Page 17 of 32 · complaints 801–850 of 1,559

2012 Hyundai Sonata complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2012 record →

Steering
Filed Jan 2, 2019NY

MAYOR WORLD PUT NEW BALL JOINTS STEERING NEED ALIGNMENT THEY DON WANT TO DO I HAVE TO PAY FOR THAT JOB I PURCHASE A 3 YEAR SERVICE THEY DON'T WANT TO FIX NOTHING UNDER THE CONTRACT SERVICE..

Engine
Filed Jan 1, 201986,000 milesNC

WAS DRIVING TO WORK AND THE CAR CUT OFF IN THE MIDDLE OF THE ROAD ALLOWED ME ENOUGH MOVEMENT TO TURN IN PARKING LOT AND GET HALFWAY IN TO A PARKING SPACE

Steering
Filed Jan 1, 201916,000 milesNY

WHEN STARTING THE CAR, EPS CAME UP. TRIED TO PULL OUT OF DRIVEWAY, BUT STEERING WHEEL WAS LOCKED.

EngineFire
Filed Jan 1, 201923 milesFL

I WAS DRIVING MY 2012 HYUNDAI SONATA HYBRID AND ALL OF THE SUDDEN SMOKE STARTED COMING INSIDE THE CAR FROM THROUGHOUT THE DASHBOARD I PULLED OVER RIGHT AWAY AND OPENED THE HOOD AND I SAW FIRE AT BACK OF ENGINE WHERE THE ORANGE TUBE AND COMPONENT. AFTER THAT THE WHOLE CAR CAUGHT ON FIRE IT WAS TOTAL LOST. BY THE WAY AT THE SAME DAY AT 7:45 AM I WAS AT RICK CASE HYUNDAI FOR MAINTENANCE FOR THE CAR.

Steering
Filed Dec 21, 2018100,000 milesVA

CLICKING NOISE IN STEERING COLUMN AND SHAKING STRERING COLUMN AT ALL TIMES

Service Brakes
Filed Dec 20, 2018105,000 milesFL

ARRIVING AT BUSY INTERSECT WHEN ACCELERATORS AND BRAKES CEASED TO WORK ALL DASH LIGHTS BEGAN FLASHING AND I WAS FORTUNATE ENOUGH FOR LIGHT TO BE GREEN AND WAS ABLE TO COAST TO A STOP AT SHOULDER THROUGH INTERSECTION W FLASHERS AND HORN BLOWING ! I RESTARTED CAR AND PULLED INTO A LOCAL BUSINESS W A CLUNKING NOISE!! WAS TOLD BY MY MECHANIC WHO HAS REGULARLY SERVICED THIS VEHICLE THAT IT WAS THE ENGINE ! WHY BRAKE/ACCELERATION NOT WORKING ?? I WAS TOLD HE'S HAD 3 OTHER SONATAS IN THIS MONTH THAT 'JUST BURNED UP ALL THE OIL ' WITHOUT A LIGHT ON OR ANYTHING. I COULD HAVE BEEN ON S BUSY HIGHWAY AND KILLED IN ADDITION TO RISK TO OTHERS.

Steering
Filed Dec 20, 2018NY

STEERING COLUMN KNOCKLNG. LOUD RATTLE NOISE WHEN TURNLNG STEERING WHEEL .SIGNIFICANT SAFETY CONCERNS..STEERING COULD LOCK UP.CAUSING LOSS OF VEHICLE CONTROL.NOISE IS CONSTANT WHEN VEHICLE IS STATIONARY OR IN MOTION

Exterior LightingFire
Filed Dec 20, 2018NY

I HAVE NO LIGHT SOCKETS THEY ARE MELTED RITE OUT THE BAULB FALL RITE OUT I HAVE TO CHANGE MY HEADLIGHT EVERY 2 MONTHS AND MY TAIL LIGHTS EVERY WEEK

Engine
Filed Dec 19, 201880,000 milesNJ

TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA. WHILE DRIVING ON THE HIGHWAY AT AN UNKNOWN SPEED, THE CONTACT NOTICED THE RPMS INCREASING AND DECREASING. ALSO, THE CONTACT HEARD A KNOCKING AND PINGING NOISE. THE CONTACT PULLED THE VEHICLE OFF THE HIGHWAY AND IT STALLED. THE CONTACT ATTEMPTED TO RESTART THE VEHICLE AND THE NOISE RECURRED. THE VEHICLE WAS DRIVEN TO A FUEL STATION AND TOWED BACK TO THE CONTACT'S HOUSE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V569000 (ENGINE). THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 80,000.

Service Brakes
Filed Dec 15, 201887,600 milesAL

I HAVE TO CHANGE MY BULBS EVERY OTHER MONTH IT SEEMS LIKE BECAUSE MY BRAKE/TAIL LIGHTS KEEP BURNING OUT.. ALSO MY EMERGENCY BRAKE LIGHT ON MY DASH WILL NOT TURN OFF NOW. I TOOK MY CAR IN LAST WEEK FOR ENGINE RECALL AND NOW MY EMERGENCY PARK LIGHT WILL NOT TURN OFF. MECHANIC CHECKED BRAKE FLUIDS AND IT WAS FINE, BUT I DIDN'T HAVE THIS ISSUE BEFORE I DROPPED MY CAR OFF FOR REPAIRS.

Electrical System
Filed Dec 14, 2018130,000 milesCA

WHILE DRIVING ON TWO LANE HIGHWAY VEHICLE SHUT DOWN WITHOUT WARNING. THE CAR SMELLED OF BURNING PLASTIC AND SMOKE WAS COMING FROM PASSENGER SIDE UNDER HOOD. CAR WAS TOWED TO DEALER AND MOTOR WAS REPLACED THRU RECALL. ON 8/20 I WAS SCHEDULED TO PICK UP AND WAS NOTIFIED THAT THE MAIN WIRING HARNESS HAD MELTED BADLY AND THAT IT WOULD NOT BE COVERED. I FILED CASE #11538113 WITH HYUNDAI CORPORATE ON 8/20, CITING THAT IT APPEARED TO BE RELATED TO THE MOTOR SEIZING, AND/OR A SAFETY DEFECT. I WAS DENIED ASSISTANCE ON 9/20 AND CONTACTED THE DEALERSHIP TO BEGIN WORK AT MY COSTS. THE CAR IS STILL AT THE DEALERSHIP AS THEY ARE STATING HYUNDAI CANNOT RELEASE THE WIRING HARNESS. RESEARCH ON WHY BROUGHT ME TO SIMILAR COMPAINTS THE APPEAR TO WARRANT A RECALL.

EngineFire
Filed Dec 13, 201882,927 milesKS

TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 30 MPH, ALL THE INDICATORS ON THE INSTRUMENT PANEL ILLUMINATED AND THE VEHICLE FAILED TO ACCELERATE. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND PLACED IT IN PARK. WHEN THE CONTACT ATTEMPTED TO RESTART THE VEHICLE, WHITE SMOKE APPEARED UNDER THE HOOD. THE CONTACT STATED THAT THE SMOKE WENT AWAY ON ITS OWN. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 82,927.

Electrical System
Filed Dec 12, 2018115,000 milesFL

I'M NOT EVEN SURE WHAT ALL RECALLS ARE THERE ANYMORE HOWEVER THIS IS THE CAR I LOVE TO HATE... BREAK WIRES KEEP MELTING CAR IS NOW BURNING OIL APPARENTLY AND THERE IS NO REASON OR LEAK THE ENGINE IS KNOCKING NOW... ABSOLUTELY LOVE MY CAR BUT I BELIEVE SHE WILL LEAVE ME STRANDED SOON ON TOP OF WHAT EVER HAPPENED WITH THE BREAK LIGHT STAYING ON RANDOMLY REDUCED MY DRIVING SPEED NEARLY CAUSING ME AN ACCIDENT

Steering
Filed Dec 12, 201823,351 milesFL

TL* THE CONTACT CALLED ON BEHALF OF THE OWNER OF A 2012 HYUNDAI SONATA. WHILE ATTEMPTING TO LEAVE A SHOPPING MALL, THE STEERING COLUMN SEIZED AND THE VEHICLE COULD NOT MOVE. THE VEHICLE WAS TOWED TO DAYTONA HYUNDAI (LOCATED AT 901 N NOVA RD, DAYTONA BEACH, FL 32117, (877) 365-8991) WHERE IT WAS DIAGNOSED THAT THE UPPER STEERING COLUMN ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 23,351.

Engine
Filed Dec 11, 20181,500 milesMA

TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA. WHILE DRIVING 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO PUSH THE VEHICLE OVER TO THE SIDE OF THE ROAD. THE CONTACT ATTEMPTED TO RESTART THE VEHICLE, BUT IT FAILED TO START. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT TAKEN TO A DEALER AND WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,500.

Engine
Filed Dec 11, 201893,000 milesGA

HAD MOTOR REPLACED FROM A PREVIOUS RECALL, 4DAYS AFTER THIS FIX I NOTICED A ROUGH IDLE. WENT TO NUMEROUS SHOPS INCLD DEALERSHIP WAS TOLD BY DEALERSHIP THAT RECALL WAS DONE AND ANY OTHER REPAIRS WOULD BE OUT OF POCKET. PROBLEM HAS PROGRESSED FROM ROUGH IDLE AND ENGINE NOISE TO POOR ACCELERATION AND MISTIMED BOOSTS. AS IN WHEN ENTERING HIGHWAY CAR DOESNT ACCELERATE VERY FAST VERY LONG DELAY BEFORE BOOST INTIATES. ONCE AT DESIRED SPEED WHEN SLOWING DOWN CAR BOOSTS WITHOUT PRESSURE TO ACCELERTATOR!!! NOW THAT WINTER HAS ARRIVED, SPORADICALLY ON COLD START CAR IDLES EVEN ROUGHER AND SOUNDS AS IF IT WITH SHUT OFF. WHEN DRIVING IN TRAFFIC CAR IDLES ROUGH THEN SHUTS OFF!! NO POWER STEERING! NO LIGHTS ! NO POWER! THIS HAPPENED WHILST CAR IS IN DRIVE AND IN MOTION! I TRY TO AVOID HWYS AND NIGHT TIME DRIVING WHEN I CAN AS IM SCARED TO DEATH OF THIS CAR. I PURCHASED IT USED IN DEC2017 11 DAYS LATER INTIAL ISSUES BEGAN WITH CAR LOOSING POWER. NOW AFTER ISSUE WAS "FIXED" BY REPLACEMENT MOTOR SAME INTERMEDIATE LOST OF POWER ISSUES AGAIN BUT WITH THE ADDED BOOSTING ISSUE AS WELL NOW.

Engine
Filed Dec 9, 2018104,700 milesPA

MY ENGINE BEGAN KNOCKING AFTER I HAD AN OIL CHANGE THE MORNING OF DEC 7TH 2018, THE NEXT DAY THE KNOCKING GOT LOUDER AND MY ENGINE ATALLED COMPLETELY WHEN GOING ROUGLT 20MPH. MY CAR ENGINE WOULDN'T START AND I HAD MY CAR TOWED. I FINANCED MY CAR AT 97K MILES FROM AUTO EXPRESS KIA RT 8 IN ERIE PA ON APRIL 28TH 2018, I HAVE HAD THE CAR FOR NO LONGER THAN A LITTLE OVER 7 MONTHS. DEC 8TH 2018 IS THE DAY MY ENGINE GAVE UP ON ME AND MY CAR IS NO LONGER SAFE TO DRIVE.

EngineFire
Filed Dec 9, 201883,590 milesIN

I WAS DRIVING MY CAR AND IT JUST STOPPED CAUGHT FIRE AND STARTED SMOKING

Fuel/Propulsion System
Filed Dec 7, 2018100,000 milesFL

THE FUEL GAGE DOES NOT REGISTER THEN IT ACTS ERRATICALLY - GOING FROM FULL TO EMPYT TO 1/2 TANK THEN REMAINS ON EMPTY - ALL THIS WITHIN 20 MIN. OF FILLING UP THE TANK. I HAVE READ FORUMS IT IS NOT LIMITED TO MY CAR. THERE ARE MANY HYUNDAI OWNERS THAT HAVE THE SAME PROBLEM. THERE SHOULD BE A RECALL FOR THIS - ITS NOT LIMITED TO SONATA - SANTA FE MODELS REPORTED IT TOO.

Electrical System
Filed Dec 7, 2018TN

CAR WOULD NOT START SO REPLACED THE BATTERY. THE NEXT DAY THE BATTERY WAS DEAD AGAIN. TOOK IT TO A MECHANIC THEY STATED IT WAS A SHORT IN THE BRAKE LIGHT SWITCH. ALSO, WHILE DRIVING THE CAR AND TAKING OFF FROM A STOP SIGN, RED LIGHT IT WOULD NOT ACCELERATE WHILE PRESSING THE PEDAL AN SEEMED LIKE TRANSMISSION WAS SLIPPING. WHILE DRIVING DOWN THE INTERSTATE AT 70MPH THE CAR WOULD LOSE ACCELERATION DROPPING MY SPEED TO 40 MPH. CAUSING ME TO ALMOST CAUSE AN ACCIDENT WITH CARS BEHIND ME HAVING TO SLAM ON THEIR BRAKES.

Air BagsCrash
Filed Dec 7, 2018165,444 milesME

TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT CRASHED INTO A DEER. THE AIR BAGS DID NOT DEPLOY. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V137000 (SEAT BELT, AIR BAGS). A POLICE REPORT WAS FILED. THERE WERE NO INJURIES SUSTAINED. THE VEHICLE WAS TOWED TO A LOCAL COLLISION CENTER FOR DIAGNOSTIC TESTING. IT WAS NOT YET DETERMINED IF THE VEHICLE WAS DESTROYED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 165,444.

Seat Belts
Filed Dec 6, 2018150,000 milesMA

TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA. WHILE DRIVING AT ANY SPEED, THE SEAT BELT UNBUCKLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO EMPIRE HYUNDAI INC (508-673-7646, LOCATED AT 428 PLEASANT ST, FALL RIVER, MA 02721) AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000.

Engine
Filed Dec 6, 2018149,592 milesTX

"FIRE HAZARD" RECEIVED AN ENGINE REPLACEMENT UNDER HYUNDAI ENGINE RECALL, I PICKED-UP THE CAR ON 09-13-18. I'VE HAD SEVERAL PROBLEMS OCCUR IN THE LAST FEW MONTHS. ONE OF THE MAIN ISSUES IS A FUEL/GASOLINE SMELL INSIDE THE CABIN AND AROUND THE ENGINE COMPARTMENT. NOW THERE IS EXTREMELY STRONG SMELL OF GASOLINE WHENEVER I JUST TURN ON THE IGNITION WITHOUT STARTING THE CAR. I ALSO NOTICE THAT THERE WAS A PUDDLE OF GASOLINE ON THE GROUND UNDER THE ENGINE AREA. I READ THAT SOME CARS ARE CATCHING ON FIRE AFTER HYUNDAI REPLACED THE ENGINES UNDER THE ENGINE RECALL. MY CONCERN IS FOR SAFETY OF MY FAMILY. THERE IS POTENTIAL THAT MY CAR MAY/WILL CATCH ON FIRE. THE CAR HAS NOT BEEN DRIVEN IN OVER THREE WEEKS. I'VE FILED A COMPLAINT ON 12-03-2018 WITH HYUNDAI MOTORS(CASE # 13222827) BUT HAVE NOT RECEIVED ANY UPDATES AS OF YET.

Engine
Filed Dec 5, 201870,000 milesPA

TURBO CHARGER FAILS TO ENGAGE RESULTING IN THE VEHICLE'S DANGEROUSLY MINIMAL SPEED AND INABILITY TO KEEP UP WITH TRAFFIC FLOW. ACCELERATION IS SLUGGISH AT BEST AFTER REPLACING VARIOUS TURBO COMPONENTS.

Air Bags
Filed Dec 4, 2018IL

TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V137000 (SEAT BELTS AND AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. FAMILY HYUNDAI (8101 W 159TH ST, TINLEY PARK, IL 60477, (708) 444-7100) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Dec 3, 2018TX

TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA. THE CONTACT STATED THAT THE DRIVER'S SEAT BELT BUCKLE FAILED TO SECURE WHEN ATTEMPTING TO PLACE THE SEAT BELT INTO THE BUCKLE TO LOCK IN PLACE. THE CONTACT HAD TO MAKE MULTIPLE ATTEMPTS TO GET THE BUCKLE TO FINALLY SECURE. THE CONTACT WAS NOTIFIED BY A CREDIT MONITORING APPLICATION THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 18V137000 (SEAT BELTS AND AIR BAGS), 17V152000 (SEAT BELTS), AND 15V568000 (ENGINE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

EngineFire
Filed Dec 2, 201891,000 milesOH

CAR SEIZED AT HIGH SPEEDS, BRAKES LOCKED AND EVENTUALLY WAS ABLE TO GET CAR TO STOP ON SIDE OF THE ROAD. NOTICED BURNING UNDER HOOD AROUND ENGINE AND STARTER. WHEN TAKEN TO DEALERSHIP, WAS TOLD THAT THE ISSUE WAS DUE TO ENGINE RECALL. CALLED IN AND EXPRESSED CONCERN WITH HYUNDAI THAT CAR CAUGHT FIRE. I AM NOW SEEING THAT HYUNDAI IS BEING UNDER FEDERAL INVESTIGATION OVER THE FIRES. I NOTIFIED THE COMPANY BACK IN JUNE OF 2018 ABOUT THIS ISSUE, AND WAS TOLD IT WAS JUST THE ENGINE RECALL. NOW THAT THE COMPANY IS UNDER FEDERAL INVESTIGATION, I FEEL THE COMPANY LIED TO ME EARLIER DURING MY ISSUE.

Service Brakes
Filed Dec 1, 2018114,321 milesGA

TAKATA RECALL I WAS DRIVING IN CARROLTON, GA ONE EVENING AND WAS PULLED OVER BY AN OFFICER AND WAS TOLD BOTH OF MY BRAKE LIGHTS STOPPED WORKING AT OR AROUND THE SAME TIME HE GAVE ME UNTIL NOV. 27TH, 2018 TO GET THEM FIXED. I WAS AT FIRST REPLACING THE BULBS AND THEY WOULD BURN OUT. I STARTED CALLING AROUND TO DIFFERENT SHOPS TO GET THEM FIXED AND THEY WERE ALL TELLING ME THE SAME THING. THAT IS HAS BECOME VERY COMMON WITH MY CAR( HYUNDAI SONATA) AND THAT I HAD TO REPLACE THE WHOLE SYSTEM. I FOUND OUT THAT IS WHAT I HAVE TO DO AND A TOTAL OF $500 TO GET BOTH DONE. I MISSED MY DUE DATE TO GET THWM FIXED BECAUSE IT WASNT A SIMPLE REPLACE THE LIGHT BULB FIXED AND REQUIRED MORE MONEY. IF THIS IS TRUE WHY HAVEN'T THERE BEEN A RECALL ON THE BRAKE LIGHTS? BRAKE LIGHTS ARE VERY IMPORTANT AND UNSAFE IF THAT ARE NOT WORKING HENCE WHY IT IS AGAINST THE LAW. IF MOST LR ALL YOUR CARS ARE HAVING THIS PROBLEM YOU SHOULD BE THE ONES TO FIX THIS PROBLEM.

Steering
Filed Nov 29, 201860,000 milesIL

STEERING COUPLING WORN OUT CLICKING NOISE AND EXCESS PLAY WHILE TURNING STEERING WHEEL

Service Brakes
Filed Nov 28, 2018103,458 milesMD

TAIL LIGHT ASSEMBLY KEEPS FAILING. I'VE HAD TO REPLACE BOTH TAIL LIGHT ASSEMBLIES 3 TIMES EACH TIME COST AROUND $480.00. I'VE REPLACED BULBS CONSTANTLY THAT KEEP MELTING AND HAVING TO REPLACE THE ENTIRE ASSEMBLY

Electrical System
Filed Nov 23, 20185,988 milesFL

TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA. WHEN THE CONTACT ENTERED THE VEHICLE, THE INSTRUMENT PANEL STATED THAT THE REAR DRIVER'S SIDE DOOR WAS OPEN. THE CONTACT EXITED THE VEHICLE, OPENED THE DOOR, AND CLOSED THE DOOR. AFTER ATTEMPTING TO OPEN THE DOOR AGAIN, THE DOOR REMAINED LOCKED AND THE ENTIRE ELECTRICAL SYSTEM SHUT DOWN. IN ADDITION, THE TRACTION WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO GETTEL HYUNDAI OF SARASOTA (3500 BEE RIDGE RD, SARASOTA, FL 34239, (941) 923-1411) WHERE IT WAS DIAGNOSED THAT A NEW DOOR LOCK NEEDED TO BE INSTALLED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 5,988.

Engine
Filed Nov 22, 2018160,000 milesMS

I CURRENTLY OWN A 2012 HYUNDAI SONATA 2.4 IN WHICH I PURCHASED FROM A DEALER AND THE CAR IS CURRENTLY USING OIL. UNDER FURTHER INVESTIGATION I HAVE READ UP ON THE RECALL FOR THE ENGINES AND SEE THAT MANY WERE REPLACED UNDER A "RECALL" I CONTACTED HYUNDAI RECALL SUPPORT AND THEY TOLD ME TO TAKE IT TO A LOCAL DEALER IN WHICH I DID. MY CAR HAD THE AIRBAG RECALL PERFORMED AND I ASKED ABOUT THE ENGINE RECALL IN IN TURN THE SERVICE MANAGER TOLD ME THAT THE ENGINE HAD BEEN "CHECKED" BY PREVIOUS DEALER BUT NOT REPLACED UNDER THE RECALL. THE CAR HAS ALL THE SYMPTOMS OF THE RECALL NEEDING TO BE PERFORMED ON THE ENGINE ASSEMBLY BUT THEY REFUSE TO HELP ME BECAUSE THE DEALER STATES ITS OUTSIDE OF THE RECALL MILAGE SLOT. I FEEL AS IF THERE IS A RECALL ON THE ENGINE AS A SAFETY RECALL THAT THE ENGINE SHOULD HAVE BEEN REPLACED BY THE PREVIOUS DEALER BEFORE IT WAS SOLD FROM THEM. INSTEAD I PURCHASE THE VEHICLE AND UNKNOWINGLY HAVE A POTENTIAL SAFETY HAZARD FOR ME AND MY FAMILY. I BELIEVE A SAFETY RECALL IS A SAFETY RECALL. SHOULDN'T MATTER THE MILAGE. IT'S ALMOST AS IF HYUNDAI IS SAYING "WELL IF IT'S MADE IT THIS FAR THEN SCREW IT" THE VEHICLE IS USING OIL AND HAS METAL SHAVINGS IN OIL

Engine
Filed Nov 20, 2018100,000 milesCA

TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA. WHILE DRIVING 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE AND HAD IT TOWED TO HIS RESIDENCE. THE VEHICLE WAS DIAGNOSED BY TWO SEPARATE INDEPENDENT MECHANICS WHO STATED THAT THE ENGINE SEIZED. THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE). THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

Steering
Filed Nov 20, 2018149,000 milesDC

STEERING WHEEL IS LOOSE, VIBRATES, CLICKS, VERY LOOSE STEERING, NOT GOOD CONTROL SEEMS THE STEERING WHEEL IS DEFECTIVE SOMEHOW BECAUSE THERE IS A LOT OF PLAY IN THE STEERING WETHER DRIVING STRAIGHT OR TURNING.

Exterior Lighting
Filed Nov 20, 2018140,000 milesDC

MY LEFT HEADLIGHT AND LEFT BRAKE LIGHT BULBS AND TAG LIGHT KEEP BURNING OUT FOR NO REASON EVERY COUPLE OF WEEKS AND HAVING TO BE REPLACED.

Air Bags
Filed Nov 20, 2018VA

TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V137000 (SEAT BELTS, AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WEST BROAD HYUNDAI (LOCATED AT 8903 W BROAD ST, RICHMOND, VA 23294, (804) 755-7777) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED AND MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TR

Air Bags
Filed Nov 19, 201871,300 milesVA

TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V137000 (SEAT BELTS, AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO PEARSON HYUNDAI (LOCATED AT 9530 MIDLOTHIAN TURNPIKE, RICHMOND, VA 23235, (804) 276-0300), BUT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 71,300. PARTS DISTRIBUTION DISCONNECT.

Unknown or Other
Filed Nov 19, 201875,000 milesFL

MY DASHBOARD IS SEVERELY CRACKING OVER TOP OF WHERE THE AIRBAG IS PLACED. IF I WAS TO GET INTO AN ACCIDENT THOSE PIECES OF DASH PARTICLE ARE GOING TO FLY INTO THE FACE OF THE OCCUPANTS. IT IS A BIG PROBLEM WITH THIS MODEL CAR I HAVE SPOKEN TO NUMEROUS SONATA OWNERS AND THEY HAVE THE SAME PROBLEM. I HAVE TRIED SPEAKING TO HYUNDAI ABOUT IT AND I WAS TOLD UNTIL IT WAS ACTUALLY RECALLED THEY WERE NOT REPAIRING ANYTING BUT AT THE DEALERSHIP I WAS TOLD BY THE MECHANIC THAT IT IS A SAFETY ISSUE. AND AN UPHOLSTERY SHOP TOLD ME THEY CAN'T REPAIR IT EITHER BECAUSE IT IS A SAFETY ISSUE AND CAN STOP THE AIRBAG FROM DEPLOYING PROPERLY. THE PICTURES I AM PROVIDING REALLY DO IT NO JUSTICE THE CAMERA IS NOT PICKING THEM UP THAT WELL THERE ARE AT LEAST SEVEN OR EIGHT CRACKS ACROSS THE DASHBOARD CURRENTLY AND I LIVE IN FLORIDA WHERE CARS GET VERY HOT AND IS DOING NOTHING BUT GETTING WORSE I UNDERSTAND IT'S NOT ABOUT LOOKS BUT MY WIFE IS SCARED THAT IF WE WERE TO GET INTO AN ACCIDENT CHUNKS OF THE DASHBOARD ARE GOING TO FLY INTO HER FACE OR OUR CHILDREN'S FACE WE BOUGHT THIS CAR BECAUSE IT HAD A 5-STAR CRASH TEST RATING BUT IT SEEMS LIKE SINCE I BOUGHT IT IT'S HAD MAJOR SAFETY RECALLS ON A YEARLY BASIS AND EVEN THOUGH WE AS CONSUMERS BRING THIS TO THE ATTENTION OF THE HYUNDAI REPRESENTATIVES THEY WILL NOT REPAIR ANYTHING UNLESS THEY ARE MADE TO BY THE NHTSA. JUST LIKE THE ENGINE RECALL AND THE BRAKE PEDAL STOPPER RECALL THAT I STILL HAVE NOT HAD REPAIRED IT'S ONE ISSUE AFTER ANOTHER.

EngineFire
Filed Nov 18, 201845,000 milesIL

VEHICLE TRAVELING WEST BOUND INTERSTATE 80, 3 MILES WEST OF WEST BRANCH, IOWA ON NOVEMBER 18,2018. SPEED 65 MPH WENT TO PASS TRAFFIC BY APPLY THROTTLE THE CAR WOULD NOT ACCELERATE, CAR MADE SOUND OF OVER REVVING. WHITE SMOKE APPEARED FROM UNDERNEATH HOOD EQUALLY ON BOTH SIDES. IMMEDIATELY STEERED CAR TO SIDE OF ROAD. AFTER THE VEHICLE WAS STOPPED SMOKE CAME FROM CAR VENTS. LEFT VEHICLE WHITE SMOKE BECAME MORE INTENSE FROM FRONT OF VEHICLE. FRONT OF VEHICLE CAUGHT FIRE ENTIRE VEHICLE ENGULFED IN FLAMES WITHIN 4 MINUTES ATTEMPT TO PASS TRAFFIC. 911 CALLED IOWA HIGHWAY PATROL AND IOWA CITY FIRE DEPARTMENT RESPONDED. VEHICLE TOTAL LOSS NO INJURIES OTHER THAN SMOKE INHALATION OF THE 2 OCCUPANTS. VEHICLE SINGLE OWNER NO ACCIDENT HISTORY, ENGINE RECALL BY HYUNDAI COMPLIED WITH AND NO PROBLEM DETECTED.

Electrical System
Filed Nov 17, 2018111,823 milesFL

THE REAR TAIL LIGHTS BURN OUT, THE HOUSING UNIT OR LENSES MELT AND THE LIGHTS DO NOT WORK. THIS HAS HAPPENED SEVERAL TIMES, REPLACEMENT OF LIGHT BULBS ARE CONTINUOUS AND THE LIGHTS SEEM TO HAVE SOME SORT OF SHORTAGE. THEY WORK SOMETIMES AND SOMETIMES THEY DO NOT.

Engine
Filed Nov 15, 2018PR

I WAS DRIVING AND THEN THE ENGINE STOP WITH ANY REASON SO PAID A TOW TRUCK AND HEADED BACK HOME I CALL A TECHNICIAN HE CHECK EVERYTHING TAIMING CHAINS OIL SYSTEM COUNTERCHAFT ALSO HE TRIED TO ROTATE THE ENGINE AND DOESN'T MOVE AT THE END HE TELLS ME THAT I NEED A NEW ENGINE

Seat Belts
Filed Nov 15, 201881,377 milesVA

DRIVER SIDE SEAT BELT BUCKLE DOESN'T CATCH ALL THE TIME, FREQUENTLY NEED TO TRY SEVERAL TIMES TO GET IT TO CATCH. ITS BEEN GOING ON FOR QUITE A WHILE. HOWEVER, I REMEMBERED DURING ANOTHER SERVICE TO THE DEALER YESTERDAY FOR THEM TO CHECK IT. THEY REPLACED IT BUT CHARGED ME $484. SEAT BELT BUCKLE MAY BE DEFECTIVE. HOW COULD I HAVE WORN IT OUT?!

Air Bags
Filed Nov 14, 201853,000 milesCA

AIRBAG LIGHT STAYS ON.

Exterior Lighting
Filed Nov 12, 2018FL

LIGHTS CONTINUING TO BURN OUT.

Service Brakes
Filed Nov 7, 201880,000 milesCO

I HAVE HAD TO REPLACE BRAKE LIGHT BULB EVERY MONTH FOR THE LAST 3 YEARS. THEY HAVE GOTTEN HOT ENOUGH TO MELT THE HOLE YOU INSERT THEM INTO AND THEN CANNOT BE TAKEN OUT BECAUSE THE HEAT MADE THE HOLE SMALLER

Engine
Filed Nov 6, 201880,000 milesTX

DEC 2016 SONATA STALLED OUT SUDDENLY WHILE BEING DRIVEN AT 75 M.P.H. ON A RURAL HIGHWAY. THE DEALERSHIP TOOK THE CAR FOR THREE MONTHS RETURNING IT IN MARCH 2017 HAVING, SUPPOSEDLY, REPLACED THE ENGINE PER COURT ORDER. NOW, FALL 2018 I MADE SEVERAL ATTEMPTS TO DETERMINE WHAT WAS WRONG WITH MY CAR NOW AFTER IF HAS BEEN USING EXCESSIVE AMOUNTS OF OIL EVEN AFTER A ROUTINE OIL CHANGE AND HAS TROUBLE WITH HOLDING RPM NORMAL WHILE ASSENING OR DESCENDING HILLS. WHEN THE OIL PRESSURE LIGHT APPEARS BRIEFLY FOR ONE MINUTE IT IS ONLY AT THE POINT WHEN THE DIP STICK SHOWS NO OIL AT ALL. THE DEALERSHIP DIAGNOSTIC HAS REVEALED THE NEED FOR YET ANOTHER NEW ENGINE, BUT THE DEALERSHIP REFUSED TO PAY FOR THE COST SAYING THAT THEY ONLY PROVIDE A 12 MONTH OR 12,000 MILE WARRANTY ON THE REPLACED ENGINE. I DON'T BELIEVE THAT THEY EVEN GAVE ME A NEW ENGINE TO BEGIN WITH. THEY GAVE ME ONE BY ENGINE IN EXCHANGE FOR ANOTHER BAD ENGINE AND ARE TRYING TO GET AWAY WITH NOT A "BREACH OF IMPLIED WARRANTY." ALL PROBLEMS WITH MY CAR GO UNDETECTED BY THE COMPUTER AND HAPPEN WHILE DRIVING AT FULL SPEED.

Engine
Filed Oct 28, 201887,000 milesGA

CAR WAS IN MOTION AND DECELERATED IN BUSY CITY STREET TRAFFIC 55MPH 2WAY STREET. CAR COASTED AND WITHIN SECONDS CAME TO A COMPLETE STOP. WOULD NOT RESTART. ENGINE LIGHT LIT. I BELIEVE THE ENGINE IS DEFECTIVE. PREVIOUSLY COMPLAINED TO DEALER ABOUT MIDDLE GLOVE BOX OVERHEATING FROM ENGINE. AIR WAS REROUTED BUT WAS TOLD ENGINE COULDN'T BE REPLACED UNLESS IT DIED.

Structure › BodyFire
Filed Oct 26, 2018113,000 milesNC

ON JUNE 8TH, 2018 MY HUSBAND WAS DRIVING DOWN INTERSTATE 85 IN CHARLOTTE NC GOING ABOUT 60 MPH WHEN THE VEHICLE STALLED. HE COASTED THE CAR TO THE SIDE OF THE INTERSTATE. HE TURNED THE VEHICLE OFF THEN TRIED TO RESTART IT AND NOTHING HAPPEN AND POWER WAS DEAD IN THE CAR. THEN HE SAW SMOKE COMING FROM UNDER THE HOOD. THE DOORS WON'T OPEN SO HE HAD TO CLIMB OUT THOUGH THE SUNROOF TO SAFETY. HE OPENED THE HOOD AND THE ENGINE WAS INFLAMED WITH FIRE. HE CALLED THE FIRE DEPARTMENT, THEY CAME AND PUT THE FIRE OUT. THE REASON I'M FILING THIS COMPLIANT IS BECAUSE HE COULD HAVE BEEN SERIOUSLY HURTOR KILLED IF THE SUNROOF WAS CLOSE. HYUNDAI HAS NO EXPLANATION FOR WHY THIS IS HAPPENING AND MY VEHOWAS TOTAL LOST. WE ALSO HAVE PICTURES AND A VIDEO. I CAN'T UPLOAD THE VIDEO SO IF SOMEONE CONTACTS ME I WILL EMAIL IT.

Engine
Filed Oct 25, 2018119,000 milesTX

TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA. AFTER THE CONTACT TOOK THE VEHICLE IN FOR AN OIL CHANGE, THE ENGINE BEGAN MAKING A CLICKING NOISE. THE SOUND INTENSIFIED AND THE ENGINE SHUT OFF. THE CONTACT HAD TO COAST THE VEHICLE TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE WHERE AN INDEPENDENT MECHANIC INSPECTED THE VEHICLE AND STATED THAT THE ENGINE APPEARED TO BE BLOWN. THE VEHICLE CURRENTLY REMAINED AT THE CONTACT'S HOUSE AND WAS NOT REPAIRED. THE DEALER (SMART CHOICE AUTO GROUP, 17650 NORTHWEST FWY, HOUSTON, TX 77065, (713) 933-1003) WAS CONTACTED, BUT A DIAGNOSTIC APPOINTMENT WAS NOT SCHEDULED. THE MANUFACTURER WAS CALLED AND STATED THAT THEY WOULD GET BACK IN TOUCH WITH THE CONTACT. THE FAILURE MILEAGE WAS 119,000.

Suspension
Filed Oct 25, 2018104,000 milesCO

I WAS PULLING INTO MY NEIGHBORHOOD AND HEARD A LOUD CRACK, SO I PULLED OVER AND GOT OUT OF THE CAR AND SAW THAT MY DRIVER'S SIDE REAR TIRE WAS SLANTING INWARD (SEE PICTURES). I HAD TO HAVE MY CAR TOWED TO THE DEALERSHIP. THE TOW TRUCK DRIVER LOOKED UNDER THE CAR AND SAID THAT THE CONTROL ARM WAS CRACKED AND THAT THERE WAS RUST/CORROSION AROUND THAT AREA ON THE SUBFRAME. NOW IT'S AT THE DEALERSHIP TO BE REPAIRED...A VERY COSTLY REPAIR (REAR CROSSLINK/SUBFRAME). THIS IS A SERIOUS SAFETY ISSUE. IF I HAD BEEN DRIVING ON A HIGHWAY/MAJOR ROAD AND THIS HAPPENED I COULD HAVE BEEN SERIOUSLY INJURED. LUCKILY IT HAPPENED IN MY NEIGHBORHOOD! THERE SHOULD BE A RECALL ON THIS TYPE OF ISSUE, ESPECIALLY SINCE THERE'S BEEN A RECALL BEFORE ON THE RUST/SUSPENSION PROBLEMS HYUNDAI HAS HAD.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2012 Hyundai Sonata → · Every Sonata year → · How the figures are calculated →