Page 5 of 8 · complaints 201–250 of 385

2019 Hyundai Tucson complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2019 record →

Engine
Filed Nov 20, 2022NY

I bought my Hyundai Tucson 2019 brand new, it has 38000 miles on it still under warranty in the past two months engine light came on three different times brought it back to two different dealership still have same problem, my car still in dealership parking lots waiting for three different parts from Hyundai, my car is not safe to drive and I feel there are cover up about engine problem with the Hyundai Tucson 2019, please I need help to to solve this problem thank you

Service BrakesCrash
Filed Nov 9, 2022CA

I needed to stop quickly, but not unreasonably fast. I had time to consider my passenger and that this would be a quick stop for them. I then firmly applied the brakes and it felt like something kicked in causing the car specifically not to stop or slow down as expected. I subsequently had to push harder and harder to try to get the car to stop, which it didn't in time and I t-boned another vehicle (minor) that then left the scene. My passenger, who I do not have a relationship with and had just met that night, turned to me and said "you're car didn't stop." She noticed this as well. Upon having it fixed at the auto body shop, they found that "the brake pedal is below the gas pedal and keeping brakes applied when brake pedal is released. The brake pedal assembly is bend and holding brake pads applied when driving." I spoke to the technician (owner?) who said that "if the pedal assembly is bending instead of stopping then it is possible that this caused it." He also suggested that "brake assemblies don't bend" and that he has never seen or heard of one bending in his decades of work. All I know is that I applied the brakes quickly, but not unreasonably and the car reacted in a way causing it not to stop when it should have. Whether this was a problem with the ABS or the brake pedal assembly bending, I am not sure. I do want to document that this car did not stop as it should have and feel that a mechanical problem caused this collision. Fortunately we made light contact with t

Vehicle Speed Control
Filed Nov 7, 2022OR

I was merging onto a highway at high speeds when the car stuttered. The check engine light began to flash and I lost acceleration. I could push the gas pedal to the floor and the car would not accelerate at all. The car lost it's speed and I could not go anymore than 30mph, and it would not go higher than 2rpms. It put me and my baby (who was in the backseat) in danger as we were going fast on a highway and out of nowhere the car lost speed and I could not accelerate. I could've easily been hit by another driver going the regular speed limit. I drove it to the dealership that just happened to be down the street, and the car struggled to accelerate from a complete stop, as well as in general. From a complete stop, the car would sputter and jerk when pressing on the gas pedal. The dealership diagnosed it as a faulty Knock Sensor. They said they would replace the sensor as it was still under warrenty. When I left the dealership, the check engine light was off and the car was driving fine. Fast forward to the next day, I was driving again on a highway at about 65mph, when the SAME thing happens. The car stuttered, lost all acceleration, and the check engine light was flashing. I ended up driving it home (about 10 miles away) and the whole time I could not go faster than 30mph without the car shaking. This time the car would not go higher than 1.5rpms. I checked the engine at home and a P1326 code came up, which is a code for the Knock Sensor. I called the Hyundai dealership that

Engine
Filed Nov 1, 202281,859 milesHI

The contact owns a 2019 Hyundai Tucson. The contact stated while driving approximately 45 MPH and merging onto the highway, the vehicle began to lose motive power. The contact stated that the check engine warning light started flashing. The contact stated that a loud humming noise was coming from the engine compartment. Additionally, the steering wheel began to vibrate. The contact pulled off the highway, and at the bottom of the off ramp she had to stop for a traffic light. The contact stated that when the light changed, and she depressed the accelerator pedal, the vehicle lunged forward while shifting from 1st gear into 2nd gear and then stalled. The contact stated that it took several attempts to restart the vehicle. The contact drove to her residence while the vehicle struggled but was unable to exceed 25 MPH. The contact drove the vehicle to an auto parts store and had a diagnostic test performed. The contact was advised that she had a code P1326 and other failures of the powertrain system. The contact called a dealer and was informed that the vehicle would not be diagnosed or repaired the vehicle was diagnosed by their mechanic. The vehicle was diagnosed a second time and the mechanic retrieved DTC: P1326. The vehicle had not been repaired. The contact researched online and related the failure to NHTSA Campaign Number: 21V727000 (Engine) however, the VIN was not included. The manufacturer had not been informed of the failure. The failure mileage was 81,859.

Engine
Filed Oct 26, 2022PA

While driving, I came to a stop sign and the car completely shut off. The car restarted and then I stopped at a stop sign and the car completely shut off. I had the car towed and they told me that it had catastrophic engine failure. I haven’t even owned this car for 1 year yet. How could the engine fail. Upon further investigation, it appears that this is a known issue with Hyundai Tucson’s of the same year.

Service Brakes, AirCrash1 injured
Filed Oct 17, 20228,400 milesFL

The contact leased a 2019 Hyundai Tucson. The contact stated that while driving approximately 10 mph and making a turn, the brake pedal was depressed but failed to respond and she crashed into an unknown vehicle. The brake warning light was illuminated. There was smoke detected in the vehicle. The air bag deployed. The contact sustained injuries to the arm and medical attention was provided. The passenger occupant did not sustain any injuries. There were no reported fires. A police report was filed. The vehicle was towed to an independent lot. The contact called the local dealer but the vehicle was not diagnosed or repaired. The manufacturer was notified but no additional assistance was provided. The failure mileage was 8,600.

Engine
Filed Oct 13, 202223,000 milesAL

The contact owns a 2019 Hyundai Tucson. The contact stated while in her daughter's possession, the engine had failed to start after multiple attempts. Several warning lights illuminated the instrument panel during the failure. The vehicle was jumpstarted and the horn began to blare once the engine restarted. The vehicle was taken to a dealer where they were unable to determine the failure. The contact also stated that the vehicle would rattle while both idle and upon activation of the AC. The manufacturer was notified of the failure and the contact was given to a case manager; she was later instructed by the case manager to take the vehicle back to the dealer for assistance. The vehicle had yet to be repaired. The failure mileage was approximately 23,000.

Electrical System
Filed Sep 26, 2022TX

While on the road, the 2019 Hyundai Tucson Value dashboard warning lights lit up and stated to check the Lane Keeping Assist and the Forward Collision Assist. The engine light, anti-skid light and power steering light came on as well as the car began to decelerate while in the middle of traffic. I pulled over and turned the car off. When trying to turn back on, the car would not start again until I began pumping the gas with my foot for a few seconds then it started; however, now the engine light was on although it drove normally after that. This has happened to me a few times now, but is very scary because it gives no warning and when I take it to the dealership they can never find anything wrong with it.

Structure › Body
Filed Sep 19, 2022WI

This car was stolen because the manufacturer neglected to install an immobilizer in the engine. The car was locked and parked in a secure location, and someone broke the window, opened the steering column and was able to start the car with simply a USB. This incident could have entirely been avoided if it weren’t for the negligence of Hyundai manufacturers for not installing a key component of this vehicle. The engine immobilizer. The car has since been in the shop for 50 days attempting to repair the damage done by the thieves. Charging me tons of money in deductibles, transportation fees, rental coverage. Again, all of this could have been avoided if Hyundai was a responsible dealer.

Engine
Filed Sep 18, 2022PA

In this 2019 Hyundai Tucson with about 31,000 miles, engine stalling occurred the second time during driving with two passengers on I-76 at approximately 73 mph in the cruise mode on September 11, 2022; the speed kept dropping and gas pedal did not respond at all; fortunately, the driver could manage to pull over the car to an emergency zone; from the lesson in the first engine stalling incident on I-376 on in October 2021, turning the ignition key to the OFF position then to the "ON" appeared to make the engine work again, like nothing occurred; there was no engine warning light, or OBDII warnings.

Engine
Filed Sep 14, 202233,243 milesFL

The contact owns a 2019 Hyundai Tucson. The contact stated while driving 35-45 MPH, the vehicle started jerking. The accelerator pedal was depressed but the vehicle failed to respond and stalled. The contact smelled a burning odor coming from the A/C vents. The contact was unable to veer to the side of the road. The contact turned off and restarted the vehicle several times; however, the failure persisted. The check engine warning light was illuminated. The vehicle was towed to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 33,243.

Unknown or Other
Filed Aug 26, 2022FL

The car started shaking and stalled. I restarted and it stalled another 2 times. I call Hyundai in Miami on 2001 NE 2nd ave 33137 and I dropped off. They refuse to fix it saying the computer did not register any fault code. I am not comfotable driving a defective vehicle.

Unknown or Other
Filed Aug 26, 20223,000 milesFL

The contact owns a 2019 Hyundai Tucson. The contact stated while her daughter was driving 10 MPH and making a turn, the vehicle started shaking and stalled several times. The vehicle was taken to the dealer to be diagnosed; however, the mechanic was unable to determine the cause of the failure. The manufacturer was not contacted. The failure mileage was 3,000.

Engine
Filed Aug 25, 202223,668 milesNY

The contact owns a 2019 Hyundai Tucson. The contact stated while her daughter was driving 10 MPH, the vehicle stalled. The contact stated that the check engine and low oil warning lights illuminated. The driver was able to restart the vehicle to park properly. The contact towed the vehicle to the local dealer, where it was diagnosed with needing the engine to be replaced. The vehicle was not repaired. The VIN was associated with NHTSA Campaign Number: 20V543000 (Service Brakes, Hydraulic). The manufacturer had been informed of the failure. The failure mileage was 23,668.

Unknown or OtherCrash
Filed Aug 24, 202222,000 milesMA

The contact leased a 2019 Hyundai Tucson. The contact stated on four separate occasions while driving and without warning, the vehicle jerked and lunged forward. The contact then stated that the second time while idled in line behind another vehicle, the vehicle jerked and then lunged forward. As a result, the vehicle rear-ended another vehicle. The air bags did not deploy. No injuries were sustained. No medical attention was required. A police report was filed. The contact then stated that the third time while stopped at a stop light, the vehicle jerked and lunged forward almost causing the vehicle to rear end another vehicle. The contact also stated that a fourth time while idle, the vehicle jerked and lunged forward without warning. The dealer was notified of the failure and informed the contact that the jerk happens. The manufacturer was notified of the failure where it confirmed that the vehicle jerked but did not offer any further assistance. The vehicle was not diagnosed. The failure mileage was approximately 22,800

Engine
Filed Jul 16, 2022TX

2019 Hyundai Tucson I purchased 13 months ago with a mere 5, 241 miles on it., (Currently 29k mi) from Bert Ogden Subaru/Mazda in Edinburg, TX. On 6/26/22 it Started Shaking violently then "rodknocking" and finally failing in middle of major, high-traffic hwy. Near causing accident. NOwarning lights, check engine lights, oil lights, etc. Car was towed to Tipton Ford Hyundai, in Brownsville, TX. As it urns out (through my own research), my vin# falls under a recall issue that was not fixed prior to purchase nor disclosed to me, re:"engine monitoring and logics warning system failure". More importantly, 2) There are several class-action lawsuits underway, one settled, in which Hyundai was found liable for faulty "class II Theta Engines" and a suit involving "GDI NU 2.OL" (same as my vehicle) leading to rod knocking sensor failure, premature worn bearings and even cars catching fire! This is a no-brainer situation in which hyundai should be replacing my engine as ordered, but instead they are claiming, vehicle "neglect" (all maint. receipts were provided)and rejecting claim(which seems to be their m.o. based on similar complaints / civil filings that are ALL OVER THE WEB) and dealer says Im responsible for paying for new engine. Not sure who is responsible: the dealer I purchased from, for selling me a defective vehicle, the Hyundai dealer it was towed to, or Hyundai itself for denying what is a VERY well known liability on their part and apparently a widespread years-long issue

Engine
Filed Jul 9, 2022CT

Engine failure due to connecting rods issue. Engine began to smoke while driving with no warning, had complete engine failure and had to have vehicle towed to dealership.

SeatsCrash2 injured
Filed Jul 2, 2022AZ

Our Hyundai Tucson was hit from behind in a multi-car collision at approximately 30 mph and front driver and passenger seats collapsed to the reclining position

EngineFire
Filed Apr 26, 202240,000 milesOR

The contact owned a 2019 Hyundai Tucson. The contact stated while driving approximately 55 MPH the vehicle started smoking and overheating. The contact was able to pull over safely. There were no warning lights on the instrument panel. Once the vehicle stopped the doors were automatically locked. The nearby drivers notified the contact of the fire under the vehicle. Once the contact exited the vehicle, the engine was destroyed by the fire. The inside of the vehicle was still functional. The state police arrived on the scene; however, a police report has not been obtained. The fire department also arrived and extinguished the fire. The vehicle was towed to a wrecking yard. The manufacturer was not notified of the failure. There were no injuries or medical reports. The approximate failure mileage was 40,000.

Engine
Filed Apr 18, 2022RI

I helped my daughter buy a used 2019 Hyundai Tuscon with 42K miles since she was going to med school and needed reliable transportation. At 62K miles the engine failed. The engine stalled in the middle of the highway and she was in the middle of the highway for some time before she could restart the engine. She was nearly rear ended. The dealer she brought the car back to said there was no oil in the engine despite the fact that she had the oil changed two months before this incident. There have been many problems with the Hyundai "Theta II" and 2 liter GDI engines that were supposedly fixed and there was a class action lawsuit on Hyundai Tuscons up to 2016 which was well publicized. This car has a 2 liter engine (which is all I know). It does not appear that Hyundai has fixed their engine problems since I believe this is the same problem as before. I am filing this complaint in my daughetrs behalf since she has to take her medical boards in one month. It is bad enough that her car has been tied up for 3 months and she has to transport her husband across town twice a day.

Engine
Filed Apr 12, 2022GA

As previously stated, was driving when csr began to smoke and stall. After almost three months of being at the dealership it was determined to be the ROD BEARING failure. Earlier models of this vehicle have been recalled due to this issue. Please look into the newer models as well.

Engine
Filed Mar 26, 2022MI

Motor blew with regular maintenance done at 77k

Engine
Filed Mar 20, 2022WA

When driving car slowed down and battery sign appeared on the dash board. The car started to gives jerks when stopped at the traffic light. When continued after the lights, it struggled to pick up. This happened two to three times in two days.

Engine
Filed Mar 7, 2022AL

Engine stalled. Drove it to gas station but engine has knocking sound. Was told that it may fall under the Theta Engines recall.

Engine
Filed Mar 4, 2022GA

Car started knocking on a Wednesday like it wanted to cut off, no engine lights came on. Got car towed to dealership on Thursday morning, still no engine light. Dealership called on Thursday said I need a new engine. Car was a 2019 Hyundai Tucson which I purchased in 2020 with 60,059miles. I was the second owner.

Engine
Filed Feb 24, 2022MA

On 2-23-2022 , I was driving approximately 30 MPH when all of a sudden there was a noise that kept getting louder which sounded like a knocking or broken fan, the vehicle RPM increased, the vehicle hesitated, did not accelerate, stalled, the check oil and engine light came on, I coasted into parking lot. When I opened the hood, there was no signs of smoke, oil leak, or smells, however, when I went to check the oil, smoke came out of where the oil dip stick goes. I attempted to have the vehicle jump started with no luck, just a clicking sound. I had the vehicle towed to be serviced.

Lane Departure › Blind Spot Detection
Filed Feb 9, 2022FL

Blind spot warning becomes disabled sporadically? Engine needs to be turned off and restarted to reconnect Blind Spot Warning. This has been an ongoing problem for the last few years. It never shows up when brought into dealer for inspection? Nor are there any computerized “messages” in the system? The below “Additional Details” only reflect yesterday’s occurrence. This problem happens on a regular basis. with no regularity?

Engine
Filed Feb 4, 2022GA

Was driving uphill, heard a clanging sound. Car engine completely shut off and started smoking, lights worked. Towed it to dealer, they said it will be 30 days before we hear about the issue, they said they will fix the original recall after tearing the engine down.

Engine
Filed Jan 5, 2022KY

While driving down a busy road at 10:00 pm on New Years Eve, my vehicle's engine completely shut off. Immediately prior to the shut off, the vehicle's dash displayed the oil and battery lights. The vehicle's automatic emergency brake and steering wheel lock were both engaged, not allowing me (or the tow truck company) to move my vehicle out of this busy road. My car remained in this location for 3 and a half hours. The hazard lights stopped working after the first hour, making it extremely difficult to see that the vehicle was stopped. After the second hour, an officer parked behind my vehicle with their lights flashing as he said it was an extremely dangerous situation and my car was sure to be hit. He was able to get a tow truck to me before Hyundai. For hours, numerous people were forced to brake quickly/swerve into other lane to avoid hitting my car. This occurred right before an intersection, putting 4 directions of drivers at risk of collision. I stood in the rain, near my car, attempting to help direct drivers away from the lane until the police officer showed up. The vehicle is now at the dealership which confirmed engine failure, pending replacement. Possibly related, this vehicle had the catalytic convertor replaced 3 months prior. It is not yet confirmed if this contributed to the engine failure.

Engine
Filed Jan 3, 2022GA

The engine in my 2019 Hyundai Tucson turned off while driving down the interstate without any lights or warnings. My 2 year old was in the back seat at the time, and this could have caused a significant risk to not only myself and son, but others on the road if we were not traveling at highway speed. The vehicle was safely pulled over to the side of the road and would not restart. I got it towed to the dealership it was purchased from and they informed me they have been having a lot of issues with engines recently and mine would need to be replaced. It has now been sitting at the dealership since Thanksgiving waiting to be serviced, which is covered under manufacture warranty. It is located at Hyundai of Brunswick in Brunswick, Ga and can be accessed if needed.

Engine
Filed Dec 23, 2021IL

Purchased the vehicle in June 2021 only had 1 previous owner. The dealership stated it was a pre-owned certified used vehicle that had just been inspected and service. Within the first month I had to take it back for multiple issues most recently the catalytic converter to be replaced and the Engine. I haven't even owned it let alone driven it long or far enough for either of these parts to need service or have failed. It's not even time for my first oil change that how low the mileage is that I've put on it. The dealership originally told me they never head about the complaints regarding the engine now they are trying to stiff me on selling me a lemon by charging me 3000 and telling me Hyundai isn't willing to cover the repairs. If this is a known issue which is seems to be a recall should now be issued.

Engine
Filed Dec 21, 202186,000 milesMD

The contact owns a 2019 Hyundai Tucson. The contact stated that while her husband was driving at an undisclosed speed, several unknown warning lights illuminated. The vehicle was taken to an independent mechanic and diagnosed with engine failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 86,000.

Engine
Filed Dec 3, 2021MA

Purchased the car in March 2021 with 41,391 miles on it. The day after I picked it up check engine light came on checked the code it was a P0420 catalyst system efficiency below threshold, contacted dealer they took the car in and replaced the catalytic converter. Now 8 months later & a little less than 15,000 miles the check engine light came on again and guess what code popped up? P0420 now I am not an auto expert but I don't think its right that a catalytic converter would need to be replaced twice in that short time frame. Time to figure out what is causing this considering I am not the only one who has reported this

Service Brakes, Hydraulic
Filed Oct 22, 2021NJ

The contact owns a 2019 Hyundai Tucson. The contact received notification of NHTSA campaign number: 20V543000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The vehicle was taken to the local dealer who stated the parts were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure. Parts distribution disconnect.

Power Train
Filed Oct 22, 2021CA

Going up a hill, "Check Blind-Spot Collision Warning System" alert, clunk sound, rpms revved high, power lost and did not shift gears. 2 occurrences. Approximately 40,000 miles.

Engine
Filed Oct 14, 202151,392 milesNY

The contact owns a 2019 Hyundai Tucson. The contact stated that while driving at 30 MPH, a light knocking sound was heard coming from the engine. There was no warning light illuminated. The contact inspected the vehicle and discovered that the oil level was low despite recently having an oil change. The contact then added 2 quarts of oil inside the engine and resumed driving 30 MPH however, the vehicle shut off without warning. The dealer was contacted, and she had the vehicle towed to the dealer. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was 51,392.

Service Brakes
Filed Oct 13, 2021NH

I have not owned this vehicle since 1/2021. I informed the dealer who took the vehicle in trade that there was an open recall. I have let Hyundai know that I no longer own the vehicle. Despite multiple communications with Hyundai, they have made no indication that they would try to find the new owner and direct recall information to that party. In the past, when this situation has occurred with other manufacturers, letting the manufacturer that I no longer owned the vehicle was sufficient and the manufacturer took over from there. I find Hyundai's process to be unsatisfactory. As I have not been able to redirect them to the new owner, I am taking the step of informing NHTSA.

Service Brakes, Hydraulic
Filed Oct 8, 2021TN

The contact owns a 2019 Hyundai Tucson. The contact received a recall notification for NHTSA Campaign Number: 20V543000 (Service Brakes, Hydraulic) however, the dealer informed the contact that the part for the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Engine
Filed Sep 20, 2021MD

2019 Tucson 74165 miles. While driving on the highway the engine began to knock, and as the traffic came to a stop the car stalled and the oil and battery light came on. Before that the lights never came on. I got it to the shoulder and checked the oil, it was dry with no leaks on the outside of the engine. Towed to my mechanic and he said total engine failure. Hyundai discontinued this motor and Jasper a leading engine manufacturer will not produce after market because they cannot warranty it for three years or hundred thousand miles. This will become a recall as this model year gets higher milage, and Hyundai knows it.

Engine
Filed Sep 16, 202141,580 milesOH

The contact owns a 2019 Hyundai Tucson. The contact stated that the vehicle was consuming oil. The contact stated while her daughter was driving approximately 40 MPH, the RPM increased from 2,000 to 3,000 RPM. There was no warning light illuminated. The vehicle was taken to the local dealer where they were unable to duplicate the failure. The vehicle was not diagnosed or repaired. The vehicle was taken back to the local dealer and diagnosed that an oil change was needed, and the PCV valve needed to be replaced. The vehicle was repaired however, the failure recurred. Additionally, while her daughter was driving the vehicle hesitated and failed to accelerate. The vehicle was taken back to the local dealer and it was determined that an oil consumption test needed to be performed. The manufacturer was notified however, no further assistance was provided. The failure mileage was approximately 41,580.

Service Brakes
Filed Jul 19, 2021MT

Sometimes the auto hold will turn orange and the button sinks in and freezes there. I cannot release it and it does not operate at all. It has happened twice since I got the one recall fixed, once before the recall. I thought the recall would fox it and the dealership thought so also but it did not solve the issue. Since the dealership has new management I have received no assistance from them. The new management has very poor customer service since the change and are still repairing the damage to my engine they said they caused, but i believe could be something to do with a lawsuit which is why they refuse to speak with me.

Service Brakes, Hydraulic
Filed Jun 23, 2021RI

The contact owns a 2019 Hyundai Tucson. The contact received notification of NHTSA campaign number: 20V543000 (Service brakes, Hydraulic) However, the part to do the recall repair was unavailable. The contact called the dealer where it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and the contact filed a case. The contact had not experienced a failure. Parts distribution disconnect.

Engine
Filed Jun 12, 2021NC

The vehicle could not pass safety and emission inspection, check engine lights on (Catalyst System Efficiency) the vehicle has only 45000 mileage, apparently has deficiency on Catalyst System)

Electrical System
Filed May 11, 2021GA

IN SEPT. 2020 I RECEIVED A RECALL NOTICE ON MY 2019 HYUNDAI TUCSON. I IMMEDIATELY CALL AND WAS PUT ON A WAITING LIST TO GET IT FIXED.. HERE IT IS 8 MONTHS LATER AND STILL DO NOT HAVE MY CAR FIXED. I KEEP DOING FOLLOW UPS ON MY CAR AND JUST GET THE RUN AROUND. I HAVE KEPT NOTES EACH TIME IVE CALLED THE DEALERSHIP(PARTS DEPT) AND THE RESPONSES THEY'VE GIVEN ME AND THE LAST ONE THEY LIED TO ME. MY DEALERSHIP IS IN CLEVELAND TN(GREY EPPERSON HYUNDAI)..1ST CALL-GOT ON WAITING LIST; 2ND CALL-WAS TOLD THEY HAD SOME PARTS IN BUT THEY HAD TO GO ON THE CARS WAITING TO BE SOLD; 3RD CALL-WAS TOLD THEIR SYSTEM HAD BEEN HACKED AND THEY COULDNT SEE WHAT THEY HAD; 4TH CALL-PARTS GUY HAD NO IDEA WHAT I WAS TALKING ABOUT AND REFERED ME TO SOMEONE NAME RANDY. HE PROCEDED TO TELL ME OH THEY HAD PLENTY OF PARTS BUT WHEN I ASKED HIM WHY NO ONE HAD CALLED ME THEN HE COULDNT SAY. HE THEN SCHEDULED ME FOR AN APPT FOR MAY5, 2021 @2:30.MY HUSBAND AND I DRIVE OVER AN HOUR FOR THE APPT ONLY TO BE TOLD BY THE TWO GIRLS IN THE PARTS DEPT THAT THEY DID NOT HAVE IN THE PARTS/KITS FOR MY VEHICLE AND THEY DIDNT KNOW WHY THE GUY(RANDY) TOLD ME THEY DID. I'M REALLY FURIOUS WITH THIS PLACE RIGHT NOW AN WILL NEVER BUY FROM THEM AGAIN. DONT KNOW WHERE ELSE TO TURN?

Service Brakes, Hydraulic
Filed May 10, 2021CA

TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO FOLSOM LAKE HYUNDAI (12530 AUTO MALL CIR, FOLSOM, CA 95630, (916) 293-4760) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Service Brakes
Filed May 3, 2021TX

A RECALL NOTICE FROM HYUNDAI WAS ISSUED LAST FALL AND WE IMMEDIATELY CONTACTED THE DEALER TO GET THE REPAIR DONE. WE WERE TOLD THEY DIDN'T HAVE THE PART AND IT WAS ON ORDER. SIX MONTHS LATER AND MULTIPLE CALLS AND MESSAGES TO TWO DIFERENT DEALERSHIPS AND OUR CAR SITS IN THE DRIVEWAY UNREPAIRED. HOW LONG IS REASONABLE TO GET A RECALL REPAIR AND AT WHAT POINT ARE WE OWED COMPENSATION FOR A VEHICLE WE SHOULD NOT BE DRIVING BECAUSE IT CAN CATCH FIRE? WHO DO WE CONTACT TO GET THIS REPAIR COMPLETED. THIS IS UNACCEPTABLE.

Service Brakes, Hydraulic
Filed Apr 30, 2021CO

TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT PHIL LONG HYUNDAI OF MOTOR CITY (LOCATED AT 170 W MOTOR WAY, COLORADO SPRINGS, CO 80905, (719) 453-0549) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

Service Brakes, Hydraulic
Filed Apr 20, 2021FL

TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO JENKINS HYUNDAI OF OCALA (1602 SW COLLEGE RD, OCALA, FL 34471, (352) 815-2533) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Service Brakes
Filed Apr 16, 2021MD

WE RECEIVED A RECALL NOTICE FROM HYUNDAI LAST FALL AND IMMEDIATELY CONTACTED THE DEALER TO GET THE REPAIR. MADE AN APPOINTMENT AND TOOK THE CAR FOR WORK TO BE TOLD THEY DIDN'T HAVE THE PART. SEVEN MONTHS LATER AND MULTIPLE CALLS AND MESSAGES AND OUR CAR SITS IN THE DRIVEWAY UNREPAIRED. HOW LONG IS REASONABLE TO GET A RECALL REPAIR AND AT WHAT POINT ARE WE OWED COMPENSATION FOR A VEHICLE WE SHOULD NOT BE DRIVING BECAUSE IT CAN CATCH FIRE? WHO DO WE CONTACT TO GET THIS REPAIR COMPLETED.

Service Brakes, Air
Filed Apr 14, 2021CT

2019 HYUNDAI TUCSON. CONSUMER WRITES IN REGARD TO ABS RECALL. *LD THE CONSUMER STATED THE PARTS TO COMPLETE THE RECALL WERE UNAVAILABLE. *JS

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2019 Hyundai Tucson → · Every Tucson year → · How the figures are calculated →