Page 60 of 68 · complaints 2,951–3,000 of 3,380

2011 Hyundai Sonata complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2011 record →

Electrical System › Horn
Filed Feb 8, 201217,000 milesVA

THE OEM HORN IS NOT EFFECTIVE, I HAVE HAD IT REPLACED BY THE DEALER WHEN IT WAS INTERMITANT BUT T NO ONE CAN HEAR THE NEW ONE. I HAVE BEEN CUT OFF NUMERIOUS TIMES HIT THE HORN AND NO ONE REACTS, IT IS AS IF THEY DON'T KNOW I EXIST. I TESTED IT ON MY FAMILY AND THEY JUST LAUGHED, CALLING IT A BICKCYCLE'S HORN. SOMEONE WILL GET HURT/KILLED. I WOULD THINK THESE THINGS MUST BE AT LEAST A MINIUM OF "X" DECIBLES, IT THIS HORN MEETS STANDARDS THAN THE STANDARD MUST BE CHANGED.THIS IS A SAFTEY HARZARD. *TR

Suspension › Front › Control Arm
Filed Feb 2, 2012CA

2011 HYUNDAI SONATA. CONSUMER WRITES IN REGARDS TO A SOUND HEARD WHEN MAKING A LEFT TURN *TGW THE DEALER INFORMED THE CONSUMER THE VEHICLE NEEDED A LEFT CONTROL ARM AND CROSS MEMBER ASSEMBLY, INCLUDING AN ALIGNMENT. THE CONSUMER WAS INFORMED, THE REPAIRS WERE NOT COVERED UNDER WARRANTY BECAUSE THE VEHICLE HAD BOTTOMED OUT CAUSED BY DRIVING. *JB

Steering
Filed Jan 31, 201235 milesNJ

TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE CONTINUOUSLY PULLED INTO THE LEFT DIRECTION. THE FAILURE OCCURRED WHENEVER THE VEHICLE WAS IN OPERATION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER SEVEN DIFFERENT TIMES FOR THE SAME PROBLEM. THE MANUFACTURER WAS NOTIFIED AND A FILED SERVICE ENGINEER INSPECTED THE VEHICLE; HOWEVER THEY COULD NOT DETERMINE THE CAUSE OF FAILURE. THE MANUFACTURER REPLACED ALL FOUR TIRES AS A GOODWILL. THE FAILURE PERSISTED AFTER THE REPLACEMENT OF THE TIRES. THE VEHICLE HAS NOT BEEN REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 35.

Suspension
Filed Jan 31, 20124,262 milesOH

SERVICE CAMPAIGN 927 CONFIRMED LEFT PULL COMPLETED STRAIGHT TRAK INSTALLED STRUTS. ALIGNMENT. UPDATE EPS. STILL PULLS LEFT ON CROWNED ROADS. STEERING LIGHT AND WANDERS AT HIGHWAY SPEEDS. CALLED DEALER AND WAS TOLD "IT IS IN SPEC AND TO CONTACT HYUNDAI CONSUMER AFFAIRS". THEY WILL NOT FIX. IT IS NOW WORSE THAN BEFORE THEY TRIED TO FIX. I HAVE CONTACTED HYUNDAI CONSUMER AFFAIRS TWO TIMES WITH NO RESPONSE. *TR

Unknown or Other
Filed Jan 30, 20126,997 milesCA

I WAS DRIVING ON A BUSY LOS ANGELES FREEWAY WHEN THE "CHECK CHARGING SYSTEM" LIGHT CAME ON AND A CHIME BEGAN TO SOUND. MY CAR TOTALLY SHUT DOWN AND LOST ALL POWER. I WAS STRANDED IN THE MIDDLE OF A BUSY FREEWAY IN WHAT WAS A LIFE THREATENING SITUATION. THE BATTERY INDICATOR WAS AT THE HALF WAY MARK, WHICH IS THE NORM FOR THE CAR. I WAS TOWED TO A DEALER WHO TOLD ME THAT THEY COULD NOT FIND ANYTHING WRONG WITH THE CAR. I HAD TO CALL HYUNDAI CORPORATE TO GET HYUNDAI TECHNICIANS TO LOOK AT THE CAR. THEY SAID THAT A TEAM OF TECHNICIANS REPAIRED THE CAR AND THAT IT WAS FIXED. EXCEPT THAT IT HAPPENED TO ME AGAIN LAST WEEK ON A BUSY PARKWAY. THIS IS AN EXTREMELY UNSAFE CAR THAT PUTS OCCUPANTS IN VERY DANGEROUS CIRCUMSTANCES. IT IS IN FOR REPAIRS AGAIN, BUT I WILL NOT TRUST THAT IT IS FIXED. I AM AFRAID TO DRIVE IT. *TT

Steering
Filed Jan 26, 201221,000 milesTX

TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING BETWEEN THE SPEEDS OF 5 MPH AND 60 MPH, HE WOULD HAVE TO FORCIBLY KEEP THE STEERING WHEEL FROM TURNING IN THE OPPOSITE DIRECTION. THE VEHICLE WOULD NOT DRIVE STRAIGHT AND WOULD CONSTANTLY PULL TOWARD THE RIGHT OR LEFT. THE DEALER WAS NOTIFIED AND STATED THAT THERE WAS NOTHING THEY COULD DO TO REMEDY THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 21,000. THE VIN WAS NOT AVAILABLE.

Vehicle Speed Control
Filed Jan 22, 201215,990 milesWI

ADD ON TO ODI # 10440320 I WAS DRIVING AND TWICE WHEN I TRIED TO STOP TO MAKE A TURN THE ENGINE KEPT OVERRIDING THE BRAKE AND THE CAR KEPT LURCHING AHEAD. I APPLIED THE BRAKE PEDDLE AS HARD AS I COULD AND THE CAR WOULD NOT STOP. WHEN I RELEASED THE BREAK PEDDLE, THE CAR STARTED ACTING NORMAL AGAIN. BY THIS TIME I WAS WAY OVER THE CENTER LINE OF THE ROAD AND IF THERE HAD BEEN ANOTHER CAR AT THE INTERSECTION I WOULD HAVE CERTAINTY HIT THEM. THIS IS THE SECOND AND THIRD TIME THIS HAS HAPPENED WITH THIS CAR AND I BELIEVE IT SHOULD BE TAKEN OFF THE ROAD BEFORE SOMEONE GET KILLED. IF I WAS PULLING UP BEHIND ANOTHER CAR AT A STOP SIGN AND THIS HAPPENED I WOULD REAR END THE CAR IN FRONT. IF I WAS STOPPING AT A PEDESTRIAN CROSSING AND THIS HAPPENED I COULD RUN SOMEONE OVER AND KILL THEM. *TR

Steering
Filed Jan 19, 20123,500 milesOK

THE SONATA PULLS TO THE LEFT. I TOOK IT IN AND TOLD DEALER I THOUGHT IT WAS CAR, NOT THE ROAD -- BUT TOLD ME IT WAS FINE. TOOK IT IN AGAIN BECAUSE IT PULLS HARD TO LEFT GOING STRAIGT TO DITCH IF YOU LET GO OF STEERING WHEEL, THEY SAID THEY ADJUSTED IT 2 POINTS AND IT WAS NOT PULLING ANYMORE. LEFT DEALERSHIP AND IT STILL PULLS HARD TO LEFT.

Engine and Engine Cooling
Filed Jan 18, 20126,300 milesPA

AFTER HAVING 3 OF 5 RECALL FIXES PERFORMED, BATTERY CHARGING SYSTEM WARNING LIGHT AND SOUNDS ACTIVATED. CAR LOST POWER AT LOW REVS. REQUIRED GIVING FULL THROTTLE TO ENABLE GAS ENGINE TO KICK IN AND GAIN ENOUGH SPEED TO SAFELY STAY WITH TRAFFIC. AFTER PULLING OVER AND TURNING ENGINE OFF/ON, PROBLEM SEEMED TO RESOLVE ITSELF. HAPPENED AGAIN IN HIGHWAY TRAFFIC WHILE ENTERING EXIT RAMP RESULTING IN A DANGEROUS LOSS OF POWER. RETURNED VEHICLE TO DEALERSHIP FOR REPAIR. DEALERSHIP ASSURED ME THAT THEY KNEW WHAT THE ISSUE WAS AND THAT IT WOULD BE REPAIRED. 2 DAYS LATER ISSUE HAPPENED 3 TIMES. EACH TIME ON THE HIGHWAY AT APPROX. 65MPH WITH NOWHERE SAFE TO CONVENIENTLY PULL OVER.

Steering
Filed Jan 17, 2012100 milesTX

THE VEHICLE TRACKS TO THE LEFT. DESPITE NUMEROUS ATTEMPTS AT FIXING THE ISSUE THE DEALERS (MORE THAN ONE) CAN'T SEEM TO FIX THIS. HYUNDAI HAVE ISSUED A RECALL ON IT (SONATA-TR01) YET THIS 'FIX' DOESN'T RECTIFY THE PROBLEM. *TR

Steering
Filed Jan 15, 20121,100 milesNJ

VEHICHLE PULLS BADLY TO THE LEFT IF STEERING WHEEL IS RELEASED. A CONSTANT PRESSURE TO THE RIGHT MUST BE MAINAINED TO KEEP THE VEHICJE IN IT'S LANE

Steering
Filed Jan 10, 2012TN

I BOUGHT A 2011 SONATA IN MAY 2010. THIS CAR HAS PULLED TO THE LEFT FROM THE FIRST DAY I BOUGHT IT. NOTHING SEEMS TO WORK. IT HAS BEEN ALIGNED ON SEVERAL OCCASIONS WITH NO SUCCESS. *TR

Steering
Filed Jan 7, 2012CA

I PURCHASED A BRAND NEW HYUNDAI SONATA (2011) IN MARCH OF 2011 AND THE DAY I TEST DROVE IT I FELT THE CAR PULLING TO THE RIGHT AND HAND TO APPLY PRESSURE ON THE STEERING WHEEL TO KEEP IT GOING STRAIGHT. I WAS TOLD THAT THIS WAS NOT A BIG ISSUE AND WOULD BE REPAIRED. NINE MONTHS LATER AND THREE TIMES BEING SERVICED FOR THE PULL AND THE STEERING WHEEL ISSUE IT IS STILL FUNCTIONING WITH THE SAME PROBLEM. EACH TIME I WAS TOLD THE PROBLEM WAS FIXED DROVE OUT OF THE SERVICE AREA TO FIND IT WAS STILL WITH THE SAME PROBLEMS. WAS TOLD TO OPEN UP A CASE WITH THE REGIONAL OFFICE WHICH I DID, AND WAS TOLD THAT THE SERVICE MANAGER AT PUENTE HILLS HYUNDAI [XXX] SAID THAT THE PROBLEM WAS FIXED AND THERE WAS NOTHING WRONG WITH THE CAR. THERE IS SOMETHING WRONG WITH THIS CAR. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Seat Belts
Filed Dec 30, 201111,000 milesWA

TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THE PASSENGER SIDE SEAT BELT UNLATCHED FROM THE FLOOR CONNECTOR WHILE ATTEMPTING TO UTILIZE THE SEAT BELT. THE CONTACT WAS ABLE TO RE-ATTACH THE SEAT BELT BACK INTO THE CONNECTOR. THE CONTACT DID NOT TAKE THE VEHICLE TO THE DEALER OR CALL THE MANUFACTURER IN REGARDS TO THE FAILURE. THE FAILURE MILEAGE WAS 11,000. UPDATED 01/10/12*LJ UPDATED 03/14/12 *BF UPDATED 03/19/12

Suspension
Filed Dec 27, 201135 milesCT

ON 7/7/11, I PURCHASED A 2011 SONATA GLS. THE NEXT DAY I NOTICE THE CAR PULLED TO THE RIGHT AT VARIOUS SPEEDS. I SET UP AN APPOINTMENT FOR 7/18/11. I PICKED UP MY VEHICLE AND IMMEDIATELY NOTICED THAT THE VEHICLE WAS STILL PULLING TO THE RIGHT. I HAD TO CONTINUE TO CORRECT THE VEHICLE SO I WOULD NOT GO INTO THE NEXT LANE OR OFF THE ROAD. I BROUGHT THE CAR IN ON 7/25/11 AND WENT ON A TEST DRIVE WITH THE TECHNICIAN. TECHNICIAN STATED HE COULD SEE THE VEHICLE PULLING RIGHT. THE VEHICLE WAS RELEASED TO ME AND IMMEDIATELY I NOTICED THE VEHICLE WAS NOW PULLING TO THE LEFT ESPECIALLY AT HIGHER SPEEDS. THE SERVICE DEPARTMENT ROTATED THE TIRES AND PERFORMED A FOUR WHEEL ALIGNMENT. NOW I NOTICED THAT THE VEHICLE HAD RETURNED TO PULLING TO THE RIGHT AT ALL SPEEDS. BROUGHT THE VEHICLE IN 8/2/11 AND THE SERVICE MANAGER TEST DROVE THE VEHICLE WITH ME AND VERIFIED A PULL TO THE RIGHT. I RETURNED ON 8/4/11 TO PICK UP MY VEHICLE. SERVICE MANAGER STATED THAT THE TIRES WERE ROAD FORCED BALANCED AND AN ALIGNMENT WAS PERFORMED. AGAIN, IMMEDIATELY AS I LEFT THE DEALERSHIP I NOTICED THAT THE VEHICLE WAS STILL PULLING TO THE RIGHT. I RETURNED TO THE DEALERSHIP AND STATED THAT IT HAD NOT BEEN CORRECTED. THE SERVICE MANAGER TEST DROVE THE VEHICLE WITH ME AGAIN AND RECONFIRMED THAT THE VEHICLE WAS PULLING TO THE RIGHT. AFTER THE CAR WAS LOOKED AT AGAIN IT WAS TEST DRIVEN BY DISTRICT PARTS AND SERVICE MANAGER WHO RELEASED THE VEHICLE. I WAS FRUSTRATED AS THE VEHICLE WAS STILL PULLING TO THE RIGHT AND I H

Electrical System
Filed Dec 22, 201117,000 milesVA

I HAVE EXPERIENCED THIS PROBLEM 3 TIMES, MY 2011 HYUNDAI SONATA LIMITED FAILED TO START. I LIKE MANY OTHERS HAD MY FOOT ON THE BRAKE AND HIT THE START BUTTON AS I USUALLY DO AND NOTHING HAPPENED BUT THE DASHBOARD INDICATOR KEPT READING "PRESS ON BRAKE PEDAL AND PUSH BUTTON TO START" I REPEATEDLY TRIED OVER AND OVER. AFTER 15-20 FAILED ATTEMPTS I PULLED OUT MY MANUAL, NO WORK AROUND. I THEN CALLED THE DEALER, WHO TOLD ME TO STOMP ON THE BRAKE HARD. I DID AND AFTER THREE CYCLES IT STARTED. *TR

Engine and Engine Cooling
Filed Dec 19, 20114,800 milesNC

THIS IS ON THE HYBRID SONATA. TWICE IN 2 WEEKS, I AM DRIVING DOWN A HIGHWAY, I FELT A JERK IN THE CAR, THE READY LIGHT FLASHES AND THE WRENCH SYMBOL SHOWS UP. THE CAR IS ON BATTERY POWER ONLY. I COAST ON BATTERY TILL I CAN PULL INTO A PARKING LOT. SHUT THE CAR OFF. LUCKILY BOTH TIMES IT STARTED BACK UP. BOB KING HYUNDAI IN WINSTON-SALEM SAYS THEY DON'T KNOW WHY IT WOULD DO THAT. WE ARE WAITING ON SOME PARTS THAT ARE UPDATES, BUT DON'T KNOW IF THAT WILL FIX THE SHUT DOWN ISSUE. *TR

Power Train
Filed Dec 19, 201119,000 milesAL

THE FIRST TIME I THOUGHT SOMETHING STRANGE WAS GOING ON WITH MY NEW CAR (PURCHASED WITH 16,000 MILES ON IT) AT THE 18,000 MILE MARK. . THE CAR WAS STUCK IN 4TH GEAR AND WOULD NOT CHANGE GEARS WITH THE AUTO STICK OR WITH THE PEDALS. I STOPPED THE CAR AND TRIED TO PULL OUT IN TRAFFIC BUT HAD NO POWER. I PULLED OVER ASAP AND TURNED THE CAR OFF (REBOOTED THE CAR) AND EVERYTHING WORKED AGAIN. ON THE DEC 17TH,2011, (3 WEEKS LATER) I WAS PULLING OUT OF A FRIENDS HOUSE AT 10PM AND EVERYTHING SEEM NORMAL. HOWEVER, AS THE CAR GOT TO ABOUT 15MPH THE TACH RACED OVER TO 5,000 RPMS AND THEN I HEARD A LOUD SLAM AND THE CAR SHOT FORWARD. I RECALLED THE LAST TIME THE CAR ACTED STRANGE SO I CHECKED TO SEE WHAT GEAR IT WAS IN AND SURE ENOUGH IT WAS AGAIN IN 4TH GEAR. WHEN I TRIED TO CHANGE GEARS IT WOULD NOT CHANGE GEARS JUST AS BEFORE. I PULLED OVER AND TIRED TO REBOOT THE CAR AGAIN, BUT THIS TIME IT DID NOT FIX ITSELF. I HAD TO DRIVE 30MILES HOME, SO I GOT ON THE INTERSTATE AND HEADED HOME. THE TACH RACED A FEW TIMES, BUT BECAUSE THE CAR STAYED IN 4TH GEAR I MAKE IT HOME SAFELY. WHEN I GOT HOME I DISCOVER THE REVERSE WAS GONE OUT AS WELL. NOW FOR THE GOOD NEWS, I RESEARCHED THE ISSUES ONE THIS AND A FEW OTHER SITE AND DISCOVER I WAS NOT THE ONLY ONE WITH THIS PROBLEM. I TOOK MY CAR TO THE DEALER THIS MORNING AND ASKED FOR A NEW TRANSMISSION. THE SERVICE TECH GOT ME A LOANER IN LESS THAN 30MINS I WAS ON MY WAY. SAME CAR AND COLOR. I GOT A CALL FROM THE DEALER A COUPLE OF HOURS LATER SAYING THE

Vehicle Speed ControlCrash
Filed Dec 18, 2011WI

I WAS PULLING INTO PARKING SPACE, HAD MY FOOT ON THE BRAKE, CAR WAS ALMOST COMPLETELY STOPPED, ALL OF A SUDDEN THE CAR ACCELERATED, TRAVELED APPROXIMATELY 8 FEET, THE BRAKE DIDN'T STOP THE CAR. I HIT THE BRICK WALL OF A BUSY CONVENIENCE GAS STATION STORE, THANKFULLY NO ONE WAS COMING OUT THE DOOR AT THE TIME. MY FIRST THOUGHT WAS THE FLOOR MAT HAD INTERFERED WITH THE GAS PEDAL, BUT AM SURE NOW THAT WAS NOT THE CASE. WHEN A REPRESENTATIVE OF MY INSURANCE COMPANY CALLED ME, HE STATED THAT HE HEARD THAT I HAD STEPPED ON THE GAS PEDAL INSTEAD OF THE BRAKE, THIS IS NOT TRUE, I AM 100 PERCENT SURE. MY HUSBAND WAS A PASSENGER IN THE CAR AND AFTER WE HAD CALMED DONE, WE DISCUSSED WHAT HAD HAPPENED, HE STATED TO ME THAT THE CAR WAS ALMOST STOPPED AND THEN JUST SUDDENLY MADE A LOUD ROARING SOUND AND ACCELERATED. OUR CAR WAS TOWED TO A HYUNDAI REPAIR STATION AND WE ARE WAITING TO HEAR HOW MUCH THE DAMAGES ARE. JUST THE THOUGHT OF HAVING TO DRIVE THAT CAR AGAIN SCARES ME, IT WAS A VERY FRIGHTENING EXPERIENCE, AS IT HAPPENED SO FAST AND I HAD NO CONTROL OVER STOPPING THE CAR, OTHER THAN MY FOOT WAS ON THE BRAKE AND THAT DIDN'T STOP THE ACCELERATION. MY HOPE IS THAT THIS IS INVESTIGATED BEFORE ANY SERIOUS INJURIES OR DEATHS OCCUR. *TR

Visibility › Defroster/Defogger/Hvac System
Filed Dec 11, 2011IN

MY WIFE BROUGHT IT TO MY ATTENTION THAT TWO OF FOUR VENTS ON THE DASHBOARD BLOW 10%-20% CAPACITY DESPITE WHICH SETTING (LOW, MID, HIGH). *TR

Tires › Pressure Monitoring and Regulating Systems
Filed Dec 9, 201120,000 milesUT

THE VALVE STEMS ON A 2011 HYUNDAI SONATA WITH ONLY 20,000 MILES ON IT WERE SO CORRODED AND SEIZED IN PLACE THAT IN ORDER TO REMOVE THEM WE WOULD HAVE HAD TO BREAK THE ENTIRE VALVE STEM. SINCE THE VALVE STEM IS ATTACHED TO THE TIRE PRESSURE MONITOR WE WOULD HAVE HAD TO REPLACE THE WHOLE TIRE PRESSURE MONITOR. *TR

Steering
Filed Dec 7, 20117,000 milesNY

I RECEIVED A NOTICE FROM HYUNDAI THAT MY VEHICLE WAS COVERED BY A RECALL OR CAMPAIGN TO ADDRESS THE PULLING ISSUE NOTICED BY SO MANY OTHER FELLOW 2011 & 2012 SONATA OWNERS. BROUGHT THE VEHICLE TO THE DEALER AND THE VEHICLE WAS WORSE THAN WHEN I BROUGHT IT IN. VEHICLE NOW PULLS TO RIGHT. RETURNED TO DEALER. SERVICE MANAGER FELT THAT VEHICLE WAS DRIVING FINE AND THAT THERE WERE NO PROBLEMS. UPON RETURN VISIT I HAD A TECHNICIAN RIDE WITH ME AND HE CONFIRMED THAT THE PULL TO THE RIGHT IS EXCESSIVE. HAVE BEEN DEALING WITH HYUNDAI CUSTOMER SERVICE TO NO AVAIL. WILL BE RETURNING TO DEALER FOR 3RD AND FINAL TIME TO ADDRESS ISSUE. IF NOT FIXED AFTER 3RD VISIT, WILL BE SEEKING LEGAL COUNSEL. *TR

Exterior Lighting
Filed Dec 6, 201124,600 milesIA

I WAS PULLING OUT OF A DRIVEWAY AND HEARD A CLUNK. THE NEXT DAY I NOTICED THE LEFT TAIL LIGHT ASSEMBLY HAD FALLEN OUT. IT WAS STILL HELD ON BY IT'S WIRES. THERE IS NO DAMAGE TO THE EXTERIOR OF MY CAR OR TO THE LENS OF THE ASSEMBLY. THE INTERIOR RETAINING NUTS HAD ALL BEEN BROKE. HYUNDAI WILL NOT GIVE ME ANY ANSWERS HOW THIS HAS HAPPENED. *TR

Structure › Body
Filed Dec 2, 2011FL

WHILE WALKING UP TO MY WIFE'S 2011 HYUNDAI SONATA IN A PARKING LOT, WE NOTICED THAT THE PASSENGER SIDE TAIL LIGHT WAS DISLODGED FROM THE BODY OF THE CAR. THE ELECTRICAL WIRES WERE STILL ATTACHED TO THE TAIL LIGHT, BUT THERE WAS NO DAMAGE TO THE BACK OF THE CAR OR THE TAIL LIGHT ITSELF. HOWEVER, WE DID SEE THE FOUR BOLT HOLDERS THAT ATTACH THE TAIL LIGHT TO THE BODY OF THE CAR HAD RUPTURED AND BROKE APART. WITHIN AN HOUR WE TOOK THE CAR TO OUR LOCAL HYUNDAI DEALER AND THEY SAID THEY HAD NEVER SEEN A DEFECT LIKE THIS. THEY INSISTED THAT THIS MUST HAVE BEEN DUE TO AN IMPACT, EVEN THOUGH THERE WAS NO EVIDENCE OF DAMAGE TO THE TAIL LIGHT, THE BACK OF THE CAR OR ANY SIGNS OF VANDALISM. SINCE THEY FELT IT WAS DUE TO AN IMPACT (NOT COVERED BY THE WARRANTY), WE HAD TO PAY NEARLY $300 FOR THE TAIL LIGHT TO BE REPLACED. LATER THAT DAY, I NOTICED THE DRIVER SIDE TAIL LIGHT WAS BECOMING LOOSE TO THE TOUCH AS WELL. THE NEXT DAY MY WIFE CALLED THE CORPORATE LINE FOR HYUNDAI TO REPORT THIS TAIL LIGHT DEFECT AND REPORT THE DEALERSHIP WE WENT TO AS WELL. WITHIN 2 DAYS THE DEALERSHIP CALLED US BACK AND SAID THIS IS DEFINITELY SOME KIND OF DEFECT AND IT SHOULD HAVE BEEN COVERED BY OUR WARRANTY. THEY REFUNDED OUR MONEY AND ALSO REPLACED THE DRIVER SIDE TAIL LIGHT AT NO CHARGE. EVERY SONATA SHOULD HAVE THEIR TAIL LIGHTS CHECKED AND RECALLED (AT NO CHARGE) IF THESE DEFECTIVE BOLT HOLDERS CONTINUE TO BE FOUND AS BRITTLE AND FLIMSY AS OURS WERE. THANKFULLY THE TAIL LIGHT DID NOT FALL OFF OUR CAR WHIL

Steering
Filed Dec 1, 2011MD

VEHICLE PULLS TO THE RIGHT. RETURNED IT TO THE DEALER AND THEY DID AN ALIGNMENT AND THEY SAID THE ALIGNMENT WAS CORRECT, HOWEVER THE CAR CONTINUES TO PULL RIGHT. *TR

Tires › Pressure Monitoring and Regulating Systems
Filed Nov 28, 201110,394 milesNC

TPM SYSTEM MALFUNCTION: THE TIRE PRESSURE MONITOR WARNING LIGHT STARTED FLASHING AND TURNED SOLID. IMMEDIATELY STOPPED AND CHECKED THE PRESSURE IN ALL 4 TIRES. ALL TIRE PRESSURES WERE WITHIN THE NORMAL RANGE. AFTER A FEW MILES THE WARNING LIGHT RESET. 6 HOURS LATER THE SAME MALFUNCTION OCCURRED. AGAIN, CHECKED TIRE PRESSURES AND EVERYTHING WAS NORMAL. THIS HAS BEEN AN ONGOING PROBLEM. I HAVE COMMUNICATED ALL OCCURRENCES TO THE MANUFACTURER WITH NO RESOLUTION OF THE PROBLEM. *KB

Engine and Engine Cooling1 injured
Filed Nov 25, 2011PA

TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT AFTER DRIVING THE VEHICLE FOR EXTENDED PERIODS OF TIME, OCCUPANTS WOULD BECOME FATIGUED, LIGHT HEADED, AND EXPERIENCED HEADACHES. THE CONTACT ALSO STATED THAT SHE NEARLY PASSED OUT ON ONE OCCASION. THE CONTACT TOOK THE VEHICLE TO A FIRE DEPARTMENT TO HAVE IT TESTED FOR CARBON MONOXIDE AND THE TEST CAME BACK NEGATIVE. THE FIREMAN THAT TESTED THE VEHICLE ALSO REPORTED THAT HE BECAME LIGHT HEADED AND EXPERIENCED A HEADACHE WHILE DRIVING IT. THE CONTACT SPOKE WITH THE MANUFACTURER AND WAS INFORMED THAT THERE WAS NOTHING THAT COULD BE DONE BECAUSE THE DEALER STATED THAT THERE WERE NO CARBON MONOXIDE LEAKS. THE FAILURE MILEAGE AND CURRENT MILEAGE WAS UNKNOWN. THE VIN WAS UNKNOWN.

Seat BeltsCrash2 injured
Filed Nov 23, 201112,080 milesCA

11 YEAR OLD PASSENGER SITTING IN THE RIGHT REAR SEAT, AND WAS USING THE SEAT BELT, STILL SUFFERED INJURIES DUE TO A FRONTAL CRASH. PERSON SUFFERED A FRACTURED JAW. *TR

Tires › Pressure Monitoring and Regulating Systems
Filed Nov 19, 20114,000 milesNM

TPMS: TPMS LIGHT GOES ON, ALTHOUGH TIRES ARE CORRECTLY INFLATED TO 35 PSI. 4000 MILES ON THE NEW CA, 18" WHEELS AND HANKOOK OPTIMO H431 TIRES INSTALLED AS ORIGINAL EQUIPMENT. CAR PURCHASED IN PORTLAND OREGON (TOWN 'N COUNTRY) AND DRIVEN BACK TO ALBUQUERQUE, NM ABOUT 8/6/11. RAN 12 WEEKS WITHOUT INCIDENT, BUT THEN TPMS LIGHT INTERMITTENTLY CAME ON. SOMETIMES IN REGULAR WEATHER, SOMETIMES IN COLD, AND WOULD REMAIN ON THROUGHOUT DRIVE. TURNED CAR OFF, THEN RESTARTED, CONDITION PERSISTED. OTHER DAYS, NOT AT ALL. CHECKED PSI AND WAS AT FACTORY SPEC. TOOK VEHICLE TO LOCAL DEALER (SOUTHWEST HYUNDAI, ABQ, NM) WHICH CHECKED THE PSI AND CONFIRMED PROPERLY INFLATED. TESTED/CLEANED TPMS BUT CONDITION NOT RECTIFIED. THEN DEALER OVERINFLATED TIRES, CLAIMING THAT ALTITUDE AND TEMPERATURE AFFECTED TIRES AND TIRE PRESSURE. CLAIMED THAT OVER INFLATION RECTIFIED CONDITION. TOLD THAT THIS WAS A FREQUENT PROBLEM IN ALBUQUERQUE, THAT REGIONAL OFFICE HAD BEEN CONTACTED ON OTHER OCCASIONS, BUT NEVER RECEIVED AN ANSWER OR BULLETIN HOW TO HANDLE THE PROBLEM. PROTESTED, SINCE BOTH CAR AND TIRE MFGRS SPECIFY 35 PSI, AND TPMS LIGHT DID NOT GO ON FOR FIRST 12 WEEKS DRIVING AT THIS ALTITUDE; THAT OVER INFLATION AFFECTED TIRE CONTACT WITH ROAD, TIRE LIFE, AND COMFORT OF RIDE. CALLED HANKOOK TIRE MFGR WHO SAID THAT NEITHER TEMPERATURE NOR ALTITUDE COULD EXPLAIN PROBLEM. SAID LIKELY DEFECT IN TPMS SYSTEM. CALLED CUSTOMER SERVICE AND WAS INITIALLY TOLD THAT CONDITION HAD BEEN FIXED PER DEALER. AFTER REPEATED C

Steering
Filed Nov 18, 201110,000 milesTX

PULLS VIOLENTLY TO LEFT..DANGEROUS CAR TO DRIVE. *TR

Exterior Lighting
Filed Nov 11, 2011MA

I PURCHASED A 2011 HYUNDAI SONATA AND IT IS A VERY NICE CAR EXCEPT THAT THERE IS A VERY REAL AND SIGNIFICANT SAFETY ISSUE WITH RESPECT TO THE VISIBILITY PROVIDED BY THE LOW BEAM HEADLIGHTS. I HAVE NOTICED THAT A NUMBER OF OTHER PEOPLE HAVE EXPRESSED THEIR CONCERN ABOUT THIS AS WELL BECAUSE IT MAKES THE CAR VERY CHALLENGING TO DRIVE SAFELY AT NIGHT. WHEN YOU ARE DRIVING THE CAR AT NIGHT AND HAVE THE HEADLIGHTS ON LOW BEAM AS YOU LOOK THROUGH THE WINDSHIELD THERE IS A VERY DISTINCT BOUNDARY ABOUT MIDWAY UP THE WINDSHIELD AND EVERYTHING ABOVE THAT BOUNDARY LINE IS COMPLETELY DARK. IT NOT ONLY SIGNIFICANTLY REDUCES THE DISTANCE THAT YOU TYPICALLY SHOULD BE ABLE TO SEE IN FRONT OF YOU BUT IT IS ALSO EXTREMELY DISCONCERTING BECAUSE EVEN THE SLIGHTEST BUMP CAUSES THE LINE AND YOUR VISIBILITY TO BE BOUNCING UP AND DOWN. THE OTHER NIGHT I NEARLY HIT A PERSON WALKING ALONG THE ROAD EVEN THOUGH I WAS ONLY DRIVING 35 MILES PER HOUR BECAUSE I WAS ALMOST ON TOP OF THEM BEFORE THEY WERE VISIBLE IN THE HEADLIGHTS. I HAVE BEEN DRIVING FOR MANY YEARS AND THAT HAS NEVER BEEN AN ISSUE WITH ANY OTHER CAR THAT I HAVE OWNED. *TR

Steering
Filed Nov 9, 20113,993 milesCA

I BOUGHT THE SONATA 2011 TURBO IN 7/15/2011 THE FIRST DAY I TEST DROVE THE CAR I ASKED THE SALES MAN IF THEY ALIGNED THE CAR AND HE SAID IT WAS DONE ALREADY. SEVERAL MONTHS LATER I CALLED THEM AND SAID THE CAR IS OUT OF CONTROL THE STEERING KEEPS TO THE RIGHT AND I AM TIRED OF PULLING IT TO THE LEFT. ALSO THE SPEED IS UNCONTROLLABLE I HAVE TO TAKE MY FOOT OF THE ACCELERATOR IN ORDER FOR THE CAR TO SLOW DOWN OTHER WISE I WOULD BE GOING 80MPH ON THE FWY. IT IS VERY HARD TO KEEP CONSISTENCY OF THE SPEED. I TOOK THE CAR BACK ON OCTOBER 21 THE FIRST TIME AND THEY TOLD ME ITS NORMAL. I WAS UPSET AND TOLD THEM THAT MY 17 YEAR OLD ALMOST GOT INTO AN ACCIDENT DUE TO NOT BEING ABLE TO CONTROL THE CAR AT A TURN. THEY IGNORED ME AND STILL INSIST THAT THE CAR WAS NORMAL. I WENT BACK YESTERDAY FOR THE SECOND TIME AND TEST DROVE THE CAR WITH THEIR MECHANIC AND HE SAID THAT THE CAR WAS FINE AND ITS ALL NORMAL. I WAS NEVER TOLD THAT THERE WAS A RECALL ON THE CAR. I ONLY FOUND OUT ABOUT THIS TODAY WHEN I WENT BACK TO SPEAK TO THE MANAGER FOR THE THIRD TIME IS WHEN THEY TOLD ME THAT ALL THE SONATA 2011 HAVE A PULLING PROBLEMS AND IT HAS NO RETURN MEMORY AFTER ITS DONE PULLING SO I HAVE TO GET USED TO THIS CAUSE THAT'S WHAT THEY ALL DO. I AM NOW VERY UPSET THAT I FOUND THIS OUT ON MY OWN AND THAT THEY DIDN'T TELL ME ABOUT THE RECALL AND THAT ME AND MY DAUGHTER ARE AT RISK OF AN ACCIDENT AT ANY GIVEN TIME. I HAD OVER 25 CARS IN THE PAST AND I KNOW THAT THIS CAR IS VERY UNSAFE TO DRIVE AND IF NOTH

Seat Belts › Front
Filed Nov 8, 2011IL

2011 HYUNDAI SONATA. CONSUMER WRITES IN REGARDS TO SEAT BELT PROBLEM *TGW THE CONSUMER STATED THE SEAT BELT WILL NOT EXTEND AND AN EXTENSION IS NEEDED. THE DEALER INFORMED THE CONSUMER AN EXTENSION DOES NOT EXIST. *JB

Steering
Filed Nov 8, 2011100 milesCT

AFTER THE MANUFACTURER'S RECALL ON TRACKING ISSUES WITH THIS MODEL NEITHER THIS ATTEMPT AT FIXING THE PROBLEM NOR THE OTHER PREVIOUS TWO ATTEMPTS HAS FIXED THE TRACKING PROBLEM WITH THIS VEHICLE. IN THE LEFT LANE AT HIGHWAY SPEED IF THE STEERING WHEEL IS RELEASED THE VEHICLE IMMEDIATELY TURNS ABRUPTLY LEFT AND MUST BE CORRECTED IMMEDIATELY TO PREVENT IT LEAVING THE LANE AND THEN THE HIGHWAY. THE DEALER STATES THAT THE CAR IS WITHIN SPECS BUT THAT IS ONLY WHEN THEY TAKE IT TO A CERTAIN SECTION OF A LOCAL HIGHWAY WHERE THERE IS NO CROWN. WHEN THIS CAR IS IN THE LEFT LANE WHERE THERE IS ANY TYPE OF CROWN IT WILL ABRUPTLY MOVE LEFT THE INSTANT THE STEERING WHEEL IS RELEASED IN 98 PERCENT OF THE TIMES I'VE TRIED IT. THIS CAR COULD BE VERY DANGEROUS IF YOU AREN'T ALERT AT ALL TIMES BECAUSE OF THE RATE OF DRIFT. THE NHTSA SHOULD FORCE A RECALL THAT FIXES THIS PROBLEM, HYUNDAI SEEMS TO BE WHITEWASHING THIS WITH CLAIMS THAT UNDER PERFECT CONDITIONS THE CAR IS IN SPEC. THE DEALER MUST DRIVE THE CAR TO A STRETCH OF HIGHWAY ABOUT 5 MILES FROM THE DEALERSHIP TO FIND THIS PERFECT STRIP OF HIGHWAY TO TEST THE CARS IN ORDER TO CLAIM THEY ARE IN SPEC. AMAZING! *TR

Electrical System
Filed Nov 6, 2011200 milesNC

THE "CHECK CHARGING SYSTEM" LIGHT APPEARED THE 1ST WEEK THAT WE HAD THIS NEW( HYUNDAI 2011 SONATA HYBRID) CAR WHILE MY WIFE WAS DRIVING THE CAR. SHE LOST POWER TO THE VEHICLE AND HAD TO STOP AND RESTART. I RETURNED IT TO THE DEALER THAT AFTERNOON AND THEY STATED THAT THE BATTERY TERMINAL WAS LOOSE AND NEEDED ADJUSTMENT. THE CAR HAD ABOUT 200+ MILES ON IT. TODAY, NOVEMBER 6, 2011, I WAS WITH MY WIFE AND SHE WAS DRIVING AND THE " CHECK CHARGING SYSTEM' LIGHT AGAIN CAME ON WITH AN AUDIBLE ALARM. ( ABOUT 400+ MILES). WE LOST POWER AT A TRAFFIC LIGHT AND HAD TO STOP AND THE CAR WAS DIFFICULT TO RESTART. AFTER CHECKING THE HYUNDAI FORUMS, THIS APPEARS TO BE A FREQUENT OCCURRENCE WITH NUMEROUS DRIVERS AROUND THE COUNTRY. MANY REGISTERED FORUM USERS ARE CONCERNED THAT THIS IS A MAJOR SAFETY ISSUE AND NEEDS TO BE ADDRESSED IMMEDIATELY. I AM TAKING THE CAR BACK TO THE DEALER ON MONDAY MORNING AND WANTED TO HAVE THIS DOCUMENTED. MY WIFE DOES NOT FEEL SAFE IN THIS VEHICLE ( AND NEITHER DO I AT THIS TIME). *TR

Steering
Filed Nov 2, 2011659 milesTX

TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT WHEN DRIVING AT ANY SPEED, THE STEERING WHEEL WOULD FEEL LOOSE AND THE FRONT END OF THE VEHICLE WOULD EXHIBIT AN ABNORMAL CLICKING NOISE. IN ADDITION, THERE WAS AN ABNORMAL METAL SCRAPING SOUND COMING FROM THE REAR OF THE VEHICLE IN WHICH THE TIRES WERE WEARING PREMATURELY. THE VEHICLE WAS TAKEN TO THE DEALER NUMEROUS TIMES FOR THE FAILURES. THE DEALER REPLACED THE STEERING CLOCK SPRING AND ADVISED THAT THE NOISE IN THE FRONT AND REAR OF THE VEHICLE WAS NORMAL BECAUSE OF THE WHEEL DESIGN. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FRONT AND REAR END CONTINUED TO MAKE NOISE WHILE DRIVING AND THE STEERING WHEEL STILL FELT EXTREMELY LOOSE. THE FAILURE MILEAGE WAS 659 AND THE CURRENT MILEAGE WAS 21,811.

Steering
Filed Nov 1, 201113,400 milesCA

VEHICLE STEERING PULLS TO LEFT. CHECKED AIR PRESSURE (COLD) OF TIRES AND ALL WERE WITHIN SPECIFIED PRESSURES (30 P.S.I.). JUST RECEIVED MFR NOTICE ADVISING ME MY HYUNDAI SONATA LIMITED MAY HAVE A "CURRENT OPEN RECALL CAMPAIGN". NOTE: THE NOTICE WAS ALLEGEDLY FROM MFR., BUT DIRECTED ME TO CONTACT A HYUNDAI DEALER OTHER THAN THE DEALER WHICH SOLD ME THE VEHICLE. THE DEALER FROM WHICH I PURCHASED THE VEHICLE IS STILL IN OPERATION, BUT I HAVE RECEIVED NO SUCH RECALL ADVISEMENT THEM. THE NOTICE STATES, "THIS CAMPAIGN MAY BE A SAFETY RELATED REPAIR AND WILL BE PERFORMED AT NO CHARGE TO YOU". STRANGE...VERY STRANGE. *TR

Tires
Filed Oct 27, 2011TX

THE CAR HAS BEEN NOISY SINCE DAY 1. DEALER SAID IT WAS NOT ABNORMAL. TIRE DEALER SAID THEY SAW NO PROBLEM, EXCEPT IT APPEARED THAT THE TIRES WERE FEATHERING. ON CERTAIN TYPE ROADS, THE CAR IS JUST DARNED TOO NOISY. I BELIEVE IT TO BE THE KUMHO, 17" TIRES THAT THE LIMITED MODEL COMES EQUIPPED WITH. I HAVE ALMOST 8,000 MILES ON IT, NOW, SINCE BOUGHT NEW IN APRIL, AND IT IS NOT GETTING ANY BETTER, ONLY WORSE. UNENDURABLE, ACTUALLY. *TT

Electrical System
Filed Oct 26, 201110,800 milesNH

I HAVE A 2011 SONATA THAT FAILED TO START ON THREE OCCASIONS. THE FIRST WAS ABOUT 8000 MILES THE SECOND WAS AT 10800 MILES AND THE THIRD WAS THE NEXT DAY FROM THE SECOND OCCASION. THIS CAR IS LESS THAN 1 YEAR OLD. AS I WENT TO START THE CAR AS I NORMALLY DO THE "PRESS THE BRAKE PEDAL TO START" WOULD FLASH EVEN THOUGH MY FOOT WAS ON THE BRAKE PEDAL. THE FIRST TWO TIMES I WAS ABLE TO GET IT TO START BY REPEATEDLY PRESSING THE BRAKE PEDAL AND PRESSING THE PUSH BUTTON START MORE THAN 10 TIMES. THE THIRD TIME I HAD NO SUCH LUCK AND CALLED THE DEALER FOR SERVICE. I NOTICED THAT ON ALL 3 OCCASIONS THAT THE BRAKE PEDAL HAD MORE THAN NORMAL PRESSURE AND WOULD NOT DEPRESS AT ALL. I ASSUME THAT THERE IS SOME SORT OF SWITCH THAT TELLS THE CAR THAT YOUR FOOT IS ON THE BRAKE BEFORE THE PUSH BUTTON START WILL START THE CAR. WITH THE BRAKE PEDAL NOT MOVING AT ALL THIS SWITCH IS PROBABLY NOT BEING ACTIVATED SO THE CAR DOES NOT START. *TT

Steering
Filed Oct 20, 201111,500 milesMN

FOLLOW UP ON MY EARLIER STEERING PROBLEM WITH THE 2011 LIMITED TURBO. ODI ID NUMBER : 10427654 DEALERSHIP INSTALLED NEW STRUTS, ALIGNED CAR AND DID A SELECTIVE TIRE ROTATION. CAR STILL PULLED LEFT IN LEFT LANE AND WANDERED LEFT AND RIGHT EVERY 4-7 SECONDS IN RIGHT LANE OF HIGHWAY. TOOK CAR BACK INTO DEALERSHIP 10/6/2011 AND THEY AGAIN ALIGNED AND DID ANOTHER SELECTIVE ROTATION. CAR STILL PULLS AND WANDERS. CONTACTED HYUNDAI CUSTOMER SERVICE AND THEIR REPLY WAS AS FOLLOWS: "THANK YOU FOR CONTACTING HYUNDAI MOTOR AMERICA. WE APOLOGIZE FOR YOUR DISSATISFACTION WITH OUR PREVIOUS RESPONSE REGARDING THE SPECIFICATIONS FOR THE TRACKING IN YOUR 2011 HYUNDAI SONATA 2.0T. WE CONTACTED BUERKLE HYUNDAI TO GATHER FURTHER INFORMATION REGARDING THE SPECIFICATIONS FOR YOUR VEHICLE. WE WERE INFORMED THE VEHICLE IS REQUIRED TO TRACK STRAIGHT FOR 9 SECONDS OR LESS AT 40 MILES PER HOUR. THEY INFORMED US THAT FOR EVERY 10 MILES PER HOUR THAT YOUR VEHICLE ACCELERATES OVER 40 MILES PER HOUR, THE REQUIREMENT DROPS BY 2 SECONDS. IF YOUR VEHICLE IS GOING 70 MILES PER HOUR, THE REQUIRED SECONDS THE VEHICLE WOULD NEED TO TRACK STRAIGHT IS 3 SECONDS. IF YOUR VEHICLE DOES NOT TRACK STRAIGHT FOR 3 SECONDS AT 70 MILES PER HOUR, WE RECOMMEND THAT YOU SCHEDULE AN APPOINTMENT WITH THE SERVICE DEPARTMENT OF BUERKLE HYUNDAI FOR FURTHER INSPECTION. WE ARE CONFIDENT THAT THE DEALERSHIP WILL ADDRESS ALL OF YOUR CONCERNS AND PROVIDE YOU WITH EXPERT ADVICE. YOU CAN REACH BUERKLE HYUNDAI BY CALLING *** *** ****. " THE

Steering › Gear Box › Shaft Sector
Filed Oct 18, 201120,656 milesOH

WHILE DRIVING 65 MPH ON A STATE HIGHWAY DURING RUSH HOUR WITH THE CRUISE CONTROL ON, THE STEERING WHEEL/CAR SUDDENLY STARTING SHAKING EXTREMELY VIOLENTLY AND IT WAS ALL I COULD DO TO MAINTAIN CONTROL LONG ENOUGH TO PULL OVER AND STOP/INSPECT THE VEHICLE. IT WAS REMARKABLE AN ACCIDENT DID NOT OCCUR AND IF MY CHILD, A NEW DRIVER, HAD BEEN BEHIND THE WHEEL, I AM CERTAIN AN ACCIDENT WOULD HAVE OCCURRED. THE ELECTRIC POWER STEERING (EPS) AND ELECTRONIC STABILITY CONTROL (ESC) WARNING LIGHTS CAME ON AND POWER STEERING NO LONGER WORKED. THE SENSATION I EXPERIENCED WAS VERY MUCH LIKE THAT DESCRIBED IN NHTSA CAMPAIGN ID NO. 10V426000. I TOOK THE CAR TO THE DEALERSHIP AND THEY ULTIMATELY CONCLUDED THAT THE PROBLEM WAS A BRAKE SWITCH WHICH CAUSED POWER STEERING TO STOP WORKING. THE DEALERSHIP REPLACED THE BRAKE SWITCH, CONCLUDING THAT MY 2011 HYUNDAI SONATA, MANUFACTURED ON 3/11/11, WAS NOT SUBJECT TO THE RECALL INVOLVING STEERING COLUMN INTERMEDIATE SHAFT UNIVERSAL JOINT CONNECTIONS. I AM CURRENTLY DRIVING THE CAR, ALTHOUGH I DO SO RELUCTANTLY, PARTICULARLY WITH FAMILY MEMBERS IN THE VEHICLE. WHILE I DO NOT KNOW IF THESE SITUATIONS ARE RELATED, ON 9/11/11 MY CAR HAD TO BE TOWED TO THE DEALERSHIP BECAUSE THE STARTER WOULD NOT RECOGNIZE THE BRAKE WAS DEPRESSED. AT THAT TIME A BRAKE LIGHT SWITCH WAS REPLACED. I HAVE BEEN IN CONTACT WITH HYUNDAI CONSUMER AFFAIRS AND THE DEALERSHIP'S SERVICE MANAGER, BUT REMAIN CONCERNED ABOUT MY VEHICLE AND THIS SITUATION HAPPENING TO OTHER DRIVERS WHO MAY

Power Train
Filed Oct 18, 20119,000 milesCA

WHILE DRIVING ON THE FREEWAY I EXPERIENCED A LARGE JOLT WHICH RESULTED IN AN UNEXPECTED SHIFT IN THE TRANSMISSION GEAR WHERE MY SPEED OF APPROX. 65 MPH AT 2000 RPM DROPPED TO 45 MPH AT APPROX 3800 RPM. HAD THE FREEWAY TRAFFIC NOT BEEN LIGHT AT THE TIME, THIS COULD HAVE CAUSED AN ACCIDENT. ALTHOUGH THE TRANSMISSION INDICATOR SHOWED IT WAS IN "D", THE GEAR WAS PROBABLY CLOSER TO 2ND GEAR. I PULLED OFF THE FREEWAY AND SHIFTED FROM D TO R TO N TO P, HOWEVER IT SEEMED THAT IT WAS LOCKED IN 2ND GEAR. I MANAGED TO DRIVE IT IN THAT GEAR TO THE LOCAL HYUNDAI DEALER. HOWEVER ONCE THE ENGINE WAS SHUTOFF AND RESTARTED, THE TRANSMISSION WAS BACK IN ITS NORMAL GEAR AND THEY WERE NOT ABLE TO DUPLICATE THAT EVENT. IN ADDITION, ACCORDING TO THE SERVICE REPRESENTATIVE, THE COMPUTER SHOWED NO PROBLEMS. AFTER DOING A SEARCH ON THE INTERNET, IT APPEARS THIS HAS HAPPENED TO OTHERS. *TR

Tires › Pressure Monitoring and Regulating Systems
Filed Oct 14, 20113,650 milesNC

DEFECTIVE TIRE PRESSURE MONITOR SYSTEM. DURING A 5 MONTH CYCLE WITH A DISTANCE DRIVEN OF 4500 MILES, THE TIRE PRESSURE MONITOR SYSTEM WARNING LIGHT WAS ACTIVATED 7 SEPARATE TIMES DURING NORMAL DRIVING CONDITIONS. CHECKS WITH A PRESSURE GAUGE IMMEDIATELY FOLLOWING ACTIVATION SHOWED THAT THE TIRE PRESSURE WAS WITHIN 1 PSI OF THE RECOMMENDED TIRE PRESSURE. ON EACH OCCASION THE TIRE PRESSURE MONITOR WARNING LIGHT RESET WITHOUT ANY MANUAL INTERVENTION. IT WOULD TAKE FROM 20 MILES OF DRIVING UP TO 200 MILES OF DRIVING TO RESET. THE SERVICE DEPARTMENT HAD INSPECTED THE SYSTEM FOLLOWING THE INITIAL ACTIVATION AND SUSPECTED RADIO FREQUENCY INTERFERENCE AS BEING THE CAUSE. *TR

Electrical System
Filed Oct 13, 20116,500 milesNY

6,500 MILES INTO VEHICLE USE, VEHICLE FAILED TO START UP WHILE PARKED. UPON ENTERING VEHICLE, PRESSING BRAKE PEDAL, AND PUSHING START ON PUSH-BUTTON START, SCREEN WOULD DISPLAY "PUSH BRAKE PEDAL TO START VEHICLE." THE VEHICLE FAILED TO ACKNOWLEDGE BRAKE PEDAL WAS BEING PRESSED. AFTER 5 MINUTES OF CONTINUOUSLY PRESSING BRAKE PEDAL DOWN AND SIMULTANEOUSLY PRESSING START BUTTON, VEHICLE EVENTUALLY STARTED. APPROXIMATELY 5 ADDITIONAL FAILURES TO START OCCURRED BEFORE I BROUGHT VEHICLE IN TO SELLING DEALER. THE DEALER DIAGNOSED THE PROBLEM, WHICH MY RECEIPT LISTS AS A FAULTY BRAKE LAMP SWITCH. TECHNICIAN REMOVED AND REPLACED BRAKE LAMP SWITCH. APPROXIMATELY ONE WEEK AFTER VEHICLE WAS "FIXED," THE VEHICLE FAILED TO START IN THE SAME FASHION AS HAD PREVIOUSLY OCCURRED. I HAD VEHICLE TOWED TO DEALERSHIP. DEALERSHIP AGAIN DIAGNOSED SAME PROBLEM AND REPLACED SAME PART (BRAKE LAMP SWITCH) AS PREVIOUSLY REPLACED. I HAVE HAD VEHICLE FOR THREE DAYS SINCE LAST (SECOND) REPAIR. I WILL CONTINUE TO MONITOR AND REPORT IF ISSUE APPEARS AGAIN. *TR

Steering
Filed Oct 12, 20111 milesCA

MY 2011 HYUNDAI SONATA SE 2.0T HAS BEEN TRACKING AND PULLING TO THE LEFT AND HAS A SIDE TO SIDE MOTION THAT HAS CAUSED MY DAUGHTER TO BECOME NAUSEOUS SINCE I BOUGHT THE CAR NEW ON AUGUST 1, 2011. I WENT TO TWO DIFFERENT DEALERSHIPS ON THREE SEPARATE OCCASIONS. BOTH DEALERSHIPS ACKNOWLEDGE THAT IT PULLS TO THE LEFT AND THE SIDE TO SIDE MOTION. BOTH HAVE NOT BEEN ABLE TO FIX THE PROBLEM EVEN AFTER THREE ATTEMPTS. HYUNDAI HAS DONE A VOLUNTARY TSB CAMPAIGN (#927) TO FIX THE PROBLEM BUT SO FAR THE ALL THE DEALERSHIPS HAVE DONE IS BALANCE THE TIRES AND ALIGN THEM AND THAT HAS NOT FIXED THE PROBLEM. AT HIGHWAY SPEEDS THE CAR FEELS UNSAFE BUT HYUNDAI DOESN'T SEEM TO CARE. I TRIED CALLING THEIR HYUNDAI USA TOLL FREE NUMBER BUT HAVE NOT HAD ANY HELP FROM HYUNDAI USA. I THINK THAT THERE NEEDS TO BE A FULL RECALL TO HAVE HYUNDAI CORRECTLY ADDRESS AND FIX THE PROBLEM. I'VE SPENT ALMOST TWO MONTHS AND THREE TRIPS TO DEALERSHIPS TO HAVE THEM MICKEY MOUSE AROUND AND TELL ME THAT THE PROBLEM WAS A "SIMPLE BALANCE PROBLEM" OR A "SIMPLE ALIGNMENT PROBLEM" WHEN CLEARLY THE CAR STILL PULLS TO THE LEFT AND MOVES SIDE TO SIDE. IT SEEMS TO BE THAT HYUNDAI DID NOT DO PROPER ENGINEERING BECAUSE THE PROBLEM IS ONLY WITH THE 18" WHEEL AND TIRE PACKAGE. *KB

Steering
Filed Oct 8, 201116,000 milesMD

VEHICLE PULLS HARD TO ONE SIDE WHILE DRIVING ON A FLAT, SMOOTH SURFACE. *TR

SteeringCrash1 injured
Filed Oct 6, 2011NY

LOOK AT THE PROBLEM IN THIS VIDEO. SERIOUS STEERING MALFUNCTION. HTTP://WWW.YOUTUBE.COM/WATCH?V=PJ9OD6OYDVY. *TR

Structure › Body
Filed Oct 5, 20117,000 milesOH

TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THE HEADLINER IN THE VEHICLE WAS LEAKING WATER. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY ADVISED HIM THAT THEY WERE UNABLE TO DIAGNOSE THE FAILURE. IN ADDITION, WHILE DRIVING AT VARIOUS SPEEDS THE STEERING WHEEL WOULD PULL TO THE LEFT VERY HARD. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY ADVISED HIM THAT THEY WERE UNABLE TO DIAGNOSE THE FAILUER AFTER TEST DRIVING THE VEHICLE. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 7,000. THE VIN WAS UNAVAILABLE. THE ROOF SEAM IS LEAKING WHICH HAS STAINED THE HEADLINER. ALSO HAVING PROBLEMS WITH THE STEERING, GEARSHIFT, AND SUBWOOFERS. UPDATED 11/09/2011 *LN *TR

Steering
Filed Oct 4, 20116,300 milesNC

TOOK CAR TO DEALERSHIP FOR FRONT END NOISE AND "POPPING" DURING TURNS. DEALER STATES THE STEERING RACK IS FAULTY AND NEEDS REPLACED. STEERING RACK IS ON ORDER AS OF 09/30/2011 AND WON'T BE IN UNTIL 10/05/2011. KEITH HAWTHORNE HYUNDAI SERVICE DEPT. CLAIMS VEHICLE IS STILL SAFE TO DRIVE UNTIL PART COMES IN. *TR

Engine and Engine Cooling
Filed Oct 4, 20114,000 milesFL

ON THE WAY TO WORK THIS MORNING, MY SONATA HYBRID STARTED BEEPING AND "CHECK CHARGING SYSTEM" APPEARED ON THE DASHBOARD. MY CAR SUDDENLY STARTED LOSING ENGINE POWER TO THE POINT WHERE MY CAR WOULD NOT MOVE AFTER THE STOP LIGHT TURNED GREEN, LEAVING ME STUCK IN THE MIDDLE OF A HUGE INTERSECTION WITH PEOPLE ALMOST HITTING ME. AFTER RESTARTING MY CAR, IT FINALLY STARTED TO MOVE, BUT REPEATED THE SAME INSTANCE AT THE NEXT STOP LIGHT. THIS IS A SERIOUS SAFETY ISSUE. I HAD TO HAVE MY CAR TOWED TO THE DEALERSHIP BECAUSE I WAS NOT GOING TO RISK MY SAFETY AND LIFE. PEOPLE NEED TO BE AWARE OF THIS ISSUE BECAUSE IF OTHER VEHICLES ARE EXPERIENCING THE SAME PROBLEM, SOMEONE COULD GET INTO A SERIOUS CAR WRECK WHICH COULD BE POTENTIALLY FATAL, IF HAPPENED ON A FREEWAY. *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2011 Hyundai Sonata → · Every Sonata year → · How the figures are calculated →