2011 Hyundai Sonata complaints

AFTER DRIVING DOWN THE INTERSTATE I PULLED UP AT MY HOTEL TO VALET MY CAR. WHEN I WALKED TO THE BACK OF MY CAR I REALIZED THAT MY DRIVER'S SIDE TAIL LIGHT WAS HANGING BY THE WIRES. AFTER FURTHER INSPECTION I WAS ABLE TO DETERMINE THAT ALL OF THE PLASTIC MOUNTING TABS WERE BROKEN. THE DEALERSHIP INDICATED THEY HAD SEEN THIS SAME PROBLEM BEFORE, BUT WOULD NOT REPLACE MINE BECAUSE THE MILEAGE WAS OVER 60K. THIS SHOULD BE A RECALL ITEM IN MY OPINION CONSIDERING BRAKE LIGHTS/ TAIL LIGHTS ARE IMPORTANT TO HAVE! *TR

I HAVE AN AUTOMATIC TRANSMISSION 2011 HYUNDAI SONATA GLS, AND THE CAR SEEMS TO HAVE TROUBLE SHIFTING GEARS. IT DOES NOT HAPPEN ALL THE TIME - MAYBE ABOUT ONCE OR TWICE A WEEK, USUALLY ON MY WAY TO WORK OR COMING HOME FROM WORK. I REVERSE OUT OF MY DRIVEWAY AT HOME AND REVERSE OUT OF MY PARKING SPOT AT WORK. I TURN MY CAR ON AND SHIFT MY CAR INTO REVERSE, I HEAR A THUMP AND A VERY SLIGHT LUNGE WITHOUT EVER TAKING MY FOOT OFF OF THE BRAKE. WHEN I SHIFT IT TO FORWARD DRIVE, IT SHIFTS AS IT SHOULD. THEN, AS I PRESS ON THE GAS PEDAL FROM 0-20 MPH, THE VEHICLE SEEMS TO LURCH INTO THE NEXT GEAR. IT LURCHES AGAIN WHEN I SPEED UP TO 30-40 MPH. AS I TRAVEL ON THE INTERSTATE BETWEEN 40-80 MPH, I CAN FEEL THE CAR LURCH INTO A LOWER AND HIGHER GEARS AS I LET MY FOOT OFF THE GAS PEDAL AND ACCELERATE. IT IS USUALLY TEMPORARILY FIXED BY TURNING THE ENGINE OFF AND THEN BACK ON AGAIN. WHEN I SAY "LURCH", IT FEELS LIKE THE CAR DECREASES SPEED FOR A SPLIT SECOND AND THEN RESUMES PROPER SPEED QUICKLY. IT'S BEEN GOING ON FOR ABOUT THREE OR FOUR MONTHS, BUT SINCE THE WEIRD GEAR SHIFTING HAPPENS SO RARELY, I DIDN'T THINK TO LOOK IT UP AND DO SOME INTERNET RESEARCH UNTIL NOW. IT APPEARS LIKE A GOOD AMOUNT OF PEOPLE ARE HAVING THIS SAME PROBLEM. *TR

AFTER HAVING THE VEHICLE IDLE FOR APPROXIMATELY 40 MINUTE WITH MY FAMILY INSIDE THE VEHICLE, THE LEFT FRONT SIDE CAUGHT ON FIRE. DAMAGED TO THE LEFT SIDE FOG LIGHT, ENGINE AREA. VEHICLE WAS TAKEN TO HYUNDAI SERVICES STATION IN NEW YORK (BRONX SERVICES STATION), AND THEM THE NIGHTMARE STARTED. AFTER 14 DAYS AND MULTIPLE CALLS / VISITS TO THE SERVICES STATION, I WAS NOT GIVING A REASON FOR THE INCIDENT. ALL HYUNDAI DID FOR ME WAS WASTE MY TIME AND EFFORT, THEY DO NOT BACK THAT SO CALL BUMPER TO BUMPER WARRANTY. PS HUYNDAI VEH ENGINEER THAT LOOK AT MY CAR WAS A JOKE, ALL HE DID WAS LOOK AT THE CAR AND STATED "ITS MISSING SOMETHING".HE ALSO REFUSED TO ID HIMSELF... CORPORATE OFFICE WOULD NOT GIVE ANY SOLUTION EXCEPT FOR MY TO GO THRU MY INSURANCE.....DONT BOTHER COMPLAINING JUST GO TO THE MEDIA WITH YOUR ISSUES. *TR

TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT HE STARTED THE VEHICLE AND THE TIRE PRESSURE MONITORING LIGHT AND AIR BAG LIGHT BOTH ILLUMINATED. THE AIR CONDITIONER ALSO WOULD NOT FUNCTION. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSIS AND TRANSMISSION SOFTWARE WAS INSTALLED INTO THE VEHICLE. SHORTLY AFTER THE REPAIR, THE FAILURES BEGAN TO OCCUR AGAIN. THE VEHICLE WAS TAKEN TO THE DEALER AGAIN FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE ENGINE CONTROL MODULE WAS REPLACED. AFTER THE REPAIR, THE TRACTION CONTROL LIGHT ILLUMINATED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 15,000 AND THE CURRENT MILEAGE WAS 33,000.

3X THE DRIVER WINDOW BUTTON IS INOPERABLE. WOULD TURN OFF CAR AND THEN IT WOULD AGAIN WORK. THE WORST ISSUE IS THIS: STARTED UP CAR THIS MORNING 7-9-12 (THIS IS THE 3RD OCCURRENCE) AND THE DOORS DO NOT LOCK, THEN I PUT IT IN REVERSE AND IT GOES ABOUT 2 FEET AND IT APPLIES THE BRAKES. I NOTICED EACH TIME THE GEAR CONSOLE DOES NOT LIGHT UP. THE CAR ACTUALLY DOES NOT GO INTO GEAR. EACH TIME I HAVE TURNED OFF THE IGNITION AND RESTARTED IT AND IT WORKS FINE. IT'S GOING TO THE SHOP FOR THE 30K CHECK UP AND THIS WILL BE BROUGHT UP. THE DRIVERS WINDOW HAS BEEN BROUGHT UP AND THE DEALER HAS SAID THERE WAS NO PROBLEM. WRONG. THERE IS WHEN IT DOESN'T WORK. I HAD ONE OF THESE IN 2001 AND IT TOO HAD ELECTRICAL ISSUES. MY NEIGHBOR JUST SOLD THEIR 05 SONATA DUE TO ELECTRICAL ISSUES. *TR

CAR WOULD NOT START.. DEALER REPLACED BRAKE SWITCH. *TR

CAR WON'T START. *TR

I GOT IN MY CAR AFTER WORK AND DROVE TO A RESTAURANT. WHEN I GOT OUT, I NOTICED THAT THE REAR PASSENGER SIDE TAIL LIGHT HAD SLID OUT OF PLACE AND WAS HANGING BY THE ELECTRICAL WIRES. I WAS NOT IN AN ACCIDENT, EVER. MY CAR IS IN PERFECT CONDITION. WHEN I TOOK THE CAR TO THE DEALER, THE PARTS ASSOCIATE INFORMED ME THAT ALL THE PLASTIC PIECES THAT HOLD THE SCREWS WERE BROKEN. HE ALSO NOTICED THAT THE DRIVER'S SIDE TAIL LIGHT WAS LOOSE. ONE OF THE PLASTIC PIECES THAT HOLD A SCREW WAS BROKEN ON THAT TAIL LIGHT. HE ORDERED TWO TAIL LIGHTS FOR ME. THE PARTS MANAGER DOESN'T THINK THIS IS A WARRANTY ISSUE, BECAUSE THE PLASTIC PIECES ARE BROKEN. BUT, THEY HAVE TO BE DEFECTIVE, BECAUSE ABSOLUTELY NOTHING HAPPENED TO MY CAR. *JS

WHILE GOING DOWN THE HILL, THE CAR DASH BOARD SUDDENLY POP UP THE MESSAGE CHECK CHARGING SYSTEM WITH A LOUD NOISE. AFTER GET OFF ON THE FIRST RAM, TURN THE CAR OFF THEN ON AGAIN THE MESSAGE GO AWAY, ABLE TO RUN AGAIN WITHOUT ANY WARNING. FOR THE SEAT BELT, THE ONE ON THE DRIVER SIDE SOMETIME IT'S HARD TO PULL OUT SPECIALLY IN THE MORNING. IT'S ALSO WORN OUT AFTER 5000 MILE. *TR

CAR WILL RANDOMLY NOT START AFTER PARKING IT. DEPRESS BRAKE PEDAL THROUGH THE FLOOR, PRESS START BUTTON, YET IT SAYS "PRESS DOWN BRAKE PEDAL TO START". THIS IS THE THIRD TIME IN THREE WEEKS. THE FIRST TIME I GOT IT STARTED AFTER ~30 MINUTES. SECOND TIME, WITHIN ~ 5 - 10 MINUTES. THIS THIRD TIME, I COULDN'T GET IT STARTED. HAD TO CALL FOR A RIDE. WENT BACK NEXT DAY, TRIED AGAIN UNSUCCESSFULLY FOR ~ 30 MINUTES. CALLED ROADSIDE ASSISTANCE. THEY NEVER CAME. AFTER ~1:45 MINUTES, I TRIED ONE MORE TIME AND GOT IT TO START. EACH TIME, THE STEERING WHEEL WAS TURNED STRONGLY TO THE LEFT AND IT FELT LOCKED. EACH TIME I WAS EVENTUALLY ABLE TO YANK THE STEERING WHEEL TO THE RIGHT AND WAS ABLE TO GET IT TO RELEASE. FELT LIKE THE HYDRAULICS KICKED IN. THEN, IT WOULD START EACH TIME. THIS DIDN'T HAPPEN THE FIRST TIME I MESSED WITH THE STEERING WHEEL ....BUT EACH TIME I WAS ABLE TO EVENTUALLY MAKE IT DO IT. UNTIL THEN, IT HAD THAT LOCKED FEELING OF NO HYDRAULICS. OTHER THAN THIS, NO BRAKE ISSUES, NO STEERING ISSUES, NO LIGHTS ON DASH, ETC. ONE EXCEPTION, FIRST TIME COMING DOWN A HILL, I HAD THE ESC (BRAKE) LIGHT COME ON BRIEFLY. VERY SIMILAR TO OTHER REPORTS ON THIS WEBSITE. *TR

FOR 2ND TIME IN LESS THAN A YEAR MY SONATA WOULD NOT START BECAUSE OF THE BRAKE LIMIT SWITCH. THE INTERNET IS FULL OF THESE PROBLEMS ON THIS CAR AND HYUNDAI SHOULD BE FORCED TO DO SOMETHING ABOUT IT. THE 1ST TIME IT HAPPENED I WAS OUT OF TOWN AND THEY WANTED TO TOW IT 50 MILES IN THE OPPOSITE DIRECTION TO MY HOME. NO OFFER OF A LOANER TO GET ME HOME. PERHAPS ALL SONATA OWNERS SHOULD JUST TAKE THEIR CARS IN EVERY 6 MONTHS TO GET THE SWITCH REPLACED SO WE DO NOT END UP STRANDED SOMEWHERE WITH LIMITED HELP. I GUESS THIS PROBLEM IS NOT AS SERIOUS AS THOSE REPORTING SUDDEN ACCELERATION WHEN THEY PUSH THE BRAKE. *TR

AFTER GETTING TO WORK AND PUTTING THE VEHICLE IN PARK, WHEN ATTEMPTING TO SHUT THE VEHICLE OFF AND RETRIEVE THE KEY, THE KEY WOULD ONLY GO TO OFF AND WOULD NOT GO TO LOCK OR LET ME PULL THE KEY FROM THE IGNITION. *TT

THIS IS THE SECOND TIME THAT WE HAVE BEEN UNABLE TO START OUR 2011 HYUNDAI SONATA SE. THE FIRST INCIDENT OCCURED LESS THAN 1 YEAR AGO AND WAS DETERMINED BY OUR LOCAL HYUDNAI DEALER TO BE A FAULTY BRAKE LAMP SWITCH. THE PART WAS REPLACED AND WE WERE TOLD THAT THIS HAS BEEN A PROBLEM WITH OTHER 2011 SONATAS, WHICH IS WHY THE PART IS IN STOCK. THE NEW PART WAS NOT SUPPOSED TO CAUSE THE SAME PROBLEM TO REOCCUR-BUT IT HAS! THE VEHICLE IS AT THE DEALER AS I FILE THIS COMPLAINT AND THE BRAKE LAMP SWITCH IS AGAIN AT FAULT. I HAVE FOUND NUMEROUS COMPLAINTS ON LINE BY OTHER OWNERS THAT HAD AND ARE HAVING THE EXACT SAME PROBLEM. THIS SEEM TO BE A WIDESPREAD DEFECT AND NEEDS TO BE ADDRESSED IMMEDIATELY! THIS IS MY WIFE'S CAR AND WE ARE VERY CONCERNED WITH HER SAFETY AND THE VEHICLE'S QUESTIONABLE RELIABILITY! *TT

TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA HYBRID. WHILE DRIVING IN REVERSE APPROXIMATELY 5 MPH, THE BRAKE PEDAL WAS ENGAGED AND THE VEHICLE BEGAN TO ACCELERATE RAPIDLY. THE CONTACT CRASHED INTO A TREE. THE VEHICLE WAS COMPLETELY DESTROYED AND TOWED TO A COLLISION CENTER. THERE WERE NO INJURIES REPORTED. A POLICE REPORT WAS NOT FILED OF THE INCIDENT. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 23,594.

TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT WHEN THE BRAKE PEDAL WAS DEPRESSED AND THE PUSH-TO-START BUTTON WAS DEPRESSED, THE VEHICLE WOULD NOT START. THE FAILURE WAS SPORADIC BUT BECAME WORSE AS TIME PROGRESSED. THE VEHICLE HAD NOT BEEN TAKEN TO THE DEALER. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 10,000 AND THE CURRENT MILEAGE WAS 16,000.

CAR HAS PULLED TO THE LEFT SINCE IT WAS FIRST BOUGHT. IT HAS BEEN IN FOR NUMEROUS ALIGNMENTS, EPS REPROGRAMMING, AND SINGLE STRUT REPLACEMENT. THE REPAIRS HAVE MADE THE PROBLEM LESS SEVERE, BUT THE CAR MUST BE DRIVEN VIGILANTLY OR IT WILL PULL OUT OF THE LANE. DRIVING THE CAR ON THE HIGHWAY IS FATIGUING DUE TO CONSTANT COURSE CORRECTION. WHILE PRIMARILY A LEFT PULL ISSUE, THE CAR'S STEERING IS IMPRECISE AND WANDERS, SOMETIMES EVEN TO THE RIGHT. HYUNDAI REALLY GOT THIS WRONG AND HAS A CORPORATE WALL OF SILENCE AROUND THE ISSUE, REFUSING TO ACKNOWLEDGE IT. MY LATEST COMMUNICATION FROM THEM AFTER AN "ENGINEER" DROVE THE CAR READS, "THE DISTRACT PARTS SERVICE MANAGER [DPSM] IS HIGHLY TRAINED AND EXPERIENCED WITH HYUNDAI VEHICLES. THE DPSM'S DECISION IS FINAL AND WE ARE UNABLE TO GIVE THIS MATTER FURTHER CONSIDERATION." VERY DISAPPOINTING THAT THERE HAS BEEN NO RECALL ACTIVITY AROUND THIS SAFETY ISSUE. *TR

THE KEY GETS STUCK IN THE IGNITION AFTER TURNING OFF THE CAR AND WON'T COME OUT. THE CAR IS IN PARK, BUT THE KEY WON'T TURN COMPLETELY OFF OR COME OUT. *TR

TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THE REAR DRIVER SIDE BRAKE LIGHT SEPARATED FROM THE VEHICLE WHILE DRIVING. THE CONTACT BELIEVED THAT THE TAIL LIGHT STUD WAS DEFECTIVE AND CAUSED THE REAR TAIL LIGHT TO SEPARATE FROM THE VEHICLE. THE MANUFACTURER STATED THAT THE FAILURE WAS NOT A MANUFACTURING DEFECT AND DENIED ASSISTANCE WITH THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND THE CURRENT MILEAGE WAS 33,000.

TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, SHE TOOK ONE HAND OFF THE STEERING WHEEL AND THE STEERING WHEEL BEGIN TO PULL TO THE RIGHT. THE CONTACT ALLOWED ANOTHER DRIVER TO OPERATE THE VEHICLE AND THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY STATED THAT THE VEHICLE NEEDED A ALIGNMENT AND THAT THE TIRES WERE DEFECTIVE. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 7,000.

I NOTICED THAT THE ESC LIGHT WAS ON. I PULLED OVER AND PUT THE CAR IN PARK. WHEN READING WHAT ESC LIGHT WAS I KNEW I COULD PROCEED WITHOUTH DANGER. I THEN TRIED TO SHIFT AND I COULDN'T. I HAD TO KEEP TURNING THE CAR ON AND OFF UNTIL I COULD. THIS HAPPENED MULTIPLES TIMES. TOOK TO DEALER AND THEY FIXED IN. SUPPOSEDLY WAS A BRAKE SENSOR ISSUE. *TT

DRIVING AT 40 MPH AND LOST POWER. CAR CAME TO STOP IN MIDDLE OF ROAD AND "CHECK CHARGING SYSTEM" WARNING LIGHT CAME ON. TRIED SEVERAL TIMES AND FINALLY RESTARTED. CONTINUED ABOUT A BLOCK THEN IT HAPPENED AGAIN. GOT IT STARTED, DROVE A LITTLE FURTHER AND IT HAPPENED AGAIN. GOT THE CAR HOME AND CALLED HYUNDAI SERVICE TO HAVE CAR TOWED TO DEALER. *JS

MY BRAND NEW 2011 HYUNDAI SONATA 2.4L GLS ENGINE BLEW UP AT 18,000 MILES ON I-10, 670 MILES FROM OUR HOME. WE HAD THE CAR FULLY SERVICED PRIOR TO OUR TRIP, 10 DAYS TO BE EXACT. THIS WAS THE SECOND LONG DISTANT ROAD TRIP, WITH THIS NEW CAR. WE ALMOST LOST OUR LIFE. WHAT SAVED US WAS AN EXIT WE WERE APPROACHING AT THE TIME, AND EXPERIENCE DRIVING. IT SOUNDED LIKE PARTS WAS FLYING IN EVERY DIRECTION. THIS STORY WOULD NOT HAVE GOTTEN OUT IF WE WERE DEAD. BUT, WE ARE ALIVE AND WELL AND READY TO TELL THE WORLD OUR STORY. UP SET AND CONFUSED AT THAT MOMENT THE CAR STOPPED, WE JUST COULD NOT BELIEVE THAT A BRAND NEW CAR WOULD BLOW AN ENGINE. THE TOW TRUCK TOWED THE VEHICLE TO THE NEAREST HYUNDAI DEALERSHIP CLOSE BY 15 MILES AWAY. THE DEALER SERVICE MANAGER LOOKED AT THE CAR AND DETERMINES THE ENGINE MUST BE REPLACE. HE CALLED TO ORDER A NEW ENGINE. THE ENGINE FOR 2011 SONATA 2.4L GLS WAS SECOND OR THIRD IN LINE ON THE BACK ORDER LIST. I WAS SO VERY WRONG ABOUT HYUNDAI MOTORS INC. AFTER THE DEALERSHIP GOT US BACK ON THE ROAD WE WERE FORGOTTEN. ALL THE COMPLAINTS AND REPORTS I FOUND ON THE INTERNET MADE ME ANGRY THAT ALL THIS INFORMATION WAS NOT IN THE MEDIA SOONER TO ALERT PEOPLE BEFORE THEY TOOK A BITE OF THAT ROTTEN PRETTY SHINY APPLE LIKE ME AND MY WIFE.MY OPINION, OF AN OLD MECHANIC, THIS ENGINE IS A TIME BOMB. *TR

TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA HYBRID. THE DRIVER WAS TRAVELING BETWEEN 35-40 MPH WHEN THE VEHICLE WAS CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. FOUR PASSENGERS WERE INJURED IN THE CRASH. THE POLICE WERE CONTACTED AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A LOCAL REPAIR SHOP AND THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED OR INSPECTED FOR THE CAUSE OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE FAILURE AND THE CURRENT MILEAGES WERE 700.

THE ENGINE FAILED TO START. WHEN YOU PRESS ON THE START PEDAL, IT WOULD "LOCK" UP AND NOT RECOGNIZE THE AUTOMATIC KEY IN THE VEHICLE. TOOK IT TO A DEALER WHO SAID THE BRAKE SWITCH NEEDED REPLACING. NOW, AT THE END OF APRIL, AGAIN, IT IS HAPPENING. IT IS GOING IN AGAIN THIS WEEK FOR THE SAME SITUATION. ALSO AT THE SAME TIME THE ESC ELECTRONIC STABILITY CONTROL LIGHT GOES ON RANDOMLY AND STAYS ON UNTIL THE ENGINE IS RESTARTED. I USED THE OVERRIDE PROCEDURE SOMEONE ELSE MENTIONED TO GET THE CAR GOING -- DEPRESS AND HOLD THE BRAKE PEDAL FOR 30 SECONDS. EVEN ONCE THE ENGINE STARTED, THE GEAR SHIFT REMAINED STUCK IN PARK AND TOOK AWHILE TO TAKE IT OUT OF THIS POSITION. WHEN I WAS IDLING IN PARK TODAY, THE SAME THING HAPPENED WHICH TOLD ME THE SITUATION WAS GETTING WORSE. *TR

THERE IS A SMELL OF GAS/ENGINE FUMES NOTABLE IN THE VEHICLE ON OCCASION. THE PROBLEM DOES NOT HAPPEN CONSISTENTLY, HOWEVER THERE ARE SOME COMMON FACTORS TO WHEN THE SMELL IN NOTICEABLE. THESE FACTORS INCLUDE: 1) THE ENGINE MUST BE HOT, GENERALLY HAVING BEEN DRIVEN FOR AT LEAST 15 MINUTES OR MORE. THE SMELL IS NEVER NOTICEABLE WHEN THE ENGINE IS COLD, SUCH AS AFTER SITTING OVERNIGHT. 2) THE VEHICLE MUST BE EITHER MOVING AT VERY SLOW SPEEDS OF <25 M.P.H., OR SITTING STILL. EXAMPLES WOULD INCLUDE DRIVING THROUGH PARKING LOTS, SITTING AT AN IDLE FOR A LONG PERIOD AT A STOP LIGHT, WHEN FIRST STARTING THE VEHICLE AFTER SITTING IN A PARKING LOT FOR AWHILE, ETC. 3) WHEN THE GAS / FUME SMELL IS NOTABLE WITH GREATEST INTENSITY, IT SEEMS TO OCCUR AFTER A HOT ENGINE SOAK OF 15~45 MINUTES AT AMBIENT TEMPERATURES OF 30 DEGREES FAHRENHEIT OR ABOVE AND IN CONDITIONS OF MODERATE- TO HIGH-HUMIDITY. EXAMPLES INCLUDE DURING PERIODS OF HEAVY FOG, RAINY DAYS, SNOWSTORMS, ETC. ON OCCASION, THE SMELL IS STRONG ENOUGH THAT IT IS NO LONGER COMFORTABLE TO REMAIN IN THE VEHICLE. ROLLING DOWN A WINDOW AT SPEEDS >25 M.P.H. TO CLEAR OUT THE CABIN AIR, FOLLOWED BY ACTIVATING THE HVAC RECIRCULATION BUTTON WILL LESSENS IMMEDIATE RECURRENCE THE SMELL TO SOME EXTENT. FINDING WAYS TO "MASK" THE SMELL ARE OF LESSER CONCERN THAN DETERMINING WHY THE SMELL EXISTS IN THE FIRST PLACE. THE VEHICLE HAS BEEN IN FOR THIS CONCERN TWICE, WITH NEITHER TRIP TO THE SERVICE BAY HAVING RESOLVED THE CONCERN. WHILE IT DOES NOT APP

TL* THE CONTACT OWNED A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE VEHICLE DOWN SHIFTED AND THE STEERING WHEEL SEIZED. AS A RESULT, THE DRIVER CROSSED INTO ANOTHER LANE AND CRASHED INTO ANOTHER VEHICLE. THE CONTACT STATED THAT NO WARNING LAMPS ILLUMINATED. A POLICE REPORT WAS FILED AND THE DRIVER OF THE OTHER VEHICLE SUSTAINED A MINOR INJURY. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 2,000.

PURCHASED BRAND NEW ON JUNE 18, 2010 FOR MY WIFE... HYUNDAI SONATA GS. SHORTLY AFTER PURCHASING THE VEHICLE, WE BEGAN EXPERIENCING PROBLEMS WITH THE CAR JERKING/BUCKING/SLIPPING IN ALL GEARS AT ALL SPEEDS (RANDOM OCCURRENCE) EVEN WHEN THE VEHICLE IS TRAVELING AT A STEADY SPEED WHILE USING CRUISE CONTROL. THE VEHICLE HAS BEEN TAKEN TO THE DEALERSHIP HERE IN DOUGLASVILLE, GA SIX TIMES FOR REPAIR WHICH HAS INCLUDED REPLACEMENT OF THE TRANSMISSION, REPROGRAMMING OF THE PCM, AND REPLACEMENT OF THE TCM. NONE OF THESE ATTEMPTS AT REPAIR HAVE FIXED THE ISSUE. MY WIFE IS THE PRIMARY DRIVER OF THIS VEHICLE AND HAS COME EXTREMELY CLOSE TO BEING INVOLVED IN CRASHES AS A RESULT OF THIS PROBLEM AS THE CAR HESITATES/STALLS FOR SEVERAL SECONDS AFTER THESE INCIDENTS OCCUR. IT HAS HAPPENED SEVERAL TIMES AS SHE HAS ATTEMPTED TO MERGE ONTO THE EXPRESSWAY'S HERE IN METRO ATLANTA (#2 IN THE NATION FOR TRAFFIC). PLEASE NHTSA... THERE IS SOMETHING SERIOUSLY WRONG WITH THE POWERTRAIN IN THESE VEHICLES AND HYUNDAI NEEDS TO FIGURE OUT WHAT IT IS AND GET IT FIXED! *TR

TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSTICS, WHICH LOCATED THE FAILURE AT THE ENGINE. THE ENGINE OIL EXPERIENCED A BLOCK THAT CAUSED THE OIL NOT TO CIRCULATE AND THE ENGINE TO FAIL. THE ENGINE WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE AND THE CURRENT MILEAGE WAS 30,000.

TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THE TIRES EMITTED A LOUD ROARING NOISE WHILE DRIVING ON THE HIGHWAY. THE VEHICLE WOULD ALSO EMIT A CLICKING NOISE WHEN THE STEERING WHEEL WAS TURNED. THE DEALER REPLACED TWO TIRES, CV JOINTS, AND CV AXLE. THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 18,000 AND THE CURRENT MILEAGE WAS 35,000. THE VIN WAS UNAVAILABLE.

WHILE DRIVING MY CAR A "CHECK CHARGING SYSTEM" DISPLAY APPEARED ON THE DASHBOARD. THE CAR TURNED OFF AS I EXITED THE HIGHWAY AND I HAD TO PULL OVER ON THE RIGHT SHOULDER. IT LATER STARTED AGAIN BUT SHUT DOWN AFTER SLOWING DOWN FOR TRAFFIC ON THE HIGHWAY. WHEN ATTEMPTING TO RESTART THE CAR IT WOULD JERK UNTIL REACHING SPEEDS ABOVE 30-40 MPH. *JS

THE CAR HAS BEEN PULLING TO THE RIGHT FROM DAY 1 AND STILL IS PULLING TO THE RIGHT. I HAD A WHEEL ALIGNMENT DONE AT 8,000 MILES AND ANOTHER AT APPROX 21,000 MILES. DEALER KEEPS TELLING ME THAT THE CAR IS TRACKING STRAIGHT, HOWEVER WHEN I DRIVE AT ANY SPEED THE CAR PULLS TO RIGHT. I HAVE TO KEEP THE STEERING WHEEL PULLED TO THE LEFT TO COMPENSATE. THE TECH AT THE DEALER TOLD ME THAT HYUNDAI RECOMMENDS A WHEEL ALIGNMENT EVERY 12,000 MILES. I HAVE LOOKED THROUGH THE OWNERS MANUAL NO RECOMMENDATION FOUND. I HAVE CALLED HYUNDAI WITH NO SATISFACTION OTHER THEN TO TRY ANOTHER DEALER. GETTING VERY FRUSTRATED. THE COMPANY KNOWS THERE IS A PROBLEM BUT WILL NOT ACKNOWLEDGE KEEPS GIVING THE RUN AROUND. *JS

TRUNK LID WILL OPEN WHEN VEHICLE IS SITTING IN STILL AND THE KEYS ARE REMOVED FROM THE VEHICLE AND ARE LAYING STATIONARY. THIS HAS HAPPENED ON MY VEHICLE NUMEROUS TIMES OVER THE LAST SIX MONTHS. *TR

TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, SHE ENGAGED THE BRAKES BUT THE VEHICLE DID NOT STOP. THE VEHICLE WAS TAKEN TO THE DEALER, WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE BECAUSE THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 7,500 AND THE CURRENT MILEAGE WAS 8,500.

THE 2011 SONATA IS UNABLE TO START BY PRESSING DOWN ON BOTH THE BRAKE PEDAL AND START BUTTON. I HAD THIS PROBLEM FOR OVER 3 MONTHS. THIS FAILURE HAPPENS ABOUT 1-2 TIMES A WEEK. ONCE FAILED TO START, THE BRAKE PEDAL LOCKED UP WHILE THE DASHBOARD DISPLAY STILL SAYS "PRESS DOWN BRAKE PEDAL TO START." WITH REPEATED TRIES TO START THE CAR, IT SOMETIMES STARTED AFTER 5-10 MINUTES, BUT SOMETIMES IT TOOK OVER 1 HOURS TO START THE ENGINE. HYUNDAI DEALERSHIP SAID THEY CANNOT HELP BECAUSE THE PROBLEM CANNOT BE REPRODUCED WHEN THEY SERVICE THE CAR. IT IS A RATHER NEW CAR BUT VERY UNRELIABLE. *TR

TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED WHILE DRIVING 63 MPH THE CRUISE CONTROL WAS ENGAGED. UPON APPROACHING ANOTHER VEHICLE HE APPLIED THE BRAKES IN ORDER TO DISENGAGE THE CRUISE CONTROL BUT THE VEHICLE ACCELERATED AND CRASHED INTO THE REAR END OF A VEHICLE. UPON IMPACT, THE AIR BAGS DID NOT DEPLOY. NO ONE WAS INJURED. THE POLICE WERE CONTACTED AND A REPORT WAS FILED. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE FROM THE CRASH SITE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE REPAIRED; HOWEVER, NO ONE INVESTIGATED THE CRUISE CONTROL FAILURE. THE FAILURE AND CURRENT MILEAGE WAS APPROXIMATELY 26,000. UPDATED 06/05/12 *BF

FROM: [email protected] SUBJECT: RE: HYUNDAI SONATA 2011 DATE: TUE, 6 MAR 2012 18:01:34 -0700 DEAR JAVIER RIVERA: THANK YOU FOR CONTACTING HYUNDAI MOTOR AMERICA. WE APPRECIATE THE OPPORTUNITY TO ASSIST YOU, BUT WE APOLOGIZE FOR THE CIRCUMSTANCES THAT PROMPTED YOUR CONTACT. WE WOULD LIKE TO REFER YOU TO YOUR SERVICING DEALERSHIP FOR THE DIAGNOSIS OF YOUR BATTERY CONCERN PRIOR TO ANY DECISIONS BEING MADE ABOUT A BUYBACK SITUATION. WE APOLOGIZE FOR ANY INCONVENIENCE THIS MAY CAUSE YOU BUT WE NEED ADDITIONAL INFORMATION REGARDING YOUR SITUATION TO REVIEW YOUR CASE FURTHER. ONCE YOU HAVE CONTACTED YOUR DEALERSHIP FOR THE REPAIR DETAILS, PLEASE CONTACT US WITH THE DEALERSHIP CONTACT INFORMATION THAT INCLUDES WHO IS WORKING WITH YOU AND WHAT THEY ARE OFFERING TO DO TO ADDRESS YOUR CONCERNS. WE HAVE DOCUMENTED YOUR COMMENTS. YOUR CASE NUMBER 4751061 CAN BE REFERENCED IF WE CAN PROVIDE FURTHER ASSISTANCE. THANK YOU FOR CONTACTING HYUNDAI MOTOR AMERICA. TO: [email protected] SENT: MON, 05 MAR 2012 20:55:27 -0700 SUBJECT: HYUNDAI SONATA 2011 TO WHOM IT MAY CONCERN, I AM THE OWNER OF A HYUNDAI SONATA HYBRID 2011. I RECENTLY BOUGHT THE CAR IN NOVEMBER 2011. I WAS VERY EXCITED OF BUYING MY FIRST HYBRID AND THE SIGNIFICANT SAVINGS IN GAS. I HAVE BEEN HAPPY WITH THE CAR, ALTHOUGH I HAVE REALIZED THAT THE SAVINGS IN GAS WERE GOOD IN THE BEGINNING, BUT HAVE DRAMATICALLY DECREASE LATELY. I THOUGHT IT WAS OUR DRIVING AND HAD NOT PAID TOO MUCH ATTENTION TO THIS UNTIL YESTERDAY W

TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY ADVISED HIM THAT THE AIR BAG SENSOR NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS REPAIRED FOR THE SENSOR. AFTER LEAVING THE DEALER, THE LIGHT ILLUMINATED AGAIN. IN ADDITION, THE VEHICLE REFUSED TO START ON ONE OCCASION AND THE CONTACT NOTICED SMOKE COMING FROM THE ENGINE. THE VEHICLE WAS LATER TOWED TO THE DEALER WHERE THEY ADVISED HIM THAT THE GROUND CABLE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED FOR THE GROUND CABLE. THE CONTACT ALSO STATED THAT THE FRONT DRIVER SIDE WINDOW WAS OPEN AND COULD NOT BE CLOSED. THE WINDOW FAILURE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 14,000.

IN THE LAST MONTH OF MARCH 2012, WHEN DRIVING IN TOWN OR ON THE HIGHWAY, MY ESC LIGHT WILL COME ON FOR NO REASON IN PERFECT WEATHER CONDITIONS AND THEN WHEN I STOP SOMEWHERE E.G. TO LET MY CHILD OUT IN THE SCHOOL LINE, I WILL PUT MY CAR IN PARK, IF THIS IS AN OCCASION THAT MY ESC LIGHT HAS COME ON IT WILL NOT LET ME TAKE MY CAR OUT OF PARK, UNLESS I TURN THE CAR ON AND OFF SEVERAL TIMES, ALSO WHEN THE ESC LIGHT COMES ON THERE IS A PRETTY BIG DELAY IN MY BRAKES AND ACCELERATIONS. I AM WORRIED ABOUT MY CHILDREN'S SAFETY WHILE IN MY CAR BECAUSE I AM NOT SURE IF ONE DAY IT MAY CAUSE A SERIOUS ACCIDENT BUT I HAVE SEARCHED EVERY WHERE AND CAN NOT FIND A RECALL ON THIS. *TR

I WAS DRIVING INTO A PARKING SPACE IN A PARKING LOT AND CAME TO A STOP WHEN THE CAR SUDDENLY ACCELERATED, JUMPED A CURB WHICH WAS FIVE INCHES HIGH AND FIVE INCHES WIDE, SMASHED INTO A FENCE AND CAME TO REST ON A SCATTERED PILE OF BRICKS. I HURT MY KNEE WHICH HIT THE DASHBOARD. THIS INJURY DID NOT REQUIRE HOSPITALIZATION ALTHOUGH I WAS IN A STATE OF SHOCK.THERE WAS CONSIDERABLE DAMAGE TO THE CAR WHICH IS NOW IN THE BODY SHOP. IT WILL TAKE THREE WEEKS AT LEAST TO REPAIR THE CAR. IN THE MEANTIME I AM DRIVING A RENTAL CAR. I BELIEVE THIS COULD BE A CASE OF UNINTENDED SUDDEN ACCELERATION CAUSED BY AN ELECTRONIC MALFUNCTION. I THINK THIS ACCIDENT NEEDS TO BE INVESTIGATED THOROUGHLY. *TR

AFTER SCRAPING SOME ICE FROM THE WINDSHIELD WITH A STANDARD PLASTIC SCRAPER, THE WINDSHIELD WAS COVERED WITH SCRATCHES. THE SAME SCRAPER WAS USED ON THE OTHER WINDOWS OF THIS CAR, AND ON THE WINDSHIELD OF ANOTHER CAR WITH NO SCRATCHING. TESTED ON ANOTHER DAY WITH A NEW SCRAPER, AND ADDITIONAL SCRATCHES WERE CAUSED. THE RESULT IS REDUCED VISIBILITY DUE TO THE SCRATCHES, AND AN INABILITY TO PHYSICALLY CLEAR ICE FROM THE WINDSHIELD IN ORDER TO PREVENT ADDITIONAL SCRATCHING. VISIBILITY IS ESPECIALLY IMPACTED WHEN DRIVING TOWARD THE SUN. THE HYUNDAI DEALER AND HYUNDAI CUSTOMER SERVICE REFUSED TO RESOLVE THE PROBLEM. *TR

DURING LIGHT TO MODERATE ACCELERATION THE TRANSMISSION WITHOUT WARNING GOES BACK INTO A LOWER GEAR ( 1ST GEAR ). MY FIRST REACTION IS TO LET OFF THE ACCELERATOR DUE TO HIGH RPM. WHEN THIS HAPPENED THE CAR BEHIND ME ALMOST REAR ENDED ME. I HAVE TAKEN THE CAR TO THE DEALER ONCE ALREADY AND I AM TAKING IT BACK AGAIN. UNFORTUNATELY THIS IS AN INTERMITTENT PROBLEM. HAS HAPPENED 4 TIMES SINCE JAN 2012. MY MAIN CONCERN IS SOMETIMES WE HAVE ARE GRANDDAUGHTER WITH US AND AM AFRAID THAT THIS COULD CAUSE A ACCIDENT. *TR

TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT WHEN DRIVING IN RAINY WEATHER AND APPLYING THE BRAKES, THE BRAKE WOULD EXHIBIT A LOUD, GRINDING NOISE. THE VEHICLE WAS TAKEN TO THE DEALER WHO TEST DROVE THE VEHICLE AND WAS ABLE TO RECREATE THE FAILURE. THE DEALER ADVISED THE CONTACT THAT THE NOISE WAS NORMAL AND THAT ALL BRAKES ON NEW VEHICLES WOULD EXHIBIT THE NOISE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 6,500 AND THE CURRENT MILEAGE WAS 6,560.

TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA HYBRID. THE CONTACT WAS DRIVING 8 MPH WHEN THE ACCELERATOR PEDAL WAS DEPRESSED AND THERE WAS A NOTICEABLE DELAY BEFORE THE VEHICLE WOULD RESPOND. THE FAILURE RECURRED TWICE.THE VEHICLE WAS TAKEN TO THE DEALER AND THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 16,000 AND THE CURRENT MILEAGE WAS 20,000.

UNABLE TO SHIFT THE CAR INTO DRIVE FROM PARK. WHILE STOPPED AT A RED LIFT THE CAR FAILED TO ACCELERATE WHEN PRESSING ON THE GAS. HAD TO PLACE THE CAR IN PARK AND TURN IT OFF. WHEN CAR WAS STARTED AGAIN IT FAILED TO BE PLACED INTO DRIVE. HAD TO KEEP RESTARTING CAR TO GET IT TO SHIFT INTO GEAR. ESC LIGHT COMES ON WHEN THIS HAPPENS AND SAFETY ON EVEN AFTER ABLE TO SHIFT INTO PARK. ESC DOES NOT WORK PROPERLY WHEN THIS OCCURS. CAR DOES NOT HANDLE PROPERLY WHILE ON ICE, SNOW OR WET GROUND. *TR

AFTER PURCHASING THIS VEHICLE BRAND NEW, I CONTINUALLY COMPLAINED TO HYUNDAI DEALERSHIPS THAT THE DRIVERS FLOORMAT WAS NOT REMAINING SECURE AND WOULD SLIDE UP ONTO THE ACCELERATOR. MOST DEALERSHIPS SIMPLY REATTACHED THE MAT TO THE TETHER ATTACHED TO THE CARPET. I CONTINUALLY COMPLAINED THAT THIS WAS NOT SUFFICIENT BECAUSE UPON ENTERING THE VEHICLE THE MAT SLID OFF THE TETHER AND WOULD BEGIN ITS JOURNEY FORWARD. WHILE DRIVING, AT VARIOUS TIMES, MOVING ONES FOOT FROM THE BRAKE TO THE ACCELERATOR WOULD THEN CREATE PROBLEMS WITH SUDDEN ACCELERATION. FINALLY, A DEALER IN SCRANTON PA., DICKSON CITY HYUNDAI DECIDED TO ORDER NEW FLOOR TETHERS. AFTER MONTHS - I RETURNED TO HAVE AN OIL CHANGE AND THEY ADVISED THE TETHERS WERE NOT THERE .. AGAIN, AFTER AN EXTENDED PERIOD OF OVER THREE WEEKS OF MY CAR LEFT AT THE DEALERSHIP AS IT WAS A HAZARD TO DRIVE, THEY REPLACED THE CARPET AND TETHERS THAT ATTACH TO IT. THREE WEEKS THIS CAR SAT AT THE DEALERSHIP FOR TETHERS. DURING THIS PERIOD, I INVESTIGATED THIS MAKE, MODEL AND YEAR VEHICLE ON THE INTERNET. LOW AND BEHOLD, THIS IS A COMMON COMPLAINT. THAT IS: THE FRONT DRIVER FLOOR MAT DOES NOT STAY ATTACHED TO THE TETHERS AND SLIDES UP ONTO THE ACCELERATOR CAUSING SUDDEN ACCELERATION. MOST MEMBERS WRITING THE COMPLAINT SAID HYUNDAI DID NOT WANT TO MAKE THE REPAIR. *TR

THREE MONTHS AGO MY FIRST TIRE PRESSURE SENSOR BROKE. I WAS PARKED IN AN INDOOR PARKING GARAGE AND FOUND MY CAR WITH A FLAT DRIVER SIDE FRONT TIRE. I PUT ON THE SPARE AND DROVE TO A TIRE CENTER WHERE THEY INFORMED ME THE TIRE PRESSURE SENSOR HAD BROKEN. I HAD A RUBBER VALVE INSTALLED AND THEN LATER THAT WEEK BROUGHT THE CAR TO A DEALER AND HAD THE TPS REPLACED. LAST WEEK I WAS DRIVING AND MY TIRE PRESSURE ALARM LIT ON MY DASHBOARD. I PULLED INTO A SERVICE STATION AND ATTEMPTED TO PUT AIR IN THE REAR PASSENGER SIDE TIRE. AS I STARTED TO PLACE THE AIR PUMP ONTO THE VALVE HE TIP OF THE TPS BROKE OFF IN MY HAND, CAUSING THE ENTIRE TIRE TO FLATTEN INSTANTLY. AGAIN, I HAD TO PUT THE SPARE ON AND DRIVE TO A REPAIR SHOP AND HAVE A RUBBER VALVE PUT IN. TODAY (ONE WEEK LATER), A THIRD TIRE PRESSURE SENSOR FAILED, THIS TIME THE DRIVERS SIDE REAR TIRE. I WAS FORTUNATE TO HAVE THIS ONE HAPPEN IN MY DRIVEWAY INSTEAD OF ON THE HIGHWAY. THIS IS EXTREMELY DANGEROUS AS THE TIRES INSTANTLY FLATTEN, AND CAN CAUSE A SERIOUS ACCIDENT IF IT OCCURS ON THE HIGHWAY. *TR

I HAVE THE SAME PROBLEM WITH THE BRAKE SWITCH CAR WON'T START WITH PUSH BUTTON START ON MY SE. I JUMPED THE CAR GOT IT STARTED TOOK IT TO THE DEALER THEY COULD NOT FIND OUT WHAT WAS WRONG WITH IT. IT HAPPENED AGAIN I CALLED THE DEALERSHIP TO TAKE IT BACK AGAIN AND THE SERVICE ADVISOR I HAVE DELT WITH FOR 6 YEARS WAS THERE SHE TOLD ME THEY HAVE BEEN REPLACING THESE SWITCHES AND IF IT HAPPENS AGAIN JUST HOLD DOWN THE PUSH BUTTON START FOR 30 SECONDS AND IT WILL OVER RIDE THE SWITCH AND START. WELL SHE WAS RIGHT IT HAPPENED THIS MORNING I PUT MY FOOT ON THE BRAKE AND HELD IN THE PUSH BUTTON AND IT STARTED AFTER ABOUT 20 SECONDS. I TAKE IT IN TOMORROW TO HAVE THE SWITCH REPLACED. *TR

TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THE STEERING WHEEL PULLED TO THE LEFT WHILE DRIVING 45 MPH OR MORE. THE STEERING WHEEL HAD TO BE HELD WITH FORCE IN ORDER TO KEEP THE VEHICLE UNDER CONTROL. THE DEALER TEST DROVE THE VEHICLE, BUT WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 5 AND THE CURRENT MILEAGE WAS 19,000.

WHEN I ARRIVED AT WORK TODAY I NOTICED THE DRIVERS SIDE REAR TAIL LIGHT ASSEMBLY WAS LOOSE. UPON FURTHER INSPECTION I NOTICED THAT THE PLASTIC CLIPS THAT HOLD THE ASSEMBLY IN PLACE WERE BROKEN. I'VE CONTACTED THE DEALER AND HAVE GOTTEN THE RUN AROUND ABOUT WHAT CAUSED THE ISSUE. I HAVEN'T BEEN INVOLVED IN ANY TYPE OF ACCIDENT AND THERE IS NO VISIBLE DAMAGE TO THE EXTERIOR OF THE CAR. CURRENTLY, STILL TRYING TO GET IT FIXED BUT THE DEALER DOESN'T SEEM TO BE ANY HELP. *TR

BLUETOOTH NEVER INITIALIZES WHEN VEHICLE IS COLD. MUST WARM UP (30 MINUTES) IN ORDER FOR IT TO INITIALIZE. *TR