NEAREST PARKING LOT WHICH WAS A HOLIDAY EXPRESS HOTEL. I THEN CALLED USAA AND REQUESTED TOW SERVICE TO HAVE TOWED TO SOUTH TOWNE HYUNDAI OF RIVERDALE, GA. ON MONDAY AUGUST 12, 2019. I EXPLAINED TO THE SERVICE REPRESENTATIVE OF MY ISSUE. HE CALLED TUESDAY MORNING AND ASKED AGAIN WHAT EXACTLY WAS THE ISSUE IN WHICH I EXPLAINED AGAIN. HE NEVER HEARD FROM THE SERVICE REPRESENTATIVE AGAIN. I CALLED TUESDAY LATER THAT EVENING, LEFT A MESSAGE AND NO CALL BACK. ON WEDNESDAY, I CALLED LEFT A MESSAGE WITH THE SERVICE MANAGER TO GIVE ME A CALL AND NO ONE CALLED. I WENT UP TO SOUTH TOWNE DEALERSHIP IN WHICH I WAITED AND UNTIL I ASKED A LADY WHO SAT IN AN OFFICE NEXT TO THE PARTS DEPARTMENT FOR HELP. SHE WENT TO THE AUTOMOTIVE GARAGE CAME BACK AND SAID THEY TOOK THE OIL PAN OFF SAW SHAVINGS AND NOTED IT WAS A BAD ENGINE AND THE COST WAS $2500.00 FOR THE ENGINE PLUS LABOR WHICH WOULD BE AROUND $5000 TO $6000 DOLLARS. I WAS SHOCKED BECAUSE I JUST PURCHASED THE VEHICLE LESS THAN A MONTH AGO AND HAD NOT DRIVING THE CAR 1000 MILES. I ASK IF ADDITIONAL TEST WERE PERFORMED SHE SAID NO BECAUSE THE TOOK THE OIL PAN OFF FIRST. THERE WERE NO DIAGNOSTIC READING, NO OIL CHECK, NO THROTTLE CABLE

Electrical System
Filed Aug 14, 2019116,618 milesIN

TL* THE CONTACT OWNS A 2013 HYUNDAI VELOSTER. THE CONTACT STATED THAT THE CLIMATE CONTROL FAN SWITCH MELTED, WHICH AFFECTED THE FAN SPEED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED DUELL'S EVANSVILLE HYUNDAI (LOCATED AT 4400 E DIVISION ST, EVANSVILLE, IN 47715, (812) 473-4400) WHERE IT WAS DIAGNOSED THAT THE CONTROL FAN SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 116,618.

Unknown or Other
Filed Aug 9, 201975,000 milesGA

CONTOL ASSY-HEAT, PART NUMBER 97250-2V010-BLH HEATS UP AND MELTS ALL SWITCHES AND WIRING AND CAUSES A FIRE HAZARD

Electrical SystemFire
Filed Aug 9, 201989,705 milesTX

TAKARA RECALL. AC SWITCH AND WIRES ARE BURNT, POSSIBLE ELECTRICAL FIRE.

Electrical System
Filed Aug 2, 201991,000 milesOK

THE AC/HEATER BLOWER SWITCH WAS REPLACED 2 YEARS AGO AND AS OF TODAY I REMOVED THE SWITCH FOR NOT WORKING AGAIN AND FOUND THE SWITCH AND BOX HAD MELTED AND CAUGHT FIRE. THIS IS A MAJOR FIRE HAZARD THAT HAS OCCURRED TO MULTIPLE PEOPLE.

Engine
Filed Jul 24, 2019109,111 milesIN

TL* THE CONTACT OWNS A 2013 HYUNDAI VELOSTER. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE STALLED WITHOUT WARNING AND WOULD NOT RESTART. THE VEHICLE WAS TOWED TO WEBB HYUNDAI MERRILLVILLE (1000 81ST AVE, MERRILLVILLE, IN 46410, (219) 736-2277) WHERE IT WAS DIAGNOSED THAT THE TURBO WAS DAMAGED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 109,111.

Air Bags
Filed Jul 11, 201942,000 milesMS

TL* THE CONTACT OWNS A 2013 HYUNDAI VELOSTER. THE CONTACT STATED THAT THE AIR BAG INDICATOR ILLUMINATED AND REMAINED LIT. THE CONTACT TOOK THE VEHICLE TO JOHN O'NEIL JOHNSON HYUNDAI (2001 HIGHWAY 39 NORTH, MERIDIAN, MS 39301, (601) 621-5100) AND WAS INFORMED THAT A NEW AIR BAG WAS NEEDED AT THE COST OF $530. THE REPLACEMENT AIR BAG DID NOT WORK AND THE DEALER HAD TO ORDER ANOTHER ONE. THE NEW AIR BAG MALFUNCTIONED AGAIN SO THE DEALER ORDERED A SPRING FOR THE REPAIRS. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 42,000.

Electrical System
Filed Jul 7, 2019100,000 milesNJ

I AM ON MY THIRD CONTROL HEATER ASSEMBLY (PART NUMBER: 972502V010BLH) - AFTER SEVERAL MONTHS THE FAN SPEED CONTROL BREAKS. IT TOTALLY FALLS APART INTERNALLY AND NOW I SEE WHY - APPEARS TO BE A HEAT ISSUE. I DO NOT FEEL SAFE IN THIS VEHICLE AS I COULD SEE AN ELECTRICAL FIRE STARTING, I HAVE ATTACHED A PHOTO OF THE CONNECTOR.

Unknown or Other
Filed Jul 5, 201972,800 milesLA

AIR CONDITIONER MOTOR MELTED INSIDE CONTROL KNOB. RESULT NO AIR CONDITIONED CAR.

Steering
Filed Jul 4, 201990,000 milesAL

WHILE DRIVING, MY STEERING WHEEL WILL BEGIN TO SHAKE. THIS HAS BEEN OCCURRING FREQUENTLY, DURING MOMENTS WHILE I'VE DRIVEN STRAIGHT AND HAVE TURNED. REGARDLESS OF THE POSITION OF MY WHEEL, IT HAS INCREASINGLY BEGAN TO SHAKE, AS IF THE WHEEL IS OUT OF PLACE. THE WHEEL HAS BECOME LOOSE. I VISITED A HYUNDAI DEALERSHIP, AND THEY IDENTIFIED THE ISSUE, RELATING IT TO A SMALL, PLASTIC PART IN THE WHEEL. THE DEALERSHIP TOLD ME THAT HYUNDAI ISSUED RECALLS FOR THIS EXACT PART IN OTHER HYUNDAI VEHICLES, JUST NOT THE VELOSTER. IT IS THE SAME PART IN OTHER HYUNDAI VEHICLES, ONE THAT HAS BEEN RECALLED IN THOSE MAKES AND MODELS, BUT HYUNDAI HAS YET TO ISSUE A RECALL FOR THIS EXACT PART IN THE VELOSTER MODELS. THIS ISSUE HAS MADE IT INCREASINGLY DANGEROUS TO DRIVE, AS THE DEALERSHIP VERBALLY TOLD ME THAT EVENTUALLY, THE STEERING WILL MAY DISCONNECT FROM THE VEHICLE.

Engine
Filed Jul 2, 201989,712 milesPA

I WAS DRIVING MY 2013 HYUNDAI VELOSTER TURBO ON A SMALL ROAD, AS I PULLED AWAY FROM A STOP SIGN I HEARD LOUD METALLIC GRINDING AND SCRAPING SOUNDS, THE VEHICLE LOST POWER AND I IMMEDIATELY PULLED TO THE SIDE OF THE ROAD AND TURNED THE VEHICLE OFF. CHECKED UNDER THE VEHICLE AND FOUND OIL SPRAYING FROM THE ENGINE BLOCK. VEHICLE WAS FOUND TO HAVE A BLOWN ROD AND A HOLD IN THE ENGINE BLOCK AND WAS TOWED TO SUSSMAN HYUNDAI OF WILLOW GROVE PA WHERE I WAS INFORMED OF RECALL 19V-204 #182. I WAS TOLD BY THE SERVICE DEPARTMENT THAT THE VEHICLE NEEDED A NEW ENGINE DUE TO THE BLOWN ROD THAT LEFT A HOLE IN THE ENGINE BLOCK AND IT WAS LIKELY THAT IT WOULD BE COVERED UNDER THE RECALL. THE VEHICLE STAYED AT THE DEALERSHIP FOR OVER A WEEK WHILE PICTURES WERE TAKEN AND SENT TO HYUNDAI CORP, HYUNDAI DECLINED TO ASSIST WITH THE ISSUE SAYING THE VEHICLE WAS OUT OF WARRANTY. I CONTACTED HYUNDAI MOTOR AMERICA FOR FURTHER ASSISTANCE, I WAS TOLD TO LEAVE THE VEHICLE AT THE DEALERSHIP AND WAS GIVEN CASE #15862961 HYUNDAI MOTOR AMERICA HAS BEEN VERY UNRESPONSIVE. IT'S BEEN OVER 3 WEEKS WITHOUT ANY OFFICIAL NOTICE. I WAS LUCKY THAT THIS ISSUE DIDN'T HAPPEN AT HIGHER SPEEDS, I EASILY COULD'VE BEEN HURT OR KILLED DUE TO THE ENGINE MALFUNCTION. VEHICLE HAD 89K MILES WHEN THE ISSUE OCCURRED.

EngineFire
Filed Jul 1, 2019120,000 milesOH

CAR ISSUES WITH ENGINE FAILED MULTIPLE TIMES PRIOR TO COMPLETE STALL @ 120K MILES - WHERE ENGINE SMOKED AND SPARKED AT THE END OF STALL

Engine
Filed Jun 29, 2019137,000 milesNV

THE OXYGEN SENSOR FAILED TO OPEN, CAUSING CATALYTIC CONVERTER TO CLOG RUINING EXHAUST MANIFOLD. REPAIR WAS MADE THEN LITTLE MORE THAN MONTH LATER ENGINE FAILED AGAIN THIS TIME WITH CYLINDER 3 FULL OF OIL AND RESULT IS RUINED ENGINE WITH NO SIGN TO WHERE THE FAIL CAME BESIDES SOFTWARE OR MANUFACTURER INTERNAL ENGINE ISSUE

Engine
Filed Jun 25, 201994,240 milesUT

TO WHOM IT MAY CONCERN, MY 2013 HYUNDAI VELOSTER STARTED HAVING ISSUES ON 5/14/19 SO I SCHEDULED A SERVICE APPOINTMENT FOR 5/16 AT MURDOCK HYUNDAI. DURING MY SERVICE VISIT I WAS NOTIFIED BY THE SERVICE DEPARTMENT THAT THERE WAS A RECALL (#182) ON MY CAR BUT THEY CURRENTLY DID NOT HAVE A FIX FROM HYUNDAI AT THAT TIME. MY CAR WAS PARKED FROM 5/16/19 TO 6/3/19 WHEN I WAS FINALLY ABLE TO TAKE IT BACK TO MURDOCK HYUNDAI TO HAVE THE RECALL ISSUE FIXED. THE SERVICE DEPARTMENT UPDATED THE DEFECTIVE SOFTWARE AND MY CAR DROVE PERFECTLY. THE NEXT DAY WHILE DRIVING MY CAR HOME FROM WORK IT STARTED HAVING THE SAME ISSUES AS IT DID BEFORE THE UPDATE. I CONTACTED THE DEALERSHIP AND THE SOONEST THEY COULD GET ME BACK IN WAS 6/7/19 SO AGAIN I WAS NOT ABLE TO DRIVE MY CAR. THE SERVICE DEPARTMENT INSPECTED THE VEHICLE AND DETERMINED THAT MY FUEL INJECTOR AND SPARK PLUG/COILS WERE DAMAGED AND NEED REPLACEMENT. ON 6/11/19 I SPOKE WITH A GENTLEMAN NAMED SEAN AT THE NATIONAL CONSUMER AFFAIRS FOR HYUNDAI REGARDING THE REPAIRS NEEDED AND I WAS TOLD THAT I WOULD RECEIVE A CALL BACK AFTER HE REACHED OUT TO THE SERVICE DEPARTMENT AND I HAVE NOT HEARD ANYTHING BACK. I SENT HIM A FOLLOW UP EMAIL ON 6/18/19 AND STILL NO RESPONSE. IT HAS BEEN OVER 30 DAYS SINCE THIS ISSUE BEGAN AND IT'S STILL NOT RESOLVED. I WORK FULL TIME AND HAVE BEEN RELYING ON PUBLIC TRANSPORTATION BECAUSE I AM NOT ABLE TO DRIVE MY VEHICLE WITHOUT CAUSING FURTHER DAMAGE. I DON'T BELIEVE THAT THE RECALL UPDATE FIXED THE PROBLEM AND HAS C

Engine
Filed Jun 23, 2019160,000 milesGA

RECEIVED NHTSA RECALL #: 19V-204, HYUNDAI RECALL #: 182 6 MONTHS AFTER MY ENGINE THREW A ROD/CYLINDER LEAVING THE VEHICLE INOPERABLE. I WAS DRIVING MY CAR AND IT BEGAN SHAKING UNCONTROLLABLY WHILE DRIVING TO WORK ON THE INTERSTATE IN ATLANTA.

Service Brakes
Filed Jun 20, 201939,000 milesOH

2013 HYUNDAI VELOSTER NON TURBO 39,000 MILES CATALYTIC CONVERTER FAILURE AND ENGINE FAILURE WHILE DRIVING. WHILE DRIVING THE VEHICLE ON A RURAL ROAD, THE ENGINE SHUT DOWN AND THE CAR LOST POWER. I NOTICED SMOKE FROM THE EXHAUST WHEN THE ENGINE SHUT DOWN. I WAS ABLE TO PULL THE VEHICLE TO THE SIDE OF THE ROAD. VEHICLE WAS TOWED TO DEALER WHERE IT WAS FOUND THE CATALYTIC CONVERTER HAD FAILED. IT WAS NOTED THAT THE ENGINE HAD A LOUD TICKING SOUND THAT IT DID NOT HAVE PRIOR TO THE CATALYTIC CONVERTER FAILURE. THE ENGINE IS GOING TO BE REPLACED WITH COST SHARE FROM HYUNDAI. THIS IS NOT A UNIQUE ISSUE AND HAS BEEN RECALLED FOR THE SAME EXACT SAME ISSUE IN THE KIA SOUL WITH THE 1.6L ENGINE. THIS ISSUE SHOULD BE ADDRESSED IN FULL BY THE MANUFACTURER.

Engine
Filed Jun 20, 201991,000 milesCA

TL* THE CONTACT OWNS A 2013 HYUNDAI VELOSTER. WHILE OPERATING THE VEHICLE, THE SPEED SUDDENLY DECREASED AND THE VEHICLE FAILED TO ACCELERATE PROPERLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ENGINE WAS FAULTY DUE TO LOW PRESSURE IN ONE CYLINDER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 91,000.

Air Bags
Filed Jun 12, 2019111,000 milesTX

I HAVE HAD TO HAVE MULTIPLE ITEMS FIXED ON MY 2013 VELOSTER TURBO, I HAVE HAD THE FACTORY SPEAKERS REPLACED BECAUSE THEY HAVE BLOWN, HAD TO HAVE THE A/C CONTROL JOB REPLACED AND RECENTLY THE RED AIR BAG LIGHT HAS COME ON. MECHANICALLY IT HAS BEEN WORSE, AT 72000 MILES OR SO THE TURBO BLEW WHILE DRIVING AT NORMAL SPEED ON THE HIGHWAY. THIS WAS FORTUNATELY COVERED UNDER MY WARRANTY. I STARTED HAVING TO REPLACE SPARK PLUGS FREQUENTLY AS THEY BECAME COVERED IN OIL, THEN IN FEBRUARY MY ENGINE GAVE OUT. I TOOK IT TO THE DEALERSHIP AND THEY DID A COMPRESSION TEST AND TOLD ME I NEEDED A NEW ENGINE. I WAS OUT OF WARRANTY BY 5000 MILES SO I HAD TO BUY A USED ENGINE AND HAVE IT REPLACED, THREE MONTHS LATER I GOT A RECALL LETTER IN THE MAIL SAYING THE ENGINE MANAGEMENT SYSTEM WAS RECALLED.

EngineFire
Filed Jun 11, 201975,586 milesCA

TL* THE CONTACT OWNS A 2013 HYUNDAI VELOSTER. THE CONTACT STATED THAT WHILE DRIVING AT 25 MPH, THE SPEED DECREASED AND SMOKE WAS EMERGING FROM THE TAIL PIPE, ENGINE AND THE VEHICLE STALLED. THERE WAS AN ABNORMAL HUMMING NOISE EMERGING FROM THE VEHICLE. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE 75,586.

Engine
Filed Jun 10, 2019121,000 milesNC

TL* THE CONTACT OWNS A 2013 HYUNDAI VELOSTER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V204000 (ELECTRICAL SYSTEM, ENGINE). WHILE DRIVING 70 MPH, THE CONTACT HEARD AN ABNORMAL POPPING AND CLUNKING NOISE AND THE VEHICLE STALLED. SMOKE EMERGED FROM THE VEHICLE AND OIL WAS IN THE ENGINE COMPARTMENT. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT CALLED LEE HYUNDAI OF GOLDSBORO (304 N OAK FOREST RD, GOLDSBORO, NC 27534, (866) 789-1488), BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 15836168, BUT NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 121,000.

Engine
Filed Jun 8, 2019102,259 milesCA

THE 2013 HYUNDAI VELOSTER I PURCHASED HAS HAD AN ISSUE WHERE THE CAR EMITS A SULFUR LIKE SMELL WHEN ACCELERATING. THE SAFETY RISK IS A FAULTY ENGINE, AND POSSIBLE EXPOSURE TO DANGEROUS EMISSIONS. UPON SEEING THE CHECK ENGINE LIGHT APPEAR, I TOOK IT TO THE HYUNDAI DEALER FOR A DIAGNOSTIC. HYUNDAI INFORMED ME THAT THE CODES READ P0420 AND P0463. THEY RECOMMENDED REPLACING AND CATALYTIC CONVERTER AND FUEL SENSOR BUT DID NOT ASSESS WHY THE ISSUES HAVE OCCURRED. THEY REFUSED TO COVER UNDER WARRANTY, EVEN THOUGH I HAD PURCHASED AN EXTENDED WARRANTY WITH THE VEHICLE. THE CHECK ENGINE LIGHT THEN TURNED OFF SOON AFTER THE DIAGNOSTIC AND RAN OK OTHER THAN THE SMELL. THE CAR HAS BEEN REGULARLY MAINTAINED AT JIFFY LUBE FOR EACH NEEDED OIL CHANGES AND SERVICE. JIFFY LUBE EXPLAINED TO ME THAT THE VEHICLE HAS BEEN LOW ON OIL NUMEROUS TIMES SINCE THE ISSUE STARTED, DESPITE THE OIL LIGHT NOT ILLUMINATED ON THE VEHICLE. UPON FURTHER INSPECTION AT A DIFFERENT HYUNDAI DEALER WHEN THE CHECK ENGINE LIGHT TURNED BACK ON, IT WAS EXPLAINED TO ME THAT THE VEHICLES 3RD CYLINDER IS NOT FUNCTIONING CORRECTLY AND THAT I WOULD HAVE TO REPLACE THE ENGINE. HYUNDAI REFUSED TO COVER THE ISSUE FOR THE CATALYTIC CONVERTER, FUEL SENSOR, AND ENGINE. I SUSPECT THE FAILURE OF CATALYTIC CONVERTER AND FUEL SENSOR TO BE RELATED TO THE ENGINE, DESPITE THE INFORMATION PRESENTED AND THE SERVICE CENTERS. I FEEL THAT HYUNDAI HAS PUT MY SAFETY IN JEOPARDY BY REFUSING TO COVER THIS ISSUE DESPITE MY PURCHASE OF A WARRANTY THAT

Engine
Filed Jun 8, 201973,678 milesTX

MY VELOSTER WAS AT 73K MILES WHEN ITS ENGINE WAS BLOWN UP. WHILE I WAS DRIVING SLOWLY ON A FAST-FOOD PARKING LOT, I HEARD A LOUD BANG, AND METAL CLANG FROM THE HOOD OF MY CAR. THE CAR LOST ITS POWER AND THERE WAS SMOKING COMING OUT FROM THE HOOD AS WELL. SO, I WENT TO POP THE HOOD UP. THERE WAS OIL SPLASHED ON THE ENGINE. I HAD TO GET THE CAR TOWED TO HYUNDAI DEALER TO SEE WHAT WAS GOING ON. I WAS TOLD IT WAS A BLOWN ENGINE ISSUE. I CAN'T BELIEVE THAT THIS HAPPENED TO ME. I HAD JUST BOUGHT THE CAR FOR 2 MONTHS FROM A DEALER. THE DEALER I BOUGHT FROM HAD THE CAR INSPECTED AND VERIFIED THAT IT WAS IN EXCELLENT HEALTH, AND EVERYTHING. I HAD NOT INSTALLED ANY AFTERMARKET PARTS OR TWEAKED ANYTHING ON THIS VEHICLE, BESIDES REPLACING A NEW SET OF TIRES. I REALLY HOPE THAT HYUNDAI WILL PROVIDE A REMEDY FOR THIS TYPE OF ISSUE SINCE IT WAS BASICALLY ITS PRODUCTION FAULT. I WOULD HAVE BEEN IN A MUCH WORSE SITUATION, HAD I BEEN DRIVING ON THE HIGHWAY OR HIGH SPEED. ALSO, I AM NOT THE ONE WITH THAT HYUNDAI HAD LEFT A BAD TASTE IN THE MOUTH WITH ITS ENGINE FAILURE.

Engine
Filed May 29, 201956,000 milesFL

TL* THE CONTACT OWNS A 2013 HYUNDAI VELOSTER. THE CONTACT STATED THAT THE ENGINE PERFORMED ROUGHLY AND THERE WAS REDUCED ENGINE POWER. IN ADDITION, THE CHECK ENGINE INDICATOR FLASHED. THE VEHICLE STALLED SEVERAL TIMES AND WAS UNABLE TO RESTART IMMEDIATELY. THE VEHICLE FINALLY RESTARTED AND WAS TAKEN TO JENKINS HYUNDAI OF LEESBURG (9145 US-441, LEESBURG, FL 34788, (352) 815-2516). THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF THE ENGINE STALLING AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN A WARRANTY CAMPAIGN. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V204000 (ELECTRICAL SYSTEM, ENGINE); ALTHOUGH, THE FAILURE WAS SIMILAR. THE DEALER PROVIDED AN EXTENSIVE DIAGNOSIS AND DETERMINED THAT THE ENTIRE ENGINE, TURBO, RADIATOR ASSEMBLY, PUMP ASSEMBLY AND OTHER UNKNOWN REPAIRS WERE NEEDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER PROVIDED A CASE NUMBER AND WAS TO FOLLOW-UP WITH THE DEALER AND CONTACT. THE APPROXIMATE FAILURE MILEAGE WAS 56,000.

Steering
Filed May 28, 2019NC

MY STEERING WHEEL SHAKES CONTINUOUSLY WHILE DRIVING AND WHEN STATIONARY THE STEERING WHEEL MAKES THE SAME NOISES WHILE SHAKING BUT THE TIRES ARE NOT TURNING WITH IT. HAS BEEN HAPPENING A LONG TIME NOW.

Engine
Filed May 28, 201927,750 milesIL

27K MILES AND THE ENGINE BLEW. ALL SERVICES AND MAINTENANCE HAVE BEEN DONE ON TIME. FULL SYNTHETIC OIL CHANGE EVERY 3K MILES. NEVER ABUSED OR BEAT ON. LEFT A STOP LIGHT, NORMAL CRUISING THEN SMOKE, GRINDING NOISES AND LOUD CLUNKING. ENGINE LEAKED OUT COOLANT AND OIL. ENGINE BLOCK IS SPLIT.

Engine
Filed May 27, 2019101,000 milesTN

DRIVING ON INTERSTATE, ALL LIGHTS FLASHED ON, ENGINE LIGHT REMAINED ON AND MY CAR STALLED AND WOULD NOT ACCELERATE. I HAD TO TAKE IT OUT OF DRIVE, PUT IT IN SPORT MODE AND THEN BACK TO DRIVE. IT WOULD SHAKE VIOLENTLY IF I WENT ABOVE 45 MILES AN HOUR, I WAS 130 MILES FROM HOME. THIS IS NOT FIRST TIME THIS HAS HAPPENED, HAVE MADE PREVIOUS COMPLAINTS

Engine
Filed May 24, 201975,000 milesIL

TL* THE CONTACT OWNS A 2013 HYUNDAI VELOSTER. WHILE DRIVING 50 MPH, THE VEHICLE LOST POWER AND SMOKE APPEARED FROM THE REAR OF THE VEHICLE. THE CONTACT HEARD AN ABNORMAL GRINDING NOISE COMING FROM THE FRONT OF THE VEHICLE AS IF PIECES OF THE ENGINE WERE FALLING OUT OF THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND A LARGE HOLE WAS FOUND IN THE ENGINE BLOCK. THE VEHICLE WAS TOWED TO WEBB HIGHLAND HYUNDAI (9236 SOUTH INDIANAPOLIS BLVD, HIGHLAND, IN 46322, (219) 923-2277) WHERE THE VEHICLE WAS AWAITING SERVICE. THE CONTACT HAD NOT RECEIVED WORD ON THE DIAGNOSIS DUE TO THE UPCOMING HOLIDAY WEEKEND. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 75,000.

Air Bags
Filed May 22, 201960,000 milesPR

AIR BAG WARNING CLUSTER LIGHT IS ALWAYS ON. THE HORN DOESN'T WORK.

Electrical System
Filed May 21, 201950,000 milesFL

WE TOOK THE CAR TO HONDAI BEFORE THIS RECALL ABOUT 3 MONTH AGO LEFT IT THERE FOR 3 DAYS THEY DID A DEEP CHECK UP ON THE ELECTRICITY SINCE THE CAR WON'T DRIVE NO RESULTS WERE FOUND AND THE CAR STILL NOT WORKING.

Engine
Filed May 20, 201968,000 milesWI

SO MY MOTOR STARTED MAKING THIS TICKING NOISE COMING FROM THE ENGINE AND I BROUGHT IT TO THE DEALERSHIP AND THEY SAID I NEED A NEW MOTOR DUE TO THE FACT I JUST BOUGHT THE NOT EVEN A MONTH FROM THE SMALL DEALERSHIP WHICH THEY DON'T OFFER WARRANTY. I THOUGH IT WOULD STILL HAVE WARRANTY CAUSE IT STILL UNDER 100K AND IT STILL UNDER 10YRS WARRANTY I THOUGHT THEY WOULD COVER IT BUT INSTEAD IT WAT TO THE PREVIOUS OWNER ONLY NOW GONNA COST ME $11000 FOR NEW MOTOR

Electrical System
Filed May 16, 201958,000 milesTX

MY CAR BEGAN MAKING A WHISTLING SOUND AND STOPPED IN TRAFFIC. NO POWER JUST STOPPED.- I WAS DRIVING ON A FEEDER ROAD AT ABOUT 35MPH.

Electrical System
Filed May 14, 201967,000 milesOR

I HAVE A HYUNDAI VELOSTER 2013. ON THE HWY HOME FROM WORK MY CAR SUDDENLY LOST POWER, I WAS ABLE TO MAKE IT TO THE SIDE OF THE ROAD WHERE IT COMPLETELY DIED. UPON INITIAL INSPECTION IT SEEMED TO BE IN PART DUE TO THE BATTERY. WE REPLACED THE BATTERY AND . SWITCHED OUT THE ALTERNATOR TO TEST IT AND TOOK IT IN TO THE DEALERSHIP WHERE THEY CHARGED US 150 TO SUGGEST FACTORY PARTS IN ORDER TO DIAGNOSE IT. I REFUSED AND PUT THE OLD ALTERNATOR BACK ON AFTER IT TESTED CLEAR AND HECKED THE FUSES. THE MULTI FUSE FOR THE ALTERNATOR HAD BLOWN SO WE REPLACED THAT (MAKING IT DRIVEABLE) AND BROUGHT IT IN TO A DIFFERENT HYUNDAI SERVICE DEPT. THEY DIDNT CHARGE ME TO TELL ME THAT IT HAD BLOWN A ROD AND I NEEDED A NEW ENGINE. HYUNDAI IS REFUSING TO DO ANYTHING HOWEVER DID CALL THE SEXIST JERKS FROM THE ORIGINALLY HYUNDAI DEALERSHIP AND USED THAT INTERACTON AS BASIS TO SAY MY CAR IS FINE...

Power Train
Filed May 11, 2019115,000 milesNC

WITHIN THE LAST MONTH MY VELOSTER HAD CATASTROPHIC FAILURE OF THE TURBOCHARGER. AFTER A $1200.00 REPAIR IT THREW 2 CONNECTING RODS THROUGH THE ENGINE BLOCK CAUSING ANOTHER CATASTROPHIC FAILURE AND AN IMPENDING $3000.00-5000.00 REPAIR BILL. THE CAR WAS IN MOTION BOTH TIMES.

Power Train
Filed Apr 30, 201990,000 milesGA

MY VELOSTER TURBO CONSUMES BETWEEN 3-4 QUARTS OF OIL BETWEEN OIL CHANGE. I HAVE THE 100,000 MILE WARRANTY ON THE POWER TRAIN BUT THEY WILL NOT LOOK AT THE ENGINE UNTIL WE PREFORM A OIL CONSUMPTION TEST WHICH REQUIRES ME TO BRING THE CAR TO THE DEALERSHIP EVERY 1000 MILES IN ORDER FOR THEM TO LOOK AT THE ENGINE. I'VE BROUGHT IT TO TWO DIFFERENT DEALERSHIPS AND KEEP GETTING DIFFERENT EXCUSES AS TO WHY THIS PROBLEM EXIST. THE SHOP MANAGER EXPLAINED THE ISSUE THIS LAST TIME, SO THEY KNOW WHAT THE PROBLEM IS, THEY JUST WILL NOT FIX IT OR LOOK AT IT, UNTIL WE PERFORM THIS "TEST". IF WE CONTINUE AT THIS PACE MY CAR WILL BE OVER 100,000 MILES AND THE WARRANTY WILL BE VOIDED. I HAVE PERFORMED ALL OF MY OIL CHANGES ON TIME. HYUNDAI WILL NOT HONOR THEIR WARRANTY ON THE POWER TRAIN.

Engine
Filed Apr 29, 20194 milesUT

I WAS DRIVING DOWN THE STREET AND THE ENGINE JUST STARTED SMOKING. I WAS ABLE TO PULL OVER AND I GOT IT TOWED TO THE MECHANIC AND THEY SAID IT WAS DUE TO TOO MUCH PRESSURE ON THE CYLINDERS THAT CAUSED THE ENGINE TO BLOW.. APPARENTLY THIS IS A RECALL NOW.. RECALL 182. I CAN NO LONGER MOVE THE CAR BECAUSE THE ENGINE IS BLOWN AS WELL AS ITS ABOUT $5000 TO FIX..

Engine
Filed Apr 28, 201971,000 milesFL

IT WAS BEING DROVE DOWN THE ROAD STALLED AND STARTED BLOWING SMOKE OUT OF THE TAIL PIPES SO BAD THAT YOU COULDN'T SEE ANYTHING BEHIND YOU.

Engine
Filed Apr 25, 201979,000 milesCA

'TAKATA RECALL' MY VELOSTER HAS BEEN STALLING SINCE I LEASED IT THERE'S ALWAYS A PROBLEM WHEN SPEEDING UP AND HAS BEEN TAKEN TO THE DEALERSHIP FOR SERVICE MORE THAN 3 TIMES FOR THE SAME PROBLEM AND HAS BEEN OUT OF SERVICE FOR MORE THAN 35 DAYS THIS HAS HAPPENED TO ME ON HIGHWAY, STATIONARY AND ON STREETS IT'S U JUST THAT I HAVE TO PAY FOR A VEHICLE LIKE THIS WHEN I SHOULD BE GETTING MY MONEYS WORTH

Engine
Filed Apr 23, 2019120,000 milesNC

ENGINE FAILURE

Air BagsCrash1 injured
Filed Apr 22, 2019110,000 milesTN

TL* THE CONTACT OWNED A 2013 HYUNDAI VELOSTER. WHILE MAKING A TURN AT 40 MPH, THE CONTACT WAS INVOLVED IN A FRONT END COLLISION. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOTALED AND TOWED FROM THE SCENE. A POLICE REPORT WAS FILED. THE CONTACT SUFFERED MINOR BRUISES THAT DID NOT REQUIRE MEDICAL ATTENTION. AN UNKNOWN DEALER AND THE MANUFACTURER WERE MADE AWARE OF THE FAILURE, BUT WERE UNABLE TO ASSIST. THE VEHICLE WAS NOT DIAGNOSED. THE FAILURE MILEAGE WAS 110,000.

Steering
Filed Apr 15, 201935,000 milesFL

THE STEERING WHEEL MAKES A LOUD CLICKING NOISE WHEN YOU TURN IT. IT DOES IT WITH THE CAR ON OR OFF. IT ALSO SHAKES A LOT MORE THAN IT SHOULD EVER SINCE IT STARTED MAKING THE NOISE.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2013 Hyundai Veloster → · Every Veloster year → · How the figures are calculated →