WHILE DRIVING AIR BAGS AUTOMATICALLY DEPLOYED. THERE WAS NO ACCIDENT. *AK
2002 Hyundai Sonata complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2002 record →
WHILE APPLYING THE ACCELERATOR PEDAL IT WENT TO THE FLOOR. THIS CAUSED THE VEHICLE TO ACCELERATE UNCONTROLLABLY. THE DRIVER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND PULLED OVER. VEHICLE WAS TOWED TO A DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE ACCELERATOR CABLE NEEDED TO BE REPLACED. *AK
DURING INSPECTION DEALERSHIP INFORMED THE CONSUMER OF CORRODED FRONT/REAR BRAKE ROTORS. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM.
VEHICLE STALLED OUT WHILE DRIVING AT 45 MPH. CONSUMER PULLED OVER TO THE SIDE OF THE ROAD, TRIED TO START THE VEHICLE, AND IT WOULD NOT START. VEHICLE WAS TOWED, AND THE TIMING BELT WAS FOUND TO BE DEFECTIVE.*AK
8/27/02 BELT NOISE AND BURNING RUBBER SMELL. THE PULLEY BELT WAS REPLACED. 1/33/03 RECALL ON <A ONMOUSEOUT="WINDOW.STATUS=''; RETURN TRUE 'AUTOMATIC TRANSMISSION'; RETURN TRUE;" ONMOUSEOUT="WINDOW.STATUS=''; RETURN TRUE;">AUTOMATIC TRANSMISSION</A></A> WOULD NOT SHIFT OUT OF FIRST GEAR. THROTTLE BODY ASSEMBLY WAS REPLACED. 9/8/03 CAR ENGINE RACED TO 5000-6000 RPMS, HAD TO TURN OFF IGNITION. SERVICE DEPARTMENT CAN FIND NO EXPLANATION. 9/16/03 CHECK ENGINE LIGHT COMES ON. WHILE IN PARK, ENGINE RACES TO 5000 RPMS. AFTER 3 RESTARTS AT THE IGNITION, THE IDLE RETURNS TO NORMAL. 9/21/03 CHECK ENGINE LIGHT COMES ON. WAIT TO TAKE TO DEALERSHIP. 10/7/03 SERVICE DEPARTMENT SAYS THEY CAN FIND NO PROBLEM. 10/23/03 CHECK ENGINE LIGHT COMES ON. SERVICE DEPARTMENT SAYS THERE IS A LEAK IN THE FILL VENT VALVE, REPAIR. 12/18/03 RECALL SERVICE DONE. 5/9/04 CHECK ENGINE LIGHT COMES ON. IGNORE, IT GOES OFF AFTER TWO WEEKS. 8/6/04 CHECK ENGINE LIGHT COMES ON. IGNORE, IT GOES OFF AFTER TWO WEEKS. 11/4/04 WHILE TRAVELING ON A HIGHWAY, VEHICLE DOES NOT RESPOND TO BRAKING. COLLISION OCCURS, ACCELERATION CONTINUES, CAR SPINS OUT OF CONTROL ACROSS TWO LANES AND INTO A GRASSY FIELD. I PUT IT IN PARK AND SHUT OFF THE IGNITION IN ORDER TO STOP THE CAR FROM CONTINUING INTO THE FENCEPOST. PATROLMAN SAID THE THROTTLE WAS OPEN. INSURANCE COMPANY VALUED THE VEHICLE A TOTAL LOSS. *AK RECALL CAMPAIGN: THE CONSUMER COULD NOT SLOW DOWN THE VEHICLE. AFTER IMPACT THE CONSUMER STATED THAT THE ENGINE WAS STILL RACING AN
WHILE DRIVING, THE AIR BAG INADVERTENTLY DEPLOYED WHICH CAUSED THE CONSUMER TO HIT A PARKED VEHICLE AND SUBSEQUENTLY THE VEHICLE ROLLED OVER. PROVIDE FURTHER DETAILS. *JB THE VEHICLE WAS ONCE SERVICE FOR THE CHECK ENGINE LIGHT ILLUMINATING. RECALL CAMPAIGN: NHTSA CAMPAIGN ID NUMBER : 02V145000. ON CERTAIN PASSENGER VEHICLES, THE SUPPLEMENTAL RESTRAINT SYSTEM (SRS) SIDE IMPACT AIR BAG SATELLITE SENSORS MAY BE TOO SENSITIVE TO SOME LATERAL ACCELERATIONS THAT ARE NOT CAUSED BY SIDE IMPACTS TO THE VEHICLE, SUCH AS FORCEFULLY SLAMMING A DOOR CLOSED. *TC
THE CONSUMER HAS A TIRE FOR LIFE CONTRACT. THE CONSUMER TOOK THE VEHICLE INTO THE DEALERSHIP FOR REPLACEMENT TIRES. THE TIRES WERE REPLACED WITH P205/65R15 M/S. THE VEHICLE MANUAL STATED THAT THE APPROPRIATE TIRE SIZE SHOULD BE P205/60R15 91H. *AK *SC
MY HYUNDAY SONATA HAD AN ACCIDENT, HIITING A PARKED SUV AND THE SONATA WAS TOTALLED BUT THE AIR BAG DIDN'T DEPLOY (INFLATE). *AK
WHEN THE BRAKE WAS APPLIED A DRUMMING SOUND WAS HEARD IN THE REAR. THE NEXT OCCURRENCE A DRUMMING SOUND WAS HEARD WITH A GRINDING SOUND. *TC THE WAS A LOT OF CORROSION AND DIRT COLLECTED ON THE BRAKE ASSEMBLY DUE TO SALT AND SAND APPLIED TO THE ROADS IN THE WINTER. *SC *JB
I REPLACED MY TIRES WITH THE CORRECT TYPE CALLED FOR MY CAR, 205/65R15 H94 BF GOODRICH TRACTION T/A AND NOW I KEEP GETTING FLAT TIRES FROM THE FACTORY INSTALLED HUD CAPS SHIFTING ON MY WEEHLS AND PRESSING ON THE VALVE STEM. SO FAR THE CAR WAS NOT MOVING WHEN THIS HAPPENED, BUT I AM AFFRAID OF WHAT WILL HAPPEN WHEN I AM AT HIGHWAY SPEED AND IT HAPPENES. THE DEALER SAYS THAT IT IS A PROBLEM WITH THE TIRES, BUT HOW SO IF THEY ARE THE CORRECT TIRES FOR MY CAR. THE DEALER WILL JNOT DO ANYTHING ABOUT THIS PROBLEM AT ALL!*AK
THE CONSUMER STATED THE AIR BAG SENSORS WERE DEFECTIVE. THE OWNER TOOK THE VEHICLE BACK TO THE DEALER AND HAD THE WIRING HARNESS WAS REPAIRED ON THE PASSENGER SIDE. THE SENSOR LIGHT CONTINUED TO ILLUMINATE. PROVIDE FURTHER DETAILS *JB
FACTORY INSTALLED HUB CAPS TURN ON WHEELS WITH ACCELERATION AND BRAKING, CAUSING PRESSURE ON TIRE VALVE STEMS. THIS LEADS TO PIERCING OF TIRE VALVE STEM AND RAPID DEFLATION OF TIRE. HUB CAPS HAVE JAGGED EDGES ON HUB CAP WHERE CONTACT IS MADE WITH TIRE VALVE STEM. THERE IS NO MECHANISM TO PREVENT THE HUB CAPS FROM MOVING.*AK
BF GOODRICH TIRES (20565H15) ON A 2002 HYUNDAI SONATA. AFTER LESS THAN 50 MILES FRONT LEFT TIRE WENT FLAG DUE TO A SEVERED VALVE STEM. STEM WAS SEVERED BY HUB CAP MOVEMENT. REMOUNTED TIRE, AND TIRE LEAKED WHILE DRIVING ON HIGHWAY. REMOVED ALL HUB CAPS FOR NOW. HYUNDAI BLAMING TIRE MANUFACTURER, BUT SIZE IS RECOMMENDED SIZE AS STATED ON AUTO SPECIFICATIONS. THIS IS A POTENTIALLY DANGEROUS SITUATION FOR ANYONE WHO CHANGES TIRE BRANDS ON THIS MODEL. TIRE DEALERS SHOUL DBE MADE AWARE OF THIS PROBLEM BEFORE SOMEONE IS NEEDLESSLY INJURED.*AK
ELECTRICAL SYSTEM. I HAVE ALREADY FILED ONE COMPLAINT ON THE CHECK ENGINE LIGHT AND THE SENSORS. IT HAS BEEN IN THE DEALERSHIP 9 TIMES PRIOR TO THIS ONE. NOW IT IS A CAM SENSOR AND I BELIEVE A SPEED SENSOR. NOT ONLY THAT BUT BOTH WHEEL BEARINGS ARE BAD. IT HAS ROUGHLY 78,000 MILES. YOU CAN ONLY GET PARTS AT A DEALERSHIP. THE PARTS ARE NOT ONLY OVERPRICED, BUT THE DEALERSHIP CHARGES OUTRAGEOUS PRICES TO DO ANYTHING. YOU CAN UNHOOK THE BATTERY AND THE LIGHT WILL STAY OFF FOR A COUPLE OF MONTHS AND THEN IT COMES BACK ON. I TAKE IT TO THE DEALERSHIP AND THEY SUPPOSEDLY FIX IT AND THE LIGHT COMES BACK ON IN A SHORTER AMOUNT OF TIME THAN UNHOOKING THE BATTERY. I HAVE SPOKE WITH HYUNDAI WHEN THE PROBLEMS STARTED AND ALL YOU GET IS WE'LL FIX IT UNTIL THE WARRANTY IS UP THEN YOU ARE OUT OF LUCK. I CAN'T KEEP THE CHECK ENGINE LIGHT OFF LONG ENOUGH TO EVEN SELL IT. *JB
CONSUMER STATED THAT SHE WAS HAVING TOO MANY PROBLEMS WITH HER VEHICLE AND DOES NOT WANT IT ANYMORE. THE ENGINE LIGHT KEPT COMING ON AND SHE TOOK THE VEHICLE TO THE DEALER, WHO STATED THE FUEL INJECTION SYSTEM WAS GOING BAD. THE VEHICLE HAD ONLY 300 MILES ON IT AT THE TIME. THEN AFTER THAT WAS REPAIRED. SHE DROVE IT A WHILE AND THE ENGINE LIGHT STARTED TO COME ON AGAIN. THIS TIME WHEN SHE TOOK IT IN TO THE DEALER, SHE WAS TOLD THE O2 SENSOR WAS BAD. THIS ALSO WAS REPAIRED. *JB
PROBLEMS WITH BRAKE EQUIPMENT ON HYUNDAI SONATA.*MR WHILE BRAKING THE CONSUMER HEARD A NOISE FRONT HE REAR OF THE VEHICLE. OVER TIME THE NOISE PROGRESSED INTO A GRINDING NOISE. THE VEHICLE WAS TAKEN TO THE DEALER AT 19400 MILES AND THE CONSUMER WAS INFORMED THAT THE REAR BRAKE PADS NEEDED TO BE REPLACED. THE TECHNICIAN SHOWED THE CONSUMER THE CORRODED AND DIRTY SURFACES THAT THE BRAKE PAD HOLDER RESTED ON. THIS SURFACE IS HORIZONTAL AND DOES NOT ALLOW THE SURFACE TO DRAIN OR CLEAN ITSELF. THE BRAKE ROTORS WERE REPLACED BY THE DEALER BUT THE CONSUMER WAS CHARGED $160. FOR THE LABORS AND BRAKE PADS. THE CONSUMER BELIEVES THAT HAVING THE BRAKE REPLACED AT 19000 MILES IS UNREASONABLE AND REQUEST REIMBURSEMENT. *NM
GOODRICH CONTROL PLUS TIRES CAUSED PROBLEMS WITH 2002 HYUNDAI SONATA. *MR THIS PROBLEM HAS BEEN PRESENT SINCE THE FIRST DAY OF OWNERSHIP. WITH 25 MILES ON THE TIRES, A FLAT TIRE WAS PRESENT. THE TIRE DEALER INFORMED THE CONSUMER THAT THE VALVE STEM HAD BEEN CUT AND NEEDED TO BE REPLACED. TWO DAYS LATER ANOTHER FLAT TIRE WAS PRESENT. THE LEFT FRONT TIRE EACH TIME. IT WAS RECOMMENDED TO CHANGE FROM A "T" SERIES RATED TO TIRE TO AN "H" RATED TIRE. SOON AFTER PLACING THE "H" RATED TIRE, AND USING A SHORTER VALVE STEM, THE HUB CAPS CONTINUED TO ROTATE ON THE RIM, CAUSED BY THE TIRE FLEXING AGAINST THE HUB CAP. *SC
WE RECENTLTY PURCHASED A USED BUT SHOWROOM CONDITION HYUNDAI SONATA WITH SOMEWHERE AROUND 29,000 MILES ON IT FROM A DEALERSHIP. AFTER ABOUT THREE WEEKS MY SON HAD TO LEAVE IT IN A PARKING LOT. THE THROTTLE/CRUISE CONTROL CABLE (EVEN THO HE DID NOT HAVE THE CRUISE CONTROL ON) WAS STUCK. HE THOUGHT THE PROBLEM WAS FIXED SO HEDROVE THE CAR A FEW MORE WEEKS AND WAS ON HIS WAY HOME WHEN THE SAME THING HAPPENED AGAIN ONLY THIS TIME HE RAN INTO A UTILITY POLE. THE CAR WAS DAMAGED PRETTY BADDLY BUT THANK THE LORD HE WAS NOT. HE COULD HAVE BEEN KILLED. THE UTILITY COMPANY IS CHARGING US ABOUT $4000.00 OR MORE DOLLARS FOR THE WORK THEY HAD TO DO TO THE POLE. I CALLED HYUNDAI CONSUMER AFFAIRS. THE CAR IS AT A HYUNDAI DEALERSHIP. CONSUMER AFFAIRS IS MAILING ME A FORM TO FILL OUT. I DO NOT KNOW IF HYUNDAI IS GOING TO CLAIM RESPONSIBLITY OR NOT. I FEEL THAT THIS PROBLEM NEEDS TO BE RESEARCHED TO SEE IF THERE HAVE BEEN ANY OTHER PROBLEMS WITH THE THROTTLE/CRUISE CONTROL STICKING MAKING IT IMPOSSIBLE TO STOP OR CAUSING ANY OTHER PROBLEM. I HATE TO SEE SOMEONE DIE FROM THIS.*AK
WHILE OPENING THE DRIVER'S DOOR CONSUMER NOTICED THAT THE DOOR HANDLE WAS SHARP. CONSUMER'S HAND WAS CUT. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE DOOR HANDLE NEEDED TO BE REPLACED, AND HE REPLACED IT. HOWEVER, THE PROBLEM RECURRED. *AK
HYUNDAI SONOTA 2002 HAD FRONT ROTORS REPLACED AT 10,500 MILES DUE TO WARPING. FRONT PADS WERE IN EXCELLENT CONDITION. AT 43,500, WAS TOLD BY DEALERSHIP ALL 4 ROTORS WERE WARPED DURING STATE INSPECTION. SO, ONLY 33,000 MILES ON NEW FRONT ROTORS. BOTH FRONT AND REAR BRAKE PADS WERE STILL IN EXCELLENT CONDITION (VIRTIUALLY NEW). THIS DOCUMENTED ON THE CARS STATE INSPECTION REPORT DONE BY THE DEALERSHIP. DEALERSHIP CONTACTED LOCAL HYUNDAI REP WHO REFUSED TO REPLACE ROTORS. REASON, EXCESSIVE BRAKING BY DRIVER SO NOT FAULTY MATERIALS FROM HYUNDAI. TWO REPORTS DON'T COINCIDE. EXCESSIVE BRAKING AND EXCELLENT BRAKE PASDS. LOCAL REP DID NOT COME INTO DEALERSHIP TO VIEW CONDITION OF CAR OR DO ANY INVESTIGATING INTO POTENTIAL FAULTY MANUFACTURING MATERIALS. OWNER FILED A COMPLAINT WITH HYUNDAI CONSUMER AFFAIRS. CREDIT THE DEALERSHIP FOR COMPLIMENTARY CUTTING OF ROTORS BUT HISTORY SHOWS ROTORS WILL WARP AGAIN AFTER CUTTING.*AK
DRIVING AT 25 - 30 MPH I WAS HIT HEAD ON BY ANOTHER MID SIZE VEHICLE. I SUSTAINED HEAD, NECK, AND BACK INJURIES AND MY AIRBAGS DID NOT DEPLOY. MY CONCERN IS THAT I HAVE A 2003 HYUNDAI SONATA WILL THOSE BAGS NOT DEPLOY IN A HEAD ON? MY WIFE AND CHILD DRIVE THE 2003 . I AM VERY CONCERNED. MY INSURANCE COMPANY WANT TO "REPAIR" MY VEHICLE THAT FAILED.
WHILE DRIVING 50 MPH THE VEHICLE WAS INVOLVED IN A HEAD ON COLLISION. UPON IMPACT, THE DUAL AIRBAGS DID NOT DEPLOY, INSTEAD THE AIRBAG SENSOR LIGHT CAME ON. *AK THE RADIATOR HAD BROKEN ALSO. *SC
ONSUMER STATED EVERY TIME SHE EXITED THE VEHICLE SHE WAS BEING SHOCKED. DEALER INDICATED THERE WAS AN ELECTRICAL SHORT, BUT HDS NOT DETERMINED WHERE IT WAS COMING FROM. *AK
BOTH FRONT DOORS INSIDE HANDLES HAVE CHROME PLATING PEELING AT SEAM. THIS PRESENTS A HAZARD BECAUSE THE SEAM IS AT THE TOP PORTION OF THE HANDLE AND CUT MY WIFE'S FINGER. *AK
CAR MAKES A LOUD SCREECHING SOUND WHEN COMING TO A STOP. DEALER HAS INSPECTED THE BRAKES, AND SAYS THEY ARE AT 90%. DEALER HAS BEEN UNWILLING TO INVESTIGATE THE SOURCE OF THE SCREECHING SOUND.*AK
I PURCHASED A 2002 HYUNDAI SONATA AND HAVE HAD NOTHING BUT TROUBLE WITH IT. TO DATE WE HAVE HAD THE O2 SENSORS REPLACED DUE TO NUMEROUS CHECK ENGINE INDICATORS. WE HAVE HAD THE CLUTCH REPLACED, THE TRANSMISSION REPLACED, THE CLUTCH DEPRESSION SWITCH AFTER HAVING THE CLUTCH AND TRANSMISSION REPLACED THE SWITCH FAILED TO WORK CONSISTENTLY PREVENTING THE CAR FROM STARTING. AFTER HAVING THE SWITCH REPLACED, THE VERY NEXT DAY I SMELLED AN ELECTRICAL BURNING SMELL WHICH THEN CAUSED MY HEADLIGHTS TO DIM THE HEATER FAN/MOTOR TO DROP IN SPEED AND THE WINDSHIELD WIPERS TO MOVE VERY SLOWLY. I BROUGHT THE CAR TO THE DEALERSHIP, HOUSER HYUNDAI OF SPRINGFIELD, MA. AND WHILE WAITING FOR THE SERVICE BAY DOORS TO OPEN THE CAR WAS ENVELOPED IN A CLOUD OF SMOKE THE INSTANT I TURNED THE HEATER ON (JANUARY 10, 2004) TEMP OUTSIDE WAS -9 DEGREES. AT ANY RATE THE SERVICE MANAGER WAS NOTIFIED THE INSTANT I SMELLED SOMETHING BURNING BUT HE DID NOT SEE THE SMOKE WHEN I WAS WAITING AT THE DEALERSHIP THE NEXT DAY. HE DID ADMIT TO SMELLING THE BURNING ??? BUT COULD NOT DUPLICATE THE PROBLEM WHEN WE LEFT IT TO BE CHECKED AND I WAS TOLD THERE WAS NOTHING THEY COULD DO. THE OLD SAYING GOES WHERE THERE IS SMOKE THIS "FIRE" SO I AM CHECKING IT OFF AS SUCH IN THIS COMPLAINT. THE CAR IS AND HAS BEEN A SAFTEY CONCERN TO ME AND MY FAMILY. I HAVE A CO-WORKER AND MY WIFE AS WITNESSES TO BOTH THE BURNING SMELL AND ELECTRICAL "LOAD" MALFUNCTIONS DUE TO WHAT EVER HAS SHORT CIRCUITED AND MY WIFE IN PARTICULAR OBSERVED T
WHILE DRIVING 25 MPH THE DRIVER'S SIDE SIDE IMPACT AIR BAG DEPLOYED INADVERTENTLY. THE CONSUMER HAD THREE CHILDREN IN THE VEHICLE, TWO OF WHICH WERE DISABLED AT THE TIME OF THE INCIDENT. THERE WERE NO INJURIES IN THIS INCIDENT. THE MANUFACTURER AND THE DEALER HAVE BEEN INFORMED OF THE PROBLEM. *NLM
WHILE DRIVING AT NORMAL SPEED, THE AIR BAG DEPLOYED. THERE WAS NO WARNING PRIOR TO THE DEPLOYMENT. *AK *SCC THE CONSUMER CONTACTED THE MANUFACTURER AND WAS TOLD THE VEHICLE WAS ON RECALL, HOWEVER THEY DID NOT HAVE THE CONSUMERS ADDRESS TO NOTIFY HIM. *JB
I HAVE A 2002 HYUNDAI SONATA THAT I BOUGHT NEW IN APRIL OF 2002. AS OF MARCH OF THIS YEAR AT 27,700 MILES, IT HAS BEEN IN THE SHOP FOR THE CHECK ENGINE LIGHT 5 SEPARATE TIMES. THE FIRST TIME IT SHOWED AN OXYGEN SENSOR. WITHIN THE NEXT 100 MILES IT WAS ON AGAIN, THIS TIME IT WAS AN EVAP CODE AND THEY SAID IT WAS THE FUEL PUMP SEAL SO THEY TIGHTENED IT. WITHIN ANOTHER 100 MILES IT CAME ON AGAIN AND WAS ANOTHER OXYGEN SENSOR. IT CAME ON AGAIN AFTER ABOUT 3 MONTHS (AND AROUND 9,000 MILES) AND THIS TIME IT WAS THE EVAP CODE AGAIN AND THEY SAID THAT IT WAS THE FUEL CAP. THIS HAD TO BE ORDERED AND I CALLED BACK AFTER THREE WEEKS AND SOMEONE HAD FORGOT TO ORDER IT SO IT AFTER ALL TOOK 3 MONTHS TO REPLACE IT. IN THE MEANTIME THE CAR WAS DETAILED AND THE COMPANY UNHOOKED THE BATTERY, THE CHECK ENGINE LIGHT STAYED OFF FOR A LITTLE OVER A MONTH (THE LIGHT WAS ON WHEN IT WENT TO THE DETAIL COMPANY). SO THE FUEL CAP WAS EVENTUALLY REPLACED AND THE LIGHT CAME ON AGAIN WITHIN 100 MILES AFTER. THIS TIME IT WAS 3 DIFFERENT CODES. ONE FOR ANOTHER OXYGEN SENSOR, ONE FOR A THROTTLE POSITIONING SENSOR, AND ONE FOR A FUEL INCREMENT SENSOR. I AM AT 47,800 MILES NOW AND I AM TOLD THAT IT COULD TAKE A FEW MONTHS TO GET THE OXYGEN SENSOR DUE TO HYUNDAI UPDATING THE SENSOR DUE TO A DEFECT. BY THE TIME MY CAR IS FIXED, THIS TIME THE WARRANTY WILL MORE THAN LIKELY BE UP OR CLOSE TO IT AND ALL I CAN GET FROM HYUNDAI IS THAT THEY WILL FIX IT UP TO THE 60,000 MILE WARRANTY AND IF THE LIGHT COMES ON AFTER THA
WHEN MOVING CONSUMER FOOT OFF BRAKE PEDAL IT WOULD PULSATE. DRIVER HAS MADE CONTACT WITH THE DEALERSHIP.*AK
WHILE DRIVING AT AN UNDETERMINED SPEED, THE BATTERY LIGHT CAME ON AND THE VEHICLE STALLED. THE PROBLEM WAS CAUSED BY ALTERNATOR FAILURE. THE DEALERSHIP INDICATED THAT THERE WAS A TSB FOR THIS ISSUE.*AK HOUSER DEALERSHIP REPLACED THE ALTERNATOR WITH A DIFFERENT TYPE AND CONFIGURATION. ANOTHER DEALER REPLACED THE BATTERY, ALTERNATOR AND DRIVE BELT. ALL WORK WAS COVERED UNDER WARRANTY. *PH *JB
LEFT DRIVER SIDE TIRE TREAD SEPARATED FROM THE TRUCK, CAUSING DAMAGE TO VEHICLE. CONSUMER WAS FORCED TO PULL OVER TO THE SHOULDER.THE SPARE TIRE HAD STRESS MARKS LOCATED ON THE INNER SIDE OF THE TIRE. HANKOOK TIRES, #T125/70D-15, DOT # H6MXBH490.
LEFT DRIVER SIDE TIRE TREAD SEPARATED FROM THE VEHCLE WHILE DRIVING ABOUT 55 MPH ON THE HIGHWAY. CONSUMER WAS FORCED TO PULL OVER TO THE SHOULDER TO REPAIR THE TIRE. THE SPARE TIRE HAD STRESS MARKS LOCATED ON THE INNER SIDE OF THE TIRE. HANKOOK, T125/70D15, DOT # H6MXBH490. *AK
2002 HYUNDAI,SONATA HAS 28,000 MILES. HAVE HAD TO HAVE ROTORS REPLACED 3 TIMES SINCE 11000 MILES. CAR SHAKES AFTER ROTORS HAVE BEEN ON CAR FOR ABOUT 4 OR 5 THOUSAND MILES. *AK
WHILE TRAVELING ON THE HIGHWAY AIR BAG LIGHT WILL APPEAR ON THE DASHBOARD.*AK
WHILE TRAVELING ABOUT 65MPH ON THE HIGHWAY AND WITHOUT PRIOR WARNING DRIVER SIDE TIRE THREAD SEPARATED FROM THE WHEEL.*AK
CHECK ENGINE LIGHT CONTINUES TO COME ON. WE HAVE BEEN TOLD THAT HYUNDAI IS HAVING A LARGE PROBLEM WITH O2 SENSORS, ESPECIALLY IN WARM CLIMATES. DEALER WORKED ON THE PROBLEM ONCE ALREADY, BUT THE PROBLEM SEEMS TO HAVE RETURNED. THE CAR IS CURRENTLY AT THE DEALERSHIP BEING WORKED ON. THE SERVICE PERSON SAID THERE HAVE BEEN SO MANY PROBLEMS HE IS SUPRISED THEY HAVE NOT HAD A RECALL JUST FOR THE O2 SENSOR. *AK
VEHICLE WAS HIT ON DRIVER SIDE DOOR(S) - VEHICLE WAS ROTATED 180 DEGREES FROM THE FORCE OF THE IMPACT. NECK AND BACK INJURIES. BOTH FRONT AIR BAGS DEPLOYED, SIDE AIR BAG DID NOT DEPLOY. *AK
ON COLD MORNINGS WHERE THE TEMPERATURE WOULD DROP BELOW 30, I WAS EXPERIENCING A LOSS OF BRAKE ABILITY. THIS WOULD ONLY HAPPEN THE FIRST TIME I DROVE THE CAR IN THE MORNING AND ALWAYS ON THE SECOND OR THIRD TAP OF THE BRAKE PEDAL. I WENT TO MY DEALERSHIP IN NOVEMBER/DECEMBER 2002 AND THEY DRAINED THE BRAKE LINE AND TOLD ME IT WAS FIXED. IT WAS NOT AND I HAD TO GO BACK. THIS LAST TIME I COULD NOT STOP IN TRAFFIC AND HAD TO ROLL THRU A BUSY INTERSECTION. THE BRAKE PEDAL WOULD ACTUALLY FREEZE UP OR LOCK IN THE "UP" POSITION IN THE CAR, THEREFORE NOT ALLOWING ME TO PRESS DOWN TO STOP. THE EMERGENCY BRAKE WOULD WORK. MY DEALER HAD THE CAR FOR MORE THAN A WEEK BEFORE HE WAS ABLE TO FIND THE PROBLEM AND FIX IT THIS SECOND TIME. I BELIEVE HE SAID IT WAS A DEFECT IN A SPECIFIC PART. HE TOLD ME "BOOSTER VACUUM LINE CHECK VALVE FROZEN SHUT" AND HE REPLACED THE BOOSTER HOSE. IF THIS WAS A MANUFACTURERS DEFECT, I AM CONCERNED OTHER SONATA OWNERS MAY EXPERIENCE THIS PROBLEM AND I FELT I SHOULD REPORT THIS TO YOUR AGENCY.
RIGHT FRONT SPEAKER POPS ON AND OFF AT A STOP OR MOVING. WHEN YOU USE THE AC BUTTON, WINDSHIELD WIPER, WINDOWS, AND TURN SIGNALS THE SPEAKER EITHER SHUTS OFF OR TURNS ON. THE RADIO WAS REPLACED THREE TIMES, THE SPEAKER TWICE AND THE WIRING AND WIRING HARNESSES WERE REPLACED. THE CAR HAS BEEN IN AND OUT OF THE SHOP WITH AND WITHOUT REPAIRS FOR THE SAME PROBLEM AT LEAST 12 TIMES. THE PROBLEM STARTED THE FIRST NIGHT WHEN I BOUGHT THE VEHICLE IN OCTOBER OF 2001. THE CAR HAS HAD OTHER PROBLEMS WITH THE POWER WINDOW MOTORS, BATTERY, AND REMOTE DOOR LOCKS. I FEEL AS THOUGH I HAVE SPENT MORE TIME AT THE DEALER TRYING TO GET THE CAR FIXED THEN ACTUALLY ENJOYING THE CAR. I HAVE FILED CASES WITH THE HYUNDAI CORPORATE OFFICE, A FACTORY REPRESENTATIVE LOOKED AT THE CAR, HEARD THE PROBLEM, IN FORMED THE DEALER ON HOW TO FIX IT. I RECEIVED A PHONE CALL 6 DAYS LATER SAYING THE CHIEF MECHANIC COULD NOT DUPLICATE THE PROBLEM SO HE DID NOT TOUCH IT. EVEN THOUGH THE FACTORY REPRESENTATIVE HEARD THE PROBLEM AND TOLD THEM WHAT TO FIX. I HAVE TAKEN THE FIRST STEP IN THE LEMON LAW, I HAVE SENT A CERTIFIED DEFECT COMPLAINT TO THE DEALER. THE RECEIVED IT APRIL 11 2003 AT 12:00 PM. I AM JUST WAITING ON THERE RESPONSE. THIS CAR HAS BEEN A NIGHTMARE TO MY SELF AND MY FAMILY. TWO VISITS AGO THE DEALER HAD THE CAR FOR ONE WEEK. WHEN I RECEIVED THE CAR BACK, THE CAR WAS COVERED WITH AN UNKNOWN SUBSTANCE (MAYBE TREE SAP) ALL OVER THE HOOD, ROOF, AND TRUNK. I BROUGHT THIS TO THE DEALERS ATTENTION WHILE THE FA
IMPACT TO DRIVERS DOOR AND THE SIDE AIRBAG FAILED TO DEPLOY.*JB
WHILE SITTING IN VEHICLE WITH THE SEAT BELT ON, IF CONSUMER MAKES ANY KIND OF MOVEMENTSEAT BELT TIGHTEN UP. CONSUMER HAS TO UNHOOK THE SEAT BELT AND FASTEN IT. THIS IS VERY UNSAFE WHEN DRIVING OR IN AN EMERGENCY SITUATION. TS. *AK
WHILE APPLYING BRAKES THERE IS A SQUEAKING AND LOUD GRINDING NOISE. PLEASE PROVIDE ADDITIONAL INFORMATION DEALER IS AWARE OF THE PROBLEM. TS
INTERMITTENLEY WHILE APPLYING BRAKES FROM A STOP POSITION THE VEHICLE CONTINUE ON BEFORE STOPPPING. DEALER INFORMED THAT AIR HAD TO BE REMOVED FROM THE BRAKE LINE. TS
INTERMITTLY WHILE APPLYING BRAKES AT A STOP POSITION CAR CONTINUED TO ROLL. DEALER INFORMED THAT AIR HAD TO BE REMOVED FROME BRAKE LINE. PROVIDE FUTHER INFORMATION. PH
WHILE DRIVING 30-35 MPH VEHICLE WAS HIT ON DRIVER SIDE, BETWEEN DRIVER DOOR AND PASSENGER DOOR. BOTH FRONT AIR BAGS DEPLOYED, SIDE AIR BAG ON DRIVER SIDE DID NOT. DRIVER HIT HIS HEAD ON WINDOW. DAMAGE TO VEHICLE UNKNOWN AT THIS TIME. TS
CONSUMER STATES WHILE DRIVING THE VEHICLE WOULD VIBRATE AT ANY SPEED, CAUSING BY THE UPPER BALL JOINT AND THE LOWER BALL JOINT. DEALER HAS INSPECTED THE VEHICLE SEVERAL TIME, AND COULD NOT DUPLICATE OR CORRECT THE PROBLEM. PLEASE PROVIDE FURTHER INFORMATION. TS
CONSUMER STATES THAT AFTER CLOSING DRIVER SIDE DOOR THE SIDE AIR BAG DEPLOYED, SMOKE STARTED COMING FROM UNDER THE SEAT, A FEW SECONDS LATER THE ENTIRE SEAT WAS ON FIRE. THEIR IS A RECALL FOR THIS, BUT DOESN'T STATE IT CAN CAUSE A FIRE PER CONSUMER. TS
VEHICLE HAS PROBLEMS WITH FRONT VIBRATION. *MR THE VEHICLE VEERED LEFT AND THE CONSUMER LOST CONTROL OF STEERING. THE CAUSE WAS FOUND TO BE BROKEN U-BOLT. THE VEHICLE BEGAN TO VIBRATE FROM FRONT END WHILE THE CONSUMER WAS DRIVING AND THE CAUSE WAS DETERMINED TO BE FRONT LEFT AXLE FAILURE, WHICH WAS REPLACED. BRAKES CONSTANTLY SQUEAK AND PULSATE, BUT THE DEALER COULD NOT DUPLICATE THE PROBLEM. *YH
THE BRAKES MAKE AN EXTREMELY LOUD SCREECHING SOUND, MAINLY WHEN BREAKING. IT IS LOUD ENOUGH TO ATTRACT QUITE A BIT OF ATTENTION. IT SCARES PEDESTRIANS AND OTHER VEHICLES. IT SOUNDS SIMILAR TO THE WARNING SOUND MADE BY WORN BRAKES. WE HAVE MADE COMPLAINTS TO THE DEALER ON 6 SEPARATE OCCASIONS. THEY SAID THAT THEY HAVE GLAZED OUR BRAKES AND REPLACED OUR BRAKE PADS AND THAT THE PROBLEM CANNOT BE FIXED. THEY ADVISED US THAT ALL HYUNDAIS DO THIS BECAUSE OF GOVERNMENT REGULATIONS ON THE CONTENT OF BRAKE PADS. I'VE ALSO CALLED THE HYUNDAI CUSTOMER SERVICE NUMBER AND THEY ALSO TOLD ME THAT NOTHING CAN BE DONE AND THAT THIS IS NORMAL. THE BRAKES MAKE A NOISE THAT SOUNDS LIKE THEY NEED TO BE REPLACED- THEY CAN'T BE SAFE. IT IS VERY STRESSFUL DRIVING A VEHICLE WITH BRAKES THAT SOUND LIKE THEY COULD QUIT AT ANY TIME. MR
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2002 Hyundai Sonata → · Every Sonata year → · How the figures are calculated →