2013 Hyundai Sonata complaints

I have a recall for the rod bearing , I drop off my car at AutoNation Hyundai North Richland Hills . Before 3 days to replace the engine because last time I changed the oil on Firestone the technician show me a metal on the oil and that coming from the rod bearing wear also when I cold start the vehicle I listen a rod bearing noise coming from the engine for a while , AutoNation Hyundai North Richland Hills called me today and say that the engine pass the rod bearing test and that is not right maybe it’s now but will not last like that , also i don’t want to drive the vehicle with this safety recall and get crashed when the bearing fail . I just need a help to replace this engine due to this recall I didn’t pickup the vehicle from the dealer location till I got a response from you .

The contact owns a 2013 Hyundai Sonata. The contact stated that over time the vehicle became slow to start and that the engine was rattling and shaking abnormally at start-up. The contact stated while driving at undisclosed speeds, the check engine warning light remained illuminated. The vehicle was taken to an independent mechanic where the vehicle was diagnosed and the contact was informed that there was oil inside cylinder #1, causing a loss of compression. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 17V226000 (ENGINE AND ENGINE COOLING); however, the VIN was not included. The manufacturer was not notified of the failure. The approximate failure mileage was 125,000.

Fuel pump failed on long distance travel. Never been notified of issue. Fuel failed to inject itself as vehicle loss power. Along with engine.

Hyundai issued Extended Warranty directive TXX7 dealing with the "rubber coupling in the motor driven power steering assembly" The directive covered the replacement for 2011 to 2014 model year Sonata for 10 years from the date of delivery or first use or 100000 miles, whichever occurs first. Hyundai indicates in TXX7 that "wear of the coupling does not affect the ability to steer or control thee vehicle and is not a safety issue" I have a 2013 Sonata with less than 75000 miles but is clearly over 10 years since the "date of first use". The "thud" in the steering wheel began at about 70000 miles and seems to be progressively more pronounced. I have read that the wear can in fact be a safety issue. I have contacted Hyundai Customer care twice and in both cases they indicate that because I have owned the vehicle for more than 10 years, the warranty period has expired My contention is that - do they deem that the part fails because "time" or "usage (mileage drive or used). Simply because I have not driven the car over 100000 miles (25000 less) should not disqualify me from from TXX7.

When my heat is on there is a burning smell when the heat on and my right side passages door will not allow me to open the door from the inside or out sides

The back doors will no longer open when unlocked. This poses a safety risk. I was unable to get my child out of his car seat when the locks or locking mechanism went out. I had to climb into the back seat from the front. The door do not open either from the interior or exterior of the vehicle. A mechanic stated that this could be from faulty solenoids. I was unable to get a print out of a quote at the time of writing this

My car broke down and now the car does not pick up speed and rattles when i press the gas pedal.

The tail lights won’t stay on even with new bulbs in it. This was a recall and the recall disappeared. This is not safe for my car to be missing a tail light every night. Please help

Having to add 1-2 quarts of oil per month and engine knock noise has started and been louder when oil is low.

My wife and I bought a new 2013 Hyundai Sonata GLS in August of 2013, which is now over eleven years ago. In late September 2024, with still fewer than 100,000 miles on the car, I noticed a snapping sensation/clunk sound in its steering column when changing the direction of steering (from left to right/right to left.) I researched this symptom and, with the confirmation of a Hyundai Dealer's Service Manager, diagnosed the problem as a failing soft coupler between the car's steering column and "Motor Driven Power Steering" motor. NHTSA is aware of the problem, and Hyundai was compelled to issue an elusively brief warranty extension. Having taken delivery of the car over 10 years ago, that warranty extension does us no good, and I'm being told that at the Hyundai Dealer, the job will cost us between four and six hundred dollars, including a complete wheel alignment they say will be made necessary by the repair. I found that a modestly skilled, able bodied, and properly equipped "shade tree mechanic" can buy an aftermarket replacement of this soft coupling for less than fifteen dollars and, with care and a little luck, can complete the repair for ostensibly less than that. (...Unless the job truly creates a need for a wheel alignment.) Since learning all of this, while I've considered whether my bad back is up to the cost-saving job, we've needed to keep driving the car. I estimate we've put another 1,600 miles on it and, especially lately, the coupler's deterioration has obviou

The contact owns a 2013 Hyundai Sonata. The contact stated that the check engine warning light was illuminated. While driving approximately 55-60 MPH, the vehicle lost motive power, and the vehicle decelerated. The vehicle regained power, and the contact was able to continue driving at slower speeds. While driving at various speeds, the vehicle stalled and went into LIMP Mode before regaining power approximately 3 to 4 times. The vehicle was taken to the dealer who confirmed that the VIN was not under recall. The contact had spoken with another dealer, Sheehy Hyundai of Waldorf (2910 Robert S. Crain Hwy, Waldorf, MD 20601) and it was confirmed that the VIN was not under recall. The vehicle had not been diagnosed or repaired. The manufacturer was informed of the failure and opened a case. The manufacturer related the failure to NHTSA Campaign Number: 17V226000 (Engine and Engine Cooling); and referred the contact to the dealer. The failure mileage was 126,000.

The contact owns a 2013 Hyundai Sonata. The contact stated while driving at approximately 40 MPH, there was an abnormal sound coming from the engine. The contact stated that the failure occurred increasingly while driving at higher speeds on the freeway. The contact could not confirm whether there was any warning lights illuminated. The vehicle was taken to an independent mechanic, where it was determined that the abnormal sound was coming from the engine base. The mechanic informed the contact that they could not repair the vehicle. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was unknown.

After starting, got a warning stating check hybrid braking, do not drive. When going forward, brake pedal went to floor, heard heavy grinding noise and vehicle stopped accelerating. Had to use the emergency brakes to avoid an accident. Hyundai says they can’t find a problem. Now I can’t even drive it back to the dealer! Did an internet search and many other hybrid owners have reported the same issue. I just want to have Hyundai buy the car back at this point. It only has a little over 50,000 miles on it.

Hybrid system issue. Do not drive, stop safely.

My car suddenly stopped while in drive, with a forceful jerk like someone hit me from behind. This nearly caused a 3 car crash. It grinds when you put it in park but the car doesn't move in drive nor reverse.

Rear driver side door cannot be opened from the inside or the outside of the vehicle.

Brake lights become hot enough to melt through housing, hanging loose in the trunk where they can damage wiring and further burn through taillight housing. There was no warning, uncertain how long issue has been ongoing as I only noticed when a light went entirely out. Vehicle has not been inspected since engine replacement under previous recall. Will be available for any inspection on request. This problem has occurred on both the left and right taillight assemblies

Hyundai extended warranty on 2011-2014 due to premature engine failure. On [XXX] my car suddenly lost all power and died on in breakdown lane of highway. Currently vehicle is at colonial Hyundai in new london CT awaiting a decision that premature engine failure issue that falls within warranty is the issue. When tow trunk driver dropped off car at mechanic he smelt smoke from under the hood he informed me INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

2013 Hyundai Sonata engine caught on fire after being replaced TWICE.

There is no lights at all on the brake lights but the brake light in the back window stays on all the time the dim head light only lets one side work

Vehicle had been low on oil for multiple months and was brought to the dealership and then to independent body shop for repair. Low oil light NEVER came on, but vehicle initially leaking oil (puddle on floor under car). Car serviced every 3 months/miles. While driving on highway, engine started knocking, and the MIL (malfunction indicator light started blinking). Knocking got louder and all sensor lights illuminated. Pulled off side of road and waited for tow truck. Attempted to drive to safer location off highway to wait. Car towed home. Would not start next day. Jumped battery and MIL light came back on and knocking sound continued. Car towed to mechanic who performed diagnostic and advised that the Rod Knock was broken and engine would need to be replaced. Vehicle has approximately 130,000 miles, however was running perfectly prior to this incident.

Car loss power turned off on turnpike while driving 45k miles per hour and HYBRID battery system lights alarms turned on at 94k had car towed to dealership. I was told that it was the HYBRID battery and that it was changed. I am now having same problem again after taking car in for recall updated. Attempted to pick car up twice couldn't get a mile away from the dealership both times the car was jerking lost power and car turned off abruptly. Again HYBRID system failure lights alarms. I initially told it was the HYBRID battery, now finding out the battery was never changed, after being told it was the battery for 3 months now being told it is the HPCU a HYBRID battery component. Part 36600-3D003

The driver’s door and back door stopped opening inside and out. The back door on the driver’s side stopped opening first about 2 years ago, then the driver’s door stopped opening a few days ago. I am fearful of being trapped inside the car in the event of an emergency.

The steering wheel makes clicking and grinding noise. Steering wheel coupling may be broken. And sometimes head and interior lights turn on and off when I make turns

Driver seatbelt doesn’t click and takes tremendous effort and time to get the belt to click into the holder. This is not safe and needs to be replaced asap. Afraid the seatbelt will come unclicked if a wreck occurs.

My low pressure fuel hose has a leak. The amount of gasoline that is spraying on my spark plugs and engine is concerning. The gas fume smell coming in through the vent was horrible. After finding this leak I came to the conclusion that I am very lucky My car didn’t catch fire while I was driving. For some reason there is already a recall in place that includes my vehicle year but does not include my vehicle Vin. How do I get my vehicle included in this recall so that it can get repaired? The recall in question is NHTSA number 227 or 22V – 314. At this time, the car is sitting in my driveway and I am not inclined to move it until I know it can get repaired. At that time, I will have it towed to the dealership.

I have a 2013 Hyundai sonata in which the engine was recalled close to about 2 years ago. About 3 days ago my engine just randomly gave out on the highway in rush hour traffic the middle of me driving. And now I am without a vehicle and my car is sitting at lake Norman Hyundai dealership.

The malfunction component was the engine. My safety and other was very risky and dangerous. Unknown if the problem was reproduced or confirmed by dealer. The vehicle was inspected by police. The only warning lamp was the engine lamp that appeared approximately 30 minutes before the engine caught fire resulting in total car loss.

My headlights and break lights are constantly going out. My back taillights light connected is constantly burned up which is a huge safety concern because I can’t see. My car has multiple recalls for engine problems which fit my car problems such as premature bearing wear but it won’t be covered because my vin number isn’t associated with that recall

See attached document for complaint.

The contact owns a 2013 Hyundai Sonata. The contact stated that while at a stop, a pedestrian informed the contact that both the driver-side and passenger-side brake lights failed to illuminate while the vehicle was stopped. The vehicle was taken to a local independent mechanic where it was diagnosed that both rear housing lamps had melted and needed to be replaced. The contact stated that both brake light bulbs had been replaced several times. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately157,000.

Car was purchased on [XXX] for our daughter for a little over $6500.00 for a 2013 Hyundai Sonata Limited addition. On around July the 2nd the car started running weirdly and by [XXX] it had stopped running all together and the men from work had to help her push it onto her jobsite, which she wasn't far from. I had the car towed from her job to a mechanic who stated the engine was frozen. I immediately started googling the year make and model to see how much a used engine would cost. That's when a page came up stating there was a recall on that make and model. I was relieved because we do not have money and this was a necessity for our daughter who is [XXX] to get to work. I spoke with the dealership on approximately the 4th or 5th of July and scheduled an appt to had the car towed on July the 8th.. The car has been at the dealership until today 08/12/2023. The car is not running correctly. The didn't say anything other than the new engine has been placed and we can come pick the car up. This car is a hazard. Please help. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I bought this car brand new and I’m the only driver. I have my oil changed every 3,000 to 4,000 miles. Boiling Springs Tire is the place I get it changed but I have had it changed a few times at Hyundai in Spartanburg. About a year or so ago my oil light came on and I was shocked because it hadn’t been long since I had oil changed. I checked it and it was almost out. I put oil in it and thought maybe boiling springs tire did not put enough in it. Next time i took to Hyundai but kept eye on it. To make a long story short I am having to keep an eye on my oil and adding more about every 200 miles. I know it’s 10 years old but I’ve had cars older than this and did not have to add oil. Other cars older than mine are being recalled and I’m not understanding why 2013 are left out. Please advise as I’m sure I’m not the only 2013 owner having issues with our Hyundai Sonata . I park the car in my carport and there is never any oil on the floor so I’m not sure where the oil is going. I did ask them at the Hyundai place about that and I was informed there were no recalls on mine and it would cost me around $1000 just for them to pull the engine down to check. So I’m just having to keep checking on the oil.

The electrical has been an issue for this vehicle. The head and tail lights continuously go out. Sometimes they work, and other times they do not. Since the lights have been an issue, the electrical issue is also now inside the vehicle. The radio and other controls in the vehicle do not work any longer, as well as the lights in the radio, air conditioning, and other controls inside the vehicle. The steering wheel is also loose now and jiggles when driving the vehicle. There have been no warning lamps about these issues, and I had an auto shop confirm that there are electrical and steering issues. I did receive a letter about a recall for electrical for the year, type, and model of my car, however, the dealership said that my VIN number is not associated with the recall and will not fix the issues.

Started car normally this morning, engaged transmission, car would not accelerate. Pressing gas pedal had no effect. After a couple of blocks, shut off engine. Then restarted, same problem. Had to get to appointment, so stopped and restarted twice more, second time ran normally and I reached my appointment. Started car to return home, same problem for some seconds, then normal. Later taking son to medical appointment, lost pedal function mid trip for a few seconds, then continued to appointment

The dashboard is cracking I have been online and I've seen other Hyundai owners experiencing the same thing. Multiple concerns 1. cracks in the dashboard effecting defroster for windshield and not being to see already having issues 2. airbags no deploying correctly for driver or passenger in the front seats. 3. I've owned several cars, including two (2) KIA's and NEVER had this happen (1989 Ford, Festiva aka KIA in other parts of the world, and a 2000 Kia Sephia, both vehicles had over 200k in mileage and dashboard NEVER cracked the split like this.

Dear NHTSA: I recently bought a HYUNDAI SONATA 2013 I got the NC vehicle inspection PASSED the same day. The car has been working perfectly. But, my granddaughter, XXXX, who I share the car with got a terrible experience last Thursday [XXX], she was driving to her job around 2:30 PM when suddenly the car just died, without any light showing on the screen. She was in panic in the middle of a big road with all the cars passing by. She used beach chairs so the others could know the car was dead. A police officer stopped and helped her move the car out of the road so a towing can pick up the car. This was not only a missed day at job for her, it could have ended in a terrible accident. Here are some pictures of the awful day. The car was towed to a mechanic who immediately said this is an engine manufacturer problem of your brand. I am the third owner of the car so no communication has been sent to me saying this car has an ENGINE RECALL that could fire at any moment. This is insane and I felt totally drowned by your brand. Again, no light was showing on the screen, nothing…. My car is at the Hyundai Keffer dealer at Charlotte and they said the recall for engine is closed and that will not cover the repair. I do not have money for a repair. Please help me. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

All bulbs in vehicle do not work. No matter how many times I have them replaced they continue to blow or not work. Without headlights I cannot drive, without brake lights other drivers cannot see me. This is a HUGE SAFTY ISSUE. I cannot drive my vehicle because lights are malfunctioning.

All 4 of my door lock actuators have failed since, 1 year in to owning the vehicle. There is a safety concern in not being able to get into or out of the vehicle due to the locks failing. As well as, making me a target for theft. Sometimes the locks will lock, other times they will not. I once put my dogs in the car and the locks would not open back up, it was terrifying. The component has not been checked yet, but I see there was a recall but my Vin was not included for some reason. This happens without warning.

Brake lights do not illuminate when parking lights are engaged. We have replaced the socket multiple times. The standard 1157 bulb causes the socket to melt and has deformed the housing for the bulb from extreme heat from the bulb. Replaced the socket 3 times in 3 months this last time it stopped working within 4 days. The obvious safety risk is that cars following the vehicle not being able to determine when the car is braking for a stop at night. The secondary concern is that the lights pose a fire hazard.

While accelerating on the highway, several warning lamps (battery, engine, others that I forget) came on. When I pulled over the hood was smoking, and a fire flared up after I opened the hood. My son and I escaped the car with no injury. Still waiting for report from insurance company.

Vehicle driver and passenger door handles will not open from the outside despite being unlocked. No damage occurred to handles. Handles worked one day and stopped working the next. Huge safety risk, if there is an accident, the driver and passenger are completely inaccessible.

WHILE DRIVING AND USING THE ACCELERATOR , THE RPM WOULD REV UP BUT THE CAR WOULD NOT MOVE. THE CAR WOULD THEN JERK BACK AND FORTH. ONLY ABLE TO GO APPROXIMATELY 10 MILES PER HOUR, BUT THE RPM WOULD GO AS HIGH AS 6K OR 7K RPM. DANGEROUS TO DRIVE. WHEN IDLE, ALSO FELT RPM GO UP AND JERKING MOTION

The contact owns a 2013 Hyundai Sonata. The contact stated that while his daughter was driving 65 MPH, the vehicle stalled. The vehicle failed to restart. The contact arrived at the scene and attempted to jumpstart the vehicle, however, the vehicle failed to start-up. The contact believed that the failure was associated with NHTSA Campaign Number: 17V226000 (Engine and Engine Cooling). The vehicle was towed to a dealer but was not yet diagnosed. The manufacturer was notified of the failure. The failure mileage was 63,547.

The contact owns a 2013 Hyundai Sonata. The contact stated that while exiting a drive-in car wash, the check engine warning light started flashing. The contact immediately observed a knocking noise emanating from the engine compartment. The contact stated that the accelerator pedal was depressed, the vehicle lost motive power, and failed to accelerate as intended. The vehicle was taken to a dealer and oil was added to the engine. The contact was advised to drive the vehicle for 1,000 miles and then return to have the vehicle inspected. The contact returned after driving 1,000 miles and the engine oil level was extremely low. The mechanic diagnosed the vehicle and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 143,000.

The car was running well when suddenly loss power and stall. Have it check with a Scanner it read code P1326 (Knock Sensor) which has been recalled on other Sonatas, and Hyundai Models for the same Problem/Issue. This code (P1326) have Made Hyundai to REPLACE the engine in many cars (Recalls). My year made Hyundai Sonata it was not included on the Recalls. Now, I have a car with Loss Power and Stalls to move with No safety because of the 2013 was not included in the Recalls which has the same Issue as those Recalled.

On 04/19/24 I was driving my car like I normally do. There was no indication of a problem whatsoever. No lights were on, no malfunctioning, no nothing. Suddenly an alarm sounded while I was travelling about 60 mph in normal, dry weather conditions. The digital dashboard said "Hybrid System Warning! Safely Stop and Do Not Drive" and suddenly every single light on the dashboard lit in sync with each other. I pulled my car over on the side of the road and thought maybe I could reboot it. Nothing worked so I had to have the car towed to my house because the service center was closed. I performed research to learn that my car was on the recall list and needed to be serviced. I spoke to the dealership on 04/20/24 and told them it was a recall and needed service. A man asked me to have it towed there on 04/22/24 and that was the last time I have seen my car as of today 05/26/24! I have been calling to very kindly get some kind of status on the repair and when my car will be available for pickup. Every time I call they tell me they will give me my car back "tomorrow," but tomorrow never comes. I have reached out to Hyundai to ask them for reimbursement of my expenses and to be compensated for such an inconvenience and they are telling me they have a limit on reimbursements that only covers a certain amount of the expense I have had to pay for ride sharing. I would like to be compensated for the hardships this has caused me, the pain and suffering, work stoppage, and reduced quality o

The contact owned a 2013 Hyundai Sonata. The contact recevied notifiaciton of NHTSA Campaign Number: 22V312000 (Fuel System, Gasoline). The contact stated that while driving at approximately 20 MPH, the vehicle lost power and would not accelerate as intended. The contact stated that the ESP, Low tire pressure, Check Oil, Check Engine, and other unknown warning lights illuminated. The vehicle was stopped on the side of the road where white smoke and flames emanated from the engine compartment. The fire department extinguished the fire. A police report was not filed. The vehicle was towed lot where it was deemed totaled. The manufacturer was notified of the failure. The failure mileage was 176,966.

For over a year had to replace right brake light 3 times. Got an extended warranty letter, took to dealership they checked and ordered part needed,its on national backorder. Now my left brake light went out. So now I have no taillights,brake lights or turn signals. It is due to wire melting. I have almost been rear-ended numerous times now. No other transportation so I'm in need of this being taken care of asap.

My rear drivers side door will not open. I cannot get my grandson out of his car seat without walking to the passenger side of the car. If there was an accident, first responders would not be able to reach anyone in the backseat behind the driver's seat. This is a common problem with this make/model vehicle. I asked the dealer to try to open it for me, but wouldn't even look at it for without a $185 charge. No one else has inspected the vehicle. There were no warnings, messages, or other symptoms of the problem prior to the failure.