I WAS IN MY PARKING SPACE AND HAD TO PUT THE CAR IN REVERSE TO GET OUT OF THE SPACE. WITH MY FOOT ON THE BRAKE AND THE CAR IN REVERSE, IT TOOK OFF AT AN INCREDIBLE SPEED, DID A SEMI-CIRCLE, AND HIT ANOTHER CAR. I BROUGHT THE CAR TO MY LOCAL HYUNDAI DEALER WHO WAS UNWILLING TO DO ANYTHING ABOUT THE EVENT OR CHECK OUT THE CAR. I PLAN ON CONTACTING HYUNDAI CORPORATE TO PROVIDE THEM WITH THIS INFORMATION.
2012 Hyundai Sonata complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2012 record →
CAR IN PARK, KEY IN IGNITION-MOTORIDLING--WIFE AND I AWAITING TO BOARD FERRY CAR SUDDENLY REVVED VERY HIGH WITH TACH OVER 5--CHECKED CAR WAS IN PARK NO OBSTRUCTION (MAT ETC..) OR FOOT TOUCHING GAS PEDAL--KILLED IGNITION TO STOP UNCONTROLLED REVVING OF ENGINE. FOUR WITNESSES TI INCIDENT--TWO IN CAR, TWO STANDING NEXT TO VEHICLE. CALLED DEALER IMMED AND MADE APPOINTMENT TO HAVE CAR CHECKED---FIRST UNCONTROLLED INCIDENT ON CRUISE CONTROL APRIL OF 2013, SECOND SUDDEN INCREASE AUGUST 5TH 2013 AGAIN ON CRUISE CONTROL--DEALER FOUND BRAKE SWITCH PROBLEM AFTER 8-05-13 SUDDEN SURGE BUT CLAIMS "CAN"T REPLICATE ADDITIONAL SURGES.. CRUISE CONTROL USED ON WAY TO FERRY. CAR TAKEN TO DEALER 8-26-13 AGAIN THEY CAN'T REPLICATE. OCCURS WHEN IN CRUISE CONTROL MORE THAN 20-30 MIN. OR MORE--PERHAPS WIRING OR MODULES HEATING UP--DEALER NO HELP!!!!!! *TR
WHILE DRIVING ON THE INTERSTATE, THE SUNROOF OF MY 2012 HYUNDAI SONATA SPONTANEOUSLY EXPLODED. NO VEHICLES WERE WITHIN 300 FEET AHEAD OF ME AND I WAS IN THE FAR RIGHT LANE OF THE SIX LANE DIVIDED INTERSTATE. SKIES WERE OVERCAST BUT NO HAIL OR LIGHTNING. I WAS NOT NEAR ANY OVERPASSES, AND I DID NOT WITNESS ANY FLYING FOREIGN OBJECTS. THE SERVICE DEPARTMENT AT THE DEALERSHIP CLAIM TO HAVE FOUND AN "IMPACT SITE" ON THE FRONT EDGE OF THE SUNROOF, BUT THE INSURANCE ADJUSTER REPORTED THAT IT WAS INCONCLUSIVE. THE EXPLOSION LEFT A BASKETBALL SIZED HOLE IN THE SUNROOF GLASS ABOVE THE DRIVER SIDE. NO INJURIES WERE EXPERIENCED. THE SUNSHADE WAS CLOSED AT THAT TIME. *TR
WESTBOUND ON I-78 NEAR HARRISBURG, PA WHILE TRAVELING ON CRUISE CONTROL VEHICLE MOTOR INCREASED WITHOUT DRIVER INPUT FROM 65MPH TO OVER 72MPH TO THE POINT OF 80MPH BEFORE SEVERAL HARD FOOT PRESSURES ON BRAKE DISENGAGED CRUISE CONTROL. CAR DID NOT RESPOND TO NORMAL BRAKE PEDAL TAP TO DISENGAGE. CALLED DEALER WHO SUGGESTED WE NOT USE CRUISE CONTROL AND ON RETURN HAD THEM SERVICE--DEALER COULD NOT REPLICATE AND RETURNED CAR. ON 8-05-13 WHICH WAS NEXT HIGHWAY TRIP ON 440W IN STATEN ISLAND, NY WHILE ON CRUISE CONTROL AT 60MPH (FLOW OF TRAFFIC) CAR SUDDENLY MADE HIGH REVVING MOTOR NOISE, LURCHED FORWARD AND INCREASED SPEED TO 0VER 70MPH--BRAKE AGAIN DID MOT DISENGAGE CAR BUT HEAVY (VERY HEAVY) PRESSING ON DISENGAGE BUTTON SLOWED CAR. CAR TO BE LOOKED AT AFTER OUR RETURN--SCHEDULED CHECK 8-13-13. *TR
HAD MY SONATA FOR LESS THAN A YEAR AND A HALF. I THOUGHT I SMELLED GAS IN THE CAR, BUT FIGURED I MUST HAVE SPILLED GAS ON MY SPORT COAT THE LAST TIME I WORE IT. STARTING THE CAR, I HAD TO HOLD THE START ENGINE BUTTON DOWN FOR AN EXTRA SECOND WHICH WAS WEIRD, BUT I FIGURED MAYBE I WAS LOOKING INTO THINGS. I HAD MY WINDOWS DOWN SINCE I THOUGHT I SMELLED GAS. AFTER DRIVING FOR A BIT MY CAR DIED SUDDENLY, AS I WAS PULLING OVER TO THE SIDE OF THE ROAD, I STARTED TO SMELL SMOKE. I GOT OUT OF THE CAR TO GET MY SON FROM HIS CAR SEAT AND THEN I SAW THAT THE FRONT OF THE CAR WAS ON FIRE. *TR
TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA. THE CONTACT STATED THAT THE SUNROOF EXPLODED, WHILE SHE DROVE 45 MPH. THE CONTACT AND THE PASSENGER DID NOT SUFFER ANY INJURIES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 31,060.
WHILE DRIVING ON INTERSTATE 77 NORTH BOUND IN NORTH CAROLINA I NOTICED THE PASSENGER SAFETY SEAT BELT LIGHT WAS FLICKERING BUT THERE WAS NO ONE OR NOTHING ON THE SEAT TO WARRANT THE LIGHT TURNING ON. SO I REACHED OVER AND SNAPPED THE SEAT BELT IN AND THE LIGHT TURNED OFF. ABOUT 10 MILES AFTERWARDS THE EPS LIGHT STARTS FLICKING AS WELL AS THE BRAKE INDICATOR ON THE DASH, NEXT THING YOU KNOW THE ENGINE SHUTS DOWN AND POWER STEERING GOES STIFF. I MANAGE TO PULL TO THE SHOULDER AVOIDING GETTING STRUCK BY A CAR OR TRUCK AND I AM NOT ABLE TO TURN ON THE CAR BACK ON. I AM ABLE TO TURN ON ALL OTHER ITEMS ( RADIO, TURN SIGNALS, INTERIOR LISGHTS) I AM NOT ABLE TO USE THE BLUE LINK SERVICE SO I HAD TO CALL AAA AND HAVE THE CAR TOWED TO THE NEAREST DEALERSHIP 18 MILES AWAY. I WILL HAVE TO WAIT UNTIL THE DEALERSHIP LOOKS INTO THE ISSUE, ITS SUNDAY AND THE SERVICE DEPARTMENT IS CLOSED. *TR
CAR VEERED RAPIDLY TO THE LEFT WHEN STEERING WHEEL RELEASED. DEALER CHANGED SHOCK IN REAR. NOW CAR WANDERS EXCESSIVELY AND IS HARD TO KEEP IN LANE AT HIGHWAY SPEEDS. CAR HAS BEEN "REALIGNED " 3 TIMES IN 16 MONTHS TO NO AVAIL. VEHICLE IS TIRING ON LING TRIPS. *TR
THE LIGHTS ON THE CAR WOULD NOT SHUT OFF WHEN LOCKING AND ACTIVATING ALARM. I RESTARTED THE CAR AND SHUT IT OFF AGAIN, THEN THEY SHUT OFF. I AWAKE THE NEXT MORNING AND THE CAR WOULD NOT START, THE BATTERY APPEARED TO BE DEAD. AFTER A JUMP I LEFT FOR WORK AND THE CAR WOULD NOT ACCELERATE WHEN I APPLIED PRESSURE TO THE GAS. THE CAR THEN ACCELERATED RAPIDLY. THE LIGHTS ON THE DASH WOULD GET CONSIDERABLY BRIGHTER AND THEN BACK TO NORMAL LIKE A FLASH WHEN ACTIVATED THE TURN SIGNAL OCCASIONALLY. THE LIGHTS ON THE DASH WILL ALSO BLINK OUT FROM TIME TO TIME. TOOK BACK TO THE DEALER AND THEY SAID THEY TOOK IT TO A HYUNDAI SHOP. I GOT IT BACK YESTERDAY BUT IT STILL APPEARS TO BE DOING THE SAME PROBLEMS. I HAVEN'T EVEN MADE MY FIRST PAYMENT ON IT YET. *TR
2012 HYUNDAI SONATA GLS REQUIRES CONSTANT STEERING INPUT TO TRACK STRAIGHT DOWN INTERSTATE. LEFT RIGHT LEFT RIGHT. THIS IS AN UNSAFE OPERATING CONDITION. STEERING IS WAY TOO SENSITIVE. ALSO CRUISE CONTROL FAILS TO DISENGAGE INTERMITTENTLY. DEALER CAN NOT REPLICATE THEREFORE CAN NOT REPAIR. *TR
WHILE THE VEHICLE WAS IN REVERSE, THE DASHBOARD'S BACK UP CAMERA SCREEN REMAINED COMPLETELY UNIDENTIFIABLE THROUGHOUT THE RAINY WEATHER DAY, WITH ONLY DARK WAVEY JAGGED LINES STREAMING THROUGHOUT THE BACK-UP CAMERA'S LIVE VIDEO DISPLAY SCREEN MAKING IT IMPOSSIBLE TO VIEW WHO OR WHAT WAS BEHIND THE VEHICLE WITHIN THE VEHICLE'S BLIND SPOTS. *TR
THE TRANSMISSION CEASED TO WORK WHILE DRIVING. THIS IS A NEW CAR ONLY ONE YEAR OLD AND NEEDS A NEW TRANSMISSION ACCORDING TO THE DEALER. *TR
TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA. THE CONTACT STATED THAT WHEN ATTEMPTING A TURN, THE STEERING WHEEL WOULD TIGHTEN. THE VEHICLE WAS TAKEN TO THE DEALER BUT THEY WERE UNABLE TO DUPLICATE THE PROBLEM. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 300. *TR
WE PURCHASES THIS VEHICLE IN 2012. WE NOTICED THAT WHEN DRIVING WE HAVE TO HOLD THE STEERING WHEEL REALLY TIGHT TO STAY IN HIGHWAY LANES. WHEN DRIVING ON THE HIGHWAY THE STEERING PULLS RIGHT AND LEFT CAUSING US TO WANDER REALLY CLOSE TO OTHERS LANES. WE HAVE BROUGHT THE CAR BACK SEVERAL TIMES DURING THE LAST YEAR AND THE DEALER IS UNABLE TO FIX IT. WE FEEL VERY UNSAFE WHEN DRIVING ON HIGHWAYS AND FEAR AN ACCIDENT IS WAITING TO HAPPEN. *TR
CRUISE CONTROL WOULD NOT DISENGAGE BY HITTING CANCEL OR TURNING IT OFF. IT WOULD ONLY DISENGAGE BY DEPRESSING BRAKE PEDAL. I HAVE BEEN HAVING PROBLEMS ENGAGING CRUISE CONTROL FOR ABOUT A WEEK. THE BRAKE INTERLOCK SWITCH WAS ALREADY REPLACED ONCE, IF IT HAD FAILED AGAIN THE ONLY OPTION WOULD HAVE BEEN TO PUT THE CAR IN NEUTRAL AND SHUT IT OFF. *TR
AS A RESULT OF THE WANDERING STEERING ISSUE, I HAVE CONCLUDED MY 2012, HYUNDAI SONATA LIMITED 2.0T IS UNSAFE. UP UNTIL THIS REPORT, I HAVE TOLERATED THE STEERING. ON JUNE 14, 2013, I NEARLY CROSSED OVER THE CENTER OF A TWO-LANE HIGHWAY NEARLY HITTING AN 18-WHEEL SEMI TRUCK HEAD ON. THE STEERING IS NOT SAFE. DUE TO THE VERY LIGHT NATURE OF THE STEERING AND LACK OF PROGRESSION JUST OFF CENTER, THERE IS TOO MUCH PLAY IN THE CENTER OF THIS ELECTRIC POWER STEERING SYSTEM. THIS PLAY RESULTS IN A SLIGHT DELAY IN RESPONSE TO SMALL STEERING INPUTS. ALONG WITH A POOR FACTORY SUSPENSION SETUP THAT IS TOO STIFF, THE CAR EASILY BEGINS TO WANDER ON EVEN THE SMOOTHEST OF ROADS. AN EXAMPLE IS NOTED. CAR MOVES RIGHT. I RESPOND WITH LEFT INPUT. CAR MOVES LEFT. HOWEVER, DELAY IN STEERING RESPONSE TO CENTER CAR RESULTS IN OVERSHOOTING CENTER POSITION OF THE LANE. THEN HAVE TO PROVIDE RIGHT STEERING INPUT, AGAIN WITH DELAY IN RESPONSE TO INPUT. AS A RESULT, THE CAR BECOMES STUCK IN A LEFT TO RIGHT OSCILLATION. EVEN IF I LIGHTEN UP ON THE INPUTS, I CANNOT ELIMINATE THE OSCILLATION BECAUSE NO ROAD IS PERFECTLY FLAT. ADD IN CROSSWINDS, IT ONLY GETS WORSE. I AM AWARE OF NUMEROUS REPORTS CONCERNING THE WANDERING STEERING OF THE HYUNDAI SONATA. I AM ALSO AWARE OF SOME OWNERS HAVING THE STEERING MODE CHANGED TO SPORT, BUT I AM NOT CONVINCED THIS WILL HELP MUCH IF I CHOOSE TO HAVE THIS DONE. THE POOR SUSPENSION (TOO MUCH DAMPING) ALONG WITH THE LOW PROFILE TIRES WILL STILL BE THERE, AND I CANNOT BELIEVE
THE CRUISE CONTROL FAILS TO ENGAGE EVERY TIME YOU PRESS IT. SOMETIMES IT WORKS, SOMETIMES IT DOESN'T. DEALER REPLACED THE SWITCH SAYING IT WAS BAD. PROBLEM PERSISTED SO I TOOK IT BACK IN. THEY CANNOT REPLICATE IT SINCE IT IS INTERMITTENT THEREFORE I CANNOT GET THIS FIXED. *TR
WHILE DRIVING AT A LOW SPEED, APPROXIMATELY 30 MPH AND SLOWING TO A TRAFFIC LIGHT, THE ENTIRE ELECTRICAL SYSTEM ON MY 2012 HYUNDAI SONATA GLS FAILED. I LOST THE POWER STEERING, BRAKING AND GAS. ALL OF THE WARNING LIGHTS LIT UP ON THE CONSOLE. LUCKILY I WAS ABLE TO ALLOW THE CAR TO COME TO A STOP ON ITS OWN - IF I HAD BEEN TRAVELING AT A HIGHER RATE OF SPEED, OR IF SOMEONE HAD BEEN CROSSING THE ROAD, THE RESULT COULD HAVE BEEN MUCH, MUCH WORSE. ONCE THE CAR STOPPED, I PUT IT IN PARK AND THE LIGHTS STAYED ON. I TURNED THE KEY TO THE OFF POSITION AND THEN BACK ON AND IT TURNED RIGHT BACK ON AS IF NOTHING HAPPENED. THE CAR WAS THEN TOWED TO THE DEALER AND WAS IN SERVICE FOR 5 DAYS, AND THEY CLAIM TO BE UNABLE TO REPLICATE THE FAILURE. SINCE THEY ARE UNABLE TO REPLICATE, AND LEMON LAW STATE THAT AN ISSUE MUST OCCUR 3 TIMES, I HAVE NO COURSE OF ACTION TO TAKE BESIDES BUYING A NEW CAR AND TAKING ON ADDED EXPENSE, OR DRIVING THIS CAR, WHICH MAY OR MAY NOT BE SAFE FROM DEFECT AND HOPE IT DOESN'T HAPPEN AGAIN. I WILL FILE A COMPLAINT WITH HYUNDAI AS WELL. *TR
WHILE DRIVING ON THE PARKWAY AT APPROXIMATELY 60 MPH, THE SUNROOF OF MY 2012 HYUNDAI SONATA SHATTERED. I HEARD THE GLASS FALL ONTO THE THANKFULLY CLOSED SUNSHADE AS WELL AS RUN DOWN THE BACK OF MY CAR, SCRATCHING THE ROOF AND TRUNK. I PULLED OVER AT THE NEXT EXIT AND CALLED THE POLICE. A STATE TROOPER CAME AND STATED THAT HE DID NOT FEEL THAT THERE WAS ANY EVIDENCE OF AN IMPACT TO CAUSE THE DAMAGE. I FEEL THAT THIS SIMPLY WAS A FAILURE OF THE SUNROOF DUE TO A MANUFACTURING DEFECT. I KNOW THERE IS A RECALL OF ANOTHER HYUNDAI MODEL OF THE SAME YEAR. I HAVE ALSO READ REPORTS IN AUTOMOBILE FORUMS OF OTHER SONATA EXPERIENCING THE SAME ISSUE. INCLUDING THIS ONE DOCUMENTED BY NBC NEWS. HTTP://WWW.WKYC.COM/NEWS/INVESTIGATIVE/ARTICLE/288566/230/INVESTIGATOR-EXPLODING-SUNROOF-SOUNDS-LIKE-GUN-SHOT TO DATE, HYUNDAI HAS REFUSED TO COVER THIS, STATING THAT IT IS NOT A WARRANTIED PART. *TR
TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA WITH KUMHO SOLUS KH25 TIRES, SIZE: P205-65-R16. THE CONTACT STATED THAT THE TIRES ON THE FRONT END OF THE VEHICLE WERE EXHIBITING AN ABNORMAL NOISE. IN ADDITION, THE TIRES BECAME WORN PREMATURELY. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE THE CV JOINT AND AXLE WERE REPLACED. THE FAILURE RECURRED A TOTAL OF THREE TIMES AND THE VEHICLE WAS TAKEN TO THE DEALER EACH TIME, BUT WITH NO RESOLUTION. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE MILEAGE WAS 15,366 AND THE CURRENT MILEAGE WAS 16,000. THE DOT NUMBER WAS NOT AVAILABLE. *TR
KUHMO TIRES CONSTANTLY LOW AIR PRESSURE REFILLED WITH NITROGEN GAS NUMEROUS TIMES WAS TOLD BY DEALERSHIP IT WAS DUE TO CHANGE IN OUTDOOR TEMPERATURE ,NORMAL FOR KUHMO. EVENTUALLY AT 23000 MILES WAS TOLD THAT I NEEDED TO REPLACE WORN TIRES,NO CREDIT MY, EXPENSE KUHMO DOESN'T WARRANTY. *TR
STOPPED TO PUT CAR IN PARK AND GOT STUCK IN REVERSE THIS THE SECOND TIME THE HAS HAPPENED IN A 10 DAY PERIOD. THE FIRST TIME HAPPENED THEY SAID THE SHIFTER CABLE CAME LOOSE. CAN YOU IMAGINE IF THIS HAPPENED TO SOMEONE WHILE THEY WERE DRIVING? *TR
TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL REQUIRED FULL FORCE APPLIED TO THE WHEEL IN ORDER TO DRIVE STRAIGHT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE VEHICLE WAS EQUIPPED WITH ELECTRONIC STEERING WHICH FUNCTIONED AS DESIGNED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 500.
THERE ARE ACTUALLY 2 ISSUES GOING ON. FIRST OFF, I PURCHASED THE CAR NEW IN SEPTEMBER 2011 (TO REPLACE A GM LEMON) AND EVER SINCE I'VE HAD THE VEHICLE, IT HAS PULLED TO THE RIGHT. SECOND ISSUE, I LEFT WORK PULLING ONTO THE ROAD, DROVE A COUPLE OF BLOCKS WHEN TRAFFIC HAD STOPPED AT THE UPCOMING LIGHT; THEREFORE I HAD NOT COMPLETELY BUILT UP SPEED TO THE SPEED LIMIT (40) WHEN I HAD TO STOP. I APPLIED THE BRAKES AND DID NOT COMPLETELY STOP BEFORE HITTING THE TOYOTA 4RUNNER IN FRONT OF ME, I FELT LIKE I WAS DRIVING ON ICE. WHEN I HIT THE BRAKES, THE CAR STARTED TO STOP BUT THE BRAKES KEPT GOING FURTHER DOWN TO THE FLOOR, WITH NO FEELING OF STOPPING. THE DEALERSHIP THAT REPAIRED THE VEHICLE THROUGH THE INSURANCE COMPANY( GM) SAID THEY DID NOT FIND ANYTHING WRONG WITH THE BRAKES SO I TOOK IT TOOK IT TO MY LOCAL HYUNDAI DEALER, WHO DID FIND THAT MY BRAKE LINES HAD AIR IN THEM. I DON'T KNOW HOW SINCE I HAD NEVER HAD THEM WORKED ON AND IT'S A SEALED SYSTEM. AFTER THE TECHNICIAN CALLED HYUNDAI, THEY ASSIGNED A CASE NUMBER. WHILE MY CAR WAS BEING REPAIRED, I MENTIONED THAT THE CAR PULLED TO THE RIGHT SO THEY DID AN ALIGNMENT ON IT, SINCE IT WAS A FRONT END CRASH. THEY DID NOTICE THE PULLING BUT THE ALIGNMENT DID NOT HELP AND THOUGHT I MAY HAVE A BAD TIRE, BUT WITH 21,000 MILES, WOULD NOT REPLACE IT. I GET MY TIRES ROTATED FAITHFULLY AND HAVE ALREADY BEEN TOLD THEY ARE WEARING OUT. THIS IS THE FIRST FOREIGN CAR I'VE OWNED AND (AS PREV. NOTED) GOT IT TO REPLACE A GM LEMON, NOW I DON'T FEE
ON THREE SEPARATE OCCASIONS, THE MOST RECENT, 2/4/13, I REQUIRED QUICK ACCELERATION TO AVOID A COLLISION. A SUDDEN THRUST OF THE ACCELERATOR PEDAL SHOULD RESULT IN RAPID ACCELERATION, INSTEAD THE CAR HESITATES, DE-ACCELERATES, PRESUMABLY WHILE IT TRIES TO FIND A SOLUTION (BATTERY VS GAS), STALLS, THEN SLOWLY ACCELERATES. THIS DELAY IS DANGEROUS AND WILL RESULT IN AN ACCIDENT. SPECIFICALLY, I APPROACHED A BUSY INTERSECTION WHERE THE TRAFFIC SIGNAL WAS NOT WORKING. DRIVERS TREATED THE INTERSECTION AS A FOUR WAY STOP, AS THEY SHOULD, WHEN IT WAS MY OPPORTUNITY TO TURN LEFT, I EXECUTED MY TURN NORMALLY, BUT THEN NOTICED A TRUCK CREST THE HILL TO MY LEFT AT A HIGH RATE OF SPEED ABOUT BLOCK AWAY, I TRIED TO ACCELERATE QUICKLY TO FINISH MY TURN AND GET OUT OF THE WAY. THE CAR FELT LIKE IT POWERED DOWN, SAT THERE FOR A SECOND, THEN ACCELERATED SLOWLY. THE TRUCK SWERVED AND SLAMMED ON ITS BREAKS TO AVOID COLLIDING WITH ME. I HAVE BEEN DRIVING FOR 30+ YEARS, I AM A SAFE, DEFENSIVE DRIVER. I HAVE ALSO OWNED ANOTHER HYBRID CAR (2007 TOYOTA CAMRY) WHERE THIS PROBLEM DID NOT OCCUR. I HAVE REPORTED THIS PROBLEM TO THE DEALERSHIP WHERE I ACQUIRED THE VEHICLE AND FILED A COMPLAINT WITH HYUNDAI CORPORATE OFFICE. ADDITIONALLY, TWO OTHER ISSUES I HAVE EXPERIENCED WITH THIS VEHICLE ARE; I HAVE DRIVEN THIS CAR FOR 1,883 AND RECORDED MY MILEAGE AND GAS PURCHASES USING THE TOOLS FROM FUELECONOMY.GOV AND HAVE REALIZED AN OVERALL MPG OF 23.73. FOR A CAR THAT IS SUPPOSED TO ACHIEVE BETWEEN 34 AND 39 MP
THE VEHICLE'S CRUISE CONTROL FAILED TO ENGAGE OR DISENGAGE WHEN USED. THE DEALERSHIP WAS INITIALLY UNABLE TO REPLICATE THE PROBLEM, THEN REPLACED A HEADLAMP SWITCH. AFTER THIS, THE RADIO BEGAN TURNING COMPLETELY OFF WHILE DRIVING, AND THE CRUISE CONTROL CONTINUED TO ACT ERRATICALLY. THE DEALERSHIP SAID THEY COULD NOT REPLICATE THE PROBLEM BUT REPLACED THE RADIO. SEVERAL MORE TIMES, THE DEALERSHIP STATED THEY WERE UNABLE TO REPLICATE THE PROBLEM WITH THE CRUISE CONTROL AND RADIO. AFTER CONTACTING THE MANUFACTURER, THE DEALERSHIP LOOKED AT THE CAR AGAIN AND FOUND LOOSE PINS IN THE CONNECTOR TO THE FUSE BOX. *TR
TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE AT A COMPLETE STOP, THE VEHICLE SUDDENLY ACCELERATED. THE CONTACT MENTIONED THAT IN ORDER TO MAINTAIN CONTROL OF THE VEHICLE, HE ENGAGED THE BRAKES AND SHIFTED INTO NEUTRAL. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THEY WOULD CONTACT HIM AT A LATER DATE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 18,000. N UPDATED 4/24/13 *CN THE CONSUMER STATED THE FAILURE COULD NOT BE DUPLICATED. THE CONSUMER TRADED THE VEHICLE IN. THE MANUFACTURER REQUESTED THE VEHICLE BE HELD FOR FURTHER INSPECTION. THE VEHICLE WOULD, INTERMITTENTLY, NOT SHIFT INTO SECOND GEAR. THE AIR CONDITION MALFUNCTIONED. UPDATED 06/05/2013 *JS
TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA. THE CONTACT STATED THAT THE FRONT PASSENGER SEAT BELT FAILED TO BUCKLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE AND CURRENT MILEAGE WAS 11,000.
I AM THE OWNER OF A 2012 SONATA LIMITED TURBO. I HAVE BEEN EXTREMELY LOYAL TO THE HYUNDAI SONATA BRAND, THIS BEING MY FOURTH SONATA. I PURCHASED 2 OF THEM USED (BOTH 2006'S) AND THE OTHER TWO BRAND NEW (2009 & 2012). UNTIL THIS MOST RECENT NEW VEHICLE, I HAVE NOT HAD A SINGLE PROBLEM WITH ANY OF THE THREE OTHERS. THEY ARE PRETTY AMAZING CARS, IF YOU ASK ME. THEY ARE A WORLD AWAY FROM HYUNDAI?S FIRST IMPORTS OF THE EXCEL IN 1986. VIN NUMBER IS[XXX]. HAVING DRIVEN THE CAR A SHORT TIME, IT SEEMED TO ME THAT THE CAR WANDERED EXCESSIVELY AND ALWAYS FELT ON THE PARKWAY THAT YOU WERE DRIVING ON THE CREST OF THE ROAD. AT 65 MPH AND ABOVE, MY IMPRESSION IS THAT THIS CAR IS ALL OVER THE ROAD. I WROTE TO HYUNDAI ON FEBRUARY 15TH, 2012 WHEN THE CAR HAD 475 MILES ON IT. I WAS GIVEN CASE NUMBER [XXX]. L THOUGHT IT WAS ALIGNMENT PROBLEM BECAUSE OF THE WANDERING CONDITION. WHEN PICKING IT UP, I ASKED ABOUT WHAT THE PROBLEM WAS. THEY SAID THAT IT WAS THERE WAS AN AIR PRESSURE PROBLEM. NO ALIGNMENT WAS DONE. ON A WINDING ROAD, IT IS ALL OVER THE ROAD. I WROTE AGAIN TO HYUNDAI ON JULY 19ST. I WAS GIVEN CASE NUMBER [XXX]. THEY SAID THAT THEY WOULD BE CONTACTING THE SERVICE MANAGER. I HAVE YET TO HEAR BACK FROM HYUNDAI. I'D LIKE A FACTORY REP OR ZONE MANAGER TO DRIVE THIS CAR AND THEN EXAMINE IT TO DETERMINE WHAT NEEDS TO BE DONE TO THIS CAR TO EITHER FIX IT, OR REPLACE IT. I?D ALSO LIKE TO DRIVE AN IDENTICAL 2012 TURBO TO SEE IF IT IS PERHAPS, JUST MY CAR THAT IS PROBLEMATIC. THIS CAR WAS BROUGH
THE 18 INCH TIRES ON THE 2012 HYUNDAI SONATA HAVE ZERO TRACTION ON ANY SURFACE THAT IS NOT DRY. A DUSTING OF SNOW MAKES IT IMPOSSIBLE TO DRIVE THIS CAR. TRAVELING AT 5 MPH WHILE TURNING FROM A DEAD STOP INTO THE NEIGHBORHOOD ON A LIGHT COATING OF SNOW CAUSED THE CAR TO SLIDE OUT OF CONTROL AND HIT A LARGE ROCK CAUSING FRONT FENDER/ BUMPER DAMAGE THEN BOUNCED BACK ONTO THE ROAD. THIS IS NOT THE FIRST TIME THE CAR HAS SLID ON ANYTHING BUT A DRY SURFACE. ALL LAST WINTER, WE HAD TO LEAVE THE CAR IN THE GARAGE IF THERE WAS ANY SNOW ON THE GROUND. WE HAVE NEVER HAD THIS PROBLEM WITH ANOTHER VEHICLE. IT IS UNDRIVEABLE IN ANY SNOW. I HAVE COMPLAINED TO THE DEALER AND THEY SAY THEY HAVE HEARD ABOUT COMPLAINTS ON THE 18 INCH TIRES, BUT OFFER NO SOLUTIONS. THESE TIRES ARE A HAZARD AND NEED TO BE REPLACED. I HAVE LOOKED FOR SNOW TIRES OR OTHER SOLUTIONS, BUT THEY ARE NOT MADE FOR 18 INCH WHEELS. *TR
2012 HYUNDAI SONATA GLS. MILEAGE NOT AS ADVERTISED. STICKER SAID 25 CITY AND 35 HIGHWAY. HAVE TRACKED MILEAGE FROM 1000 TO 5000 MILES AND AVERAGES 23 MPG INCLUDING SOME HIGHWAY DRIVING. NEVER DRIVE AGGRESSIVELY. I BOUGHT THIS CAR THINKING I WOULD BE GETTING MILEAGE AS ADVERTISED. TRIED TO CALL HYUNDAI CUSTOMER SERVICE AT 800-633-5151 FOR A CASE NUMBER AND WAS ON HOLD FOR 10 MINUTES BEFORE HANGING UP. ALLEN HYUNDAI DEALER SAYS NOTHING THEY COULD DO AND RECOMMENDED GOING TO ANOTHER DEALER FOR MILEAGE TESTING OR CALL HYUNDAI CUSTOMER SERVICE. *TR
BOUGHT CAR AS NEW WITH 6172 MILES, CAR HAS CONSISTENT PULL TO RIGHT, WHEN TRYING TO MAKE CORRECTION, CAR STARTS TO PULL HARDER. DROVE CAR ON SNOWY ROADS AND WAS UNABLE TO KEEP CAR IN LANE AT A SAFE DRIVING SPEED WITH TRAFFIC, CAUSING ME TO SLOW AND BECAME A HAZARD ON ROADWAY. HAVE TAKEN TO 2 DIFFERENT DEALERSHIPS 4 TIMES BEING TOLD "THAT THIS A NORMAL CONDITION AND THERE IS NOTHING WRONG". HAVE TAKEN TO THIRD PARTY REPAIR SHOP, WHO HAS DOCUMENTED A PULLING PROBLEM, BUT UNABLE TO REPAIR DUE TO WHAT THEY DIAGNOSE AS A COMPUTER POWER ASSIST PROBLEM. DRIVE CAR ONLY ON DRY ROADS AND NOT BEING USED FOR DAILY USE DUE TO THIS UNSAFE AND DANGEROUS STEERING CONDITION. *TR
VEHICLE HAS BEEN TO DEALERSHIP 5 TIMES FOR STEERING ISSUE. CAR PULLS TO RIGHT NO MATTER ROAD CONDITIONS, TYPE OF ROAD, OR SPEED OF VEHICLE. CAR SHOWED EXCESSIVE TIRE WEAR AROUND 3500 MILES. IN TOTAL CAR HAS BEEN ALIGNED FIVE TIMES, FOUR NEW TIRES PUT ON CAR, NEW STRUTS AND MOUNTS, AND NEW SHOCKS. HAD INDEPENDENT MECHANIC DRIVE VEHICLE AFTER VEHICLE "REPAIRED" FIFTH TIME AND HE SAID THERE IS SOMETHING DEFINITELY WRONG WITH THE VEHICLE'S STEERING. WENT TO THE DEALERSHIP TODAY TO INFORM THEM THAT THEIR LAST ATTEMPT TO REPAIR THE VEHICLE FAILED. THEY BASICALLY BLEW MY HUSBAND OFF AND TOLD HIM THE CAR IS FIXED. HOWEVER, CAR IS STILL PULLING TO THE RIGHT AND HE IS EXPERIENCING ARM FATIGUE FROM THE PULLING OF THE STEERING WHEEL. *TR
SINCE PURCHASING THIS VEHICLE, IT HAS HAD STEERING PROBLEMS. IT TRACKS CONSTANTLY TO THE LEFT AND IS EXHAUSTING HOLDING THE WHEEL IN LINE ON LONGER TRIPS. I HAVE HAD IT TO THE DEALER FOUR TIMES AND THEY HAVE GIVEN A VARIETY OF REASONS/EXCUSES. THE FIELD MANAGER CAME OUT AND WHEN I PICKED THE CAR UP, ALL THEY SAID WAS IT WAS FINE AND NOTHING WAS DONE. IT IS WEARING THE TIRES. I SAW THAT THERE WAS SOME SORT OF FIX FOR THE 2011, BUT CLEARLY THIS NEEDS A FIX. *TR
THE WINDSHIELD IS OPTICALLY DISTORTED AND HAS BEEN SINCE DAY #1. I POINTED THAT OUT TO THE DEALER'S SERVICE TEAM 2 TIMES. THE SECOND TIME THE SERVICE MANAGER PULLED UP A 2013 & SHOWED ME THAT IT WAS DISTORTED LIKE MY WINDSHIELD & SAID IT MUST BE NORMAL. I ASKED IF IT COULD BE REPLACED HE SAID NO. *TR
SINCE THE FIRST DAY I LEASED THIS VEHICLE I'VE COMPLAINED ABOUT THE STEERING. I WAS TOLD THAT ONLY HAPPENED IN THE 2011 SONATA AND IT HAS BEEN CORRECTED. THE DEALER TELLS ME THERE IS NOTHING WRONG! SURELY THERE IS! THE CAR HAS A MIND OF IT'S OWN WHEN DRIVING. IT IS ALL OVER THE ROAD, WHEN I PUT ON THE BRAKE IT GOES OFF TO THE LEFT. I HAD TO REACT FAST IN A SITUATION, AND I TRULY THOUGHT I WAS GOING TO FLIP OVER DUE TO THE STEERING. THE 2012 SONATA IS A VERY DANGEROUS WHEN IT COMES TO THE STEERING. *TR
DISHONEST MILEAGE CLAIMS: 2012 HYUNDAI SONATA."ADVERTISED: 26/35" - ACTUAL 24/25...NOT EVEN CLOSE. CLASS ACTION SUIT IN CA BUT, INEXPLICABLY, ONLY 'CERTAIN' MODELS. I'VE NOT HEARD ONE SONATA OWNER 'HAPPY' WITH THEIR MILEAGE. ITS FRAUDULENT AND MISLEADING AT BEST. HYUNDAI IS SENDING AN ENGINEER TO LOOK AT THE VEHICLE BUT IF THEY'RE ON HYUNDAI PAYROLL WHAT KIND OF RESULT DO YOU THINK I'LL GET? *TR
I RECENTLY BOUGHT A HYUNDAI SONATA SE 2.0T ON OCT 26 2012, EVER SINCE I BOUGHT IT, I'VE REALIZED THAT THE MPG THAT IT GIVES ME IS 17 NO MATTER IF I'M IN CITY OR HIGHWAY, WHILE MINIMAL ESTIMATES ARE 23 IN THE CITY. I'VE LOOKED ON HYUNDAI FORUMS AND IT SEEMS LIKE I'M NOT THE ONLY ONE WITH THIS ISSUE. CONTACT WITH THE DEALERS HAS BEEN NOTHING BUT A PAIN, THEY CONTINUE TO ARGUE WITH ME THAT, THAT IS IMPOSSIBLE AND WON'T EVEN TAKE A LOOK AT THE VEHICLE. I'VE BEEN TO TWO SEPARATE DEALERS WITH THE SAME OUTCOME. *TR
ONE MONTH AFTER PURCHASING A NEW 2012 HYUNDAI SONATA, I NOTICED A CREAKING NOISE COMING FROM REAR SUSPENSION/SUB-FRAME AREA WHEN THE ENTERING AN INCLINED DRIVEWAY OR NON-UNIFORM ROADWAY. THIS STARTED AT AROUND THE 700-MILE MARK ON MY VEHICLE ODOMETER. THIS ISSUE WAS REPORTED TO HYUNDAI NORTH AMERICA CORPORATE APPROXIMATELY 3-MONTHS AGO, IN AUGUST 2012. THE LOCAL DEALERSHIP I VISITED IN MY AREA HAS ACKNOWLEDGED THE NOISE EXISTS, BUT HAS DISMISSED IT AS "NORMAL BODY CREAK FLEX, SONATAS MAKE THIS NOISE." I PUSHED THE ISSUE TO HYUNDAI NORTH AMERICA CORPORATE AND THEY HAD ORIGINALLY AGREED TO HAVE THE DISTRICT PARTS AND SERVICE MANAGER EXAMINE THE VEHICLE TO DIAGNOSE THE PROBLEM. CURRENTLY, HYUNDAI NORTH AMERICA CORPORATE HAS JUST INFORMED ME THE LOCAL DEALERSHIP DOESN'T WANT TO LOOK AT MY VEHICLE ANYMORE AND TO CONSIDER BRINGING MY VEHICLE TO ANOTHER DEALER. ADDITIONALLY, THEY ARE NOW STATING THAT THEY HAD NO KNOWLEDGE OF EVER MAKING AN APPOINTMENT WITH DISTRICT PARTS AND SERVICE MANAGER. I HAVE BEEN WAITING 3-MONTHS TO MEET THE DISTRICT PARTS AND SERVICE MANAGER, AND THE RESPONSE FROM HYUNDAI NORTH AMERICA CORPORATE UP UNTIL NOW IS TO BE PATIENT AND WAIT TO BE CONTACTED WITH AN APPOINTMENT DATE. THE VEHICLE STILL MAKES THIS NOISE WITH NO RESOLUTION. I AM CONCERNED THAT THERE IS METAL TO METAL CONTACT, AND IN THE LONG-TERM FUTURE, CORROSION OR FATIGUE COULD OCCUR WITH THE SUSPECT COMPONENTS. NUMEROUS CASES OF THIS NOISE HAVE BEEN DOCUMENTED ON HYUNDAI INTERNET FORUMS, BUT HYUNDAI
TL* THE CONTACT OWNS 2012 HYUNDAI SONATA. THE CONTACT STATED THAT THE VEHICLE ROLLED AWAY WHEN THE VEHICLE WAS TURNED OFF. THE CONTACT TURNED THE VEHICLE OFF BY THE PUSH TO START BUTTON AND DID NOT REALIZE THAT HE NEVER PUT THE VEHICLE IN PARK. THE CONTACT EXITED THE VEHICLE AND THE VEHICLE BEGAN TO ROLL DOWN A HILL. THE CONTACT WAS ABLE TO RE ENTER THE VEHICLE AND MANAGED TO STOP IT WITHOUT CRASHING INTO ANYTHING. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 8,000...UPDATED 12/14/12 *BF
TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH THE CONTACT SMELLED A BURNING ODOR. THE VEHICLE SUDDENLY STALLED. THE CONTACT NOTICED SMOKE COMING FROM UNDERNEATH THE HOOD. AFTER INSPECTING THE VEHICLE THE CONTACT NOTICED THE FUSE BOX WAS ON FIRE. THE CONTACT WAS ABLE TO EXTINGUISH THE FIRE OUT. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 23,000.
TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA HYBRID. THE CONTACT STATED THAT WHILE TRYING TO ACCELERATE FROM A COMPLETE STOP, THE VEHICLE JERKED ABNORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE ISSUE. THE FAILURE MILEAGE WAS 108 AND THE CURRENT MILEAGE WAS 850.
TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, A LOUD, ABNORMAL BANG WAS HEARD FROM THE FRONT PASSENGER SIDE OF THE VEHICLE. THE VEHICLE THEN LOST BRAKING AND STEERING ABILITIES AS THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY AND THE CONTACT WAS INJURED. THE VEHICLE WAS DESTROYED. THE CONTACT STATED THAT THE LOUD BANG WAS A RESULT OF EITHER A TIRE BLOWING OR A DEFECTIVE STRUT THAT CAUSED THE TIRE BLOW. THE CONTACT CALLED THE MANUFACTURER REGARDING THE CRASH. THE MANUFACTURER ADVISED THAT THEY WOULD INVESTIGATE THE CRASH. THE FAILURE MILEAGE WAS 20,000.
TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA. THE CONTACT STATED THAT THE HORN ON HIS ALARM WAS NOT LOUD ENOUGH. THE CONTACT WENT TO THE DEALER WHO REFUSED TO PROVIDE ANY ASSISTANCE SINCE THEY WERE NOT ABLE TO ALTER THE DESIGN OF THE VEHICLE ALTHOUGH THEY WERE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 5,000.
THE VEHICLE LOOSES POWER WHILE DRIVING ON THE ROAD AND ALL THE ELECTRONICS SHUT DOWN. I LOST POWER STEERING AND POWER BRAKES AND COULD NOT STOP THE VEHICLE. THE VEHICLE HAS AN ELECTRICAL PROBLEM THAT THE SERVICE TECHNICIANS CAN NOT SEE ON THE COMPUTER OR FIGURE OUT. FIRST THE SERVICE TECH SAID IT WAS A FUSE NOT PLUGGED IN ALL THE WAY THEN THEY SAY IT WAS THE BATTERY.. I FEAR FOR MY LIFE IN THIS CAR AND WILL NEVER DRIVE IT AGAIN. IF I WERE IN A CROSS WALK I WOULD HAVE HIT A PEDESTRIAN OR I COULD HAVE HIT ANOTHER VEHICLE. LUCKILY I WAS NOT ON A HIGH SPEED ROAD OR GOING THROUGH A TOLL BOOTH OR THERE WOULD HAVE BEEN SERIOUS INJURIES. I CANNOT BELIEVE THAT THE MANUFACTURER FEELS I SHOULD DRIVE THIS CAR. THEY TOLD ME IT WAS OK BEFORE AND I ENDED UP HAVING AN ACCIDENT. THIS CAR HAS AN ELECTRONIC DEFECT. THEY DO NOT PUT ANY VALUE ON LIVES. *TR
MY 2012 HYUNDAI SONATA TURBO HAS THE FOLLOWING PERSISTENT ISSUE. WHEN THE VEHICLE SITS OVER NIGHT, IN COOL WEATHER CONDITIONS OF ABOUT 60 DEGREES AND/OR LOWER, UPON FIRST START IN THE MORNING IT WILL NOT REV PAST 4000 RPM (WHILE DRIVING) AND AS A RESULT IT DOESN'T HAVE THE POWER TO MERGE ONTO THE HIGHWAY IN A MANNER THAT I WOULD CONSIDER SAFELY. I KNOW OF A TECHNICAL SERVICE BULLETIN THAT HYUNDAI HAS RELEASED THAT'S SUPPOSE TO RESOLVE THIS ISSUE HOWEVER, I ALSO HAVE KNOWLEDGE OF ABOUT 10 VEHICLES WITH THIS SAME ISSUE, SOME THE ISSUE PERSISTED EVEN AFTER THE DEALER CLAIMED TO HAVE REPAIRED IT. WHAT I CONSIDER THE MAIN SAFETY ISSUE TO BE IS; THERE IS NO INDICATION/ALERT WITHIN THE VEHICLE'S DASHBOARD ILLUSTRATING THE ISSUE AFFECTING THE ACCELERATION/PERFORMANCE. MY VEHICLE HAS NORMAL POWER CITY STREETS OR AT ABOUT 30 MPH OR LESS. I DISCOVERED THE ISSUE WHEN TRYING TO MERGE ONTO A HIGHWAY, DUE TO LACK OF ACCELERATION POWER (WHICH MY VEHICLE SHOULD/DID HAVE), I WAS NEARLY REAR-ENDED BY A 18 WHEELER AS I WAS TRYING TO GET UP TO HIGHWAY SPEED. THIS IS A HUGE SAFETY ISSUE. NO CHECK ENGINE LIGHT HAS EVER TURNED ON. MY VEHICLE HAS NEVER BEEN IN AN ACCIDENT AND HAS ABOUT 13,000 MILES ON IT NOW. I WOULD GREATLY APPRECIATE YOUR ATTENTION ON THIS HAZARDOUS MATTER. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
2012 HYUNDAI SONATA. CONSUMER STATES CONCERN WITH ELECTRONIC IGNITION SYSTEM AND THE LACK OF AN ENGINE KILL SWITCH. *TGW THE CONSUMER STATED HE HAD NO WAY OF SHUTTING DOWN THE VEHICLE IF THE COMPUTER SYSTEM ACCELERATED OR IF HE ENCOUNTERED A STUCK GAS PEDAL. THE CONSUMER WANTS TO KNOW, THAT HE HAS A POSITIVE MEANS OF MANUALLY SHUTTING DOWN THE VEHICLE IN AN EMERGENCY SITUATION. THE CONSUMER WOULD LIKE A CLEAR EXPLANATION OF THE PUSH BUTTON ENGINE STAR/STOP SWITCH. HE WOULD LIKE TO KNOW IS IT A COMPUTER FUNCTION OR A MANUAL ELECTRICAL DISCONNECT TO THE VEHICLES ELECTRONICS. ALSO, IF IT IS A COMPUTER FUNCTION, WILL THE DEALER INSTALL A MANUAL TOGGLE SWITCH UNDER THE DASH THAT WILL KILL ALL ELECTRICAL POWER TO THE VEHICLE. THE CONSUMER STATED THE HYUNDAI SENT HIM A LETTER, ADVISING HIM TO REFERENCE HIS OWNERS MANUAL. HOWEVER, THE MANUAL DID NOT ADDRESS HIS PRIMARY CONCERN. THE MANUAL ONLY TALKED ABOUT HOW TO OPERATE THE SWITCH. UPDATED 11/13/12
WHILE BRAKING HARD TO AVOID A COYOTE, VEHICLE PULLED HARD RIGHT EVEN THOUGH I WAS TRYING TO STEER LEFT. WAS PULLED OFF ROAD TO THE RIGHT AND HIT A DRIVEWAY. CAUSED EXTENSIVE DAMAGE TO UNDER CARRIAGE AND BUMPER. NOTIFIED DEALERSHIP OF THE ISSUE WHILE VEHICLE WAS REPAIRED AT THE SAME DEALERSHIP I PURCHASED VEHICLE FROM. AT THE END OF SEPTEMBER 2011, I RECEIVED AN E-MAIL FROM HYUNDAI BLUE LINK THAT THERE WAS AN ISSUE WITH THE ESC (ELECTRONIC STEERING CONTROL). BROUGHT THE VEHICLE TO THE DEALERSHIP AND WAS TOLD THAT IT WAS AN ERROR WITH THE BLUE LINK SYSTEM. A MONTH LATER, ANOTHER E-MAIL, TOOK CAR BACK TO DEALERSHIP, THEY PERFORMED DIAGNOSTICS AND A CLOCK WHEEL SENSOR WAS DEAD IN THE STEERING COLUMN. THE ESC ADJUSTS PRESSURE TO THE BRAKE CALIPERS IN AN ATTEMPT TO MAINTAIN THE VEHICLE IN THE SAME DIRECTION BEFORE BRAKING. WAS TOLD BY SERVICE MANAGER THAT IF A SENSOR WAS BAD IN THE STEERING COLUMN, IT WOULD AFFECT THE BRAKING AND COULD HAVE CAUSED THE VEHICLE TO IMPROPERLY APPLY BRAKING PRESSURE THUS PULLING THE CAR OFF THE ROAD. CONTACTED INSURANCE COMPANY AND THEY WERE PURSUING HYUNDAI ABOUT THIS ISSUE. *TR
TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA. THE CONTACT STATED THAT HE NOTICED A BUILD-UP OF A DEWY SUBSTANCE ON THE INSIDE OF THE WINDSHIELD. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS WHERE THE CONTACT WAS INFORMED THAT THE DEWY RESIDUE WAS CAUSED BY THE SUN HEATING THE DASHBOARD AND VAPORS EMITTING FROM THE DASHBOARD AS A RESULT. THE MANUFACTURER WAS NOTIFIED AND ADVISED THE CONTACT THAT THE VEHICLE WAS SAFE TO DRIVE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 11,400.
TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA. THE CONTACT STATED THAT FUEL FUMES WERE EMITTED INTO THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 2,000. UPDATED 10/11/12*LJ UPDATED 10/17/12
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2012 Hyundai Sonata → · Every Sonata year → · How the figures are calculated →