CLATTERING OF INTERNAL COMBUSTION ENGINE OBSERVED BY CUSTOMER UNDER NORMAL OPERATING CONDITIONS. CAME ON SUDDENLY. ROD NOISE. INTERNAL COMBUSTION ENGINE FAILURE 58,884 MILES CAUSE DUE TO METAL SHAVINGS LEFT OVER FROM MANUFACTURING PROCESS AS DISCOVERED THROUGH MANUFACTURER PRESCRIBED WARRANTY REPAIR PRIOR AUTHORIZATION PROCEDURES. DEALER PERFORMED NO COST LONG BLOCK REPLACEMENT. OUT OF SERVICE APPROXIMATELY 25 DAYS. MANUFACTURER DID NOT WARRANTY REPLACEMENT ENGINE BEYOND ORIGINAL WARRANTY MILEAGE.
2016 Hyundai Sonata Hybrid complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2016 record →
TL* THE CONTACT OWNS A 2016 HYUNDAI SONATA HYBRID. WHILE DRIVING APPROXIMATELY 25 MPH, THE SIDE COLLISION AVOIDANCE WARNING INDICATOR ILLUMINATED. DURING THE FAILURE, THE AUTOMATIC BRAKING SYSTEM ACTIVATED AND ABRUPTLY STOPPED THE VEHICLE. ON A SECOND OCCASION, WHILE DRIVING APPROXIMATELY 68 MPH ON THE HIGHWAY WITH NO VEHICLE CLOSE BY, THE BRAKES APPLIED ABRUPTLY. THE VEHICLE WAS TAKEN TO JOSEPH AIRPORT HYUNDAI (1220 W NATIONAL RD, VANDALIA, OH 45377, (937) 665-1777) WHERE IT WAS DIAGNOSED THAT THE COLLISION AVOIDANCE WARNING CONTROL MODULE NEEDED TO BE REPLACED. THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 32,000. THE VIN WAS NOT AVAILABLE.
SUN ROOF EXPLODED WHILE DRIVING ON THE FREEWAY. THERE WAS NO KNOWN ROAD HAZARD THAT WOULD HAVE CAUSED THIS.
SHATTERED SUNROOF. DRIVING DOWN HIGHWAY, SUNROOF SPONTANEOUSLY SHATTERED. THE OUTSIDE TEMP WAS APPROXIMATELY 55-60 DEGREES F.
I HAD DROVE MY CAR TO WORK ON TUESDAY THE 19TH. WHEN I CAME BACK OUT TO MY CAR 6 HOURS LATER AND STARTED MY CAR IT WAS NOT MOVING AT ALL THERE WAS A BIG CLANKING NOISE. I HAD PARKED MY CAR AND HAVE NOT DRIVEN SINCE I HEARD THE NOISE. I HAD IT TOWED TO THE SHOP. I FEEL AS THOUGH THIS WAS SOMETHING THAT HAPPENED OUT OF THE BLUE. I HAVE KEPT UP ON MY MAINTENANCE AND EVERYTHING AND FEEL AS THOUGH THIS MUST BE A FLAW WITH MY CAR.
WENT TO GO GET AN OIL CHANGED ON FEB 9TH. MONDAY, FEB 11TH DROVE TO WORK AND BACK HOME, WHEN I REACHED THE EXIT OFF THE BELTWAY, THE CAR STARTED PUT PUTING, SMOKE STARTED COMING OUT OF THE BACK, ENGINE AND OIL LIGHT CAME ON. I IMMEDIATELY DROVE IT 6 MILES HOME TO PARK IT. HAD IT TOWED AN HOUR LATER. THE SHOP SAID THE ROD BUSTED AND WENT THROUGH MY ENGINE AND NO OIL WAS IN THE CAR. THIS HAS BEEN AN ONGOING ISSUES WITH THIS TYPE OF CAR. THIS EXPERIENCE HAS REALLY DRAMATIZED ME. NOT SURE IF MY INSURANCE WILL PAY FOR IT AND I WILL HAVE TO COME OUT OF POCKET TO REPLACE AN ENGINE THAT COULD HAVE POSSIBLY BEEN A RECALL. BASED OF MY VIN: ITS NOT, BUT JANUARY 2019 & APRIL 2016, THERE WERE RECALLS WITH THIS SAME ISSUE. ITS NOT RIGHT.
AFTER THE CAR HAS SAT IDLE FOR SEVERAL HOURS WHEN I DEPRESS THE BRAKE PEDAL TO START THE CAR I GET A WHOOOOMP SOUND. I TOOK THE CAR TO THE DEALER AND WAS TOLD THAT AFTER THE CAR SITS IDLE FOR AWHILE THE AIR GOES OUT OF THE BREAKING SYSTEM AND THEREFORE IT MAKES THIS SOUND AT START UP. MY QUESTION ARE WHY, AFTER TWO YEARS OF OWNERSHIP, IS IT HAPPENING NOW? AND, WHY ISN'T THE PART ALLOWING AIR TO ESCAPE REPLACED?
TL* THE CONTACT OWNS A 2016 HYUNDAI SONATA HYBRID. THE CONTACT STATED THAT THE FRONT DRIVER AND PASSENGER SEAT BELTS FAILED TO PROPERLY RETRACT AND LOOSEN WHEN NECESSARY. THE SEAT BELTS RESTRICTED THE BREATHING AND BODIES OF THE FRONT SEAT OCCUPANTS WHEN THE SEAT BELTS WERE SECURED. IN ADDITION, THE VEHICLE LUNGED, JERKED, AND ACCELERATED ON ITS OWN. THE FAILURE WAS MORE PREVALENT WHEN THE ECO AND CRUISE CONTROL FUNCTIONS WERE ACTIVATED. ECKERT HYUNDAI, INC. (4011 S INTERSTATE 35, DENTON, TX 76210, (940) 243-6200) STATED THAT THE ECO AND CRUISE CONTROL FUNCTIONS FAILED AND PROVIDED AN INTERIM REPAIR OF DISCONNECTING THE BATTERY TO CLEAR THE ECU AND ECM CODES, WHICH AFFECTED THE TRANSMISSION. ANOTHER DEALER (JAMES WOOD HYUNDAI, 2110 US-287, DECATUR, TX 76234, (940) 627-4600) ASKED THE FIRST DEALER TO TEST DRIVE THE VEHICLE TO GENERATE THE CODES. THE SECOND DEALER ADVISED THE CONTACT NOT TO DRIVE THE VEHICLE WITH THE ECO FUNCTION ACTIVATED. BOTH DEALERS STATED THAT IF THE TRANSMISSION WAS THE CAUSE OF THE FAILURE, IT MAY BE REPLACED UNDER WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS NOT AVAILABLE.
TL* THE CONTACT LEASED A 2016 HYUNDAI SONATA HYBRID. THE CONTACT STATED THAT THE VEHICLE FAILED TO START WITH THE TRIANGLE SHAPED (MASTER WARNING LIGHT) WARNING INDICATOR LIGHT ILLUMINATING. THE CONTACT STATED THAT THE VEHICLE WAS ABLE TO START AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS NOT TAKE TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 33,600.
VEHICLE STATIONARY. TRUNK WOULD NOT OPEN WITH ELECTRIC SWITCH, USED VEHICLE KEY TO OPEN TRUNK, THEN TRUNK WOULD NOT LATCH CLOSED. INTERMITTENT AND OR UNRELIABLE TRUNK OPEN/CLOSED WARNINGS IN DRIVER INFORMATION CENTER... TRUNK LIGHT INTERMITTENT AND/OR UNRELIABLE, IRRESPECTIVE OF OPEN/CLOSED STATUS IN DRIVER INFORMATION CENTER. DEALER SERVICE DETERMINED LATCH ASSEMBLY TRUNK LID HYUNDAI PART 81230 ' C1010 FAILURE OF DETENT SPRING INTERNAL OF LATCH, BROKEN AND LOOSE. DEALER RESOLUTION, REPLACE MENTIONED PART.
II OWN A 2016 HYUNDAI SONATA HYBRID WITH 34,000 MILES. I HAVE HAD NO PROBLEMS WITH THE CAR UNTIL THE INCIDENT THAT OCCURRED ON AUG 5, 2018 WHILE DRIVING ON THREE LANE HIGHWAY 99 NORTH OF MODESTO. AT ABOUT 70MPH THE DASHBOARD LITE UP WITH BRAKE SYSTEM WARNINGS. AT THE SAME TIME, THE ENGINE SHUT DOWN. I STRUGGLED IN TRAFFIC TO MOVE TO THE SIDE OF THE ROAD AND GOT TO THE APRON AND FOUND I HAD NO BRAKES BUT MANAGED TO STOP. I TURNED THE IGNITION OFF AND VISUALLY INSPECTED THE CAR, ESPECIALLY THE BRAKES. SEEING NOTHING, AFTER A FEW MINUTES, TURNED IT BACK ON. THE ENGINE STARTED BUT THE WARNING LIGHTS REMAINED ON. I HAD BRAKES AND SLOWLY DROVE TO AN OFF RAMP TO GET HELP. AFTER GETTING OFF THE HIGHWAY, I STOPPED AND AGAIN TURNED THE IGNITION OFF. WHEN I TURNED IT BACK ON, ALL SYSTEMS WERE GOOD. I DROVE OVER 100 MILES HOME WITHOUT PROBLEMS. I IMMEDIATELY TOOK THE CAR TO MY DEALER, ALEXANDER HYUNDAI, OXNARD CA. AFTER 2 DAYS, THEY FOUND NO FAULTS BUT IN CONSULTATION WITH HYUNDAI SUPPORT, DECIDED THE PROBLEM WAS WITH THE HYDRAULIC BRAKING SYSTEM AND PERFORMED THE HYUNDAI RECOMMENDED SERVICE. I HAVE SERIOUS CONCERNS ABOUT THE SAFETY OF THE CAR BASED ON THE SERVICE PERFORMED. I WAS NOT USING THE BRAKES AT THE TIME OF THE SHUTDOWN AND WOULDN'T EXPECT IT TO FIX ITSELF. I WOULD NOT EXPECT THE PROBLEM DESCRIBED TO CAUSE AN ENGINE SHUTDOWN CREATING A SERIOUS SAFETY HAZARD. I RECEIVED NO ASSURANCES THAT IT WOULD NOT OCCUR AGAIN. THERE SHOULD BE A LIMITED NUMBER OF FAULTS THAT CREATE AN IMMEDIAT
TL* THE CONTACT OWNS A 2016 HYUNDAI SONATA HYBRID. WHILE ATTEMPTING TO START THE VEHICLE, THE ENGINE FAILED TO START AND THE ENGINE AND HYBRID INDICATORS ILLUMINATED. THE CONTACT MADE SEVERAL ATTEMPTS TO START THE VEHICLE, BUT WAS UNSUCCESSFUL. BROWN'S MANASSAS HYUNDAI (8651 CENTREVILLE RD, MANASSAS, VA 20110, (703) 361-9600) WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 66,000.
ON APPROXIMATELY APRIL 30, 2018, WHILE DRIVING MY HYUNDAI SONATA HYBRID TO MONTGOMERY ALABAMA I STOPPED TO FILL UP ON GAS. AFTER FILLING UP I GOT BACK IN MY CAR AND THE CAR WOULD NOT START MY CAR, THAT'S WHEN I NOTICED THE CHECK HYBRID SYSTEM WARNING AND CHECK ENGINE LIGHT CAME ON. THE STEERING WAS LOCKED AND THE ENGINE LOST TOTAL POWER. VEHICLE WOULD NOT RESTART. VEHICLE WAS STATIONARY AT A GAS PUMP
MILEAGE WAS ABOUT 16,500. ON THE FREEWAY GOING ABOUT 70 MPH, CAR SHUT DOWN WITH ALARM INFORMATION AND INTO A CONTROLLED GLIDE, NOT ALLOWING ACCELERATION. AFTER ALMOST BEING RUN INTO I WAS ABLE TO MOVE TO THE RIGHT SHOULDER AND PER DIRECTIONS, SHUT OFF MOTOR. WAS ABLE TO RESTART. WENT THREE MILES TO MY DESTINATION AND CAR WAS TOWED TO DEALER. THEY DID NOT KNOW THE PROBLEM, AND AFTER TWO DAYS I GOT THE CAR RETURNED. THEY SAID THEY HAD TO CALL THE MANUFACTURER TO FIND THE DEFECT. GOING HOME THAT EVENING AFTER TRAVELING ABOUT EIGHT MILES AND AGAIN ON THE FREEWAY GOING ABOUT 70 MPH, THE CAR AGAIN DID THE SAME THING ON THE FREEWAY. AGAIN STARTING IT, THE CAR WENT ANOTHER FIVE MILES ON THE FREEWAY WHEN IT AGAIN HAPPENED. THREE TIMES, SAME THING!!! (MUCH LIKE WHAT I READ ABOUT THE PRIUS TWO DAYS AGO.) NO LONGER FEELING THE CAR WAS SAFE IN THAT IT IS DIFFICULT TO DODGE VEHICLES ON A FREEWAY WHEN A CAR SHUTS DOWN THREE TIMES, I TRADED IT IN. ALL I WAS TOLD BY THE DEALER THAT IT HAD TO DO WITH THE HYBRID SYSTEM.
HEV CHECK HYBRID SYSTEM. CAR WOULD NOT START. CAR DROPPED @ DEALER ON 4/16/18 @ 0830. TODAY IS 4/24/18. CAR STARTED AFTER WAITING 15-20 MINS. CHECK ENGINE LIGHT STILL ON WHEN DROPPED AT DEALER.
ON 4 SEPARATE OCCASIONS WHILE TRAVELING ON HIGHWAYS AT HIGHWAY SPEED IN EV MODE, GETTING A WARNING "CHECK HYBRID SYSTEM TURN OFF ENGINE" ALONG WITH A CHECK ENGINE LIGHT; THESE ARE THE OCCURRENCE DATES 12/01/2017, 12/11/2017, 12/23/2017, 01/06/2018. EACH TIME HAS BEEN ACCOMPANIED BY A COMPLETE LOSS OF GASOLINE ENGINE AVAILABILITY RESULTING IN A SIGNIFICANT AND UNSAFE DROP IN VEHICLE SPEED DUE TO THE CAR ONLY BEING ABLE TO CONTINUE RUNNING ON BATTERY POWER. AFTER PULLING OVER I HAVE BEEN ABLE SHUTDOWN THE CAR AND RESTART. UPON RESTART, THE GASOLINE ENGINE DOES COME BACK ON. ALSO NOTE THE "CHECK ENGINE" LIGHT HAS TURNED BACK OFF BY THE TIME I HAVE TAKEN THE CAR BACK TO THE DEALERSHIP. THE CAR HAS BEEN TO THE DEALERSHIP TWICE NOW AND SUPPOSEDLY REPAIRED BOTH TIMES UNDER WARRANTY. THE FIRST REPAIR ATTEMPT ON 12/12/2017; THE DEALER WAS INSTRUCTED BY HYUNDAI TO TRY TSB 16-01-020-1. THE SECOND REPAIR ATTEMPT ON 12/27/2017; THERE HAD BEEN A P261F AND P0A0F FAULT CODE AND THE DEALER WAS INSTRUCTED BY HYUNDAI TO REPLACE ALL FOUR SPARK PLUG COILS. THESE ATTEMPTS HAVE NOT FIXED THE UNDERLYING PROBLEM AS REPRESENTED BY THE LATEST OCCURRENCE ON 01/06/2018. THIS CAR IS LESS THAN TWO YEARS OLD AND HAD ONLY 36000 MILES ON IT WHEN THIS STARTED HAPPENING.
HTTPS://YOUTU.BE/Z4THV5A3LRK DYNAMIC CRUISE CONTROL THAT STOPS AND STARTS IN BUMPER-TO-BUMPER TRAFFIC IS WHAT SOLD ME ON THIS CAR. LAMENTABLY, I DID NOT KNOW HYUNDAI EXCLUDES AEB FROM HYBRID LTD ULTRAS. AS THE VIDEO SHOWS, FRANTIC BEEPING FROM THE FORWARD COLLISION WARNING SYSTEM WAS NOT ACCOMPANIED BY ANY BRAKING AT ALL. I SLAMMED ON THEM TOO LATE. I WAS IN DCC MODE WHEN THE WARNING SOUNDED. DCC CAN GRADUALLY SLOW FROM FREEWAY SPEED TO A STOP AND RESUME, BUT FCW APPARENTLY CANCELS DCC'S BRAKING! THIS MUST BE NO MORE THAN A DIFFERENCE IN SOFTWARE BETWEEN GAS-ONLY AND HYBRID LTD ULTRAS BECAUSE ALL SENSING AND CONTROL HARDWARE ARE IDENTICAL. HYUNDAI'S RESPONSE TO MY INQUIRIES ARE JUST REPETITIOUS CONFIRMATIONS OF WHAT I ALREADY DISCOVERED THE HARD AND EXPENSIVE WAY.
9/14 VEHICLE PARKING BREAKS ENGAGED. REPLACED PARKING BREAK SENSOR AND MOTOR AND CAR WAS AVAILABLE TO BE PICKED UP ON 9/21, BUT NOT PICKED UP UNTIL 9/24. ON 9/25 PARKING BREAK ENGAGED AGAIN DOING ROUGHLY 15MPH AFTER TURNING THE VEHICLE ON IN A PARKING LOT.
WHILE DRIVING IN A PARKING LOT, THE PARKING BREAK AUTOMATICALLY ENGAGED. APPROX SPEED WAS 15 MPH. REPAIRS STILL BEING WORKED AFTER 5 DAYS. UNKNOWN ROOT CAUSE. ATTEMPTING TO REPLACE THE MOTOR NEXT.
ON MORE THAN ONE OCCASION I HAVE ALMOST HAD A COLLISION BECAUSE THE OTHER DRIVER WAS COMING INTO MY LANE AND I HONKED MY HORN, BUT IT ISN'T LOUD ENOUGH TO BE HEARD. APPARENTLY THIS HAS BEEN AN ISSUE WITH THE SONATA SINCE 2011.
TL* THE CONTACT OWNS A 2016 HYUNDAI SONATA HYBRID. WHILE DRIVING 65 MPH, THE ANTI-COLLISION SYSTEM ACTIVATED WITHOUT ANY OBSTACLES NEAR THE VEHICLE. AN ALARM SOUNDED, AN INDICATOR ON THE INSTRUMENT PANEL DISPLAYED, AND THE BRAKES ENGAGED INDEPENDENTLY. THE FAILURE RECURRED ONCE MORE. THE VEHICLE WAS TAKEN TO BOUCHER HYUNDAI OF JANESVILLE (2009 MILTON AVE, JANESVILLE, WI 53545), BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT TO TAKE THE VEHICLE BACK TO THE DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 17,000. UPDATED 09/01/17*LJ *JS
ON JULY 10TH, 2017 AROUND 6:30 PM PST; WHILE DRIVING ON HIGHWAY 5 WEST AROUND TRACY, CA, THE PANORAMIC SUNROOF SHATTERED WITH A VERY LOUD NOISE. GLASS PIECES SCATTERED ALL OVER. REMAINING PIECE OF THE GLASS AROUND THE ROOF IS CLEARLY VISIBLE RAISED OUTWARD (CONVEX SHAPED) AS IT BLEW UP. EVIDENTLY THERE HAS BEEN SIMILAR INCIDENTS/COMPLAINTS. HYUNDAI MOTORS MUST NOT HAVE SOLD THIS CAR TO US AS THEY KNEW ABOUT THIS PROBLEM WITH THEIR CARS. MY FAMILY COULD HAVE GOT INTO SERIOUS ACCIDENT. I AM STILL SHAKEN UP AS A RESULT OF THIS INCIDENT.
THERE IS NOISE POOOOK SOUND WHEN I PRESS THE BRAKE PEDAL. IT COME FROM THE BREAKING SYSTEM. MY CAR HAS ONLY 13467 MILES ON IT.THIS SOUND COMES ONCE WHEN I PRESS BRAKE PEDAL. I HEAR THE NOISE WHEN THE VEHICLE IS BETWEEN 10- 40 MILE PER HOUR SPEED. TOOK IT TO SACRAMENTO HYUNDAI FOUND THE DEFECT STILL IN GARAGE. ALSO WHEN PRESS THE BRAKE PEDAL SLOW RELEASE OF THE BREAK.
JUST SAW ON TV CONSUMER REPORTS ABOUT POOR NIGHT VISION WITH SUV HEADLIGHTS AND WAS REMINDED OF A PROBLEM I HAVE THAT MAY AFFECT OTHER VEHICLES HEADLIGHTS. I HAVE A 2016 HYUNDAI SONATA HYBRID. I WAS DRIVING HOME AT NIGHT THIS LAST WINTER DURING A VERY HEAVY WET SNOWSTORM WHEN I NOTICED MY HEADLIGHTS SEEM TO BE GETTING DIMMER AND DIMMER. AT FIRST I THOUGHT THE SNOW STORM WAS JUST GETTING WORSE BUT IT WAS WAY TOO UNSAFE TO STOP AND CHECK THEM SO I JUST DROVE SLOWER AND SLOWER. WHEN I GOT HOME IN MY GARAGE, I NOTICED THAN THERE WAS AT LEAST A COUPLE OF INCHES OF SNOW BUILT UP OVER MY HEADLIGHTS SEVERELY LIMITING HOW MUCH LIGHT WAS PASSING THROUGH THEM. I ALSO NOTICED THAT THE HEADLIGHTS WERE ALSO BURNING WAY TO COOL TO MELT OFF THE SNOW AS OUR OTHER VEHICLES HAD. SO ARE MOST OF THE NEWER HEADLIGHTS BURNING COOLER OR IS THIS JUST A FREAK PROBLEM I HAD?
ABRUPT AND TOTAL LOSS OF ACCELERATION AT FULL THROTTLE AT OR NEAR HIGH RPM SHIFT POINTS. THIS BEHAVIOR CAN BE RELIABLY REPRODUCED BY "FLOORING IT" (ALL THE WAY, INCLUDING KICKDOWN) AND NOT LETTING GO - AS IF ONE IS EXECUTING A PASSING MANEUVER. THE POWER LOSS WILL OCCUR AT THE NEXT SHIFT POINT AFTER KICK DOWN, AND WILL NOT BE CLEARED UNTIL THE ACCELERATOR PEDAL IS RELEASED AND RE-APPLIED - OR AFTER APPROXIMATELY 15 TO 20 SECONDS AFTER THE OCCURRENCE IF THE DRIVER DOES NOT RELEASE THE PEDAL. IN CASES WHERE THE PEDAL IS NOT RELEASED AFTER THE POWER LOSS, THE VEHICLE WILL SURGE SUDDENLY AFTER THE CONDITION HAS CLEARED AND REPEAT THE BEHAVIOR DESCRIBED ABOVE. THIS BEHAVIOR CAN BE REPRODUCED IN ANY DRIVE PROGRAM MODE (ECO, NORMAL, SPORT,) AND IN BOTH AUTOMATIC AND MANUAL SHIFT SELECTION MODES, AND IS ESPECIALLY PREVALENT AT SPEEDS ABOVE 45 MPH WHERE SUDDEN FULL THROTTLE COMMAND CAUSES KICKDOWN. THE DRIVETRAIN SHOULD RESPOND RELIABLY WHEN IT IS COMMANDED FULL-THROTTLE. A SUDDEN POWER LOSS AT A SHIFT POINT DURING A FULL THROTTLE MANEUVER IS UNSAFE: (1) IT DISORIENTATES THE DRIVER AND; (2) CAUSES UN-COMMANDED, UNEXPECTED, AND RAPID CHANGES IN DRIVING FORCE, WEIGHT DISTRIBUTION, FRICTION, AND REACTION FORCES WHICH COULD LEAD TO A LOSS OF CONTROL.
DUAL AIR CONDITIONING DOES NOT OPERATE CORRECTLY. DEALERS EXPLANATION IS THAT IS WAS DESIGNED THAT WAY AND SINCE "IT IS OPERATING AS DESIGNED", THERE IS NOTHING THEY CAN DO. I FILED A FORMAL COMPLAINT WITH HYUNDAI AND HAVE ASKED THEM TO VERIFY THAT THIS "DESIGN" WILL NOT CREATE A FIRE OR ELECTRICAL SHORTAGE. HYUNDAI CONSUMER AFFAIRS CASE#: 10086770 (3/24/17). AFTER SEVERAL UNSATISFACTORY CONVERSATIONS, I WAS GIVEN A SUPERVISOR NAMED ALLY. ALLY WAS POLITE AND ASSURED ME HE WANTED TO GET SOME RESOLUTION. HE CALLED BACK ONCE TO ASSURE ME HE WAS STILL CHECKING INTO IT. ON APRIL 21, 2017, I RECEIVED A CALL FROM A FEMALE WHO IDENTIFIED HERSELF AS ALLY FROM HYUNDAI. I SAID THAT WAS STRANGE, I HAVE BEEN TALKING TO A MALE NAMED ALLY. SHE SAID, "I TOLD THEM THIS WASN'T GOING TO WORK." I ASKED HER TO HAVE THE REAL ALLY CALL ME ON APRIL 24. I NEVER HEARD BACK SO I FOLLOWED UP TUESDAY WITH AN EMAIL, BUT STILL HAVE HEARD NOTHING. I JUST WANT SOME VERIFICATION THAT THERE IS NO WAY THIS DESIGN FLAW WILL CAUSE A FIRE OR ANY OTHER PROBLEM. I WANT TO KNOW HOW LONG THE WARRANTY WILL STAY IN PLACE SINCE I HAVE REPORTED THIS PROBLEM.
SPONTANEOUS EXPLOSION OF PANORAMIC SUNROOF AS I WAS TRAVELLING DOWN THE HIGHWAY AT ABOUT 60 MPH. NO FOREIGN OBJECT INVOLVED. SOUNDED LIKE A BOMB WENT OFF ABOVE MY HEAD. THANK GOODNESS, THE INNER LINER WAS CLOSED.
ON A DARK OR DIMLY LIT ROAD THE LOW BEAM HEADLIGHTS CREATE A SHARP BOUNDARY LOOKING THROUGH THE WINDSHIELD WITH HEADLIGHT ILLUMINATION ON THE LOWER AREA AND DARKNESS ON TWO THIRDS DOWN FROM THE TOP OF THE VIEWING AREA. IT IS AS IF THE WINDSHIELD HAS A LINE HORIZONTALLY ACROSS IT TWO THIRDS DOWN IN THE FIELD OF VIEW. THE LINE BOUNCES WHEN THE CAR BOUNCES AND DARK UPPER PORTION CAN NOT BE PROPERLY VIEWED THROUGH TO SEE THE ROAD AHEAD. IT IS A SAFETY ISSUE DUE TO POOR VISIBILITY. THE DEALER HAS SAID A FEW TIMES THERE IS NO ISSUE AND NO REPORTED ISSUE. THIS IS A CONTINUOUS FLAW IN THE CAR FROM WHEN WE FIRST PURCHASED IN NOV 2015.
TL* THE CONTACT OWNS A 2016 HYUNDAI SONATA HYBRID. WHEN DRIVING THE VEHICLE UP OR DOWN AN HILL, IT FAILED TO MAINTAIN THE DESIRED SPEED. INSTEAD, THE VEHICLE'S SPEED WOULD INCREASE OR DECREASE 5-6 MPH FROM THE DESIRED SPEED. THE CONTACT ALSO STATED THAT THE VEHICLE'S RESUME FEATURE FAILED TO RETURN THE VEHICLE BACK TO THE DESIRED SPEED WHEN DRIVING. THE FEATURE SET THE VEHICLE AT THE AUTOMATIC SET SPEED OF 40 MPH. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS DISCOVERED THAT THE SPEED CONTROL ONLY WORKED ON HIGH INCLINE TYPE OF ROAD CONDITIONS. IN ADDITION, THE RESUME FEATURE FAILED. THE VEHICLE'S COMPUTER SYSTEM WAS RESET; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND BELIEVED IT MAY BE PART OF THE DESIGN FEATURE. THE APPROXIMATE FAILURE MILEAGE WAS 8,000. *TR
WHILE I WAS DRIVING ON INTERSTATE , MOONROOF/SUNROOF START MAKING AWKWARD NOISE. I NOTED THE MOONROOF HAD CAME OUT OF IT'S POSITION. I HELD WITH ONE HAND AND DRIVE SO THAT OTHER VEHICLES APPROACHING WILL BE SAFE. UNFORTUNATELY I COULD NOT HOLD LONGER DUE TO THE WIND POWER AND IT FLEW BACK AND SHATTERED THE ENTIRE MOONROOF. I JUST WANT THE NHTSA TO BE AWARE OF THIS INCIDENT. *TR
NEW SONATA HYBRID, OWNED 3 MONTHS, MILEAGE 6,000 MILES. RIGHT REAR BRAKES HAVE LOCKED ON TWO DIFFERENT OCCASIONS AT LOW SPEED WHILE NEGOTIATING A HARD LEFT TURN ON A STATE HIGHWAY. BOTH FAILURES OCCURRED AT THE SAME HIGHWAY LOCATION ABOUT A MONTH APART. WHEN THE RIGHT REAR BRAKES LOCKED, THE VEHICLE WAS HARD TO CONTROL AND AS I WAS NEGOTIATING A SHARP TURN ON A MOUNTAIN ROAD, IT WAS TERRIFYING. IF THERE HAD BEEN OTHER VEHICLES COMING IN THE OPPOSING LANE, THERE VERY EASILY COULD HAVE BEEN A HEAD-ON COLLISION OR WORSE (I.E CAR OVER THE SIDE OF THE MOUNTAIN). CAR WILL BE TAKEN TO DEALER FOR ANALYSIS AND REPAIR.
MY CAR HAS BEEN IN MOTION AT NIGHTTIME WITH THE HEAD LIGHTS ON, WHILE DRIVING AT 55 TO 75 MPH THE LIGHT IS SPREAD UP ON MY SIDES INSTEAD OF BEING DIRECTLY IN FRONT WHERE THE FOCAL POINT IS NEEDED THE MOST. I HAVE TAKEN THIS UNIT BACK TO DEALERSHIP SEVERAL TIMES AND STILL THE ISSUE IS NOT RESOLVED, I AM TOLD ITS A PROBLEM WITH THE DESIGN. I TRAVEL MOSTLY ON INTERSTATES AND HAVE 20/20 VISION. MY PREVIOUS CARS LIGHTS DID MAKE MY PATH KNOWN TO ME, WITH THIS CAR, I AM SEEING DEFUSED LIGHT AND IT SCARES ME. I'VE MADE IT KNOWN TO MY LAWYER THAT IF I HAVE A WRECK AT HIGH SPEEDS, THEN AN INVESTIGATION OF THIS MAKE AND LINE OF CARS SHOULD BE LOOKED INTO. AM I IN A CAR THAT IS WAITING TO HAVE AN ACCIDENT? OTHERWISE, I LOVE THIS CAR.
BRAKES AND EMERGENCY BRAKE FAILED. WARNING LIGHTS CAME ON SLOWED DOWN PULLED OFF ROAD AFTER SHORT TIME LIGHTS WENT OFF. THEN BACK ON AGAIN AND AGAIN NO BRAKES WE WERE IN TRANSIT CROSS COUNTRY. TRAVELING 75 MPH, THE SPEED LIMIT,
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2016 Hyundai Sonata Hybrid → · Every Sonata Hybrid year → · How the figures are calculated →