Page 3 of 6 · complaints 101–150 of 266

2013 Hyundai Tucson complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2013 record →

Engine
Filed Jun 15, 2021MS

Driving vehicle, engine started knocking, noises got louder, engine stalled, caused 360 in the highway, was able to come to a stop on side of road. Inspected by mechanic, noted as engine failure, if vehicle would not have been stopped, would have caused fire in engine.

Engine
Filed Jun 11, 2021MA

Driving on the highway at approximately 65 mph. Suddenly heard a knocking sound from the engine. Accelerator lost any power and could not drive. Check engine light, oil light came on. Had to pull off the side of major interstate without any forward power.

Engine
Filed Jun 9, 2021UT

I was driving on I-15 in a 80 MPH road in holiday traffic, when suddenly my engine just shut off. I was lucky to squeeze through 2 diesels and onto the shoulder. I only had about 1 foot between my vehicle and passing vehicles. I had my daughter in the car and we were lucky to not have been in a major accident. I tried to restart the Tuscon and it shook and made a horrible banging / pounding sound but didnt turn over. It was towed to Goodyear in Cedar City. They stated it was an engine failure. I contacted Hyundai and they told me I had to get it to a Hyundai dealership. It was towed to Findlay Hyundai in St. George Utah where they confirmed the engine had failed. It only has 106K miles. There was no warning, no indication of issues. I had kept up on maintenance and never had any issues with the vehicle during my time owning it. I am not being compensated in any way. I had someone else pick us up and continued home. I do not have any documentation from the dealership or Goodyear since I was on my way home from vacation.

EngineFire
Filed May 28, 2021GA

Recall 181 - failure to complete repairs (defective oil pan seal/switch) as requested by owners, that resulted in a catastrophic, high speed stall, loss of control and engine failure. On Mon May 17, 2021 at 4pm EST our 23 year old daughter and 3 of her college graduate girlfriends were driving from Atlanta to Charleston, SC (65-70 mph) on Hwy I-26 when suddenly & without warning her 2013 Hyundai Tucson engine started knocking, smoking and ultimately exploded throwing a piston through the engine block creating a huge hole and completely seizing up. She couldn't see due to the intense smoke, lost control of the car but thankfully was able to steer it to the roadside. As the girls struggled to get out they saw fire underneath the car and highway shoulder. They called 911. By the time the fire dept arrived, the fire had diminished but not before terrifying the 4 girls that the gas tank might explode. Our daughter & friends were completely frantic stranded on the side of a major hwy. After approx 1 1/2 hours, a County Sheriff drove by and stopped to assist. He took them to the next exit to wait for the tow truck. The vehicle was towed to Hyundai of North Charleston and inspected discovering a large gaping hole in the engine block. We had to pay $599 to have the car shipped back to Atlanta on Mon May 25th. On Thurs May 27, 2021, we went to Rick Case Hyundai in Roswell, GA and met with the GM. It was his service center involved in our attempts on Jan 6, 2021 to get the car repaired

Unknown or OtherFire
Filed May 14, 2021140,000 milesTX

I WAS DRIVING HOME FROM DINNER ON MAY 1, 2021 ON US HIGHWAY 75 TRAVELING NORTH MY CHECK OIL LIGHT CAME ON AND THEN MOMENTS LATER THE ENGINE LIGHT CAME ON AND THE BATTERY LIGHT CAME ON , ALL LIGHTS WERE FLASHING IN MY DASHBOARD I PULLED OVER AND WITHIN SECONDS MY CAR WAS ENGULFED IN FLAMES. I ESCAPED WITH MY LIFE!

Engine
Filed Apr 22, 2021100,563 milesTX

TL* THE CONTACT OWNS A 2013 HYUNDAI TUCSON. THE CONTACT STATED WHILE DRIVING 70 MPH, THE VEHICLE STALLED. THE VEHICLE FAILED TO RESTART AND WAS TOWED FROM THE SCENE BY AAA. THE CONTACT STATED THAT SEVERAL UNKNOWN WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT UNDER RECALL. THE CONTACT REFERENCED AN UNKNOWN RECALL AS THE CAUSE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,563.

Service Brakes
Filed Apr 22, 202165,000 milesPA

BRAKES WERE INOPERABLE AT TIME. CALIPER WAS LEAKING AND CAUSE OF THE PROBLEM. REAR DRIVER'S SIDE CALIPER REPLACED. BRAKES STILL HAVING PRESSURING ISSUE WITH THE PEDAL. TAKEN TO A REPAIR SHOP WERE IT IS DEEMED THE BRAKE MASTER CYLINDER NEEDS REPLACED. SUV HAS 65,000 MILES.

EngineFire
Filed Apr 9, 202199,000 milesNY

I WAS DRIVING AT HIGH SPEED OF 55 MPH AND EXPERIENCED A HIGH-SPEED STALL ON MY 2013 HYUNDAI TUSCON. I HEARD A KNOCKING SOUND AND THEN ALL MY LIGHTS CAME ON (OIL,ENGINE,ETC.). I WAS SO SCARED AND MADE IT TO THE SHOULDER SAFELY. THANK GOD. I TRIED TO START THE CAR BUT IT WOULDN'T START. I ALSO, SAW SMOKE SO I DIDN'T KNOW WHAT WAS HAPPENING. SO I WAS STRANDED ON THE HIGHWAY AND CALLED A TOW TRUCK AND THEY TOWED ME TO THE MECHANICS SHOP IN MY TOWN. THE MECHANIC STATED TO ME THAT THERE IS OIL LEAKING UNDERNEATH AND THAT MY ENGINE IS SHOT! I HAVE ALWAYS TAKEN VERY CARE OF MY VEHICLE, I STILL HAVE TWO YEARS OF CAR PAYMENTS ON IT! HE SAID IT LOOKS LIKE A ROD BROKE AND THERE IS A HOLE IN MY ENGINE! ALSO, SOME KIND OF METAL DEBRIS IN MY OIL. SO GLAD I AM SAFE AND MY 9 YEAR OLD DAUGHTER IS SAFE. I AM SO UPSET. VERY SCARY SITUATION. STAY SAFE WITH THESE VEHICLES EVERYONE. NOT GOOD...

Structure › Body
Filed Apr 6, 2021FL

DRIVERS SIDE DOOR WILL NOT OPEN FROM OUTSIDE. ONLY OPENS FROM INSIDE

Engine
Filed Mar 15, 202181,623 milesSC

ENGINE STARTED MAKING LOTS OF BLUE SMOKE AND STRANGE NOISE. NO WARNING LIGHT. TOOK TO MECHANIC SHOP WHO SAID THIS WAS PROBABLY DUE TO HYUNDAI RECALL. TOOK TO DEALER ON FRI 3/12/2021 WHO BOOKED IT IN. GOING FOR SHORT TRIP TO SHOPS ON SAT 3/13 LOTS OF BLUE SMOKE, ENGINE SHUDDER AND WARNING LIGHT CAME ON - TOOK VEHICLE STRAIGHT HOME.

Engine
Filed Mar 9, 202180,000 milesCT

I WAS DRIVING ON A RURAL ROAD AT ABOUT 45 MPH. I STARTED HEARING SCRATCHING NOISE FROM ENGINE. THE ENGINE STARTED LOSING POWER. I STOPPED MY CAR, CALLED AAA TO HAVE MY CAR TOWED TO WILE HYUNDAI. THE DEALER SERVICE DEPARTMENT SAID MY ENGINE HAS TO BE REPLACED, THE CAR IS UNDER MANUFACTURER WARRANTY, BUT THEY NEED AN APPROVAL FROM HYUNDAI MOTORS USA TO GET A NEW ENGINE. ONE WEEK AGO I CONTACTED HYUNDAI CUSTOMER SERVICE TO CHECK THE STATUS OF MY CASE. I WAS TOLD I WOULD BE CONTACTED WITHIN 3-4 BUSINESS DAY BY FRIDAY, MAR 5, 2021. AS NOBODY CALLED ME, I CONTACTED CUSTOMER SERVICE AGAIN TODAY, MAR 9, 2021, AND THE RESPONSE I RECEIVED IS THE SAME, I WAS TOLD I WOULD BE CONTACTED WITHIN 4-5 BUSINESS DAY.

Engine
Filed Feb 23, 2021110,300 milesPA

I HAVE A 2013 HYUNDAI TUSCON THAT IS MY PRIMARY CAR. I WAS DRIVING ON A RURAL ROAD GOING MAYBE 45 MPH TOPS AND MY ENGINE AND OIL LIGHT CAME ON AND WHEN RIGHT BACK OFF. THEY DID NOT STAY ON BUT IT SEEMED MY VEHICLE WAS LOSING POWER. AS I PULLED UP TO A STOP SIGN, MY CAR JUST SHUT OFF. A FEW DAYS LATER I NOTICED A KNOCK UNDER THE HOOD. I TOOK MY VEHICLE TO THE DEALERSHIP AND WAS TOLD MY MOTOR NEEDED REPLACED. THEY CHANGED THE OIL AND IT WAS ONLY TURNED ON TO BE MOVED AT THE DEALERSHIP SO IT COULD BE TOWED HOME. MY WARRANTY IS REFUSING TO PAY TO REPLACE MY MOTOR AND I WASN'T GOING TO HAVE IT SIT IN A PARKING LOT MILES AWAY FROM MY HOUSE. WHEN THE VEHICLE WAS BACK IN MY POSSESSION, I CHECKED THE OIL DIP STICK AND IT WAS GLITTERY. THIS TELLS ME THAT SOMETHING INTERNALLY IS WRONG DUE TO METAL SHAVINGS IN MY OIL. AFTER DOING RESEARCH ON MY VEHICLE, I'VE COME TO FIND MANY COMPLAINS HAVE BEEN FILED AGAINST HYUNDAI 2.4L MOTORS.

Engine
Filed Feb 8, 2021115,000 milesSC

CAR HAS STALLED MULTIPLE TIMES AND HAVE TAKEN IT TO THE MECHANIC MULTIPLE TIMES. EVERY TIME THE MECHANIC COULD NOT FIGURE OUT THE ISSUE. SO THIS FINAL TIME TOOK IT TO SOMEONE ELSE AND WAS TOLD THERE IS METAL SHAVINGS FROM THE ENGINE AND THE ENGINE WILL NEED TO BE REPLACED. THE ENGINE HAS LESS THAN 115000.00 MILES ON IT. ALL OIL CHANGES HAVE BEEN DONE AND MAITENANCE HAS BEEN KEPT ON THIS VEHICHLE. I HAVE RESEARCHED AND SEE THIS ENGINE IS THE SAME ENGINE THAT WAS PLACED IN OTHER HYUNDAI'S AND KIAS. THIS ENGINE SHOULD ALSO BE PART OF THAT RECALL!!!

Engine
Filed Feb 5, 2021106,000 milesPA

DRIVING AT HIGHWAY SPEED, CAR WAS DRIVING FINE, WHEN SUDDENLY THE ENGINE BEGAN TO MAKE TAPPING NOISE, WHICH PROGRESSIVELY GOT LOUDER WITHIN SECONDS, AND THEN COMPLETELY LOST POWER. I COASTED TO THE SHOULDER OF THE ROAD, AND OPENED THE HOOD TO LOOK FOR ANY OBVIOUS SIGN OF TROUBLE. I FOUND NOTHING UNUSUAL. I CALLED A TOW TRUCK AND THE CAR WAS TAKEN TO MY LOCAL MECHANIC. I GOT A CALL INFORMING ME THAT THERE WERE METAL SHAVINGS ON THE DIPSTICK, AND THAT HE WANTED TO DROP THE OIL PAN. I TOLD HIM NOT TO , BECAUSE I WAS AWARE OF A RECALL ON OTHER HYUNDAI'S, THAT WERE HAVING THE SAME TYPE OF ENGINE FAILURE. THE OIL PAN BOLTS APPEAR TO HAVE NEVER BEEN REMOVED IN THE PAST, DESPITE AN NHTSA RECALL THAT INSTRUCTED HYUNDAI TECHNICIANS TO REMOVE THE PAN, REPLACE THE GASKET, AND THE OIL PRESSURE SENSOR. DESPITE THE NHTSA WEBSITE INDICATING THAT MY CAR HAS ALREADY BEEN EXAMINED FOR THIS ISSUE, THE PAN APPEARS TO HAVE NEVER BEEN REMOVED FROM THE CAR.

Engine
Filed Jan 9, 2021112,000 milesCO

I WAS DRIVING MY CAR UP IN WYOMING ON I-80 THE DAY BEFORE I GOT MY SCHEDULE OIL CHANGE. MY CAR ALL OF A SUDDEN MADE A LOUD BANGING NOISE ON THE ENGINE AND DIED. THERE WAS NO CHECK ENGINE LIGHTS NO LIGHTS WHATSOEVER THE CAR HAS BEEN RUNNING GREAT. UP UNTIL THIS MOMENT NOTHING WAS WRONG WITH MY CAR I MANAGED TO GET IT TO A MECHANIC AND HE SAID THE ENGINES WAS FRIED. THIS IS DEFINITELY A MANUFACTURER'S DEFECT, ACROSS-THE-BOARD THERE'S SO MANY PEOPLE WITH THIS CAR COMPLAINING OF THE SAME PROBLEM. NOW I NEED A NEW ENGINE. THEY HAVE RECALLS ON JUST ABOUT EVERY OTHER MODEL EXCEPT THIS ONE WHICH I THINK IS WRONG CUZ IT'S THE SAME THING HAPPENING.

Unknown or Other
Filed Dec 31, 202080,000 milesPA

MANY 2010S HYUNDAIS HAVE AN ISSUE WITH DOORS GETTING STUCK CLOSED ON THEIR OWN WITHOUT ANY KNOWN CAUSE. THIS IS A SERIOUS SAFETY ISSUE AND HYUNDAI IS CHARGING $1000+ TO FIX IT. HERE IS A LINK WITH MANY OTHER OWNERS EXPERIENCING THE SAME ISSUE. HTTPS://WWW.HYUNDAI-FORUMS.COM/THREADS/REAR-PASSENGER-DOOR-WONT-OPEN.603329/ THIS ISSUE COULD VERY EASILY TRAP A PASSENGER IN THE VEHICLE

Engine
Filed Dec 14, 202097,500 milesWI

COMPLETE ENGINE FAILURE VERIFIED BY MY MECHANIC. RECENT RECALL OF THE HYUNDAI MODELS DID NOT INCLUDE THE TUCSON AND IT SHOULD HAVE. I FEEL THIS ISSUE NEEDS TO BE CONSIDERED SINCE IT LOOKS LIKE I'M SEVERAL OF MANY OUT THERE WITH THE SAME PROBLEM AS THE CURRENT CLASS ACTION SUIT AGAINST HYUNDAI. THE TUCSON SHOULD BE INCLUDED. DATE OF MALFUNCTION 12/12/2020. JUST DRIVING DOWN A COUNTRY ROAD AND HEARD A POP NOISE AND THAT WAS IT. HAD IT TOWED.

Engine
Filed Dec 7, 202070,000 milesFL

TL* THE CONTACT OWNS A 2013 HYUNDAI TUCSON. THE CONTACT STATED WHILE DRIVING 75 MPH, THE VEHICLE THE SEIZED WITHOUT WARNING. THE CONTACT PARKED ON THE SIDE OF THE ROAD. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO HER RESIDENCE. THE CONTACT STATED THAT THE BATTERY WAS REPLACED HOWEVER, THE VEHICLE FAILED TO START. THE CONTACT CALLED COCONUT CREEK HYUNDAI (4960 N STATE RD 7, COCONUT CREEK, FL 33073; (888) 441-7737) AND THE DEALER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACE. THE VEHICLE WAS REPAIRED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 19V063000 (ENGINE AND ENGINE COOLING) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.

Engine
Filed Nov 23, 202081,000 milesNY

MY ENGINE LOST POWER AND STARTED TO KNOCK. CONTACTED HYUNDAI USA TO BE TOLD TO BRING MY CAR IN FOR A DIAGNOSIS. I HAD MY CAR TOWED TO THE DEALERSHIP(ADVANTAGE HYUNDAI). THEY CALLED TO TELL ME "WHY IS MY CAR THERE"?? IN UTTER SHOCK I MENTIONED THAT I HAD CALLED THE DEALERSHIP TO ARRANGE FOR ARRIVAL AND HAVE IT DIAGNOSED. THEN WAS MENTIONED A FEE, WHICH WASN'T MENTIONED FROM ANYONE PRIOR TO HAVING MY CAR TOWED. I HAD UPDATED MY REF # FROM HYUNDAI USA ONLY TO SPEAK WITH SOMEONE TELLING ME THAT BECAUSE THE CAR IS OUT OF WARRANTY HE CANT HELP. WHY DID IT TAKE OPENING A CASE WITH HYUNDAI, UPDATING THE CASE WITH INFO, HAVING MY CAR TOWED TO THE DEALERSHIP(SUGGESTED BY HYUNDAI USA) TO BE TOLD THERE NOTHING THEY CAN DO?? MY CAR IS IN GREAT SHAPE WITH 81K. WHY ARE THESE ENGINES FAILING?? AND WHY ARE THE CONSUMERS VICTIMS TO INFERIOR PRODUCT?? BTW HYUNDAI CONSUMER AFFAIRS DON"T HELP THE CONSUMER. IT'S MORE OF HYUNDAI EXPLAINING THERE WARRANTY.

Engine
Filed Nov 20, 2020134,000 milesCA

ON 10/20/20, LEAVING THE PARKING GARAGE AT MY PLACE OF EMPLOYMENT I THOUGHT I HEARD A NOISE COMING FROM THE VEHICLE, BUT AS I ROLLED DOWN THE WINDOW TO LISTEN, I DIDN'T HEAR ANYTHING. I CHECKED THE DASH FOR WARNING LIGHTS; THERE WERE NONE. THE TEMPERATURE WAS ALSO NORMAL, SO I CONTINUED HOME. ABOUT 10 MIN. LATER, DRIVING SOUTH ON I-5 WHILE IN THE FAR LEFT LANE AT 70 MPH, MY 2013 HYUNDAI TUCSON LIMITED EXPERIENCED A MAJOR ENGINE FAILURE, MANIFESTING WITH A TERRIBLE METAL CRASHING SOUND AND SHAKING. I HAD TO IMMEDIATELY CROSS TWO LANES OF HEAVY TRAFFIC, HAZARDS FLASH, TAKING THE EXIT THAT WAS FORTUNATELY RIGHT THERE ON THE IMMEDIATE RIGHT. I WOULD NOT HAVE MADE IT TO THE NEXT EXIT 1 MILE AWAY. BY THE TIME I REACHED THE END OF THE RAMP AND PULLED INTO THE EMERGENCY PARKING, THE ENGINE WAS BARELY SPUTTERING, THE CAR BARELY ROLLING. NEXT DAY, UPON INSPECTION BY THE DEALER, THEY SAID METAL DEBRIS WAS FOUND IN THE ENGINE, SAME BEARING ISSUE AS THE OTHER ENGINE FAILURES THAT WERE RECALLED EARLIER (SANTA FE MODELS, SONATAS, ELANTRAS, AND OTHER TUCSONS). MY MODEL AND TRIM PACKAGE ISN'T PART OF THE RECALL YET. ONE MONTH PRIOR, THE DEALER HAD DONE A SAFETY INSPECTION AND $1,000 OF WORK REPLACING THE DRIVE BELT, HOSES, AND THERMOSTAT GASKET SO THAT I WOULDN'T LOSE THE ENGINE, AS I WAS TOLD BACK THEN. SINCE I STILL LOST THE ENGINE ONLY ONE MONTH LATER AND WITHOUT ANY WARNING AND BECAUSE MY MILEAGE WAS OVER WARRANTY AT APPROX134K, THE DEALERSHIP SUBMITTED A REQUEST TO HYUNDAI FOR GOODWILL A

Engine
Filed Sep 28, 202070,083 milesNY

TL* THE CONTACT OWNS A 2013 HYUNDAI TUCSON. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE VEHICLE JERKED WITH AN ABNORMAL SOUND COMING FROM THE VEHICLE. THE CONTACT PULLED OVER AND HAD THE VEHICLE TOWED BACK TO HER RESIDENCE. THE VEHICLE WAS LATER TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT OIL PAN DISINTEGRATED AND CAUSED SEVERE DAMAGES TO THE ENGINE. THE CONTACT STATED THAT THE OIL PAN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V063000 (ENGINE AND ENGINE COOLING) AND WAS REPAIRED ON SEPTEMBER 27, 2019 AT SOUTH SHORE HYUNDAI (360 W. SUNRISE HIGHWAY, VALLEY STREAM, NY 11581, (516) 561-8772). THE CONTACT STATED THAT THE DEALER WAS CONTACTED AND RUDELY DISMISSED THE CONTACT'S CONCERNS AND DENIED THE RECALL REPAIR. THE CONTACT KEPT PRINT OUTS FOR THE COMPLETED RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 70,083.

Engine
Filed Sep 26, 2020134,000 milesTX

I HAVE A 2013 HYUNDAI TUCSON WITH THETA ENGINE. MOTOR HAS FROZEN AND ALTHOUGH MANY OTHER THETA ENGINES SIMILAR IN VIN # HAVE BEEN REPAIRED UNDER A CLASS ACTION SUIT/ OR RECALL, HYUNDAI IS REFUSING TO REPLACE MINE. OIL CHANGE RECEIPTS HAVE BEEN PROVIDED. DRIVING ON A HWY AND MOTOR FROZE

Electrical System
Filed Sep 25, 202042,300 milesID

THE ELECTRIC WINDOW SWITCHES HAVE QUIT WORKING ON THE PASSENGER SIDE FRONT AND BACK DOORS AND THE DRIVER SIDE PASSENGER WINDOW ONLY ROLLS DOWN AND HAS TO BE ROLLED UP BY THE DRIVER PANEL. THE VEHICLE WAS NOT IN MOTION SITTING IN MY DRIVEWAY

Engine
Filed Aug 31, 2020168,000 milesNY

. DEALER STATES ENGINE NEEDS REPLACEMENT BUT IS OUT OF WARRANTY SO DEALER DENIES COVERAGE. DEALER SAID BEARING ON BIG END OF PISTON RODS AND/OR MAIN BEARING DAMAGED, I HAVE ALL RECORDS OF OIL CHANGES EVERY 3-4K FROM REPUTABLE MAINTENANCE BUSINESS. I SEE OTHER COMPLAINTS OF SIMILAR ISSUE WITH MOTORS. ENGINE STARTS TAPPING UNDER LOAD AND ENGINE STOPS AT HIGHWAY SPEED OR WHEN AT OPERATING TEMPERATURE. WHEN THE MOTOR COOLS IT WILL REPEAT PROBLEM. VEHICLE TO DANGEROUS TO DRIVE EXCEPT ON BACK ROADS WITH ENOUGH ROOM ON SHOLDER TO PULL OVER UNEXPECTEDLY.

Engine
Filed Aug 27, 202070,000 milesFL

I WAS DRIVING ON I-75 IN BROWARD COUNTY AND I DECIDED TO PASS A VEHICLE IN FRONT OF ME, WHEN I ACCELERATED, THE CAR MADE A VERY STRANGE SOUND AND STARTED TO LOOSE POWER... IT STARTED TO SLOWING DOWN BY IT SELF, SO I DECIDED TO GET OUT FROM I-75, LUCKILY WE WERE CLOSE TO ONE REST AREA WHERE WE COULD PARK AND CALL SOMEONE FOR HELP. BEFORE CALLING ANYONE, WE TRY EVERYTHING ON THE CAR. MY BROTHER-IN-LAW CHECKED THE BATTERY, WHICH WAS GOOD, THE ELECTRICAL WAS WORKING FINE FOR FEW MORE MINUTES AND STARTED TO SHUT DOWN SLOWLY. EVERYBODY SAID THAT WAS VERY STRANGE...THEY SAID MY CAR WAS NOT SUPPOSE TO BE IN THAT SITUATION. IT IS WITH 70,000 MILES, IN AN EXCELLENT CONDITION AND THE MAINTENANCE IS UP TO DATE. I CALLED THE TOWING TRUCK FOR PICK UP AND PARKED IT ON MY COUSIN DRIVEWAY WHERE IS TILL TODAY. NOW, I DON'T KNOW WHAT TO DO. IT WILL BE EXPENSIVE TO FIX IT, AND I DON'T HAVE THE MONEY. I DIDN'T RECEIVED ANY RECALL FOR "ENGINE FAILURE" ON THIS SPECIFIC CAR, ALL THOUGH I FOUND ON THE INTERNET A LOT OF COMPLAINTS WITH THE SAME PROBLEM ON SAME YEAR AND MODEL.

Engine
Filed Aug 15, 2020108,000 milesMD

BOUGHT 2013 HYUNDAI TUCSON ON 11/2012. WITHIN 2 YRS OF BUYING THE CAR I STARTED TO HEAR A KNOCKING SOUND FROM THE FRONT OF THE CAR, LOSS OF POWER AND IT FELT LIKE IT WAS GOING TO SHUT DOWN.I WOULD STOP AND THEN PUSH THE GAS TO GO AND IT WAS FINE. THIS CONTINUED TO HAPPEN INTERMITTANTLY EVER SINCE I HAVE CONTINUED OVER THE YRS TELLING THE SERVICE DEPARTMENT OF THE ISSUE BUT THEY COULD NEVER REPLICATE THE PROBLEM.THEY TRIED A FEW THINGS LIKE A COMPUTER UPDATE/REBOOT.THE ISSUE WAS A LITTLE LESS FREQUENT BUT IT STILL CONTINUED. OVER THE YEARS SEVERAL FAMILY MEMBERS WITNESSED THIS AND WERE VERY CONCERNED! RECENTLY 08/7/2020 WE WERE DRIVING INTERSTATE 70 IN MD, CONSIDERABLE TRAFFIC, AND NUMEROUS TRACTOR TRAILORS ALL TRAVELING AT HIGH SPEEDS! ALL OF A SUDDEN THERE WAS A CONSISTANT KNOCKING SOUND EVEN MORE INTENSE THAN THE ONES I HAD HEARD OVER THE YEARS SINCE BUYING THE CAR.THE FRONT OF THE CAR WAS SHACKING AND LOOSING POWER! MY HUSBAND WAS DRIVING IN THE LEFT LANE AND STRUGGLED TO GET IT TO THE SHOULDER WHERE THE ENGINE STILL MAKING THE LOUD KNOCKING SOUND COMPLETELY SHUT DOWN.THERE WAS A TRACTOR TRAILOR BEHIND US WHEN WE GOT TO THE RIGHT LANE AND IF IT HAD DIED THEN WE WOULD HAVE BEEN KILLED! STANDED FOR 40 MINUTES IN A DANGEROUS LOCATION! IT WAS TOWED TO A HYUNDAI DEALER IN HAGERSTOWN MD. WHEN THEY TRIED TO TURN IT ON THERE WAS SMOKE AND THEY WERE QUICK TO PREVENT IT FROM CATCHING FIRE. WE WERE TOLD IT EXPLODED, A BEARING BROKE OFF HIT THE PISTON CREATING A HOLE IN THE ENGINE AND

Engine
Filed Aug 12, 2020WI

JUNE 25, 2020 I TOOK MY CAR TO JOHN AMATO TO HAVE A REPAIR DONE BECAUSE OF THE ENGINE LIGHT WAS ON THEY PLACED IT O N THE MACHINE FOR DIAGNOSTIC TESTING AND STATED THAT IT WAS THE IN TAKE MANIFOLD FOR 421CRH 1 THEY REPLACE THE PART METAPHOR INTAKE MANIFOLD RUNNER PERFORM THEY REPLACE THE PART THEY SAID THE CAR WAS OK AUGUST EIGHTH 2020 MY CAR STOPPED RUNNING AS I WAS DRIVING DOWN THE STREET AND MADE A LOT OF NOISE . THERE WAS NO WARNING NO LIGHTS CAME ON THE CAR JUST STOPPED I HAD TO HAVE IT TOWED BY A TOW TRUCK AND NOW THE ENGINE IS COMPLETELY DONE NO ENGINE LIGHT CAME ON OR ANYTHING I THOUGHT THIS WAS A GOOD CAR WHEN I BOUGHT IT

Engine
Filed Aug 2, 202092,000 milesGA

I WOULD LIKE TO KNOW WHY THE 2013 HYUNDAI TUCSON WERE NOT IN THE RECALL FOR THE ENGINE FAILURE. COMPLAINTS ON ENGINE SEIZING UP IS THE SAME AS 2014 AND 2015 SAME ENGINE I WOULDN'T COMPLAIN BUT JUST HAPPEN TO ME 7/11/2020 DRIVING DOWN HIGHWAY ENGINE SEIZED UP AND LOOKS LIKE AM STUCK WITH IT JUST DOESN'T MAKE ANY SENSE TO SIT HERE AND THINK ABOUT I DON'T HAVE A VEHICLE AND WHAT HAPPENED WAS NO FAULT OF MINE ITS JUST CRAZY HOW NO ONE WILL TAKE RESPONSIBILITY AND FIX IT.

Engine
Filed Jul 28, 202092,400 milesGA

TRAVELING DOWN HIGHWAY VEHICLE MADE LOUD NOISE PULLED OVER AND TURNED VEHICLE OFF WAITED 10 TO 20 MINUTES TRIED TO START VEHICLE AND IT MADE LOUD NOISE AGAIN AND SHUT DOWN WOULD NOT STAY RUNNING.

Engine
Filed Jul 28, 202092,400 milesGA

ADDING TO FIRST COMPLAINT VEHICLE WAS TOWED TO HYUNDAI DEALERSHIP WAS TOLD ENGINE SEIZED WAITING ON RESPONSE FOR HYUNDAI CORPORATION

Engine and Engine Cooling › Cooling SystemFire
Filed Jul 20, 2020185,000 milesNC

TL* THE CONTACT OWNS A 2013 HYUNDAI TUCSON. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, SHE BEGAN TO HEAR A TICKING SOUND EMITTING FROM THE ENGINE WITHOUT WARNING. THE CONTACT EXITED THE VEHICLE AND CHECKED HER FLUIDS, ALL FLUID LEVELS WERE NORMAL. AS THE CONTACT CONTINUED TO DRIVE, THE VEHICLE STALLED AND SHUT OFF AS THE OIL AND THE BATTERY WARNING LIGHTS ILLUMINATED. AS THE CONTACT RESTARTED THE VEHICLE, WHITE SMOKE BEGAN TO EMIT FROM THE ENGINE. DUE TO THE FAILURE, THE CONTACT HAD THE VEHICLE TOWED INITIALLY TO HOME.; THE NEXT DAY, SHE HAD THE VEHICLE TOWED TO JOHNSON HYUNDAI OF CARY (5000 OLD RALEIGH RD, CARY, NC 27511). SHE WAS INFORMED THAT HER ENGINE THREW A RODE CAUSING THE ENGINE TO MALFUNCTION, THE CONTACT WAS THEN INFORMED THAT SHE WOULD NEED AN ENGINE REPLACEMENT. THE MANUFACTURER HAD YET TO NOTIFIED OF THE FAILURE. THE VEHICLE HAD BEEN PLACED UNDER NHTSA RECALL NUMBER:19V063(ENGINE AND ENGINE COOLING); HOWEVER, THE DEALER HAD REFUSED TO SERVICE HER VEHICLE FOR THE RECALL. THE FAILURE MILEAGE WAS 185,000.

Engine
Filed Jun 29, 202077,936 milesVA

VEHICLE WAS OPERATING NORMALLY WHEN ALL OF A SUDDEN THE ENGINE LOST POWER. RPMS WENT TO 0. COULD NOT ACCELERATE ANYMORE AND HAD TO COAST OFF THE ROAD TO GET OUT OFF TRAFFIC. VEHICLE TURNED OFF AND WOULD NOT RESTART. HYUNDAI DEALERSHIP SAYS THE VEHICLES ENGINE HAS LOCKED UP AND NEEDS TO BE REPLACED. VEHICLE ONLY HAS 77946 MILES. HAS HAD NO PREVIOUS PROBLEMS. JUST BOUGHT THE VEHICLE. WE HAVE ONLY HAD IT A WEEK AND HALF. CAR HAD TO BE TOWED BACK TO DEALERSHIP. THIS COULD HAVE CAUSED A SERIOUS OR DEADLY ACCIDENT IF THIS HAPPENED IN A BUSY HIGHWAY OR IN HEAVY TRAFFIC.

Engine
Filed Jun 9, 202088,000 milesNC

TL* THE CONTACT OWNS A 2013 HYUNDAI TUCSON. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED WITH THE CHECK ENGINE AND OIL PRESSURE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TOWED TO THE RESIDENCE. THE CONTACT, AN INDEPENDENT MECHANIC, DIAGNOSED THE VEHICLE WITH A #3 PISTON CONNECTING ROD CYLINDER BOLT DETACHED WHICH CAUSED THE PISTON TO LOOSEN. THE CONTACT ALSO STATED THAT THERE WAS AN ENGINE OIL LEAK. THE VEHICLE WAS NOT REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 88,000.

Engine
Filed Feb 17, 202070,000 milesTX

ON JUNE 13, 2017, THE ENGINE IN THE TUCSON COMPLETELY SHUT DOWN WHILE DRIVING DOWN THE INTERSTATE AT RUSH HOUR. THE VEHICLE WOULD NOT START AND HAD TO BE TOWED TO A LOCAL REPAIR SHOP. THE REPAIR SHOP INSPECTED THE VEHICLE AND FOUND THAT THE ENGINE HAD BLOWN A HOLE IN IT DUE TO NO FAULT OF THE OWNER AND WOULD NEED A COMPLETE REBUILD. IN MY RESEARCH I CONTACTED BOTH VANDERGRIFF HYUNDAI AND HYUNDAI MOTORS AMERICA SINCE THE EVENT THAT CAUSED MY VEHICLE ENGINE TO BLOW WAS A MANUFACTURES DEFECT. DURING MY RESEARCH I FOUND THAT THE ENGINE IN MY VEHICLE WAS THE SAME ENGINE PUT INTO SEVERAL MODELS OF HYUNDAI VEHICLES. THIS SPECIFIC ENGINE MODEL WAS ALSO INVOLVED IN A CLASS ACTION LAW SUIT REGARDING THE 2011-2013 HYUNDAI MODELS. IN APRIL 2019 A RECALL OF THE OIL PAN AND SEAL WAS ISSUED. THE VEHICLE RECALL REPLACEMENT WAS DONE AND A CLAIM FOR REIMBURSEMENT FOR THE ENGINE WAS SENT TO HYUNDAI. ALL DOCUMENTS REQUESTED WERE FURNISHED AND AFTER 3 CASE MANAGERS WERE ASSIGNED I HAVE BEEN INFORMED THAT THE CLAIM HAS GONE TO UPPER MANAGEMENT A/K/A WAIT UNTIL THE STATUTE RUNS. AS A CONSUMER I FEEL I HAVE BEEN GIVEN THE RUNAROUND AND STILL AM NOT REIMBURSED FOR AN ENGINE. I NEED HELP!!!

Engine
Filed Jan 22, 202057,000 milesFL

I FINANCED THIS VEHICLE ON 12/22/19, I STARTED TO NOTICE A LOUD TICKING NOISE COMING FROM THE ENGINE SHORTLY AFTER PURCHASE DATE. BROUGHT IT IN TO DEALERSHIP, WAS TOLD IT WAS A VACUUM LOOSE, THEY TIGHTENED IT AND SAID IT SHOULD BE GOOD. STILL HEARD THE TICKING JUST NOT AS LOUD. I STILL HAVE CONTINUED TO HEAR THE TICKING, BROUGHT IT IN TODAY AND WAS TOLD BY ONE PERSON WHO DIDNT ACTUALLY INSPECT THE VEHICLE THAT IT WAS A PURGE VALVE AND ITS NORMAL FOR THIS CAR AND AGE.. WAS TOLD BY THE MECHANIC AT THE HYUNDAI DEALERSHIP LOCATED ON OCALA FL, (AND WITH A STRAIGHT NO EMOTION FACE) "THERE'S NO METAL TOUCHING" ASKED TO BE PROVIDED PROOF THAT NOTHING CAME UP IN HIS COMPUTER, AND SAID THEY DIDNT HAVE THE CORRECT DIAGNOSING EQUIPMENT FOR THIS SPECIFIC CAR. SHOWED THE SALES MANAGER A VIDEO SO SHE COULD HEAR THE NOISE AND EVEN SHE SAID HERSELF THAT WAS NOT NORMAL. THEY DECIDED TO KEEP THE CAR OVERNIGHT. NOT SURE WHAT WILL COME FROM THIS AND DO NOT KNOW IF THIS IS RELATED BUT ACCORDING TO GOOGLE, THESE TUSCON'S ARE KNOWN FOR THE "TICK OF DEATH" WHICH MEANS SHORTLY AFTER, THE ENGINE FAILS...

Structure › Body
Filed Jan 15, 202082,000 milesAZ

PASSENGER REAR DOOR WILL NOT UNLOCK FROM INSIDE OR OUTSIDE THEREFORE THE DOOR WILL NOT OPEN MAKING IT A SAFETY HAZARD. NO ACCIDENT JUST QUIT WORKING ONE DAY. AFTER READING THE HYUNDAI FORUM I SEE THIS HAS HAPPENED TO QUITE A FEW PEOPLE AND FEEL THIS SHOULD BE TREATED AS A RECALL

Engine
Filed Jan 9, 2020192,000 milesAL

AFTER RETURNING TO THE DEALER FOR A RECALL NOTICE, 4 DAYS LATER TURNING INTO A FUELING STATION ENGINE STALLED AND SIEZED. VEHICLE NEVER HAD AN ISSUE PRIOR TO RECALL PERFORMANCE BEING COMPLETED. OH AND RECALL NOTICE STATED THE EXACT ISSUE IT WAS TO PREVENT ENGINE FROM STALLING AND SEIZING. LUCKILY NO ONE WAS INJURED.

Engine
Filed Dec 17, 2019140,000 milesCO

TL* THE CONTACT'S SON-IN-LAW OWNS A 2013 HYUNDAI TUCSON. WHILE THE SON-IN-LAW WAS DRIVING APPROXIMATELY 70 MPH, THE VEHICLE BEGAN TO LOSE POWER AND OIL WAS LEAKING FROM THE ENGINE. THE CONTACT WAS UNAWARE IF ANY WARNING INDICATORS WERE ILLUMINATED PRIOR TO THE FAILURE. THE VEHICLE WAS TAKEN TO HYUNDAI OF GREELEY (4533 W 29TH ST, GREELEY, CO 80634, 970-330-3801) WHERE IT WAS DIAGNOSED AND THE ENGINE LEAK WAS REPAIRED. DAYS LATER, THE SAME FAILURES RECURRED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOTIFIED BY THE MECHANIC AND THE MECHANIC WAS INFORMED THAT THE VEHICLE WAS NOT UNDER WARRANTY AND THERE WERE NO ACTIVE RECALLS. THE CONTACT ASSOCIATED THE FAILURES WITH NHTSA CAMPAIGN NUMBER: 19V063000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 140,000.

Engine
Filed Nov 18, 201985,000 milesIA

THE CAR STALLED. WHEN I GOT IT RUNNING THE ENGINE IS MAKING A LOUD KNOCKING.

Engine
Filed Oct 29, 201987,500 milesFL

WHILE DRIVING AT APPROXIMATELY 30 MPH, NO INDICATION, NO SOUND/NOISE, THE ENGINE JUST STOPPED. TOWED CAR TO THE HYUNDAI DEALER AND WAS INFORMED THAT THE ENGINE SEIZED, THAT THEY WERE HAVING ISSUES WITH THESE ENGINES. ENGINE NEEDED TO BE REPLACE. WAITING FOR HYUNDAI'S DECISION TO SEE IF THEY WILL COVER THE REPLACEMENT.

Air BagsCrashFire1 injured
Filed Oct 24, 201918,000 milesCA

I REAR ENDED A CAR INFRONT OF ME THAT HAD STOPPED ABRUPTLY, I WAS GOING ABOUT 30 MPH AND THE IMPACT WAS SO HARD I SLAMMED MY CHEST ON THE STEERING WHEEL, IT ENDED UP DOING 13,000 DOLLARS OF DAMAGE TO THE FRONT END BUT NOT ONE AIRBAG DEPLOYTED.

Engine
Filed Oct 22, 201994,000 milesUT

ON AUGUST 3, 2019, I WAS DRIVING AND MY ENGINE STARTED MAKING A WEIRD NOISE AND WAS FLUTTERING, NOT ACCELERATING LIKE NORMAL. I TURNED ONTO A SIDE STREET AND WAS PULLING OVER, MY CHECK ENGINE LIGHT CAME ON AND MY CAR STALLED AND WOULD NOT RESTART. HAD THE CAR TOWED TO DEALERSHIP WHERE THE VEHICLE WAS PURCHASED AND THE ENGINE HAD SEIZED. THE DEALERSHIP COULD NOT GIVE ME ONE REASON WHY THIS HAPPENED SINCE I REGULARLY GOT THE CAR SERVICED. APPROXIMATELY, TWO HOURS PRIOR TO THE ENGINE SEIZING I HAD MY EMISSIONS AND INSPECTION PERFORMED AND THEY DID NOT PICK UP ANYTHING. THIS VEHICLE HAD ABOUT 94,000 MILES. NOW I AM STUCK WITH A BROKEN CAR THAT THE REPAIR COSTS AS MUCH AS THE VEHICLE BLUE BOOKS FOR, WHILE STILL OWING AROUND $15,000. EVERYTHING THAT I HAD PURCHASED TO PROTECT MYSELF FROM THIS SITUATION HAS NOT PROTECTED ME AT ALL SUCH AS, THE EXTENDED WARRANTY, GAP INSURANCE, THE BANK WILL NOT EVEN DO A VOLUNTARY REPOSSESSION ON THE VEHICLE.

Structure › Body
Filed Oct 7, 2019FL

I DROPPED MY SON OFF AT SCHOOL AND WHEN I CAME BACK TO THE CAR TO PUT MY OTHER SON BACK IN THE THE REAR DRIVER SIDE DOOR WILL NOT OPEN AT ALL I HAVE TRIED UNLOCKING AND TRIED TO OPEN FROM INSIDE AND OUT IT JUST STOPPED OPENING ALL OF A SUDDEN

Engine
Filed Oct 7, 2019118,800 milesNM

VEHICLE STARTED UP WITH VERY NOTICEABLE KNOCKING NOISE, THE ENGINE LIGHT WAS ON. IT WAS STILL TECHNICALLY DRIVEABLE, BUT HAD VERY SLOW ACCELERATION. STOPPED BY AUTOZONE TO HAVE THEM CHECK THE ENGINE CODE. I WAS TOLD THAT THE TWO CODES THAT CAME UP WERE RELATED TO NEEDING AN OIL CHANGE. THE FOLLOWING DAY, I STOPPED BY JIFFY LUBE TO HAVE THEM CHANGE THE OIL. THE TECH SHOWED ME A SAMPLE OF THE OIL THAT CAME OUT OF THE VEHICLE; IT LOOKED LIKE BLACK, SLUDGY COFFEE. I KEEP UP WITH OIL CHANGES, MAKING SURE TO GO TO JIFFY SO THAT MY RECORDS ARE ACCESSIBLE. I ALWAYS HAVE THEM USE SYNTHETIC WHEN I VISIT. THE TECH TOLD ME THAT THE OIL HAD BEEN OVERFILLED THE LAST TIME IT WAS CHANGED. HE ALSO STATED THAT HE HAS NOTICED IN HYUNDAI VEHICLES THAT THE OIL ALWAYS TURNS BLACK, EVEN IF SYNTHETIC IS USED. HE SAID THAT HE HEARD THE KNOCKING IN THE ENGINE WHEN THEY MOVED THR VEHICLE, AND THAT IT COULD BE THE LIFTERS. AFTER THE OIL CHANGE, I GOT INTO THE VEHICLE AND SAW THAT THE ENGINE LIGHT WAS STILL ON, AND THE KNOCKING WAS STILL TAKING PLACE. I DROVE ACROSS THE STREET TO CHRISTIAN BROTHERS TO HAVE THEM INSPECT THE VEHICLE. THE SHOP HAD TO REMOVE THE FRONT PART OF THE ENGINE TO CHECK OUT THE ISSUE. AFTER A FEW DAYS, I WAS INFORMED THAT THE ENGINE WOULD NEED TO BE REPLACED AS THERE WERE METAL SHAVINGS INSIDE OF THE OIL PAN. I BEGAN TO DO SOME RESEARCH AND FOUND THERE WAS AN UNOFFICIAL RECALL ON THE THETA II ENGINE (WHICH IS WHAT THIS VEHICLE HAS). HYUNDAI WAS SLOWLY STARTING TO SEND NOTICES OUT TO

Engine
Filed Oct 3, 2019106,000 milesFL

I WAS DRIVING DOWN THE INTERSTATE WHEN I NOTICED THAT WHEN I GOT OVER 3000RPM THERE WAS A KNOCKING SOUND COMING FROM THE CAR... I SLOWED DOWN AND IT STOPPED FOR A SHORT TIME BUT THEN CAME BACK REGARDLESS OF SPEED. THE KNOCKING SOUND QUICKLY GREW LOUDER SO I PULLED OVER TO THE SIDE OF THE ROAD AND TURNED THE CAR OFF. WHEN I TRIED TO RE-START THE CAR THE KNOCKING SOUND WAS PERSISTENT. I HAD IT TOWED TO A MECHANIC WHO SAID THE ENGINE NEEDED TO BE REPLACED THAT IT SEEMS TO HAVE THROWN A ROD. I KEPT UP WITH THE MAINTENANCE AND OIL CHANGES SO THERE WAS NO REASON FOR THIS TO HAPPEN AT ONLY 106K MILES. I HAVE BEEN TOLD FROM OTHER MECHANICS THEY SEE THIS QUITE FREQUENTLY IN THESE MODELS. THANKFULLY I WAS ABLE TO PULL OVER TO THE SIDE OF THE ROAD BUT I WAS LEFT STRANDED IN THE MIDDLE OF NOWHERE FOR OVER AN HOUR IN THE MIDDLE OF A HEAT WAVE WITH NO AC.

EngineFire
Filed Oct 2, 2019110,000 milesPA

TL* THE CONTACT OWNS A 2013 HYUNDAI TUCSON. WHILE DRIVING APPROXIMATELY 70 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND THERE WAS AN ABNORMAL NOISE COMING FROM THE ENGINE COMPARTMENT. ADDITIONALLY, THE CONTACT NOTICED SPARKS COMING FROM THE REAR PASSENGER SIDE OF THE VEHICLE. THE CONTACT WAS INFORMED BY ANOTHER MOTORIST THAT THE VEHICLE WAS ON FIRE. THE CONTACT ALSO NOTICED BLACK SMOKE COMING FROM THE ENGINE. THE CONTACT AND SEVERAL PASSENGERS IN THE VEHICLE WERE ABLE TO EXIT WITHOUT INJURIES. THE FIRE DEPARTMENT WAS CONTACTED AND EXTINGUISHED THE FIRE. A FIRE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO THE TOW TRUCK COMPANY'S LOT AND THEN TOWED BY THE INSURANCE COMPANY TO THEIR FACILITY. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V063000 (ENGINE AND ENGINE COOLING). THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE CONTACT STATED THAT THE INSURANCE COMPANY HAD NOT DECLARED THE VEHICLE A TOTAL LOSS. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.

Engine
Filed Sep 23, 2019103,000 milesMD

DRIVING ON THE HIGHWAY AT ABOUT 75 MPH THE CAR SPONTANEOUSLY TURNED-OFF, FORTUNATELY, WE WERE ABLE TO GET OFF THE ROAD IN TIME. WE WERE ABLE TO RESTART THE ENGINE BUT THEN ABOUT 20 MINUTES LATER IT STARTED MAKING A HORRIBLE GRINDING NOISE. WE HAD TOWED TO A MECHANIC WHO TOLD US THE ENGINE HAD SEIZED-UP AND NEEDED REPLACEMENT. IN THE MEANTIME, WE RECEIVED THE RECALL NOTICE FROM HYUNDAI ABOUT THE OIL PAN LEAK. WE CONTACTED HYUNDAI AND THEY ARE CLAIMING THE ENGINE FAILURE IS UNRELATED TO THE RECALL AND WILL NOT COVER THE COST TO REPLACE THE ENGINE. THERE WAS 103,000 MILES ON THE ENGINE AND WE FEEL THIS WAS PREMATURE ENGINE FAILURE CAUSED BY THE OIL PAN/SWITCH DEFECT. THIS WAS NOT DISCLOSED TO US UNTIL EARLY SEPTEMBER. IN ADDITION, THE CHECK ENGINE NEVER CAME ON PRIOR TO THIS POINT TO LET US KNOW THERE WAS AN ISSUE WITH THE ENGINE. WITH THIS TYPE OF ISSUE, I WOULD THINK THE CHECK ENGINE LIGHT SHOULD HAVE ALERTED OF US OF AN ISSUE WAY BEFORE THIS TYPE OF DAMAGE TO THE ENGINE OCCURRED.

Engine
Filed Sep 20, 201999,000 milesCO

TL* THE CONTACT OWNS A 2013 HYUNDAI TUCSON. WHILE DRIVING 30 MPH, A LOUD ABNORMAL NOISE WAS DETECTED FROM THE VEHICLE. THE CONTACT MENTIONED THAT THE ENGINE OIL LEAKED OUT THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE OIL PAN WAS LEAKING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER AND DEALER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 99,000.

Engine
Filed Sep 20, 201945,000 milesCO

TL* THE CONTACT OWNS A 2013 HYUNDAI TUCSON. THE CONTACT TOOK THE VEHICLE TO PHIL LONG HYUNDAI OF MOTOR CITY (170 W MOTOR WAY, COLORADO SPRINGS, CO 80905, (719) 453-0549) TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 19V063000 (ENGINE AND ENGINE COOLING). THE CONTACT NOTICED AN OIL LEAK IN HIS GARAGE WITH PLASTIC RINGS COVERED IN OIL. THE CONTACT HAD TO TAKE THE PLASTIC RINGS OUT OF THE OIL BAG TO SHOW TO THE DEALER WHO THOUGHT THE PARTS WERE INSECTS. THE CONTACT WAS NOT SATISFIED WITH THE REPAIR. THE DEALER ONLY REPLACED THE OIL PRESSURE SWITCH, BUT NOT THE FULL OIL PAN. THE MANUFACTURER INFORMED THE CONTACT TO MONITOR THE FAILURE. THE FAILURE MILEAGE WAS 45,000.

Engine
Filed Sep 20, 201949,500 milesCA

I WAS DRIVING ON THE HWY ( APPROX 50 MPH ) WHEN THE CAR COMPLETELY SHUT DOWN. CAR WOULD NOT TURN OVER ON THE SIDE OF THE ROAD. GOT TOWED HOME AND TRIED TO START THE CAR AGAIN. ENGINE TURNED OVER BUT IMMEDIATELY STARTED KNOCKING VERY LOUD. TURNED THE ENGINE OFF IMMEDIATELY. TOWED THE CAR TO THE LOCAL MECHANIC TO VERIFY MY INITIAL DIAGNOSIS. COMPLETE ENGINE FAILURE AT 50K MILES.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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