Page 28 of 33 · complaints 1,351–1,400 of 1,626

2016 Hyundai Tucson complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2016 record →

Vehicle Speed Control
Filed Feb 22, 20172,500 milesPA

TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. WHILE AT A FOUR WAY STOP, THE VEHICLE FAILED TO ACCELERATE WITHOUT WARNING. THE FAILURE OCCURRED EVERY DAY WHEN THE VEHICLE WAS DRIVEN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER FOUR TIMES, BUT COULD NOT REPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 2,500.

Power Train
Filed Feb 21, 20174,000 milesIL

VEHICLE STALLS AND DEVELOPS A "NO GO" SITUATION. THE ENGINE REVS, BUT TRANSMISSION WILL NOT ENGAGE. IT MOSTLY OCCURS WHILE PULLING AWAY FROM A STOP SIGN, OR AT VERY SLOW SPEEDS. IT ALSO HAS A VIBRATION, AND JERKS AND BUCKS AT LOW SPEEDS, SUCH AS WHILE YOU ARE DRIVING THROUGH A PARKING LOT. I HAVE BEEN STUCK IN THE MIDDLE OF INTERSECTIONS WITH ONCOMING TRAFFIC MANY TIMES. IT IS A VERY UNSAFE AND DANGEROUS CONDITION. BOTH THE DEALERSHIP AND HYUNDAI CONTINUE TO IGNORE THE PROBLEM. I CONTINUE TO SEEK A RESOLUTION THROUGH HYUNDAI.

Power Train
Filed Feb 20, 2017OK

HAS AN ECO BOOST/SPORT MODE TRANSMISSION. WHEN STARTING FROM A STOP, SUCH AS AT A RED LIGHT, STOP SIGN OR EVENACCELERATING FROM A SLOW DOWN THERE IS A LAG IN THE ENGAGEMENT OF GEARS THAT CAUSES THE VEHICLE TO "STALL" IN THE INTERSECTION. IT REVS AND FEELS AS IF THERE IS POWER, THE TRANSMISSION JUST DOESN'T ENGAGE. IT CREATES AN INABILITY TO MOVE THE VEHICLE WHILE IN TRAFFIC OR WHILE ENTERING TRAFFIC. THIS IS VERY SIMILAR TO, IF NOT IDENTICAL TO THE TRANSMISSION RECALL ANNOUNCED IN 8/30/2016 FOR, I BELIEVE, THE SAME TRANSMISSION IN OTHER MODELS OF THE 2016 HYUNDAI TUCSON.

Engine
Filed Feb 19, 2017TX

ROUGH IDLE, ALSO WHILE STOPPED IN DRIVE ENGINE SEEMS TO RACE AND CAR FEELS AS IF DIDNT HAVE FOOT ON BRAKE IT WOULD RACE FOWARD

Engine
Filed Feb 17, 201712,000 milesCT

TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. WHILE DRIVING APPROXIMATELY 60 MPH, THE ENGINE SUDDENLY SHUT OFF. THE CONTACT INDICATED THAT THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 12,000.

Power Train
Filed Feb 14, 20172,541 milesTX

TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. WHILE DRIVING 60 MPH, THE VEHICLE LOST POWER. THE VEHICLE FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO DEALER WHERE IT WAS DIAGNOSED THAT THE COMPUTER NEEDED TO BE UPDATED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 2,541....UPDATED 05/17/17 *BF *CN

Electrical System
Filed Feb 1, 201717,070 milesWA

I HAVE OWNED THE VEHICLE ABOUT A WEEK. I DROVE INTO IN THE GARAGE AND PARKED THE NIGHT BEFORE WITHOUT INCIDENT. HEARD A SOUND OF A FAN OR SMALL MOTOR RUNNING SOMEWHERE AROUND THE VEHICLE BEFORE I WENT IN FOR THE NIGHT, BUT COULDN'T DETERMINE IF IT WAS FROM THE VEHICLE OR FROM THE GARAGE HEATER UNIT. THE NEXT MORNING HYUNDAI TUCSON IS COMPLETELY DEAD. WHY?

Electrical System
Filed Feb 1, 2017NJ

HAD RECALL 16-01-057 PERFORMED AT LOCAL HYUNDAI DEALER IN HACKETTSTOWN AND SINCE THEN HAVE HAD MULTIPLE ISSUES WITH IT NOT MOVING WHEN AT A TRAFFIC LIGHT LIKE TRANSMISSION IS SLIPPING AND THEN IT GRABS AND ALMOST CAUSES ACCIDENT..DEALER SAYS THAT RECALL WOULD NOT MAKE IT DO THIS AND WHEN THEY DRIVE SAY THERE ARE NO ISSUES.THERE ARE MULTIPLE OTHER PEOPLE ON INTERNET HAVING SAME ISSUE, SO NOT SOMETHING I AM MAKING UP. WHEN IS SOMETHING GOING TO BE DONE ABOUT THIS BEFORE SOMEONE IS KILLED. *TR

Exterior Lighting
Filed Jan 24, 2017225 milesNH

I PURCHASED A HYUNDAI TUCSON IN SEPEMBER OF 2016 NEW. I NOTICED RIGHT AWAY THAT I COULD NOT SEE VERY WELL AT NIGHT. THE HEADLIGHTS ARE AIMED AT THE GROUND 2-3 CAR LENGTHS IN FRONT OF THE BUMPER. WITH THE HIGH BEAMS ON YOU CAN SEE THE DEFINITE LINE BETWEEN LIGHT AND DARK APPROX 4-5 CAR LENGTHS IN FRONT OF THE BUMPER. WHEN CARS ARE APPROACHING ON AN UNDIVIDED ROAD, THE VISIBILITY IS REDUCED EVEN MORE FROM THE GLARE OF THE ONCOMING LIGHTS. I HAVE HAD 2 CLOSE CALLS WHERE I ALMOST HIT A PEDESTRIAN WALKING ON THE EDGE OF THE ROAD WITH DARK CLOTHES ON. I HAVE TAKEN THE VEHICLE TO AUTOFAIR HYUNDAI IN MANCHESTER, NH ON TWO OCCASIONS TO HAVE THE HEADLIGHTS ADJUSTED TO CORRECT THE PROBLEM. I QUOTE THE RESPONSE,"CUSTOMER WOULD LIKE US TO ADJUST THE HEADLIGHTS, STATES HE CAN NOT SEE AT NIGHT, CAN SEE IF WE CAN ADJUST THEM, MISC PER STATE LAW WE CANNOT ADJUST THE HEADLIGHTS ABOVE WHERE THEY ARE CURRENTLY. 6686 ISP" THE INSURANCE INSTITUTE FOR HIGHWAY SAFETY'S EVALUATIONS SAYS "MANUFACTURERS AREN'T PAYING ENOUGH ATTENTION TO THE ACTUAL ON-ROAD PERFORMANCE OF THE BASIC EQUIPMENT,WE'RE OPTIMISTIC THAT IMPROVEMENTS WILL COME QUICKLY NOW THAT WE'VE GIVEN AUTOMAKERS SOMETHING TO STRIVE FOR." FOR 2017, VEHICLES WILL NEED GOOD OR ACCEPTABLE HEADLIGHTS IN ORDER TO QUALIFY FOR THE INSTITUTE'S HIGHEST AWARD, TOP SAFETY PICK+.THAT'S REAL NICE OF THEM. WHAT HAPPENS TO MY 2016 MODEL? I WANT MY VEHICLE RECALLED AND REPAIRED. WHY SHOULD I HAVE TO WAIT AND BE FORCED TO BUY A 2017 MODEL IN ORDER TO HAVE A S

Power Train
Filed Jan 21, 20177,800 milesAL

COMPLETE LOSS OF POWER/ACCELERATION FROM TAKING OFF. ALMOST CAUSING SEVERE WRECK. HAS HAPPENED MULTIPLE TIMES. DCT TRANSMISSION ISSUE AND HAS BEEN SERVICED/UPDATED 3 TIMES. TRANSMISSION ALSO HESITATES ON TAKE OFF AND IN UPPER GEARS. VERY SCARY AND UNSAFE

Structure › Body
Filed Jan 9, 2017FL

TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V348000(STRUCTURE: BODY) WAS RECEIVED IN JUNE OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TR

Structure › Body
Filed Jan 6, 20177,000 milesND

UNDER COLD CONDITIONS, THE REAR HOOD DOES NOT CLOSE. THE VEHICLE WAS STATIONARY AT THE TIME. THIS HAS HAPPENED WHEN TEMPERATURES GO BELOW ZERO. WHEN TEMPERATURES GO INTO THE 30'S F, IT STARTS WORKING AGAIN. IT'S A SAFETY ISSUE AS I HAVE HAD TO DRIVE MY CAR WITH THE REAR HOOD OPEN AT BELOW FREEZING TEMPERATURES.

Power Train
Filed Jan 5, 201733,000 milesIL

TRANSMISSION SHUDDERS AND SOMETIMES FAILS TO ENGAGE WHEN STOPPING AND ACCELERATING. ON HIGHWAY WHEN MOVING TO PASS THE RPM'S WENT TO REDLINE AND VEHICLE DID NOT WANT TO MOVE FORWARD. OVERHEATING WARNINGS IN CITY TRAFFIC. VEHICLE LOSES POWER SOMETIMES WHEN TRANSMISSION IS CONFUSED WHEN IN STOP AND GO TRAFFIC. DCT IN THIS VEHICLE IS HORRIBLE EVEN WITH 3RD UPDATE FROM HYUNDAI. HYUNDAI SAYS "NO PROBLEM" WITH VEHICLE. *TR

Power Train
Filed Jan 4, 201730,000 milesIL

TO WHOM IT MAY CONCERN: UPDATE 1/4/2017: UNFORTUNATELY, THE ISSUES THAT I HAVE HAD WITH MY VEHICLE HAVE STILL NOT BEEN CORRECTED. AS OF TODAY, THE HYUNDAI TUCSON THAT I SIGNED FOR STILL HAS SOME TYPE OF DYSFUNCTIONAL DUAL CLUTCH/TRANSMISSION. THE CAR WAS BROUGHT IN TO PUGI HYUNDAI (DOWNERS GROVE, IL) AND I SPECIFICALLY STATED THESE CONCERNS AND THAT I WOULD LIKE THE VEHICLE INSPECTED FOR THIS ISSUE. WHEN I PICKED UP THE VEHICLE I WAS TOLD THAT THE ISSUE HAD BEEN ADDRESSED - IT WAS NOT. AGAIN, I BROUGHT THE VEHICLE IN TO PUGI HYUNDAI FOR THE SAME ISSUE IN NOVEMBER OF 2016 TO ADDRESS THE SAME ISSUES. ONCE AGAIN, I WAS TOLD THAT EVERYTHING CHECKED OUT AND WAS OK. UNFORTUNATELY, THE CLUTCH/TRANSMISSION ISSUE HAS BECOME WORSE. NOW, WHEN GIVING THE CAR GAS THE ENGINE WILL MAKE A REVVING NOISE AND WILL NOT MOVE. THEN THE VEHICLE WILL JERK AND SPEED UP QUICKLY. I CALLED PUGI HYUNDAI TODAY AND SPOKE WITH [XXX] (THE SERVICE MANAGER) ABOUT THIS ISSUE. HE TOLD ME THAT I NEVER BROUGHT THE VEHICLE IN FOR THESE SPECIFIC ISSUES (THIS IS UNTRUE AND WAS NEVER DOCUMENTED BY PUGI HYUNDAI) AND COULD NOT HAVE AN ENGINEER TAKE A LOOK AT THE VEHICLE UNTIL I HAD GONE THROUGH THE BASIC PROTOCOLS. 1. IT WOULD BE GREAT IF HYUNDAI COULD HAVE MY ACCOUNT NOTATED PROPERLY FOR THE DATES OF 8/27/2016 AND NOVEMBER OF 2016 THAT I DID BRING THE VEHICLE IN TO HAVE IT INSPECTED FOR CLUTCH/TRANSMISSION ISSUES. 2. TO ALSO HAVE A HYUNDAI ENGINEER TAKE A LOOK AT MY VEHICLE. INFORMATION REDACTED PURSUANT TO THE FREEDOM

Power Train
Filed Jan 3, 2017100 milesFL

I HAVE A 2016 TUSCON TURBO LIMITED WHICH I PURCHASED IN AUGUST OF 2015. I HAVE HAD THESE ISSUES SINCE I OWNED THE VEHICLE. THE SUV DUAL TRANSMISSION DOES NOT GO IN GEAR WHEN YOU DO A ROLLING STOP (UNDER 4-0 MPR) OR FULL STOP. TWO THINGS HAPPEN WHEN YOU ACCELERATE, NOT PUMPING THE GAS PEDAL AS HYUNDAI STATES, EITHER THE SUV RPM SHOOT UP TO OVER 3K RPM'S AND IT DOES NOT GO INTO GEAR OR YOU HEAR A LOUD METAL GRINDING SOUND WHILE THE SUV COAST FORWARDS. SINCE THIS HAPPEN INTERMITTENTLY IT IS A SERIOUS SAFETY PROBLEM. THIS HAPPEN IS A CITY ENVIRONMENT. I HAVE HAD THESE ISSUES SINCE I PURCHASED THE SUV IN AUGUST 2015. MY HYUNDAI HAS THE 2 SOFTWARE AND 1 RECALL UPDATES UPTO DECEMBER 2016

Power Train
Filed Dec 30, 2016CA

THE CAR JERKS WHEN STARTING FROM A STOP. IT FEELS LIKE SOMEONE IS TAPPING AND RELEASING THE BRAKE. THE PROBLEM IS WORSE WHEN STARTING FROM A STOP GOING UPHILL.

Vehicle Speed Control
Filed Dec 23, 2016200 milesNE

DUAL CLUTCH TRANSMISSION RECALL: I HAVE HAD ISSUES WITH MY TUCSON A WEEK AFTER PURCHASE (JULY 2016). IT'S A BRAND NEW VEHICLE. I HAVE HAD PROBLEMS WITH SHIFTING, ACCELERATING, AND HAVE TAKEN MY VEHICLE IN TO BE LOOKED AT SEVERAL TIMES. THE HYUNDAI DEALER IN IOWA SAID THERE'S NOTHING THEY CAN DO. THERE WAS A RECALL ON THE ISSUES I HAVE BEEN HAVING WITH MY VEHICLE BUT NO FIX. IT'S THE DCT (DUAL CLUTCH TRANSMISSION) RECALL; I RECEIVED THIS IN THE MAIL A MONTH OR TWO AFTER PURCHASING MY VEHICLE. THE ONLY SOLUTION THERE IS TO "FIX" THIS EXTREMELY UNSAFE PROBLEM IS AN UPDATE! HYUNDAI SAID THAT I WOULD NEED TO CONTINUE TO BRING IT IN AS LONG AS I'M HAVING THESE ISSUES TO UPDATE. THIS IS A BAND-AID. THERE IS NO PERMANENT FIX AND I FEEL EXTREMELY UNSAFE DRIVING THIS VEHICLE. WHEN MERGING ONTO THE INTERSTATE, I CAN'T ACCELERATE AND HAVE ALMOST BEEN IN MANY ACCIDENTS DUE TO LACK OF POWER AND ACCELERATION FROM THE DCT. THIS HAPPENS NOT ONLY WHEN MERGING ONTO THE INTERSTATE, BUT ALSO IN RURAL AREAS LIKE THE HIGHWAY, MAIN CITY STREETS, AND NEIGHBORHOODS. THIS HAPPENS EVERY DAY FROM A STOP OR WHEN TRYING TO ACCELERATE FROM A SLOW SPEED. I HAVE A FAMILY, AND THE WHOLE REASON FOR THIS PURCHASE WAS BECAUSE OF THE SAFETY FEATURES; THERE IS NOTHING SAFE ABOUT THIS VEHICLE. I WAS SOLD A DEFUNCT CAR AND AM EXTREMELY UPSET THAT HYUNDAI SOLD ME THIS VEHICLE WHEN THERE WAS A RECALL IN THE MAKING. *TR

Electrical System › Software
Filed Dec 19, 20164,000 milesMI

TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. WHILE DRIVING, THE SPEED REDUCED INDEPENDENTLY ON NUMEROUS OCCASIONS. THE DEALER DIAGNOSED THAT THE VEHICLE NEEDED A SOFTWARE UPDATE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 4,000.

Power Train
Filed Dec 14, 201614,000 milesWA

WEEKS FOLLOWING SERVICE AT HYUNDAI DEALER TO HAVE NHTSA CAMPAIGN NUMBER 16V-628 REQUIRING REPROGRAMMING OF TRANSMISSION CONTROL MODULE, WE HAVE HAD 2 (TWO) NEAR MISS COLLISIONS DUE TO CAR HESITATING DURING TURN FROM A STOP AND STRAIGHT FROM STOP SIGN. ONE; DURING LEGAL LEFT TURN ACROSS 2 ONCOMING LANES, CAR STARTED TO ROLL THAN LOSE POWER WHILE BROADSIDE TO TRAFFIC. ONCOMING TRAFFIC FORCED TO STOP UNTIL SEVERAL COMPLETE CYCLES OF THE ACCELERATOR DID GET THE VEHICLE MOVING AGAIN. ENGINE DID NOT STOP. SECOND AT INTERSECTION FROM COMPLETE STOP. STANDARD ACCELERATION APPLIED, VEHICLE STARTED TO ROLL (FROM RELEASE OF BRAKE) THEN STALLED. ACCELERATOR WAS REPEATEDLY CYCLED SEVERAL TIMES BEFORE VEHICLE STARTED TO MOVE. CAR BEHIND FORCED TO STOP SUDDENLY MISSING REAR BUMPER. VEHICLE ALSO HAD INSTANCE OF A POWER TRAIN LOSS FOR ABOUT 1 SECOND THEN SUDDEN AND POWERFUL JOLT DURING ACCELERATION (ESTIMATE SPEED RANGE ABOUT 40 MPH) ONTO A HIGHWAY FROM AN ON RAMP. DESPITE SERVICE TO ADDRESS RECALL NOTICE, VEHICLE SHUDDERS MORE DURING ROLLING STARTS AND STOPS. DIFFICULT IN SLOW MOVING AREAS INCLUDING CAR FERRIES TYPICAL TO REGIONAL COMMUTE. HAVE TAKEN TO DEALER (DOCUMENTED) FOLLOWING INCIDENT 1 AND ON RAMP JOLT. THEY OBSERVE THE CONTINUING SHUDDER. THEY HAVE TAKEN VEHICLE FOR TEST RIDES BUT DO NOT SEE THE STALL THAT IS SPORADIC. NOTE, INCIDENT 2 AS DESCRIBED ABOVE OCCURRED APPROXIMATELY 1 WEEK FOLLOWING SERVICE TO OBSERVE THIS DEFECT. HYUNDAI SERVICE AWARE OF SHUDDER AND UNABLE TO RESOLVE AND

Power Train
Filed Dec 11, 201616,816 milesAL

I TOOK MY SON TO SCHOOL ON THURSDAY MORNING 12/8/2016. I WAS AT A STOP SIGN TO PULL OUT ONTO A MAIN HIGHWAY. THERE WAS A LINE OF CARS COMING BUT THEY WERE FAR ENOUGH AWAY I THOUGHT I COULD GO. I STARTED TO GO BUT CHANGED MY MIND AND LET OFF THE ACCELERATOR. I DECIDED TO GO AHEAD AND GO BUT THIS TIME THE ENGINE REVVED WAY UP AND THE CAR PULLED OUT ONTO THE HIGHWAY VERY SLOWLY. NOW IN A PANIC, I LET OFF THE ACCELERATOR AGAIN AND IMMEDIATELY PUSHED IT DOWN AGAIN. THANKFULLY, THE CAR LURCHED FORWARD AND TOOK OFF. THERE WAS THEN A STRANGE SMELL IN THE CAR WHICH I BELIEVE TO BE FROM THE CLUTCHES SLIPPING.

Unknown or Other
Filed Dec 6, 20163,010 milesNY

I AM FILING A COMPLAINT REGARDING THE HYUNDAI TUCSON 2016. I PURCHASED THIS VEHICLE IN MAY 2016. I NOTICE THAT IT OFTEN REVVED UP TO 5000 RPM AT 2-5MILES AND WOULD NOT MOVE THEN SUDDENLY LURCH. THIS HAPPENED FOR MONTHS, I CALLED THE DEALER AND THEY BRUSHED OFF. TWO WEEKS AGO WHILE TRYING TO MERGE ON THE HIGHWAY, I PRESSED THE GAS BUT THE CAR WOULD NOT MOVE ONLY REVVED THEN OUT OF NOWHERE IT LAUNCHED AND ALMOST HIT ANOTHER CAR. THEN TODAY, IT LITERALLY WENT DEAD?DEAD! WHILE DRIVING AT 25 MPH ON FORDHAM RD (A BUSY STREET THE BRONX) THE CAR SLOWLY LOST POWER AND STOPPED FOR 2-3 SECONDS. THEN START UP AGAIN. THIS CAR IS A DEATH TRAP!!! SOME ONE COULD HAVE RUN IN THE BACK OF MY CAR. I HAVE BEEN TO THE DEALER TWICE AND THEY CLAIMED TO FIX THE DCT BUT THAT'S CRAP. HYUNDAI WHO HAS DONE NOTHING AND THEY KNOW THIS VEHICLE IS UNSAFE. I CANT EVEN DRIVE MY 2 YR GODDAUGHTER IN THIS THING. I THINK HYUNDAI IS WAITING FOR SOMEONE TO DIE. THEY NEED TO STOP SELLING THIS CAR IMMEDIATELY AND REFUND EVERYONE'S MONEY. *TR

Vehicle Speed Control
Filed Nov 30, 201616,000 milesCA

TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. WHILE DRIVING 20 MPH AND DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE BEGAN TO PUTTER. THE FAILURE RECURRED RANDOMLY. THE VEHICLE WAS TAKEN TO A DEALER, BUT THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 16,000. UPDATED 02/07/02017*CT CONSUMER STATED CAR HAS BEEN IN SERVICE DEPT 3 TIMES UPDATED 7/12/18*JB

Power Train
Filed Nov 28, 2016FL

INTERMITTENT ACCELERATION ISSUES. UPON TRYING TO ACCELERATE FROM A STOP, THE CAR STARTS TO GO BUT WILL NOT ACCELERATE EVEN WITH THE GAS PEDELL TO THE FLOOR. THIS IS A DANGEROUS SITUATION IF YOU ARE TRYING TO MERGE INTO TRAFFIC. AS WAS THE CASE THE LAST TIME THE VEHICLE DID IT, ALMOST CAUSING A CRASH.

Electrical System
Filed Nov 22, 2016300 milesNV

VEHICLE CONTNUES UNDER IN MOTION CITY STREEET DRIVING CONDITIONS CAUSE THE VEHICLE TO NOT MOVE IF THE ACCELERATOR PEDAL IS PRESSED AND RELEASED REPEATEDLY.EXACTLY AS RECALLED FOR OTHER 2016 TUSCON BUT THIS DOES NOT MATCH VIN DATABASE. DEALER DENIES THERE IS A PROBLEM AND STATES THE VEHICLE IS BEING DRIVEN WRONG QUOTING THE DRIVERS HAND BOOK WHICH BASICALLY SAYS THE VEHICLE NOT USABLE IN STOP AND GO CONDITIONS.THERE ARE HUNDREDS OF SIMULAR COMPLAINTS OF 2016 TUSCON THAT DID NOT FIT IN VIN NHTSA OR HYUNDAI DATABASE, OR CONTINUED TO HAVE SAME PROBLEM AFTER RECALL REPAIR PERFORMED OR DEALERS DENYING THERE WAS ANY RECALL.

Power Train
Filed Nov 21, 20168,500 milesCA

THE VEHICLE IS HYUNDAI'S NEW FUEL CELL MODEL. ON 3 SEPARATE OCCASIONS OVER 7 MONTHS THE VEHICLE LOST POWER WHILE ON A HIGHWAY. THE LAST OCCASION, NOVEMBER 7, 2016, I WAS IN THE LEFT LANE NEAR THE FAST LANE ON THE GLENDALE FREEWAY AT ABOUT 9:30 AM. THE VEHICLE SUDDENLY LOST POWER AND, SINCE THERE IS NO LEFT HAND SHOULDER, I HAD TO COAST ACROSS SEVERAL LANES OF FAST MOVING TRAFFIC TO TRY TO REACH AN EXIT RAMP. AFTER SEVERAL MINUTES OF NOT KNOWING WHAT WAS HAPPENING TO THE VEHICLE, I GAVE THE GEAR SHIFT LEVER A NUDGE TO THE RIGHT. I HEARD A SLIGHT MECHANICAL SOUND AND THE TRANSMISSION RE-ENGAGED AND I REGAINED FULL POWER. THE VEHICLE HAD NEARLY A FULL TANK OF FUEL AT THE TIME. THIS SAME THING HAPPENED TO ME IN THE APRIL/MAY TIME FRAME WHEN DRIVING ON A HIGHWAY IN SAN DIEGO COUNTY (ABOUT 1/2 TANK OF FUEL) AND THEN AGAIN IN EARLY JULY, 2016. WHEN I WAS DRIVING ON THE GOLDEN STATE FREEWAY NEAR GRIFFITH PARK (NOT SURE OF THE FUEL THIS TIME). BOTH TIMES, WITHOUT WARNING, THE VEHICLE SUDDENLY LOST POWER. IT COASTED FOR SEVERAL SECONDS BUT THESE TWO TIMES -- AFTER LESS THAN A MINUTE -- THE POWER REENGAGED, OR SELF CORRECTED, ON ITS OWN. THE NOVEMBER 7TH INCIDENT LASTED SEVERAL MINUTES, AND THE ENGINE DID NOT SELF CORRECT. ON NOVEMBER 8TH, I DROVE THE VEHICLE TO KEYES HYUNDAI IN VAN NUYS. SINCE IT HAD BEEN OVER 4 MONTHS AND SEVERAL THOUSAND MILES SINCE THE SECOND INCIDENT, I WAS NOT SURPRISED THAT THEY COULD NOT DUPLICATE THE TRANSMISSION FAILURE. I DO NOT BELIEVE THE VEHICLE IS SAFE TO

Unknown or Other
Filed Nov 20, 20167,000 milesGA

CAR STALLS/HESITATES AND WON'T ACCELERATE FROM A DEAD STOP AND STALLS WHEN MAKING TURNS OR ON HILLS/ELEVATIONS. THIS HAPPENS ON HIGHWAYS, LOCAL AND CITY STREETS AND THE CAR FEELS UNSAFE TO DRIVE. I AM SO CONCERNED THAT MY YOUNG CHILDREN AND I AM GOING TO GET IN SOME TYPE OF AN ACCIDENT IN THIS VEHICLE AND HOPEFULLY IT IS NOT A SERIOUS OR DEADLY ONE! HYUNDAI DEALER HAS BEEN INFORMED BY ME OF THIS ISSUE AND JUST SIMPLY INSISTS THAT THIS IS DUE TO THE DCT OF THE VEHICLE!!! THIS IS NOT AN ACCEPTABLE ANSWER TO WHAT FEELS TO BE A DEADLY ISSUE FOR OWNERS OF THIS VEHICLE.

Power Train
Filed Nov 17, 2016450 milesPA

I JUST PURCHASED A HYUNDAI TUCSON AND IT'S NOT ACCELERATING PROPERLY. IT DOESN'T RESPOND WHEN YOU PRESS THE GAS. I'VE HAD THIS VEHICLE FOR 1 WEEK AND IT'S GETTING WORSE. I'M SCARED THIS VEHICLE IS NOT SAFE AND MAY CAUSE ME TO BE IN AN ACCIDENT.

Power Train
Filed Nov 4, 20162,000 milesFL

TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE JERKED WITHOUT WARNING. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE TECHNICIAN COULD NOT FIND A FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V628000 (ELECTRICAL SYSTEM, POWER TRAIN). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 2,000. UPDATED 01/10/2017*CT UPDATED 09/27/2017*JS INCIDENT DATE AND PURCHASE DATE THE SAME ON EQ. CONSUMER HAVING ISSUES WITH THE ACCELERATION. CONSUMER STATED THAT WHEN THE ACCELERATOR PEDAL IS REPEATEDLY PRESSED THE VEHICLE DOES NOT ACCELERATE. UPDATED 7/3/18*JB *TR

Vehicle Speed ControlCrash
Filed Nov 2, 20161 milesTX

HAD AN ACCIDENT WHILE PARKING THE ACCELERATOR JUST TOOK OFF ON ITS OWN IT STOP BECAUSE IT HIT A CONCERT WALL./REPORTED THE ACCIDENT TO HYUNDAI AND THEY SAID TO JUST FIX.I LATER FOUND OUT THAT THEIR IS A RECALL ONLY ON CERTAIN VIN NUMBERS WELL CAR VIN NUMBER IS NOT ON THE LIST BUT I STILL HAD THE ACCIDENT. GOT IN TOUCH WITH THERE CORP OFFICE THEY CALL ME TOOK ALL MY INFORMATION AND I HAVE NOT HEARD FROM NOBODY. I STILL FEEL UNCOMFORTABLE WITH THE DRIVING. *TR

Power Train
Filed Nov 1, 20163,680 milesOH

7 SPEED DUEL CLUTCH TRANSMISSION IS FAILING AGAIN AFTER RECALL HAS BEEN PERFORMED. VEHICLE HAS STARTED TO GO INTO NEUTRAL WHEN PULLING OUT INTO TRAFFIC LEAVING YOU IN THE MIDDLE OF THE ROAD WITHOUT BEING ABLE TO MOVE FOR A SHORT TIME. WHILE DRIVING THE VEHICLE WILL NOW ALSO LOSE POWER AND SHIFT INTO LOW GEAR ON ITS OWN CAUSING SUDDEN DECELERATION. VEHICLE WILL ALSO CHUG FORWARD WHEN STOPPED AT A RED LIGHT. THIS IS AFTER ALL OF THE RECALLS AND REPROGRAMMING OF THE VEHICLE HAS BEEN DONE. WE HAVE NOW HAD THREE TIMES THAT WE HAVE ALMOST BEEN HIT, WHERE OTHER CARS HAVE HAD TO SLAM ON THEIR BRAKES TO AVOID A BAD ACCIDENT AND THREE OTHER TIME I ALMOST GOT REAR ENDED BECAUSE MY VEHICLE STARTED TO GO FROM AFTER THE TRAFFIC LIGHT WOULD CHANGE AND THEN STOP MOVING. THESE VEHICLES WITH THIS TRANSMISSION IS A DEATH TRAP AND SOMEBODY IS GOING TO GET KILLED! THESE PROBLEMS ARE NOT CONSISTENT BUT THEY ARE REAL AND DANGEROUS! WE ARE AFRAID TO DRIVE OUR NEW VEHICLE! IT HAS BEEN TO THE DEALER 5 TIMES FOR THE TRANSMISSION ISSUES. *TR

Electrical System
Filed Oct 27, 201620 milesVA

TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. WHILE ATTEMPTING TO ACCELERATE FROM A STOP, THE VEHICLE JERKED AND HESITATED BEFORE MOVING FORWARD. IN ADDITION, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO ACCELERATE AS THE RPMS INCREASED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE NEEDED TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 16V628000 (ELECTRICAL SYSTEM, POWER TRAIN). THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 20.

Unknown or Other
Filed Oct 27, 2016400 milesTX

I READ AN ARTICLE STATING THE HYUNDAI TUCSON CONNECTS WITH CARPLAY. TURNS OUT ONLY THE EXPENSIVE MODELS DO. HYUNDAI INSTALLS A SMALL COMMUNICATION SCREEN ON THE ECO, WHICH IS THE MODEL I BOUGHT, THAT IS NOT EQUIPPED TO RECEIVE CARPLAY DATA. WHAT IS NEEDED TO ENABLE THE SAFETY FEATURE? WILL YOU REQUIRE HYUNDAI TO ENABLE THE CAR'S COMMUNICATION DEVICE; THAT IS, TO ENABLE CARPLAY OR TO REPLACE THE INSTALL WITH A RECEIVER AND SCREEN THAT WILL WORK?

Structure › Body › Trunk Lid
Filed Oct 21, 20164,000 milesNV

TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. WHILE DRIVING OUT OF A PARKING GARAGE, THE TRUNK OPENED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 4,000. UPDATED 01/11/2017*CT UPDATED 6/26/18*JB

Power Train
Filed Oct 20, 20161,290 milesCA

WHILE IN TRAFFIC SLOWLY GOING UP A HILL ON A CITY STREET, THE CAR SIGNALED "TRANSMISSION TEMP. IS HIGH! STOP SAFELY." I WAS UNABLE TO PULL OVER FOR A FEW MINUTES BECAUSE OF THE STOPPED TRAFFIC, THEN SUDDENLY THE CAR TURNED OFF! I WAS STUCK UPHILL WITH THOSE AROUND ME HONKING TO MOVE THE CAR. AFTER SOME TIME, I WAS ABLE TO TURN THE CAR BACK ON AND MOVE FORWARD. THIS CONTINUED TO HAPPEN SEVERAL TIMES UNTIL I WAS FINALLY ABLE TO PARK THE CAR AND TURN IT OFF. AFTER A FEW HOURS, I TURNED THE CAR BACK ON AND IT WAS FINE. I WAS NOTIFIED BY HYUNDAI THAT THIS IS NORMAL BECAUSE OF THE DUAL CLUTCH TRANSMISSION AND THE INFORMATION IS IN MY MANUAL. HOWEVER, IT DOES NOT SAY THE CAR WILL TURN OFF ON ITS OWN! WHY DIDN'T THE DEALER TELL ME THIS?! IT IS VERY DANGEROUS!

Vehicle Speed Control
Filed Oct 20, 20167,000 milesMA

WHEN ACCELERATING FROM A STOP, THE VEHICLE HAS A DELAYED ACCELERATION. THIS HAS HAPPENED TO ME MULTIPLE TIMES EVEN AFTER THE NHTSA RECALL CAMPAIGN NUMBER 16V-628 HAS BEEN APPLIED (REPROGRAMMING OF THE DCT MODULE).

Engine
Filed Oct 18, 20168,000 milesPA

TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED THAT WHILE STATIONARY, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 8,000.

Engine
Filed Oct 18, 20168,000 milesIN

MY TUCSON SLOWS DOWN WHEN I PRESS DOWN ON THE ACCELERATOR TO SPEED UP. IT DID THIS MULTIPLE TIMES ON MY TRIP FROM INDIANA TO COLORADO. THIS IS EXTREMELY DANGEROUS! I SAW AN UPCOMING RECALL WHICH HYUNDAI DOES NOT HAVE ANY FIX FOR YET, BUT IT APPEARS TO ONLY BE ON SPECIFIC ONES WITH DUAL CLUTCH. I DON'T THINK MINE HAS THAT, BUT IT DEFINITELY HAS SAFETY ISSUES AND HYUNDAI WILL NOT ASSIST ME WITH IT. THERE ARE MULTIPLE OTHER ISSUES WITH MY NEW VEHICLE ALSO WHICH I CANNOT GET ASSISTANCE WITH AND HAVE FILED MULTIPLE COMPLAINTS, MULTIPLE PLACES.

Power Train
Filed Oct 18, 201618,904 milesLA

TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. WHILE AT A RED LIGHT WITH THE BRAKE PEDAL DEPRESSED, THE VEHICLE HESITATED AS IF IT WOULD STALL. AFTER APPROXIMATELY THIRTY SECONDS, THE VEHICLE DROVE NORMALLY. THE FAILURE OCCURRED DAILY. THE DEALER COULD NOT DUPLICATE THE FAILURE AND RECOMMENDED USING A DIFFERENT TYPE OF FUEL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 18,904.

Engine
Filed Oct 18, 20167,000 milesFL

TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. WHILE AT A STOP LIGHT WITH THE BRAKE PEDAL DEPRESSED, THE VEHICLE VIBRATED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 7,000.

Power Train
Filed Oct 17, 20167,100 milesPA

TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. AFTER THE ACCELERATOR PEDAL WAS DEPRESSED FROM A STOP, THE VEHICLE FAILED TO RESPOND WITHOUT WARNING. THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 16V628000 (POWER TRAIN), BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 7,100.

Power Train
Filed Oct 14, 201650 milesPA

TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. WHILE DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE FAILED TO IMMEDIATELY ACCELERATE BEFORE SUDDENLY SURGING FORWARD, HESITATING, AND BUCKING. ALSO, WHILE OPERATING THE VEHICLE, THE TRANSMISSION OVERHEATED AND THE "STOP SAFELY TRANSMISSION TEMPERATURE HIGH" MESSAGE DISPLAYED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. NO FURTHER INFORMATION WAS AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50.

Electrical System
Filed Oct 13, 20168,291 milesGA

TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED HESITATION AND UNINTENDED ACCELERATION. THE FAILURES OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE COULD NOT BE REPLICATED. PRIOR TO THE FAILURE, THE VEHICLE WAS REMEDIED PER NHTSA CAMPAIGN NUMBER: 16V628000 (ELECTRICAL SYSTEM, POWER TRAIN). THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 8,291.

Engine
Filed Oct 12, 20166,100 milesNY

I TOOK MY 2016 TUCSON INTO THE DEALERSHIP ON 9/23/2016 TO ADDRESS THE DUAL CLUTCH TRANSMISSION RECALL. PRIOR TO THAT, MY TUCSON WOULD RANDOMLY JERK, NOT ACCELERATE WHEN PRESSING ON THE ACCELERATOR, AND THE RPMS WOULD GO HAYWIRE. NOW, 10/12/2016, AFTER I TOOK IT IN FOR A RECALL, I AM STILL EXPERIENCING THE SAME ISSUE. IT'S HAPPENED ONCE IN SLOW TRAFFIC, AND JUST THIS MORNING ON THE HIGHWAY ON MY WAY TO WORK. THIS TIME HOWEVER, THE TUCSON'S RPMS WENT FROM THE 2X AREA TO THE 4X AREA WITHOUT PROVOCATION, CAUSING THE TUCSON TO DRASTICALLY ACCELERATE, ALMOST CAUSING ME TO REAR END SOMEONE. THIS WAS WITHOUT ME MANUALLY ACCELERATING. AT THIS POINT, I FEEL LIKE I'M DRIVING A DEATHTRAP AND AM UTTERLY DISAPPOINTED THAT HYUNDAI HAS DONE NOTHING TO TRULY CORRECT THIS ISSUE.

Power Train
Filed Oct 12, 20162,659 milesTX

TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE VIBRATED ABNORMALLY AND THE TRANSMISSION FAILED TO FUNCTION PROPERLY. ON SEVERAL OCCASIONS, THE ACCELERATOR PEDAL WAS DEPRESSED; HOWEVER, THERE WAS A HESITATION BEFORE THE TRANSMISSION ENGAGED AND THE VEHICLE LUNGED FORWARD. THE DEALER DIAGNOSED THAT THE DOUBLE CLUTCH IN THE TRANSMISSION FAILED AND THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,659.

Electrical System
Filed Oct 9, 2016LA

THIS VEHICLE SEEMS TO TAKE OFF IN THIRD GEAR, SHAKING EVERY TIME AND STALLING SOMETIME. IT HAS COMPLETELY SHUT OFF AT RED LIGHTS AND HAS STALLED PULLING OUT INTO TRAFFIC. THE DEALERSHIP HAS DONE 4 UPDATES TRYING TO CORRECT THE ISSUE BUT IT STILL OCCURS. ALL MANAGEMENT OF THE DEALERSHIP HAVE DRIVEN THIS VEHICLE AND AGREE THAT THERE IS DEFINITELY A PROBLEM. THE SERVICE MANAGER PUT HIS FOOT ON THE BRAKE AND THE GAS AS A DEMONSTRATION TO ME AND THE VEHICLE DIES OUT EVERY TIME. THEY DO NOT KNOW HOW TO FIX THE PROBLEM. THE RECALL DUE OUT ON OCTOBER 28, 2016 WAS ALREADY DONE ON SEPTEMBER 27, 2016 AND DID NOT CORRECT THE ISSUE.

Power Train
Filed Oct 5, 201613,200 milesAL

THIS IS MY SECOND COMPLAINT ON THIS CAR. THERE HAS BEEN PREVIOUS PROBLEMS WITH THE TRANSMISSION SLIPPING AND THE CAR WOULD NOT MOVE. THE CAR WOULD SUDDENLY LURCH FORWARD OR BACKWARD IF YOU WERE BACKING OUT OF A PARKING SPACE. WE TOOK OUR CAR TO THE DEALERSHIP FOR SERVICE ON SEPTEMBER 20, 2016 WHILE IT WAS THERE TWO RECALLS WERE TAKEN CARE OF. ONE WAS RECALL 149 WHICH IS SUPPOSED TO FIX THE PROBLEM. THE OTHER WAS FOR A HOOD LATCH. SINCE THIS SERVICE WORK THERE HAVE BEEN ADDITIONAL PROBLEMS WITH THE CAR. I BEGAN KEEPING A LOG BEFORE THE LAST SERVICE WORK. SAME TYPE PROBLEMS AS BEFORE THE RECALL WAS TAKEN CARE OF. TODAY, MY WIFE CALLED ME IN A PANIC ABOUT THE CAR. SHE HAD TRIED TO PULL OUT ON A HIGHWAY AND THE CAR REVVED UP BUT DID NOT MOVE. SHE SAID THE CAR SUDDENLY LURCHED FORWARD VERY ABRUPTLY SO MUCH SO THE TRACTION CONTROL LIGHT CAME ON. SHE IS SCARED TO DRIVE THE CAR ANYMORE. I CALLED TAMERON HYUNDAI AND SPOKE WITH RANDALL IN SERVICE. I EXPLAINED THE INCIDENTS THAT HAD HAPPENED SINCE THE RECALL. HE ASKED IF WE COULD BRING THE CAR IN TODAY. WE COULD NOT DUE TO WORK REASONS. I WILL BE TAKING THE CAR TO THE DEALER TOMORROW. NOT SURE WHAT THEY WILL DO OR SAY. I TOO AM VERY CONCERNED ABOUT THE SAFETY OF DRIVING THIS CAR.

Electrical System
Filed Oct 3, 20161,366 milesNY

TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED THAT THE VEHICLE HESITATED TO ACCELERATE. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNABLE TO BE DUPLICATED. THE DEALER STATED THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE AND THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V628000 (ELECTRICAL SYSTEM, POWER TRAIN). THE FAILURE MILEAGE WAS 1,366.

Fuel/Propulsion System
Filed Oct 3, 20162,000 milesNY

TRANSMISSION HAS A HARSH DELAYED SHIFT ON ATTEMPTING TO ACCELERATE FROM A STOPPED POSITION.

Engine
Filed Sep 29, 20167,000 milesPA

PROBLEMS WITH VEHICLE SINCE PURCHASE. BROUGHT CAT BACK TO DEALER FOR REPAIR 4 TIMES, BUT PROBLEMS STILL REMAIN. PRIOR TO LAST SOFTWARE UPGRADE, CAR WOULD NOT ACCELERATE AFTER STOPPING, WOULD JERK WITHOUT WARNING, SLOW GOING UP HILL, WOULD ROLL BACK, AND WOULD STOP AND THEN PROPEL FORWARD. ONCE LAST RECALL (3) DONE, THE CAR STILL IN NOT DRIVING APPROPRIATELY. CAR RUNS ROUGH, STILL JERKS, STILL SLOW TO GO UP HILL AND STILL INTERMITTENTLY STOPS. TRANSMISSION WARNING (OVER HEATED) CAME ON, YET THE COMPUTER DID NOT MAKE NOTE OF IT WHEN READ FOR PROBLEMS AS IF IT NEVER HAPPENED. CAR IS UNSAFE, IS NOT DRIVING AS EXPECTED NOR AS IT SHOULD. GAS MILEAGE IS ALSO VERY LOW, CONSIDERABLY LOWER THAN WHAT WAS PROMISED UPON PURCHASE.

Power Train
Filed Sep 29, 201612,330 milesIN

TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. WHILE IN STOP-AND-GO TRAFFIC, THE TRANSMISSION TEMPERATURE WARNING INDICATOR ILLUMINATED. THE ACCELERATOR PEDAL WAS DEPRESSED, BUT FAILED TO RESPOND. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V628000 (POWER TRAIN). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 12,330.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2016 Hyundai Tucson → · Every Tucson year → · How the figures are calculated →