I was driving on the highway and was notified by passing motorists that there was smoke coming from my vehicle, I proceeded to pull to the shoulder and parked my vehicle. When parked, I noticed flames coming from the engine compartment and under the vehicle. I proceeded to get as far away from the car and that when the fire became enraged and fully engulfed my vehicle. The fire department arrived and distinguished the fire.
2013 Hyundai Tucson complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2013 record →
The contact owns a 2013 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had experienced a failure. The contact's father was driving the vehicle at approximately 65 MPH when numerous warning lights illuminated. The contact stated that her father had observed smoke being emitted from under the hood. The father pulled the vehicle off the highway and stopped the vehicle. The contact stated that her father opened the hood and saw that a fire had started in the engine compartment. The fire department was called and extinguished the flames with water. The fire was confined to the engine compartment. The contact had the vehicle towed to her residence. The manufacturer had not been made aware of the incident. The failure mileage was approximately 157,000. VIN tool confirms parts not yet available.
The contact owns a 2013 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2013 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
While this Recal has been announced since August, the Manufacturer and Dealerships have not fixed this issue nor do they have a projected date for a fix. In the mean time, they have stated that the vehicle could catch fire and should be parked outside away from structures. This has placed our family at risk, devalued our vehicle and has us considering purchasing another safer vehile putting our family in a financial strain. Furthermore, the only "fix" we are hearing about is to install a smaller value fuse that will not allow excessive current to ignite the leaking brake fluid. IN other words, they do not appear to bee fixing the rooot cause of the the issue: Leaking Brake Fluid! Leaking brake systems are a saftey concern of the highest magnitude, right up there with Tires and Steering. This is just insane. I recently had Lincoln replace two leaking front brake hoses under a recall and those would not leak fluid where it could be ignited. Hyundai should be held to the same standard of saftey and timeliness as other manufacturers. I would prefr that they just buy back the vehicle at this point.
The contact owns a 2013 Hyundai Tucson. The contact stated that while driving at various speeds, the engine revved however, the vehicle hesitated while depressing the accelerator pedal. There was no warning light illuminated. The contact called a local dealer and was provided the cost for a diagnostic test. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 117,000.
I am writing about the recall on the Hyundai vehicles that apparently are at risk for catching fire. Hyundai sent a letter that told us to park it away from our house and garage structures. We got this letter in early November and I called customer service as well as emailed to find out when we would hear about a fix. First of all, to get to a human being takes a minimum of 4 minutes. Then, they can’t tell me a darn thing. I found out from my first contact that we would hear something by the “end of the month.” That was in November. Well, November came and went and it has started to snow. No one wants to park outside nor do we care to have the house and car catch fire. I called and emailed again on December 2nd and the line was, “Well, we just don’t have a fix yet. Keep waiting.” If this is so serious, why can’t someone figure this out? Surely they have engineers working for them who have some idea as to how to fix this. It can’t be that difficult. Take out the parts that catch fire and replace them with good parts. It is my feeling that they are looking a cheap way out since this involves so many vehicles. Next, I attempted to reach the corporate office through an email. They contacted my husband on December 5th and offered him $100. What are we supposed to do with that? We need the car fixed. The snowplow cannot plow the driveway with his car outside of the garage. I really need to know what the timeline is on this. I am so disgusted with the lack of communication and the p
The contact owns a 2013 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2013 Hyundai Tucson. The contact stated that while driving at an undisclosed speed, all warning lights illuminated on the instrument panel, at which point the contact observed smoke emanating from the engine compartment, prompting him to pull to the shoulder of the roadway. After a visual inspection of the engine compartment, he observed a small fire on some electrical wiring. The contact was able to extinguish the fire on his own. Neither a fire nor a police report were filed. The vehicle was towed to an independent mechanic, who determined that ABS fluid was leaking onto the electrical wiring, resulting in a fire. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulics); the VIN was included but parts were not yet available. The manufacturer was not notified of the failure. The failure mileage was unknown.
On September 22 2023, I checked to see if my car had a recall item on it, and there is a recall involving the antilock brake system. After 2 months the resolution is the following “REMEDY NOT YET AVAILABLE.OWNERS CAN CONTINUE DRIVING THESE VEHICLES; HOWEVER, HYUNDAI RECOMMENDS PARKING THEIR VEHICLES OUTSIDE AND AWAY FROM STRUCTURE UNTIL THE RECALL REMEDY IS AVAILABLE AND COMPLETED”. Additionally, my car has had 4 recalls, which has been completed. However, driving a car in which the remedy is to park away from structures when I live in a condo is worrisome and feel as though there should be a remedy for the safety of myself and my family.
The contact owns a 2013 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 23V65100 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2013 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2013 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2013 Hyundai Tucson. The contact stated that while driving at an undisclosed speed, she smelled an anti-freeze odor throughout the vehicle. The contact then stated that the vehicle inadvertently decelerated while the accelerator pedal was depressed and hesitated at approximately 40 MPH. The transmission warning light and the traction control warning light intermittently illuminated. The vehicle was taken to Midas where it was diagnosed that the torque converter had failed and needed to be replaced; however, the vehicle was then taken to the dealer where it was diagnosed that the transmission failed and needed to be replaced. The vehicle was not repaired. The contact stated that she received the Warranty Coverage Campaign: TXXM (Powertrain). The manufacturer was notified of the failure and the contact was informed that the warranty was limited, and the vehicle was not covered. The failure mileage was approximately 86,000.
I have owned the vehicle for 10 months and it had about 80,000 miles on it. The engine light started flashing 2 days ago. The vehicle started running rough, so I drove 10 miles back home at no more than 40 mph. I took the vehicle to my trusted mechanic. He conducted a diagnostic test & received a code 1326, which meant there was a vibration indicating excessive connecting rod bearing wear. He advised me this is a common issue with this 2.4 liter engine. I had the vehicle towed to the dealer. While at the dealer, a mechanic came in with a 2013 Hyundai Sonata. We started speaking and found out the Sonata he brought in was having the same issue and is also a 2.4 litre four cylinder engine, which produced a 1326 code during a diagnostic test.
350 miles from home the car started a knocking noise and that the engine failed. My family was in risk , i had my 2 year old son in the car and it was behind shock. No lamp no nothing. On my expenses took the car with a tow company and send it to a mechanic, he told me this cars are recalled. I got shocked again because Hyundai never send me mail or something for the KSDS update recall
The door opening mechanism on three doors. Once in the past we were not able to get in or out of the rear passenger door because it would not open from the inside or out even though it was unlocked. Which in case of emergency is a safety hazard if you can’t get out of the car. Now the other rear passenger door is doing the same thing. You cannot open door from the inside or outside, and the drivers door you cannot open from the outside. In my opinion this is a major safety issue and from what I read online many people are having the same issues. I feel Hyundai should be responsible to replace/fix these issues with quality parts. I’ve never had a vehicle that you were not able to open the door either from the inside or outside of the vehicle. Until this Tucson. The first occurrence was a few years ago. The two doors now just happened.
Camshaft Sensors keep going bad. I just replace both sensors last year cost me over $500 and now I'm getting a readout that its bad again. Check engine light has been coming on & off intermittently ever since. vehicle only has 881 miles on it. it was hardly driven.
The contact owns a 2013 Hyundai Tuscan. The contact stated that the air pressure in all four tires had continued to leak causing the tire air pressure warning to display. The vehicle was taken to the local dealer who diagnosed that all four wheel air valves were faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 60,000.
When I back up, you cannot see what is behind you. April 2022 I was leaving my rehab building and got into my car in the parking lot and there was no one behind me. I got into the car and made several phone calls before I backed up. I always honk my horn and back up slowly because there is no clear visual of what is behind me. As I backed up my car was unable to move. I got out of the car and someone had come from the wrong way of the parking lot and parked their car behind my car and left it. About 5 minutes or more later the driver appeared and I asked why did she park her car behind my car with multiple parking spaces in the parking lot. I immediately called the police and took pictures all around the spaces and proof of multiple parking spaces and proof the car came in the wrong way in the parking lot and stopped right behind my car , got out of their car and left it parked behind my car. Again my pictures are very clear that this person was in the wrong. I have asked for no fault with my insurance company and they have denied me. I believe because when I first got the insurance they were forcing me to take a product that I had not agreed to and I reported them to the head of their company. The pictures clearly show I was not at fault yet my insurance has denied my appeal of taking “ no fault” off of my insurance record. I would like to challenge this problem because I am truly not treated fairly because of reporting the insurance company of wrongdoing.
The automobile has 99,800 miles driven on it. While I was driving on the interstate, the engine seized up and shut off almost causing an accident and left me stranded 193 miles from home. The vehicle was inspected and there were metal shavings in the oil pan. A new engine is needed to repair this vehicle.
Drivers side rear door. Quit opening by either outside or inside handle. Tried repeated locking unlocking, hitting door outside and inside. Safety issue as my wife in a wheelchair must ride in back seat. Now cannot get door open. Afraid it will happen in other side aswell or maybe front doors as well. Extreme Safety issue if I was involved in an accident. The door that quit just stopped no warning at all
Driver side back door will NOT open from either inside or outside, for about a month. Passenger side front door will NOT open from outside, but will open from inside, for about a week.
I was driving on the freeway and my engine started making a knowing sound. Then my car died. I pulled over to the side and couldn't even brake and I had to put the emergency brake on. Then when I tried to start my car it made a loud screeching noise from the engine so I turned it back off. I have had it checked out by a mechanic who says it's a rod bearing went out. It is common with my vehicle but my specific year hasn't been recalled but other years have been recalled for the same problem.
The contact owns a 2013 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 19V063000 (Engine and Engine Cooling). The vehicle was taken to the local dealer for a software update. The vehicle was repaired. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken back to the same local dealer where it was diagnosed that the oil pressure sensor switch, PCM module, and electrical fan needed to be replaced. The vehicle was not repaired. The manufacturer was notified but no additional assistance was provided. The failure mileage was approximately 79,000.
Engine made some rattling noise, then smoke came from muffler while driving on a highway. The vehicle stalled and the vehicle needed to be towed. The vehicle was inoperable (unable to start the engine)..
Left rear door will not unlock. Numerous complaints of similar issue found online; youtube videos showing how to repair. Took our 2013 into Hyundai dealership and they wanted $800+ to repair (a known defect). Request NHTSA require Hyundai to recall the door locks and repair them at their expense.
The vehicle has an engine oil leak at the oil pan gasket. This was previously recalled by Hyundai (19V063000) as potentially causing a sudden loss of power or rapid slowing of the vehicle during operation. The Hyundai dealership addressed that recall by placing RTV on the gasket. It appeared to fix the issue for a few months to a year. Then I noticed the vehicle was dripping oil and that it appeared to be coming from the oil pan gasket. The "fix" that Hyundai previously performed has stopped working resulting in the same safety issue as identified in the prior recall. My wife took the vehicle to a Hyundai dealership today and where they confirmed that it was leaking from the oil pan and quoted $396 to fix it. My wife was told that they would not remediate the safety issue since they already performed work for that recall and it had been a year. I feel this is a serious issue - that the work they did to resolve a safety recall has failed and they are unwilling to fix it. I wonder if the work to my vehicle was done correctly compared to others (did the remediation call for RTV to be used?), or if Hyundai did not take the correct approach to remediate the issue (should it have been a new, thicker gasket instead of the RTV?). In either case, the fix has failed and resulted in the same deficient safety condition stated in the prior recall.
This is in direct relation to Hyundai Recall Campaign 181. NHTSA recall # 19Vx-063. Engine stalled without warning - no engine light - in February of 2020. Vehicle was towed to a local certified and well known auto repair shop for $115.00. Owner of repair shop advised he looked for recalls and at that time, nothing was showing up for my vehicle and because the engine had 171,000 miles on it, we authorized him to locate the same engine (used) and install it. Cost to us, $5000.00. It wasn't until months (?) year (?) down the road that we received a recall notice from Hyundai; campaign recall 181. (Their letter's are not dated nor are the envelopes postmarked with dates, so I cannot provide those dates). My vehicle was slated to be inspected on 12/3/21; I advised the dealership that it is not the original engine, but the vehicle never made it to the inspection. The weekend prior to 12/3/21 (Thanksgiving weekend of 2021), the vehicle stalled (engine seized) on the highway at 65mph; lost power steering and it had to be towed. Our cost $310. We have a video where you can hear the awful grinding noises it made during that time. This time we towed the vehicle to the dealership where they confirmed the engine seized. Hyundai denied any claim to the engine seize. This used engine had less than 100,000 miles on it when it seized. We expected they would fix this one, but they told the dealership that since we did not get the 1st engine fixed by the dealership they won't replace the 2nd e
The contact owns a 2013 Hyundai Tucson. The contact stated that after her husband made a right turn at a low rate of speed, the engine ceased without warning. The vehicle failed to restart after multiple attempts. Due to the failure, her husband had the vehicle towed to an independent mechanic where it was diagnosed with engine failure. The manufacturer had been notified and informed her that there were no recalls on the vehicle; they offered no further assistance. The vehicle had yet to be repaired and remained in the possession of the mechanic. The failure mileage was 121,600.
Spontaneous breaking of the sunroof. Second time this has happened
The contact owns a 2013 Hyundai Tucson. The contact stated that the catalytic converter was stolen, and the vehicle was towed to an independent mechanic for repair. The vehicle remained in its possession for a month before being returned to the contact. While the contact was driving home from the mechanic shop at an unknown speed, the engine shut off without warning. The contact initially towed the vehicle back to the independent mechanic who then informed her of NHTSA Campaign Number: 19V063000 (Engine and Engine Cooling). The contact then had the vehicle towed to a dealer where a diagnostic test was performed, and it was determined that the vehicle experienced engine failure. The results were sent to the manufacturer who informed the dealer that the failure was not a result of the recall and that they would only cover half the cost of a new engine. The contact called the manufacturer directly and was given the same information. A case was filed. The vehicle had yet to be repaired and remained in the possession of the dealer. The failure mileage was approximately 150,000.
My engine failed without any check engine lights prior. Started making a REALLY loud flapping noise when accelerating and would get worse the higher the RPM and the higher MPH. Even while coasting the noise was still prominent. It started around 12pm on 12/11/2021 and at 1:07pm (approximately 1 hour later) on the same day, it officially failed. The noise had started and gradually got worse while I was on the highway going approximately 65-70mph. I had stopped and pulled over shortly after it had started and made some calls to some certified Hyundai dealers to try and see what to do. I had made an appointment for first thing on Tuesday morning, 12/14/2021. I told them I would drop it off as soon as possible because I was sure it was going to blow. Tuesday appointment was the earliest appointment available at ANY Hyundai dealer within an acceptable/safe range. After I had made the calls, I proceeded to try and make it home. I was about 35-40 miles to home and my engine got EXTREMELY loud and not running properly. I was approximately 10 minutes from the dealership I bought my car from and I decided, if I made it there that I would leave the car there and not drive it home because I did not feel safe. About 45-60 seconds after the noise got so loud I couldn’t hear the radio. I was trying to find a safe spot to pull over but apparently didn’t make the decision in time because at 65-70mph (cruise control set at 67mph) my engine made a crash/boom sound then every light on my car’s d
My rear passenger door will not open from inside or outside. Safety issue
Rear Passenger door latch does not open from interior and/or from exterior. Just suddenly happened, no minor malfunction neither signal. This is a safety risk because the passenger in danger need to open the door to escape the vehicle.
The whole engine shut down as I was going 70 mph on an interstate. At that time both the oil light and battery light came on. Once I pulled over, I could smell burning wires and a haze of smoke started coming in through the front air vents. The SUV was towed first to my mechanic then to the Hyundai service center who said this was a recall defect and they would look into it. At the time of the failure, I was out of cell tower range, but able to make a 911 call from the side of the 4 lane interstate. I was able to put on my hazard lights. I received a ride home from a state trooper. The car had regular oil changes, tire rotations, and normal inspections. Nothing out of the ordinary; no concerns about the engine. No warning lights came on prior to the shut down. It was 100% out of the blue. The Hyundai service center has now informed me the 2013 Hyundai Tucson has an “open campaign” recall on it (#966). They have extended coverage to repair/replace any engine under150,000 miles. My Tucson has 125,197 miles on it, but because I did not see their recall flyer in the mail, this service center is refusing to cover the expense of replacing the engine. Instead, they are asking me to foot the bill to the tune of $12,000.00. This is not an expired recall and a know issue by Hyundai.
Was driving at 70mph on the highway when the failure occurred. The engine began making a very loud knocking noise and I was thankfully able to safely pull over before the car completely shut down. No check engine or oil lamps turned on and there were no signs that the engine was failing. It just all of a sudden started knocking while driving on the highway and I was lucky to get to the side of the road without causing an accident or being stuck in the middle of the highway with a broken engine. Checked the oil and found metal shavings on the dipstick so I called a tow truck to have the vehicle towed to the dealership that last serviced it. The dealership initially kept telling me it was upper engine noise until I pushed them to actually tell me which part failed. They then finally admitted that it was one of the engine bearings. This failure was also 2 months after that same dealership had pulled the oil pan off and replaced the gasket and oil pressure sensor for an active recall. This seems to be a VERY common problem for this 2.4theta engine from Hyundai. Hyundai is refusing to warranty the engine and wants $9600 to replace the engine that failed and left me stranded on the highway 2hrs away from home. The vehicle has now been at the same dealership for over 2 months while I fight with Hyundai's warranty and customer service dept who keep denying my claim that the engine is defective and should be warrantied. While my car has been at this same dealership they have preformed
The contact owns a 2013 Hyundai Tucson. The contact stated that the rear driver’s side door would not open from either the inside or the outside of the vehicle without warning. The contact also stated that the trunk latch had once failed to open as needed without warning. The contact had taken the vehicle to a dealer to service a recall and was given an estimate to repair the door. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 69,000.
Was driving on the highway at 74 mph when the engine started knocking and smelled of smoke, no other warning symptoms and all routine maintenance have been performed timely, in fact on-time pul change was performed the day before. I safely exited the highway and when I came to a complete stop at the end of the off ramp the oil, engine _ battery light came on and engine died. I checked the oil - it was clean and full. Had to get towed to a shop. They said the rod in the 4th cylinder is the culprit and requires a new engine ($7,500). I've called the Hyundai dealer and am waiting to hear back. Cars mileage is 139k and otherwise in excellent condition.
I have Only 113186 miles on my Tucson.I started hearing a engine knock while driving the vehicle and then the vehicle started stalling out.The next day I took it to my mechanic.He tested everything then he drained my oil and found metal shavings from the rod bearing and told me the engine was no good.I changed the oil at regular intervals.I found out they have a recall on the 2017-2018 Tucson's with bad bearing issues.The engine is the same as mine the 2.0
What component or system failed or malfunctioned, and is it available for inspection upon request? Engine failure while operating vehicle How was your safety or the safety of others put at risk? My wife, 2 children and myself were on a busy interstate and immediately lost all power from the engine, unable to accelerate. Had to navigate other vehicles to reach the shoulder where we were stranded for at least an hour. Has the problem been reproduced or confirmed by a dealer or independent service center? The independent service center immediately cited well known issues with this specific 2.4L engine and recommended we go to the dealer. Awaiting the dealers feedback at this time. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Not at this time Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No; the vehicle was well maintained. The oil/fluid levels were appropriate before the start of the trip. No warning lamps or the like were present prior to the incident. No symptoms evident prior to the incident.
Daughter was driving up a mountain pass. Suddenly engine emitted a puff of smoke and she pulled over. Car failed to start after. Noticed oil all over ground. Towed 100 miles over pass into Denver. Mechanic said it was engine failure with a hole blown in the engine. Mileage was only 90K. Well maintained. Insurance wouldn't cover and mechanic advised not to fix because it would require a complete engine overhaul for $6000.
The contact owns a 2013 Hyundai Tucson. The contact stated that the vehicle engine failed. When driving with the cruise control set at 70 mph, the engine emitted a loud knocking sound and the vehicle decelerated. The vehicle powered off and the vehicle rolled onto the road shoulder. The contact was able to open the hood and smoke emitted from under the hood and emitted an engine oil burnt odor. The vehicle was not towed to a dealer or mechanic to have a diagnostic performed. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 65,000.
My 81 year old Mother was driving the vehicle when it just stopped on her on a busy intersection and a tow company and police had to be called. The tow company tried to jump the car and it did not work. The mechanic said that the engine is shot and it only has 124k miles and has been well taken care of and all recalls have been addressed. This is a hazardous and dangerous issue that could have ended badly. I contacted the Hyundai dealer that did my recall to check it and they do not have any appointments until 09-15-2021 which is 3 weeks away. I do not understand how a vehicle that has regular maintenance has the engine just go with no prior warning.
Without warning it lost acceleration while driving on the interstate going 80mph. Barely had time to make it to the shoulder as all the panel lights came on and then total power loss. Couldnt even power the emergency flasher lights. When roadside assistance showed up 4 hours later and got it restarted the engine had a loud clanking sound. Vehicle had to be towed from the side of the interstate. Shop is saying rod and bearing have failed and engine is a total loss. This same year model of the Santa Fe has been recalled for this EXACT PROBLEM!
We were taking a family trip to Disney, after an hour and a half trip on the turnpike. we arrived at the park. As we started to depart from the car, the rear passenger side door would not open. The door unlocked but when trying to open the door it wouldn't open. There was no warning that there was any problem, it worked fine when we left for the park but it was broken when we arrived. I would consider this a very serious problem. If we had got into an accident something could have seriously gone wrong, the child wouldn't have been able to evacuate the car because the door wouldn't open.
Driving on highway 65miles an hour plus, car started making horrible knocking/banging sound. No lights or indicators had went off. I pulled off highway and car just stopped and died. From full speed. Had I not pulled off the highway or was unable to get over it would have stopped without warning and someone could have hit me. I towed the vehicle straight to Hyundai. They told me it was internal engine failure in the lower bearing system. They recommended a full engine replacement. No warning lights. Car was maintained with ALL suggested maintenance and oil changes. My particular car is not under recall however this issue in the 2013 Hyundai happens too frequently for it to be a coincidence. In a well maintained car.
2.4 Theta-II engine failed at 95k miles. The engine is the same engine recalled on the santa fe and sonata and dealer does not want to replace.
Sunday june 20th 2021 My husband and Son were driving down the highway at 70mph (speed limit) suddenly and without warning the car died. He was unable to steer, with his defensive driving training he was able to veer to the side of the road. The engine oil and Battery indicator flashed AFTER he was pulled over to the side of the road. If it wasn't for my husbands training he would have had ZERO abilities to pull the car over. He is a truck driver and this incident scared him. The semi truck behind him almost slammed into him and the car coming twards him. He was worried about the safety of our family as well as everyone on the road. They were in an isolated location with no cell service. He and my son had to walk 5 miles in the 110° heat to call for help. I towed the car to a mechanic who looked at it. He said the oil pan was leaking from the seal. He dropped the pan to look at the damage, he instructed me to call Hyundai after learning there was a recall for that issue.
The contact owns a 2013 Hyundai Tucson. The contact stated while driving at an undisclosed speed, there was an abnormal sound before the vehicle stalled. The vehicle was towed to the contact's residence and diagnosed by an independent mechanic as engine failure. The contact was informed that the engine needed to be replaced. The vehicle was towed to the dealer and the contact was informed that the vehicle was no longer under warranty. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 207,000.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2013 Hyundai Tucson → · Every Tucson year → · How the figures are calculated →