The contact owns a 2017 Hyundai Sonata. The contact stated that within a two week period she has add to add 2 quartz of oil in the engine though she has yet to observe an oil leak. The check engine warning light was illuminated. The vehicle has was not taken to a dealer in independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 161,000.
2017 Hyundai Sonata complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2017 record →
Lost power steering in heavy traffic. Was able to move safely to a parking lot and stopped. A light came on with a steering wheel at the same time the power steering went out. Turned off vehicle and when started again no light on the dash and power steering was ok. After 2-3 more miles of driving lost power again with the light came back on. Was able to park safely. Started it the next day and all seemed ok but did not drive. 2 days later started ok and no light on dash, within 1 mile light came on then 10 seconds later the power steering stopped working. Was able to drive slowly to the mechanics and he confirmed that it needs a new module inside the steering wheel.
The drivers seat belt does not engage. The engine has been burning oil, misfiring, and even after thousands in repairs was returned to me by the dealership with continued misfiring. When returning the car back to the dealer service center days later after Hurricane Helene, the car continued to misfire and became so overheated the engine light was flashing. Upon calling for a tow, I attempted to raise the hood for the driver to locate the car, but the hood was so hot it burned my hand. The engine was so hot, I believe it was about to catch fire and would have had I not been able to pull over so quickly. Had I been driving on the Interstate, I have no doubt this car would have been on fire within minutes.
The contact owned a 2017 Hyundai Sonata. The contact stated while the vehicle was parked, the contact noticed smoke was coming from the engine compartment. No warning light was illuminated. The contact exited the vehicle and discovered that the engine compartment was on fire. The vehicle was not occupied during the fire. The local Fire Department (Cuyahoga Heights Fire Department) came and extinguished the fire; a Fire Department report was filed. A police report was not filed. The vehicle was not drivable and was diagnosed as totaled. The manufacturer was notified of the failure. The failure mileage was approximately 90,500.
The car has been experiencing oil consumption issues for the past 15k miles and it's getting worse hyundai says .y vin isn't under recall and they can't help me. My mechanic says my oil consumption is high and is concerned about potential engine failure. I have to add oil every 500 miles. The 2.4l engine has had major issues but Hyundai will not expand the recall. My mechanic has seen issues like this but Hyundai won't do anything. I have friends with engine failures in similar Hyundai models. This has been going on for about a year when I had mileages in the 77k range. I now have 99k and the oil consumption is getting worse. I am very easy on this car and always do full synthetic changes at the Hyundai recommended intervals for the severe driving schedule. I've never had a car costume anything close to the amount of oil I am using including two other Hyundai I have owned.
Steering makes nocking noise when turning the wheel. Steering has locked up while driving losing all control of steering the vehicle.
The engine is losing oil at a much higher rate, causing a knocking sound. Not accelerating at it should without the sound getting louder and hesitating. This vehicle has been inspected by a licensing mechanic ( Goodyear). The check engine lights and multiple codes have appeared while driving for about the last 4-5 months.
Motor burning oil with no leaks causing it to need replaced, with out any reasoning.
Excessive or consumption. Purchase a car three weeks later car started misfiring I was able to get the car to a mechanic shop. I was told that the car needed a tuneup, spark plugs and ignition call was changed mechanic noticed oil on top of the engine and advise me to get an engine gasket. Gasket was replaced 2 weeks later oil light comes on I added 5 quart of oil the light goes off I notified the mechanic again was able to get the car in the shop took mechanic replaced the gasket week later oil light was flickering took the car to have oil change. There was no oil in the car, three weeks later oil light flickering again checked oil it was empty I added five more quarts to the car and took the car back to the back the mechanic one he inspected it he informed me that the engine in the car for some reason consume a lot oil and that I should take the car to Hyundai dealership. I checked Hyundai recall for the oil consumption issue the car model I have is not apart of the recall. I could have lost my life when the car stalled due to oil is leaking where the spark plugs are located. Hyundai need to recall all 2013-2017 Hyundai sonata and Elentra
The contact's daughter owns a 2017 Hyundai Sonata. The contact stated while driving at approximately 55 MPH, the vehicle lost motive power, failed to accelerate, and went into LIMP Mode. There were no warning lights illuminated. The vehicle was taken to an independent mechanic, who informed the contact that the failure was linked to DTC code: P1236. The vehicle was taken to another independent mechanic, who determined that there were metal shavings inside the oil and the engine needed to be replaced. The vehicle was towed to the local dealer, who diagnosed the vehicle and determined that the computer needed to be reset. The vehicle was repaired, but the failure recurred. The vehicle was taken to another independent mechanic, who confirmed there were metal shavings inside the engine and that the engine needed to be replaced. While the owner was driving, at an undisclosed speed, the engine seized. The manufacturer was not contacted. The approximate failure mileage was 150,000.
The contact owns a 2017 Hyundai Sonata. The contact stated that while driving at an undisclosed speed, she became aware that the electronic power steering was not functioning properly, requiring increased effort to maneuver the vehicle. The EPS and ESC warning light was illuminated. The vehicle was taken to an independent mechanic, who observed a failure code on the OBD scanner but was unable to duplicate the failure during a test drive. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 16V190000 (Steering), but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 55,000.
I have had many problems with my car since 1st day of purchase timing belt oilpans valve cover gasket burning excessive oil caliper brake hose last few events I have experienced my ABS light coming on in the car stop moving while am in traffic very dangerous I work for the hospice reserve one day while driving the car started shaking compulsive and the check engine light came on I was informed oil was leaking onto my spark plug and engine was going out I experienced extreme hot air inside the car coming out vents back firing etc my warranty in finical company seems to be ripping me off more concerned about money I have reported all these problems to them the past 13-14 months i was suppose to hear back from lisa warranty about this problem this past week no contact I reached out to Hyundai Corporation after visiting local dealership on Bedford automile a service rep by the name of aaron basically told me they cannot help me car will need a engine
Vehicle is burning oil. Have been using fully synthetic oil at regular 3000 miles. And have been increasing “burned” more oil before each oil change. Valvoline Instant Oil Change is the shop I’ve been going to for my oil serviced maintenance. My last visit I had 1 quart of oil left in my engine.
In early June 2024 while driving 65 MPH vehicle started shaking, engine and oil light came on, losing power, noisy and only would go 50 MPH max. When destination reached, checked oil level (was low) added oil.Took the vehicle to auto repair shop. Review showed a misfire in cylinder #2 with plug oil fouled and recommended new engine. The car was taken to the Hyundai dealer who performed various diag. procedures via communicating with their Techline who ended up rejecting the request to replace the engine due to the milage (136K) being out of warranty. They would replace engine if the connecting rod bearings had wear or damage. Hyundai national consumer affairs contact given for the case refuses to listen to any information given and only states vehicle is out of warranty. Hyundai knows this engine has manufacturing issues causing them to wear out prematurely including excessive oil consumption. They should extend the warranty to at least 150K. Afraid to drive car as engine may suddenly stop or catch fire causing accident/injury to occupants. Please help!
I have to add a quart of oil to car a day tul the motor blew
Engine is burning a lot of oil. Having to get frequent oil changes due to the engine burning oil.
The car is burning through oil at an excecated rate. This is a well-known issue with this make and model. The dealer said they fixed the problem, and they did not. This engine needs to be replaced. It was inspected by a mechanic not affiliated with Hyundai. Hyundai has refused to replace the engine. This should be covered by the 15 year/ 150,00 engine warranty. This engine could seize up at any time. It is a hazard to be driving. The driver is an 80-year woman. She needs help.
Bought a car. In couple days check engine light came on, it was blinking and car was put on limp mode, rpm between 1800-2000, speed 60-62 mph. Went to dealership they did full diagnostics, told that they are going to submit to Hyundai to replace engine at their cost. Hyundai came back that they want to replace knock sensor and then see what’s gonna happen. I replaced and was told that i have to pay even though there is a recall on Knock sensors. They replaced the sensor which was over 600$. And the problem came back in less than 36 hours. Now the vehichle is back again at the dealership and they gonna do diagnostics again. Which is ~200$. I need to help this resolved as i’m only being ripped off with no solution. The vin says it doesn’t have any recalls, but vehichle is experiencing exactly what’s on recall. The vehicle has been in the shops for a month now. Thank you
My engine burns oil like crazy. At least 1 qt every 1,000 miles or less. Took to dealership and was given a hard time about it having an issue. Now my power steering light keeps randomly coming on. I'll feel the steering start to get hard to steer. Thought I needed belts so I replaced both serpentine & water pump belt but it still happens. When my power steering light comes on and steering wheel locks up, I have to put the car in park & rev the engine to get the light to turn off. Mechanics said all pulleys are in good shape so not sure what's doing it. My lights also start to flicker when power steering light comes on. I have a new altenator and battery so it's not caused from that. I have no idea what's causing it but it's extremely dangerous!!
The contact owns a 2017 Hyundai Sonata. The contact stated that the check engine warning light was illuminated. Additionally, the contact stated that the vehicle made an abnormally loud sound while idling. The contact stated that while accelerating from a complete stop, the vehicle was significantly sluggish. The vehicle was taken to an independent mechanic, where the camshaft position sensor was replaced several times; however, the failure persisted. The mechanic diagnosed the vehicle with internal engine failure. The vehicle was not repaired. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 83,000.
The power steering on the vehicle keeps locking on its own! The dealership say they can’t do anything because once you turn the car off for a certain amount of time it stops and goes back normal. Not safe for driving happens on highway can cause deadly accidents
They car has high oil consumption. It only has 70,000 miles on it. It should not use a quart of oil or more every 1000 miles. Need to be put on a recall. Engine just like people have said about 115000 miles or more your engine will possibly blow,or sieze up. No car should have that much oil consumption. I change or have my oil change every 3000 miles or close.
The vehicle itself shakes when accelerating and will start to fail once 60mph is hit. It will also cut out when left turns are made...I have met 4 people with the exact same issues who received recalls but I am not sure why my car is not included. I was almost rear ended on the highway by a semi with my pregnant wife and 4 year old son in the car because of the engine failure.
To whom it may concern, I would like to inform you that I have been experiencing engine power loss and oil evaporation from my Sonata. In fact, I took the vehicle for an oil change in April 26, 2024 and by August 1, 2024, my car was not accelarating and the dashboard was completely illuminated with the engine, air bags and suspension lights. Upon inspection of engine oil dipstick, I was made aware that my oil was missing (evaporated) without any visual undercarriage drips. Therefore, I added 4 qts of synthetic oil to my car recently replaced oil and the car continued without power. Upon connecting a vehicle code reader, it was reported that a spark plug was malfunctioning and I continue with its replacement. To date the vehicle continues to have engine loss of power episodes. Can someone please help as I do not want to die in this vehicle due to a manufacturer's unannounced/undisclosed engine issue. Thank you for your time and consideration.
I was driving the vehicle and it of no where the hybrid warming triangle comes up and I had to pull over. The car went in creep mode and then rpm and sped was capped.
Me along with thousands of others are experiencing the “excessive oil consumption” issue. Hyundai is doing nothing except making us pay tons of money for testing when they already know what the issue is and is refusing to do anything. Enough is enough. I can’t afford a new car nor should I be forced into buying one. The dealerships have been instructed by Hyundai USA not to admit negligence or helping g the car owners.
I had the engine replaced in Feb of 2024 which was covered by the engine replacement recall. In May of 2024 I started having issues with my check engine light flashing on then off. The engine will lose power briefly during this time and the engine shakes. It feels like you are going to lose control of the vehicle when this happens. This has happened approximately 3 times at freeway speeds and a total of approximately 15 times total. I have taken it to the dealership 3 times for this issue. They made us pay for spark plugs that were fine when the engine was replaced (3800 miles was driven between the engine replacement and this issue starting). The dealership has now had the vehicle since the middle of May said they can’t recreate the problem but are saying it is a fuel pump. This was also fine when the checked it when the engine was replaced.
Apparently there has been a leak in the engine and was not retaining any oil. We’ve tried to fixed it but it wasn’t fixed properly. My safety and others were at risk by the car shutting down at any moment. I have not taken it to the dealer yet. I am willing to do an inspection at a dealership for a better understanding on the issue.Check engine light came on about a month ago and I kept trying to fix it but check engine light is still there.
The contact owns a 2017 Hyundai Sonata. The contact stated while the vehicle was parked and turned off, there was smoke coming from the vehicle. The contact stated the engine compartment had caught on fire. The contact’s spouse extinguished the vehicle. The local fire department was not contacted, and a report was not filed. however, a cause for the failure was not yet determined. A Police report was not filed. There were no injuries sustained. The vehicle was towed to an independent mechanic. The vehicle was not diagnosed or repaired. The dealer was not contacted. The manufacturer was not made aware of the failure. The failure mileage was approximately 83,000.
The contact owns a 2017 Hyundai Sonata. The contact stated while driving 65 MPH, the vehicle stalled without warning. The vehicle was towed to an independent mechanic and the dealer; however, the cause of the failure was not determined. The contact was informed by the dealer that there was an unstated recall on the vehicle; however, the recall campaign had expired. The manufacturer was not notified of the failure. The vehicle remained in the possession of the dealer and was not yet repaired. The failure mileage was 107,084.
Without warning my car started consuming oil while still under manufacturer warranty. Hyundai had me do 2 oil consumption tests and they did there so called engine cleaning which they said should fix the problem on 2 different occasions and not even 3 months apart, well the engine was still consuming oil and now the oil is messing up my spark plugs and Hyundai refused to fix it. There is enough evidence out there that shows Hyundai knows their piston rings in the engines were no good for years and still keeps selling these engines without warning the customer. Hyundai refused to honor their warranty on the engine cleaning solution that the dealership is required to use by Hyundai itself. My car's engine went in less than 7 months after they first started doing the oil consumption test on my car and now refuse to fix or replace the engine. When my car's engine went luckily I was on a side street when it went, because if I was on the highway who knows what could have happened. Hyundai omitted in lawsuits outside the country for knowing these were bad piston rings. Which also led to fires in these cars engines. There is a Facebook page with thousands of people having the same issue and Hyundai not even trying to fix the problem, and there our to many to count around the world with the same engines and cars having the same issue so it not just a small isolated event.
The contact owns a 2017 Hyundai Sonata. The contact stated that while the vehicle was parked, the passenger's side rear door latch failed to unlock as needed. The contact stated that the passenger's side rear door latch failed to unlock from the inside or the outside. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 88,180.
The motor in this vehicle consumes oil like a drunken sailor consumes alcohol. I have the oil changed, and before the next scheduled oil change, the car had The oil indicator light come on. I immediately went to the nearest AutoZone and purchased oil and put in the car. I took it to the dealership and they told me they were aware of the issue surrounding the motor in this make and model of vehicle however, my Vin number was not included on the recall. So they could do nothing to help me. This is a safety issue because the motor should go at least 3000 miles with without having to have, a full 5 quarts of oil put back in because it’s sitting on empty. I have been dealing with this for over a year with the local dealership and with Hyundai USA to no avail
The contact owns a 2017 Hyundai Sonata. The contact stated while driving at an undisclosed speed, the vehicle suddenly lost motive power with the check engine warning light illuminated. The vehicle was taken back to the residence. The vehicle was not diagnosed or repaired by an independent mechanic or local dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 104,000.
When you start the car and take off.... the power steering goes away. Very difficult to steer car. Its happened a few times now in a short period of time. When you turn off the engine...and restart, The steering comes back. I see there are many people on the internet that have the same problem. Someone is going to get in an accident and get killed if this is not address immediately. I see down below in the form to fill out it has a date. The last one was on
The contact owns a 2017 Hyundai Sonata. The contact stated that while attempting to start the vehicle, the vehicle failed to start. No warning lights were illuminated. The vehicle was towed to an independent mechanic. The vehicle was diagnosed with starter failure and low engine oil. The vehicle was repaired. The independent mechanic advised the contact to take the vehicle to a dealer for assistance. The contact stated the vehicle was taken to a dealer but was not diagnosed; however, the dealer made the contact aware of similar issues with excessive oil consumption. The contact was informed that he had to pay out of pocket for an oil consumption test. The oil consumption test was not performed, and the vehicle was not repaired. The manufacturer was made aware of the failure, and a case was opened. The failure mileage was approximately 80,000.
The engine light keeps going on and off and I reported to their dealer a couple times during the warranty but when they checked the car the light got off and they asked me to keep driving it until out of warranty and they ask me to pay for fix the same problem
A light on the dash went on and we were told it was the airbag clock spring steering column. At cost of over $900 we had to have it repaired. There were previous recalls on the Hyundai sonatas for this part and I think it should be covered. The car has only 60,000 miles on it
Engine oil is consumption. I went to dealer they send the the request to the Hyundai that my engine oil is consuming. The Hyundai reject to replace the new engine for the following resons. 1. I am not the original owner 2. the car has 129k miles
Have problem with high oil consumption which caused carbon deposits to burn valves. I was driving on the highway when engine light came on the car lost power and stalled on the road. At highway speeds that could have caused a collision with traffic. The car was bought at a dealer with 35000 miles on it when I started to notice a slight problem. The car now has 88500 miles on it and has gotten worse. The dealer said it needs a new engine which Hyundai has denied. The dealer said too many mile’s between oil changes but all maintenance has been done when needed at the dealer and Big-O. I have noticed online many complaints with the same problem. I contacted Hyundai have case #23502874 Cost to repair $9743.94 at dealer
While driving on the highway the car stopped .. it was towed to Hyundai as it is still under warranty and ultimately we were told it suffered "catastrophic engine failure" I was also told that a new engine would not be covered. When I asked why I was instructed to give maintenance records which I did. It was denied BEFORE they asked for records. I have been going back and forth with Hyundai and the reason they have given me is an exact effect of their ongoing issues with the THETA II- GDI engine. I have compiled so much research regarding the defect and Hyundai stopped responding to me when I asked them the difference between my car's engine and those that Hyundai knowing delayed recalling and the thousands of same engines that have determined as defective. This has been going on for months and I am not going to let it go and there is a growing petition for another investigation to be opened. Hyundai deliberately delayed recalling a known defect that has affected thousands of vehicles and it is shameful they are playing games. I have an enormous file of data that would indicate the 2017 Sonata Theta II is just as defective as all the others and that their own mechanics have gone on the record admitting that an oil blockage from metal shavings will ultimately cause a catastrophic failure. I have emails from Hyundai and Texts from dealer on cost. I am checking with my attorney to see if they can be shared.
The cap on the shark fin antenna came loose in normal service and cannot be secured. If this part were to fly off at highway speeds it would pose a safety issue to following vehicles since it becomes a projectile capable of causing significant damage. This problem is similar to that documented in KIA TSB SA272 which Hyundai does not recognize, although both manufacturers share similar component designs.
Complete steering column replacement is required (COLUMN & SHAFT ASSY-STEERING 56310-C2700). When turning all the way, like to turn 90 degrees or enter a parking space, the steering wheel locks. Car must be turned off and restarted. Sometimes you have to do this a couple of times for the steering wheel to unlock. Hyundai dealer agrees that the steering column has to be replace, unsafe to drive vehicle. It is June and have been waiting six months for Hyundai to provide the part. Hyundai USA corporate says they don't know when the part will be available, they will not provide a date, could be next year according to some employees at the Hyundai dealer. Hyundai says it is not a manufacturing defect, even though there are many comments on line, and previous models have issued recalls for this same defect.
I was driving down the freeway when my engine made a loud knocking noise, the noise got worse as the RPMs increased. The check engine light began to flash and I lost power, the vehicle will not exceed 60mph and vibrates when moving down the road. I believe this issue is widely know about and should be addressed and forced into a recall. I have maintained the vehicle and should not be responsible for a manufacturing error.
My car has cut off in the middle of the highway and street. I feel vibration under my seat and I was unable to start my vehicle. Hyundai repaired my engine and I am still having the same issues. The car feels like it’s slowing down before is completely stops.
The rear passenger door will not open from the inside or the outside. This is a safety hazard in that an occupant cannot get out of the car in an emergency. There was no warning lamps, messages or other symptoms of the problem prior to the failure. In doing research about this issue, the problem is well documented on Hyundai internet forums since 2021 so there is no reason this shouldn't already be considered a safety recall. The dealer was contacted and advised that since this is not showing as a manufacturer issue or a NHTSA safety issue, there is nothing they can do.
On [XXX] at [XXX], my 2017 Hyundai Sonata Sport lost power steering while I was driving 60 mph on [XXX] in San Leandro, CA. The MDPS warning light came on and my steering wheel became very tight and difficult to control. I remained calm and maintain control of the steering with both of my hands and got off the freeway safely. I parked at the nearest exit and turned off the engine. I waited a few seconds, then restarted the engine and the MDPS warning light disappeared and the power steering came back. The MDPS malfunction happened on local street before, but that was my 1st MDPS malfunction experience while I was on freeway and it was very scary and dangerous. I reported the incident to San Leandro Hyundai dealership on 5/31/2024 because Hyundai is aware of this malfunction and extended the MDPS warranty to 15 years. The mechanic from San Leandro Hyundai acknowledged the issue and found a fault in the MDPS. However, the dealership refused to repair or replace the MDPS because the dealership claimed the part (56310-C2700), steering column & shaft assembly, is not covered by the extended warranty. San Leandro Hyundai dealership knew there was a problem, but disregarded driver safety on highway. Please see MDPS warning light from my pictures and I have video recording of the incident if needed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Driving on the side of the interstate, the hybrid battery indicator continuously dipped low. Minutes after continuing driving on the interstate around 50 to 60 mph, every light on the dash came on the vehicle stopped accelerating, and the warning light check HEV system shut engine off started flashing. The vehicle would no longer start again after this. the dealership said that the fuse was being oversupplied, which is what caused the system to fail. This exact situation is listed in a recall for 2013 to 2015 Hyundai Sonata hybrids. After reading the recall notice., my vehicle had this failure due to the exact reasons listed in the recall notice. due to the damage that was caused by this fuse that could not hold enough electricity my wiring harness also has to be replaced. This could be a three to $4000 out-of-pocket expense for me that should be covered under this recall, due to its exact nature of similarities. please assist me. I do not have the complete invoice due to the fact that the dealership is withholding that information until the repair is complete However, hyundai motor is also aware of this issue, and I am filing this complaint for this investigation to be moved with urgency
The contact owns a 2017 Hyundai Sonata. The contact stated while driving approximately 65 MPH, the vehicle suddenly stalled. There was no warning light illuminated. The vehicle was able to be restarted and was taken to an independent mechanic and the local dealer, where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and confirmed that the vehicle was not included in a recall campaign. The failure mileage was unknown. The VIN was not available.
Key is stuck in ignition and won't come out. Key comes out maybe a half inch but won't turn either way. Steering wheel is not in locked position.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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