Page 11 of 15 · complaints 501–550 of 729

2016 Hyundai Sonata complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2016 record →

Engine
Filed Oct 29, 202191,000 milesCO

The contact owns a 2016 Hyundai Sonata. The contact stated that while driving on an incline, the vehicle lost power and slowed down. The check engine warning light was flashing. There was an abnormal knocking noise detected. The contact called the local dealer and was informed that the anti-knocking device was installed in the vehicle. The contact was informed about the main bearing wear and engine replacement. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 91,000.

Electrical SystemFire
Filed Oct 15, 2021110,000 milesIL

The contact owns a 2016 Hyundai Sonata. The contact stated that his passenger side headlight housing had melted and become defective. While driving at 55 MPH, the contact stated that the windshield wipers failed to operate without warning during a rainstorm. Additionally, he stated that the turn signals would operate in the opposite directions of his intention. The dealer was notified of the failure and informed him that the vehicle was placed under NHTSA Campaign Number: 21V749000 (EXTERIOR LIGHTING, ELECTRICAL SYSTEM); however, the remedy was not yet available. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was 111,000. Vin tool confirms parts not available.

Engine
Filed Oct 9, 2021TX

Driving at approximately 75 mph smoke started pouring out of engine bay dash lights came on to check HEV system and all of a sudden vehicle became difficult to control more smoke then screeching and a message to turn off engine now appeared fought with steering wheel to get to shoulder and slow to a stop upon opening the hood belt to cam shaft pulley had snapped

Service Brakes
Filed Oct 3, 2021IL

2016 Hyundai Sonata Limited 2.0, 62,000 miles Ive had my vehicle to the dealers 3 times for a soft pedal /no brakes. They said they cant fix it . The said they replaced the entire abs system but there is no record of it. They said they put all new brakes lines on. They gave me my car back both times and I avoided a few major accidents. They have had my vehicle for 4 months. The owner will not respond to my call or email. They said an engineer from the factory was coming wendnesday 10/6/2021 and I'm not sure I believe them.

Engine
Filed Sep 21, 2021VA

The engine keeps stalling and the engine light is flashing. The engine burns oil every 1,000 miles and the oil light will illuminate and go away. The dealership has said they fixed the issue but the issue keeps arising with no resolution. This issues is known for all Hyundai's and they are not doing anything about it. My car has stalled out on highways and I don't feel comfortable driving it out of the state.

Seat Belts
Filed Sep 21, 2021CA

Seat belts don't retract properly, and right rear passenger seat belt doesn't function.

Unknown or Other
Filed Sep 17, 2021PR

Multiple peeling paint issues.

Engine
Filed Sep 13, 2021NC

Car lost power and went into limp mode, it was pretty dangerous. The car is burning a large amount of oil and is making the spark plugs dirty. I have brought the car for about 6 oil consumption tests and Hyundai does nothing to fix it. Engine oil light has come on twice, and even the dealership said that it should not be burning so much oil.

Engine
Filed Sep 4, 2021TX

Engine developed spontaneous loud knock and check engine light illuminated while driving at approximately 60mph. Could not continue driving and had to pull over on the side of a busy highway. Had to walk down the side of the busy highway to a safe area. Had vehicle towed to an independent repair shop, vehicle diagnosed with catastrophic engine failure due to failure of internal engine components. Repair shop stated this was a known problem with this particular vehicle and engine and manufacturer should be financially responsible for repairs.

Engine
Filed Sep 1, 2021WA

The contact owns a 2016 Hyundai Sonata. The contact stated that while his son-in-law was driving 55 MPH, the vehicle stalled without warning. The vehicle was towed to the local dealer to be diagnosed. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure however, no further assistance was provided. The manufacturer informed the contact that a software update had not been performed on the vehicle. The failure mileage was unknown.

Unknown or OtherCrashFire3 injured
Filed Aug 31, 2021AL

As I was driving the car to a vacation resort, the car caught fire and was completely destroyed. Myself, adult son, and wife were in the car at the time. We were luckly to get out of the car before it blew up and killed us all. The car was melted down and completed destroyed. This event happened on May 2, 2021 near Pooler, GA. The only warning sign was smoke, then flames. We lost engine, brakes and control. We hit a light pole to stop the car. Police reports and fire department reports were filed.

Engine
Filed Aug 30, 202160,000 milesPA

The contact owns a 2016 Hyundai Sonata. The contact stated that the engine was consuming an excessive amount of engine oil. The oil warning light was illuminated on the instrument panel. The contact stated that he had to top off the oil level every 3 weeks with 5 quarts of oil. The contact also stated that while driving 65 MPH, the vehicle began to stall as the check engine light illuminated the instrument panel. Despite the failure, the contact was able to drive the vehicle home. The following day the contact drove the vehicle to a dealer. The contact had the spark plugs replaced by the dealer however, the failure recurred within a year of the repair. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 60,000.

Engine
Filed Aug 27, 2021TX

Oil light began to turn on when making turns or braking. Took vehicle to location of last oil change, despite only being 2600 miles after the previous oil change and was informed "there was no oil" despite no evidence of any leak. At that rate, I'd be burning a quart of oil every 500 miles. I see there are recalls for this issue on multiple Hyundais including the Sonata, but different years than my 2016 Sonata Sport, and it includes the possibility of an engine fire.

Engine
Filed Aug 26, 2021AL

I accelerated my vehicle onto the busy highway after waiting at the stop sign for passing traffic to clear enough. Getting up to efficient speed for the highway, at ~3000rpms, the oil and engine warning lamps flashed and the car jerked while the rpms abruptly dropped below 1500, slowing the car down. Assuming that a sensor initiated “limp mode” I carefully drove ~100ft with the emergency flashers on to get to a safe place to pull over, preventing the possibility of an accident on the busy highway. I popped the hood, there was an odor similar to something being burned. Temperature gauge did not indicate engine running hot. Checked the oil- it was almost empty. This vehicle was last serviced with ~70,000 miles in May at Hyundai’s service department at the dealership.

Engine
Filed Aug 23, 2021WI

The engine fails before 100,000 miles. Got an error code of P1326 (Wiring inspection/installation and engine replacement and error code P2600. The car suddenly dropped in MPH. Car is sluggish to accelerate and very difficult to go up hill. Little to no power on acceleration. Problem was identified at an independent service center, after inspection, taken to local dealer. Flashing check engine light came on once issue occurred. The engines in the Hyundai Sonatas are poor at best. Multiple people have needed their engines replaced in a very short time.

Unknown or Other
Filed Aug 20, 2021MO

Driving down the highway and engine stalls next to semi after safety inspection from dealer. Already took to dealer and told there is nothing they can do.

Latches/Locks/Linkages › Trunk Lid › Latch
Filed Aug 17, 2021OK

My trunk has opened while driving and now my trunk will not open at all, even with the manual key.

Engine
Filed Aug 9, 2021TX

*The engine is the component with the issue. The car is at the dealership and has been for the past almost 6 weeks. *The car started "stuttering" or "stalling" while my son and I were in the car. My son has special needs. Luckily, it happened on our street and I was able to get back to my home. *The dealership has identified the problem: The car was 3 quarts low on oil and the oil had been leaking into the spark plugs. The car only has around 32500 miles on it. Hyundai has requested an oil consumption test. This requires me to drive it 1000 miles and have oil checked. They want me to do this 3 times! I will not feel safe doing that, knowing that oil is leaking into the spark plug assembly. I transport my special needs son and another young man who is severely autistic. I cannot take the chance of the car stalling while out driving possibly causing an accident. I barely put 50 miles on my car during a week. It will take me forever to do the oil consumption test. They know oil is leaking into the spark plugs. *The car started having issues (while in reverse) a week before the check engine light came on. No other warning lamps or messages appeared. Blue Link was contacted. They said the error code indicated a Powertrain problem. I had to have the car towed.

Visibility › Fixed Panaramic Roof/Sky Light AssemblyCrash
Filed Aug 6, 2021GA

Panoramic sunroof detached from vehicle once let up and wind pushes in. Sunroof was lifted up and blown out on interstate almost causing a wreck

Electrical System
Filed Jul 27, 2021OH

Fuel Pump Control Module replaced before 50,000 mi. - 58,539 mi. got my 2016 Hyundai Sonata Sport for ECM Update. Told dealership I heard ticking/clicking noise coming from engine; said oil was low and suggested oil change & low key battery was causing issues. Oil consumption was more and more 1qt every 2,000 mi, then 1qt every 1,000 mi. 1/29/21 at 90,340 mi, on the turnpike (70 MPH), car check engine light came on, car started vibrating VERY bad, pulled over & LIMP mode had activated. Hyundai dealership was 5 miles away, - found cylinder 2 had a misfire(s) - one of 2 exhaust valves burned a hole through; valve seat - damaged. Cylinder head and exhaust valves, spark plugs were replaced, & oil change. Engine light came on a couple days later car did not go to LIMP MODE. 2/12/21 at 93,466 mi, took the car to Hyundai for service again, Exhaust CAM Phaser failing, Replaced CVVT & Timing Chain Tensioner & RTV silicone. 4/21/21-103,821 mi. went for an oil change & oil consumption test, went back after less than 1,000 mi, Hyundai dealership stated that the car was .73 qts low and normal, I checked before the service, oil was closer to the "E" than "F". Dealership unreliable; did not complete test. Adding oil about 2 qts every 1,000 mi. Car was also idling weird NO warning lights. 7/22/21, catastrophic break down while driving on the Turnpike (70 MPH), car died, after all lights and gauges shot up. NO warning lights before issue. Lost power steering, coasted at 70 mph to 0 mph (in 30

Engine
Filed Jul 26, 2021OH

The intake manifold control runner motor has had to be replaced in my car multiple times. Twice from may 2021 to July 2021. The check engine light would come on and would reduce car performance drastically. Code scanner gave the p200a performance bank 1.

Engine
Filed Jul 16, 2021TX

From April of 2020 to July of 2021. I have had 3 sets of 3 oil consumption tests for my car at 3 different Hyundai dealerships. I have spent $400-500 dollars on oil changes, oil filter cleaning, and fixing an oil peg that was broke. Which was not brought to my attention right away even though I was going to dealer ships almost every month this year. I just finished the final oil consumption test here in Conroe, Texas. Even though from the latest oil consumption tests, I have burnt .50-1 full quart of oil. They still have denied me an engine replacement. My oil changes does not last 5k miles but barely 1k. The oil is always black, it never is honey gold for long . Because Hyundai is not giving me a new engine to resolve this issue despite all these tests and there being a lawsuit on this make /model. I now have to pay for an oil change every month rather than the average of 2 times a year. I do feel treated unfairly and not heard by Hyundai. It does not feel right to not have this fixed. I understand it is out of warranty . Can I please open an investigation on this matter ? Thank you

Engine
Filed Jun 28, 2021105,000 milesTX

The contact owns a 2016 Hyundai Sonata. The contact stated that the vehicle was consuming an excessive amount of engine oil. The contact stated that the oil level warning light was illuminated. The vehicle was diagnosed, but not repaired. The manufacturer was informed of the failure and confirmed that the Vin was not under recall. The failure mileage was approximately 105,000.

Engine
Filed Jun 26, 2021RI

I received Hyundai's Recall notice for Recall Campaign 198 regarding premature connecting rod bearings. I scheduled a service appointment at First Hyundai at 270 E Washington St, North Attleborough, MA 02760. (508) 699-4700 for April 29th, 2021. My car's engine started making noises on April 24th, 2021. I stopped the vehicle and had it towed to First Hyundai (listed above). The dealership took more than 7 days to inspect the vehicle and diagnosed it as connecting rod failure requiring a new engine. I contacted Hyundai customer service to arrange for "alternate transportation". Hyundai assigned me a case manager on 5/18/2021, but despite multiple phone calls and messages, I was not able to actually speak to my case manager until 5/25/2021. Hyundai refused to authorize alternate transportation prior to this, and when I spoke to my case manager she would only authorize reimbursements up to $30.00 per day for a Hyundai rental vehicle and $20.00 per day for a non-Hyundai vehicle. I have been unable to secure alternate transportation from Hyundai, as there are no rental vehicles available at the prices Hyundai is willing to reimburse me for. It has now been more than 60 days, and my dealer has notified me that there will be further delays, even though they have received all of the necessary parts to repair my vehicle. I have kept extensive notes of the more than 25 phone calls I have made to both Hyundai and the First Hyundai dealership regarding this issue. At this point, I need a

Engine
Filed Jun 13, 2021FL

The 2016 MY Sonata has been driven all across the state due to business. During a recent trip of a couple hundred miles, upon returning home, the vehicle shuddered and failed the next day. The vehicle was towed to the nearest Hyundai dealer, and was to be diagnosed. It took longer than expected, and upon calling back to determine the issue, they said the "engine was gone." They reached out to Hyundai corporate and were told the same thing. There were no other signs or symptoms, and the vehicle operated normally during the long trip home.

Air Bags
Filed May 13, 202171,500 milesNY

THE AIRBAG INDICATOR LIGHT CAME ON WHILE I WAS DRIVING. I CONTACTED THE DEALER WHO WAS UNABLE TO INSPECT FOR A PERIOD OF TIME. DURING THE PERIOD OF TIME, THE SENSOR NO LONGER LIT. I BROUGHT IT TO A LOCAL MECHANIC WHO CHECKED THE CODES. IT APPEARED THE DRIVER'S SIDE AIRBAG HAD ILLUMINATED THE SENSOR. HE TRIED TO REPLACE BUT IT'S ON 6 WEEKS BACK-ORDER.

Electrical SystemFire
Filed May 7, 2021106,000 milesMS

YES I WAS DRIVING ON THE EXPRESSWAY I SAW SMOKE COMING FROM MY VENTS. I MADE IT TO THE NEAREST NEIGHBORHOOD BY MY HOME STOPPED FOR IT TO COOL DOWN FOR 10 MINUTES I START MY CAR BACK UP & IT WAS PERFECTLY FINE BY TIME I MADE IT TO A STOP SIGN IT CAUGHT ON FIRE WHILE I WAS IN THE CAR. THE FIRE DEPARTMENT TOLD ME IT WAS DUE TO AN ELECTRIC/ENGINE PROBLEM & NOTHING WAS MY FAULT. I DON'T HAVE INSURANCE TO COVER IT. THE NEXT MORNING I FOUND OUT ON THE INTERNET THAT ALL HYUNDAI'S AND KIAS HAVE A RE CALL ON CARS DUE TO ENGINE FIRE RISK. I WAS REALLY DEVASTATED WHEN I FOUND OUT THAT MY CAR HAS BEEN ON RE CALL NOT ONCE OR TWICE BUT THREE TIMES. BY LAW, IAM AUTHORIZE TO GET A CAR OR A CHECK OF HOW MUCH THE CAR IS WORTH. I TALKED TO HYUNDAI MOTOR AMERICA HEADQUARTERS MRS.GRETCHEN TOLD ME THAT THEY NOTIFY ME AT THE ADDRESS THAT THE CAR WAS REGISTERED IN & NOT MY CURRENT ADDRESS AND ALSO SHE STATED IT'S MY FAULT. WHICH I DON'T UNDERSTAND HOW WHEN NOBODY CALLED TEXT OR EMAIL ME PERSONALLY JUST TO SEE IF I MADE IT TO MY RE CALL APPOINTMENT IN JANUARY. NOT ONLY I HAD ANOTHER ONE IN MARCH I DIDN'T KNOW ABOUT AS WELL THEN THEY HAVE ANOTHER RE CALL I JUST FOUND OUT ABOUT IN JUNE HYUNDAI BETTER AND HAS TO DO SOMETHING NOW I COULD OF LOST MY LIFE & I LOST EVERYTHING I HAD MY PHONE FEDEX EQUIPMENT IMPORTANT PAPERWORK ETC. FYI INSURANCE HAS NOTHING TO DO WITH A RE CALL CAR. BY LAW I SUPPOSE TO GET SOMETHING FOR THAT

Engine
Filed May 4, 202197,038 milesNE

I WENT TO START MY CAR ON MAY 3, 2021 TO GO HOME AND MY CAR WAS SPUTTERING AND THE CHECK ENGINE LIGHT WAS ON. THE DEALERSHIP CAN'T GET TO MY CAR FOR 2 WEEKS. MY CAR BURNS OIL AND DOESN'T MAKE IT FROM OIL CHANGES. I HAVE HAD MY SPARK PLUGS REPLACED WHEN IT DID THIS THE LAST TIME.

Engine
Filed Apr 26, 2021146,000 milesMD

MY ENGIN IS BURNING OIL IT SMOKES I HAD IT CHECKED FOR LEAKS BY A MECHANIC SHOP AND NO LEAKA ARE FOUND I WAA INFORMED THAT IS A KNOWN PROBLEM WITH HYUNDAI AND IT WILL EVENTUALLY NEED TO BE REPLACED

Engine
Filed Apr 18, 2021IN

ENGINE FAILURE AT 103,000 MILES. I WAS GETTING GAS AND AS I DRIVING AWAY, I HEARD SOMETHING POP AND I IMMEDIATELY LOSE POWER AND MY ENGINE WAS KNOCKING. I CHECKED TO SEE IF THERE'S A RECALL AND I DON'T SEE ONE. I DON'T KNOW WHAT TO DO AT THIS POINT.

Engine
Filed Apr 14, 2021104,000 milesNY

TL* THE CONTACT OWNS A 2016 HYUNDAI SONATA. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED WITH THE SPARK PLUGS NEEDING TO BE REPLACED. THE VEHICLE HAD BEEN REPAIRED HOWEVER, THE FAILURE RECURRED. THE CONTACT HAD THE VEHICLE TOWED TO MATTHEWS HYUNDAI OF SYRACUSE (2601 ERIE BLVD E, SYRACUSE, NY 13224) WHERE IT WAS DIAGNOSED WITH THE ENGINE NEEDING TO REPLACED. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE AND INFORMED THE CONTACT THAT THEY COULD NOT ASSIST EVEN THOUGH THE VEHICLE WAS UNDER WARRANTY. THE FAILURE MILEAGE WAS APPROXIMATELY 104,000.

Electrical System
Filed Apr 14, 2021MS

I HAD TO REPLACE THE BATTERY WITHIN A MONTH OF GETTING THE CAR, THEN AGAIN 6 MONTHS LATER. THE RADIO AND BACK UP CAMERA WENT OUT AFTER A YEAR OF HAVING IT. THE HEADLIGHTS KEPT GOING OUT, AND EVENTUALLY THE WIRING STARTED BURNING. BATTERY WENT OUT AGAIN ALONG WITH THE ALTERNATOR NOW. MID DRIVE THE LIGHTS WOULD CUT OFF, SPEED THERMOMETER WOULD BE OFF BY 15, AND ALMOST IMPOSSIBLE TO TURN THE WHEEL.

Service Brakes
Filed Apr 7, 202136,000 milesPA

REAR BRAKES ARE NEVER APPLIED EVENLY. EVERY TIME CAR BRAKES IT LURCHES FORWARD BETWEEN TIMES WHEN IT FEELS LIKE THE BRAKES ARE ENGAGING. THIS HAPPENS WHEN THE VEHICLE IS IN MOTION ON BOTH CITY STREETS AND HIGHWAY. WHEN GOING ABOVE 45 MPH THE STEERING WHEEL WILL ALSO SHAKE AFTER BRAKES ARE ENGAGED.

EngineFire
Filed Apr 6, 2021103,644 milesMS

TL*THE CONTACT OWNS A 2016 HYUNDAI SONATA HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V746000 (ENGINE). THE CONTACT WAS DRIVING AT AN UNDISCLOSED SPEED, WHEN THE VEHICLE JERKED AND STALLED. THE CONTACT DETECTED A BURNING ODOR AND SAW WHITE SMOKE COMING FROM THE EXHAUST PIPE. THE BATTERY, OIL, CHECK ENGINE AND BRAKE WARNING LIGHTS ILLUMINATED. JASON PILGER HYUNDAI (613 DE LA POINTE DR, GAUTIER, MS 39553) WAS CONTACTED AND INFORMED THAT HER OPTIONS WERE TO PUT A DOWN PAYMENT TOWARDS A TRADE IN VEHICLE OR DROP THE VEHICLE OFF TO GET THE RECALL SERVICED AND PAY FOR A LOANER VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT NOTIFIED THE MANUFACTURER AND A CASE WAS OPENED. THE FAILURE MILEAGE WAS 103,644.

Engine
Filed Apr 5, 202184,000 milesTX

STARTED VEHICLE AND CAR STARTED SHAKING AND HAD A LOSS OF POWER. TURNED VEHICLE OFF AND STARTED IT BACK UP AND SAME THING HAPPENED. THEN TURNED CAR OFF FOR 5 MINUTES AND STARTED BACK UP AND RAN BUT STILL APPEARS TO SPUTTER EVERY ONCE IN AWHILE. HAD VEHICLE TOWED TO DEALERSHIP AND THEY CANNOT FIGURE OUT WHAT IS WRONG WITH CAR. I THOUGHT IT WAS A RECALL / SAFETY ISSUE.

Engine
Filed Apr 4, 2021124,000 milesFL

KNOCKING NOISE, ENGINE LIGHT COMES ON, OIL IN WHERE SPARK PLUG IS, LEAKS OILS AND RUNS OUT WAY BEFORE NEXT OIL CHANGE. CAR IN MOTION, STARTS TO IDLE WEIRD AND THEN CAR SHUTS OFF.

Engine
Filed Mar 30, 2021142,000 milesIA

MY CAR IS PART OF HYUNDAI RECALL NUMBER 198. THEY SENT THE LETTERS OUT IN JANUARY STATING THERE IS NO REMEDY YET. MY ENGINE WAS AFFECTED BUY THIS AND HAD TO BE TOWED TO THE DEALERSHIP. I'VE BEEN WITHOUT MY CAR FOR SIX WEEKS NOW. I MAKE SEVERAL CALLS TO THE CONSUMER AFFAIRS NUMBER. I HAVE BEEN TOLD TWICE THAT A CASE MANAGER WILL CALL ME, I STILL HAVE NOT BEEN CALLED. NO ONE IS OFFERING AN ESTIMATED DATE ON THE REMEDY. NO ONE IS OFFERING A RENTAL CAR UNTIL THERE IS A REMEDY.

Air BagsCrash1 injured
Filed Mar 24, 202154,000 milesFL

RECIBAN CORDIALES SALUDOS, EL 11/01/2020 DICHO VEHICULO ES USADO COMO LYFT VENIA DE PASAJERO Y TUVIMOS UN ACCIDENTE. LAS BOLSA DE AIRE JAMAS SE ABRIERON, ECHO QUE AGRABO MI CONDICIN. YA QUE IMPACTE MI CABEZA FUERTEMENTE CONTRA EL MARCO DE PUERTA DEL VEHICULO OCASIONANDO MI LESION CEREBRAL. NO SE, SI ESTE VEHICULO FORME PARTE DEL PROBLEMA CON EL SISTEMA TAKATA. LO QUE SI ESTOY SEGURO ES QUE EN EL HISTORIAL DE ESTE VEHICULO ESTAN RESEADO 3 ACCIDENTES EN LOS CUALES SE PUEDE PRESENCIAR QUE EL SISTEMA AIRBAG NUNCA A FUNCIONADO ADEMAS DE LA NEGLIGENCIA POR PARTE DEL DUEO (CHOFER) YA QUE ESTOS 2 ACCIDENTES HAN SIDO EN MANOS DE EL Y EL MISMO NO AH MANDADO A INSPECCIONAR EL DISPOSITIVO DE AIRBAG. ADEMAS DE TENER UNOS LLAMADOS POR GARANTIA INCUMPLIDOS. EL ACCIDENTE FUE ENNLA 82NE 2AV MIAMI FL.*DT*JB*JB TRANSLATION RECEIVE CORDIAL GREETINGS, ON 01/11/2020 SAID VEHICLE IS USED AS A LYFT CAME AS A PASSENGER AND WE HAD AN ACCIDENT. THE AIR BAGS NEVER OPENED, I THINK THAT I GRABBED MY CONDITION. SINCE I IMPACTED MY HEAD STRONGLY AGAINST THE DOOR FRAME OF THE VEHICLE CAUSING MY BRAIN INJURY. I DON'T KNOW IF THIS VEHICLE IS PART OF THE PROBLEM WITH THE TAKATA SYSTEM. WHAT I AM SURE IS THAT IN THE HISTORY OF THIS VEHICLE THERE ARE REVIEWED 3 ACCIDENTS IN WHICH IT MAY BE WITNESSING THAT THE AIRBAG SYSTEM HAS NEVER WORKED IN ADDITION TO NEGLIGENCE ON THE PART OF THE OWNER (DRIVER) SINCE THESE 2 ACCIDENTS HAVE BEEN IN THE HANDS OF HIM AND HIMSELF HAS NOT SENT TO INSPECT THE AIRBAG DEVICE. IN ADDI

Engine
Filed Mar 22, 2021105,000 milesKS

RECALL ON VEHICLE. ON MARCH 9, 2021, THE ENGINE STARTED MAKING A CONCERNING NOISE SO WE IMMEDIATELY SET UP AN APPOINTMENT TO GET IT LOOKED AT BY HATCHETT HYUNDAI. THE SOONEST THEY COULD GET IT IN WAS MONDAY, MARCH 15, 2021. HOWEVER, ON THURSDAY, MARCH 11, 2021, THE ENGINE MADE A TERRIFYING NOISE AND STOPPED DRIVING (ON A RESIDENTIAL ROAD) WHICH WE HAVE RECORDED. WE PAID TO HAVE IT TOWED TO HATCHETT HYUNDAI. [XXX] WAS ABLE TO HEAR THE ENGINE AND WHAT IT WAS DOING AND IT WAS IN LINE WITH THE RECALL. ON TUESDAY, MARCH 16, 2021, OUR SPECIALIST [XXX] CONFIRMED THAT IT IS IN LINE WITH THE RECALL AND IS REQUESTING THAT THE ENGINE BE REPLACED. THE ENGINE BLEW WHILE IT WAS BEING LOOKED AT. THE ONLY CONCERN WAS THAT IT HAS A SALVAGE TITLE. I SAID I UNDERSTAND BUT THAT SALVAGE TITLE IS DUE TO COSMETIC DAMAGES AND THERE WAS ABSOLUTELY NOTHING WRONG WITH THE ENGINE AND THERE SHOULDN'T HAVE BEEN AS THIS VEHICLE IS ONLY FIVE YEARS OLD AND I HAVE OWNED IT FOR 4 OUT OF THE 5 YEARS AND MAINTAINED IT THE ENTIRE TIME. [XXX] AND [XXX] (THE MANAGER) AGREED AND THEY SAID THEY DIDN'T SEE WHY IT WOULD GET DENIED AND AGREED THAT IT SHOULD BE REPLACED. THIS WAS ON MARCH 19, 2021 WHEN I SPOKE TO [XXX] AND [XXX] BOTH. [XXX] ALSO SPOKE WITH [XXX] ON MARCH 19, 2021 IN GREATER DETAIL. ON MONDAY, MARCH 22, 2021 AT 8:56 A.M. I RECEIVED A CALL FROM [XXX] APOLOGIZING AND SAYING THAT THEY DENIED THE REQUEST. I SPOKE WITH CUSTOMER SERVICE AND AM WAITING FOR A CALL FROM THE ESCALATIONS TEAM. THIS IS NOT OK. THE EN

Engine
Filed Mar 15, 202193,000 milesWA

THE CAR WAS MAINTENANCE ON THE MANUFACTURER'S RECOMMENDED INTERVAL. A CATASTROPHIC ENGINE FAILURE HAPPENED IN FEBRUARY OF 2020. NOT KNOWING THIS WASN'T A FLUKE ISSUE AND NOT HAVING A WARRANTY ON THE CAR. I PURCHASED A REPLACEMENT ENGINE ON MY OWN DIME COSTING A TOTAL OF $6500 IN REPAIR. THIS SHOULD HAVE BEEN TAKEN CARE OF SOONER BY THE MANUFACTURER.

Structure › Body
Filed Mar 11, 202121,000 milesMO

MAY 7, 2021 AROUND 5PM I ENTERED THE HIGHWAY @ DORSET RD AND I-270 DRIVING SOUTH ON I-270 @ 60MPH WHEN THE SUNROOF DEFLECTOR DETACHED FROM THE VEHICLE AND STARTED TO BLOW IN THE WIND AND NEXT I HEAR THE SUNROOF GLASS RATTLING AFRAID IT WOULD FLY OF AND HIT A CAR BEHIND ME, I HIT THE CLOSE BUTTON FOR THE ROOF. WHEN I GOT TO MY DESTINATION I OPEN THE ROOF TO SEE WHAT THE PROBLEM WAS, NOTICING THE SUNROOF DEFLECTOR IS NO LONGER ATTACHED TO THE VEHICLE, BUT IS MADE ONTO THE TRACK THAT MOVES WITH THE GLASS PANEL, I HELD THE DEFLECTOR DOWN WITH MY HAND AND TRIED MY BEST TO GET THE GLASS PANELS TO CLOSE FLAT. ON MY DRIVE BACK HOME NOW ALL I CAN HEAR IS THE GLASS PANELS RATTLING CONTINUALLY, THIS IS A SCARY FEELING BEING THE ENTIRE ROOF OF THE VEHICLE IS GLASS AND WHAT IF THE WIND BLOWS THE PANELS OF AND CAUSE SOMEONE BEHIND ME ON THE HIGHWAY TO GET HURT OR IF THE GLASS RATTLING CAUSES IT TO SHATTER AND BREAK ON ME WHILE DRIVING THIS WOULD BE A CONCERN ALSO FOR A TRAFFIC ACCIDENT. WHY WOULD A SMALL DEFLECTOR BE ATTACHED TO THE ACTUAL TRACK AND NOW THIS HAS CAUSED SERIOUS CONCERN FOR THE SUNROOF STRUCTURE OR SHALL I SAY THE ENTIRE ROOF OF THE SONATA. NEVER HAD A SUNROOF CONCERN WITH MY TIBURON SUNROOF, NOW RETHINKING MY LOVE FOR HYUNDAI'S. MILEAGE IS JUST 21 THOUSAND

Service Brakes
Filed Mar 9, 202180,000 milesSC

THE ENGINE LOSES POWER. I ALMOST GOT HIT MERGING ONTO THE HIGHWAY. THE OIL LIGHT KEEPS COMING ON RIGHT AFTER I GET AN OIL CHANGE. THE SENSOR FOR LANE DEPARTURE DOES NOT WORK. THIS CAN CAUSE DEATHS IT NEEDS TO BE FIXED HYUNDAI OF GREER WILL NOT FIX THE ISSUE. I ALMOST DIED. I HAVE STOPPED PAYMENTS ON THE VEHICLE AND I HAVE PURCHASED A NEW ONE. I REFUSE TO DRIVE THIS DEATH TRAP.

Service Brakes
Filed Mar 2, 202162,000 milesDC

WHILE DRIVING CAR LOSES POWER, FOOT IS ON THE GAS CAR WILL NOT MOVE. THEN JERKS. CAR IS IN REVERSE AND IT STILL MOVES FORWARD

Engine
Filed Feb 26, 2021TX

I NOTICED A RECALL FOR PREMATURE ENGINE DAMAGE FOR SOME HYUNDAI MODELS. I HAVE A 2016 SONATA THAT IS EXPERIENCING THE SAME WARNING SIGNS. ABNORMAL KNOCKING NOISES FROM THE ENGINE AND THE OIL LIGHT WILL ILLUMINATE AFTER ADDING OIL WITHIN A FEW WEEKS. I'VE ALSO NOTICED A BURNING SMELL FROM TIME TO TIME. THE ENGINE LIGHT IS NOT ON. BEFORE THE KNOCKING NOISE BEGAN I WOULD NOTICE HESITATION IN ACCELERATION EVERY NOW AND THEN BUT IT WASN'T CONSTANT. THE KNOCKING NOISE IS DURING DRIVING AND EVEN MORE SO WHEN TURNING. THIS IS MY ONLY VEHICLE AND I HAVE TAKEN IT IN FOR MAINTENANCE WHEN NEEDED BUT THIS HAPPENED SUDDENLY AND I AM UNABLE TO FIGURE OUT WHY. ON THE RECALL LIST IS THE 2016 SONATA HYBRID BUT WITH MY SONATA BEING OF THE SAME YEAR I AM SURE IT SHOULD ALSO BE ON THE RECALL LIST SINCE THE ISSUES ARE IDENTICAL.

Electrical System
Filed Feb 25, 2021PR

THIS IS THE 2ND TIME THE 'CHECK BSD SYSTEM' ALARMED. FIRST TIME WAS ALMOST A YEAR AGO, AND THE DEALER CHANGE SOME SENSORS (CHARGE ME FOR IT). NOW ON 02/06/2021 WHEN I STARTED MY CAR IN THE MORNING AND THE MESSAGE ERROR APPEARS AGAIN. STILL WAITING FOR THE DEALER TO GRANT ME AN APPOINTMENT.

Engine
Filed Feb 25, 202165,000 milesFL

ENGINE SUDDENLY FAILED WHILE VEHICLE WAS IN MOTION. SYMPTOMS PERFECTLY MATCH THOSE DETAILED IN NHTSA CAMPAIGN NUMBER: 20V746. HYUNDAI HAD PREVIOUSLY INFORMED ME TO "WAIT" UNTIL THEY WERE READY TO PERFORM THE RECALL. NOW THAT THE INCIDENT HAPPENED, THEY ARE INFORMED ME THAT "I'M ON MY OWN".

Engine
Filed Feb 16, 2021NY

TL* THE CONTACT OWNS A 2016 HYUNDAI SONATA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V746000 (ENGINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. VISION HYUNDAI OF CANANDAIGUA (2440 ROCHESTER ROAD, RTE 332, CANANDAIGUA, NY 14424) WAS CONTACTED AND INFORMED THE CONTACT THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Electrical System
Filed Feb 15, 202172,000 milesFL

I GOT THE OIL CHANGED ON MY 2016 SONATA. THE MECHANIC THAT CHANGED MY OIL TOLD ME THE ENGINE WAS LOW ON OIL WHEN HE CHANGED THE OIL. A WEEK LATER I CHECKED THE OIL TO MAKE SURE THE OIL LEVEL WAS GOOD STILL. I HAD TO ADD THREE QUARTS OF OIL TO THE VEHICLE. THE NEXT WEEK MY WIFE COMPLAINED ABOUT A WEIRD SMELL COMING FROM THE CAR. I CHECKED THE OIL AGAIN AND THE ENGINE OIL WAS LOW AGAIN. I ADDED THREE QUARTS OF OIL ONCE AGAIN. THE SONATA IS DRIVEN IN THE CITY WITH ALOT OF STOP AND GO TRAFFIC. NOT ONE TIME DID THE CHECK ENGINE LIGHT COME ON TO WARN US OF LOW OIL. ADDITIONALLY, WE NEVER OBSERVED ANY OIL SPOTS IN THE DRIVEWAY FROM LEAKING OIL. NOW WE CONTINUE TO SMELL THE WEIRD ODOR AND I HAVE TO ADD OIL TO THE CAR EVERY WEEK. NO VISUAL OIL LEAK IS SEEN AND THE DRIVEWAY DOES NOT SHOW SIGNS OF A LEAK.

Engine
Filed Feb 13, 2021ND

WHEN I DRIVE MY CAR I SEE YELLOW LIGHT IN DASHBOARD I CHECK THAT IN HYUNDAI DEALER AND THEY SAID YOUR CAR HAS PROBLEMS IN CVVT OR P0011

Engine
Filed Feb 11, 2021150,735 milesPA

I WAS DRIVING TO WORK WHEN A WARNING SHOWED UP ON MY VEHICLE. THE WARNING MESSAGE SAID: CHECK HYBRID SYSTEM, TURN OFF ENGINE. THE CHECK ENGINE LIGHT CAME ON RIGHT AWAY AND ANOTHER LIKE SHAPED IN A TRIANGLE FORM WITH HEV WRITTEN INSIDE OF IT CAME ON AS WELL. I PULLED ASIDE AND TURN OFF THE ENGINE AND CALL HYUNDAI. I WAS TOLD THEY DO NOT HAVE A REMEDY FOR THE ENGINE RECALL YET, AND THEY ASKED ME FOR $9444 TO FIX THE PROBLEM IT'S NOT THEIR PROBLEM EVEN THOUGH THEY HAVE THE RECALL ON THE ENGINE.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2016 Hyundai Sonata → · Every Sonata year → · How the figures are calculated →