2013 Hyundai Sonata complaints

I unlocked my trunk with no issues now it won’t close, so I’m unable to drive because of the trunk being open and not closing

The contact owns a 2013 Hyundai Sonata. The contact received notification of NHTSA Campaign Number: 22V312000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that while starting the vehicle, a fuel odor was detected along with black smoke coming from the exhaust pipe. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 191,000. Parts distribution disconnect.

Driving at freeway speed and car shutdown. Multiple warning lights and warning alert continuously chiming just like connecting rod bearing Recall campaign 953 states. Car went into Limp Mode. I called and had a tow truck take the car to Hyundai service center. Service center contacted Hyundai and was instructed to borescope engine, take pictures, etc and send data to Hyundai. Took one week to hear back that Hyundai concluded it supposedly isn’t rod bearing failure even though the car is doing everything Campaign 953 says it would if rod bearing failure is the issue. I asked the service center if my vehicle had campaign 953 knock sensor software installed and they told me no because it didn’t affect the hybrid models, which is not true as the recall states Hyundai Sonata hybrids from 2011-2013. I believe my vehicle has been damaged by the issues prompting Hyundai to issue the recalls and do not want to pay for my vehicle. They did not get an independent center to make a determination. Of course they aren’t going to claim it as their fault if they are the only ones who get to check it. I believe Hyundai knows these vehicles pose a risk to owners lives and choose money over our lives. If you look up the other engine issues on this site you will see that the VINs are very similar and likely very close in manufacturing protocols, hence so many having these life-threatening issues. I asked the service center how much it would cost for an engine and they told me that since Hyundai h

We were notified that due to a recall Hyundai has they have increased the original engine warranty from the standard 100,000 mile to a 150,000 miles then we were later notified they had increased it to an unlimited mile engine warranty for the original owner. I ask because the engine in my wife's car started "knocking" while we were on the freeway in Medford, Oregon forcing us to stop, we had it towed to the Hyundai dealership in Medford on June 1st . We have made MANY calls and gone by to try and find out the status on our car and have not been told what the problem is, matter of fact we have not received a call back on any of our calls to the dealer. I filed a complaint with Hyundai USA. They talked to me, got the facts and advised they would call me in "3 days". They also missed the return call to us. I responded to Hyundai USA again yesterday and they just called me, when I asked what the status of my car was the person advised me the dealer was going to contact me (this will be the 5th time but it hasn't happened yet) they are waiting for a specialist to come out and identify/evaluate the problem and its cause. I told them "no one" has contacted me with any information on my car since June 1st. The factory warranty is 100,000 on the engine (per the recall extended to lifetime), my car has 87,000 miles on it. The cause should have little to nothing to do with it getting repaired. Its been serviced by Hyundai dealers since we purchased it. The day the engine began knocking

While traveling on interstate, while untouched and with shade closed, sunroof made a loud explosion noise and shattered. The temperature yesterday was in the 80s in south Mississippi. This is a safety hazard as it is optional to drive with the sunroof shade open or closed. It just so happened that I had the shade closed during my drive yesterday. Should I have had my shade opened, there would have been shattered glass flying throughout the vehicle while the car was moving at 70+ mph. I also have a car seat in the rear which I am grateful no glass got into. There were no warning signs that this was going to happen, there were no flying objects. The traffic was actually very light with the nearest car being +200 feet away. I contacted Hyundai and my insurance regarding the incident. The insurance USAA offered repairs through a 3rd party with $500 comprehensive deductible. Hyundai inspected, confirmed incident occurred due to heat, and referred to glass shop with no repair solutions due to car being out of warranty. No rental or loaner car offered from either company. Another safety hazard here as it has rained nearly every day this summer, and the car is now at risk for being accessed by wanderers. Technician at Hyundai dealership did offer to cover sunroof with tape which I accepted. Incident occurred on 8.5.2022 at approximately 9:45 am in Gulfport, MS

The contact owned a 2013 Hyundai Sonata. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power with several unknown warning lights illuminated. The contact noticed there was smoke coming from underneath the hood. Upon inspection, there were flames coming from the engine compartment. The fire department was able to extinguish the fire. A fire department report was filed. The vehicle was towed to a tow yard; however, the vehicle was not yet deemed totaled by the insurance company. The manufacturer was made aware of the failure. The failure mileage was approximately 175,000.

The contact owns a 2013 Hyundai Sonata. The contact stated that while his wife was driving 65 MPH, an unknown warning light illuminated. The driver pulled over and the engine seized. The vehicle was towed to the dealer and the mechanic stated that there was no oil in the engine. The vehicle was not repaired. The manufacturer was not contacted. The approximate failure mileage was 108,000. The VIN was not available.

What component or system failed or malfunctioned, and is it available for inspection upon request? AIRBAG CLOCK SPRING How was your safety or the safety of others put at risk? AIRBAG SYSTEM IS NOT FUNCTIONING WHILE IF AIRBAG CLOCK SPRING IS DEFECTIVE Has the problem been reproduced or confirmed by a dealer or independent service center? THE PROBLEM HAS BEEN IDENTIFIED BY HYUNDAI WITHIN OTHER SONATA MODELS BUT NOT MY SONATA Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? THE VEHICLE HAS BEEN INSPECTED BY AN INDEPENDENT MECHANIC Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? THE AIRBAG LIGHT IS ON WHICH DISABLES THE ENTIRE FUNCTION OF THE AIRBAG SYSTEM

My 2013 Hyundai Sonata Gt was a part of the Class action lawsuit in which the engine was replace. Within a year, I've had the vehicle checked and serviced at two different auto repairs shops for an extremely rough ride, loud rumbling-thumping and also a squeaking noise. The vehicle still drifts after having two separate wheel alignments. The steering wheel rattles and shakes with the slightest bump in the road. It feels like the underneath is falling apart and I'm going to lose control of the vehicle. With the sounds it makes and how it drives, it feels like I'm now driving a military tank instead of a car. I've spent over $2,000 for replacement-repairs of the: Tie Rods, U-Joints, Bushing, Brakes, two alignments and four new tires. I called the Ofallon IL Hyundai dealer who said there were no recalls or warranty left on these parts. After not getting any assistance from Auffenberg Hyundai, I researched online and found hundreds of complaints involving the suspension, Steering coupler, defective coil springs puncturing tires and causing motor vehicle accidents and serious injury. There were no warning messages prior to any of these symptoms. I feel that these mentioned parts contribute to maintaining control of the vehicle. I'm sure this could lead to a serious accident which could cause fatalities to eveyone involved! .........

I was driving one afternoon on my way from the nail shop with my sister my boyfriend & his friend when my call stalled in the middle in the street after managing to get the car out of the street it burst into flames. Due to not having the funds to move it it was towed. It did not have any lights on the dashboard which is why this was very weird for me. After not knowing what caused this stalling or fire I received a recall for my car in the mail.

The contact owns a 2013 Hyundai Sonata. The contact stated after refueling the vehicle and driving 40-45 MPH, the low fuel warning light was illuminated. The contact pulled into a gas station and attempted to fill the fuel tank however, the tank seemed as if it was already full. The contact stated that the low fuel level warning light remained illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the fuel pump and fuel hoses needed to be replaced. The contact associated the failure with NHTSA Campaign Number: 22V312000 (Fuel System, Gasoline) for which the VIN was included; however, the part to do the recall repair was not yet available. The vehicle was not repaired. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 138,140.

The contact's fiancé owns a 2013 Hyundai Sonata. The contact's fiancé received notification of NHTSA Campaign Number: 22V312000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while his fiancé was driving at an undisclosed speed, a strong fuel odor was detected. The vehicle was taken to an independent mechanic who advised the contact to tow the vehicle to the dealer. The vehicle was then towed to the dealer where it was diagnosed with a fuel pump leak. The dealer confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 125,000. VIN tool confirms parts not available.

The contact owns a 2013 Hyundai Sonata. The contact stated while driving 65-70 MPH, the vehicle started to stall. The contact was able to veer to the side of the road. The contact was unable to restart the vehicle after several attempts. The vehicle was towed to the dealer to be diagnosed; however, the dealer had not informed the contact of the diagnostic result. The contact towed the vehicle to her residence. The vehicle was not repaired. The manufacturer was notified of the failure. The contact was informed that the vehicle could not be repaired under recall due to the vehicle having a salvage title. However, the contact stated that the vehicle was salvaged due to the rear bumper being detached. The failure mileage was approximately 161,000.

The contact owns a 2013 Hyundai Sonata. The contact stated while driving approximately 25 MPH the vehicle was stopped inadvertently. The contact also stated while driving at a higher speed of 50 MPH and then needed to decrease the speed, the vehicle was stalling, then accelerated shortly after. The tachometer also failed to function. The check engine warning light illuminated occasionally. The contact took the vehicle to numerous unknown local mechanics, which was diagnosed with no failure. The contact related the failure to NHTSA Campaign Number 22V312000 (Fuel System, Gasoline). The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 70,000. The consumer stated the repairs were made on 12/22.

I have replaced the engine in the car after Hyundai “fixed” the engine issue in 2020 the engine locked shortly after! I literally took great care of the engine that I replaced it with and it locked as well. The engine was a used engine! I have put so much money in this car and now I need it repaired again.

Motor suddenly stalled without warning. The car turned off and would not restart. I had to roll to a stop on an on ramp. I had to have the car towed home until I could afford to have it looked at. Lights turned on, but the motor would not turn over.

The contact owns a 2013 Hyundai Sonata. The contact stated while driving at an undisclosed speed, the vehicle made knocking noises. The vehicle was towed to the dealer where it was diagnosed with engine failure. The dealer informed the contact that the engine needed to be replaced; however, the manufacturer declined the engine replacement. The vehicle was not repaired. The manufacturer was made aware of the failure and declined the engine replacement due to the vehicle having a salvage title. The contact related the failure to NHTSA Campaign Number: 17V226000 (Engine and Engine Cooling). The failure mileage was approximately 64,000.

The fuel line is leaking fuel. I was put at risk because it can cause an engine fire while driving.

The contact owns a 2013 Hyundai Sonata. The contact stated while he and his significant other was driving approximately 10 MPH, the engine was knocking. The contact stated that the vehicle stalled and lost motive power. There were no warning lights illuminated. The vehicle was towed to the residence. The vehicle was not diagnosed at a dealer or local mechanic. The contact personally diagnosed knock sensor detection system failure with a code reader. The contact related the failure to NHTSA Campaign Number: 20V746000 (Engine). The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 106,354.

While driving the car flashed "Hybrid System Warning! Safely stop and do not drive" and immediately shut off propulsion. I was able to coast just enough to get off to the side of the road. Now the warning comes up as soon as the engine kicks on to charge the hybrid system and the car will not move. If I wasn't in the right hand lane on the highway this could've caused an accident. This happened once in December 2021 with about 86000 miles and went away after letting the car sit for about 30 minutes. It happened again today July 21, 2022 and left me stranded. The car is unusable as of now.

The contact owns a 2013 Hyundai Sonata. The contact stated that the vehicle was originally taken in for repair under NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulics) however, the vehicle was not repaired. The contact stated while driving approximately 15 MPH and exiting the highway, the vehicle stalled. The contact then pushed the vehicle to a nearby parking lot. There were no warning lights illuminated. The vehicle was towed to the nearby dealer but was not diagnosed. The vehicle was then towed to another dealer but was not diagnosed. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 22V312000 (Fuel System, Gasoline). The manufacturer was not notified of the failure. The approximate failure mileage was 127,672.

The engine will just cut off occasionally when im driving and I have no control of the steering wheel or anything else

The contact owns a 2013 Hyundai Sonata. The contact received notification of NHTSA Campaign Number: 22V312000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the vehicle hesitated during acceleration. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 118,000. VIN tool confirms parts not available.

The brake/tail lights get so hot they melt the plastic taillight assembly. I would think this is a fire hazard.

I smelled gasoline in my car every time the car was idle and when I turned on the AC. I googled everything I could but could not figure out the problem. I had to drive the car from Miami to Orlando while this issue was going on (due to me attending school in Miami and living in Orlando). I dropped it to Tire Plus the same day I arrived in ORL & they called me on Sunday morning, stating that I should not be driving the car, it is a hazard because of the issue they identified. Shortly after (about 10 min after that phone call from Tire Plus) I found out that there has been a recall for this same issue tire Plus identified. I called tire plus and told them it is a recall and they said I must get the car to Hyundai to be fixed since it is identified as a recall. I went on Hyundais website and typed in the VIN number and I saw that my car qualifies for the recall. I got the car towed to Hyundai the next day. I called corporate, corporate notified me that after about 4 days of my car being in Hyundai’s care I’d be able to get a loaner (previously, I called numerous Hyundai’s but went with the one who had loaners available). It has been 7 days and Iam without a vehicle and I travel to school on the weekends. My case was escalated (last Wednesday I believe) and we were told by the case manager that he was going to reach out to Hyundai then give us a call… he gave us a call but did not reach out to Hyundai. He was also supposed to give us a call today (Monday) but it’s 3PM, I haven’t

Trunk latch was defective. I could not get into my trunk. the dealer replaced the trunk latch and handel assy. trunk light was also effected. If I had a flat tire I would have been in trouble. WE were out of town and our clothes were stuck in the trunk. the incident was 7/12/2022. I went to the dealer 7/15. It was a very expensive repair.

The contact owns a 2013 Hyundai Sonata. The contact stated while driving 50 MPH, the vehicle stalled. The contact was able to push the vehicle to the side of the roadway. The vehicle was towed to the residence. The vehicle was then towed to the dealer where it was diagnosed that the engine was blown. The dealer advised the contact to file a claim for the repair to be covered; however, the claim was denied. The dealer informed the contact that she had to pay out of pocket for the repair. The vehicle was not repaired. The contact received notification of NHTSA Campaign Number: 22V312000 (Fuel System, Gasoline) which she associated to the failure; however, the part to do the recall repair was not yet available. The manufacturer was not notified of the failure. The failure mileage was approximately 83,000.

As i am sure you all are already aware of Hyundai sonatas and other models are having a major issue with oil consumption i know me personally i am having to add oil to my engine every 200 miles or so which out of all the vehicles i have owned i have never had to do this and when i say add oil i mean after just two or three days of driving i will check my dip stick and there will be no oil on the stick there are thousands of us out here with this same problem. It can cause an very unsafe situation if we are driving on the highway or road and the engine seizes up from no oil causing a crash and Hyundai ignores the problem their needs to be an investigation. Its just like their GDI theta engines that fail prematurely Hyundai was allowed to sell this vehicles to us the consumers even with them being aware of the huge safety issues that the engines had and continue to have. We as tax paying citizens are pleading with you to look into this matter and hold Hyundai accountable for their lies and actions of selling cars that they knew was unsafe and had issues.

The contact owns a 2013 Hyundai Sonata. The contact stated while driving 25 MPH, the accelerator pedal was depressed but the vehicle failed to respond and stalled. The contact veered to the side of the road. The vehicle was towed to the dealer where the engine was replaced; however, the failure recurred while driving. The contact later received notification of NHTSA Campaign Number: 22V312000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and advised the contact to tow the vehicle to a second dealer for a diagnostic test. The vehicle was not repaired. The failure mileage was unknown. Parts distribution disconnect.

The car start over but was unable to keep power upon hitting gas pedal. The seatbelt would unlatch. The back break lights wouldn’t shut off after turning off engine causing the car battery to lose power.

The contact owns a 2013 Hyundai Sonata. The contact stated while driving from a complete stop at the traffic light with a passenger sitting in the front passenger seat, another vehicle crashed into the driver's side front end of the vehicle. The air bags did not deploy. The contact sustained whiplash and soreness on the neck, shoulder, and back. The other passenger sustained soreness all over the body. The contact and the other passenger later sought medical assistance. A police report was filed. The contact was able to drive the vehicle to her residence though the bumper had detached and the vehicle was shuddering while driving. The vehicle was towed to an autobody shop for repair. The vehicle was then towed to an unknown local Hyundai dealer where the tires and frame were inspected. The dealer was notified of the air bags failure. The manufacturer was not notified of the failure. The contact became aware that the VIN was included in NHTSA Campaign Number: 18V137000 (Seat Belts, Air Bags), which she associated with the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 100,000.

On May 7th 2022 my 2013 Hyundai Sonata engine caught fire just driving down the road. I had only bought it 2 months prior. Smoke started coming pouring out of the vents and I had to pull over and have the fire department put it out. Hyundai has looked at it and offered to pay off my loan but I gave $4000.00 cash down and now that is lost. They won't cover that. Will there be another class action lawsuit ?

Hyundai is at it again for not repairing safety defects! I filed the following claim with Hyundai but was first the claim was accepted and allowed then denied when Hyundai objected! The attached documents show my efforts on both the steering issue and fire issue!

I was notified of two recalls on my vehicle. I am the second owner of the vehicle but need to know if I am able to get these recalls fixed without paying out of pocket.

Engine siezed at barely over 100000 miles not due to neglect to car. Engine should not sieze for no reason with this many miles on it.

Hello- On 6/29/2022 I was driving to work when engine power was cut off, like half power. The cars traction control light came on and the AC stopped cooling. I drove to a safe place where is turned the car off for a few minutes, I had only been driving for 20 or so minutes at that time. When I started the car back up everything was fine until yesterday. At two separate times on 6/30/2022 the engine would just cut off/ stall. The control panel would light up like a Christmas tree. I would have to pull over and put the car in park and turn the car back on. Not really sure what is happening here but has me worried as these two stall incidents happen at pretty low speeds but I do have to drive highway speeds for work. I do not hear any knocking of the engine or smell gasoline and all warranty recall, except the July recall, is up to date. I use 93 octane gas because of the age and turbo. I also have a push start which makes this fun to restart.

I was driving on the way home doing 55 mph with my kids and the car started to slow down and light began to pop up on the dashboard. The car shut off. I tried to restart it it wouldn’t restart. I called a tow truck as I was waiting in 100 degree weather with two kids someone tried to give me a jumpstart how ever when they tried to jump start it we noticed smoke coming from the hood. I went to a part store and brought another battery. Thinking it’s the battery I put the new battery in. Car still would not start. And smoke arised again as I’m Still waiting for tow truck for 7 hours @10pm tow truck finally comes. Tow truck takes car to my residence. The next day I call Carvana and silverrock they tow the car to a dealer then call me and tell me the repairs would not be covered. Even though I haven’t had the car for a two full months. I spent my entire pay check. The Mechanic from Firestone tells me it’s a starter. I get the starter fixed 804$ and The next day the same thing happens again only this time my car began to smoke much more. I’ve never experienced anything like this. I’m also paying a car note on this car and I put down more than 4000$. Can somebody please get me out of this lemon. This should not be legal.

The brake lights wont turn off when car is off

On 4/14/22 while I was pulling up to a stop light my car shut down and the engine caught fire. All dashboard lights illuminated when car shut down. I tried restarting my car to no avail. After a min or two I pushed the car to the side of the road and was just about to call AAA for tow. I then noticed a small amount of smoke from the front end of my car. I decided to open my hood and that's where I noticed a small fire on the engine block. With nothing to put it out I called 911. The fire dept arrived within 5 min from my call. By that time the engine was completely engulfed in flames. The car was a total loss. There were no warnings, or car issues prior. I was driving normally and as I said just pulling up to a stop light while coming to a stop. This is ridiculous and Hyundai should be held accountable as financially this has cost me thousands. And doing very little research online this shows to be a huge issue with many people.

Unknown

The car cut off while I was driving. Had it towed to a repair shop, and they said the engine had seized up. Found out that the vehicle was affected by a recall involving the engine having debris left inside at the factory which causes restricted oil flow. I had the car towed to the dealer, and they claimed the engine failed due to "neglect." They didn't inspect for any recalls, and I was charged.

The front passenger door does not open even when it is unlocked. The power locks will make the noise as if the door is unlocked but the latch is stuck. Even if you manually unlock the door, it will not open. This is a safety issue because you can not safely exit the vehicle if you were in the passenger seat. There were no warnings before this problem presented itself.

This is the second time the car does not register that is in parking and the motor is off. The electric system does not shuts off, everything that is electric stops working, as well as the door locks, which if your are inside the car it is very dangerous because even to unlock the door manually is hard. The car won't unlock with the electric key, the radio stopped working, and the rear view camera as well. The car keeps saying to put on parking because it does not register that it is on parking and it will beep the whole time without shouting off causing the battery to die completely. I dropped of the car at the dealer on Tuesday June 21 around noon time, but I have not heard anything from them. Today is June 23rd I called them at 9:46 am, but they have not returned my phone call yet to let me know what is wrong with the car. Prior to this incident with the electric system, the car will make strange noises and immediately after the breaks vibrate. I am concerned about my safety.

Engine rod problems, car has less then 90,000 miles

Car was stolen 6/20/22 and they where able to get in it in under a minute. Don’t understand how and why?

The steering feels loose while driving at any speed. When traveling over a rough road, speed bump, or pot hole, the steering wheel rattles and makes a noise that sounds like a loose screw in a cup. A clicking noise can be heard when the car is sitting and not moving. After doing research on this serious issue, I'm quite surprised to see there has been no recall, due to the high number of complaints, especially when this could result in death if the driver is not able to control the steering causing the vehicle to travel into a different lane of travel or into a crosswalk. As a retiree, am unable to afford high repair costs.

The brake lights stay on even with the engine off. Happened multiple time.

FUEL IN ENGINE. ENGINE FAILURE. had car towed to hyundai of louisvile dealership due to recall on may 20,2022.as of today the dealer has not even began to do anything toward my car. i was told it may take up to 8 weeks before they could even look at my car. I was given a clain number from hyundai #19842116 and a case worker who has not helped at all. I was also denied a loaner from the dearlership

I have reported several times to hyundai that the dashboard has several cracks on the area of the airbag on the passenger side and driver side. I was instructed to take it to dealer which I did and I was informed that it is considered a cosmetic issue. I do not have a custom made dashboard and my concern is that those cracks will be continue to get bigger to the point it will cause the airbag to deploy at any time.

The contact owns a 2013 Hyundai Sonata. The contact stated while replacing the rear driver’s side taillight bulb and pulling out the socket assembly, the plastic melted onto the socket making it difficult to remove the bulb. The contact removed the light socket and the bulb fractured. The dealer was contacted but offered no assistance. The contact was informed that the VIN was not under recall and that the repair would be an out-of-pocket expense. The manufacturer was not contacted. The vehicle was not repaired. The failure mileage was 167,000.