TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA. THE CONTACT STATED THAT THE AIR BAG LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE DEALER DETERMINED THAT THE AIR BAG DETACHED ITSELF FROM THE STEERING COLUMN AND NEEDED TO BE RE-ATTACHED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ONLY OFFERED TO PAY FOR A PORTION OF THE REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 78,000.
2012 Hyundai Sonata complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2012 record →
MY WIFE AND LITTLE KIDS WERE TRAVELING ON HIGHWAY WHEN THE CAR LOST POWER STEERING AND ALL THE LIGHTS LIGHT UP ON THE INSTRUMENTAL PANEL. LUCKILY, SHE WAS ABLE TO MANEUVER THE CAR TO A SIDE OF THE ROAD AVOIDING REAR-ENDED COLLISION. THERE WAS NO INDICATION OF ANY PROBLEM UP UNTIL LAST SECOND. IT WAS TOWED AWAY AND LATER DECLARED AS ENGINE SEIZED. THIS CAR IS DANGEROUS AND HAZARD ON A ROAD.
ON AUGUST 7, 2015 AT APPROXIMATELY 9:30 PM, I WAS COMING BACK FROM RUNNING AN ERRAND WITH MY 16-YEAR OLD DAUGHTER IN THE CAR WITH ME. I MADE A RIGHT-HAND TURN WHEN SUDDENLY, ALL OF THE LIGHTS ON THE INSTRUMENT PANEL ILLUMINATED AND THE ENGINE STOPPED. ADDITIONALLY, I LOST ALL POWER STEERING, ETC. I WAS ABLE TO MANEUVER THE VEHICLE TO THE SIDE OF THE ROAD IMMEDIATELY, BUT ALMOST GOT REAR-ENDED BY A PICKUP TRUCK THAT WAS FOLLOWING ME. I TURNED OFF THE CAR, LET IT SIT FOR A FEW MINUTES, AND STARTED IT UP AGAIN. THE CAR SEEMED FINE AT THAT POINT, AND I WAS ABLE TO CONTINUE MY SHORT DRIVE BACK TO MY HOME (APPROXIMATELY 1.25 MILES). WHEN I ARRIVED AT HOME AND PLACED THE CAR IN PARK, THE OIL PRESSURE LIGHT WAS FLICKERING SLIGHTLY. I TURNED THE CAR OFF AND WENT INTO THE HOUSE FOR THE NIGHT. THE NEXT MORNING (8/8/15), I CHECKED THE OIL LEVEL IN THE ENGINE, AND NOTED THAT IT WAS SLIGHTLY ABOVE THE FILL LINE. I ADDED SOME SYNTHETIC OIL TO THE ENGINE, CHECKED THE LEVEL AND NOTED THAT IT WAS ADEQUATE. I STARTED THE ENGINE TO GO RUN SOME ERRANDS. THE CAR SEEMED FINE AT FIRST, BUT WHEN I WAS APPROXIMATELY 5 MILES FROM MY HOME, THE OIL PRESSURE LIGHT BEGAN TO FLICKER AGAIN WHILE THE CAR WAS IDLING (AT A STOP LIGHT, ETC.) I CALLED MY HUSBAND RIGHT AWAY, WHO TOLD ME TO BRING THE CAR HOME. I NOTED THAT THE ENGINE HAD SOMEWHAT OF A TICKING NOISE WHILE DRIVING IT. WHEN I WAS APPROXIMATELY A QUARTER-MILE FROM HOME, THE ENGINE STARTED KNOCKING/BANGING VERY LOUDLY. I IMMEDIATELY SHUT THE CAR OFF, CA
WE WERE TRAVELING AT APPROXIMATELY 65 MPH IN THE 2ND FROM RIGHT LANE IN HEAVY RUSH HOUR TRAFFIC WHEN THE ENGINE ABRUPTLY STOPPED AND COULD NOT BE RESTARTED. MY WIFE HAD DIFFICULTLY STEERING AND BRAKING TO MOVE TO THE BREAKDOWN LANE FROM THE LOSS OF ENGINE POWER. IT WAS VERY FORTUNATE THAT WE WERE NOT HIT BY ONCOMING TRAFFIC. THE CAR WAS TOWED TO THE DEALER WHO STATED THAT THE ENGINE HAD SEIZED AND NEEDED TO BE REPLACED AT GREAT EXPENSE.
WHILE DRIVING AT A SPEED OF 70 MPH THE ENGINE QUIT. THERE WAS NO PREVIOUS NOISE OR INDICATION OF A PROBLEM. TOW TRUCK DRIVER TRIED TO JUMP START WITH NO SUCCESS. TOWED TO HYUNDAI DEALER. THEY TESTED THE BATTERY AND DETERMINED THERE WAS A DEAD CELL. NEW BATTERY WAS INSTALLED STILL WOULD NOT START. AFTER FURTHER INVESTIGATION IT WAS DETERMINED THE ENGINE SEIZED UP. ORDERED AND INSTALLED A NEW REMANUFACTURED ENGINE. TOOK ELEVEN DAYS TO COMPLETE. UPDATE 9/15/15*CW UPDATED 12/13/2017*CN
I HAD A MINOR FENDER BENDER ( A PERSON HIT ME AND TOOK OFF) 1 BLOCK LATER THE ENGINE DIED. IT WAS TAKEN TO THE SHOP WHERE I WAS FIRST TOLD IT NEEDED A NEW BATTERY AND A STARTER. BATTERY WAS ONLY 12 MONTHS OLD AND STARTER WAS NOT A PROBLEM. I HAD IT TOWED TO HYUNDAI AND THEY TOLD ME THE ENGINE SEIZED FROM SLUDGE AND WATER. I I DONT EVEN HAVE A SPRINKLER SYSTEM FOR WATER DAMAGE AND WE ARE IN A DROUGHT AND THE OIL WAS CHANGED A FEW MONTHS AGO. I HAD READ ABOUT THE SEIZED ENGINE ISSUES ON THIS MODEL BUT HYUNDAI SAYS THAT IS NOT TRUE. I POINTED OUT TO THEM THAT NO OIL LIGHT CAME ON AND NO CHECK ENGINE LIGHT CAME ON.I HAVE HAD NO PROBLEMS WITH THIS CAR UNTIL THIS HAPPENED. THEY REFUSE TO DO ANY THING ABOUT IT BUT ARE WILLING TO CHARGE ME $6700.00 TO REPLACE THE ENGINE
MY STEERING WHEEL HAS A SIGNIFICANT CLICK WHEN I TURN ON IT. I WENT TO THE DEALERSHIP AND THEY TOLD ME IT WAS NOT COVERED UNDER WARRANTY. HYUNDAI OF TAMPA TOLD ME IT WAS A COUPLING IN THE STEERING WHEEL COLUMN AND IT IS A COMMON PROBLEM. I HAVE 71745 MILES ON A 2012 SONATA. HYUNDAI HAD A RECALL WITH THIS PROBLEM ON THEIR 2011 MODEL, BUT NOT ONE UNDER 2012. I SPOKE TO JESSICA WITH HYUNDAI CUSTOMER CONNECT CENTER. SHE WAS POLITE BUT COULD NOT DO ANYTHING EXCEPT OFFER ME A $35 COUPON FOR MAINTENANCE.
ON OUR FIRST TRIP ON THE INTERSTATE, NOTICED DIFFICULTY KEEPING THE CAR FROM "WANDERING" THE ROAD STARTING JUST OVER 50MPH. THE STEERING WHEEL IS STRAIGHT AS CAN BE, BUT IT'S ALMOST UNSAFE SWITCHING LANES ON THE HIGHWAY. READ REVIEWS OF SEVERAL OTHER COMPLAINTS WITH THE SAME PROBLEM. CAN'T RELAX DRIVING, AS YOU ARE CONSTANTLY KEEPING TIGHT CONTROL OF THE WHEEL.
THE FRONT-END WILL WOBBLE AT CERTAIN SPEEDS, AROUND 25 & 45 MPH. IT HAS BEEN TO THE DEALER 3 TIMES NOW. FIRST, THEY FIXED THE ALIGNMENT. NEXT, THEY SAID THEY COULDN'T DETECT ANYTHING WRONG. THIRDLY, I DROVE WITH THE SERVICE MANAGER, AND HE IMMEDIATELY DETECTED A PROBLEM. HE HAD THE FRONT 2 TIRES REPLACED, WITH ALLEVIATED THE PROBLEM FOR A TIME, BUT WITHIN A COUPLE WEEKS, THE WOBBLE COULD BE FELT EASILY AGAIN, AT THE SAME SPEEDS AS BEFORE.
ENGINE RATTLING SOUND UPON ACCELERATION AND OIL BURNING FAST.BROUGHT INTO DEALERSHIP 3X FOR THE SAME CONCERN. TWICE WHILE IT WAS STILL UNDER WARRANTY. SENT HOME SAYING THEY COULDN'T FIGURE IT OUT. EVEN ASSURED US IT WAS NOTHING SERIOUS. ON THIRD TIME (60,800 MI), CAR BURNED THROUGH OIL AND OIL LIGHT CAME ON, RATTLING SOUNDS CAME BACK, STEREO STOPPED WORKING, CAR DIED (NEW STARTER NEEDED). DEALERSHIP INSPECTED IT AND SAID THEY FIGURED IT OUT THIS TIME (HOW CONVENIENT THAT THEY FINALLY DID RIGHT AFTER THE WARRANTY EXPIRED), SUGGESTED A BRAND NEW ENGINE. SAYS THERE WAS TONS OF SLUDGE AND METAL SHAVING IN THE OIL. THEY CITED 'OWNER NEGLECT'. WE PROVIDED THEM EVERY DOCUMENTATION OF MAINTENANCE AND CONSISTENT OIL CHANGES. DENIED HONORING OUR WARRANTY. DID RESEARCH AND FOUND 2011-2012 SONATAS HAVE A MANUFACTURING ENGINE DEFECT. PEOPLE ALL HAVE SAME ISSUES AND OUTCOMES WITH THEIR CARS. HYUNDAI WILL NOT EVEN LOOK AT OUR PROOF OF MAINTENANCE AND CONTINUE TO DENY THERE IS AN ISSUE WITH THEIR ENGINE.
LOW PROFILE HANCOCK TIRE 225 / 45 R18 HAS A SIDEWALLS WITH A LIP ON IT THAT EXTENDS ABOVE THE WHEEL'S .. EACH OF THE TIRES SHOWS SPOTS WHERE A PART OF THE TIRE'S LIP WAS SLICED RIGHT OFF OR IN BIG GASHES...OR IS IT TIRE ROT? . EACH GASH ARE NOTH EVEN CLOSE TO THE RIM AND SHOWS NO SIGN OF HITTING A CURB. EACH OF MY TIRES HAVE A VO U PLEASE OF THESE GASHES. DEALER SAID NOPE THATS NOT NORMAL BUT ITS HOLDING AIR SO NOTHIS THEY CAN DO. . THE NEW 2012 HYUNDAI SONATA EQUIPPED WITH THESE TIRES WAS PURCHASED IN JULY 2014.
TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA. WHILE DRIVING 45 MPH AND CHANGING LANES, THE STEERING COLUMN MADE A CLICKING SOUND WITHOUT WARNING. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE STEERING RACK WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.
TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA. WHILE OPERATING THE VEHICLE, THE FRONT PASSENGER SIDE SEAT BELT SENSOR LIGHT WOULD INTERMITTENTLY FLASH OFF AND ON ALTHOUGH THE PASSENGER SEAT WAS UNOCCUPIED. EVENTUALLY, THE FRONT PASSENGER SIDE AIR BAG SENSOR LIGHT WOULD ALSO FLASH OFF AND ON WHEN A PASSENGER WAS NOT PRESENT. THE CHECK ENGINE LIGHT ALSO ILLUMINATED. WHILE DRIVING APPROXIMATELY 60 MPH, THE STABILITY CONTROL ESC SENSOR LIGHT ILLUMINATED AND THE VEHICLE WOULD NOT ACCELERATE. AFTER SHUTTING THE VEHICLE OFF AND RESTARTING THE ENGINE, THE VEHICLE OPERATED AS NORMAL. THE VEHICLE WAS TAKEN TO THE DEALER. NO ADDITIONAL INFORMATION WAS AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 18,000.
MY ENGINE SEIZED WITH NO WARNING. I WAS TRAVELING DOWNHILL AND THE MOTOR JUST SHUTOFF. HAD THE VEHICLE TOWED TO THE DEALER WHO NOTIFIED ME THAT THE ENGINE WAS SEIZED. THIS IS A HUGE SAFETY CONCERN AS IT COULD HAVE HAPPENED IN THE MIDDLE OF TRAFFIC. *TR
AIRBAG WARNING LIGHT CAME ON AND WILL NOT GO OFF. *TR
I WAS DRIVING HOME FROM WORK WHEN ALL OF A SUDDEN MY CHECK ENGINE LIGHT CAME ON AND I STARTED HEAR NOISES COMING FROM MY ENGINE. I PULLED OVER SOMEWHERE SAFE AND EVENTUALLY HAD TO GET IT TOWED TO A HYUNDAI DEALER. I'M NOT THE ORIGINAL OWNER OF THE CALL SO THE DEALER TELLS ME I CANT USED THE 100,000 MILE WARRANTY. I HAVE ANOTHER WARRANTY COMPANY WHO WANTS THE DEALER SHIP TO COME TO A FINAL DECISION AS TO WHY MY ENGINE STOPPED WORKING. THERE WAS NO SLUDGE IN MY OIL PAN BUT THERE US METAL WHICH OBLIVIOUSLY MEANS SOMETHING MESSED UP ON THE INSIDE. HYUNDAI IS TELLING ME UNDER NO CIRCUMSTANCE WILL THEY FURTHER INVESTIGATE WHAT HAPPENED TO MY VEHICLE AND WYNN IS TELLING THEM THEY WILL NOT PAY FOR MY VEHICLE UNLESS THEY HAVE THE SPECIFIC REASON AS TO WHY A ENGINE THAT ONLY HAD 86,000 MILES STOPPED WORKING. MY HUSBAND HAS A 2007 HONDA CIVIC THAT HAS 210,000 MILES ON IT AND YET MY NEWER CAR DIES OUT AT ONLY 86,000 MILES TO ME THIS DOESN'T MAKE ANY SENSE AND I'M GETTING THE RUN AROUND ON ALL ENDS. I DON'T HAVE 6000 DOLLARS TO PAY OUT OF POCKET EXPENSES THAT IS WHY I GOT THE WARRANTY IN THE FIRST PLACE. MY ENGINE SHOULDN'T HAVE GONE OUT AND WITH NO WARNING!!!!!! SO NOW I'M STUCK WITHOUT A CAR, PAYING A CAR PAYMENT FOR A CAR I CANT DRIVE, AND NO WAY TO GET BACK AND FOURTH TO WORK THIS WILL CAUSE ME TO LOSE MY JOB AND NOT BE ABLE TO CARE FOR MY FAMILY SOMETHING HAS TO GIVE. *TR
TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA. THE CONTACT STATED THAT WHENEVER MAKING A TURN, THE STEERING WHEEL WOULD MAKE A LOUD CLANKING SOUND. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 22,000.
TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA. THE CONTACT STATED THAT AFTER THE FRONT AND REAR PASSENGER DOORS WERE CLOSED, THE REAR WINDOW SHATTERED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 58,000.
I WAS BACKING MY VEHICLE UP, WHICH WAS PARKED IN FRONT OF MY HOUSE, AND I NOTICED WHAT SOUNDED LIKE A CV JOINT NOISE FROM THE LEFT FRONT WHEEL AREA. THE PROBLEM HAS RECURRED SEVERAL TIMES SINCE BUT THE LATEST AND LOUDEST WAS AFTER I HAD THE VEHICLE INSPECTED AT THE DEALERSHIP ON 03/21/2015. THE NOISE TOOK ON AN EVEN LOUDER SOUND THAT WAS MORE OF A CLUNK LIKE A FRONT CONTROL ARM. THEREFORE, I CONTACTED HYUNDAI USA FOR A DETAILED EXPLANATION OF TSB 10055854 BUT THEY WILL NOT GO INTO ANY SPECIFICS ABOUT WHAT THE COMPONENT(S) ARE IN THIS CAMPAIGN. I FEEL THAT THIS IS AN INTENTIONAL COVER UP SO THAT THE NHTSA WILL NOT INVESTIGATE AND REQUIRE A SAFETY RECALL. VIN [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
MY CAR CAUGHT FIRE WHILE BEING TOWED BY MY MOTORHOME IN SOUTH MIAMI, FL ON ROUTE TO KEY WEST, FL. A SOUTH MIAMI, FL HYUNDAI DEALER REPAIRED MY CAR BUT DID NOT REPLACE ALL THE PARTS PAID FOR BY MY AUTO INSURANCE COMPANY. THE REPAIR SHOP DID NOT KEEP THE BURNED PARTS AS REQUESTED BY ME AND MY INSURANCE COMPANY REPRESENTATIVE. LATER, ANOTHER HYUNDAI DEALER COMPLETED THE REPAIRS AS AUTHORIZED BY HYUNDAI USA AFTER NUMEROUS COMMUNICATIONS WITH ME, BUT THE HYUNDAI DEALER WOULD NOT PROVIDE ME WITH THE BURNED PARTS AS REQUESTED. HYUNDAI DID NOT REPORT THAT A FIRE HAD CAUSED THE DAMAGE. NOT SURE IF HYUNDAI USA OR ITS DEALERS HAVE REQUIREMENTS TO REPORT FIRES IN THEIR VEHICLES. I HAVE NAMES OF CONTACTS WITH HYUNDAI USA IN CA. I HAVE THE BURNED TPMS SENSOR NOT REPLACED BY HYUNDAI, BUT PAID FOR AT MY EXPENSE TO A TIRE STORE IN MY HOME TOWN. I HAVE PICTURES OF MY CAR ON FIRE; PICTURES OF THE BURNED PARTS ON CAR IN POSSESSION OF MY INSURANCE COMPANY REPRESENTATIVE; I HAVE RECEIPTS FROM THE SOUTH MIAMI HYUNDAI REPAIRS, AND I HAVE RECEIPTS FROM THE OTHER HYUNDAI DEALER FOR PARTS NEEDING REPLACEMENT BUT NOT REPLACED BY THE SOUTH MIAMI HYUNDAI DEALER BUT PAID FOR BY MY AUTO INSURANCE COMPANY. I ALSO HAVE A RECEIPT FOR REPLACEMENT OF THE BURNED TPMS SENSOR BY A TIRE STORE IN MY HOME TOWN. I FILED A COMPLAINT AGAINST THE SOUTH MIAMI HYUNDAI DEALER WITH THE LOCAL GOVERNMENT AGENCY RESPONSIBLE FOR LICENSING AUTO REPAIR SHOPS IN THAT COUNTY. *TR
WHEN ATTEMPTING TO ACCELERATE THE VEHICLE TO GET ONTO THE FREEWAY THE ENGINE LOST ALL POWER. THIS INCIDENT HAS HAPPENED MULTIPLE TIMES ON MULTIPLE OCCASIONS, EACH TIME HYUNDAI AND THE DEALERSHIP HAVE FAILED TO IDENTIFY AND FIX THE PROBLEM. EACH POWER FAILURE EVENT HAS BEEN A NEAR ACCIDENT. I AM CONCERNED FOR THE MY PASSENGERS AND MY OWN SAFETY. THE VEHICLE HAS RECEIVED ALL REGULAR MAINTENANCE, OIL CHANGES AND RECALLS. A CASE HAS BEEN OPENED WITH HYUNDAI CUSTOMER SUPPORT. *TR
VEHICLE REQUIRES CONSTANT STEERING CORRECTING TO MAINTAIN A STRAIGHT PATH. ISSUE IS MOST OBVIOUS AT HIGHWAY SPEEDS, BUT OCCURS AT ANY SPEED. STEERING ALWAYS VEERS TO THE LEFT IF STEERING WHEEL IS RELEASED. *TR
EARLIER THAT DAY THE WRENCH WAS LIT UP ON THE DASHBOARD, BUT IT DISAPPEARED. I WAS DRIVING OUT OF MY NEIGHBORHOOD AT ABOUT 15-20 MPH AND THE SCREEN READ "WARNING! DO NOT DRIVE! IRREPARABLE DAMAGE TO ? I CAN'T REMEMBER" IT STARTED TO FREEZE THE DRIVING. THEN I PARKED IT AND IT WOULD NOT START BACK UP. IT WAS TOWED TO THE DEALER AND THEY REPLACED THE BATTERY AND HPCU. IT SCARES ME TO THINK WHAT WOULD HAVE HAPPENED IF I WAS ON THE FREEWAY. I BOUGHT THIS CAR APRIL 20, 2014 AND NOW CAN JUST GET 2/3'S WHAT I PAID FOR IT. SAD, BUT TRUE. WHEN I GET SOME MONEY I WILL BE TRADING THIS IN AS I AM NERVOUS DRIVING THIS CAR NOW. *TR
WITHOUT NOTICE/WARNING, ENGINE STARTED MAKING A METALLIC KNOCKING/FLAPPING SOUND WITH A LOT OF BLUE SMOKE EXHAUST WHEN RAPIDLY ACCELERATING. SHORTLY AFTER, ENGINE OIL LIGHT FLICKERED MOMENTARILY. FROM PAST EXPERIENCE, I KNEW TO PAY ATTENTION TO THIS. BY THE END OF THE SAME DAY, I ADDED ALMOST 5 QUARTS OF OIL. I ALSO BROUGHT THE CAR TO LOCAL HYUNDAI DEALER FOR A LATE AFTERNOON (4:30PM) APPOINTMENT JUST BEFORE NEW YEAR'S EVE. SERVICE ADVISOR MENTIONED THAT "BY THE TIME THE ENGINE OIL LIGHT COMES ON YOU'VE GOT LESS THAN A QUART OF OIL LEFT". HE SUGGESTED WE BRING THE CAR BACK WHEN THEY WOULD HAVE MORE TIME TO WORK ON IT. I PLANNED TO HAVE 40000-MILE SERVICE AND EXPECTED A SOMEWHAT EXPENSIVE REPAIR, SO I NEEDED TO WAIT UNTIL FEB 4, WHEN I WOULD HAVE FUNDS AVAILABLE. I BROUGHT THE CAR FOR SERVICE ON 2/4, AND WAS TOLD LATER THAT DAY THAT THE ENGINE WAS DAMAGED AND NEEDED REPLACEMENT. AFTER THOROUGH INSPECTION, WITH SEVERAL PHOTOS PROVIDED TO FACTORY, HYUNDAI REFUSED TO REPLACE THE ENGINE UNDER WARRANTY REPAIR, CITING MY LACK OF REGULAR SERVICE. I HAD THE CAR SERVICED AT 15000 MILES AT THE DEALERSHIP WHERE WE BOUGHT THE VEHICLE IN MARCH, 2012, BUT DID NOT HAVE ANY OTHER REGULAR SERVICE PERFORMED. DEALER (NOT THE PURCHASE DEALER) REQUESTED HYUNDAI DO A "GOODWILL REPAIR" THAT WOULD REQUIRE ME TO PAY $1900 LABOR, WHILE HYUNDAI WOULD PAY FOR THE ENGINE AND ALL FLUIDS (~$4800). AGAIN, HYUNDAI REFUSED. I UNDERSTAND MY ACCOUNTABILITY FOR OVERLOOKING REGULAR SERVICE, WHICH IS WHY I AGREED T
ON JAN 26 MY HUSBAND WAS DRIVING HOME AND THE ROAD CONDITIONS WERE SLIPPERY. WHEN HE WENT TO APPLY THE BRAKES, HE HEARD A LOUD POP AND THE BRAKE WENT ALL THE WAY DOWN TO THE FLOOR AND WOULD NOT COME BACK UP. LUCKILY THIS HAPPENED AROUND THE CORNER, BUT BY THE TIME THE CAR MADE IT INTO THE DRIVEWAY THE BRAKES WERE SMOKING. I HAD TO HAVE THE CAR TOWED TO THE MECHANIC. WE HAD TO REPLACE THE FRONT BRAKE PADS, CALIPERS AND ROTORS. ALSO THE BRAKE SWITCH OEM HAD TO REPLACED. WHEN ALL SAID AND DONE THE TOTAL COST CAME TO 729.64. CAN I TELL YOU HOW DISAPPOINTED I AM IN THIS VEHICLE?? THIS VEHICLE IS ONLY A 2012 MY HIGH BEAMS DON'T WORK NOR DOES THE CRUISE CONTROL. I AM STARTING TO THINK THIS CAR IS A REAL LEMON!!! AT THIS POINT I WOULD LIKE TO KNOW IF THE BRAKE SYSTEM HAS ANY RECALLS BECAUSE MY BILL WAS EXTREME AND SHOULD NOT HAVE HAPPENED ON A 2012. I DO NOT HAVE THE VIN NUMBER ON ME AT THIS TIME. VERY VERY DISAPPOINTED AND HAVE NOTHING GOOD TO SAY ABOUT THIS CAR! *TR
THE TIRE PRESSURE MONITORING SYSTEM (TPMS) HAS DISPLAYED ERRONEOUS TIRE PRESSURE READINGS DURING COLD WEATHER CLIMATES NUMEROUS DIFFERENT TIMES DESPITE HAVING THE CORRECT PSI OR ADDING AIR TO REACH AN ULTIMATE PSI READING. THIS HAS BEEN AN ISSUE WITH OTHER MODELS OF HYUNDAI VEHICLES WITH THE TPMS FEATURE ACCORDING TO OTHER OWNERS. *TR
TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA. AFTER REFUELING THE VEHICLE, A STRONG FUEL ODOR EMITTED IN AND AROUND THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 33,000.
SEP 2014: RECEIVED A RECALL NOTICE THAT THE TRANSMISSION SHIFT CABLE MAY DETACH FROM THE SHIFT LEVER PIN. SEP 2014: CONTACTED HYUNDAI SERVICE CENTER, BRANDON HYUNDAI, 9915 ADAMO DRIVE E, TAMPA FL 33619 AND WAS GIVEN AN APPOINTMENT FOR SEP 22/14 TO HAVE THE RECALL ISSUE TAKEN CARE OF. SEP 22/14: TOOK VEHICLE TO HYUNDAI SERVICE CENTER; HOWEVER, WAS INFORMED THAT THE PART WAS ON ORDER AND SOMEONE WOULD CONTACT ME ONCE THE PART WAS AVAILABLE. OCT 1/2014: CONTACTED HYUNDAI CUSTOMER SERVICE AT 855-671-3058 AND SPOKE TO [XXX] (# [XXX]) AS NO ONE CONTACTED ME AND I AM ASSUMED THAT THE PART WAS STILL NOT AVAILABLE. DEC 3/14: CONTACTED HYUNDAI CUSTOMER CONNECT CENTER AT [email protected] FOR ASSISTANCE. DEC 3/14: HYUNDAI MOTOR AMERICA ADVISED ME "WE WILL CONTACT BRANDON HYUNDAI ON YOUR BEHALF TO SEE WHEN PARTS WILL ARRIVE. WE WILL CONTACT YOU WITHIN 3-5 BUSINESS DAYS WHEN AN UPDATE TO YOUR CASE IS AVAILABLE AND LOOK FORWARD TO ASSISTING YOU FURTHER." TO DATE: NO ONE HAS CONTACTED ME AND I AM STILL DRIVING A VEHICLE THAT HYUNDAI RECALLED TO HAVE A DEFECTIVE PART FIXED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
I WAS DRIVING DOWN THE INTERSTATE GOING AROUND 60-65MPH. I HEARD A LOUD BOOM THAT SOUNDED LIKE A GUNSHOT, AS SOON AS I HAD A SAFE MOMENT TO PULL OVER I THEN REALIZED IT WAS MY SUNROOF THAT HAS BUSTED. I THEN WAS ABLE TO STEP OUT OF MY CAR AND REALIZED MY SUNROOF HAD BUSTED FROM THE INSIDE OUT. I AM VERY THANKFUL THAT I WAS ABLE TO STAY CALM, COOL, AND COLLECTIVE. I COULDN'T IMAGINE IF THE PULL OF MY SUNROOF FROM INSIDE THE CALL HAD BEEN OPENED. IT WOULD HAVE DEFIANTLY CAUSED A HAZARD NOT ONLY TO MYSELF BUT TO OTHER PASSENGERS AND DRIVERS ON THE HIGHWAY. *TR
WAS DRIVING 35 MPH MAKING A TURN WHEN I HEARD A KNOCKING NOISE. WAS SUBTLE AT FIRST. CHECKED OIL AND WAS LOW. ADDED 1 QRT OF OIL. DROVE HOME ABOUT 2 MILES AND KNOCKING BECAME EXTREMELY LOUD. TOOK IT TO LEN STOLER HYUNDAI DEALERSHIP AND THEY STATED THAT EXHAUST MANIFOLD, DRIVE BELT, PISTONS, AND VALVES NEED TO BE REPLACED. BASICALLY, $6300.00 WORTH OF WORK. CAR IS UP TO DATE ON ALL MAINTENANCE. NO OTHER ISSUES WITH CAR. WARRANTY DOES NOT COVER ENGINE DAMAGE AND NO HELP WAS GIVEN. I HAVE SEEN MANY OTHER COMPLAINTS ABOUT THE SAME ENGINE ISSUES. HYUNDAI SHOULD REPLACE! *TR
STARTER AND BATTERY NEEDED TO BE REPLACED ON 2012 HYUNDAI SONATA. NOT COVERED BY MY WARRANTY. *TR
FIRST TIME NOTICED THAT THE OIL PAN IS LEAKING AT 15,042 MILES. TOOK THE CAR TO THE DEALERSHIP AND THEY RESEALED IT UNDER WARRANTY. STARTED LEAKING AGAIN AT 22,566 MILES AND TOOK IT TO THE DEALERSHIP. THIS TIME THEY REPLACED THE OIL PAN AND RESEALED IT AGAIN UNDER THE WARRANTY. I JUST NOTICED IT THAT IT'S LEAKING AGAIN AT 30,660 MILES. I AM REALLY CONCERNED THAT THIS BRAND NEW CAR IS LEAKING OIL LIKE THIS. ALSO, I STRONGLY FEEL THAT THE FIX IS NOT ADDRESSING THE UNDERLYING ISSUE WHICH MAY BE SOMETHING ELSE. I THINK HYUNDAI NEEDS TO LOOK AT THIS ISSUE CLOSELY AND MUST COME UP WITH A PERMANENT SOLID FIX. I HAVE BEEN READING ON THE HYUNDAI SONATA FORUM THAT MANY ARE FACING THE SAME PROBLEM. I AM SURPRISE THAT THERE IS NO RECALL FOR THIS YET. THIS IS MY FIRST AND LAST HYUNDAI. *TR
I COMMUTE TO WORK FROM PA TO NJ AND AS SOON AS I GOT OFF THE HIGH WAY 280E TO ROOT 21 I CAME TO A STOP LIGHT, WHEN IT TURNED GREEN, I MADE A LEFT TURN INTO MARKET STREET, JUST WHEN PROCEEDED ONWARD WITHIN A BLOCK AWAY FROM THE LAST STOP LIGHT I HEARD A LOUD NOISE THAT CAME FROM UNDERNEATH THE LEFT REAR WHEEL; THEN SUDDENLY, II SPUN OUT OF CONTROL CAREENING TOWARDS DOUBLE YELLOW LANE FISHTAILING AS THE REAR END KEPT TRYING TO SWING AROUND ME I FOUGHT IT BY COUNTER STEERING AWAY FROM THE UP COMING TRAFFIC AND TO A FORCED STOP FACING THE CURVE. I FEARED FOR MY LIFE AND I THOUGHT I WAS GOING TO DIE THIS MORNING. MIND YOU, I BOUGHT THIS CAR BECAUSE OF THE HIGH SAFETY RATING ADVERTISED ON TV. THE CAR IS BEING REPAIR BY HUDSON HYUNDAI IN 977 COMMUNIPAW AVE JERSEY CITY, NJ. I DON'T LIKE THIS CAR ANY MORE! *TR
TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA. THE CONTACT STATED WHILE DRIVING 60 MPH, THE STEERING WHEEL STARTED TO VIBRATED VIOLENTLY AS THE STEERING SEIZED. THE CONTACT REFRAIN FROM ENGAGING THE BRAKES OR ACCELERATOR PEDAL IN ORDER TO ALLOWED THE VEHICLE TO COME TO A COMPLETE STOP ON THE MEDIAN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN INTERMEDIATE SHAFT UNIVERSAL JOINT NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 10V457000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 102,000.
WHEN GOING TO WORK I PARKED MY CAR IN THE GARAGE. WHEN I CAME OUT TO TRY TO START IT SAID CHECK BRAKES. THE BRAKES WERE NOT ON, I THEN PRESSED THE BRAKES AND PUSHED THE BUTTON AND IT SAID IT NEEDED THE KEY. I PUT IT IN THE SLOT AND IT STILL SAID THE SAME THE WHOLE TIME MAKING THE SOUND WHEN IT STARTS. THE TOW NUMBER AND THE CLOSEST DEALER SAID TO HOLD THE BRAKE IN AND THE KEY AGAINST THE PUSH FOR ABOUT THIRTY SECONDS, STILL DID NOT START. THE TOW TRUCK HIRED TO COME ASKED ME TO TAKE THE KEY INSIDE THE KEY AND PUT IT IN DRIVER'S DOOR AND LOCK AND UNLOCK THEN DO THE THIRTY SECOND BRAKE WITH PUSHING THE BUTTON AGAIN STILL WOULD NOT START, TOWED TO DEALER SERVICE MANAGER ACTED LIKE HE NEVER HAD ANYONE EVER COMPLAIN ABOUT THIS BEFORE. I ASKED HIM HOW ROAD ASSISTANCE AND THE OTHER DEALER AND THE TOW TRUCK DRIVER KNEW. I CANNOT WAIT UNTIL I CAN GET OUT OF THIS LEASE. *TR
LOW PRESSURE TIRE WARNING LIGHT COMES ON AND REMAINS ON EVEN THOUGH TIRE PRESSURE IS CHECKED AND IS NORMAL. PROBLEM SEEMS TO BE RELATED TO OUTSIDE TEMPERATURE. WHENEVER THE TEMPERATURE FALLS BELOW 40 DEGREE F THE WARNING WILL COME ON AND REMAIN ON. FALSE WARNING WILL NOT TELL TRUTH ABOUT A LOW TIRE. *TR
TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA. THE CONTACT STATED THAT THE STEERING WHEEL WAS EXTREMELY DIFFICULT TO TURN. THE CONTACT MENTIONED THAT THE STEERING WHEEL WAS MAKING A CLICKING NOISE. THE VEHICLE WAS TAKEN TO A MECHANIC WHO INDICATED THAT THE VEHICLE NEEDED TO BE TAKEN TO AN AUTHORIZED DEALER FOR FURTHER INSPECTION AND DIAGNOSIS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS NOT AVAILABLE.
THE VEHICLE DRIFTS FROM RIGHT TO LEFT CONSTANTLY AT HIGH SPEEDS. I HAVE DRIFTED INTO OTHER LANES OF TRAFFIC. I HAVE TAKEN THE CAR TO THE DEALER TWICE. THE SERVICE WRITER WITNESSED THE PROBLEM WITH ME DRIVING AT 60MPH, HOWEVER THE SERVICE TECH TEST DROVE THE CAR IN THE CITY AT LOW SPEEDS (BELOW 45MPH) AND THE CAR DOES NOT EXHIBIT THE PROBLEM AT LOWER SPEEDS. I HAD RESEARCHED THE ELECTRONIC POWER STEERING PROBLEMS REPORTED BY OTHERS. I WENT TO THE SERVICE MANAGER AND PROVIDED 43 OTHER SIMILAR COMPLAINTS ABOUT THE STEERING PROBLEM AND A SUGGESTION HOW TO FIX IT, BUT HE INSISTED HE DID NOT HAVE TIME TO TEST DRIVE THE CAR WITH ME AND HE DIDN'T BELIEVE THERE WAS A PROBLEM WITH THE CAR. THE PROBLEM CONTINUES TO WORSEN AS THE CAR IS NOW EXHIBITING THE DRIFT AT LOWER SPEEDS. I DEFINITELY THINK THIS IS A SERIOUS SAFETY ISSUE AND I RELUCTANT TO TAKE THIS CAR OF LONG TRIPS. *TR
THE CAR HESITATES DURING START UP! I HAVE HAD IT INTO THE SHOP APPROX 9 TIMES SINCE WE HAVE HAD THE CAR. THIS LAST TIME (APPROX 30K MILES) THEY TOLD ME IT WAS NORMAL. I AM AFRAID THIS CAR IS AN ACCIDENT WAITING TO HAPPEN! *TR
DRIVING MY TAXI DOWN THE HIGHWAY WHEN THE VEHICLE CAUGHT ON FIRE WAS FORCED TO JUMP OUT OF MY TAXI IT CAME TO A HOLT IN THE MEDIAN & EXPLODED ! *TR
SMELL OF GAS, THIS CAR HAVE HAD 2 MOTOR REPLACED ONE IN JUNE 2014/ 2ND IN AUGUST 2014 AND NOW A THIRD IN OCT 23, FILLED THE CAR UP WITH GAS, GOT ON THE INTERSTATE AND THE CAR STARTED CUTTING BACK, BIG CLOUDS OF SMOKE CAME FROM THE REAR END, BLACK SUTT ON THE EXHAUST PIPES.THE CAR PUTTER ON THE INTERSTATE, HAD TO GET OFF THE ROAD CAR SHUT DOWN WHILE TRY TO STEER TO SAFETY, ONCE CAR SHUT DOWN IT BECAME HARD TO CONTROL, WENT OTHER THE SIDE OF RODE, HIT A WATER PIPE LINE, CAR NEVER CRANK AFTER THAT. HAD TO BE TOWED TO HYUNDAI DEALER SHIP. THIS IS THE 2ND TIME I HAVE REPORTED THIS CAR. NOW IT IS IN THE SHOP AWAITING ENGINEERING TO REVIEW IT. FOR THE 3RD MOTOR. *TR
I HAD A CHECK ENGINE LIGHT ON MY VEHICLE AND IT REVEALED AN ISSUE WITH THE HIGH PRESSURE FUEL PUMP WHICH IS LOCATED IN THE ENGINE AREA. THIS IS NOT SOMETHING THAT SHOULD GO OUT THAT QUICKLY. APPARENTLY THIS IS A COMMON ISSUE WITH THIS VEHICLE AND THEY NEED TO RECALL THESE. *TR
REAR TIRES ARE CUPPING EVERY 10,000 MILES. I HAD FRONT AND REAR ALIGNMENT DONE AND NO CHANGE. READ ONLINE IT IS A BIG ISSUE WITH THESE. MAYBE FAULTY MANUFACTURER STRUTS? SOUNDS LIKE TIRES ARE ABOUT TO FALL OFF THE REAR HUBS. VERY LOUD. AND KEEP HAVING TO BUY NEW TIRES. *TR
TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA EQUIPPED WITH KUMHO SOLUS KH25 TIRES, SIZE P205/65R16. WHILE DRIVING APPROXIMATELY 25 MPH, THE REAR DRIVER SIDE TIRE DEFLATED AND THE LOW PRESSURE WARNING INDICATOR ILLUMINATED. THE CONTACT REPLACED THE AIR IN THE TIRE, BUT THE FAILURE RECURRED IN BOTH PASSENGER SIDE TIRES. THE VEHICLE WAS TAKEN TO A DEALER TO HAVE THE TIRES ROTATED. THE TECHNICIAN STATED THAT THE TIRES WERE WORN AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE VEHICLE AND TIRE FAILURE MILEAGE WAS 15,000.
3RD TIME THE EXHAUST FLAP HAS MALFUNCTIONED IN THE TURBO CHARGER. DRIVING ON THE HIGHWAY AT A POSTED SPEED LIMIT AND THE CAR SUDDENLY LOSES ALL THE POWER AND SLOWS CONSIDERABLY WITH VEHICLES BEHIND AND BESIDE DOING POSTED SPEED LIMIT. CONCERNED ABOUT GETTING HIT BECAUSE OF SUDDEN LOSS OF POWER. REPAIRED ONCE, UNSTUCK ON ITS OWN THE SECOND TIME AND RECENTLY REQUIRED MAINTENANCE TO AGAIN ADJUST THE SYSTEM AND UNSTICK THE EXHAUST FLAP ON THE TURBO UNIT. CURRENTLY UNDER WARRANTY HOWEVER IS GOING TO BE A VERY EXPENSIVE REPAIR WHEN NOT AND ALSO CONCERNED ABOUT GETTING HIT FROM BEHIND WHEN THE SPEED AND POWER SUDDENLY DROPS AS WELL AS NOT BEING ABLE TO GET HOME WHEN IT HAPPENS AGAIN. *TR
WHILE DRIVING UPHILL AT ROUGHLY 50 MPH THE ROD BEARING IN MY 2.4 LITER HYUNDAI SONATA FAILED. THE ENGINE WAS RUNNING APPROXIMATELY 5000 RPMS AT THE TIME OF FAILURE. THE MOTORS WAS RUINED. THE VEHICLE HAS BEEN MAINTAINED ACCORDING TO THE NORMAL USE MAINTENANCE SCHEDULE, HAVING OIL CHANGES EVERY 5,000 MILES. *TR
TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 5 MPH, THE CONTACT HEARD A CLICKING SOUND COMING FROM THE STEERING COLUMN. THE VEHICLE WAS REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 14V434000 (TRANSMISSION), BUT THE FAILURE RECURRED. THE DEALER STATED THAT BOTH FRONT AXLES FRACTURED AND CAUSED ALL FOUR TIRES TO BE WORN PREMATURELY. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 18,000.
IT IS GETTING SQUEAKY NOISE FROM BRAKES SPECIFICALLY EARLY IN THE MORNING WHEN I START DRIVING IT TAKES FEW MINUTES TO GO AWAY THIS NOISE. *TR
TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA. AFTER THE CONTACT PARKED THE VEHICLE, IT ROLLED AWAY. THE DRIVER ATTEMPTED TO RE-ENTER THE VEHICLE, BUT IT CRASHED INTO A WOODEN FENCE. THE DRIVER'S LEFT LEG BECAME STUCK IN THE FRONT DRIVER SIDE DOOR AND WAS PINNED BETWEEN THE VEHICLE AND THE FENCE. THE FIRE DEPARTMENT SAWED THE FENCE OFF IN ORDER TO OPEN THE DOOR AND GET THE DRIVER OUT OF THE VEHICLE. THE DRIVER SUSTAINED INJURIES TO THE HIP, LEFT THIGH, KNEE CAP, AND FOOT. THE DRIVER REQUIRED MEDICAL ATTENTION. A FIRE REPORT WAS FILED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000. UPDATED 10/29/14*CN UPDATED 7/14/2015 *JS
TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA. THE CONTACT STATED WHILE DRIVING 55 MPH WITH THE CRUISE CONTROL ACTIVATED, THE CANCEL CRUISE CONTROL BUTTON WAS PRESSED BUT THE VEHICLE FAILED TO STOP. THE CONTACT HAD TO APPLY THE BRAKES IN ORDER TO DISENGAGE THE CRUISE CONTROL. THE PROBLEM RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 22,425. ..UPDATED 10/21/14 *BF THE CONSUMER STATED THE VEHICLE WAS REPAIRED. THE CRUISE CONTROL MODULE WAS REPLACED. UPDATED 7/15/2015*JS
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2012 Hyundai Sonata → · Every Sonata year → · How the figures are calculated →