Page 13 of 22 · complaints 601–650 of 1,095

2017 Hyundai Tucson complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2017 record →

Engine
Filed Mar 27, 2022IL

Dear NHTSA, 2017 Hyundai Tuscon DCT Transmission Problem. Huge RPM fluctuating problem and car does not move when accelerating the gas. I ham facing same issue as like explained in video. Video : https://www.youtube.com/watch?v=TCVtr_zcyrs

Engine
Filed Mar 26, 2022CT

My 2017 Hyundai Tuscon 1.6L Turbo failed on a 55mph highway with no warning signs, no check engine light, no low oil pressure light, very faint noise was heard prior to completely failing. Vehicle was towed to a local shop who stated there are 100s of thousand of recalls for this exact situation, then towed to Hyundai dealer who said they have 25 cars in line waiting for engine replacements. My vehicle is not part of a recall yet, but like with the other Hyundai engines is at risk of failing at high speeds risking massive injury and death. My vehicle does not qualify for the KSDS knock sensor they are putting in other vehicles to warn the driver of catastrophic engine failure. A warning to get off the road is nice, but these engines are a danger to those who operate them and those who may collide with them at high speeds in the event of engine failure in lower visibility than my case or even inclement weather.

Structure › Body
Filed Mar 24, 2022MN

Driver door will not open after unlocking it without forcefully throwing your weight into it repeatedly and trying to open it until it does.

Engine
Filed Mar 22, 2022SC

The contact owns a 2017 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 21V727000 (Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Engine
Filed Mar 21, 202260,000 milesIL

The contact owns a 2017 Hyundai Tucson. The contact stated while driving approximately 35-40 MPH, the oil pressure warning light illuminated. The vehicle was taken to the dealer where oil was replaced and the oil pressure warning light turned off; however, the failure reoccurred while driving. The dealer was notified of the failure and informed the contact that she would need to complete an oil consumption test, then they would determine whether the engine should be replaced. The vehicle was not repaired. The contact referenced NHTSA Campaign Number: 21V727000 (Engine). The manufacturer was not notified of the failure. The failure mileage was approximately 60,000.

Engine
Filed Mar 14, 2022VA

There was a recall for a malfunction in my engine that could potentially cause the vehicle to catch on fire. The signs associated were knocking in the engine, failure to accelerate, check engine light was on, and the oil light would come on when making turns. I made these observations before a recall was issued, and tried to have vehicle repaired from Priority Hyundai in Chesapeake, VA. They had my vehicle for 6 days and failed to diagnose my vehicle. Less than a month later, my daughter and I were almost hit on the interstate due to the car failing to accelerate. Took my vehicle to Hall Hyundai in Newport News, VA. They performed the recall items, and the car ran better, but I could still hear the knocking. February 7, 2022, my daughter and I were stranded because the car was not accelerating again. Pulled over to an Advanced Auto Parts store and the technician said there was a problem with the gaskets, but said he wouldn't drive it. Had my car taken back to Hall Hyundai and was told there wasn't any oil on the dipstick, but they had changed the oil a month before. Had an engine combustion cleaning done. Picked my vehicle up the next day and before I got home, the check engine light was back on, and the engine knocking. I no longer drive my car because my daughter is scared in it, and I have lost confidence that we aren't going to end up on the side of the road somewhere. The engine jumps as if the car is going to either take off or shut down completely. Asked the representa

Engine
Filed Mar 14, 2022100,000 milesTX

The contact owns a 2017 Hyundai Tucson. The contact received notification of NHTSA Campaign Number 20V543000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the engine had seized. The vehicle was towed to the local dealer but was not yet repaired. Parts distribution disconnect. The failure mileage was 100,000.

Engine
Filed Mar 12, 2022NC

I was driving home one day and out of no where my vehicle started making a loud disturbing knocking/ticking noise. I pulled over and checked my oil levels and there was not a drop of oil in there even though I just had a oil change 4 weeks ago. I also had a tune up four weeks and the Hyundai mechanics reported that nothing else needed to be done on my vehicle and everything was green during the inspection. No lights have illuminated on my dash in my car for concern. There was was no smells of oil leakage and I keep my car in my garage at home when I am not driving and never seen any oil leakage. My car is disabled and I have no transportation. There is a recall out for a 2017 Hyundai Tucson but when I called about it they said my vehicle was not one of the 2017 Hyundai Tucson but I am experiencing the same issues that are in the recall. I am planning on taking it back to the same bib king Hyundai to get a diagnostic done on March 18, 2022. Consumer stated the mechanic reported they could not diagnose the engine rods due to GDS not allowing him to perform bearing clearance test.

Engine
Filed Mar 8, 2022NJ

The contact owns a 2017 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 21V727000 (Engine) and 20V543000 (Service Brakes, Hydraulic) and the vehicle was taken to the dealer for the recall repairs. The dealer informed the contact that the engine needed to be replaced; however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Engine
Filed Mar 7, 2022MO

My engine is burning oil. At my last oil change it only had 1 quart left

Unknown or Other
Filed Mar 6, 2022CO

My vehicle was not on the recall list and very much should have been. When I am at a complete stop and hit the gas pedal the vehicle rev up and hardly moves and then all of a sudden it will kick in and go... This is a BIG Safety Issue especially when you are at a light and or getting ready to turn or head into on coming traffic. Someone could die or get seriously injured. This is a HUGH Safety concern Still! I cannot repeat it enough. Its a very scary situation. Also when I am at a light or in traffic and start to slow down and just slowly go, the vehicle starts to shutter, like you can hear the dashboard/ front end shake. My Vehicle only has 56,000 miles.

Unknown or Other
Filed Mar 1, 202269,000 milesAL

The contact owns a 2017 Hyundai Tucson. The contact stated that the vehicle would fail to accelerate upon the depression of the accelerator pedal as the oil pressure warning light would illuminate on the instrument panel. The contact took the vehicle to a dealer however, the dealer denied that there was a failure with her vehicle. The contact then took the vehicle to an independent mechanic who diagnosed a failure within the engine and linked the failure to NHTSA Campaign Number: 21V727000 (Engine). The manufacturer was notified of the failure and the contact was provided a case number. The vehicle had yet to be repaired. The failure mileage was approximately 69,000.

Engine
Filed Mar 1, 202273,000 milesVA

The contact owns a 2017 Hyundai Tucson. The contact stated that while driving at various speeds, she heard an abnormal whining sound coming from the engine. The vehicle was taken to the local dealer where it was diagnosed that no issues were found. The contact later received a recall notification of NHTSA Campaign Number: 21V727000 (Engine). The vehicle was taken to the dealer who inspected the engine and indicated that the engine passed the inspection test; however, the engine failed days later. The cause of the failure was not yet determined. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 73,000.

Unknown or Other
Filed Feb 22, 2022NH

The doors will not open from the inside or the outside. They were working in the morning and later that afternoon with a child in the rear the rear door would not open. Dealer replaced actuator on that door but this is a common occurrence if you look on the internet. If there was a car accident or emergency children would be stuck in the back seat.

Engine
Filed Feb 22, 2022CA

Engine oil consumption, engine noise, loss of power, no acceleration, shaking while under acceleration, while under acceleration stalling, engine failure.

Engine
Filed Feb 18, 2022SC

2017 HYUNDAI TUCSON. CONSUMER WRITES IN REGARDS TO ENGINE FAILURE. THE CONSUMER STATED THE VEHICLE FAILED ACCORDING TO 21V-727. THE DEALER REFUSED TO HONOR THE RECALL REPAIR DUE TO THE CONSUMER WORKING ON VEHICLE AFTER THE FAILURE OCCURED. THE CONSUMER STATED THE VEHICLE WAS IMMOBILE.

Unknown or Other
Filed Feb 18, 2022AZ

2017 HYUNDAI TUCSON. CONSUMER WRITES IN REGARDS TO NHTSA SAFETY RECALL 21V-727. THE CONSUMER STATED THE COMPUTER SYSTEM FAILED AFTER HAVING THE RECALL REPAIR COMPLETED. THE CONSUMER SET ANOTHER APPOINTMENT WITH THE DEALERSHIP TO HAVE THE VEHICLE INSPECTED.

EngineCrash
Filed Feb 17, 2022TX

The contact owns a 2017 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 21V727000 (Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer and the manufacturer were made aware of the issue. The contact had experienced a failure in which the contact was at a yield sign at a complete stop and when the contact depressed on the accelerator pedal, the vehicle suddenly accelerated at an aggressive speed which caused the vehicle to rear-end the vehicle in front. The contact mentioned that she had also experienced a hesitation in speed with the vehicle. The air bags did not deploy. No warning lights illuminated on the vehicle. There were no injuries reported. No police report was filed. The contact was concerned the failure they experienced was related to the recall not being performed on the vehicle. The failure mileage was not available. Vin tool confirms recall incomplete.

Engine
Filed Feb 16, 2022RI

At 104k miles, the check engine light came on and car was bucking and rattling while accelerating. Engine is malfunctioning and causing car to not accelerate properly by not going when gas pedal is pressed or rpm’s going higher than normal to just start driving from a stop. This is scary on highways or when stopped and have to make a turn or at a signal. Had a self mechanic run the check engine light which was spark plugs and coils and those are changed. He ran other tests and stated the cylinder compression was effected on the third one and is misfiring. Car is well taken care of and routine maintenance done. No inspection done beside this.

Unknown or Other
Filed Feb 15, 2022CA

The vehicle started to having loss of power problem when reaching around at the speed of 60mph in highway. Due to this problem, the acceleration suddenly dropped sometime and i was not able to keep up with the flowing highway traffic and this highly risked my vehicle from being hit by the behind vehicle. This has put mine and other drivers safety at higher risk. Later after few weeks the engine warning light popped up on my dashboard. I checked my vehicle VIN in NHTSA website and found my vehicle have a recall related to the engine failure so took my vehicle to the nearest dealership but they also showed fault on something else and asked around $4000 to fix it all. I could not do it due to higher cost but they took $200 for diagnostic fees. They did not fix my recall too.

Engine
Filed Feb 8, 2022IN

The contact owns a 2017 Hyundai Tucson. The contact received a recall notification for NHTSA Campaign Number: 21V727000 (Engine) however, the dealer informed the contact that the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Engine
Filed Feb 8, 2022WA

Since 2018 (about a year after my vehicle’s purchase), I have intermittently had problems with the vehicle hesitating when pressing the accelerator. There have been about 10 instances where the vehicle will only go 5-10 mph for 10 seconds or so while I try to merge onto a highway and have the accelerator pressed down hard. When I took these concerns to a dealership, I was told it “should not be happening” and that it was likely not occurring because no warning lights were illuminated. I was told that the hesitation was likely just because the vehicle has a double clutch, although this is an unlikely explanation for an issue that can easily cause a fatal accident. Since this happens infrequently, it has not been replicated by a dealer or independent service center. No issues with the engine or speed control have been discovered when I have taken the vehicle in for service. Obviously, this problem is serious even if it does not happen often. A vehicle not responding when the accelerator is pressed puts the vehicle’s occupants at risk of collision, and also risks the safety of occupants in oncoming vehicles.

Engine
Filed Feb 7, 202248,000 milesPA

The contact owns a 2017 Hyundai Tucson. The contact received a recall letter from the manufacturer and had been attempting to get the dealer to repair the recall for over a year. The contact stated that while driving 30 MPH, the engine was knocking with the check engine warning light flashing on and off. The contact took the vehicle to the local dealer to be diagnosed. The oil was changed. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 48,000.

Unknown or Other
Filed Feb 4, 202278,000 milesCT

The contact owns a 2017 Hyundai Tucson. The contact stated that the check engine warning light was illuminated. The vehicle also hesitated during acceleration. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The vehicle was taken to an independent mechanic where the coils were replaced. The manufacturer was not contacted. The failure mileage was approximately 78,000.

Engine
Filed Feb 3, 2022100,000 milesPA

The contact owns a 2017 Hyundai Tucson. The contact stated that the vehicle failed to accelerate above 40 MPH. The contact also stated that the vehicle was leaking oil and was consuming one quart of oil. The vehicle was difficult to start and would make abnormal sounds. The check engine warning light was illuminated. The contact received notification of NHTSA Campaign Number: 21V727000 (Engine) however, the part to do the recall repair was not yet available. The vehicle was taken to the local dealer who performed a compression test and informed the contact that there was oil on the spark plugs and O2 sensor. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure but did not provide any assistance. The vehicle was not repaired. The failure mileage was approximately 100,000. Parts distribution disconnect. A couple major things there was no crash or fire. The car has had several recalls. The rods, the motor being the biggest one. And they refused to give consumer a motor. Vehicle is acting up and is burning over a quarter oil per day. It continues to act up. And even totally stop. It’s also jolted forward several times on the highway.

EngineFire
Filed Feb 2, 202296,000 milesWV

The contact owns a 2017 Hyundai Tucson. The contact stated that while driving approximately 60 mph they noticed an abnormal sound coming from the front of the vehicle. The contact noticed that whenever they attempted to accelerate the noise would progress. The contact then noticed that the vehicle's speed began to decelerate. When pulling over the vehicle, there was a loud boom and the vehicle caught fire on the driver's front side of the vehicle. The fire dissipated on its own, however, there was smoke left. There were no injuries, no medical attention needed, and no police report. The vehicle was towed to the dealer. The contact received notification from the dealer of NHTSA Campaign Number: 21V727000 (ENGINE) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and opened a case regarding the matter. The approximate failure mileage was 96,000.

Engine
Filed Feb 2, 2022MD

This vehicle has completely broken down and began smoking on the side of the road only 3 months shy of purchase via CarMax.

Engine
Filed Jan 31, 2022NY

On September 20th, 2021, I was on my way to my appointment with Maguire Hyundai in Ithaca, NY when the engine in my 2017 Hyundai Tucson failed. I ended up having to get my car towed to the dealership at my own expense. I made the appointment originally because my car had been making strange noises for 1-2 weeks and the check engine light had come on. At this time, there was not yet a recall for this engine failure in 2017 Tucsons (or at least I had not been notified of one yet and the dealership said nothing about it). According to your website, the recall campaign for the exact issue/situation with my car began September 17th, 2021, and since having my car towed to the dealership I have received multiple notices about the recall. Maguire Hyundai has had my car since September 20th, and the engine has still not been replaced. They tested the engine and found that it was punctured and needed to be replaced. They claimed they had to contact the warranty folks to get approval that it would be covered, which I don't understand because if there's a recall it should be replaced at no charge. Once they got that approval, they said it could take awhile for the engine to get here and for them to actually work on the car. I received a call on 1/27/22 that they finally put the new engine into my car, but the engine does not work/they were sent a bad engine. It has been over 4 months now that they've had my car and we have gotten nowhere. I am skeptical about what this dealership is tell

Engine
Filed Jan 28, 202278,700 milesMI

The contact owns a 2017 Hyundai Tucson. The contact stated while her son was driving 65 MPH, he heard an abnormal noise and the vehicle was seized. The contact stated no warning light was illuminated. The driver was able to coast to the right side of the roadway. The contact drove to his location and was unable to restart the vehicle. The vehicle was not drivable. The contact called multiple local dealers and made them aware of the failure however, the dealers already had too many vehicles with the same failure and declined to service her vehicle. The contact towed the vehicle to an independent mechanic and associate the failure with NHTSA Campaign Number: 21V727000 (Engine). The contact stated a week later, she received notification of NHTSA Campaign Number: 21V727000 (Engine) however, the part to do the recall repair was unavailable. The manufacturer had been informed of the failure and the contact was informed to locate a dealer who would service the recall and to then tow the vehicle to that dealer. The contact called Taylor Hyundai of Perrysburg (12681 Eckel Junction Rd, Perrysburg, OH 43551: (419) 931-8000) and made them aware of the failure. The contact towed the vehicle to LaFontaine Hyundai (1847 S Telegraph Rd, Dearborn, MI 48124: (833) 998-0488) and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was not repaired but was pending repairs. The fa

Engine
Filed Jan 26, 2022GA

We purchased a new Hyundai Tucson 1.6 Turbo in June 2017. In June 2021 the Check engine light came on and the car stopped. There weren't any signs of issues but abruptly stopped. We had the car towed to Shottenkirk Hyundai. We were told the car needed a new motor. Hyundai corporate said they would split the cost of a goodwill motor with us, but we would have to wait until November for it to come in. Our cost was $4500. We agreed. Then we were called and told sorry you need a Catalytic Converter also additional $600. We agreed, as I was pregnant and just wanted my car back. In December, we were told sorry but your wiring harness is bad and that's what made the motor fail. So that will be an additional $4500. At which point we were in the hospital having our newborn. We told them not to do anything else as we weren't going to spend $10K on this vehicle. We are at our wits end with this car and dealing with the dealership and the corporate office and don't know what else to do. There is currently a recall to replace motors in 2017 Hyundai Tucson's but since ours is a 1.6 it isn't within the recall. How can it not be included in the recall when it is having the same issues as the 2017 Tucson 2.0

Vehicle Speed Control
Filed Jan 25, 202255,164 milesCA

The contact owns a 2017 Hyundai Tucson. The contact stated while driving approximately 35 MPH, the oil and battery lights illuminated continuously. Additionally, the vehicle decelerated and stalled. The vehicle was unable to restart. The vehicle was towed to the dealer. The contact was informed that there was no oil in the engine. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 55,164.

Engine
Filed Jan 24, 202265,000 milesMO

The contact owns a 2017 Hyundai Tucson. The contact stated that when he proceeded to start his vehicle, the engine hesitated to start. The contact stated that his vehicle did eventually start after the third attempt. The contact stated that at the time several engine lights illuminated. The contact stated that in the past he has taken his vehicle to the dealer to be repaired due to a previous recall, however, the contact stated that prior to the dealer repairing the recall doing a computer diagnostic test, there were no issues found. The dealer was contacted and was advised to bring in his vehicle, and that it was an issue with his motor. The contact stated after doing his own research, he found that the same year, make, and model vehicle experienced the same failure as his vehicle and was under recall NHTSA Campaign Number: 21V727000 (ENGINE). The failure mileage was 65,000.

Power Train
Filed Jan 21, 202225,500 milesAZ

The contact owns a 2017 Ford Focus. The contact stated that while driving in traffic, the contact shift gears and the clutch ceased to the floorboard. The contact depressed the brake pedal to stop the vehicle. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The vehicle was towed to an independent mechanic who informed the contact that the failure was due to the master cylinder and clutch slave cylinder. The contact was informed that the master cylinder and slave cylinder needed to be replaced. The manufacturer was notified of the failure but, no further assistance was provided. The approximate failure mileage was 25,500.

Engine
Filed Jan 20, 2022MI

The contact owns a 2017 Hyundai Sonata. The contact stated that the vehicle was making an abnormal sound. The contact stated that there was a glitch in the radio. Additionally, the radio would turn ON and OFF independently. The contact stated that while driving at an undisclosed speed, the vehicle stalled with the check engine warning light illuminated. The vehicle was taken to the local dealer however, the mechanic was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was unknown.

Fuel System, GasolineFire
Filed Jan 18, 202296,830 milesAL

The contact owns a 2017 Hyundai Tucson. The contact stated while his fiance was driving 40 mph, she started to smell fuel fumes inside of the cab of the vehicle and started to get a headache/nauseous. The driver was able to park at a near gas station and waited for the contact to drive to his location, to verify the fuel cap. The contact stated no failure was found and secured the fuel cap. The contact followed the drive to their residence. The driver was able to continue driving at 20 mph but the vehicle began to jerk and the check engine warning light was illuminated. The driver stated she saw black smoke exiting from the rear of the vehicle. The driver was able to park on the side of the road and stated the smoke extinguished on its own. The driver was able to continue driving slowly to their near residence. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The VIN was associated with NHTSA Campaign Number: 20V543000 (SERVICE BRAKES, HYDRAULIC) & NHTSA Campaign Number: 21V727000 (ENGINE). The manufacturer had not been informed of the failure. The failure mileage was 96,830.

Power Train
Filed Jan 17, 2022TX

The vehicles transmission sputters and takes 2-4 seconds to accelerate. This consistently happens both from a dead stop and at low speeds. This transmission/ dual clutch lag has almost caused at least 3 accidents. On 2 separate occasions the car almost stalled while making a left turn at an intersection, causing a near missed T-bone accident. The 3rd close call was almost being rear ended and not being able to accelerate away. Luckily, no accident had occurred yet but this transmission issue is without question a safety risk. I have brought the car to the Hyundai service department and have been told that this is common with the dual clutch system and nothing is wrong with the car. I'm sure this is not the first complaint as I have found a plethora if online forums on this particular issue with my exact year and make vehicle. This issue has and will continue to cause accidents until resolved.

Power TrainCrash
Filed Jan 15, 2022NC

The transmission slipped when I try to change lines from the right to the left to turn left into a parking lot. I slow down to look if no one was coming, and whennI try to accelerate the transmission slipped the car behind me speed up to pass me thats when I lost power and my vehicle stop and they hit my car. This transmission issues is been happening, and the dealership keep saying is normal now I dont have warranty and I contact hyundai USA motors and they denied to check the vehicle because the shop repaired the damages. This vehicle feels unsafe and they dont want to take responsibility we dont have other car so we have to keep using it. Even the dealer show no interest in taking it as trade in.

Fuel/Propulsion System
Filed Jan 14, 2022MD

Vehicle throttle body sticks and causes hesitation when accelerating from a stationary position. This is a serious safety concern when turning in front of on coming traffic or cross at an intersection. This make, model, year vehicle has been recalled for this issue, but not every vehicle manufactured during the year “2017” was recalled, as my vehicle does not show up as a recall.

Engine
Filed Jan 12, 2022NC

Connecting rod bearing failure. Threw rod into oil pan and made a hole. Engine stared to smoke and almost caught fire.

Unknown or Other
Filed Jan 12, 202228,484 milesAL

The contact owns a 2017 Hyundai Tucson. The contact stated the tire pressure was low. The contact stated that while driving at an undisclosed speed over a railroad track, the vehicle stalled. The contact was able to restart the vehicle. There was an unknown green light on the instrument panel. Additionally, the contact stated the gear shifter would inadvertently move without driver input. The vehicle was taken to the local dealer and air was added to the tire however, the failure recurred. The manufacturer was not notified of the failure. The approximate failure mileage was 28,484.

Unknown or Other
Filed Jan 11, 2022CA

A couple of months ago, my car came to an abrupt stop in the middle of the freeway, Had I not been close to the shoulder, I could have been crushed to death. I was shortly notified through mail that my particular car year and model had several factory safety recalls and to take into service immediately. I booked immediately and their first available spot was January 3rd, 2022. The car was kept for couple of days and I picked it up on the 6th. I was told by the service advisor at Hyundai Van Nuys that everything was taken care of. Today, just 4 days later my car comes to a near halt yet again in the middle of the freeway, this time with my 9 month old baby in the car seat. The hood of my vehicle was smoking.

Engine
Filed Jan 11, 202263,099 milesMD

The contact owns a 2017 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 21V727000 (Engine). The contact stated that while driving at an undisclosed speed, the vehicle stalled. There was oil leaking onto the ground. The vehicle was towed to the dealer and diagnosed that there was no oil in the engine, which caused the vehicle to stall. The dealer informed the contact that they would not perform the recall repair since it was not related to the failure. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure and a case was opened. The manufacturer informed the contact that the vehicle did not have warranty coverage for the repair. The failure mileage was 63,099.

Service Brakes, HydraulicFire
Filed Jan 3, 202290,000 milesGA

The contact owns a 2017 Hyundai Tucson. While at a complete stop, the contact stated that white smoke began to emit from the engine upon the depression of the accelerator pedal. The vehicle then began to stall as the check engine light illuminated; eventually, all warning lights illuminated on the instrument panel. The contact made multiple attempts to restart the vehicle however, the vehicle failed to start up. The contact had the vehicle towed to an independent mechanic where they informed her that there were two recalls on her vehicle; NHTSA Campaign Number: 20V543000 (Service Brakes, Hydraulic) and 21V727000 (Engine). The mechanic recommended that the vehicle be towed to a dealer for service. Both the dealer and the manufacturer were notified of the failure. The vehicle was not repaired. The failure mileage was approximately 90,000. Engine needs to be replaced, case #[XXX].*JB INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).”

Structure › Body
Filed Jan 3, 2022PA

The driver side door suddenly will not open with the key fob or the key. There is no damage to my door and I have kept it well maintained. I feel this is a faulty issue that Hyundai should repair because it is not fault of my own.

Engine
Filed Dec 30, 202162,000 milesWA

The contact owns a 2017 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 21V727000 (Engine). The contact stated that while driving at 15 MPH, the vehicle stalled. The vehicle was towed to the dealer and diagnosed with engine failure. The engine needed to be replaced. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure and informed the contact that she needed to pay 25% of the cost for the engine replacement. The failure mileage was approximately 62,000.

Engine
Filed Dec 28, 2021CO

2017 Hyundai Tucson is part of engine recalls 209 & 966. Car purchased through Carvana begin of May, after initial recall issued but unaware car was impacted. All that is listed on recall page is CAMP 966 - ENGINE MONITORING LOGIC - VARIOUS MODELS which most certainly does not indicate a major issue or immediate need to address. In August, took car in for oil change and almost immediately had the engine fail. The oil change establishment sent to an automotive garage of their choosing to have replaced. At that time the latest and most severe recall was not yet in place. On November 18, quite rapidly, below warning signs and issues were experienced creating a very dangerous situation. * Abnormal (knocking) noise from the engine * Reduced engine power and/or hesitation * Illumination of the Check Engine warning light * Illumination of engine oil pressure warning light * A burning smell, oil leaking, and/or smoke (all of the above) This the led to stranded on the side of road with smoking, dangerous vehicle. Had to have car towed to the nearest dealership Red Rock Grand Junction which then said couldn’t do anything due to not following initial recall for software. Contacted Hyundai customer service repeatedly to try and remedy situation. Finally case manager stated engine repair would begin immediately, but dealership stated would only start after paying $300 for new battery; battery that worked when car was towed. When stated as much, then again told weren’t responsible for repl

Engine
Filed Dec 27, 202144,000 milesNE

The contact owns a 2017 Hyundai Tucson. The contact stated while driving approximately 45 MPH, the vehicle stalled without warning. The contact was able to restart the vehicle. The contact stated no warning light was illuminated. The vehicle was not taken to a local dealer to be inspected. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 21V727000 (Engine). The manufacturer was informed of the failure. The failure mileage was approximately 44,000.

Engine
Filed Dec 24, 2021RI

Vehicle is experiencing transmission hesitation and often fails to engage while entering traffic or passing in the highway. This is a safety issue affecting myself and other motorists on the road. There are hundreds of complaints to NHTSA regarding this issue and my vehicle is affected as well. Dealer refuses to acknowledge or rectify issue even though vehicle is still under warranty.

Engine
Filed Dec 23, 202168,821 milesMO

The contact owns a 2017 Hyundai Tucson. The contact stated while driving 70 MPH, she heard abnormal knocking sounds coming from the engine. The check engine and oil warning lights were then illuminated. The contact pulled into a gas station to check the fluids and had the gas station attendant check the vehicle but could not determine the cause for the failure. The contact continued to drive for a few more miles when the check engine warning light started to flash and the vehicle lost motive power. The contact veered over to the side of the road but was unable to restart the vehicle. The vehicle was towed to the residence then towed to the local dealer to be diagnosed. The vehicle was not yet diagnosed or repaired. The contact was concerned that the failure was related to NHTSA Campaign Number: 21V727000 (Engine). The manufacturer was made aware of the failure. The failure mileage was approximately 68,821.

Engine
Filed Dec 17, 2021FL

The engine started making a knocking sound when I left home going to work. I thought that I may have gotten some bad gasoline. No lights were showing on the dash. I work about 30 miles away from home. A few miles away from work the knocking sound increased and still no warning lights on my dash. As I got close to work, less than a mile away, the knocking got extremely loud and the check engine light came on when I pulled in to work. I cannot drive this car and I was afraid that I would be stranded on the road somewhere or the engine may catch on fire because I could smell a burnt odor. A mechanic came to my work place and said he thought that the engine would need rebuilding or replacing. Why Hyundai would have a check engine light finally come on after the engine was about fall apart is just stupid.

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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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