Page 13 of 33 · complaints 601–650 of 1,626

2016 Hyundai Tucson complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2016 record →

Engine
Filed Jan 11, 2022IL

The Engine block overheated and seized causing a connecting rod to break and eject from the bottom of the vehicle. I was driving down a highway when this happened with no indication or check light of the problem on the dashboard. I heard a snapping noise which was the connecting rod breaking and then ejecting out of the engine and then the engine smoked, and the car immediately lost acceleration on a packed highway and had I not responded quickly - I would have caused a serious accident. I had the car towed to a repair shop initially and they diagnosed it as engine seizure with massive engine failure and they told me to send it to Hyundai dealer in Algonquin IL, which was where they confirmed the diagnosis - it seemed suspicious to me as I have had all maintenance done with Hyundai besides my tires. They told me the engine overheated and seized which caused the connecting rods to snap, I had visited my dealership recently the prior month for an oil change and they did not indicate any major problems with my vehicle. The car had to be towed to my local dealership McGrath City Hyundai as I have no way to drive to the other dealership as it was so far way. I'm waiting now almost half a year for an engine replacement and no word from the manufacturer or dealership on this matter.

Engine
Filed Jan 6, 202239,055 milesCO

The contact owns a 2016 Hyundai Tucson. The contact stated while driving 55-60 mph, she heard an abnormal noise. The contact stated no warning light was illuminated. The contact stated that she was able to park on the side of the road before the vehicle was seized. The vehicle was not drivable. The contact towed the vehicle to her residence. The vehicle was then towed to the local dealer, where it was diagnosed with needing the engine to be replaced. The vehicle was repaired however, started to experience failure with the brakes. The contact took the vehicle to the local dealer and was informed that the VIN was associated with NHTSA Campaign Number: 20V543000 (Service Brakes, Hydraulics). The dealer completed the recall repair however, the failure with the brakes recurred. Additionally, the rear driver’s side door failed to open. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was 39,055.

EngineFire
Filed Jan 6, 202275,000 milesAZ

The contact owns a 2016 Hyundai Tucson. The contact stated that while driving at 65 - 70 MPH, the vehicle lost motive power and there was smoke coming from the bottom of the vehicle. Additionally, the vehicle made abnormal sounds. Upon the vehicle being placed onto the tow truck, there was oil leaking from underneath the vehicle onto the ground. The vehicle was towed to the dealer and diagnosed with rod bearing failure in the lower part of the engine, which caused a hole in the engine block. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure but informed the contact that there was no recall associated with the VIN. The failure mileage was approximately 75,000.

Engine
Filed Jan 3, 202292,933 milesTX

The contact owns a 2016 Hyundai Tucson. The contact stated while his daughter was driving 25 MPH, she heard an abnormal noise. The contact stated multiple unknown warning lights were illuminated. The driver was able to park on the side of the road. The vehicle was not drivable. The contact towed the vehicle to another daughters' apartment. The contact spoke to the local dealer and made them aware of the failure. The dealer had the vehicle towed to their location to be diagnosed which was still pending. The vehicle was not repaired but was pending repairs. The manufacturer had not been informed of the failure. The failure mileage was 92,933.

Structure › Body › Door
Filed Jan 1, 2022NY

The passenger front door Will not open from the outside once locked. It must be open from inside the car. This would be a safety concern if there was an accident and people were trying to get into the passenger side car. It seems from research that this is a known issue from Hyundai

Engine
Filed Dec 28, 2021MA

At the end of November 2021, my oil change light came on, which was odd because I was not due for an oil change. Brought the car in, they changed my oil and the light was gone. Barely a week later, the oil light came on again. I had some guys at work check it and they said I barely had any oil. I scheduled another appointment but never made it. I was driving on the highway when my car starting shaking uncontrollably and dropped down to barely 20mph. I almost created a pileup as cars behind me were swerving out of the way. I was almost hit multiple times and could barely get my car over to the breakdown lane. My check engine light also came on as my speed dropped. I had it towed to a nearby independent garage where the mechanic told me the diagnostic codes showed that I had misfired cylinders. He suggested I bring it to a Hyundai dealership to submit a claim as he knew that those type of engines were having issues. I had it towed again to the nearest Hyundai dealership, where they confirmed that 2 of the cylinders had failed. Hyundai confirmed with me that they had every record of me coming in to the dealership to get any required maintenance done on the car, yet the engine dies when it barely goes over 100,000 miles. And to top it off, when I asked for an estimate for repair, they quoted me $17,000 to fix it!

Electrical System
Filed Dec 27, 2021HI

Electrical issues and/or hardware issues with rear windows. understand the issue to be electrical motor and/or window regulator. One window fixed but other to be repaired. in driving, window starts to sag and persons outside the vehicle have attempted to gain entrance through the sagging window. for the repaired window, the dealer inspected and was to repair except the price seemed too high and was only for the window regulator. taken to a glass/auto body shop who indicated both motor and regulator needed to be replaced and charged what the dealer was going to charge for only the replacement of the regulator. the within days after one window fixed, the other window refused to close all the way and the issue of someone trying to gain entrance occurred.

Engine
Filed Dec 22, 2021KY

I was at a stoplight waiting to turn right. When there was a safe break in traffic I began the right turn, but the engine made a clunking noise and stopped accelerating in the middle of the road. At this point, cars were getting close to me and my car wasn't speeding up, so I turned on my hazard lights and managed to inch onto the shoulder. I had my 5 month old baby in the car with me, so his safety, my safety, and the safety of others on the road were at risk. We took the car to our local Hyundai dealership and they said they couldn't diagnose the issue unless they took the engine apart. They checked all of the fluid levels and electrical connections, the battery, all of that was normal but we didn't have the $500+ they wanted to take the engine apart, so that did not get checked. This car had less than 100,000 miles on it and was in great shape. We had it for less than a year and did not even drive it every day. There were no warning lights or messages or anything to let me know that there was a problem. The engine starting making that clunking noise about five minutes before it died. I was on the highway and got off the nearest exit to check for problems but the car stopped moving before I could get someplace safe to take a look. Other than that, there was no indication of any issue, and no issues spotted during any routine maintenance/oil changes.

Service Brakes
Filed Dec 14, 2021LA

Sensor default, ABS on dashboard, acceleration on dashboard, oil lights default on dashboard, electrical problems, and radio default. My vehicle is still under warranty however im trying to figure out will warranty cover for all of the problems within my vehicle.

Structure › Body
Filed Dec 13, 2021VA

Passenger side door failing to unlock fully, not openable from the outside under many circumstances. This seems to be a common problem with the 2016 Hyundai Tucson. Hyundai needs to issue a recall for this safety issue.

Engine
Filed Dec 13, 2021MD

I had the same problem over and over again. Did not show any used oil at that time. Between oil changes, the car was 2.5 quarts low again. There is no evidence of leaks and no smell or smoke from the exhaust no lights indicating the is a problem. My engine is beyond repairs and must be replaced. The car is housed in my daughter's garage because I am unable to pay for a rebuilt or new engine.

Engine
Filed Dec 12, 2021TX

Started having issues with acceleration after getting gas. Thought it may have been bad gas. Took to independent mechanic who changed all spark plugs, coil packs, catalytic converter. Next month during regular oil change (every 3000 miles), tech told me that I was low on oil and that it looked as if the engine was burning oil. He stated that he had seen multiple engines from Tuscons burning oil and to get in touch with dealer.

Engine
Filed Dec 2, 2021TX

While driving on the freeway in high traffic, my vehicle suddenly shut off. I re-started it and exited the freeway and drove to a mechanic. Mechanic said vehicle was almost completely out of oil , but there was no visible oil leak. He heard a engine knock and after investigating, found the engine was consuming large amounts of oil and caused damage to the engine. There were no warning indications.

Structure › Body
Filed Dec 1, 2021FL

First the passenger side rear door would not unlock or open; was repaired for a very high amount and I was told it wasn't covered; now the same thing with the driver's side rear door; online forums show this as a very common problem with Hyundai Tucson 2016. This is a safety issue - door cannot be used to exit the vehicle from the inside or outside at the malfunctioning (non-functioning) door.

Structure › Body
Filed Nov 30, 2021CA

My third door has stopped opening from the outside. This is a known issue to Hyundai about these cars and it is a safety issue.

Electrical System
Filed Nov 24, 2021IA

My back door on the driver's side does not open from the inside or out. I had the same issue with my driver's door but would open from the outside. I went to the dealership and replaced the door latch assembly. I am not under warranty, so it cost me alot to get fixed. Just one month later the backdoor stopped working completely. I got a letter in the mail form Hyundai saying this is a known issue and if your warranty has expired they'll fix it at no cost, that doesn't help me at all. This is a safety issue and needs to be a recall. I am worried the other doors will stop working. It is not affordable to get fixed.

Structure › Body
Filed Nov 23, 2021SC

Neither of the backdoors of the car will open from the inside or the outside. The first failure was the driver side backdoor which will not open even with force. Several months later the passenger side rear door is experiencing the same issue. I spoke with the local Hyundai dealership who confirmed that it is a well known issue, but they have been less than helpful with getting it repaired. They take my contact info and say someone will call me but they never do, when I call or go to the dealership in person the one guy who can help get the repair underway is never available, and they will not give me his direct contact info. This is a serious safety risk because there is no way to get to my children from either of the backdoors if there was an emergency, they have to be accessed and pulled over the center console to be removed from the car at all. Given the incredibly persistent issues with these latches failing in the Tucson, there is also no way to know when any of the other latches may fail and make it impossible to quickly escape the car.

Power Train
Filed Nov 23, 2021CA

A warning light indicating that a brake light is out has been active for over 4 years. The bulbs have been replaced and checked and the brake light outage persists. This is an electrical issue and poses a serious safety hazard. Secondly, when trying to accelerate, the engine will rev between 400-500rpms but the car won’t speed up for several seconds. Lately while pressing the gas pedal the engine is revving in the 500’s while the car actually DEcelerates from 70mph to 40mph while ON THE FREEWAY. This is a mega dangerous safety issue for myself and other drivers. A mechanic quoted us yesterday as needing a new transmission. The car is 6 years old. In my opinion, these issues coupled with the existing recalls make this car a true lemon.

Structure › Body
Filed Nov 15, 2021TX

Latch failure of all 4 doors, passenger side door in 2018, passenger rear door 2018 and again now (2021), driver door 2019, driver rear door 2019. The door latch fails and at first won’t open from the inside. After a few days or weeks, door will not open from outside or inside. This costs over $450 (labor not included) and is a HUGE safety concern! This should not happen in a 5 year old car, especially to ALL 4 DOORS, and one of the doors twice!

Engine
Filed Nov 12, 2021SC

Purchased the car new. A year or so into ownership the car began to bog down upon acceleration for a dead stop (stop lights, etc). I voiced my concern multiple times when I took the car to the dealership for regular services. I was told this is just the way this turbo performs. No reason to be concerned. I almost got his a few times due to this issue. again voiced my concerns was told the same thing over and over again. The next issue was when i would turn the oil light would flicker on and off. Still was told probably nothing but a short somewhere. Then we checked the oil and it was down a quart. took it in to the dealership they changed the oil and said to just "keep an eye on it". 3 weeks later the engine completely failed and seized. Had to have the car towed, paid that out of pocket. That was in July. Still no repairs done, they say they do not have a loaner car to give me and if I want a rental I would have to pay for it out of pocket and once the repairs are done and I have my car back I could contact Hyundai to possibly be reimbursed. This is so ridiculous! This engine should have been a recall as far back as 2017! So all summer we had to drive our old backup vehicle which has no ac and is not a great commuter vehicle. Someone should have to pay for all this inconvenience and cost. The date the engine completely failed is the date I have proved as the incident date.

Engine
Filed Nov 12, 2021OH

I need to let you know my 2016 Hyundai Tucson is using oil so bad it's getting out of control. No matter what we do it continues to happen. It has been using more has then it use to also. Its getting ridiculous. I love my car but I'm ready to go back to a different make all together if they don't do something to fix these issues. My Tucson is not the only one that does it. I have a family member who has to put a new engine in here due to this. I can not afford to buy my car and then turn around and have to put a new engine in it. Something needs done asap. I'm contacting a lawyer due to the many other issues not listed. Like it trying to die going down the highway. This has been going on since around June 2021

Electrical System
Filed Nov 11, 2021NY

While I was driving on the highway my check engine light started blinking. I immediately pulled off on the next exit 1/4 mile from when the light started blinking. After stopping completely off the exit the engine stalled and both the oil light and battery light popped on. I was not able to accelerate or drive it from there. An independent mechanic who towed it to their shop said there was no oil in the engine. This is impossible because I had plenty of time left before the next oil change. A week prior to this incident we took the car to the Hyundai dealership to fix a recall problem. There was no indication anything was wrong with the engine or car at the time they fixed the recall issue. Somehow the oil in the engine disappeared and there was no indication from any low oil lights, engine lights, or any other notification that there was an issue. It currently has been towed to the Hyundai dealership and awaiting their diagnostic and solution. A claim has been opened with Hyundai corporate since there is a recall opened for 2016 Hyundai Tuscons.

Visibility › Power Window Devices and Controls
Filed Nov 5, 2021HI

I have had 2 window regulators go out within a month due to them using cheap plastic and it's reaction to hear I assume.

Electrical System
Filed Oct 29, 2021CA

1) Front right driver headlight warning message, keeps illuminating. Mechanic, noticed wires are burning inside compartment. Safety issue burning wires may cause entire electrical system to burn out causing a fire and not having headlights. Vehicle being serviced 10/29/21 2) Driver Brake light message illuminated, replaced light 2 mo ago, as of today 10-28-21, brake light out again. Vehicle being serviced 10/29/21 3) Purchased vehicle 3/21. Vehicle will not accelerate, it will jerk causing a slow start, safety issue. Vehicle taken to mechanic covered thru warranty, he stated vehicle drove ok, still having same problem since 3/21

Electrical System
Filed Oct 25, 2021MA

MAJOR ELECTRICAL COMPONENTS ASSOCIATED WITH THE VEHICLE MALFUNCTIONED INCLUDING SPEEDOMOTER, TACHOMETER, DEACTIVATION OF AIRBAGS AND INABILITY TO INDICATE WHICH GEAR THE VEHICLE WAS IN. SITUATION WAS REMEDIED WITH THE REPLACEMENT OF A SECONDARY VACUUM PUMP. WATER ENTRY INTO THE PUMP IS CAUSE OF ISSUE TO MAJOR ELECTRONIC COMPONENTS.

Structure › Body
Filed Oct 20, 2021CT

Rear passenger door when unlocked will not open. I can open the door when unlocked by banging on door just below the outside door handle.

Latches/Locks/Linkages › Doors › Latch
Filed Oct 20, 202160,000 milesMD

The contact owns a 2016 Hyundai Tucson. The contact stated that the passenger’s side rear door would not open from the inside or the outside. The contact also stated that excessive force was needed to open the driver’s side front door. The dealer had been notified of the failure and the contact was provided the cost for a diagnostic test. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 60,000.

Structure › Body
Filed Oct 18, 2021CA

Rear door does not open. Can't be opened from the inside or outside. Apparently, similar problems from this model from other owners. Affects all doors.

Unknown or Other
Filed Oct 17, 2021FL

Engine lost power while turning through a light at an intersection and the traction control light came on for a split second then off. Car the began violently shaking, shuddering and then decrease in power. Once stopped, engine would not regain acceleration or power. Was able to safely get off a very busy road. Car was towed to mechanic, diagnosed as bad engine. Spoke to local dealer who stated the 2016 engines have had many problems some vins (not mine) had additional warranty. Dealer advised to call Hyundai corporate and see if they could assist. Called Hyundai who stated my car is out of warranty and they cannot assist me as no engine recalls are open for my vin. I changed the cars oil and did all other necessary maintenance. The car burned oil excessively. Also had multiple issues with door latches, all 4 window regulators required replacement, turn signal and ac sensors went bad. Many problems for a car 5 years old and now undrivable. Hyundai knows of the problems but refuses to assist.

Latches/Locks/Linkages
Filed Oct 14, 2021MO

The locks in the doors do not alway unlock and sometimes stick. When in a accident or and emergency I won’t be able to get my kids out of the back seat due to the doors not always wanting to open. The front door does not open till the third pull at times. The back doors take a good 15 hard pulls for the lock to open. It shows unlocked inside while not opening from the outside or inside. You just get lucky to it finally opening sometimes.

Structure › Body
Filed Oct 8, 2021NH

Our rear driver side door does not open from both inside and outside. I have seen that this is an extremely common issue with other Hyundai owners. I have three small children. This is extremely dangerous if there was ever an emergency situation, to have small children trapped back seats, unable to open the doors. I have read that other doors eventually fail too, which just compounds the extreme danger that this poses if an emergency comes up and one has to evacuate the vehicle. The issue seems to always be the door latch and cable not catching, so there is a consistency in what other people are experiencing. Please consider this an extreme safety issue and issue a recall.

Seat Belts › Pretensioner
Filed Oct 7, 2021WY

Since purchasing this car brand new I have had 3 different seat belt pretensioner failures all covered under warranty. Both front seat belt pretensioners and driver side belt anchor pretensioner. This is on a car with approximately 52000 miles and in excellent condition. In each case the airbag light came on. I am seriously wondering if there is a serious safety issue with these components.

Engine
Filed Oct 2, 2021IL

Reduced engine power that caused car to suddenly stall. Check engine light and engine oil pressure light both came on. Auto shop is stating a new engine is required. Similar recall have been issued in other Hyundai Tucson

Engine
Filed Oct 1, 2021FL

Engine Burns excessive oil, We change our oil every 3k miles since owning it sept 2019. I had taken it to the dealer for a repair on a separate issue and asked them to look at the engine and transmission due to noise and intermittent issues taking off. was told there was no issue and i did not need an oil change until I reach 5 k miles ( i was at 3k) and that the transmission has had the update and this is how the car operates noise and all, a week and a half later engine stalled while turning through a light at an intersection and the oil light came onfor a split second then off, no oil lights ever indicated low oil until that moment, I checked the oil and it was dry, I did an oil change, next time I reached 3k miles I took it to a shop, not the dealer and oil was dry at 3k miles, have had to refill the oil at 1500 miles since finding this out and have made multiple complaints to the dealer, they will not inspect it for what is a widely known issue unless i pay the money to do an oil consumption test that i cannot afford i have made numerous calls and have been unable to reach corporate after my first contact and delaer will not assist due to me being out of warranty even though this could have been prevented while i was in warranty and informed them i was having concerns, this company is aware of the issues these cars have and is knowing selling them when they can cause injury or death, as well none of my door handles will open the car upon first try(though this part is now

Engine
Filed Sep 30, 2021CT

My Hyundai Tuscon is currently at 104,552 miles with a dead engine. I also have had to bring my car in for oil changes at 2000 miles instead of 3000, because it started eating through oil fast. The morning of my last oil change, 8/17, my engine started making loud clunking noise. After the oil change, on the way home to call my dealer, Key Hyundai of Milford, my engine shut off while in Drive on a busy street and started smoking. Luckily, I was able to move to the small shoulder and put my hazards on and force the car into park to wait for a tow. If I was not at a safe place to force my car into park the day it died, I could have been seriously injured. No engine lights or any warning lights went on on the dash at all. I had it towed to my auto shop and they said it was leaking oil all over the place, not anywhere an oil changer could access, and could not get it started. They suggested it was a faulty engine and to call Hyundai Corporate, start a case and get it fixed because at just over 100,000 miles it was still considered a young car. I bought this car at 82,000 miles used and was given no warranty on the engine. Hyundai Corporate would only open a case if I had it towed to a Hyundai dealer, and had to fight to get them to tow it themselves to Meriden Hyundai, where it currently sits. This engine failure and the problems leading up to it match exactly that of the large class action suit that is currently going on with Hyundai/Nissan/Kia motors, yet my VIN doesn't match a

Electrical System
Filed Sep 30, 2021SC

I'm mid may-end of may I took it in to Fort mill Hyundai the first time because it was starting to crank hard, sounded funny and my dashboard lights would come on saying I needed oil and there was an engine issue. When I idled too long the car would just die, I'd have to shift into park actually turn the car off and let it sit 1-3 mins turn it back on and all the lights would be off and it would drive like it did before it died, loud. They did testing on it and said these repairs (crankshaft sensor, spark plugs and I think an oil change) should fix it. This was less than a month after my previous oil change. Got the car back 3-4 days later and it sounded better but I still felt like it didn't drive and smooth as it should. 2-3 weeks goes by and my oil light again comes on only with sharp turns. The car over the next couple of days would do the loud cranking noise, didn't drive well over 60 and the engine light came on and gauges would go down but would be fine again once the car was turned off for a couple min like 5 . I set up an appt to hVe them look it over again because of the lights coming back on. Not even 2 days later twice going to and from work it completely died out on me (like the first time) but this time it would turn over once it was out in park and turned off correctly. First time I was in the middle of traffic at a red light waited 10 mins multiple times trying to turn the car on to move to the side and it wouldn't. I let it sit for 5 mins without trying to tu

Structure › Body
Filed Sep 28, 2021MI

The rear driver's side door of my door suddenly stopped working. When I was trying to get my baby out of the car, neither my husband nor myself could get to her. We couldn't open her door with the exterior door handle (even after multiple attempts to unlock the car) or the interior door handle. If we find ourselves in an emergency situation, we would not be able to safely and efficiently evacuate our child and other passengers. While it has not been inspected, it is available for inspection upon request. There were and still are no warning lamps, messages, or other symptoms of the problem prior to the failure. Additionally, this seems like a common issue for the Hyundai Tucson as there are many people online talking about this very same issue, with some people unable to open either of their doors.

Structure › Body
Filed Sep 27, 2021IL

Rear passenger door will not open from inside or outside despite being unlocked. Previously it could be opened after pulling handle several times, now it will not open at all despite being unlocked. I have small children in the back seat in car seats and would not be able to get them out through that door in an emergency. The front driver's door also requires pulling the handle several times in order to open it.

Latches/Locks/Linkages
Filed Sep 27, 202168,830 milesAZ

The contact owns a 2016 Hyundai Tucson. The contact stated that the passenger’s side rear door failed to open without warning. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 68,880. The VIN was invalid.

Unknown or Other
Filed Sep 24, 2021SC

I took my 2016 Tucson to the Myrtle Beach Sc dealership for the recall on the ABS. First thing that happened they called me in the back and told me that they added oil (which I checked when I got home and was overfilled) and that they put in 2 new air filters. They did all this before asking me. So they tried to get me to pay $72 each for the air filters and $16 for the oil and of course I refused. Within days the check bsd system light and all other lights have come on. When I’m at a stop signs it shuts off. I have started the vehicle one morning to warm the engine up and I go back and thence hole is off with the dashboard lights on. My vehicle has even stop and cut off while in traffic while taking my daughter to school. The RPM and the AC stops working when these lights come on and I can only drive the vehicle at a certain speed. I don’t know if by “fixing” the ABS caused this issue or what but my vehicle was driving fine before I went to that dealership. I contacted the dealership asked for a manager and of course one was not available but I was told that they would look at my vehicle for $110. And I still haven’t heard from a manager. So disappointed in Hyundai!!!

Latches/Locks/Linkages › Doors › Latch
Filed Sep 23, 2021103,000 milesTX

The contact owns a 2016 Hyundai Tucson. The contact stated while the vehicle was parked, the contact attempted to open the rear driver’s side door from the inside and the door failed to open. The contact exited the vehicle from the rear passenger’s side door. The next day the contact attempted to open the door and the rear driver’s and passenger’s side door would not open. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 103,000.

Unknown or Other
Filed Sep 22, 2021TX

The doors on the passenger side of the car will not open from the outside or inside. My car was not hit. I have been in no accidents, but the just do not open anymore. My driver side door takes two attempts before it opens. The only door that works like it should is the back-seat driver side door. No warnings. This happened months ago, but I was out of warranty. The dealership service department told me $350 per door to repair. Found that hundreds of owner of this make/model experience the same. Totally unsafe that only 1 of 4 doors function properly.

Service Brakes
Filed Sep 20, 2021GA

This vehicle is under recall for its antilock braking system. I brought the vehicle to a dealership on 10 April for the repair. They didn't have the necessary parts in stock. When I called back two months later. Still no parts. It's now been more than 5 months. Which I believe to be proof that the dealership is "unable to remedy the defect within a reasonable time." Instead of responding to calls, Jim Ellis Hyundai of Atlanta (5785 Peachtree Blvd, Atlanta, GA 30341) puts me on hold indefinitely. I'd really like to be able to use my garage again.

Engine
Filed Sep 20, 2021TX

The vehicle issue began with needing an engine check light. Searched for a recall but there wasn't any engine recalls online for my VIN number. Took the car to the dealer for a recall and they did the recall on some electrical wire that was separate from the engine issue but they just overlooked the engine check light on my dashboard and made no mention of it. They actually bypassed it and so I thought maybe they fixed the issue since the light isn't present anymore. However the engine light came and the problem developed into a transmission failure. Upon pressing the gas pedal, the vehicle wouldn't run over 30 miles per hour and could only go up to 4 rpms.. I took the car to the mechanic and he replaced the transmission and he said that the root cause was a result of a burnt gasket. So we had that replace also.. After spending $5000 in repairs, the motor or the engine completely overheated and now the car is just a potato. Another issue is the doors on my car and not opening anymore. I have to manually ply them open by pulling on some mechanical wiring inside the door. Why do I have to pay for bad engineering? This is an obvious risk.

Latches/Locks/Linkages › Doors › Latch
Filed Sep 19, 2021NV

Both of my rear doors will not open. It started with the rear passenger side door and as of two days ago now my rear driver side door will not open either. I am also having some problems with my driver door, sometimes it won’t open until the second try. I searched online and this seems to be a common problem. This is a safety concern, I am not sure how there isn’t a recall for this.

Latches/Locks/Linkages › Doors › Latch
Filed Sep 17, 2021CT

Back rear doors do not unlock. No matter how many times you press the unlock button they just do not unlock. Nothing has been done to the doors or just started out of no where. This is a huge safety problem. If there is a crash or emergency there's no way for the back doors to open. It started with one door and now the second is doing the same thing. You have to either push the door in trying to get in or pull the door towards you if your trying to get out. I looked into this and there are several other complaints about the same thing.

Latches/Locks/Linkages › Doors › Latch
Filed Sep 16, 2021TX

Once my car door is unlocked from the outside it WILL NOT open! My son also owns a 2016 Hyundai Tucson and the SAME thing is happening. I have been hearing of this happening for many, many more Hyundai owners. IT IS A SAFETY ISSUE as one is unable to get into the car or get out of the car. This could pose a risk in the event that my granddaughter is stuck in the car under dangerous circumstances or that I am or if someone with a physical limitation is in the car...needing to quickly exit the car OR even to quickly gain entrance to the car. I have read other owners' posts about the blasé, even bored, responses from Hyundai and that just diagnosing the issue costs around $100. Also, even if the car is still in warranty and the item is replaced, one still has to pay for labor! It will also cost around $4000 to get all 4 doors repaired. RIDICULOUS!! While this is a major inconvenience, it also puts the driver and passengers in DANGEROUS risk of injury just to get out of the car! Hyundai HAS AN OBLIGATION TO MAKE THEIR VEHICLES SAFE. This should be a safety recall and 100% covered by Hyundai. Thank you

Power Train
Filed Sep 16, 2021TX

The vehicle is slow to accelerate on and doesn’t change gears quickly, often stays in a neutral mode which doesn’t allow acceleration. Vehicle doesn’t move when gas is pressed which can cause a major issue when driving on the roads. It is very dangerous and I believe my vehicle should be included in the August 29, 2016 recall.

Structure › Body
Filed Sep 15, 2021IN

Both front doors no longer open from outside. Started off as intermittent and has gotten progressively worse sometimes I cant get them to open from inside either. This is a huge safety problem.

Structure › Body
Filed Sep 15, 2021NV

The lock actuator on the driver's side door failed. The door cannot be opened, even when the car is unlocked. This creates a hazard if one is required to exit the vehicle in an emergency. There have been numerous owners reporting the same issue on different door in the 2016 Tucson.

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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2016 Hyundai Tucson → · Every Tucson year → · How the figures are calculated →