HYUNDAI TUCSON 1.6L TURBO ENGINE BURNS OIL INTERNALLY BEFORE 3,000 MILE OIL EXCHANGE. STARTED AROUND 75K MILES. THE TRUCK HESITATES AND WANTS TO STALL. I HAVE TO ADD QUART OF OIL EVERY 2K MILES BEFORE OIL EXCHANGE. THERE IS NO VISIBLE OIL LEAKS. IGNITION COIL ERROR CODE DIAGNOSTICS POINT TO MIS-FIRING OF CYLINDER 2. REPLACED SPARK PLUGS AND SWITCH KNOWN GOOD IGNITION COIL BUT SAME ERROR CODE AND ENGINE LIGHT. THIS TRUCK MAKE, YEAR AND MODEL IS WELL KNOWN AT OIL EXCHANGE SERVICE CENTERS FOR RUNNING LOW ON OIL BECAUSE IT BURNS OIL UNKNOWINGLY TO IT'S VEHICLE OWNERS.
2017 Hyundai Tucson complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2017 record →
DRIVER SIDE BRAKE LIGHT HAS GONE OUT 4 TIMES IN 3 YEARS
TL* THE CONTACT OWNS A 2017 HYUNDAI TUCSON. THE CONTACT STATED THAT WHILE DRIVING AND ATTEMPTING TO MAKE A LEFT TURN, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE STALLED AND SHUT-OFF IN THE MIDDLE OF THE TURN. THE VEHICLE COASTED ACROSS THE STREET TO AVOID ONCOMING TRAFFIC. THE VEHICLE WAS RESTARTED AND DRIVEN TO HIS DESTINATION. THE VEHICLE WAS TAKEN TO GERALD HYUNDAI (209 HANSEN BOULEVARD, NORTH AURORA, IL 60542, (877) 781-4106) WHERE THE MECHANIC TEST DROVE THE VEHICLE HOWEVER, COULD NOT DUPLICATE THE FAILURE. AN INDEPENDENT MECHANIC WAS CONTACTED AND THE CONTACT WAS INFORMED THAT THE FAILURE WAS POSSIBLY CAUSED BY THE DUAL CLUTCH SYSTEM. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 12,000.
ENGINE FAILURE AT 121K MILES. I DRIVE LONG DISTANCES FOR WORK SO THE MILES ARE SUPER EASY NOT STOP AND GO. I NOTICED A KNOCKING NOISE AT CERTAIN THROTTLE PEDAL POSITIONS, I PULLED INTO A GAS STATION AND CHECKED THE OIL AND IT WAS BARELY TOUCHING THE DIP STICK SO I BOUGHT A QUART OF OIL AND THIS PUT THE LEVEL IN THE MIDDLE OF THE ACCEPTABLE RANGE ON THE DIP STICK. I PROCEEDED TO GET SOMEWHERE CLOSER TO MY HOME. AS I WAS DRIVING ON THE INTERSTATE THE CHECK ENGINE LIGHT CAME ON AND STARTED BLINKING SO I GOT OFF ONTO THE EXIT AND AT THE TOP THE MOTOR MADE A HARD NOISE AND STOPPED AND ALL THE LIGHTS CAME ON THE DASH AND SMOKE CAME FROM UNDER THE CAR. THERE WAS OIL ON THE GROUND SO I ASSUME THE OIL PAN HAD A HOLE FROM A ROD FAILURE. I CHANGE MY OWN OIL EVERY 7500N MILES WHEN THE FACTORY SETTING TELLS ME IT'S TIME. I USE MOBIL 1 SYNTHETIC OIL AND A GOOD FILTER EVERY TIME. I HAD THE OIL CHANGED THE FIRST TIME AT HYUNDAI OF ONTARIO, CALIF AND THE SECOND TIME AT JIFFY LUBE IN REDLANDS, CA. THE PRICE FOR SYNTHETIC OIL CHANGE WAS RIDICULOUS WHEN I CAN DO IT FOR HALF MINIMUM. HYUNDAI HAS SAID SINCE I HAVE NO INVOICES FOR OIL CHANGES THEY WILL NOT COVER MOTOR FULLY? I KNOW THE COMPUTER CAN BE ACCESSED TO SEE THE DATES WHEN I RESET THE METER MILES. I KNOW SINCE DOING MY RESEARCH HYUNDAI HAS HAD THE VERY SAME PROBLEMS WITH PRIOR YEAR CARS. I BELIEVE THEY SHOULD PAY FOR THIS PROBLEM A CAR LIKE THIS SHOULD LAST WELL INTO 200 TO 300K MILES WHEN TAKEN CARE OF PROPERLY. I HAVE HAD A HONDA AND TOY
CAR HESITATES AND ALMOST STALLS AT LOW SPEED EX: PARKING LOT CAR WILL BUCK AND ACT LIKE IT WANTS TO CUT OFF. WHEN AT A STOP, LIKE A STOP SIGN, WHEN PUTTING FOOT ON THE GAS, CAR WILL GO FORWARD, AND THEN NOT CONTINUE GOING, IT WILL REV AND THEN KICK INTO GEAR, LUNGING FORWARD. VERY DANGEROUS IN MY OPINION. THIS ISSUE IS NOT INTERMITTENT, HAS ALWAYS BEEN AN ISSUE
TRANSMISSION HESITATES FROM THE START OF DRIVING IN MOTION
OUR 2017 HYUNDAI TUCSON IS GOING THROUGH A LOT OF OIL. WE ARE HAVING A CONSUMPTION TEST DONE. I CALLED THE HYUNDAI DEALER WHERE WE HAD THE OIL CHANGE AND HE SAID HE HEARD SOMETHING ABOUT HYUNDAI TUCSON'S BURNING THROUGH A LOT OF OIL. I DID SEE A LAWSUIT FOR THE 2016 MODELS AND THINK 2017 MODELS ARE HAVING SIMILAR ISSUE. OUR SEAT RECLINING ELECTRICAL BUTTON IS ALSO FAILING THE SEAT TO RECLINE PROPERLY.
TRAVELING ON AN EXIT RAMP OFF THE HIGHWAY THE ENGINE FAILED COMPLETELY. I HAD TO CASH IT DOWN AND RESTART THE VEHICLE. PROCEEDING ON THE NEXT HIGHWAY THE CAR CONTINUALLY STALLED APPROXIMATELY 10 TIMES BEFORE FINDING A SAFE PULLOVER; PUTTING MYSELF AND OTHER LIVES AT RISK. I TAKE EXCELLENT CARE OF MY VEHICLE FOLLOWING ALL MAINTENANCE GUIDELINES TO KEEP A HAPPY AND HEALTHY VEHICLE. IT'S A HUGE DISAPPOINTMENT THAT AFTER JUST A FEW WEEKS SHORT OF THREE YEARS OF OWNERSHIP I'M TOLD THE ENGINE BLEW 'FOR NO REASON - THESE THINGS JUST HAPPEN'.
VEHICLE STALLED 2/21/2020 AT A STOP LIGHT AND LEFT ME STRANDED RESULTING IN A TOW TO THE DEALERSHIP. AFTER LENGTHY PROCESS WITH HYUNDAI CORP AND DEALERSHIP, I WAS FORCED TO PURCHASE NEW ENGINE SINCE THEY CLAIM MY INCIDENT DOES NOT FALL UNDER WARRANTY DUE TO "OUTSIDE INFLUENCES" SINCE HYUNDAI DID NOT WANT TO OWN UP TO A DESIGN FLAW THAT HAS NOW RESULTED IN A RECALL OF THOUSANDS OF VEHICLES. NEW ENGINE STILL STALLS WHEN TRYING TO ACCELERATE, BUT HAS NOT LEFT ME STRANDED YET. THIS WILL BE MY LAST HYUNDAI FROM SEVERAL INTERACTIONS REGARDING THIS INCIDENT. HYUNDAI NEEDS TO OWN UP TO THESE SAFETY ISSUES IN ALL THEIR ENGINES ACROSS ALL YEARS. THE 2016 AND 2017 TUSCON'S ARE EXPERIENCING THE EXACT SAME PROBLEMS AS THE 2014, 2015, 2018, AND 2016 MODELS.
THIS VEHICLE IS EQUIPPED WITH A DUAL CLUTCH TRANSMISSION, UNBEKNOWNST TO ME WHEN I PURCHASED IT USED NOV 2019. HAD I KNOWN, AND RESEARCHED ALL THE ISSUES, I WOULD NEVER HAVE BOUGHT IT. THIS VEHICLE IS DANGEROUS DUE TO THE WAY THE TRANSMISSION STALLS WHEN FIRST STARTING AND AS YOU PUSH THE GAS A LITTLE MORE TO GET IT TO GO, IT JETS FORWARD TOO FAST. IT IS A SAFETY ISSUE THAT HYUNDAI AND NOT WILLING TO DO ANYTHING ABOUT. IT IS UNSAFE TO DRIVE THIS VEHICLE ON SNOWY ROADS, WHICH I DID THIS PAST WINTER AND FELT VERY UNSAFE DUE TO THE STALL AND THEN JET FORWARD ISSUE. I WOULD NEVER ALLOW A NEW/YOUNG DRIVER TO USE THIS VEHICLE BECAUSE OF THIS ISSUE. THERE HAVE BEEN A COUPLE TIMES I WAS ALMOST HIT BECAUSE OF THE STALL WHEN PULLING OUT INTO TRAFFIC AND ALSO A FEW TIMES WHEN I FELT I COULD LOSE CONTROL OF THE VEHICLE DUE TO THE JETTING FORWARD. MY PREVIOUS VEHICLE WAS ALSO A HYUNDAI TUCSON, MINUS THE DUAL CLUTCH, AND IT WAS THE BEST VEHICLE I'D EVER OWNED. PASSED IT DOWN TO MY BROTHER WITH 265,000 MILES ON IT AND STILL GOING STRONG. I HAD NO IDEA HYUNDAI HAD CREATED THIS DUAL CLUTCH AND NOW I AM STUCK PAYING FOR A VEHICLE THAT IS NOT SAFE TO DRIVE. THIS HAS BEEN HAPPENING EVER SINCE I PURCHASED IT USED NOV 2019 AND I HAVE CONTACTED HYUNDAI TWICE ABOUT IT. THE FIRST TIME THEY HAD ME TAKE IT IN TO RESET THE DRIVER TRAINING MODE. THE SECOND TIME THEY SAID THERE IS NOTHING WRONG WITH THE VEHICLE. I NOW KNOW WHY THE PREVIOUS OWNER TRADED IT IN WITH ONLY 14,000 MILES. :(
THE TURBO WENT OUT OF IT AND THE DEALERSHIP SAID IT NEEDED A WHOLE NEW ENGINE WE TOOK IT TO ANOTHER PLACE TO GET SECOND OPINION AND THEY SAID IT NEEDED A NEW TURBO, WE PUT THAT ON A YEAR AGO AND NOW ITS BAD AGAIN. WHEN DRIVING IT WE NOTICED IT KEPT LOOSING POWER, FIRST TIME WAS IN THE FALL OF 2019 AND JUST NOW ITS STARTED THE SAME THING LOOKING POWER AND ENGINE CODE WITH TURBO
BOUGHT THE CAR NEW IN FEBRUARY 2017. AS OTHERS HAVE NOTED, WHEN I APPLY THE GAS, THE CAR HESITATES AND THEN SURGES. VERY DANGEROUS AT INTERSECTIONS WHERE YOU HAVE TO GET UP TO SPEED AMONG OTHER CARS. BACKING UP ON A HILL IS VERY DIFFICULT - NOTHING HAPPENS UNTIL IT SUDDENLY JUMPS. HOLDING AND INCHING FORWARD ON A HILL IS SIMILARLY A CHALLENGE. THE DEALER OF COURSE SAYS THERE'S NOTHING WRONG. THE THIRD TIME I COMPLAINED THEY FINALLY SAID IT WAS A DESIGN ISSUE AND THERE'S NOTHING THAT CAN BE DONE. OTHER THAN THAT, THE CAR IS QUITE WELL DESIGNED. I REALLY LIKE EVERYTHING ELSE. BUT HYUNDAI REALLY SCREWED THIS UP AND I DON'T WANT TO DRIVE SUCH AN UNSAFE CAR. I WILL PROBABLY SELL IT AT A LOSS AND I DOUBT I'LL EVER BUY ANOTHER HYUNDAI. VERY POOR. THIS FORM REQUIRES ME TO PUT A DATE THAT THE INCIDENT HAPPENED. IT HAPPENS ALL THE TIME, SO I JUST ENTERED THE DAY I BOUGHT THE [XXX] THING. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
WHEN TRYING TO ACCELERATE FROM A STOP, ENGINE/TRANSMISSION HAS SEVERE HESITATION, NO MOVEMENT FOR ABOUT 5 SECONDS THAN HAS VERY LITTLE POWER AND RPMS REV INTO THE RED ZONE UNTIL IT FINALLY 'KICKS IN' JERKING THE VEHICLE. THIS HAS BEEN A DANGEROUS SITUATION ON MANY OCCASIONS TRYING TO MAKE LEFT TURNS OR GET ONTO THE HIGHWAY. I HAVE TAKEN THE VEHICLE TO THE DEALERSHIP SEVERAL TIMES SINCE BUYING THE VEHICLE BRAND NEW IN 2017 AND THEY TELL ME THE PROBLEM CANNOT BE REPLICATED VIA COMPUTER AND THAT IT IS NORMAL FOR THE DCT... NOTHING ABOUT THIS IS NORMAL. IT IS VERY DANGEROUS.
SEEMS LIKE WHEN THE TEMPERATURE REACHES ABOUT 90 DEGREES TRANSMISSION HAS A PROBLEM LEAVING A STOP AT A NORMAL SPEED NO MATTER H0W MUCH GAS PEDAL IS APPLIED IT TAKES 5 TO 10 SECONDS FOR THE CAR TO MOVE FOWARD AT A REGULAR SPEED ALMOST LIKE THE OLD DAYS WHEN YOU TRY TO TAKE OFF IN SECOND OR THIRD GEAR IN A STICK SHIFT. PULLING OUT INTO TRAFFIC IS VERY DANGEROUS BECAUSE YOU EXPECT TO BE IN A SAFE PLACE BY THE TIME TRAFFIC ARRIVES OR WHEN LEAVING A STOP SIGN OTHER DRIVERS EXPECT YOU TO PULL AWAY AT A RESONABLE SPEED, POSSIBLY MAKINGS FOR A REAR END ACCIDENT. THIS IS A VERY DANGEROUS SITUATION WHICH HYUNDAI SEEMS TO BE IGNORING. I WOULD BE VERY SURPRICED IF THERE HAS'NT BEEN AN ACCIDENT FROM THIS PROBLEM SOMETHING NEEDS TO BE DONE SOON. THIS HAS HAPPENED EACH SUMMER WHEN THE TEMPERATURE REACHES APPROX. 90 DEGREES. VEHICLE HAS BEEN TAKEN TO DEALERS SERVICE DEPARTMENT 2 TIMES SO FAR WITH THIS PROBLEM THEY STATE THE CANNOT DUPLICATE PROBLEM SO NOTHING CAN BE DONE. THERE SEEMS TO BE QUITE A FEW HYUNDAI OWNER WITH THIS SAME PROBLEM WITH THE SAME RESULTS AS MINE THE LAST SERVICE REPORT SHOWS IN AND OUT MILAGE OF 12 MILES, YET STATES THE UNIT WAS TEST DRIVEN AT LEAST 4 TIMES IN THE WEEK THEY HAD MY VEHICLE TO DUPLICATE THE PROBLEM, UNFORUINATLY THE TEMPERATURE DO NOT REACH 90 DEGREES IN THAT WEEK AND THEY MUST HAVE NOT DRIVEN VERY FAR WITH THE TEST DRIVE, LESS THAN 3 MILES EACH TEST DRIVE, NOT MUCH FOR TEST DRIVES .
MY VEHICLE HAS A CONSISTENT DELAY IN ACCELERATION AND THE VEHICLE STUTTERS WHENEVER I PRESS THE ACCELERATOR PEDAL FROM A STOP OR WHEN INCREASING SPEED WHILE MOVING SLOWLY. PRESSING THE ACCELERATOR ALSO RESULTS IN THE RPMS INCREASING AND DELAYED ACCELERATION OF THE VEHICLE. THE DELAYED ACCELERATION HAS RESULTED IN ME BEING DANGEROUSLY STUCK IN THE MIDDLE OF AN INTERSECTION ON MORE THAN ONE OCCASION WITH CARS HAVING TO GO AROUND ME. I HAVE BEEN TOLD BY THE DEALER THAT THIS IS A TURBO LAG HOWEVER MY ISSUE IS DESCRIBED IN THE RECALL BROCHURE FOR DUAL CLUTCH TRANSMISSIONS THAT I WAS TOLD MY VEHICLE IS NOT A PART OF. ALL INSTANCES HAVE OCCURRED ON CITY STREETS AND HAVE BEEN OCCURING SINCE I PURCHASED THE CAR NEW IN APRIL 2017.
CAR DOES NOT WANT TO TAKE OFF, ALMOST BEEN HIT. DEALERSHIP SAYS CAR IS FINE. I DO NOT FEEL SAFE IN THIS CAR.GETTING ON THE HIGHWAY IT HESITATES.
SEVERAL TIMES NOW WHEN MY CAR IS AT A COMPLETE STOP, AND I TRY TO PRESS THE GAS THE CAR WILL NOT MOVE FOR AT LEAST 2-3 SECONDS AND THEN WHEN IT DOES BEGIN TO MOVE, IT CREEPS ALONG. IT IS A DANGEROUS PROBLEM WHEN PULLING OUT INTO TRAFFIC BECAUSE I HAVE NO IDEA IF MY CAR WILL BE FAST ENOUGH TO MOVE OUT OF THE WAY. SEVERAL TIMES I HAVE HAD TO BACK UP WHEN I REALIZED MY CAR WAS NOT GOING TO MAKE THE GAP WHEN TURNING LEFT, OR I HAVE MISSED A LIGHT BECAUSE THE CAR WOULD NOT MOVE FORWARD FOR WHAT FEELS LIKE SECONDS ON END. THIS IS ONE EXTREMELY DANGEROUS PROBLEM THAT NEEDS TO BE DEALT WITH BEFORE SOMEONE GETS INTO A LIFE THREATENING ACCIDENT. ONE INCIDENT THAT OCCURRED WAS WHEN I WAS ATTEMPTING TO PULL ONTO THE HIGHWAY WHEN MY CAR WAS STATIONARY. WHEN I BEGAN TO PULL OUT, MY CAR WAS LAGGING TERRIBLY, TO THE POINT WHERE I HAD MISSED A VERY CLEAR GAP AND HAD TO BACK UP QUICKLY AND OUT OF THE WAY OF AN ONCOMING CAR THAT WAS TRAVELING AT AT LEAST 60 MPH. NOT ONLY WAS THIS DANGEROUS BECAUSE I HAD NO SPEED TO GET ONTO THE HIGHWAY, I FELT LIKE A SITTING DUCK IN THE MIDDLE OF THE HIGHWAY. AFTER I FOUND ANOTHER OPENING TO PULL OUT, MY CAR STILL DID NOT REACT QUICK AND IT WAS CRAWLING UNTIL IT HIT ABOUT 30 MPH, WHICH ON A HIGHWAY IS AN EXTREMELY DANGEROUSS SPEED TO BE TRAVELING AT.
TL* THE CONTACT OWNS A 2017 HYUNDAI TUCSON. THE CONTACT STATED THAT WHILE AT A COMPLETE STOP, THE VEHICLE INTERMITTENTLY HESITATED FOR 3 TO 4 SECONDS AFTER DEPRESSING THE ACCELERATOR TO THE FLOORBOARD, WITHOUT WARNING. THE VEHICLE WAS TAKEN TO DUTCH MILLER HYUNDAI (1202 WASHINGTON AVE, HUNTINGTON, WV 25704) ON THREE SEPARATE OCCASIONS AND EACH TIME THE CONTACT WAS INFORMED THAT THE HESITATION WAS NORMAL VEHICLE OPERATION. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000. THE VIN WAS UNAVAILABLE.
FRONTAL SIDE WAS BADLY HIT BY OTHER PASSING CAR .IN A CROSSROADM..THE VEHICULE WAS WRECKED BUT THE AIRBAGS DID NOT DEPLYED. I CONTACTED HYUNDAI USA AND THEY TOLD ME TO CONTACT HYUNDAI PR. CREATED A CASE #3830 BUT THE INVESTIGATRO CLOSED THE CASE WITHOUT NOTICE OR INSPECTING THE DAMAGED OR CLAIM
FEB 2020 DRIVING ON INTERSTATE 70 ENGINE SEIZED WITH OIL SPRAYING OUT THE BOTTOM OF THE CAR WITH NO WARNING (LIGHT) OF ISSUE FROM THE VEHICLE. VEHICLE TOWED TO DEALERSHIP. VEHICLE HAS UNDER 50,000 MILES. WARRANTY DID NOT COVER ENGINE ISSUE (APPEALED 3X'S) PAID OUT OF POCKET FOR A NEW SHORT BLOCK ENGINE. HAVE NOT DRIVEN MUCH DUE TO QUARANTINE COVID-19 & EMPLOYEE CUT BACKS AT THE DEALERSHIP. RECENTLY (TODAY) RETURNED FROM A SHORT A TRIP (APPROX 150 MILES ON PA TURNPIKE) WITH OIL SPRAYING OUT FROM THE BOTTOM OF THE VEHICLE AGAIN. LUCKILY, THE ENGINE DID NOT SEIZE THIS TIME BUT IT WOULD HAVE IF I KEPT DRIVING. REGARDLESS, IT IS VERY DANGEROUS & UNSAFE. HYUNDAI NEEDS TO DO SOMETHING ABOUT THIS ISSUE. WILL NEVER BUY ANOTHER HYUNDAI AGAIN AND WILL NEVER RECOMMEND THIS SO CALLED 'SAFE' VEHICLE TO ANYONE. *TR
VEHICLE IS HESITANT TO ACCELERATE. STUTTERS AND SHAKES. RETURNED IMMEDIATELY TO AUTO MECHANIC DEPARTMENT ON SEVERAL OCCASIONS. I WAS CONTINUOUSLY TOLD THE VEHICLE ONLY NEEDED WARMING. I SPECIFICALLY ASKED WHEN PURCHASING THIS VEHICLE IF THIS OFFERED A SMOOTH RIDE. CAR SALESMAN GUARANTEED SMOOTH AND SAFE. SO FAR IT HAS BEEN EVERYTHING BUT THAT. I AM ALSO EMBARRASSED TO GIVE ANYONE A RIDE DUE TO THE SHAKING STUTTERING. *TR
TOOK MY 2017 TUCSON TO THE DEALERSHIP MULTIPLE TIMES FOR THIS HESITATION/ SPUTTERS ISSUE AND EVERY SINGLE TIME I WAS TOLD NOTHING WAS WRONG. THEY KEEP WANTING TO CLEAN THE FUEL INJECTORS SO THEY WANT TO MAKE MORE MONEY. OBVIOUSLY THIS DID NOTHING AND THE HESITATION KEEP RECURRING. HYUNDAI NEEDS TO DO SOMETHING ABOUT THIS ISSUE SINCE IT'S HAPPENING TO ME AND OTHERS. NOT SAFE TO DRIVE AND DO NOT TRUST THIS CAR NOR THE DEALERSHIP. THIS PROBLEM STARTED RIGHT AFTER I FIRST BOUGHT THE CAR IN 2017, TOOK IT IN AND TOLD ME NOTHING WAS WRONG. I AM THE ONLY OWNER AND WE ARE STILL DEALING WITH IT. *TR
SHORTAGE IN THE ELECTRICAL SYSTEM.. NEVER HAD SO MANY BULBS BLOWN OUT ON 1 CAR - BRAKE LIGHTS AND HEAD LIGHTS. NOW THERE IS A SHORTAGE IN THE HOOD... THE FAN KEEPS GOING EVEN WHEN THE CAR IS TURNED OFF, CLICKS A COUPLE OF TIMES AND THE FAR STARTS UP AGAIN. *TR
TL* THE CONTACT OWNS A 2017 HYUNDAI TUCSON. THE CONTACT STATED THAT WHILE ATTEMPTING TO ACCELERATE AFTER A STOP, THE VEHICLE STALLED WITHOUT WARNING. DUE TO THE FAILURE, THE CONTACT HAD THE VEHICLE TOWED TO MCCARTHY OLATHE HYUNDAI (681 N RAWHIDE, OLATHE, KS 66061) WHERE THE VEHICLE WAS DIAGNOSED WITH A LOOSE DRAIN PLUG. DUE TO THE DAMAGE CAUSED BY THE LOOSE DRAIN PLUG, THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE CONTACT THEN NOTIFIED THE MANUFACTURER OF THE FAILURE. AFTER AN EXTENSIVE INVESTIGATION, THE MANUFACTURER DEEMED THE FAILURE TO HAVE BEEN CAUSED BY THE NEGLIGENCE OF THE INDEPENDENT MECHANIC WHO SERVICED THE VEHICLE FOR OIL CHANGES. THE MANUFACTURER DENIED TO HONOR THE WARRANTY. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 47,110.
TRANSMISSION ISSUES - CAR WILL NOT PULL, AT TIMES, FROM A STANDING START OR WHEN STOPPED ON AN INCLINE. ENGINE REVS PUT CAR WILL NOT MOVE OR WILL HESITATE AS IT IS SEARCHING FOR A GEAR. TOOK IT TO THE SELLING DEALER, THEY TOLD ME IT'S A CHARACTERISTIC OF THE DUAL CLUTCH TRANSMISSION AND THERE IS NO "ISSUES OR FIX". IT'S AN ONGOING ISSUE SINCE ABOUT A MONTH O=AFTER I PURCHASED THE CAR, WHICH I BOUGHT NEW IN JULY 2018. IT'S DANGEROUS!
TL* THE CONTACT OWNS A 2017 HYUNDAI TUCSON. THE CONTACT STATED WHILE DRIVING 40 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE MADE AN ABNORMAL SOUND AND STALLED. AFTER SEVERAL SECONDS THE VEHICLE STARTED AND OPERATED AS INTENDED. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO PRIORITY HYUNDAI (1499 S MILITARY HWY, CHESAPEAKE, VA 23320), TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 200.
THIS 2017 HYUNDAI IS EQUIPPED WITH A 7-SPEED, DUAL CLUTCH AUTO TRANSMISSION.. THE PROBLEM IS A SERIOUS HESITATION FROM 1ST GEAR TO 2ND GEAR. IN SOME INSTANCES THE POWERTRAIN MOMENTARILY SHUTS DOWN COMPLETELY. ALSO, THERE IS SEVERE CHATTERING WHEN MOVING FORWARD AFTER A COMPLETE STOP. I CAN'T TELL IF THE CHATTERING IS CAUSED BY THE GEARS JUMPING BACK AND FORTH BETWEEN 1ST AND 2ND OR IF THERE IS SLIPPAGE FROM ONE OF THE CLUTCH PACKS (THIS A TWIN CLUTCH PACK TRANSMISSION WITH OUT A TORQUE CONVERTER).THESE PROBLEMS BECOME PRONOUNCED AS TEMPERATURES RISE, SUCH AS HOT SUMMER DAYS. THE CONDITION OF THIS TRANSMISSION HAS BEEN REVIEWED BY MY DEALERS SERVICE DEPARTMENT AND I HAVE A COPY OF THE WORK ORDER. I NOW DRIVE MY HYUNDAI BY STARTING IN STICK SHIFT MODE, THAN SHIFTING TO AUTOMATIC AFTER 3RD GEAR. WHEN I VISITED THE DEALERS SERVICE DEPARTMENT I WAS TOLD : "CUSTOMER COMPLAINT COULDN'T BE DUPLICATED". THE HESITATION, THE CHATTERING AND OCCASIONAL SHUT DOWN OF THE POWERTRAIN IS VERY CONCERNING AND OBVIOUSLY IS A SAFETY ISSUE THAT MUST BE ADDRESSED.
REAR WINDOW SPONTANEOUSLY SHATTERED IN THE SPRING OF 2018 (EARLY MAY). CALLED DEALERSHIP WHO COULDN'T REPLACE AND SENT TO GO THROUGH INSURANCE. FALL OF 2019 (SEPTEMBER) THE SAME WINDOW SPONTANEOUSLY SHATTERED. BOTH TIMES NO PHYSICAL INJURY TO WINDOW, CAR WAS PARKED IN LOCKED LOT. THESE OCCURRED AT CHANGE OF SEASON. UPON RESEARCHING THIS ISSUE THERE ARE NUMEROUS DISCUSSIONS OF SPONTANEOUSLY SHATTERING WINDOWS FOR HYUNDAI VEHICLES. LUCKILY NO ONE WAS HURT THIS TIME. REPORTS OF THIS OCCURRING VARY FROM WHILE IN MOTION OR PARKED, ALTHOUGH BOTH OF MINE OCCURRED WHILE THE CAR WAS PARKED.
MY HYUNDAI TUCSON HAS APPROXIMATELY 67000 MILES ON IT. I HAD IT IN PRIOR TO WARRANTY EXPIRING FOR ENGINE NOISE. I WAS TOLD NOISE WAS NORMAL.ANS NO SERVICE NEEDED. I HAD THE NEXT ROUTINE OIL CHANGE AND NO ISSUES NOTED. I CHECKED MY OIL 2 DAYS AGO AND I ROUTINELY DO AND IT WAS REGISTERING NO OIL ON DIPSTICK. I HAVE NO OIL LEAKED ON DRIVEWAY OR CLIENTS DRIVES WHERE I PARK DAILY. I OUT OIL IN AND IMMEDIATELY TAKE TO DEALERSHIP. THEY CALLED LATER TO ASK.IF I HAD PURCHASED A EXTENDED WARRANTY? WHY ASK THIS? THEN SAID THEY WOULD CALL ONCE THEY KNEW THE ISSUE. THEY CALLED LATER TO LET ME KNOW I HAD METAL SHAVINGS IN MY ENGINE AND IT WOULD NEED REPLACEMENT. I WAS VERY UNHAPPY. THEY TOLD ME THEY WOULD SUBMIT FOR A "GOODWILL" REPAIR FROM HYUNDAI. THEY CAME BACK THEY WILL PAY 90% OF THE SHORT BLOCK ONLY. I LET THEM KNOW I WAS NOT HAPPY WITH THIS AND THEY WILL TRY FOR MORE COVERAGE SINCE IT WILL NEED MORE THAN THE SHORT BLOCK. I ASKED THE TYPE OF ENGINE IN THE CAR AND CAN NOT GET A DIRECT ANSWER. ALL THESE ISSUES ARE ONCE FOUND IN THE RECALLED MODELS. I FEEL I HAVE DONE EVERYTHING AS A CONSUMER TO KEEP MY CAR IN GOOD RUNNING ORDER. THIS ENGINE ISSUES WITH HYUNDAI NEED ADDRESSED IN FULL. WE ALL.NEED RELIABLE VEHICLES TO WORK AND WITH THE COSTS OF VEHICLES TODAY THEY SHOULD BE SAFE AND RELIABLE. THIS CAR HAS ALSO BEEN HAVING THE ACCELERATION PROBLEMS NOTES BY MANY OTHERS. YOU PRESS THE GAS PEDAL AND GO NOWHERE. THEN IT FINALLY DECIDES TO GO.
WHEN DRIVING IN STOP AND GO TRAFFIC, SPECIFICALLY ON AN INCLINE, THE TRANSMISSION OVERHEATS AND A BURNING/MELTING RUBBER SMELL IS EMITTED FROM THE ENGINE. WHEN CLIMBING A LONG HILL IN SLOW MOVING TRAFFIC, THE CAR DISPLAYS A WARNING MESSAGE SAYING THAT ONE SHOULD STEP ON THE BREAK WHILE ON THE STEEP INCLINE. SO INSTEAD OF MOVING UP THE HILL AT A LOW STEADY SPEED USING THE ACCELERATOR, I MUST APPLY THE BREAK AND STOP THE CAR ON THE HILL, WAIT FOR A GAP, ACCELERATE TO THE CAR IN FRONT OF ME, AND THEN STOP AGAIN. WHEN ATTEMPTING TO ACCELERATE FROM A STOP, THE CAR LURCHES AND SHAKES WHILE MAKING LOUD CLANKING SOUNDS (SIMILAR TO THE SOUND YOU MIGHT HEAR BEFORE YOUR CAR STALLS OUT IF YOU'RE NOT VERY GOOD AT DRIVING A STICK SHIFT). AFTER ABOUT 20-30 MINS IN TRAFFIC ON THE INCLINE, ONE CAN SMELL AN THE BURNING ODOR AND TWO OUT OF THREE TIMES ANOTHER WARNING MESSAGE CAME ON THE DISPLAY THAT THE TRANSMISSION IS OVERHEATING AND THAT I SHOULD PULL OVER IMMEDIATELY. IT IS EXTREMELY DANGEROUS TO PARK ON THE SIDE OF THE HIGHWAY AND I HAVE HAD TO DO THREE TIMES IN THE LAST FOUR WEEKS. BESIDES THE TRANSMISSION OVERHEATING AND LURCHING ON INCLINES, THE VEHICLE ALSO HAS ACCELERATION ISSUES ON FLAT GROUND. FOR EXAMPLE, AFTER BEING STOPPED AT A TRAFFIC LIGHT I APPLY PRESSURE TO THE GAS BUT THE CAR BARELY MOVES, THE RPMS BEGIN TO INCREASE AS I APPLY MORE PRESSURE TO GET IT MOVING, AND THEN ALL OF A SUDDEN IN CLICKS AND JERKS IN TO GEAR SPEEDING AWAY. THIS PROBLEM HAS LEFT ME IN THE MIDDLE OF AN INT
WHEN YOU ARE STOPPED AT A LIGHT AND IT CHANGES TO GREEN YOU STEP ON THE GAS AND THE CAR BUCKS LIKE IT IS GOING TO STALL.THIS ALSO HAPPENS WHEN YOU START THE CAR UP AND PUT IT IN DRIVE GIVE IT GAS AND IT BUCKS.U HAVE TO GIVE IT MORE GAS TO MAKE IT DRIVE HOPEFULLY IT WILL NOT JUST STALL.I THINK THIS COULD BE A TRANSMISSION PROBLEM. THIS HAPPENS ALL THE TIME.
EVERY TIME I ACCELERATE, THE ENGINE HESITATES. WHEN CAR IS COLD OR WARM. THE FIRST WEEK I HAD IT I THOUGHT MAYBE IT WAS DUE TO A SMALLER "FUEL EFFICIENT" ENGINE, WHICH I HAD NEVER HAD UNTIL I BOUGHT THIS VEHICLE 9 MONTHS AGO. NOW IT IS A HUGE AND CONSISTENT ISSUE, I FEEL UNSAFE AND LIKE I CANNOT GET OUT OFF THE WAY IF NEEDED. IT CHUGS FOR A SECOND OR TWO AND THEN ACCELERATES. SOMETIMES IT ACCELERATES ABRUPTLY. THIS HAPPENS EVERY SINGLE TIME THE VEHICLE IS DRIVEN.
I MADE A COMPLAINT ABOUT RIGHT REAR DOOR THAT WILL NOT OPEN OR UNLOCK FROM EITHER THE INSIDE OR OUTSIDE. CAN NOT BE OPENED EITHER MANUALLY OR ELECTRONICALLY. NOW THE LEFT REAR DOOR WILL ONLY OPEN FROM OUTSIDE HANDLE. A SAFETY ISSUE.
WHEN COASTING, THE CAR IDLES ROUGH AND LURCHES FORWARD. WHEN STOPPED AND PRESSING THE GAS, IT TAKES SEVER SECONDS FOR THE CAR TO TAKE OFF. THIS PUTS THE DRIVER AT RISK AS IT DOESN'T HAPPEN CONSISTENTLY- YOU CAN EITHER TAKE OFF RIGHT AWAY OR YOU'RE DELAYED. THE ROUGH IDLING SOUNDS AND FEELS AS THOUGH THE CAR IS ABOUT TO STALL. IN TRAFFIC, THIS PRESENTS A HAZARD.
PURCHASED JUST TWO WEEKS AGO. WHILE TRAVELING AT 40 MPH ON SUNRISE HIGHWAY IN NEW YORK VEHICLE SUDDENLY DECELERATED WHILE MY FOOT WAS ON THE GAS PEDAL. 4 INDICATOR LIGHTS ILLUMINATED ON DASH. TIRE PRESSURE / ABS / YIELD / ETC
WHEN YOU FIRST STEP ON GAS CAR BUCKS LIKE IT IS GOING TO STALL.HAPPENS WHEN YOU FIRST START CAR AND WHEN AT RED LIGHT AND IT TURNS GREEN YOU GIVE IT GAS AND IT START TO BUCK.THANK YOU MINDY
B.THE DCT TRANSMISSION COMPLETELY DISENGAGES AND THERE IS NO POWER TO THE VEHICLE, IT JUST COASTS FOR ABOUT 5 SECONDS AND THE VEHICLES SLOWS DOWN. IT SEEMS TO HAPPEN AFTER A TURN AND AT SLOWER SPEEDS AROUND 25 - 35 MPH. YOU PUSH THE GAS PEDAL AND NOTHING HAPPENS, THE ENGINE DOES NOT REV AND YOU JUST COAST (AND SLOW DOWN). IF THIS HAPPENS WHEN I'M PULLING OUT IN TRAFFIC MAKING A LEFT IT COULD BE DEADLY. I DO NOT LET MY 19 YEAR OLD SON DRIVE THIS VEHICLE. I PROMISE YOU THERE WILL BE ACCIDENTS DUE TO THIS DEFECT AND I WOULD IMAGINE SOME PEOPLE WILL DIE BECAUSE OF IT. THIS HAPPENS REGULARLY, IT IS NOT A ONE-TIME INCIDENT. I JUST BOUGHT THE VEHICLE A MONTH AGO AND IT'S HAPPENED 10 TO 20 TIMES.
CAR STALLS AND HESITATES AT STOPS AND ACCELERATION.. LACK OF ACCELERATION FROM STOP OR SLOWING DOWN. LACK OF POWER AT CRUCIAL DRIVING PERIODS. CONDITION CREATES DANGEROUS CIRCUMSTANCES.
HUMAN LIFE THREATENING MECHANICAL FAILURE. MY CAR, VIN # [XXX] HAS A MAJOR FLAW. WHILE DRIVING, THE ENGINE SHUT DOWN WHEN STOPPED AT THE RED LIGHT. THIS HAPPENED TWICE WITHIN A THIRTY MINUTE SPAN. I IMMEDIATELY TOOK IT TO THE DEALERSHIP AND OF COURSE NOTHING IS WRONG WITH IT. HUMAN LIFE THREATENING MECHANICAL FAILURE. MY CAR, VIN # [XXX] HAS A MAJOR FLAW. WHILE DRIVING, THE ENGINE SHUT DOWN WHEN STOPPED AT THE RED LIGHT. THIS HAPPENED TWICE WITHIN A THIRTY MINUTE SPAN. I IMMEDIATELY TOOK IT TO THE DEALERSHIP AND OF COURSE NOTHING IS WRONG WITH IT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
TO WHOM IT MAY CONCERN, ACCORDING TO HYUNDAI'S 10 YEAR/100,000 MILE WARRANTY, ''REPAIR OR REPLACEMENT OF POWERTRAIN COMPONENTS (I.E., SELECTED ENGINE AND TRANSMISSION/TRANSAXLE COMPONENTS), ORIGINALLY MANUFACTURED OR INSTALLED BY HYUNDAI THAT ARE DEFECTIVE IN MATERIAL OR FACTORY WORKMANSHIP, UNDER NORMAL USE AND MAINTENANCE.' CURRENTLY, CERTAIN HYUNDAI VEHICLES WITH A DUAL CLUTCH TRANSMISSION HAVE CAUSED THE VEHICLES TO SHUDDER AND LURCH, CAUSING POTENTIALLY DANGEROUS SITUATIONS FOR DRIVERS AND TRAFFIC. A CIVIL ACTION LAWSUIT HAS COME OUT AWARDING ANYONE WITH THESE VEHICLES MONETARY COMPENSATION BUT HAS AN UNFAIR AND POINTLESS CUTOFF AT A CERTAIN MILEAGE THAT HAS NOTHING TO DO WITH THE ISSUE PERTAINING TO THE VEHICLES AND STILL DOES NOT FIX THE PROBLEM OF DRIVER'S SAFETY AS HYUNDAI REFUSES TO FIX THE ISSUE. BECAUSE THE TRANSMISSIONS USE COMPUTERS, THE ISSUE IS THAT THERE IS NOT A CODE YET CREATED TO SOLVE THIS ISSUE. IT IS ALSO NOT POSSIBLE TO SWITCH THE TRANSMISSION OUT FOR ONE THAT DOES NOT LURCH FROM OTHER MODELS AS IT WILL NOT FIT INTO THE CARS CORRECTLY. BECAUSE OF THIS DEFECTIVE TRANSMISSION THAT THREATENS DRIVER'S SAFETY, IT COULD BE VIEWED AS VIOLATING PRODUCT LIABILITY LAWS. THIS MIGHT BE AN ISSUE WORTH INVESTIGATING AND THE PUBLICITY COULD HELP DRIVERS WITH THESE VEHICLES BY PUTTING PRESSURE ON THE COMPANY TO FIX THE ISSUE INSTEAD OF JUST PAYING THEM OFF FOR THEIR SILENCE. BEST, [XXX] REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF
LOSES POWER(LAG) WHEN ACCELERATING AFTER A STOP. TURNING AT A STOP LIGHT THERE WAS A LAG FOR A COUPLE SECONDS. ALSO WHEN ACCELERATING WHILE GOING UP A HILL THERE WAS A POWER LAG EXPERIENCED.
WHEN YOU ARE STOPPED AT A LIGHT AND IT CHANGES TO GREEN YOU STEP ON THE GAS AND THE CAR BUCKS LIKE IT IS GOING TO STALL.THIS ALSO HAPPENS WHEN YOU START THE CAR UP AND PUT IT IN DRIVE GIVE IT GAS AND IT BUCKS.U HAVE TO GIVE IT MORE GAS TO MAKE IT DRIVE HOPEFULLY IT WILL NOT JUST STALL.I THINK THIS IS THE DUAL TRANSMISSION PROBLEM. THANK YOU SHELLY
TL* THE CONTACT OWNED A 2017 HYUNDAI TUCSON. WHILE DRIVING 20-25 MPH DOWN A ROAD PREPARING TO MERGE, THE VEHICLE STALLED AND CONTINUED TO ROLL FORWARD. THE CONTACT ATTEMPTED TO RESTART THE VEHICLE BUT FAILED. THE CONTACT NOTICED WHITE SMOKE AND STOPPED THE VEHICLE BY ENGAGING THE EMERGENCY BRAKE. THE CONTACT GATHERED SOME OF HER BELONGINGS AS THE SMOKE TURNED GRAY AND GOT 20 FEET AWAY FROM THE VEHICLE. THERE WERE FLAMES NOTICED COMING FROM UNDER THE HOOD. A BYSTANDER ATTEMPTED TO EXTINGUISH THE FIRE WITH A FIRE EXTINGUISHER MEANWHILE THE FIRE DEPARTMENT ARRIVED TO THE SCENE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE CONTACT SUSTAINED POST TRAUMATIC STRESS DISORDER DUE TO THE INCIDENT. A POLICE REPORT WAS FILED. THE CONTACT ALSO MENTIONED THAT HER CHILD WOULD RIDE IN THE REAR OF THE VEHICLE AND THE SAFETY SEAT WAS DESTROYED DURING THE FIRE. THE CHILD WAS NOT PRESENT AT THE TIME OF THE FAILURE. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE) BY ROUTE 2 HYUNDAI DEALER (743 NORTH MAIN STREET, LEOMINSTER, MA 01453, (978) 534-9999) IN MAY OF 2019 DUE TO THE INITIAL FAILURE IN JANUARY OF 2019 WHERE THE ENGINE BLEW UP. THE DEALER REPLACED THE ENGINE, BUT THE FAILURE REOCCURRED WHICH LEAD TO THE ENTIRE VEHICLE CATCHING ON FIRE MOST RECENT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS DESTROYED AND TOWED AWAY. THE FAILURE MILEAGE WAS 118,000. THE VIN WAS UNKNOWN.
MY 2017 HYUNDAI TUCSON IS ONE OF THE MANY VEHICLES THAT HYUNDAI HAS FINALLY ACKNOWLEDGED AS HAVING DANGEROUS ISSUES RELATING TO THE DUAL CLUTCH TRANSMISSION. I HAVE BEEN COMPLAINING TO MY HYUNDAI DEALER FOR TWO YEARS THAT MY TUCSON STUTTERS, STAMMERS AND LOSES POWER WHILE ACCELERATING FROM A STOP. I BROUGHT THE VEHICLE TO ROSEN HYUNDAI FOR THE THIRD TIME TO HAVE THEM CHECK THIS ISSUE ON NOVEMBER 8, 2019, AND I FINALLY RECEIVED A RESPONSE OTHER THAN "WE CAN'T DUPLICATE THE PROBLEM." THE SERVICE TECHNICIAN TOLD ME THAT THEY ARE WELL AWARE OF THE DCT PROBLEMS AND THAT THEY WILL TAKE CORRECTIVE MEASURES TO RECTIFY IT. HE ADDED THAT THE CLUTCH PARTS REQUIRED TO FIX THE PROBLEMS ARE ON BACKORDER UNTIL MID-DECEMBER. (NOTE: AS OF 12/29/2019, PARTS ARE STILL NOT IN) HE TOOK PROMPT ACTION TO OBTAIN A RENTAL CAR FOR ME, SO AS FAR AS I'M CONCERNED, ROSEN HYUNDAI HAS (NOW) TAKEN APPROPRIATE ACTION. THE TWO ISSUES THAT I HAVE ARE 1) I HAVE BEEN WITHOUT MY VEHICLE FOR ALMOST NEARLY TWO MONTHS WITH NO UPDATES FROM HYUNDAI ON WHEN ISSUES WILL BE RESOLVED, AND 2) MY VEHICLE IS AN ALL-WHEEL DRIVE SUV WITH NEARLY ALL OF THE AVAILABLE BELLS AND WHISTLES, BUT HYUNDAI HAS ONLY AUTHORIZED PAYMENT TO ENTERPRISE FOR THE "STANDARD" RENTAL CAR. I INSISTED ON HAVING AN ALL WHEEL DRIVE SUV FOR WHICH ENTERPRISE IS DIRECTLY CHARGING ME $7.00/DAY, AND THIS VEHICLE DRIVES LIKE A BIG NOISY TRUCK HAS NO GPS ROUTING AND NOT EVEN A COMPASS. I STRONGLY FEEL THAT HYUNDAI SHOULD HAVE PROVIDED A LOANER VEHICLE OF LIK
THE BRAKE LIGHT BULB BURNED OUT ON THE DRIVERS SIDE. I REPLACED IT. APPROXIMATELY 2 MONTHS LATER THE RIGHT SIDE BURNED OUT. IT GOT SO HOT IT MELTED THE LEAD ON THE BULB. THE DRIVERS SIDE BURNED OUT AGAIN, NO DATE, THE PASSENGER SIDE HAS BURNED OUT TWO MORE TIMES. THIS LAST TIME WAS 12/22/2019. I HAVE SPOKEN TO THE AUTO PARTS STORES AND THEY HAVE TOLD ME THEY HAVE HAD COMPLAINTS FROM OTHER HYUNDAI OWNERS. I AM NOT SURE THEY WERE TALKING ABOUT TUCSONS. I DON'T SEE ANY RECALLS BUT I AM TAKING IT IN FOR OTHER REPAIRS ON 12/26/2019 AND I WILL HAVE THEM CHECK THE WIRING HARNESS. MYDASH WARNING LIGHTS NOTIFIES ME WHEN THERE IS A PROBLEM.
WHEN ACCELERATING FROM A STOP OR SLOW MOTION, THE CAR SOUNDS LIKE IT IS ACCELERATING BUT IT DOES NOT MOVE. YOU FEEL LIKE YOU ARE IN NEUTRAL. I HAD PULLED OUT FROM A STOP SIGN, WITH PLENTY OF TIME TO MAKE THE RIGHT TURN, AS TRAFFIC WAS BACK A DISTANCE. I PULLED OUT ONTO THE MAIN STREET AND DID NOT CONTINUE MOVING ALTHOUGH I WAS PRESSING ON THE ACCELERATOR, BUT THE CAR RPM'S WERE GOING UP, NO SPEED FROM MY VEHICLE. BY THE TIME I LET OFF THE ACCELERATOR AND LET THE CAR RPM'S RECOVER, THE MOTORCYCLE WAS COMING RIGHT UP BEHIND ME. HE WAS ASSUMING I WOULD BE MOVING, BUT HE HAD TO SWERVE TO MISS HITTING MY CAR. THIS IS VERY DANGEROUS AND IT IS VERY UNPREDICTABLE. BOTH MY GROWN KIDS HAVE DRIVEN THE CAR AND HAVE EXPERIENCED THE SAME THING. I HAVE BEEN TO A DEALERSHIP 3 TIMES REGARDING THIS AND THEY JUST STATED IT IS THE DCT.
ENGINE LIGHT ON AFTER SIX TRIPS TO THE DEALERSHIP TO REPAIR THE SAME PROBLEM.
TAKING OFF FROM A STOP THE TRANSMISSION WILL NOT ENGAGE AND CAUSES THE MOTOR TO SHUTTER. THEN IT WILL GO INTO HIT AT A HIGH RPM CAUSING YOU TO JUMP FORWARD AT A HIGH RATE OF SPEED.
FILED A COMPLAINT ON 8/12/19. NHTSA ID NUMBER 11243384 DID NOT HEAR ANYTHING FROM NHTSA AND I CANNOT FIGURE OUT ON THE NHTSA WEBSITE HOW TO TRACK OR FOLLOW UP ON THIS COMPLAINT. WE ARE BRINGING THE VEHICLE TO THE DEALER AGAIN TO LOOK AT THE SAME ISSUE.
I HAVE TAKEN MY 2017 HYUNDAI TUCSON SPORT FWD INTO SOUTHWEST HYUNDAI, 8800 LOMAS NE, ALBUQUEQUE, NM FOR: TURBO LULLS BEFORE ACCELERATING; VEHICLE HESITATES WHEN SLOWING, STOPPING THEN ACCELERATING. THIS PROBLEM HAS GOTTEN WORSE WITH VEHICLE JERKING, CHUGGING, STALLING DELAYED ACCELERATION WHEN SLOWING DOWN; TURNING CORNERS; STOPPING; TURNING INTO INTERSECTION THEN ACCELERATING. I HAVE TAKEN THIS VEHICLE IN FOR THIS PROBLEM ON: 5/28/2019; 8/01/2019;11/11/2019; AND 11/15/19. ON 11/15/19 HYUNDAI'S SERVICE DEPARTMENT SAID THAT THERE WAS A PROBLEM WITH THE DUAL-CLUTCH TRANSMISSION ("DCT") AND IT CANNOT BE FIXED OR REPLACED. ALL THESE PROBLEMS OCCUR INTERMITTENTLY. YOU DON'T KNOW WHEN IT WILL OCCUR. THE DEALERSHIP SERVICE DID EXPERIENCE IT AS WELL. ON 11/15/2019 I WAS THEN HANDED A COPY OF UNITED STATES DISTRICT COURT FOR THE CENTRAL DISTRICT OF CALIFORNIA - ATTENTION CURRENT AND FORMER OWNERS AND LESSEES OF HYUNDAI 2015-2017 SONATO ECO, 2016-2017 TUCSON, AND 2016-2017 VELOSTER VEHICLES EQUIPPED WITH DUAL-CLUTCH TRANSMISSIONS ("CLASS VEHICLES"). I ALSO RECEIVED IN THE MAIL A COUPLE DAYS LATER; A NOTICE FROM HYUNDAI MOTOR AMERICA, PO BOX 2704, HUNTINGTON BEACH, CA 926647: WYLIE V. HYUNDAI MOTOR AMERICA, NO. 8:16-CV-02102-DOC-JCG. I WAS ONLY ABLE TO UPLOAD ONE DOCUMENT. FOR INFORMAION GO TO DCTSETTLEMENT.HYUNDAIUSA.COM THIS VEHICLE IS DANGEROUS AND UNSAFE TO DRIVE.
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2017 Hyundai Tucson → · Every Tucson year → · How the figures are calculated →