2025 Hyundai Tucson Hybrid

Routine

Owners filed 152 complaints about this vehicle with federal regulators, most often about the electrical system. It has been recalled 3 times.

Most common 2025 Hyundai Tucson Hybrid problems

49 of the 152 complaints (32%) are about the electrical system.

ComponentReportsCrashesFiresInjuries
Electrical System48
200
Vehicle Speed Control · throttle and acceleration16
100
Unknown or Other16
102
Forward Collision Avoidance › Automatic Emergency Braking · automatic emergency braking15
100
Forward Collision Avoidance › Adaptive Cruise Control · automatic emergency braking11
000
Forward Collision Avoidance › Warnings · automatic emergency braking10
202
Service Brakes · brakes6
001
Forward Collision Avoidance · automatic emergency braking4
000
Power Train · transmission3
000
Lane Departure › Warning · lane-keeping assist3
000

3 safety recalls

Part 573 reports
Electrical System › Instrument Cluster/Panel26V400000
Filed Jun 23, 202696,310 vehiclesHyundai Motor America

Defect. Hyundai Motor America (Hyundai) is recalling certain 2025-2026 Tucson, Tucson Hybrid, Tucson Plug-In Hybrid Electric (PHEV) vehicles. Due to a software error, the instrument panel display may fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."

Risk. An instrument panel display that fails to show critical safety information, such as the speedometer or warning lights, increases the risk of a crash.

Remedy. The instrument panel display software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters are expected to be mailed August 22, 2026. Owners may contact Hyundai's customer service at 855-371-9460. Hyundai's number for this recall is 304. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on June 25, 2026.

Forward Collision Avoidance › Automatic Emergency Braking26V316000
Filed May 18, 2026423,062 vehiclesHyundai Motor America

Defect. Hyundai Motor America (Hyundai) is recalling certain 2025-2026 Santa Cruz, Tucson, Tucson Hybrid, and Tucson Plug-In Hybrid Electric (PHEV) vehicles. Software in the front cameras may cause the forward collision avoidance system to activate prematurely and unexpectedly apply the brakes.

Risk. Unexpected braking increases the risk of a crash.

Remedy. Dealers will update the front camera software, free of charge. Owner notification letters are expected to be mailed July 17, 2026. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 302. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on May 20, 2026.

Electrical System › Instrument Cluster/Panel26V047000
Filed Jan 26, 202641,651 vehiclesHyundai Motor America

Defect. Hyundai Motor America (Hyundai) is recalling certain 2025-2026 Tucson Hybrid, Tucson Plug-In Hybrid Electric (PHEV), 2026 IONIQ 5, Santa Cruz, Kona, Palisade, Palisade Hybrid, Santa Fe, Santa Fe Hybrid, Sonata, Sonata Hybrid, and Tucson vehicles. Due to a software error, the instrument panel display may fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."

Risk. An instrument panel display that fails to show critical safety information, such as the speedometer or warning lights, increases the risk of a crash.

Remedy. The instrument panel display software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters were mailed March 24, 2026. Owners may contact Hyundai's customer service at 855-371-9460. Hyundai's number for this recall is 293. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 28, 2026.

All 3 campaigns on file, newest first.

What owners reported

Newest filings
Power Train
Filed Oct 27, 2026NM

While trying to start my 2025 Hyundai Tucson SEL hybrid that was parked on incline with 13,000 miles on the vehicle, the gear shift was stuck on Neutral and we could not even turn-off the engine. The failure occurred onXXX while parked at XXX Market ([XXX]. The vehicle was stuck on "Neutral" and the gear could not be changed nor could we even turn off the engine. Furthermore, because the car was parked on an incline, we had to apply break until car simply allowed us to have control over the gear shift function after about 30 minutes. As a result, we were highly distressed and could not even go out of the car in fear of car rolling back and crashing into another car or people. Fortunately, there was no crash, no injuries. The vehicle was taken to dealership but no diagnosis or repair performed since they required leaving the car at dealership for extended time and the dealership did not have the loaner car, which was included in the purchase warrantee. I believe this condition creates a safety hazard because the same scenario of being parked on incline on Neutral could happen anytime. The problem has not occurred again but we are extremely concerned for our safety. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Fuel/Propulsion System
Filed Oct 26, 2026MI

While driving down the road, the engine randomly cut power and the battery died about 20 minutes later. Without any known cause, with all up to date maintenance and regular checks the vehicle stopped randomly.

Fuel/Propulsion System
Filed Oct 26, 2026MI

While driving down the road, the engine randomly cut power and the battery died about 20 minutes later. Without any known cause, with all up to date maintenance and regular checks the vehicle stopped randomly.

Lane Departure › Warning
Filed Oct 25, 2026MN

Display cluster recurring issue even after repair and software update. All warning lights on while at highway speed. Initial event in July 2025 - repair done. Coincidental with recall notice related to cluster display. Blank screen/cluster display while driving on July 30, 2026 - with eventual repair within same week. But, in October 2026 - all warning lights re-appeared intermittently from just flashing to steady display of at least 2 mins. Service date (third of same issue- excluding during regular maintenance where recall update done) already scheduled 10/26/26 at dealership.

Electrical System
Filed Oct 22, 2026FL

Main LED SCREEN Black/Green OUT. BACK UP CAMERA SAFETY FUNCTIONS FAILED & SUFFERED RECURRING FAILURE AFTER BEING SERVICED 3X BY THE DEALER. CORPORATE NOW BEEN PUT ON NOTICE TO DISCUSS TESOLUTION OPTIONS. Thank God (so far) vehicle has not been involved in any accidents.

Seat Belts
Filed Oct 22, 2026ME

What component or system failed or malfunctioned, and is it available for inspection upon request? The rear middle seat's seatbelt anchors on the outside of the rear passenger seat's inner rigid LATCH system. It is permanently anchored under the seat, so it cannot be moved. This causes the middle seatbelt to overlap over the rear passenger seat's rigid LATCH system after installing a car seat, which is a safety concern, as the middle seatbelt would be rubbing against it. How was your safety or the safety of others put at risk? We cannot put an infant carseat in the rear passenger seat using the rigid LATCH system until this is resolved. Has the problem been reproduced or confirmed by a dealer or independent service center? UNKNOWN Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? UNKNOWN Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No.

Back Over Prevention › Warnings
Filed Oct 16, 2026IA

I was finishing going slow into my parking space & all of a sudden vehicle accelerated on its own & hit a wall a few feet in front on me then rolled back & took off again & hit the wall again. It then rolled back & I was able to stop it.

Unknown or Other
Filed Oct 12, 2026OH

This relates to emergency key. Key is not attached to FOB. It is separate. The key has a plastic sheath which comes off easily, allowing key to bend at hinge, and weakening hinge. Key then can separate from key ring and be lost ( I lost one of mine like this). Had an issue with car having no electrical power, could not get in, no electricity. App would not work. Luckily was close to home so got emergency key off wife's key ring. This is a safety issue since had I been away from home, in freezing weather or at night, this could have been dangerous since I would not be able to get in car. Since I am the primary driver, I now have the emergency key with me, but same thing is happening as the plastic sheath comes off easily in my pocket, and the key is bending. I suspect the hinge will break on this one also; I have temporarily taped the sheath on and ordered another key.

Electrical SystemCrash
Filed Oct 12, 2026MO

I was in an accident back in March that I think is related to a recall announced in June. I asked that Hyundai refund my insurance deductible and they rejected my claim. I'm hoping regulatory support will be able to help.

Back Over Prevention
Filed Oct 8, 2026WI

The contact owns a 2025 Hyundai Tucson. The contact stated that while reversing, the rear-view camera displayed a solid-colored screen with a message displayed. The contact stated that the failure was intermittent. The dealer was contacted by phone and made aware of the failure. The vehicle was taken to the dealer several times, but the failure was not duplicated. The contact was referred by an attorney to report the failure to the NHTSA Hotline. The manufacturer was contacted, and a case was filed.

Vehicle Speed ControlCrash
Filed Oct 8, 2026WA

The heads-up display, all warning signs and the instrument cluster showing the speed unpredictably goes off - sometimes comes back on right away, sometimes doesn't for hours. The car is available if needs to be reviewed. One cannot know the speed of the vehicle without the speedometer, warning signs turn on & off randomly impairing one to judge the actual warnings, the blind-spot cameras that usually are visible on the instrument cluster cannot be seen, the randomized turning off of the HUD and instrument cluster mid-drive causes a great deal of distraction to the driver. Three services done so far - in last one they found the associated codes with the issue but could not duplicate the case. Inspected by the manufacturer. No particular warning signs - happens randomly and all warning signs turn on randomly too without any actual warning.

Electrical System
Filed Oct 1, 2026MD

Dashboard vehicle information screen displays "NO SIGNAL" 100% of the time, The information screen is supposed to show speedometer, tach, gas and other details of the condition of the vehicle. This has been continuous for the past 3 days, before that has happened repeatedly before resetting itself. Safety recall 26V400000 DID NOT correct the problem

Vehicle Speed Control
Filed Sep 30, 2026KY

While driving my 2025 Hyundai Tucson hybrid in traffic, the car suddenly would not accelerate normally when I pressed the accelerator. I was frightened and concerned because I was in active traffic and could not make the car accelerate any faster. I turned on my hazard lights, cut the car completely off, and then restarted it. After restarting, driving returned to normal. The first time it happened, the problem went away after restarting. I thought that I may have done something wrong. The same problem happened again many weeks later. I called Oxmoor Hyundai to explain that I believed this was a safety issue. I had to wait more than 30 days for a service appointment. The dealership kept my car for approximately 18 days while trying to diagnose the problem. Ultimately, I was told that they were unable to reproduce the loss of acceleration problem without the cause being identified or repaired. I contacted Hyundai corporate customer care about the unresolved problem and was advised to schedule an appointment with a different Hyundai dealership for another evaluation. The second dealership had my car for an extended period (9/15 - 9/29), but was also unable to reproduce or identify the case. Hyundai customer care has been involved throughout this process and is aware that the problem is not fixed. They asked me to take the car to a different dealership for evaluation. I don't recall seeing a warning light or dashboard message before losing acceleration. The problem is intermitte

Visibility/Wiper
Filed Sep 24, 2026FL

I heard a loud bang from overhead when driving on the road in August 2026. There was no visible impact from road debris or any other object. Upon stopping and inspecting the vehicle, I found multiple stress cracks throughout the panoramic glass roof panel (part number 81620-N9000). The cracks radiate across the panel with no identifiable impact point, chip, or starburst. SAFETY RISK: The panel is cracked overhead of the front occupants. The bang was loud and startling while the vehicle was in motion, which is a distraction risk. If the panel fails completely, glass could fall onto occupants or exit the vehicle and strike following traffic. DEALER CONFIRMATION: Yes. Two Hyundai dealerships have inspected the panel and confirmed the cracking. Both declined warranty coverage and directed me to file a comprehensive insurance claim. Neither provided a documented impact point or a written technical explanation for the denial. MANUFACTURER INSPECTION: No inspection by Hyundai Motor America. I opened a case with Hyundai Consumer Affairs (case #43163493 and requested a Field Service Engineer inspection. As of 9/24/2026, I have received no response. No police or insurance inspection has occurred. WARNING SIGNS: UNKNOWN. I observed no prior cracks, chips, noises, or warning messages before the bang. The vehicle is a 2025 Hyundai Tucson Hybrid Limited with approximately 19000 miles

Electrical System
Filed Sep 15, 2026VA

On 9/13/26, while driving, all the instrument warning lights came on and stayed on after the car was shut off and back on a few times. Running diagnostics on the car showed everything was working ok. On 9/14/26, The warning lights were off in the morning. On 9/15 while driving, making a left turn, the instrument panel went completely blank, with the exception of the radio part of the screen. My turn signal, speed, fuel, blind spot indicator, etc. nothing showed up. Video is available of the incident.

Forward Collision Avoidance › Automatic Emergency Braking
Filed Sep 14, 2026NY

After denying that this problem existed, Hyundai issued a software update to "fix" the AEB issue. I had the software update done at Riverhead Hyundai on 7/20/26. On 7/27 and 7/28, the AEB system activated and stopped my vehicle. On 8/4, the system began to activate, but ended the activation before a complete stop. There was no issue with traffic from any direction on all 3 occasions. I contacted Hyundai, but they again stated that their technicians could not duplicate the issue. This was what they told me before the recall was announced or performed, and no Hyundai technician had possession of the vehicle to do a test after these most recent incidents.

Structure › Body
Filed Sep 12, 2026CA

Sunroof exploded on the freeway while i was driving I heard a very loud bang and thought it must be the car next to me. When I arrived home later- saw the hole in my roof.Next morning I took my car to the delearship and after assessment they agreed the sunroof exploded. They told me the car was not safe to drive and gave me a loaner. I have tried to upload images but they are too large for your portal.

Wheels
Filed Sep 4, 2026CA

All four factory Nexen tires on my brand new 2025 Hyundai Tucson Hybrid have shown rapid and uneven wear between 5,000 and 11,000 miles. The vehicle feels unstable, with alignment-like behavior. A Nexen preferred dealer suggested a possible tire defect. Hyundai Consumer Affairs and the dealership have not coordinated a proper warranty inspection, and I was asked to pay $189.99 for diagnosis even though the issue was documented early under warranty. I am concerned this may be a safety-related defect affecting other vehicles.(my 1st request to Hyundai since march 2026 all emails and conversations documented)

Electrical System
Filed Sep 3, 20265,987 milesMN

The contact owns a 2025 Hyundai Tucson. The vehicle was repaired under NHTSA Campaign Number: 26V400000 (ELECTRICAL SYSTEM); however, the contact stated that the failure occurred. The contact stated that the instrument panel flickered and went blank and repeatedly turned on and off. No warning lights were illuminated. The local dealer was contacted; however, the vehicle was not diagnosed. The contact was informed that the VIN was not under recall. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 5,987.

Electrical System
Filed Aug 28, 2026MA

The parking cameras on this vehicle have been intermittently failing for almost a year, most frequently when reversing the vehicle, but also when parking in a garage (forward camera). This puts me and any cars and pedestrians around me at risk every time it fails when I am attempting to reverse out of a parking space. The car's rear window is not designed for maximum visibility of surroundings. I have taken the car to the dealer 3 times to repair this defect, including one visit in which they replaced the camera. The symptom of the defect is that a green screen appears where the camera image should be and says it's not working, when I put the car into reverse or pull into a parking space.

Forward Collision Avoidance
Filed Aug 28, 20269,419 milesNH

The contact owns a 2025 Hyundai Tucson. The contact stated that the vehicle was included in NHTSA Campaign Numbers: 26V400000 (Electrical System) and 26V316000 (Forward Collision Avoidance); however, approximately 15 minutes after the software updates were completed, the lane keep assist failed intermittently, causing the vehicle to veer out of the intended lane. No warning lights illuminated. The vehicle was returned to the dealer; however, the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was approximately 9,419.

Unknown or Other
Filed Aug 25, 2026CT

Cluster information panel failed after software update was already completed. Update completed at approximately 8500 miles, failure happened at just under 15,000 miles. Currently in the shop having entire cluster panel replaced.

Electrical System
Filed Aug 25, 2026IL

While driving, the infotainment screen (to the right of the driver) begins to flicker. Often if turns completely black and reboots. On at least one occasion, it did not come back on at all for the remainder of the trip. The flickering movement is extremely distracting. The loss of navigation is obviously a problem if you don't know where you are and were relying on it. It is dangerous, could result in injury or death, and should trigger a recall. Hyundai dealerships have NO IDEA how to fix it. They replaced the entire screen module, which did not make a bit of difference.

Lane Departure › Lane Keep › Automatic Steering
Filed Aug 18, 20268,500 milesWV

The contact owns a 2025 Hyundai Tucson. The contact stated that while driving approximately 40 MPH and attempting to accelerate, the lane assist suddenly steered the vehicle to the right while the road was curving to the left. The contact manually steered the vehicle to avoid a crash. The contact learned that the lane assist feature only activated while driving between 40 and 120 MPH; however, while accelerating and decelerating due to winding roads, the Lane Assist System failed to properly communicate and direct the vehicle, which the contact associated with the failure. The vehicle was not taken to the dealer. The vehicle was not diagnosed or repaired. The contact stated that the vehicle had been previously reprogrammed by the manufacturer. The manufacturer was not made aware of the issue. The failure mileage was 8,500.

Electrical SystemCrash
Filed Aug 16, 2026SC

Previously reported issues to dealership about issues with instrument cluster going black and had it brought in for recalled software updates. Received paperwork stating completion of Campaign 302 and 304 on July 18th, 2026. While driving on the interstate on August 13, 2026 I had the cruise control, lane assist, and steering assist active. The instrument cluster went completely black and at the same time I experienced unusual steering behavior which led to me going into the next lane and hitting another vehicle.

Forward Collision Avoidance
Filed Aug 13, 202618,600 milesCA

The contact owns a 2025 Hyundai Tucson. The contact stated that while driving at an undisclosed speed, the Forward Collision Avoidance system independently activated, and the vehicle came to a hard stop. The contact was pushed forward very hard. The contact stated that the event was frightening. The vehicle was driven to the nearest local dealer; however, the vehicle was not inspected. The vehicle was later towed to another dealer; however, the failure was not duplicated. The contact stated that the recall repair of NHTSA Campaign Number: 26V316000 (Forward Collision Avoidance); was completed July 12, 2026. The contact stated that the failure had occurred shortly after the recall repair was completed. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 18,600.

Forward Collision Avoidance
Filed Aug 13, 202617,850 milesPA

The contact owns a 2025 Hyundai Tucson. The contact stated that while driving 22 MPH and attempting to depress the brake pedal, the vehicle in front of the contact stopped suddenly, causing the vehicle to stop suddenly. There was no warning light illuminated. The vehicle was serviced under NHTSA Campaign Number: 26V316000 (FORWARD COLLISION AVOIDANCE) by the owner, but the remedy failed to fix the vehicle. The contact stated that the failure had occurred twice. The contact stated that the recall remedy failed to alert the driver to a possible crash. The manufacturer was notified of the failure and opened a case. The failure mileage was 17,850.

Forward Collision Avoidance › Adaptive Cruise Control
Filed Aug 5, 2026GA

I have a eye condition called Strabismus/ lazy eye that I've had for most of my life. I've learned to live with it quite well. According to the American Academy of Ophthalmology, roughly 4% of the U.S. adult population has Strabismus.. My previous vehicle (Genesis G70) had the Lane Keep feature that I used all the time. Now when I drive my new 2025 Hyundai Tucson Hybred on the highway with cruise control, I can't use "Lane Keep Assist" (on the steering wheel) because within a few seconds it will give WARNING-EYES ON THE ROAD, BOTH HANDS ON THE WHEEL then go into emergency stop while I am staring straight ahead and have both hands on the wheel. - - Also, if I am driving on a Interstate highway, the Lane Keep Assist comes on automatically as soon as I engage Cruise control, I have to turn off Lane Keep or within a few seconds, the emergency shutdown begins. I have to turn it off every time I re-engage Cruise control. The first time this happened I was driving in heavy traffic on I-20 outside of [XXX]. I had to maneuver thru 2 lanes of traffic before the vehicle completely stopped. I continued on without cruise control until I arrived home. After several tests it was decided that it was my eyes. I had the Hyundai service investigate but had no fix for the issue. The Lane Keep feature was always on in my 2019 Genesis G70 which was a nice feature and now with my new Tucson, I can't use it. I'm going backward with my safety features on vehicles. There must be some way to modify thi

Back Over Prevention › Rearview System Braking
Filed Aug 4, 2026VA

The car detects phantom blind spot alerts even after the camera update. It happens based on front and rear cameras. When the car falsely alerts it fully locks up the breaks and steering until the fault clears. It happened yesterday trying to pull out of a street side parking space. There were no oncoming cars, but the car fully alerted and locked up. It happened in rush hour traffic when trying to pull to the side for an emergency vehicle alerting and causing the car to fully lock up and delay moving aside for an emergency vehicle, and it happened trying to pull into a parking lot in a line of other vehicles also pulling into the lot (school pickup line). Every time it does this it fully alerts and locks up brakes and steering. There's no predicting when it will happen.

Electrical System
Filed Jul 29, 2026NY

Immediately after a scheduled dealer appointment to repair recall 302 the display panel on my 2025 Tucson Hybrid became glitchy, it flashes,, turns to white static then goes completely black.

Electrical System
Filed Jul 28, 2026OR

The entire information screen went black and the heads up display turned off while driving the car. The screen then intermittently flashed all warning lights as well as a "no service" message. The car continued to operate "normally".

Service Brakes
Filed Jul 27, 2026NJ

While i was driving 65 MPH on the highway with several car length ahead of me I gently tried slowing down and the car jammed on the brakes forcefully causing my husband and I to be jolted forward and seatbelts locked. Thankfully, the person behind me did not hit me. This is a recall that was supposedly fixed by Hyundai dealer on 7/6/2026 a front view camera update however this incident happened on July 17, 2026. I brought to Circle Hyundai ,Shrewsbury on July 27 and they said codes are fine and could not replicate the issue.

Vehicle Speed Control
Filed Jul 27, 2026FL

I was driving on Hwy 41 in Lutz, Fl in middle lane (out of 3 lanes) at around 50 miles per hour, then suddenly a warning came up on my infotainment consule that noted that my driver assistance system was not functional. My car then slowed down to 20 mph and would not accelerate. The line of cars going fast behind me started to honk at me. I had to put on my hazards and slowly get into far right lane and eventually pull over. I then came to a stop and turned my engine off. I was able to get back on US Hwy 41 and the error did not happen again and I was able to get to work (albeit, 5 minutes late)

Forward Collision Avoidance › Adaptive Cruise Control
Filed Jul 26, 2026PA

I have had this occur in my Hyundai and a 2026 Santa Fe lower trim model that is not hybrid. The forward attention monitor repeats that I am not looking at the road. I have a condition where my eyes have been filling with tears. I am usually able to stop it by moving my head or looking down at the camera. (which takes my eyes off the road) Many times it enters into advanced warning and twice the car started to come to a stop in lane on the interstate highway. I feel this newer attention system is too sensitive. I did not have this issue with my 2022 Hyundai Tucson. I feel the sudden braking on the interstate will lead to an accident. It happens less frequently if I turn off the cruise control, lane departure warning and lane keeping assist. I have had the vehicle at the dealer twice for recalls. I asked them to check the forward attention system and they report it is working fine. The fact that it happened in a second Hyundai and a different model leads me to think it is not just my car.

Electrical System
Filed Jul 24, 2026MA

My vehicle's instrument cluster has failed, leaving me without a functioning speedometer, fuel gauge, or other critical displays. I believe this makes the vehicle unsafe to operate. I will also not pass Massachusetts state inspection. My local Hyundai dealerships told me the earliest repair appointment is about one- two months away. They also refused to provide a loaner vehicle or authorize a rental billing, leaving me with no safe transportation while waiting for a safety recall repair.

Electrical System
Filed Jul 24, 2026DE

We are getting intermittent failures with screen going dark and/or warning lights flashing. This has happened on multiple occasions with the car while driving. We first brought into Preston Hyundai in Millsboro DE June 27 for this problem. There were some standard recalls (unrelated) but they hoped those recalls would fix the problem. They did not. We brought it back July 19 and remained in the shop until July 23. Spoke with Service Mgr Brad Atkins multiple times. He could not replicate, but has other customers with same concern and engaged Hyundai Field Services on this. They are still trying to figure this out and we took car back as they don't have loaner yet. They are hopeful to give us a loaner next week. So we have had two attempts to resolve unsuccessfly to date.

Unknown or Other
Filed Jul 22, 2026CO

I own a 2025 Hyundai Tucson Hybrid Limited AWD with approximately 15,000 miles. While driving, I heard a loud, sudden noise and then discovered that the glass panel above the windshield, below the moonroof, had shattered/damaged. The incident occurred at a slight bump in the road, but not a pothole. I did not observe any large road debris, object, or vehicle ahead of me that appeared to cause an impact, and I saw no obvious evidence of a specific impact event. The damaged area allows water to enter the vehicle, making it unsafe and impractical to drive in rain or other inclement weather. There is also concern about loose glass debris. The dealership and Hyundai denied warranty coverage, stating the damage was impact-related. An independent automotive glass shop inspected the vehicle and provided a written assessment stating that the damage cannot be conclusively attributed to a rock or other road impact and could be consistent with a manufacturing defect. The vehicle has been inspected by both the dealer/manufacturer and an independent glass service provider. Hyundai corporate has also been contacted, and a corporate case manager was involved. There were no warning lamps or warning messages before the failure. The first symptom was the sudden loud noise while driving, followed by discovery of the damage to the glass panel above the windshield.

Forward Collision Avoidance › Adaptive Cruise Control
Filed Jul 18, 2026AL

Two days after buying the car while on a trip to [XXX], while driving 70 miles per hour on an interstate using cruise control, the car quickly breaked and our speed went down to about 40. Scared us to death. We pulled off the side of the road to regroup and understand what just happened. We didn't understand and continued and stopped using cruise. We found a Hyundai dealer in [XXX] and went to ask them if they could help. It was a salesman who first quizzed us about where we brought the car, why we didn't buy from them, and pointed to the cruise control button and told us to take it back to the dealer We purchased it from. We just went on our way. Since that time, this car has braked suddendly, on it's own at least 12 or 14 times. It doesn't just brake, it stops. We have almost been hit numerous times, the seat belt has kept me from hitting the steering wheel, dash or windshield several times during this sudden breaking. I took the car in fir the recall that was supposed to fix this problem. It has not. Twice last week it decided to brake twice, once putting us in a serious position on the roadway while making a left turn. I took it back today and explained the situation. After they had it a couple of hours, they told me nothing was wrong with it. I am afraid to drive it and I know what is happening on an irregular basis. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Electrical System
Filed Jul 17, 2026MD

Electronic display keeps rebooting while driving. Today dashboard info (speedometer, tach, gas level, etc.) totally blacked out for a 25 mile trip. Couldn't tell how the speed, how much gas left, etc. Vehicle has been serviced twice for this, most recently 6/30/2026. Software upgrade did not fix.

Electrical System
Filed Jul 17, 2026TX

The instrument cluster continues to fail after repair to Hyundai recall #304 was done. Heads-up display failed, flickered, restarted. Instrument cluster turned off and flashed “signal not found” for approximately 45 minutes before returning. Necessary information to legally and safely drive was inaccessible including speed, fuel readings, status of regenerative breaking, error lights, and cruise control information.

Electrical System
Filed Jul 17, 2026TX

The instrument cluster continues to fail after repair to Hyundai recall #304 was done. Heads-up display failed, flickered, restarted. Instrument cluster turned off and flashed “signal not found” for approximately 45 minutes before returning. Necessary information to legally and safely drive was inaccessible including speed, fuel readings, status of regenerative breaking, error lights, and cruise control information.

Electrical System
Filed Jul 17, 2026TX

The instrument cluster continues to fail after repair to Hyundai recall #304 was done. Heads-up display failed, flickered, restarted. Instrument cluster turned off and flashed “signal not found” for approximately 45 minutes before returning. Necessary information to legally and safely drive was inaccessible including speed, fuel readings, status of regenerative breaking, error lights, and cruise control information.

Electrical System
Filed Jul 17, 2026TX

The instrument cluster continues to fail after repair to Hyundai recall #304 was done. Heads-up display failed, flickered, restarted. Instrument cluster turned off and flashed “signal not found” for approximately 45 minutes before returning. Necessary information to legally and safely drive was inaccessible including speed, fuel readings, status of regenerative breaking, error lights, and cruise control information.

Electrical System
Filed Jul 17, 2026TX

The instrument cluster continues to fail after repair to Hyundai recall #304 was done. Heads-up display failed, flickered, restarted. Instrument cluster turned off and flashed “signal not found” for approximately 45 minutes before returning. Necessary information to legally and safely drive was inaccessible including speed, fuel readings, status of regenerative breaking, error lights, and cruise control information.

Structure › Body
Filed Jul 16, 2026MD

The instrument cluster and the information center screen unexpectedly go out while driving! It is totally unacceptable and fatal to occupants because None of the informations available while driving, such as speed, navigation, any warnings, alerts, lightings, etc.

Electrical System
Filed Jul 16, 202612,000 milesMD

The contact owns a 2025 Hyundai Tucson. The contact stated that while starting vehicle, the instrument panel displayed a blank screen. The contact received notification of NTHSA Campaign Number: 26V400000 (Electrical System); and associated the failure with the recall; however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the dealer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 12,000.

Service Brakes
Filed Jul 14, 2026CA

My vehicle is subject to the Hyundai Forward Collision-Avoidance Assist (FCA) safety recall (NHTSA Campaign 26V316 / Hyundai Recall 302). The front camera software logic is overly sensitive, creating an imminent danger of unexpected, severe, and sudden automatic braking at high speeds. This manufacturing defect poses a catastrophic safety hazard to myself, my family, and other motorists on the highway. I consider the vehicle completely unroadworthy and unsafe to drive. Despite the severe risk to human life, Hyundai Motor Finance is refusing to allow a fee-waived early lease termination, attempting to financially penalize me for refusing to drive an inherently dangerous vehicle that they manufactured. I am filing this complaint to document the severe hazard of the defect and Hyundai's failure to provide a safe, penalty-free resolution for a life-threatening vehicle glitch

Seats
Filed Jul 12, 2026GA

The rear occupancy alarm and the seat belt alarm frequently go off without anything being in the back seat. This has happened too many times for us to count and we have had the car for 1.5 years.

Service Brakes
Filed Jul 2, 2026VA

Almost crashed a few times because of the automatic breaking.

Vehicle Speed Control
Filed Jun 30, 2026CA

On June 30, 2026, at approximately 8:45 AM, I was driving my 2025 Hyundai Tucson Hybrid on the freeway with cruise control set at 74 mph. While driving, the vehicle displayed a message that cruise control had been disabled. As the vehicle began slowing down, I pressed the accelerator pedal, but the gas pedal did not respond. I had to carefully move over to the right as the vehicle continued slowing, then pull over to the side of the road. Fortunately, there was a safe place available for me to pull over. After stopping, I turned off the engine, waited approximately one minute, then restarted the vehicle. After restarting, the vehicle operated normally again. I contacted Hyundai. They stated there was no specific update for this exact issue, but they did advise that there was an update for the steering cluster. I have completed that update.

Complaints 1-50 of 152, newest first, reproduced as filed.

Across model years

Worst on record: 2025
YearComplaintsRecallsFiresDeathsAssessment
202634500Routine
2025 — this page152310Routine
202450000Routine
202335000Routine
2022113000Routine

Compare every Tucson Hybrid year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Jun 23, 2026. Source: NHTSA Office of Defects Investigation.