Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2012 record →
VEHICLE PULLS TO THE RIGHT ALL THE TIME. DEALER INDICATES ALIGNMENT IS OK PER THEIR ALIGNMENT CALIBRATION MACHINE BUT THE MECHANIC ACKNOWLEDGES IT IS STILL PULLING TO THE RIGHT. *KB THE FRUSTRATING PART OF ALL OF THIS IS THAT THE 2011 SONATA WE TEST DROVE ALSO HAD THE PULLING TO THE RIGHT ISSUE AND THE SALESMAN JUST TOLD US IT NEEDED AN ALIGNMENT.
HAVE BEEN IN DEALERSHIP 3 TIMES FOR REPAIR ALL 3 TIMES CAR HAS BEEN OUT OF ALIGNMENT. THE CAR HAS A SHARP PULL TO THE RIGHT THAT CAN CAUSE A VERY SERIOUS ACCIDENT IF YOU DO NOT PAY ATTENTION. I WAS BY HYUNDAI DEALERSHIP THAT THEY WILL NOT WORK ON IT AND THAT THEY SAY IT IS IN COMPANY SPECS. THEY TOLD ME NOT TO TAKE MY HANDS OFF THE WHEEL WHEN I AM DRIVING. *KB
TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING A NIGHT, THE HEADLIGHTS WERE DIM AND SHE WAS UNABLE TO SEE THE ROAD CLEARLY. THE DEALER ADVISED THE CONTACT THAT THE VEHICLE WAS OPERATING AS DESIGNED AND OFFERED TO INSTALL NEW LIGHTING AT HER EXPENSE. THE MANUFACTURER AGREED WITH THE DEALER. NO REPAIRS WERE PERFORMED. THE CURRENT MILEAGE WAS 1,000. THE APPROXIMATE FAILURE MILEAGE WAS 60. IT WAS NOTICED THE FIRST TIME CAR WAS DRIVEN AT NIGHT. HEAD LIGHTS DO NOT ILLUMINATE ENTIRE ROAD EXCEPT WHEN IN HIGH POSITION. DIFFICULT TO SEE ROAD. UPDATED 10/05/2011 *LN *TR
CAR PULLS TO THE RIGHT START IN THE LEFT LANE ON A FIVE LANE ROAD IT WILL BE IN THE FIRST LANE IN ONE CITY BLOCK HAD IT BACK FOR SERVICE THREE TIMES STILL THE SAME. *TR
THE WINDSHIELD HAS RIPPLES IN THE GLASS. DRIVING AT NIGHT IS HARD BECAUSE IT PICKS UP HEADLIGHTS AND IT MAKES YOU LOOK TO SEE WHAT THE DISTORTION IS. THE BACK GLASS IS JUST AS BAD. I WALKED THE NEW CAR LOT AND ALL THE GLASS IS BAD. *TR
MY BRAND NEW 2012 HYUNDAI SONATA PULLS HARD TO THE RIGHT. TOOK IT IN FOR REPAIR, DEALER SAID NOTHING WAS WRONG. LEFT THE CAR DEALERSHIP AND NOTHING WAS FIXED. STILL PULLING HARD TO THE RIGHT. I SET ANOTHER APPOINTMENT TO TAKE THE CAR BACK IN. *TR
VEHICLE PULLS RIGHT. CONSTANT CORRECTION NEEDED WHEN DRIVING. THE SLIGHTEST AMOUNT OF CROWN SLOPE MAKES IT PULL TO THE RIGHT. EVEN ON A FLAT SURFACE LIKE A PARKING LOT IT WILL DRIVE TO THE RIGHT. *TR
TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA. THE CONTACT STATED THAT THE BLUE TOOTH DEVICE WAS NOT COMPATIBLE WITH THE VEHICLE. THE VEHICLE WAS INSPECTED BY A DEALER AND THEY ADVISED HIM THAT HIS PHONE WAS NOT COMPATIBLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 10. THE VIN WAS UNAVILABLE.
THIS IS FOR A 2012 SONATA. YOUR OPTIONS TO SELECT THIS MAKE AND MODEL ONLY SHOWED 2011 AS THE OPTION YEAR. THIS COMPLAINT IS FOR A 2012. I PURCHASED A 2012 SONATA IN LATE JUNE. TECHNICALLY THIS IS THE SECOND ONE I PURCHASED. I CAN EXPLAIN IT THIS WAY. THE FIRST ONE I BOUGHT HAD A HORRIBLE PULLING ISSUE. IT PULLED RIGHT AGGRESSIVELY. BEFORE I TOOK DELIVERY I TEST DROVE IT AND HAD THE SALESMAN DRIVE WITH ME. EVEN HE SAID, THIS IS DANGEROUS AND NOT RIGHT. THE DEALERSHIP PUT IT IN THE SHOP AND THEY SAID THEY FIXED IT WITH AN ALIGNMENT. I TEST DROVE IT AGAIN AND IT WAS EVEN WORSE. I REFUSED TO BUY THAT CAR. THEY FOUND ME ANOTHER ONE. AT FIRST IT SEEMED TO DRIVE FINE ON THE TEST DRIVE. I SHOULD HAVE DRIVEN IT MORE THEN A COUPLE BLOCKS. SAME ISSUE AS THE FIRST ONE AFTER I TOOK DELIVERY. THE CAR PULLED AND STILL PULLS RIGHT, ESPECIALLY AT HIGHWAY SPEEDS. BORDER LINE DANGEROUS ON THE HIGHWAY. SO, THE DEALERSHIP TOOK IT IN AGAIN AND WORKED THE CAMBER. IT STILL PULLS NOW IT GOES TO THE LEFT OR RIGHT AND IS VERY UNPREDICTABLE. I HAVE RESEARCHED THIS ON LINE. EDMUNDS FORUMS, VARIOUS SONATA COLUMNS, YAHOO FORUMS ETC'THERE ARE PEOPLE ALL OVER THE COUNTRY HAVING THE SAME PROBLEM WITH THE 2012 SONATA STEERING. SOME SONATA TECHS SAY IT'S THE SAME PROBLEM THEY HAD IN 2011 WHEN THE RECALL WAS ANNOUNCED. THIS WILL BE THE THIRD TIME THIS VEHICLE IS IN THE SHOP AND MY FRUSTRATIONS DRIVING IT ARE HIGH. IT CAN BE DANGEROUS AT HIGHWAYS SPEEDS. CONSTANTLY HAVING TO CORRECT THE VEHICLES PATH. *KB
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2012 Hyundai Sonata → · Every Sonata year → · How the figures are calculated →