Page 28 of 39 · complaints 1,351–1,400 of 1,917

2013 Hyundai Sonata complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2013 record →

Electrical System
Filed May 28, 201884,000 milesCA

WHILE I WAS DRIVING ON THE FREEWAY GOING 65MPH, THE VEHICLE BEGAN TO MAKE A TICKING SOUND WITH NO WARNING OR INDICATOR LIGHTS BEING ILLUMINATED. THE VEHICLE THEN BEGAN TO LOSE POWER AND WOULD NOT ACCELERATE PAST 2000RPM. I THEN PULLED OFF OF THE FREEWAY AND WENT INTO A PARKING LOT AS SOON AS MY VEHICLE STOPPED ALL OF THE INDICATOR AND WARNING LIGHTS ILLUMINATED AND THE CAR SHUT OFF. WHEN RESTARTING THE CAR THE TICKING IS NOW ALOT WORSE AND THE CAR SHUTS OFF RIGHT AWAY. I THEN HAD THE VEHICLE TOWED TO MY HOUSE AND I AM HAVING IT TOWED TO THE HYUNDAI DEALER FOR INSPECTION.

Exterior Lighting
Filed May 25, 201864,000 milesCA

BOTH OF MY BRAKE LIGHTS BURNED OUT AND MELTED THE PLASTIC HOUSING AND WIRES.

Engine
Filed May 23, 2018100,000 milesIL

TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHILE DRIVING 30 MPH, THE ENGINE STALLED AND ALL THE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.

Engine
Filed May 21, 201871,000 milesNY

TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHILE DRIVING 70 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO TRANSITOWNE HYUNDAI (7420 TRANSIT RD, BUFFALO, NY 14221, (716) 634-3000) WHERE IT WAS DIAGNOSED THAT THE TURBO BOOSTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 71,000.

Exterior Lighting
Filed May 21, 201870,005 milesSC

TAIL AND BRAKE LIGHTS FAILING INTERMITTENTLY. REPLACING BULBS DOES NOT FIX. APPARENT WIRING ISSUE. HAPPENS AS THE VEHICLE IS MOVING.

Unknown or Other
Filed May 19, 201880,000 milesGA

WHILE DRIVING MAKING A TURN, WHEN I GIVE THE GAS THE RPM ACCELERATE BUT THE CAR DOES NOT SPEED UP.

Steering
Filed May 14, 201860,000 milesNJ

THE STEERING COLUMN MAKES A HORRIBLE CLANKING NOISE THAT IS GETTING WORSE. I HAVE SPOKEN TO SEVERAL FRIENDS WHO HAVE THE SAME MAKE AND MODEL AND ARE EXPERIENCING THE SAME ISSUE. I'VE HAD THE CAR FOR 2 YEARS NOW AND IT IS PROGRESSIVELY WORSE.

Exterior Lighting
Filed May 11, 2018100,300 milesMD

THIS IS THE SECOND TIME THE BRAKE LIGHTS STOP WORKING. ON THIS OCCASION I WAS ON MY WAY TO A DOCTOR'S APPOINTMENT ON HIGHWAY 270 COMING FROM HAGERSTOWN MD WHEN MY PASSENGER TOLD ME SOMEONE IS TRYING TO GET MY ATTENTION THE DRIVER TOLD ME MY BRAKE LIGHTS ARE OUT IT WAS AT THAT TIME I REALIZED WHY THE OTHER DRIVERS WAS STOPPING SO CLOSE TO MY CAR. I JUST THOUGHT IT WAS BAD DRIVERS NOT KNOWING THEY COULDN'T TELL I WAS STOPPING. AS SOON AS I COULD I GOT OUT TO CHECK AND NEITHER BRAKE LIGHT WAS WORKING. I CHECK THE BULBS ALTHOUGH I JUST CHANGED THEM ABOUT TWO MONTHS AGO AND THE BULBS WAS FINE. SO I SWITCHED THE LIGHTS FROM AUTO TO WHERE THEY ARE JUST ON AND THE LIGHTS WORK.

Suspension
Filed May 11, 201842,964 milesPA

WHILE PURCHASING NEW TIRES, IT WAS DETERMINED THAT THE LEFT FRONT SPRING ON MY DAUGHTER'S 2013 HYUNDAI SONATA (ONLY 43,000 MILES) WAS BROKEN. DRIVING UNDER THIS CONDITION COULD HAVE CAUSED LOSS OF CONTROL AND A SERIOUS ACCIDENT IF THE SPRING HAD MOVED AND PUNCTURED THE TIRE. MY DAUGHTER SAID SHE OCCASIONALLY WOULD HEAR A RATTLE AT THE FRONT WHEEL-WELL WHILE DRIVING PRIOR TO THE BREAK BEING IDENTIFIED. I DROVE THE CAR AND FOUND THE RATTLING NOISE TO BE CONTINUOUS ON SMALL ROAD DEFECTS/BUMPS ON THE WAY TO THE REPAIR SHOP. SUSPENSION SPRINGS SHOULD NORMALLY LAST THE LIFE OF THE CAR. THE CAR WAS AT THE SHOP FOR FOUR DAYS AWAITING A HYUNDAI DEALER TO GET THE PART BACK IN STOCK, FORCING MY DAUGHTER TO GET A RENTAL CAR. THE REPLACEMENT HYUNDAI PART NUMBER IS 54630 3Q114. A LIMITED RECALL WAS ISSUED SEVERAL YEARS AGO FOR 2011 SONATA'S WITH THE IDENTICAL PROBLEM. A GOOGLE SEARCH SHOWS THAT NUMEROUS OTHER SONATA OWNERS HAVE EXPERIENCED THIS EXACT PROBLEM SINCE THAT RECALL BUT SO FAR IT HAS NOT BEEN EXPANDED. THE PROBLEM IS APPARENTLY MORE PREVALENT IN NORTHERN CLIMATES WHERE SALT IS USED FOR SNOW/ICE REMOVAL CAUSING CORROSION IN THE SPRINGS. HYUNDAI NEEDS TO COME UP WITH A PERMANENT FIX FOR THIS PROBLEM AND ISSUE AN EXPANDED RECALL FOR ALL SONATA'S.

Electronic Stability Control (esc)
Filed May 10, 201830 milesTX

MY BRAKE LIGHTS ALWAYS GOING OUT , NOW WHEN I TURN ON MY HEAD LIGHTS MY CAR STOP

Seat Belts
Filed May 8, 2018FL

TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 18V137000 (SEAT BELTS, AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PERFORM THE RECALL REPAIR. THE DEALER (DELRAY HYUNDAI, 541 NE 6TH AVENUE, DELRAY BEACH, FLORIDA 33483) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Air Bags2 injured
Filed Apr 30, 201821,400 milesPR

THE CAR CONFRONTS PROBLEMS WITH THE AIR BARGS SYSTEM. THIS HAPPENED TO US IN THE AFTERNOON AFTER A CHANGE OF LIGHT THE CAR WAS RUNNING AT 8 TO 10 MPH AND SUDDENLY WITHOUT ANY WARNING THE CAR EXPLODED THE FRONT AIR BAGS AND BOTH OF THE DRIVER AND PASSENGER DOORS.

Electrical System
Filed Apr 29, 201837,910 milesNV

CAR TRUNK POPS OPEN WHEN CAR IS OFF. CAR CONSTANTLY LOCKS WHEN OFF AMD WHEN ON. SONETIMES TAKES 5 MINUTES TO GET IT YO UNLOCK SO I CAN GET OUT. SOME TIMES THE DOOR STARTS TO UNLOCK AND THEN DOESN'T FULLY .LIGHTS INSIDE ON CEILING WON'T GO OFF UNTIL CAR IS RESTARTED AND THE OFF SIDE IS CLICKED. RADIO GOES ON AND OFF. CAR BEEPS SOMETIMES FOR NO REASON WHEN ITS ON AND WHEN ITS OFF AND SOME DAYS WON'T STOP FOR A FEW MINUTES . NOT LIKE ALARM BEEPING. JUST RANDOM BEEPS . ITS BEEN HAPPENING SINCE I GOT THE CAR BUT WASN'T TOKD IF THERE WAS ANY ISSUE BEFORE I BOUGHT IT USED.

Unknown or Other
Filed Apr 28, 2018138,528 milesCA

I WAS DRIVING HOME 2 DAYS AGO ON FREEWAY AND FEELING LOSE GAS POWER; AT THAT TIME, I KNEW THAT ENGINE GOT PROBLEM AND I PULLED IT OVER TO SHOULDER AND ALL DASHBOARD LIGHTS SUDDENLY CAME UP (ATTACHMENT), THEN MY CAR WAS STALL AND CANNOT START UP. I THOUGHT IT WAS RUN OUT OF ENGINE OIL BUT NOT, JUST CHANGED OIL LAST 2 WEEKS! AFTER THE PROBLEM HAPPENED, ALL ELECTRICAL DEVICES INSIDE MY CAR AUTOMATICALLY RESET TO DEFAULT (WHY ????). NOW I DON'T WANT TO PAY FOR A NEW ENGINE, I WANT HYUNDAI PAY FOR IT!

Vehicle Speed Control
Filed Apr 28, 201891,868 milesFL

RECENTLY, CLICKING SOUND WHENEVER TURNING STEERING WHEEL. PROBLEM HAS BEEN REPORTED BY MANY OTHER OWNERS, AND HYUNDAI HAS EXTENDED WARRANTY FOR THIS FIX, FOR CARS UNDER 100K MILES OR 10YRS. MY CAR ONLY HAS 91876 MILES AND IS A 2013 (5YRS OLD). OILD CHANGE DUE AT 94874. HAVE NOT BEEN DRIVING CAR SINCE THEN. TAKING IT TO HYUNDAI SERVICE.

Steering
Filed Apr 28, 2018130,000 milesAZ

MY HYUNDAI SONATA 2013 STEERING COLUMN MAKES A CLUNK AND KNOCKING SOUND WHEN TURNING THE STEERING WHEEL. AND RECENTLY IT IS GETTING WORSE ESPECIALLY WHEN GOING OVER BUMPS AND RAISES A CAUSE OF AWARENESS AS IT IS A MANUFACTURING DEFECT. I TOOK IT TO THE DEALERSHIP, WITH AN INSPECTION AND WAS TOLD STEERING COUPLER NEEDS REPLACEMENT. AT AT 130, 000 MILES I AM OUT OF WARRANTY.

Fuel/Propulsion System
Filed Apr 25, 201895,000 milesTX

WHILE DRIVING ON THE SINGLE LANE TOLL LANE OF MOPAC EXPRESSWAY IN AUSTIN TEXAS DURING RUSH HOUR I RAN OUT OF FUEL EVEN THOUGH THE FUEL INDICATOR SHOWED APPROXIMATELY 1/4 TANK OF GAS. I CALLED 911. THE FIREMEN CAN VOUCH FOR THE FUEL GAUGE READING. I WAS LUCKY THAT NO ONE WAS HURT FROM THE INCIDENT. I CONTACTED HYUNDAI AND WAS TOLD THERE WAS NO RECALL ON THE FUEL LEVEL SENDING UNIT. I BELIEVE THIS IS A SERIOUS PUBLIC SAFETY ISSUE.

Steering
Filed Apr 23, 201870,000 milesPA

TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHILE TURNING THE STEERING WHEEL IN EITHER DIRECTION, A CLICKING NOISE WAS PRESENT AND THE STEERING WHEEL MOVED OUT OF POSITION. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE LOCAL DEALER (HYUNDAI OF PHILADELPHIA IN PHILADELPHIA, PA) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000. THE VIN WAS NOT AVAILABLE.

Vehicle Speed Control
Filed Apr 20, 201850,000 milesOH

AS I AM DRIVING MY CAR TENDS TO SWITCH TO MANUAL DRIVE FROM AUTOMATIC ON ITS OWN. THE FIRST TIME I WAS TURNING INTO A DRIVEWAY AND IT SWITCHED TO 2 ON MY DASH. A FEW OTHER TIMES I WAS DRIVING ON A HIGHWAY AND REGULAR RAOD WAY WHEN IT SWITCHED TO MANUAL AND POPPED INTO 3 AND 4.

Engine
Filed Apr 18, 201869,500 milesCA

UPON DRIVING ON THE FWY, MY VEHICLE SUDDENLY LOST POWER AS I WAS TRAVELING. ALTHOUGH AT THAT POINT NO WARNING LAMPS HAD COME ON THE DASH. I PUT ON HAZARD LIGHTS TO GET THE ATTENTION OF OTHER DRIVERS, BUT IT SEEMED AS THOUGH THEY DIDN'T SEE THEM. AS I STARTED TO GET OUT OF THE FAST LANE INTO THE RIGHT LANES, THE VEHICLE WAS JUST COASTING, THANKFULLY I WAS NEAR AN EXIT, SO I COASTED OFF THE FWY, AT THIS POINT THE CAR WAS GOING UPHILL OFF THE EXIT AND ALL THE WARNING LIGHTS APPEARED AT THAT POINT AND THE VEHICLE JUST STOPPED ON THE EXIT OF THE FWY. I CONTACTED AAA BECAUSE MY CAR WAS IN A VERY DANGEROUS, EXIT STRANDED AND I COULDN'T GET OUT MY VEHICLE. ONCE AAA TECH ARRIVED, HE LIFTED MY VEHICLE TO TOW IT AND HE SAID TO ME THERE'S OIL POURING OUT OF YOUR VEHICLE, THAT'S REAL BAD. HE SUGGESTED I GO TO A NEARBY SHOP HE KNEW OF AND THE OWNER HAD ME WATCH HIM AS HE LOOKED AT MY CAR. HE THOUGHT PERHAPS THE OIL PAN WASN'T SECURED. BUT, ONCE HE LIFTED UP THE CAR AND THE REST OF THE OIL WAS RUNNING OUT, HE SAW PIECES OF METAL IN THE OIL, HE SAID "THAT'S PARTS OF YOUR ENGINE, RIGHT THERE, YOUR ENGINE IS GONE. I SAID WHAT IS THAT, HE SAID , UNFORTUNATELY YOU HAD ENGINE FAILURE!

Fuel/Propulsion System
Filed Apr 12, 2018100,000 milesMA

I HAVE TAKEN MY CAR IN TO THE HYUNDAI DEALER THREE TIMES FOR SERVICE TO AND THEY HAVE BEEN UNABLE TO RECREATE THE PROBLEM OR DIAGNOSE THE PROBLEM VIA A CODE. I HAD THE TRANSMISSION FLUID REPLACED THINKING THAT MIGHT ORIGINALLY BE THE PROBLEM. THE CAR HESITATES IN LOWER GEARS WHEN IT IS IN EV MODE AND WILL REV AT HIGHER RPM BEFORE SLAMMING INTO GEAR WHEN IT GOES INTO GAS ENGINE MODE. WHEN COMING OFF THE HIGHWAY AND DECELERATING IT WILL SLAM HARD INTO GEAR AS THE CAR BRAKES AND GOES INTO EV MODE. IT IS NOT CONSISTENT AND EVERY TIME THE CAR IS BROUGHT INTO THE DEALER THEY CLAIM THERE IS NOTHING WORN WITH THE CAR AND THEY CANNOT DUPLICATE THE ISSUE. WHEN PULLING OUT FROM A STOP SIGN IN EV MODE THERE IS ABSOLUTELY NO POWER SOME TIMES AND ALL OF SUDDEN THE GAS ENGINE WILL KICK IN AND ACCELERATE. I HAVE HAD OTHER ISSUES WITH THE HYBRID BATTERY JUST SHUTTING DOWN ON THE HIGHWAY SO IT CONCERNS ME THAT THERE IS MORE OF AN ISSUE THAT NEEDS TO BE ADDRESSED.

Electrical System
Filed Apr 9, 201891,000 milesNY

BOTH TAILLIGHTS FAILED. THE BRAKE LIGHT BULBS MELTED AND FUSED THE BULB TO THE SOCKET HOUSING FOR BOTH TAILIGHTS. THE OTHER BULBS ALSO SHOW SIGNS OF EXTREME HEAT DAMAGE AS THE LIGHT BULBS ARE BURNED BLACK AND THE PLASTIC NEAR THE LIGHT BULB IS ALL BLACK. I WAS INFORMED MY TAILLIGHTS WERE OUT WHILE DRIVING AT NIGHT.

Unknown or Other
Filed Apr 5, 201842,200 milesAL

I WAS DRIVING APPROXIMATELY 45 MPH ON A CITY STREET IN A CONSISTENT FORWARD MOTION WHEN SUDDENLY THE PANORAMIC SUNROOF OVER THE FRONT DRIVERS AREA EXPLODED UPWARDS. I WILL MENTION, THAT I WAS NOT BEHIND OR BESIDE ANOTHER VEHICLE NOR WAS I TRAVELING UNDERNEATH ANYTHING.

Seat Belts
Filed Apr 3, 2018107,120 milesCA

THE REAR SEAT MIDDLE SEATBELT DOES NOT LOCK. IT SLIPS IN AND OUT, THEREFORE ELIMINATING THE POSSIBILITY OF A SAFETY RESTRAINT FOR THE MIDDLE REAR PASSENGER. THIS OCCURED WHEN SITTING STILL, AND ATTEMPTING TO SECURE A CHILD INTO THE SEAT.

Vehicle Speed Control
Filed Mar 31, 201817,000 milesNE

MY 2013 HYUNDAI SONATA HAS A SPEEDOMETER THAT READS TOO FAST. I HAVE TESTED MY SPEED VIA GPS AND THE SPEEDOMETER ALWAYS READS 4.5% HIGHER THAN THE SPEED I'M DRIVING.

Steering
Filed Mar 26, 201843,000 milesFL

THE STEERING COLUMN SHOULD BE DEFECTIVE, THE WHEEL HAS A GAP WHEN YOU ARE DRIVING AND SOUND LIKE METAL VS METAL, THE SAME SENSATION WHEN YOU GET A BUMP, SOMETHING IN THE STEERING COLUMN DOWN THERE LOOKS LIKE UNATTACHED AND SOUNDS METAL VS METAL

Fuel/Propulsion System
Filed Mar 26, 201869,000 milesTN

I WAS DRIVING ON A CITY STREET AND ALL OF A SUDDEN WITH NO PRIOR WARNING AT ALL, SEVERAL LIGHTS POPPED UP ON MY DASH ALERTING ME OF AN ISSUE AND MY CAR JUST SHUT COMPLETELY DOWN. I IMMEDIATELY PULLED OVER CONCERNED IT MAY BE DUE TO THE ENGINE RECALL. I HAD NO ISSUES WITH THE CAR AND NEVER HAD ANY INDICATOR LIGHTS ON THE DASH LIGHT UP AT ALL EVER. IT TURNED OUT MY FUEL IN TANK PUMP NEEDED TO BE REPLACED. I AM STILL SHOCKED THAT THIS HAPPENED WITH A 2013 MODEL CAR. I AM VERY CURIOUS IF THERE ARE A LOT OF OTHER PEOPLE WHO HAVE HAD THIS SAME ISSUE. I HAD A TOYOTA CAMRY 2002 FOR MANY YEARS AND OTHER OLDER MODEL CARS AND NEVER HAD TO REPLACE A FUEL IN TANK PUMP. I WAS QUOTED $750+ TO REPLACE THE FUEL PUMP. BUT THIS COULD'VE HAVE BEEN A VERY DANGEROUS SITUATION FOR MYSELF AND OTHERS, IF I HAD TRAFFIC BEHIND ME AND IN FRONT OF ME. SOMEONE WOULD HAVE EASILY HIT ME NOT BEING ABLE TO HAVE ENOUGH WARNING TO STOP.

Visibility/WiperFire
Filed Mar 26, 201880,000 milesMD

TL* THE CONTACT'S HUSBAND OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE HER GRAND DAUGHTER WAS DRIVING, THE REAR PASSENGER SIDE BRAKE LIGHT FAILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE REAR PASSENGER SIDE BRAKE LIGHT TAIL ASSEMBLY NEEDED TO BE REPLACED. THE REAR PASSENGER SIDE BULB WAS REPLACED HOWEVER, THE FAILURE RECURRED. THE CONTACT THEN STATED THAT THE VEHICLE WAS THEN TAKEN TO ANOTHER INDEPENDENT MECHANIC WHERE THE MECHANIC STATED THAT THE TAIL ASSEMBLY SOCKET WAS MELTING AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS THEN TAKEN TO OURISMAN HYUNDAI ((301) 725-4400 LOCATED ON 3516 FORT MEADE RD, LAUREL, MD 20724) WHERE IT WAS CONFIRMED THAT NO RECALLS WERE ASSOCIATED AND THERE WOULD BE A CHARGE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT THEN STATED THAT WHILE DRIVING BOTH DRIVER'S AND PASSENGER SIDE HEADLIGHTS FAILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED FOR THE MOST RECENT FAILURE. THE MANUFACTURE WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

Exterior Lighting › Tail LightsFire
Filed Mar 23, 201871,000 milesTX

TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHILE DRIVING IN A PARKING GARAGE, THE CONTACT WAS INFORMED THAT THE REAR TAIL LIGHTS WERE INOPERABLE. THE VEHICLE WAS TAKEN TO FREEMAN HYUNDAI (1800 AIRPORT FWY, IRVING, TX 75062, (972) 438-4801) WHERE IT WAS DIAGNOSED THAT THE PASSENGER SIDE REAR TAIL LIGHT HOUSING FAILED BECAUSE PART OF THE ASSEMBLY MELTED. THE VEHICLE WAS REPAIRED. THE CONTACT STATED THAT THE REAR DRIVER'S SIDE TAIL LIGHT ASSEMBLY EXPERIENCED A SIMILAR FAILURE. THE VEHICLE WAS NOT REPAIRED AGAIN. THE MANUFACTURER WAS NOTIFIED AND PROVIDED CASE NUMBER: 1109821. THE APPROXIMATE FAILURE MILEAGE WAS 71,000.

Electronic Stability Control (esc)
Filed Mar 22, 2018MS

NOTHING HAS HAPPENED SO FAR BUT IT HAS A REALLY BAD STEERING PROBLEMS. IT SEEMS SO SENSITIVE BUT I READ ON EDMUNDS THAT A LOT OF PEOPLE ARE HAVE SIMILAR PROBLEMS WITH THIS YEAR MAKE MODEL AND YEAR ALSO. IT GOES TO THE RIGHT AND LEFT A LOT AND WON'T STAY STRAIGHT. THAT IS UNSAFE. PLEASE HAVE HYUNDAI LOOK INTO THIS.

Steering
Filed Mar 21, 2018126,000 milesCA

KNOCKING IN STEERING COLUMN, ESPECIALLY WHEN GOING OVER BUMPS. TOOK TO DEALERSHIP, WITH ONLY EXTERNAL INSPECTION WAS TOLD STEERING COUPLER NEEDS REPLACEMENT. AT AT 120, 000 MILES OUT OF WARRANTY.

Air BagsCrash
Filed Mar 17, 201850,000 milesMN

TRAVELING ON HIGHWAY 65MPH REAR ENDED 2 CARS AT A GLANCING ANGLE WHILE ATTEMPTING TO AVOID THE CRASH. DRIVER SIDE FRONT FENDER, BUMPER ETC DAMAGED. AIR BAG DID NOT DEPLOY. THERE IS A SENSOR EXACTLY IN THE SPOT OF IMPACT. I STILL HAVE THAT SENSOR IF ANY TESTING EXISTS FOR FAULTY UNIT.

Steering
Filed Mar 14, 201851,000 milesCA

STEERING CLUNK WHEN STOPPED TESTING SIDE TO SIDE MOVEMENT. LOUD, IN CAB. POSSIBLE STEERING COUPLER FAILURE. UNKNOWN WITHOUT DISASSEMBLY. POTENTIAL FOR STEERING FAILURE, CAUSING ACCIDENT. MAY BE CAUSE FOR OFF TRACK STEERING ISSUE WHILE TRAVELING ON THE HIGHWAY. A PREVIOUS COMPLAINT WAS MADE TO LOCAL DEALERSHIP THAT THE VEHICLE DOES NOT HOLD COURSE (STEERING LINE), FORCING CONSTANT CORRECTIONS WITH STEERING WHEEL TO DRIVE STRAIGHT (OR IN DESIRED DIRECTION OF TRAVEL). GIVES A FEELING THAT TIRES ARE "TRACKING IN A GROOVED HIGHWAY" WHEN YOU ARE ON A SMOOTH ROADWAY AT HIGHWAY SPEEDS 65MPH.

Electrical System
Filed Mar 13, 2018156,000 milesAR

TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 65 MPH, THE CONTACT DEPRESSED THE ACCELERATOR PEDAL AND THE VEHICLE SUDDENLY LOST ALL POWER. THERE WERE NO WARNING INDICATORS ILLUMINATED BEFORE OR AFTER THE FAILURE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. SMART HYUNDAI (1 SMART DR, WHITE HALL, AR) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 156,000.

Unknown or Other
Filed Mar 12, 201871,872 milesFL

TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED THAT THE VEHICLE STARTED TO VIBRATE WHILE DRIVING AFTER BEING REPAIRED PER NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS REMEDIED AT RICK CASE HYUNDAI (441 W SUNRISE BLVD, PLANTATION, FL 33311) BY REPLACING THE ENGINE. THE VEHICLE WAS THEN TAKEN TO ANOTHER DEALER (COCONUT CREEK HYUNDAI, 4960 SR 7, COCONUT CREEK, FL 33073) BECAUSE ENGINE OIL WAS FOUND IN THE COOLANT SYSTEM. THE VEHICLE WAS NOT REPAIRED AT THE SECOND DEALER. THE MANUFACTURER WAS NOTIFIED AND OPENED CASE NUMBER: 11033831. THE FAILURE MILEAGE WAS 71,872.

Visibility/Wiper
Filed Mar 10, 201881,000 milesIL

ON 2/19/2018 WHILE DRIVING ON THE HIGHWAY MY SUNROOF SPONTANEOUSLY EXPLODED. THERE WERE NO PRIOR INDICATIONS OF PROBLEMS AND NO WARNING. IT WAS NOT BELOW FREEZING, IT WAS RAINING(I WASN'T USING IT), AND THERE WAS NO FALLING DEBRIS OF ANY KIND. IT SOUNDED LIKE A GUNSHOT WENT OFF BY MY FACE. HAD THIS HAPPENED TO AN INEXPERIENCED OR INSECURE DRIVER IT COULD NOT ONLY CAUSE A HIGHWAY COLLISION BUT FATALITIES. I BELIEVE THERE IS SOMETHING WRONG WITH THE STRUCTURAL INTEGRITY OR POSSIBLY THE CHEMICAL MAKEUP OF THE GLASS USED WHICH MAKES IT SUSCEPTIBLE SOMEHOW(THE ENTIRE SUNROOF WAS GONE, 90%+) HOWEVER THE CAUSE IS UNKNOWN AT THIS TIME. I PULLED OVER IMMEDIATELY TO THINK AND MAKE SURE I WAS UNHARMED, THEN CALLED MY HYUNDAI DEALERSHIP AND DROVE STRAIGHT THERE. THE DEALERSHIP PUT IN A REPAIR ORDER WHICH AT FIRST WAS DENIED BY HYUNDAI. I CALLED HYUNDAI CUSTOMER SERVICE DEPARTMENT AND STARTED A CASE. WITHIN A FEW DAYS HYUNDAI APPROVED THE SECOND ATTEMPT AND REPAIRED THE VEHICLE AT NO COST TO ME. HOWEVER IF THIS HAPPENED ONCE I BELIEVE THIS COULD HAPPEN AGAIN AND I WOULD LIKE A RECALL ISSUED OR AT THE VERY LEAST INVESTIGATED. THIS IS A PUBLIC SAFETY ISSUE.

Air BagsCrash2 injured
Filed Mar 7, 2018FL

TL* THE CONTACT'S DAUGHTER OWNED A 2013 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 5 MPH, ANOTHER VEHICLE CRASHED INTO THE FRONT DRIVER'S SIDE DOOR OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT'S DAUGHTER AND THE FRONT PASSENGER SUSTAINED INJURIES TO THE NECK AND BACK THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE CONTACT STATED THAT THE VEHICLE WAS TOWED TO AN UNKNOWN DESTINATION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE AND VIN WERE UNAVAILABLE.

Engine and Engine Cooling › Cooling System
Filed Mar 7, 2018FL

2013 HYUNDAI SONATA. CONSUMER WRITES IN REGARDS TO ENGINE OIL COOLER. *LD THE CONSUMER STATED THERE WERE METAL SHAVING FOUND IN THE SUM PAN AND OIL COOLANT MIXING IN THE RADIATOR. ON A SEPERATE OCCASION ENGINE OIL WAS FOUND IN THE COOLANT SYSTEM. ANOTHER, OCCASION OIL WAS AGAIN ENTERING THE COOLANT SYSTEM AND THE VEHICLE WOULD LOSE POWER. THE RADIATOR WAS CRACKED. THE VEHICLE WAS REPAIRED, BUT STILL EXPERIENCED FAILURES. *JS

Engine
Filed Mar 5, 2018KY

IT WENT TO KNOCKING AND DIED THE GARAGE SAID ENGINE BEARINGS WORE OUT AND IT'S UNDER RECALL

Engine
Filed Mar 1, 201865,000 milesMD

ENGINE SEIZED WITHOUT ANY INDICATORS WHILE DRIVING.

Visibility/Wiper
Filed Mar 1, 201867,672 milesFL

TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHEN THE CONTACT ATTEMPTED TO USE THE KEY FOB, IT FAILED TO OPEN ANY OF THE DOORS ON THE VEHICLE. ALSO, THE VEHICLE FAILED TO START. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE STARTER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 67,672.

Engine
Filed Feb 27, 2018VA

2013 HYUNDAI SONATA. CONSUMER WRITES IN REGARDS TO METAL CONTAMINATION WHICH MAY RESULT IN BEARING AND ENGINE FAILURE. *LD THE CONSUMER STATED THE 20,000 MILE WARRANTY EXTENSION WAS UNSATISFACTORY GIVEN THE MAGNITUDE OF THE MANUFACTURING ISSUE AND THE POTENTIAL CONSEQUENCES. *JS

Steering
Filed Feb 26, 201870,000 milesTN

THIS HAS BEEN AN ISSUE FROM DAY ONE SINCE I PURCHASED THE CAR USED IN JANUARY 2018. FIRST DRIVE TO WORK. THE PROBLEM IS THAT THE STEERING STICKS AT HIGHWAY SPEEDS 50-75 MPH. AS ONE DRIVES DOWN THE ROAD, YOU ARE ALWAYS MAKING LITTLE ADJUSTMENTS TO KEEP THE CAR GOING STRAIGHT OR WHILE IN A LONG SWEEPING BEND OR TURN. MY CAR WILL CATCH OR STICK IN THE STRAIGHT UP STEERING POSITION OR WHEN MAKING LONG SWEEPING TURNS. INSTEAD OF THE STEERING WHEEL MOVING SMOOTHLY WHILE MAKE THESE ADJUSTMENTS, THE STEERING WILL STICK AND CAUSE YOU TO OVER STEER. MAKES YOU HAVE TO USE FORCE TO GET THE WHEEL TO MOVE OUT OF ITS STUCK POSITION. IT TENDS TO WEAR YOU OUT BECAUSE YOU'RE CONSTANTLY FIGHTING WITH THE STEERING. I DEAL WITH THIS DAILY AS MY COMMUTE IS 90 MILES A DAY TO WORK ON THE HIGHWAY. I HAVE READ NUMEROUS COMPLAINTS ON OTHER SITES AS WELL. I HAVE TAKEN IT TO THE DEALER, AND THEY HAVE ADJUSTED THE STEERING MODE. THE CAR WORKS FINE AT CITY SPEEDS(0-50MPH) BUT TENDS TO REALLY STIFFIN AND GETS "STICKY" AT HIGHWAY SPEEDS. I FEEL THIS IS REALLY GOING TO CAUSE ACCIDENTS. BEING THE CAR JERKS TO THE SIDE WHEN ADJUSTING. THIS REALLY NEEDS TO BE ADDRESSED, AS IT IS A SAFETY CONCERN FOR MYSELF AND OTHERS.

Exterior Lighting
Filed Feb 22, 2018VA

I HAD BOTH BRAKE LIGHTS REPLACE ON 2/19/2018 ON 2/22/2018 THE RIGHT BRAKE LIGHT IS OUT AGAIN. I WAS IN A PARKING LOT GOING ABOUT 15 MILES PER HOUR, AND THE PERSON BEHIND ME TOLD MY RIGHT BRAKE LIGHT WAS OUT. I CONFIRMED IT MYSELF WHEN I GOT HOME.

Engine
Filed Feb 16, 2018113,000 milesTX

TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 75 MPH, THE VEHICLE STALLED AND LOST ALL POWER. ALL THE WARNING INDICATORS ILLUMINATED. THE VEHICLE WILL BE TOWED TO THE WEISNER HYUNDAI DEALER AT 1645 INTERSTATE 45 N #400 IN CONROE, TX AND DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 113,000. THE VIN WAS NOT PROVIDED.

Unknown or Other
Filed Feb 11, 2018139,000 milesMD

MY 2013 HYUNDAI SONATA HAS BEEN AT THE DEALERSHIP SINCE JULY 22, 2017. THE PROBLEM CAN BE BEST DESCRIBED AS MY CAR REACTING AS IF I WAS FLOORING THE GAS PEDAL WHEN I WAS ONLY DRIVING ABOUT 30 MPH. THE CAR WOULD REV BETWEEN 3- 4 RPM WHILE ACCELERATING SLIGHTLY AT SLOWER SPEEDS. THE DEALERSHIP IMMEDIATELY DIAGNOSED IT AS A TRANSMISSION ISSUE. AT THE TIME I HAD JUST UNDER 139,000 MILES ON THE CAR. SEVEN MONTHS LATER, I STILL HAVE NOT RECEIVED ANY OF THE DOCUMENTATION ON WHAT HAS BEEN ATTEMPTED ON MY VEHICLE BUT I'VE BEEN TOLD THE FOLLOWING HAS OCCURRED TO NO AVAIL: 'TWO REMANUFACTURED TRANSMISSIONS HAVE BEEN INSTALLED 'THE ELECTRONIC CONTROL UNIT (ECU) RESET AND REPROGRAMMED MANUALLY 'A NEW ECU WAS INSTALLED DUE TO THE ORIGINAL ECU BEING A CALIFORNIA STATE COMPLIANT COMPUTER NOT MATCHING THE 48 STATE PARTS OF THE REST OF MY VEHICLE. 'SEVERAL MAPPING SENSORS HAVE BEEN REPLACED 'UNSPECIFIED BRACKETS 'SEVERAL DIFFERENT MECHANICS AT THE DEALERSHIP HAVE LOOKED AT THE CAR 'HYUNDAI MOTOR CORP HAS ALSO FLOWN AN ENGINEER OUT TO LOOK AT THE VEHICLE IT HAS BECOME CLEAR TO ME AFTER PURCHASING A NEW 2013 HYUNDAI SONATA AND FOLLOWING THE VEHICLE MAINTENANCE SCHEDULE THAT HYUNDAI IS NOT CAPABLE OF DIAGNOSING OR FIXING THE PROBLEM. HYUNDAI'S INABILITY TO DIAGNOSE THIS ISSUE HAS CONFIRMED MY SUSPICION THAT THIS IS A MANUFACTURER'S DEFECT THAT NEEDS TO BE INVESTIGATED.

Electrical System
Filed Feb 5, 2018106,335 milesMS

WHILE PULLING INTO A BUSY INTERSECTION MY CAR DECIDED TO DIVE OUT. THE WARNING SIGN 'HYBRID SYSTEM WARNING /PULL OVER SAFELY AND STOP DRIVING' 'CHECK POWER CHARGING' CAME ON AND MY CAR CAME TO A HALT. I WAS PRESSING THE GAS BUT COULDN'T ACCELERATE ONLY CRUISE OVER TO A PARKING LOT. THAT IS EXTREMELY DANGEROUS HAD I BEEN ON THE INTERSTATE AND COULD HAVE CAUSED A TERRIBLE ACCIDENT FOR A CAR TO ALL OF A SUDDEN SLOW DOWN AND STOP. ALL FLUIDS ARE FULL AND WE CAN'T DETERNINE THE SOURCE OF THIS

Service Brakes
Filed Feb 2, 201867,000 milesLA

BRAKE LIGHTS WILL NOT TURN OFF STOP BRAKE LIGHT SWITCH MALFUNCTIONS

Vehicle Speed Control
Filed Jan 19, 201833,400 milesFL

WHEN THE CRUISE CONTROL IS ON THE SET AND CANCEL BUTTONS ON THE STEERING WHEEL DON'T WORK MORE THAN HALF THE TIME, THIS IS A DANGEROUS ISSUE SO THERE NEEDS TO BE A RECALL TSB FOR THIS AS A QUICK GOOGLE SEARCH SHOWED THIS IS A WIDESPREAD ISSUE ON THE HYUNDAI SONATA

Air BagsCrash
Filed Jan 19, 201885,000 milesNV

WHILE DRIVING I PERFORMED A QUICK SERVE TO AVOID AN ACCIDENT WHEN THE DRIVER SIDE CURTAIN AIRBAG DEPLOYED RESULTING IN HITTING THE MEDIAN. THE CAR WAS TOWED DUE TO INOPPERABLE SEATBELT AND AIRBAGS OBSTRUCTING VIEW. THERE IS ALREADY A RECALL OUT FOR THIS ISSUE WITH MODEL AND YEAR, BUT IT SHOWS THAT MY CAR IS NOT UNDER THE RANGE OF VEHICLES COVERED.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2013 Hyundai Sonata → · Every Sonata year → · How the figures are calculated →