A FEW MONTHS AFTER PURCHASING THE VEHICLE IN APRIL 2017 I TOOK IT IN FOR SERVICE AND COMPLAINED ABOUT A HESITATION IN ACCELERATION. I INFORMED THE DEALER THAT THE PROBLEM OCCURRED IN NORMAL DRIVING MODE AND WAS WORSE IN ECO MODE. THE DEALER CHECKED FOR THE LATEST TCM UPDATE, SAID IT HAD THE RECALL UPDATE INSTALLED AND SAID THAT ALL WAS OK AND DON'T DRIVE IN ECO MODE. ON A NUMBER OF OCCASIONS SINCE THEN, THE VEHICLE CONTINUED TO EXHIBIT HESITATION SPORADICALLY IN REGULAR MODE, BUT ALSO HAD A MORE SERIOUS FAULT. A NUMBER OF TIMES AT BUSY INTERSECTIONS, THE VEHICLE REFUSED TO MOVE FOR A FEW SECONDS. THIS BECAME A PANIC SITUATION AS THE VEHICLE WAS MOMENTARILY "STALLED" IN ONCOMING TRAFFIC WHEN MAKING LEFT TURNS. I REPORTED THIS TO THE DEALER SERVICE AND THEY AGAIN CHECKED AND SAID THE VEHICLE HAS THE LATEST TCM UPDATE. SUBSEQUENTLY I HAVE NOTICED THAT THE CAR HAS OCCASIONAL HESITATION BUT HAVE NOT HAD THE MORE SERIOUS "REFUSED TO MOVE" SITUATION. SINCE IT IS A SPORADIC PROBLEM I HAVE GRAVE CONCERN THAT IT COULD HAPPEN AGAIN.THE DEALER ADVISED ME TO CALL HYUNDAI CUSTOMER SERVICE. AFTER SPEAKING TO A CUSTOMER SERVICE SPECIALIST TODAY I RECEIVED TWO OFFERS; TRADE YOUR CAR IN FOR WHATEVER THE DEALER OFFERS WITH NO HYUNDAI CO.ASSISTANCE, AND INFORMATION ABOUT HOW THE DUAL CLUTCH TRANSMISSION WORKS. SO I AM SUPPOSED TO ACCEPT THAT I MADE A MISTAKE IN BUYING MY 4TH HYUNDAI AND HYUNDAI MADE NO MISTAKE, OR I AM AN IGNORANT FOOL WHO NEEDS TO EDUCATE MYSELF. I WAS OFFERED A GIFT CARD TO PL
2016 Hyundai Tucson complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2016 record →
REAR PASSENGER DOOR DOES NOT OPEN. IT WILL NOT OPEN FROM INSIDE OR OUTSIDE OF THE VEHICLE. DRIVER DOOR IS NOW STARTING TO STICK.
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED THAT THE ELECTRICAL SYSTEM WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS SERVICED AT SHEPPARD HYUNDAI (2300 W 7TH AVE, EUGENE, OR 97402, (541) 343-8811) PER NHTSA CAMPAIGN NUMBER: 16V628000 (POWER TRAIN, ELECTRICAL SYSTEM); HOWEVER, THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT MENTIONED THAT THE ELECTRICAL SYSTEM WARNING INDICATOR REMAINED ILLUMINATED AFTER THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 61,800.
COMING TO A STOP /SLOW ROLL AND ACCELERATE THERE IS A BAD HESITATION. CAN BE UNSAFE TO PULL OUT INTO TRAFFIC. HAD HYUNDAI 149 RECALL PERFORMED AND PROBLEM IS BETTER BUT NOT FIXED. TALKED TO HYUNDAI SERVICE, THEY SAID THEY CAN'T FIX UNLESS HYUNDAI COMES OUT WITH NEW RECALL PROGRAM.
WHEN ACCELERATING AFTER A STOP THE CAR WILL NOT ACCELERATE. IT BASICALLY SEEMS TO BE STUCK AND THE CAR DOES NOT MOVE. THIS HAS HAPPENED ON MULTIPLE OCCASIONS AND I HAVE ALMOST BEEN REAR ENDED TWICE BECAUSE THE PERSON BEHIND ME DOESN'T KNOW THAT MY CAR WON'T ACCELERATE. THIS IS A SAFETY ISSUE NOT ONLY FOR ME BUT FOR EVERYONE ELSE ON THE ROAD. I WAS MAKING A LEFT HAND TURN AT AN INTERSECTION AND THE CAR STARTED TO ACCELERATE BUT THEN JUST STOPPED AND THE LIGHT TURNED AND THE ONCOMING TRAFFIC ALMOST HIT ME. I AM NOT SURE IF THIS IS THE POWER TRAIN OR WHAT IT IS. WE HAVE EXPRESSED THIS CONCERN TO A HYUNDAI DEALERSHIP IN THE PAST AFTER SEEING A RECALL FOR THIS BUT THEY SAID IT WASN'T MY MAKE AND MODEL FOR THAT RECALL. THIS HAS HAPPENED TOO MANY TIMES FOR ME NOT TO BELIEVE THAT THERE IS SOMETHING WRONG.
HELLO: GLAD YOU ARE THERE. GIVEN A 2016 NATIONAL SERVICE RECALL, (16V628000) PERHAPS YOU ARE AWARE OF THE 'HESITATION' AND RELATED DANGEROUS FLAWS IN THE REGULAR OPERATION OF HYUNDAI TUCSON VEHICLES WITH A 'DUAL CLUTCH' TRANSMISSION. WE PURCHASED OUR VEHICLE NEW ON 09/05/2015 FROM A HYUNDAI DEALER. WE RETURNED IT TO THE DEALER FOR THE HESITATION PROBLEM ON 10/19/2015 AND AGAIN ON 11/4/2015, EVENTUALLY A DOZEN TIMES TO VARIOUS HYUNDAI DEALERS IN HOPE OF HAVING A LASTING REPAIR DONE. TO NO AVAIL. WE WERE TOLD REPEATEDLY OF A SOFTWARE UPDATE OR ADJUSTMENT TO SOLVE THE PROBLEM. WE WERE TRUSTING EACH TIME, ACCEPTING THE VEHICLE BACK. (SERVICE RECORDS OFTEN STATED THAT A MECHANIC 'COULD NOT REPLICATE' THE PROBLEM AS IF THAT WERE ANSWER TO A PROBLEM THAT WAS KNOWN TO ARISE SPORADICALLY. CONVERSELY, SEVERAL TIMES A SERVICE EMPLOYEE SAID OFF TO THE SIDE THAT THEY WERE WELL AWARE OF THE PROBLEM AND IN TWO CASES THEY HAD THE SAME ONGOING PROBLEM WITH THEIR HYUNDAI VEHICLES!) THIS HESITATION HAS, FOR SELF-PROTECTION, OFTEN FORCED US TO DRIVE OUT OF OUR WAY TO AVOID BUSY UNCONTROLLED INTERSECTIONS AS A MID-CROSS HESITATION COULD RESULT IN THE HIGHLY DANGEROUS, INFAMOUS 'T-BONE' ACCIDENT. IT HAS CAUSED NEAR REAR-END COLLISIONS AS DRIVERS BEHIND US DO NOT EXPECT A SUDDEN PAUSE IN MOVEMENT. CONCERNS OF ACCIDENTS PRODDED US AT TIMES TO INSTEAD DRIVE A MUCH OLDER CAR WITH 200,000 MILES. WHAT SEEMS TO BE A CLUTCH PROBLEM HAS RECENTLY GROWN: HESITATION CAN OCCUR AT HIGHWAY SPEEDS, WHICH OBVIOUSL
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED THAT THE VEHICLE FAILED TO ACCELERATE WHILE MAKING A RIGHT TURN WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT STATED THAT THERE WAS A DELAY AND A SUDDEN INCREASE IN SPEED MOMENTS AFTER THE ACCELERATOR PEDAL WAS DEPRESSED. THE FAILURE OCCURRED MORE THAN TWICE. THE DEALER (NASHUA HYUNDAI, 140 DANIEL WEBSTER HWY, NASHUA, NH 03060, 603-891-3511) DIAGNOSED THAT A SOFTWARE UPDATE WAS NECESSARY. THE UPDATE WAS PERFORMED, BUT FAILED TO PROVIDE A PERMANENT REMEDY AS THE FAILURE CONTINUED. THE VEHICLE WAS THEN TAKEN TO AUTOFAIR HYUNDAI (1477 S WILLOW ST, MANCHESTER, NH 03103, 603-634-0500) WHO ALSO PROVIDED A SOFTWARE UPDATE, WHICH FAILED TO PREVENT THE FAILURE. THE DEALERS INDICATED THAT THE TRANSMISSION MAY BE THE CAUSE OF THE FAILURES, BUT DID NOT SPECIFICALLY DIAGNOSE THE PART THAT NEEDED TO BE REPLACED. THE MANUFACTURER ISSUED A RECALL FOR NHTSA CAMPAIGN NUMBER: 16V628000 (POWER TRAIN, ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INSTRUCTED THE CONTACT TO TAKE THE VEHICLE TO THE DEALER FOR FURTHER DIAGNOSTIC TESTING AND REPAIRS. THE VIN AND FAILURE MILEAGE WERE UNKNOWN.
I HAVE OWNED A 2016 HYUNDAI TUCSON FOR 2.5 YEARS. IN THAT TIME IT HAS BEEN IN FOR SEVERAL ISSUES THAT CAN NOT BE DUPLICATED WHEN AT THE SERVICE CENTER AND DEEMED "WORKING FINE, NO CODES PRESENT AT THIS TIME". MY ISSUES HAVE INCLUDED LOSS OF TRANSMISSION CONTROL AFTER A STOP (SOFTWARE UPDATE FIXED), INTERMITTENT HEADLAMP THAT WON'T TURN ON, THE MEDIA DISPLAYING "BATTERY DISCHARGE WARNING" WHILE CAR WAS RUNNING AND IN MOTION (HEADLAMP REPLACED AFTER SEVERAL TIMES TAKING TO THE DEALERSHIP AND I WAS LUCKY ENOUGH TO HAVE THE WARNING LIGHT GO ON WHILE THE TECHNICIAN WAS THERE). NOW THE COMPUTER/DASH BOARD IS RESTARTING ITSELF AT 45 MPH . THIS HAS OCCURRED TWO TIMES. THE DASH BOARD WENT DARK FOR 1 SECOND AND THEN STARTED BACK UP THROUGH IS STARTUP SEQUENCE. DURING THIS TIME, THE ENGINE IS STILL RUNNING BUT I HAVE NO CONTROL OVER THE TRANSMISSION. IF YOU PUSH ON THE GAS PEDAL IT WILL INCREASE RPMS BUT NOT ACCELERATE. DURING THIS TIME IT IS NECESSARY TO PULL OVER AND TURN THE CAR OFF AND THEN BACK ON. AGAIN, NO CODES THROWN AND NOT REPRODUCIBLE AT THE SERVICE CENTER. THE SERVICE CENTER FOUND THAT THE POSITIVE BATTERY TERMINAL WAS NOT COMPLETELY TIGHT AND THOUGHT MAYBE THIS CAUSED THE ISSUE. I AM FRUSTRATED THAT SOMETHING THAT COULD HAPPEN EASILY AS THIS DOESN'T SHOW UP AS AN ERROR SINCE IT CAUSED A UNSAFE DRIVING ENVIRONMENT. 24 HOURS AGO, WHILE TRYING TO MAKE A LEFT HAND TURN AT A BUSY STREET THE CAR STARTED FORWARD WHEN GAS PEDAL PRESSED BUT THEN STOPPED MOVING FORWARD ONLY TO LURCH
SEVERAL TIMES THE VEHICLE HAS HAD ON GOING ISSUES, WHEN PUSHING ON THE GAS PEDAL TO MOVE ITS EITHER NO MOVEMENT OR JERKS BACK AND FORTH LIKE ITS OUT OF GAS BUT WONT GO. THIS HAS BEEN ON GOING SINCE I LEASED IT NEW BUT THE DEALERSHIP KEEPS TELLING ME ITS FINE. THEY HAVE HAD IT MANY TIMES. IT HAS ALMOST GOTTEN ME HIT SEVERAL TIMES AS IT DOESN'T ALWAYS GO. I HAVE HAD TO PUT MY HAZARDS ON AND MOVE OUT OF TRAFFIC ON THE HIGHWAY. THIS VEHICLE HAS DONE THIS FROM A STOP TO GO AND WHILE IN TRAFFIC WHILE I AM GOING AND TURNING. I HAVE HAD ALL THE UPDATES AND HAVE BEEN TOLD IT IS FIXED BUT IT STILL CONTINUES TO DO THIS IN ALL SITUATIONS AT RANDOM TIMES.THIS IS NOT A SAFE VEHICLE FOR MY FAMILY. I AM VERY DISAPPOINTED.
VEHICLE DOES NOT MOVE WHEN ACCELERATOR PEDAL IS PRESSED. OR IT MOVES AND THEN STOPS WHILE THE ACCELERATOR IS PRESSED. STUTTERS DURING ACCELERATION AS WELL. VERY DANGEROUS ISSUE WHICH CAN RESULT IN A CRASH OR DEATH. I'VE REPORTED THIS 2X TO HYUNDAI AND THEY STATE IT IS HAPPENING BUT NOT RECALLED UNDER MY VIN. I'VE HAD IT SERVICED 3X REGARDING THIS ISSUE AND THEY HAVEN'T FIXED THE ISSUE. THIS IS HAPPENING TO MY VEHICLE! DATES BELOW ON WHEN IT HAPPENED IS NOT EXACT BECAUSE IT'S STILL HAPPENING.
THE ENGINE OIL PRESSURE WARNING LIGHT TURNED ON WITHOUT ANY AUGURIES WHILE DRIVING ON A HIGHWAY. WE PULLED OVER THE CAR AS SOON AS POSSIBLE, BUT THE CAR COULD NOT BE STARTED AGAIN AFTER WE TURNED OFF THE ENGINE. WE HAD THE CAR TOWED TO A HYUNDAI DEALERSHIP, AND THEN WE WERE TOLD THE ENGINE WAS SEIZED AND NEEDED TO BE REPLACED. WHEN WE ASKED HOW IT HAPPENED, THEY TOLD US THAT OUR ENGINE OIL PLUG WAS MISSING, SO ALL THE ENGINE OIL WAS DRAINED OUT. THEY CHECKED OUR MAINTENANCE RECORD, AND FOUND THAT WE HAD AN OIL CHANGE THREE MONTHS BACK AT ANOTHER HYUNDAI DEALERSHIP. WE WERE TOLD THAT IT COULD BE POSSIBLE THAT THE ENGINE OIL PLUG WAS NOT PROPERLY INSTALLED DURING LAST MAINTENANCE SERVICE, BUT THEY WERE NOT SURE ABOUT IT, AFTER ALL IT HAD BEEN 3 MONTHS NOT 30 MINUTES SINCE THEN. WE WERE NEVER GIVEN A SURE REASON FOR WHAT HAPPENED TO THE CAR, BUT THE ENGINE REPLACEMENT WAS TAKEN CARE OF BY HYUNDAI WARRANTY. PERSONALLY I DON'T THINK THE 'MAINTENANCE MISTAKE' HYPOTHESIS MAKE SENSE. WE DID NOT DRIVE THIS CAR DAILY, MAXIMUM AVERAGE USAGE WAS ABOUT WEEKLY, BUT LONG DISTANCE MOST TIMES. IF THE PLUG WAS LOOSE DUE TO THE MAINTENANCE, WE SHOULD HAVE A PROBLEM SOONER UNLESS THE OIL DOESN'T DRAIN WHEN A CAR IS PARKED. IN ADDITION, IT COULD NOT BE SOMEONE LOOSE THE PLUG AT A PARKING LOT ON PURPOSE EITHER. BECAUSE WHEN WE DROVE THE CAR OUT, WE DID NOT NOTICE ANY OIL TRACE ON THE GROUND, AND WE HAD BEEN CONTINUOUSLY DRIVING THIS CAR FOR ABOUT 2 HOURS BEFORE THE ENGINE FAILURE HAPPENED. THE MOS
WHILE ATTEMPTING TO PULL OUT OF A PRIVATE DRIVE AGAIN 4 DAYS AGO, WITH PLENTY OF TIME BEFORE ON COMING TRAFFIC WAS CLOSE, MY CAR WOULD NOT ACCELERATE WITH THE GAS PEDAL ALL THE WAY TO THE FLOOR. IT FINALLY DID ACCELERATE WHEN TRAFFIC WAS DANGEROUSLY CLOSE. THIS HAS HAPPENED PREVIOUSLY AND IS UNACCEPTABLE. I AM PREGNANT AND THIS IS TOO DANGEROUS. DOES THERE HAVE TO BE AN ACCIDENT BEFORE IT GETS FIXED? IT NEEDS FIXED NOW! IT WAS 6:56PM, NOT THE PRIME HEAT OF THE DAY AS MANY USE THAT AS AN EXCUSE. I WILL NEVER BUY A TUCSON AGAIN AND WILL NOT RECOMMEND THEM. THE MORNING OF THIS INCIDENT (8A-10A) MY CAR FELT AS IF THE TRANSMISSION WAS 'SLIPPING' AND 'JERKING' SEVERAL TIMES AS I DROVE THROUGH THE CITY. AGAIN NOT DURING THE HEAT OF THE DAY. PLEASE CONTACT ME WITH ANY AND ALL SAFETY RECALLS. ONCE AGAIN I AM UNABLE TO CHECK THE 'YES' BOX TO REQUEST THIS INFORMATION AT THE BOTTOM OF THIS FORM.
AT SLOW START STOP SPEED THE CAR WILL AT TIMES NOT RESPOND TO ACCELERATOR,CAR WILL NOT MOVE FOR A FEW SECONDS. CONTRARY TO MANY COMPLAINTS OF THIS PROBLEM THE ENGINE DOES NOT REV , IT IS AS IF THERE IS NO CONNECTION TO THE FOOT PEDAL.USUALLY HAPPENS WHEN EDGING FORWARD TO EXIT A DRIVEWAY.I HAVE BEEN NEARLY T-BONED MANY TIMES.ONLY FORSIGHT HAS KEPT ME OUT OF TROUBLE SO FAR BUT I'M AFRAID SOME DAY MY LUCK WILL RUN OUT.
WHEN STEPPING ON THE GAS PEDAL, FROM A COMPLETE STOP, THE CAR DOES NOT IMMEDIATELY GO. IT SLOWLY MOVES, AND THEN TAKES OFF AFTER ABOUT 2-3 SECONDS. IF STEPPING LIGHTLY ON THE GAS PEDAL, MOVING SLOWLY ("CREEPING"), AS IF THROUGH A PARKING LOT, THE VEHICLE SHUTTERS AND JERKS.
IN NOVEMBER 2017 I PURCHASED A 2016 HYUNDAI TUSCON. APPARENTLY, THE VEHICLE HAS A "DUAL CLUTCH TRANSMISSION" DCT. RECENTLY WHILE BACKING OUT OF MY DRIVEWAY AND THEN PUTTING THE CAR IN DRIVE AND PUSHING THE ACCELERATOR THE VEHICLE LUNGED JERKING MYSELF AND MY DAUGHTER. THIS IS NOT THE FIRST TIME THIS HAS OCCURRED. IN ADDITION WHILE IN TRAFFIC THE VEHICLE WILL BEGIN TO SHUDDER UNTIL NEAR STALL. THIS IS BOTH SCARY AND ALARMING. THE SHUDDERING OCCURS WHEN EITHER ROLLING FORWARD, ACCELERATING THE GAS, OR SITTING IDLE. THIS HAS BECOME A SERIOUS CONCERN AS MY CAR JUST DOES NOT RESPOND TO THE ACCELERATION AT ALL AT TIMES. THIS IS BECOMING INCREASING SCARY AND UNSTABLE IN MY OPINION. I HAVE BEEN TO THE DEALERSHIP TWICE NOW AND GET NO REAL ANSWERS EXCEPT THAT THE CAR CHECKS OUT FINE AND THEY CANNOT DUPLICATE THE ISSUE. I HAVE SEARCHED FOR RECALLS ON THIS ISSUE AND FOUND ON "CAR COMPLAINTS" THERE IS A RECALL ON THIS YEAR, MAKE AND MODEL YET HYUNDAI HAS NO INFORMATION ON THIS. I WILL BE CALLING THE MANUFACTURER TO COMPLAIN. I AM SICK TO MY STOMACH ABOUT THIS. PURCHASED THIS CAR FOR STABILITY AND SECURITY ON THE ROAD AND NOW I AM STUCK WITH IT. SELLERS SHOULD HAVE TO DISCLOSE THE DUAL CLUTCH TRANSMISSION TO BUYERS. PERIOD!
INSTALLED TRAILER HITCH AND WIRING ON SAID 2016 HYUNDAI TUSCON AND WIRING MODULE SHORTED OR MALFUNCTIONED CAUSING DEFECTIVE LIGHTING ON TRAILER. CHECKED ONLINE AND FOUND THAT A RECALL FOR THIS PROBLEM DOES EXIST FROM HYUNDAI ( RECALL CAMPAIGN 153 ) AND THIS VEHICLE DOES FIT THE MANUFACTURE DATE WITHIN THE RECALL BUT THE DEALER AND HYUNDAI CUSTOMER WHEN NOTIFIED SAID THAT THIS VIN # IS NOT INCLUDED IN THE RECALL EVEN THOUGH I AM HAVING THE EXACT PROBLEM THE RECALL IS FOR. I AM MAKING THIS NOTICE IN THAT SHOULD THERE BE A PROBLEM IN THE FUTURE THAT I HAVE TRIED TO GET THE PROBLEM RESOLVED AND THE COMPANY CHOOSES TO DISMISS MY CLAIM. THIS PROBLEM EXIST MOVING OR STATIONARY, BUT IS EXTREMELY DANGEROUS AT NIGHT AND ESPECIALLY WHEN CHANGING LANES OR TURNING
SITTING IN TRAFFIC BECAUSE OF A ACCIDENT MY TUCSON WOULD NOT MOVE WHEN I PRESSED THE ACCELATOR FOR ABOUT 2 SECONDS THE RPMS WOULD GO UP, THEN THE TRANSMISSION WOULD ENGAGE AND THE VEHICLE WOULD LUNG FORWARD. THIS CONTINUED FOR ABOUT 2 HOURS. I BELIEVE THE DUAL CLUTCH TRANSMISSION IS AT FAULT.
THERE IS AN ISSUE WITH THE SPORT MODELS THAT HAVE THE DUAL CLUTCH TRANSMISSION. THE VEHICLES HESITATE WHEN ACCELERATING FROM A STOP AND WILL THEN LAUNCH FORWARD ONCE THE GEAR ENGAGES. THE RPMS WILL SHOOT TO 3 AND THEN DROP TO JUST ABOVE 0 MULTIPLE TIMES BEFORE THE VEHICLE REACHING 20 MPH. MY VEHICLE IS ALSO MAKING A RATTLING SOUND WHEN IDLING AND ACCELERATING AT SLOW SPEEDS. HYUNDAI HAS DONE THEIR RECALL UPDATE BUT IT IS NOT COMPLETELY FIXING THIS ISSUE AND JUST MAKING IT SLIGHTLY LESS DRAMATIC. I HAVE ASKED HYUNDAI MULTIPLE TIMES TO ADDRESS THIS AND THEY ARE REFUSING TO ADDRESS OT SAYING IT IS JUST A CHARACTERISTIC OF THE DUAL CLUTCH TRANSMISSIONS TO AVOID HAVING TO REPAIR THE VEHICLES . I HAD A TECH AT HYUNDAI TELL ME THAT HYUNDAI WILL SAY IT'S NORMAL BUT IT'S NOT NORMAL. PLEASE PLEASE INVESTIGATE. MY VEHICLE FAILED TO ACCELERATE WHEN I WAS MERGING FROM A STOP TO ANOTHER LANE WITH ONCOMING TRAFFIC AT 40 MPH ON A CITY STREET, IT TOOK A FEW SECONDS BEFORE THE TRANSMISSION ENGAGED AND MOVED. IT ALSO HESITATED WHILE I WAS TURNING FROM A DRIVEWAY AND THEN JERKED AND KICKED FORWARD. THIS IS NOT SAFE !
WE BOUGHT THE CAR BRAND NEW FROM THE SHOWROOM FLOOR WITH 0 MILES ON THE SPEEDOMETER. WHEN WE BACK OUT FROM THE DEALER PARKING LOT AND PUT THE CAR IN DRIVE, IT WOULD NOT MOVE FORWARD AT ALL. THE SALESMAN ENDED UP BACKING THE CAR TO THE SERVICE DEPT WHERE THEY REPROGRAMMED THE TRANSMISSION. IT RAN FINE FOR A MONTH OR TWO THEN STARTED STALLING AGAIN. THE DEALER REPROGRAMMED THE TRANSMISSION AND ONCE AGAIN IT RAN FINE FOR A SHORT PERIOD UNTIL RESUMING THE STALLING EFFECT AGAIN. NOW, THE TRANSMISSION STALLS AND/OR SHUTTERS CONSTANTLY WHEN TAKING OFF, CAUSING US TO ALMOST BE HIT BY ONCOMING CARS. THE MILEAGE IS ONLY 11,000 AND THE POWERTRAIN HAS A 10YR/100,000 MILE UNLIMITED WARRANTY, BUT HYUNDAI SAYS THE TRANSMISSION IS ACTING EXACTLY THE WAY IT IS SUPPOSED TO AND WILL NOT DO ANYTHING ABOUT IT.
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED THAT THE REAR DRIVER AND PASSENGER SIDE DOOR LOCKS FAILED. THE CONTACT WAS UNABLE TO UNLOCK THE DOORS AUTOMATICALLY OR MANUALLY FROM OUTSIDE OR INSIDE THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR INSPECTION. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 40,000.
AFTER PURCHASING THE VEHICLE THE MILEAGE WAS NOT ADDING CORRECTLY, I BOUGHT THE CAR WITH APPROXIMATELY 104 MILES ON IT AND AFTER 2 WEEKS OF DRIVING APPROXIMATELY 200 MILES THE TOTAL MILES ON MY CAR WAS 150. MY CAR AUTOMATICALLY STARTS ON OCCASION WHEN I USE MY KEY FOB TO LOCK MY DOORS. MY STEREO/GPS/BACK UP CAMERA VIEW DOESN'T WORK AT TIMES. I HAVE HAD SEVERAL OCCURRENCES IN WHICH THE TRANSMISSION FEELS AS THOUGH IT 'SLIPS' AND OTHERS IN WHICH I HAVE TO PRESS THE ACCELERATOR (GAS PEDAL) TO THE FLOOR TO GET MY CAR TO MOVE. TODAY I WAS COMPLETELY STOPPED AT A RED TRAFFIC SIGNAL, UPON GREEN I STEPPED ON THE ACCELERATOR (GAS PEDAL) AND MY CAR RESPONDED AS IF IT WERE IN NEUTRAL AND I STEPPED ON THE ACCELERATOR. THE ENGINE REVVED AND IT MOVED A FEW FEET. I HAVE LESS THAN 33,000 MILES ON MY CAR AND I HAVE HAD ISSUES SINCE I PURCHASED IT. I HAVE TAKEN IT TO THE DEALERSHIP MULTIPLE TIMES AND THEY SAY THEY 'CAN'T DUPLICATE' THE ISSUES I'M HAVING. TRANSMISSION APPOINTMENT IS TOMORROW. I WOULD LIKE NOTIFICATIONS OF ANY RECALLS, I AM UNABLE TO CHECK THE BOX AT THE BOTTOM OF THE PAGE I AM SUBMITTING.
MY 2017 TUCSON NOW HAS 1,771 MILES. I HAVE THE SAME FEARS FOR MY FAMILY, MYSELF AS WELL AS OTHERS WHEN I DRIVE THIS VEHICLE. PROBLEMS OCCUR AFTER I HAVE DRIVING AT LEAST 15 TO 20 MINUTES. IF SUV THEN SITS FOR A SHORT WHILE THEY MAY START UP AT THAT POINT. SEVERAL TIMES MERGING ONTO THE BUSY INTERSECTION I ATTEMPT TO PULL FORWARD WITH THE INTENTION OF MAKING A LEFT HAND TURN. I APPLY PRESSURE TO THE GAS PEDAL, MY SUV SLOWLY MOVES INTO ONCOMING TRAFFIC. THE RPM'S REV, BUT THE VEHICLE BARELY MOVES. I HAVE CARS COMING DOWN A HILL TOWARDS ME THE CAR BEHIND ME HAS SLAMMED ON THEIR BRAKES. MORE PRESSURE APPLIED TO THE GAS, EVENTUALLY I HAVE POWER. SITTING AT A RED LIGHT WHEN IT TURNS GREEN, AGAIN PRESSURE APPLIED TO THE GAS AND THE CAR REVS AND SUV EDGES FORWARD. I FEEL LIKE L HAVE NO POWER THEN ALL OF A SUDDEN THE SUV STARTS TO MOVE. I AM GOING TO CAUSE AN ACCIDENT AND IT WILL BE AT THE HANDS OF HYUNDAI. I HAVE EXPLAINED MY CONCERN TO HYUNDAI AND WAS TOLD THEY NEVER HEARD OF THIS, BUT BRING IT IN FOR AN APPOINTMENT. I SCHEDULED AN OIL CHANGE WHILE THEIR I ASKED THEM TO PLEASE CHECK MY CONCERNS AND I EXPLAINED AGAIN. WENT BACK A FEW HOURS LATER & THEY FOUND NOTHING, NO CODES CAME UP TO EXPLAIN ANY ISSUES, I COULD LEAVE IT FOR THREE DAYS AT A FUTURE DATE SO THEY COULD SPEND AN EXTENDED PERIOD OF TIME WITH IT. THEY NEVER ENDED UP HAVING A RENTAL TO TAKE IT AS OF YET. 2016 TUCSON OWNERS EXPERIENDED THE SAME ISSUES. HYUNDAIS 2ND YEAR WITH THE SAME ISSUES, 2016'S TACKLED WITH NO SUCCESS.
WHEN ACCELERATING I STEP ON THE GAS AND THE CAR BARELY MOVES FORWARD AND THEN YOU CAN FEEL THE TRANSMISSION DISENGAGE WHILE THE RPMS CONTINUE TO RISE BUT AT THIS POINT YOU ARE STUCK IN THE MIDDLE OF AN INTERSECTION WITH NO POWER, IM SURE YOU CAN IMAGINE THE SAFETY CONCERNS WITH THIS. THEN, SOMETIMES 2 SECONDS, SOMETIMES 5-10 SECONDS LATER THE TRANSMISSION ENGAGES AND THE CAR LAUNCHES FORWARD DUE TO THE HIGH RPMS. IM SURE THIS ISNT GOOD FOR THE TRANSMISSION AND IT IS EASY TO LOSE CONTROL OF A CAR LAUNCHING IN THIS MANNER. WE HAVE HAD NUMEROUS CLOSE CALLS ON THE ROAD. THERE ARE ALSO TIMES WHEN I STEP ON THE GAS AND THE RPMS RISE BUT THE CAR DOES NOTHING AT ALL. I WILL PUT IT IN PARK AND THEN DRIVE MULTIPLE TIMES AND THE CAR STILL WONT MOVE. I HAVE HAD TO TURN THE CAR OFF IN THE MIDDLE OF AN INTERSECTION IN ORDER TO GET THE TRANSMISSION TO WORK PROPERLY. WHEN I BROUGHT THESE COMPLAINTS TO HYUNDAI THEY SAID THEY WERE AWARE AND TOLD ME THEY HAD JUST ISSUED A RECALL. SO I BROUGHT MY CAR IN TO HAVE IT FIX. I WAS REALLY EXCITED TO FINALLY HAVE WHAT I PAID FOR. WELL, I WAS EXTREMELY DISAPPOINTED WHEN I PICKED UP THE CAR BECAUSE THE RECALL DID ABSOLUTELY NOTHING. WE ARE ACTUALLY EXPERIENCING THESE PROBLEMS MORE FREQUENTLY. SOME TECHNICIANS AND HYUNDAI MOTORS USA TELL ME THAT I DONT KNOW HOW TO DRIVE A DUAL CLUTCH TRANSMISSION AND SAY THAT I SHOULDNT EXPECT THE CAR TO ACCELERATE WHEN I STEP ON THE GAS. LET ME REPEAT, I SHOULDNT EXPECT THE CAR TO ACCELERATE WHEN I STEP ON THE GAS! THEY A
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE WOULD NOT PROPERLY ACCELERATE AND THE ENGINE STALLED. THE VEHICLE WAS TOWED TO THE DEALER (LAFONTAINE HYUNDAI IN DEARBORN, MI) WHERE IT WAS DIAGNOSED THAT THE ENGINE WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS APPROXIMATELY 5,000.
THIS SUV STUTTERS AND HESITATES ON ACCELERATION. AT A STOP ENTERING TRAFFIC LANES VERY UNSAFE WHILE IDLING WILL STUMBLE AND SHAKE. RPMS WILL RAMP UP WITH NO TRANSMISSION ENGAGEMENT. THIS IS OUR 3RD TRANSMISSION I DON'T THINK HYUNDAI HAS A FIX FOR THIS TRANSMISSION PROBLEM. CAR WAS $35000 WHAT HAPPENS WHEN WARRANTY EXPIRES? UNSAFE. UNACCEPTABLE MULTIPLE SIMILAR COMPLAINTS ABOUT THIS MODEL AND ITS TRANSMISSION ONLINE HYUNDAI OFFERS NO LONG TERM SOLUTION
AFTER TURNING VEHICLE OFF, THE GAS TANK MAKES A NOISE SIMILAR TO A PLASTIC WATER BOTTLE EXPANDING/CONTRACTING.
DOUBLE-CLUTCH TRANSMISSION HESITATION WHEN THINKING ABOUT STARTING OUT OR SHIFTING OF 1.5 TO 2 SECONDS. THIS ALLOWS AN ONCOMING VEHICLE TO BE 2.5 CAR LENGTHS CLOSER AND WHEN YOU ARE MAKING A LEFT HAND TURN AGAINST ON-COMING TRAFFIC THIS IS LIFE THREATENING. THIS DOES NOT HAPPEN ALL THE TIME AND YOU DON'T KNOW WHEN IT WILL HAPPEN. IT ALSO HAPPENS WHEN MOVING STRAIGHT. THE HYUNDAI DEALER TOLD US TO KEEP THE DRIVE MODE IN SPORT - IT HAPPENED ONCE IN THAT NOT NEARLY AS SEVERE. HOWEVER IN SPORT WE GET FAR LESS MILES PER GALLON (5 MILES ON AVERAGE) AND THE FUEL ECONOMY WAS WHY WE BOUGHT THE VEHICLE. WE ALSO CONTACTED CORPORATE AND THEY INFORMED US THE COMPANY THAT MADE THE TRANSMISSION SAID, 'IT WORKS AS DESIGNED.' THAT MEANS IT WAS DESIGNED TO PUT PEOPLES' LIVES IN DANGER.
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED THAT THE REAR PASSENGER SIDE DOOR FAILED TO OPEN FROM INSIDE AND OUTSIDE OF THE VEHICLE. IN ADDITION, THE FRONT PASSENGER SIDE DOOR FAILED TO OPEN FROM INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO BOWSER HYUNDAI (1001 CLAIRTON BLVD, PLEASANT HILLS, PA 15236) WHERE IT WAS DIAGNOSED THAT THE DOOR ACTUATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 67,952.
MY CAR HAS DIFFICULTY ACCELERATING (7X), INABILITY TO REVERSE (2X), AND A TRANSMISSION ERROR THAT LIMITS MY SPEED (2X). TROUBLE ACCELERATING IS PRESENT IN ALL CASES. I BOUGHT THE CAR NEW IN OCTOBER 2015, AND A RECALL ON THE DUAL CLUTCH TRANSMISSION (DCT) WAS DONE IN FEBRUARY 2016. THE RECALL WAS TO FIX A KNOWN PROBLEM OF THE CAR'S INABILITY TO ACCELERATE AFTER REPEATEDLY PRESSING AND RELEASING THE ACCELERATOR. THE PROBLEMS STARTED IN MAY 2016 AFTER THE SOFTWARE UPDATE. I TOOK MY CAR TO HYUNDAI AND WAS TOLD IT WAS A NORMAL OPERATION OF DCT. IN DECEMBER 2016, THE SECOND PART OF THE DCT SOFTWARE UPDATE WAS DONE. ONCE THE WARMER WEATHER CAME, MY CAR HAD THE SAME ISSUES IN APRIL 2017, JUNE 2017 (TAKEN TO DEALER, UPDATE), SEPTEMBER 2017, THREE TIMES IN OCTOBER 2017 (TAKEN TO DEALER, NORMAL), AND TWICE IN MAY 2018. ALL OCCURRENCES WERE IN WARM WEATHER (77 DEGREES TO 82 DEGREES) AFTER THE CAR HAD BEEN SITTING OUTSIDE ALL DAY. PRIOR TO OCTOBER, ALL INCIDENCES WERE TROUBLE ACCELERATING AFTER STOPPING IN TRAFFIC ON THE HIGHWAY. HOWEVER, ONE INCIDENT IN OCTOBER IS ALSO WHEN MY CAR WOULDN'T REVERSE, AND THE OTHER HAD A TRANSMISSION ERROR THAT WOULD NOT ALLOW ME PAST 51MPH. FOR THE SECOND OCCURRENCE IN MAY, THE CAR WAS DRIVEN FOR ABOUT TWO MILES, STOPPED AT A STORE PARKING LOT WITH THE AC RUNNING FOR ABOUT FIVE MINUTES, THEN HAD DIFFICULTY ACCELERATING, THE TRANSMISSION ERROR APPEARED AGAIN AT 32MPH LIMITING MY SPEED, AND I COULD NOT REVERSE. I CALLED THE DEALERSHIP AND DROVE THE CAR TO TH
AFTER STOPPING, WHEN YOU PRESS THE GAS, THE VEHICLE DOES NOT MOVE FORWARD IT HESITATES SEVERELY FOR A FEW SECONDS. THE ENGINE RPMS PICK UP BUT NO FORWARD MOVEMENT. IN FACT, IF YOU ARE ON A SLIGHT UPHILL GRADE, THE VEHICLE WILL BEGIN TO DRIFT BACK.THIS OCCURS IN REGULAR DRIVING MODE - NOT ECO OR SPORT. IT HAPPENS INTERMITTENTLY AND IS TOTALLY UNPREDICTABLE. THIS HAS HAPPENED MULTIPLE TIMES AND THE LAST TIME WAS ABOUT 3:30 PM ON 05/13/2018 IN THE 1.5 TO 2 SECOND DELAY THAT VEHICLE SHOULD HAVE MOVED 55 TO 73 FEET! AND I AM SURE THAT IS WHAT ANY VEHICLE BEHIND THE TUSCON WOULD EXPECT AS WELL. THIS IS A HUGE SAFETY ISSUE WHEN IN TRAFFIC AND OTHER VEHICLES ARE BEHIND YOU. I SPENT 15 YEARS IN FIRE & RESCUE AND HAVE SEEN A NUMBER OF REAR-END ACCIDENTS. THIS IS AN ACCIDENT WAITING TO HAPPEN WITH A 55 TO 73 FEET DELAY ZONE.
I HAD BEEN DRIVING MY 2016 HYUNDAI, TUCSON, FOR OVER 5 HOURS ON HIGHWAY. AFTER TAKING A BREAK, AND RETURNING BACK TO HIGHWAY, MY CAR SUDDENLY BEGAN ACCELERATING FROM MY 60MPH SPEED TO OVER 80MPH. I TOOK MY FOOT OFF GAS PEDAL AND TAPPED BRAKE PEDAL. THE BRAKE PEDAL HIT THE FLOOR WITH NO RESISTANCE, AS THE CAR CONTINUED TO ACCELERATE. AFTER SUCCESSFULLY PULLING CAR OFF HIGHWAY, I APPLIED EMERGENCY BRAKE TO STOP CAR. AFTER HAVING IT TOWED TO NEAREST HYUNDAI DEALER, THEY WERE UNABLE TO DUPLICATE PROBLEM, AND TOLD ME THERE WAS NOTHING WRONG. THE CAR IS ROUTINELY IN FOR SERVICE.
I THOUGHT I WAS IMAGINING THINGS. I WOULD BE STOPPED AT A LIGHT A STOP SIGN ETC. BUT WHEN I TRY TO ACCELERATE I WOULD'NT GO ANYWHERE. THIS HAS HAPPEN SINCE I BOUGHT THE CAR IN 2015.
WHEN ATTEMPTING TO ACCELERATE FROM A COMPLETE STOP, THE CAR HESITATES AND DOES NOT MOVE FORWARD. I THEN TRY IT AGAIN AND THE CAR MOVES AS EXPECTED. AT THIS POINT, MY WIFE AND I VERY FRIGHTENED THAT WE CAN NOT PREDICT THE ACTIONS OF THE CAR WHICH COULD LEAD TO AN ACCIDENT AND POSSIBLE INJURY/DEATH. IT APPEARS A LOT OF OTHER HYUNDAI TUSCON OWNERS HAVE COMPLAINED ABOUT THIS PROBLEM AND NOTHING IS BEING DONE.
VARIOUS ISSUES HAVE COME UP WITH MY TUCSON RELATED TO MISC ITEMS WHICH WERE REPAIRED. I ALSO NOTICED AN ISSUE WITH ACCELERATION FROM STOP. THE CAR WOULD HESITATE WHEN YOU STARTED TO PROCEED FROM A STOP. THE DEALERSHIP SAID THE ENGINE NEEDS TIME TO GET BROKE IN SO AFTER IT WILL FIX ITSELF. EACH TIME I TOOK THE CAR TO THE DEALERSHIP FOR SERVICE, THEY STATED THEY HAD CHECKED EVERYTHING OUT AND PERFORMED SERVICE AND FOUND NO ISSUES. I WAS NEVER TOLD ABOUT ANY RECALLS OR DEFECTS IN MANUFACTURING. RECENTLY, THE PROBLEM BECAME DANGEROUS. THE CAR WOULD HESITATE AT STOP LIGHTS AND ALMOST CAUSED TWO ACCIDENTS. ON ONE OCCASION, IT WAS IN HEAVY TRAFFIC AND THE CAR WOULD NOT GO AFTER PRESSING THE GAS AND THEN IT SURGED FORWARD ALMOST HITTING THE CAR IN FRONT OF ME AND THE CAR BEHIND ME ALMOST HIT ME ALSO. I TOOK THE CAR BACK TO THE DEALERSHIP, A REP FROM THE SERVICE DEPT.DROVE THE CAR AND STATED, 'YOU COULD DRIVE CROSS COUNTRY, AND THERE IS NO PROBLEM'. WITHIN DAYS OF THIS INCIDENT, ANOTHER WAS NARROWLY AVOIDED AND I HAD ENOUGH. THE CAR WOULD NOT ACCELERATE AT A STOPLIGHT AND THEN AT THE NEXT IT HESITATED AND THEN SURGED FORWARD ALMOST CAUSING AN ACCIDENT. I RETURNED TO THE DEALERSHIP AND DEMANDED THEY FIGURE OUT THE PROBLEM AND FIX IT! THE DEALERSHIP TOOK MY TUCSON TO INSPECT. AFTER A DAY, THEY CALLED AND TOLD ME I NEEDED AN ENTIRE NEW TRANSMISSION. THAT THE ORIGINAL TRANSMISSION WAS NOT OPERATING CORRECTLY AND REQUIRED A FULL REPLACEMENT, THEY ALSO SAID THERE WAS A PROBLEM WITH DRIVE SH
WHEN I PUT MY FOOT ON THE GAS PEDAL FROM A STOPPED POSITION THE CAR HESITATES AND OFTEN WILL SHUDDER. THE COMPANY HAS ADMITTED IT IS A FLAW DUE TO DUAL CLUTCH TRANSMISSION. THEY HAVE SINCE STOP USING THIS TRANSMISSION. THIS OCCURS REGARDLESS OF STREET , OR HIGHWAY.
DURING STOP AND GO TRAFFIC WITH SPEEDS FROM STOP (0MPH) TO 15MPH AND STOPPING AGAIN (WHICH I HAVE TO GO THROUGH EVERY DAY TO AND FROM WORK M-F), THE SUV HESITATES WHEN TRYING TO ACCELERATE-SOMETIMES VIBRATING LIKE DRIVING ON BUMPY DIRT ROAD BEFORE IT FINALLY JERKS WHEN THE GEAR CATCHES. DEALER SERVICE DEPARTMENT SAID THERE'S NOTHING THEY CAN DO EXCEPT RESET THE COMPUTER-WHICH THEY DID BUT SUV STILL PRESENTING WITH SAME PROBLEM AND SEEMS TO BE WORSENING.
THE CAR DOESN'T RELIABLE ACCELERATE AFTER PRESSING THE ACCELERATOR PEDDLE. INTERMITTENTLY IT TAKES UP TO 5 SECONDS BEFORE THE CAR STARTS TO MOVE FROM A STOP. TRYING TO PULL OUT INTO BUSY TRAFFIC HAS CAUSE NEAR ACCIDENTS ON MANY OCCASIONS. YOU MAY PUSH THE PEDDLE DOWN AND IT SIT THERE AND THEN ALL OF A SUDDEN SHOOT FORWARD. IT HAS BEEN INTO THE DEALER OVER 6-7 TIMES AND THEY STATE "THEY ALL DO THAT". IT HAS BEEN THAT WAS SINCE WE BOUGHT IT IN 2016 AND HAVE BEEN WORKING WITH A LAWYER SINCE BUT HAVE STOPPED DUE TO FEES.
2016 HYUNDAI TUCSON. CONSUMER WRITES IN REGARDS TO GEAR SHIFTER/TRANSMISSION FAILURE, ENGINE/ ACCELERATION MALFUNCTION AND COMPUTER SYSTEM ISSUES. *SMD *JS
I WAS AN OWNER OF A 2016 HYUNDAI TUCSON WITH TURBO. UNTIL JANUARY 23, 2018. I OWNED THIS VEHICLE FOR MORE THAN A YEAR AND ALTHOUGH THIS WAS A GREAT VEHICLE WE HAD AN ISSUE WITH THE TRANSMISSION SINCE A WEEK AFTER OUR PURCHASE DATE.WE HAVE HAD IT BACK TO THE SERVICE DEPARTMENT AT WRIGHT WAY HYUNDAI IN STAUNTON, VA NUMEROUS TIMES OVER THE SAME ISSUE. THE TRANSMISSION WOULD ALLOW THE MOTOR TO SEND THE RPMS TO EXCEED A HIGH LEVEL BEFORE ENGAGING. SO BAD AT TIME THAT IT WOULD PULL YOU TO ONE SIDE OF THE ROAD OR THE OTHER, ALSO FROM A STOP IT WOULD REV UP SO BAD THAT IT WOULD TAKE OFF SPINNING. I HAVE CONTACTED HYUNDAI OVER THIS MATTER INCLUDING OTHER DEALERSHIPS. I HAVE BEEN TOLD EVERYTHING FROM 'THAT'S THE WAY IT WAS DESIGNED' TO 'YOU HAVE TO LEARN HOW TO DRIVE IT'. IT ALWAYS WOULD COME DOWN TO THAT IT WAS THE WAY WE WERE DRIVING IT. I'M SORRY BUT A TRANSMISSION SHOULD NOT RESPOND IN THAT MATTER. I ALSO WAS TOLD BY A HYUNDAI REP. THAT THEY HAVE HAD MANY COMPLAINTS OVER THE SAME ISSUE.I WAS TRAVELING DOWN THE ROAD AND WAS APPROACHING A CURVE WHEN I LIFTED MY FOOT OFF THE ACCELERATOR AND WHEN I WENT BACK TO THE ACCELERATOR THE RPMS SHOT UP. IT WOULDN'T GO. I PUSHED AGAIN, AND THE RPMS SHOT UP AND THEN SUDDENLY IT ENGAGED AND WHEN IT DID I WAS PULLED LEFT ACROSS THE ONCOMING LANE AND OVER A STEEP 30-FOOT EMBANKMENT INTO ABOUT 5 FEET OF VERY COLD WATER. I WAS TAKEN TO THE HOSPITAL IN AN AMBULANCE AND I WAS CHECKED OUT WITH MINOR INJURIES. AND NO I WASN'T SPEEDING.
WHEN THE VEHICLE IS STATIONARY (EXAMPLE: I COME TO A STOP AT A STOP SIGN OR STOP LIGHT) THEN TRY TO MOVE AGAIN, THE CAR WON'T MOVE AND THERE IS A LULL WHEN I GIVE IT GAS. THIS IS A DANGEROUS PROBLEM WITH THE DUAL CLUTCH TRANSMISSION. THE ENGINE "REVS" BUT THE CAR WOULDN'T MOVE AFTER COMING TO A STOP. I HAVE HAD A FEW INSTANCES WHERE I BECOME STUCK IN THE MIDDLE OF THE ROAD FOR A MINUTE.
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. WHILE ATTEMPTING TO DRIVE, THE CONTACT DEPRESSED THE ACCELERATOR PEDAL; HOWEVER, THE VEHICLE FAILED TO ACCELERATE. SUDDENLY, THE VEHICLE ACCELERATED AT A RAPID SPEED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO FAULKNER HYUNDAI (2060 PAXTON ST, HARRISBURG, PA 17111, (717) 238-7324) WHERE IT WAS DIAGNOSED THAT AN UNKNOWN SYSTEM NEEDED TO BE UPDATED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 34,000.
THE CAR'S TRANSMISSION FAILS TO POWER THE CAR SOMETIMES. WHEN PRESSING THE ACCELERATOR THE ENGINE WILL REV UP BUT THE CAR WILL NOT MOVE. THERE WAS A RECALL FOR THIS PROBLEM BUT THE WORK THEY PERFORMED DID NOT FIX THE PROBLEM. WHEN DRIVING THE CAR THE DRIVER DOES NOT KNOW WHAT TO EXPECT. HYUNDAI CLAIMS THIS IS NORMAL OPERATION. THIS PROBLEM HAS BEEN ONGOING FOR THE PAST 6 MONTHS. IT'S A VERY DANGEROUS PROBLEM AND SOMETHING SHOULD BE DONE TO MAKE HYUNDAI REALLY FIX THE PROBLEM.
2016 TUCSON LIMITED WITH 1.6 TURBO ENGINE. I HAVE HAD RECENT PROBLEMS WITH THE CAR BOGS DOWN OR SEEM TO CUT OF WHEN I ACCELERATE FROM A STOP OR VERY LOW SPEED. THIS HAS HAPPENED WHEN I AM TRYING TO MERGE IN TRAFFIC FROM AN OFF RAMP, PULLING OUT OF A PARKING LOT AND TRYING TO GET IN ANOTHER LANE IN TRAFFIC FROM A STOP. AS SOON AS I PRESSED THE ACCELERATOR THE CAR WOULD STOP AS IF THE ENGINE HA CUT OFF. I HAVE TO TRY TO MANUALLY DOWNSHIFT TO1ST GEAR OR SWITCH TO A SPORT MODE FOR THE CAR TO RESPOND. IN HEAVY TRAFFIC TRYING TO MERGE FROM AN OFF RAMP OR CHANGE LANES OR EVEN LEAVING PARKING LOTS TO MERGE ON HIGHWAY. THIS HAS OCCURRED QUITE FREQUENTLY AND I HAVE SOME VERY NARROW MISHAPS WITH CARS SLAMMING ON THEIR BRAKES TO AVOID RUNNING IN TO ME. I AM A VERY EXPERIENCED DRIVER WHO HAS DRIVING PROFESSIONALLY FOR OVER THIRTY YEARS INCLUDING TRACTOR TRAILERS WITH MANY SAFETY AWARDS. IT IS ONLY BECAUSE OF MY EXPERIENCE THAT A SERIOUS ACCIDENT HAS BEEN AVOIDED SO FAR. EACH TIME THIS HAS HAPPENED I REPORTED IT TO THE DEALER SERVICE DEPARTMENT AND ASKED IF THERE WERE ANY RECALLS OR SERVICE NOTICES AND HAVE HAD NO RECOURSE THIS SEEMS TO BE GETTING WORSE OVER THE NEARLY TWO YEARS I HAVE THE CAR. I AM AFRAID TO LET MY WIFE DRIVE THE CAR FOR FEAR THAT SHE MIGHT BE INVOLVED IN A SERIOUS OR WORSE ACCIDENT. THE DEALER HAS ONLY TOLD ME NOT TO DRIVE IN ECO MODE ANY MORE, I HAVE DONE EVERY THING THEY ASK INCLUDING USING PREMIUM GAS, MORE SERVICE DRIVING IN DIFFERENT MODES. I HAVE DRIVEN MANY DIFFER
HAPPENED WHILE ACCELERATING AFTER A STOP AND TRYING TO ACCELERATE AFTER DECELERATION. WHEN PRESSED THE PEDAL, COMPLETE LACK OF POWER. EVENTUALLY LURCHED FORWARD AND THEN DECELERATE AGAIN ABOUT 3 TIMES. PRESSING THE ACCELERATOR SEVERAL TIMES SEEMED TO MAKE IT WORSE. SLOWLY ACCELERATING HELPED BUT WAS JERKY AND UNSTEADY. HIGHER RPMS ON THE HIGHWAY FOR NO APPARENT REASON. OCCURRED SEVERAL TIMES ON THE RIDE HOME THAT DAY. ONCE THE CAR IS TURNED OFF, THE PROBLEM IS INTERMITTENT AND THE DEALERSHIP HAS NOT BEEN ABLE TO RECREATE IT. BROUGHT IT TO THE DEALERSHIP 3X. IT IS VERY DANGEROUS. I BOUGHT THIS CAR NEW AND AM NOW WONDERING HOW I WILL CONTINUE TO DRIVE A CAR THAT COULD KILL ME. VERY UPSETTING. ALSO, IT IS A WELL DOCUMENTED PROBLEM AND NO ONE SEEMS TO BE DOING ANYTHING ABOUT IT. I HOPE IT WON'T TAKE SOMEONE DYING TO GET THIS FIXED.
SUNROOF SHATTERED AND GLASS FELL INTO THE CAR ON THE DRIVER AND PASSENGER. THE CAR WAS IN MOTION ON A HIGHWAY AND TRAVELING AT HIGHWAY SPEEDS. WEATHER WAS 70 DEGREES F AND SUNNY AND THE INCIDENT HAPPENED ON FEBRUARY 15, 2018. WE WERE NOT NEAR AN OVERPASS AND THERE WERE NO LARGE TRUCKS AROUND US AT THE TIME.
NO ACCELERATION FROM A STOP, ROLLS BACK WHEN AT A STOP OF ANY INCLINE, LUNGES FORWARD AFTER A STOP SINCE THE TRANSMISSION IS NOT WORKING PROPERLY. IN EVERY MODE IT DOES THE SAME, THEY DID A SOFTWARE UPDATE A FEW MONTHS AGO, BUT IT DID NOT HELP AT ALL. MY DAUGHTER GOES TO COLLEGE OUT OF STATE AND IS ALWAYS VERY NERVOUS ABOUT DRIVING HER CAR. I AM NERVOUS AS A PARENT SO FAR AWAY. THIS IS VERY DANGEROUS AND THEY NEED TO FIX IT. THE CAR HAS BEEN IN 3 TIMES TO NOTE IT IN THE FILE, WHEN SHE GETS BACK THIS MAY WE ARE HOPING TO HAVE IT BOUGHT BACK FOR SOMETHING ELSE. WHEN IN TRAFFIC, THE STALLING IS EVEN WORSE. SHE HAS ALMOST HIT CARS IN FRONT OF HER SINCE THERE IS SO MUCH HESITATION IN THE ENGINE AND TRANSMISSION.
FIRST NAME:[XXX] LAST NAME: [XXX] EMAIL: [XXX] PHONE: [XXX] VIN NUMBER: [XXX] SUBJECT: PRODUCT FEEDBACK MESSAGE: MY CAR IS REFUSING TO GO INTO GEAR WHEN IT IS AT A SPEED OTHER THAN STOPPED. I TOOK IT IN FOR SERVICE AND THEY HAD THE VEHICLE FOR 3 DAYS, BUT IT NEVER GENERATED A CODE SO THEY COULD NOT FIX IT. IT IS STILL A PROBLEM AND I NO LONGER FEEL IT IS SAFE TO DRIVE IT. PLEASE ADVISE ME ON MY OPTIONS. THANK YOU. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
DRIVER PASSENGER DOOR WILL NOT OPEN FROM BOTH INSIDE AND OUTSIDE.
DCT TRANSMISSION SHIFTS ERRATICALLY SINCE PURCHASED. IT HAS BEEN BACK TO THE DEALER 5 TIMES. CANNOT BE FIXED. EACH SOFT WARE UP GRADE DOES NOT HELP. TRANSMISSION JUMPS INTO NEUTRAL WHEN VERY HOT DAY IN TRAFFIC OR VERY COLD MORNING. DANGEROUS
THIS SUV IS INCREDIBLY DANGEROUS. THE DCT(DUAL CLUTCH TRANSMISSION) DOES NOT ENGAGE CORRECTLY AND WILL BUCK AND STALL WHEN TRYING TO ACCELERATE FROM A SLOW DOWN OR STOP.I HAVE HAD TO SLAM MY FOOT ON THE GAS AND IT WILL STILL NOT ENGAGE TIMELY OR SAFELY. IT WAS BROUGHT IN FOR A RECALL BUT THE ISSUE CONTINUES . THE DEALERSHIP STATES THERE IS NO OTHER FIX FOR THIS. I HAVE BEEN BEEPED AT BY OTHER DRIVERS THAT HAD TO SWERVE TO GET OUT OF MY WAY SO THEY DIDN'T HIT ME WHEN THE CAR DOES THIS.I HAVE LITERALLY BEEN IN AN INTERSECTION WHEN THIS HAPPENS, AND THEN THE CAR WILL JUST TAKE OFF. I BARELY DRIVE THE CAR ANYMORE BECAUSE OF. THIS. I AM AFRAID FOR OUR LIVES. MY FRIENDS AND FAMILY REFUSE TO DRIVE ANYWHERE WITH THIS CAR BECAUSE IT IS SO UNSAFE. I HAVE CONTACTED HYUNDAI. WAITING ON RESOLUTION, BUT THESE CARS HAVE SO MANY COMPLAINTS THEY NEED TO REMOVE THE 2016 TUSCAN FROM THE ROAD. THIS IS SERIOUSLY DANGEROUS. THIS IS MY 6TH HYUNDAI AND I LOVE BUYING HYUNDAI BUT NEVER AGAIN IF THIS IS NOT RESOLVED. THIS HAS BEEN HAPPENING SINCE I BOUGHT IT IN NOVEMBER OF 2016.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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