1. engine blew 2. driving on highway, lost power, had to coast off exit 3. at dealer was told waiting to hear from Hyundai 4. at dealer 5. oil light went on in between oil changes, had to add oil in between oil changes, knocking, and poor gas mileage, prior to engine blowing, no other warning lights no other warning lights
2016 Hyundai Sonata Hybrid complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2016 record →
The contact owns a 2016 Hyundai Sonata. The contact stated while driving 40 MPH, the warning message "Stop Car, Check Brake" illuminated and the brake pedal felt rigid when depressed. The contact veered to the side of the road and turned off the vehicle. The contact stated that as she restarted the vehicle, the brake pedal was no longer rigid, and responded when depressed. The contact drove the vehicle to her residence. The vehicle was taken to the independent mechanic who diagnosed that the brake unit and the pressure source needed to be replaced. The manufacturer and the dealer were not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 114,897.
Eginning in June 2020, my check engine light on my 2016 Hyundai Sonata Hybrid started coming on. I took it into a dealer to get it fixed. The problem seemed to be fixed until the light came on again, took it to the dealer who replaced a different part, seemed be fixed, and so forth until the engine blew while I was driving to work(2/3/2021). It was towed to a dealer and the engine was found to be seized. Luckily Hyundai had just sent out a recall letter to me cautioning about a faulty engine. (There are now lawsuits against Hyundai for this same reason).Hyundai replaced the engine. Meanwhile I found their campaign reimbursement page (case #17706103) and submitted all my out of pocket cost since the first check engine light occurrence (6/10/20) through to the car rental cost which was when the car engine was replaced (6/21/2021). Sum total $2,644.55. Before Hyundai replaced the engine, they knew about the engine failure associated with my car. But they had no remedy so dealers were left with no other choice but to replace a part and reset the warning light hoping to satisfy me until Hyundai came up with a solution. (This caused me to rack up repair bills with no real permanent solution.) I was assigned 3-4 case managers who promised to help me recover my losses but all of them actively or passively pacified me until I found out my case was arbitrarily closed.
The parking mechanism in the transmission failed. The car was parked in my garage . The lever was in the "Park" position when the car drove backwards out of my garage and crashed into the fence. It continued driving into the street and into the neighbors yard. Two people were out walking and saw it happen. I know I did not leave my car in neutral or reverse when I parked it in my garage. When I tested this later sitting in my car, in my garage, the car immediately began moving backwards instantly, while i was still at the wheel. Had the car been in neutral or reverse at the time this incident occurred, I would have known it was moving immediately and shifted it into park right away. When this incident happened I put the car into park, and I got out of my car , I got things from my trunk and went inside the house. Then I went back to the car to get more things. This is when I witnessed it driving out of my garage backwards. I was standing on my back step. Then I ran across the street to my car and got in the drivers seat to attempt driving it back to my garage. I had to yank it out of park and then shove it back into park to get it to start correctly. Then I was able to get it running again and drove it back across the street to my house. thank God no one including myself got hurt. The possibility of this happening shook me up for days. I reported this to Hyundai and waited 3 months for them to make a determination, they said they cant prove it , that it is my word against the
The contact owns a 2016 Hyundai Sonata. The contact stated that while the daughter was driving approximately 55 mph smoke was suddenly present coming from under the hood before the engine failed and the vehicle stalled. The vehicle was towed to the local dealer who diagnosed that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 140,000.
The contact owns a 2016 Hyundai Sonata Hybrid. The contact stated that the check engine warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed with needing the ignition coils replaced. The vehicle was not repaired. The manufacturer was informed of the failure and the contact was awaiting a response. The failure mileage was approximately 135,000.
Lots of noise and car started smoking and stopped working while I was on the highway
The contact owns a 2016 Hyundai Sonata Hybrid. The contact stated that while receiving an oil change, the dealer informed the contact that there was an abnormal sound from the engine compartment. The contact stated that the check engine warning light was illuminated. The vehicle was towed and diagnosed but not yet repaired. The manufacturer was informed of the failure. The contact was informed that the Vin was not under recall. The failure mileage was approximately 157,035.
The engine begins to shake and makes a dieseling sound, the check engine light comes on, and we lose power to car. As we remove our foot from the gas, the light goes out and the engine stops. Sometimes it comes back on again and we have to pull to the side of the road and turn the car off. After that the check engine light goes away. When the light comes on, power to the engine is immediately cut and reduces as you press the accelerator pedal.
The contact owns a 2016 Hyundai Sonata Hybrid. The contact stated while driving 15 mph, the vehicle loss motive power and shuddered while the accelerator pedal was being depressed. There was no warning light illuminated. The contact pulled over and restarted the vehicle however, the failure persisted. The contact took the vehicle to the local dealer however, the vehicle was not yet diagnosed nor repaired. The contact was concerned that the failure was engine related. The manufacturer was made aware of the failure. The failure mileage was 99,000.
IN OCT..2020 MY SONATA WAS AT PEP-BOYS AUTO FOR A SYNTHETIC-OIL CHANGE. PEP-BOYS CALLED ME TO ADVISE CAN'T SERVICE THE CAR FOR THE OIL CHANGE. SINCE LAST OIL CHANGE 6K MILES AGO THEIR WAS NO OIL IN THE ENGINE. THEY SAW THIS SEVERAL TIMES IN THE LAST YEAR WITH 2.0 ENGINE, THEY WANT NO RESPONSIBILITY AND SAID TAKE YOUR CAR TO THE DEALER & OPEN CASE THE ENGINE HAS A SERIOUS FLAW, IT BURNS THE OIL WITH THE GASOLINE. THEY SAID A RECALL? DOCUMENTS ATTACHED. I WENT TOTEXAN HYUNDAI, PUT MY CAR THROUGH A SERIES OF TESTS EVERY 1000 MILES. I WAS TOLD THE ENGINE CAN BE REPLACED YOU IN THE 10 YRS, HOWEVER YOU OVER THE 100K MILES,WILL NOT B COVERED, A HYUNDAI MOTORS WOULD COVER 50% . WAS TOLD ENGINES LAST 250-300K MILES. I SPENT OVER 2K FOR EXT. WARRANTY. IT RAN OUT AT 100K. HYUNDAI HAS NOT BACKED UP THEIR CAR. SONATA HYBRID WAS SOLD TO ME BEING DEPENDABLE & LASTING YEARS. IT FAILED TERRIBLY, I MAINTAINED MY CAR ALWAYS AND NOW NEED NHTSA PLEASE HELP. ON HYUNDAI FORUMS MANY2.0 HAVE SAME SITUATION WITH OIL DISAPPEARING. I PREPAID ON CREDIT CARD $3531.00, TEXAN HYUNDAI PLACED ORDER FOR A NEW ENGINE. BACK ORDERED. DATE TO FIX WILL BE IN DURING THE MONTH OF JULY2021. ALL MILES R HIGHWAY TO AND FROM, KATY TO BRENHAM COLLEGE HAS NO HILLS ALL STRAIGHT RUN SINCE DAY BOUGHT. THESE ENGINES SHOULD LAST, THERE IS A FAILURE IN DESIGN? NOT DEPENDABLE CAR. VERY DEFECTIVE 2.0 ENGINE. LAST 2 YR'S I WOULD SMELL BURNING OIL IN MY CAR, I WOULD OPEN THE WINDOW SINCE NO LIGHTS ON DASH. NO OIL IN THE ENGINE, NO D
DRIVING DOWN THE ROAD AT 65 MPH, THE ENGINE STARTED MAKING A TICKING NOISE. FURTHER DOWN THE ROAD THE TICKING BECAME KNOCKING. THIS PROMPTED THE COMMAND CENTER TO TELL ME TO TURN THE VEHICLE OFF IMMEDIATELY. THE VEHICLE WOULD NO LONGER CRANK AND WAS GIVING A CAMSHAFT SENSOR CODE. I RECEIVED A RECALL NOTICE 5 DAYS LATER. HAD THE VEHICLE TOWED TO THE DEALERSHIP. AFTER BEING TOLD I WOULD NEED A NEW ENGINE, AND THAT IT WASN'T A RECALL ISSUE, I CALLED NATIONAL. AFTER A WEEK OR SO IT WAS CONFIRMED THAT HYUNDAI WOULD REPLACE THE MOTOR AT THEIR EXPENSE. NEVER CONFIRMING IT WAS BECAUSE OF THE RECALL THOUGH I HAD ALL THE SYMPTOMS OTHER THAN CATCHING ON FIRE. IT HAS NOW BEEN 2 MONTHS AND MY MOTOR IS SUPPOSEDLY ON BACK ORDER, BUT COMING IN WEEKLY. HYUNDAI SEEMS TO REALLY BE DRAGGING THERE FEET THOUGH THEY LOST A LAWSUIT OVER MOTOR ISSUES BEFORE.
TL* THE CONTACT OWNS A 2016 HYUNDAI SONATA HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V746000 (ENGINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED BOB BAKER HYUNDAI (5285 CAR COUNTRY DR, CARLSBAD, CA 92008, (760) 929-4900) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED WHILE DRIVING 30 MPH, A CLICKING SOUND WAS HEARD. THE CONTACT STATED THAT SEVERAL WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC OR DEALER TO DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 55,707. PARTS DISTRIBUTION DISCONNECT.
TO WHO READS THIS, THANK YOU FIRST AND FOREMOST TO TAKE THE TIME TO READ THIS. THIS IS A REAL PERSON, THIS IS MY REAL STORY. I HAVE BEEN NOTICING A KNOCKING ENGINE NOISE FOR 5 TO 6 WEEKS AND THEN GOT THE NHTSA RECALL NUMBER20V746000 IN THE MAIL. I SET THE SOONEST APPOINTMENT WITH THE DEALERSHIP. THE DAY OF THE APPOINTMENT I WAS ADVISED BY ANDY THAT IT WOULD TAKE 3 TO 4 WEEKS FOR THEM TO LOOK AT MY VEHICLE AND RUN IT THROUGH HYUNDAI'S RECOMMENDED DIAGNOSIS. LATER I CALLED THE HYUNDAI CAMPAIGN HOTLINE AND OPEN CASE # 18081104. I WAS TOLD TO WAIT 3 TO 5 DAYS FOR A NATIONAL REPRESENTATIVE TO GET BACK WITH ME. I CALLED TWO DAYS LATER REQUESTING AN UPDATE AND SHORTLY LATER THE DEALERSHIP CALLED ME TO INFORM ME MY CAR WAS READY. ANDY SAID IT CLEARED INSPECTION AND I ASKED IF IT PASSED ALL THEIR TESTS, I WAS TOLD YES. THIS WAS THE SAME STAFF MEMBER THAT TOLD ME A FEW STEPS DAYS PRIOR 3 TO 4 WEEKS. WHILE I WAS WAITING FOR MY VEHICLE TO BE BROUGHT TO ME, I OVERHEARD THE ANOTHER HYUNDAI REP SAYING SAME STORY TOLD TO ME ABOUT THE LENGTH OF TIME TO DIAGNOSIS. GOT THE DIAGNOSIS (REPAIR) DETAILS BACK TO FIND THEIR INSPECTION CONCLUDED TAKING THE VEHICLE FOR A 7 MILE TEST DRIVE IN THE CITY TO OBSERVE ODD KNOCKING NOISES. NOTHING REMOTELY ADVISED FROM THE MANUFACTURER TO DEALERSHIP. I HAVE THEIR REPORT ATTACHED BUT HAVE NO CLUE WHAT TO DO AT THIS POINT. I CALLED BACK HYUNDAI CAMPAIGN HOTLINE AGAIN AFTER GETTING MY VEHICLE BACK TODAY. I AM TOLD I HAVE THE SAME CASE NO. AND TO WAIT ANOTHER 3 TO
BAD ROD BEARINGS,CAN START A FIRE. NO HELP FROM DEALER.
I RECEIVED A SAFETY RECALL (198) FROM HYUNDAI IN DEC ABOUT A POTENTIALLY DANGEROUS PROBLEM WITH THE CONNECTING ROD BEARINGS ON MY CAR, YET THEY STILL DO NOT HAVE A REMEDY OR AN ESTIMATED TIME FOR A REMEDY. THIS IS TOO LONG.
I HAVE RECEIVED A RECALL NOTICE AND AFTER THREE MONTHS THERE IS STILL NO REMEDY.
TL* THE CONTACT OWNS A 2016 HYUNDAI SONATA HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V746000 (ENGINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. ROSEVILLE HYUNDAI (200 N SUNRISE AVE, ROSEVILLE, CA 95661) WAS CONTACTED AND IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND OFFERED NO ASSISTANCE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.*DT
TL* THE CONTACT OWNS A 2016 HYUNDAI SONATA HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V746000 (ENGINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED FITZGERALD COUNTRYSIDE HYUNDAI (27419 US HWY 19 N, CLEARWATER, FL 33761, (888) 794-1694) AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
IN JUNE OF 2020 I GOT AN EMERGENCY WARNING ON MY VEHICLE'S DASH THAT THERE WAS A PROBLEM WITH THE HYBRID SYSTEM AND SHOULD STOP MY CAR IMMEDIATELY AND TAKE IT TO THE DEALERSHIP. THE VEHICLE SLOWED TO 20 M.P.H. THEN CAME TO A STOP, I TOOK THE CAR TO THE DEALER WHERE IT WAS KEPT FOR 10 DAYS, I WAS TOLD THEY COULD NOT DUPLICATE THE PROBLEM AND I PICKED UP THE VEHICLE. HALF A BLOCK FROM THE DEALER IT HAPPENED AGAIN, I RETURNED THE VEHICLE TO THE DEALER THEY SAID IT WAS A SPARK PLUG WHICH WAS REPLACED. I EXPRESSED MY CONCERN WITH THE CAR COMING TO A STOP IN THE MIDDLE OF TRAFFIC. ON MARCH 3, 2021, THE SAME THING HAPPENED, A WARNING ON MY DASH, THE VEHICLE SLOWED AND CAME TO A COMPLETE STOP. I AGAIN TOOK IT TO THE DEALER AND WAS TOLD THAT THE ELECTRONIC SYSTEM WAS HAVING ISSUES WITH THE WATER PUMP AND NEW PUMP WOULD BE ORDERED. I AGAIN EXPRESSED CONCERN AS NOW I DO NOT FEEL THE VEHICLE IS SAFE TO DRIVE. I LIVE IN SOUTHERN CALIFORNIA AND TAKE THE FREEWAYS ON A REGULAR BASIS. HAVING THE CAR COME TO A STOP IN THE MIDDLE OF A BUSY FREEWAY IS EXTREMELY DANGEROUS TO ME AND OTHER DRIVERS.
I HAVE 115000 MILES ON MY 2.0 ENGINE. ITS IS ALWAYS SERVICED 5-6K SYNTHETIC OIL. THE SERVICE MAN TOLD ME 3 MONTHS AGO SOMETHING IS WRONG. ALL HIS OIL WAS EATEN UP IN UNDER 5K. HE SAID THIS ENGINE IS FAULTY ND HE HAS SEEN THIS MANY TIMES ON THE HYUNDAI. I RECEIVED A LETTER 2 WEEKS AGO SAYING HYUNDAI HAD ENGINE ISSUES AND A RECALL WOULD HAPPEN. MY CAR IS BONE DRY AND CORPORATE SAID NOT WARRANTIED. I OPENED A CASE# 18042071. I UNDERSTAND THERE IS A SECRET MEMO #198 TO RECALL. THERE ARE MANY PEOPLE JUST LIKE ME. PLEASE HELP. OTHER THAN THE ENGINE THE CAR IS IN LIKE NEW CONDITION. ITS ALL HIGHWAY HOUSTON TO BRENHAM TEXAS. FLAT ROADS. BOUGHT NEW. WITH 100,000 EXTENDED COVERAGE. NOW EXPIRED.
TL* THE CONTACT OWNS A 2016 HYUNDAI SONATA HYBRID. THE CONTACT STATED WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE LOSS MOTIVE POWER AND STALLED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. AFTER REPLACING THE ENGINE, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V746000 (ENGINE). THE CONTACT LINKED THE FAILURE TO THE RECALL. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 62,000.
TL* THE CONTACT OWNS A 2016 HYUNDAI SONATA HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V746000 (ENGINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
KNOCKING IN ENGINE AREA THEN SAID TO STOP IMMEDIATELY THEN BATTERY DIED
THIS VEHICLE IS A HYBRID WITH 30,000 MILES ON IT AND NO PREVIOUS ISSUES. WHILE DRIVING, IT LOST ALL ACCELERATION AND AN HEV WARNING LIGHT ILLUMINATED INDICATING THAT I MUST IMMEDIATELY SHUT DOWN THE ENGINE. THIS HAPPENED AT A FAIRLY BUSY INTERSECTION AND I WAS ABLE TO DRIFT SLOWLY TO THE SIDE OF A ROAD TO CALL A TOW. AFTER BEING "REPAIRED" BY THE DEALER, THIS SAME ISSUE HAPPENED AGAIN. AFTER BEING "FIXED" BY THE DEALER AGAIN, THIS PROCESS REPEATED ITSELF A COUPLE MORE TIMES AND THE CAR IS CURRENTLY AT THE DEALER AFTER NEEDING TO BE TOWED FOR A FOURTH TIME. EACH OF THE TIMES THAT THIS ISSUE HAS OCCURRED, IT HAS NEARLY CAUSED AN ACCIDENT BECAUSE THERE IS NO WARNING BEFORE THE CAR MALFUNCTIONS. EACH OF THE TIMES IT HAS BEEN FIXED SO FAR, THEY HAVE INDICATED A FAULTY GENERATOR CONNECTOR AND HAVE TRIED TO REPAIR AND REPLACE IT TO NO AVAIL. AFTER THIS LATEST "FIX" I DROVE THE CAR OVER 300 MILES BEFORE THE ISSUE RETURNED. AS I SAID, WHEN THIS ISSUE OCCURS, THE CAR RANDOMLY LOSES ACCELERATION WITHOUT WARNING AND DRIFTS TO A STOP. THE FIRST INCIDENT OF THIS FAILURE OCCURRED ON JANUARY 2ND 2021. AFTER THE DEALER FIXED A CONNECTOR, THE CAR WAS RETURNED TO ME LATER THAT WEEK. THE SECOND INCIDENT OF THIS FAILURE OCCURRED ON JANUARY 6TH. AGAIN THE SAME CONNECTOR WAS IDENTIFIED AS THE CAUSE AND WAS FIXED. THE THIRD INCIDENT OF THIS FAILURE OCCURRED ON JANUARY 16TH. I AGAIN GOT TOWED, AND THE DEALER SUPPOSEDLY REPLACED THE CONNECTOR. THE FOURTH INCIDENT OF THIS FAILURE OCCURRED ON FEBRUARY 2
TL* THE CONTACT OWNS A 2016 HYUNDAI SONATA HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V746000 (ENGINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. NEITHER THE DEALER NOR THE MANUFACTURER WERE CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *BF CONSUMER STATED DEALER WAS CONTACTED.*JB
TL* THE CONTACT OWNS A 2016 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE WARNING MESSAGE "SHUT OFF" HAD DISPLAYED BEFORE THE VEHICLE STALLED. THE VEHICLE WAS LATER TAKEN TO THE LOCAL DEALER FAIRFAX HYUNDAI LOCATED AT 10925 FAIRFAX BLVD, FAIRFAX, VA 22030 WHO DIAGNOSED THAT THE WATER PUMP AND ENGINE GASKET WERE FAULTY. THE VEHICLE WAS REPAIRED AND THE FAILURE WAS REMEDIED. ADDITIONALLY, THE INSTRUMENT PANEL DISPLAYED HAD SUDDENLY SHUT OFF WHILE DRIVING. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE ENGINE WOULD ALSO REV VERY HIGH WHILE OPERATING THE VEHICLE. THE MAIN RELAY WAS REPLACED BY THE DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 22,700.
HYUNDAI CAMPAIGN198. WE RECEIVED THE NOTICE BUT IT STILL SHOWS AS "NO REMEDY". IT'S BEEN OVER 2 MONTHS AND DEALER JUST TELLS US THE CAR "MAY" BE UNSAFE TO DRIVE. SO I HAVE A TRIP IN TWO WEEKS THAT IS DRIVING 17 HOURS EACH WAY, IN AN UNSAFE VEHICLE WITH MY FAMILY AT FREEWAY SPEEDS. YOU CAN'T CHECK A CONNECTING ROD BEARING SO THE REMEDY IS ENGINE REPLACEMENT. WHAT REMEDY ARE YOU WAITING FOR?
TL* THE CONTACT OWNS A 2016 HYUNDAI SONATA HYBRID. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE VEHICLE STARTED MAKING AN ABNORMAL TICKING NOISE SIMULTANEOUSLY WHILE STALLING, WITHOUT WARNING. THE CONTACT WAS FORCED TO PLACE THE VEHICLE INTO HYBRID MODE TO RESUME NORMAL DRIVING. THE CONTACT TOOK THE VEHICLE TO CARTER COUNTY HYUNDAI (616 HOLIDAY DR, ARDMORE, OK 73401) AND WAS INFORMED THAT THE ROD BEARING WAS DEFECTIVE. THE CONTACT WAS ALSO INFORMED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 20V746000 (ENGINE) WHICH WAS LINKED TO THE FAILURE. THE CONTACT WAS INFORMED THAT THE PARTS FOR THE RECALL REPAIR WAS NOT YET AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 119,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA AND THE HYUNDAI WEBSITE SAYS THERE IS AN ACTIVE RECALL, HOWEVER WHEN I GO SCHEDULE WITH HYUNDAI ON THEIR WEBSITE, IT SAYS THERE IS NO ACTIVE RECALL. CALLING DEALERSHIP DIDN'T HELP EITHER. I HAVE ENGINE ISSUES THAT RENDER IT UNOPERABLE.
WHILE DRIVING, THE CHECK HYBRID SYSTEM WARNING LIGHT CAME ON. THIS BEGAN IN SEPTEMBER 2020. I WOULD PULL OVER AND TURN THE IGNITION OFF THEN RESTART THE VEHICLE AND IT WOULD BE FINE AND LIGHT WOULD BE OFF. THIS HAPPENED A FEW TIMES AND THEN ON A LONG DISTANCE TRIP I SHIFT IT OFF AND IT TOOK ABOUT15-20 MINUTES TO RESTART. THE DEALERSHIP SAID IT WAS THE RELAY ASSEMBLY AND THAT IT WAS A RECALL. IT HAD COMPLETELY MELTED THE CASING AROUND MY BATTERY. THEY REPLACED IT FOR FREE IN OCTOBER. NOW IN JANUARY IT HAS STARTED THE SAME THING. I WILL NEVER GET ANOTHER HYUNDAI. THIS CAR HAS HAD MORE PROBLEMS THAN MY 2000 HONDA ACCORD THAT HAS 300,000 MILES ON IT. AND MY HYUNDAI ONLY HAS 84,000. *TR
ON FRIDAY NIGHT, OCTOBER 23, 2020, I WAS DRIVING EAST ON E. MAIN STREET IN MESA, AZ HEADED TO THE RED MOUNTAIN 202 FREEWAY. THE LIGHT WAS GREEN AS I APPROACHED THE INTERSECTION AND I MADE A RIGHT TURN ONTO THE FREEWAY FRONTAGE ROAD TO HEAD SOUTHBOUND. I WAS DRIVING APPROXIMATELY 25 MPH AS MY CAR'S STEERING BECAME RIGID AND FELT LIKE MY POWER STEERING HAD GONE OUT. I COULD BARELY COMPLETE THE RIGHT TURN CAUSING MY CAR TO CAREEN INTO THE CONCRETE SIDE BARRIER CAUSING DAMAGE TO THE FRONT DRIVER'S SIDE OF THE VEHICLE. MANY OF THE DASHBOARD LIGHTS WERE ON WITH MANY DIFFERENT ALERTS AS I PULLED OVER WITH MY PASSENGER. WE PULLED OVER IMMEDIATELY AFTER THE COLLISION TO ASSESS THE DAMAGES AND OUR WELL BEING FOR A FEW MINUTES. I THEN PROCEEDED TO DRIVE TO MY PLACE OF WORK A FEW MILES AWAY AND PARK THE CAR SO I COULD CONTACT THE DEALERSHIP WHO HAD WORKED ON MY CAR THREE DAYS PRIOR. THE NEXT MORNING, OCTOBER 24, 2020, I CALLED THE HORNE HYUNDAI DEALERSHIP AND LEFT A MESSAGE AT THE SWITCHBOARD FOR A SERVICE MANAGER TO CALL ME. I INFORMED HER THAT I HAD BEEN INVOLVED IN AN ACCIDENT. ON MONDAY MORNING, OCTOBER 26, 2020 I DROVE THE CAR TO THE DEALERSHIP TO BE INSPECTED. ON WEDNESDAY, OCTOBER 28, 2020, I WAS INFORMED BY MATT COLTON, SERVICE MANAGER FROM HORNE HYUNDAI, THAT IT WAS NOT THEIR ISSUE AND THAT I 'NEEDED TO TURN IT INTO MY INSURANCE.' AS A RESULT, I HAVE NOT DRIVEN MY UNREPAIRED CAR, IT IS SECURELY PARKED AT MY PLACE OF EMPLOYMENT AS TO PRESERVE IT FOR INSPECTION.
2016 HYUNDAI SONATA HYBRID IGNITION ISSUE THE ENGINE IS RATTLING WHILE IDLING AND UNDER ACCELERATION AND THE CHECK ENGINE LIGHT IS COMING ON. BELIEVE IT IS AN ISSUE WITH EITHER SPARK PLUGS OR IGNITION COIL. SERVICE DEPT SAID BOTH COMPONENTS LOOKED FREE OF DAMAGE UPON INSPECTION.
WHILE THE VEHICLE IS MOVING THE CHECK HYBRID SYSTEM WARNING LIGHT BEEPS AND COMES ON. THE MESSAGE REQUEST TO TURN ENGINE OFF. THE GAS ENGINE SOMETIMES WILL CUT THE POWER TO THE VEHICLE CAUSING THE VEHICLE TO LOSS POWER ON THE ROAD.
WITH THE HEADLIGHTS SET TO AUTO, WHEN USING USING THE TURN SIGNAL THE HEADLIGHT TURN OFF OCCASIONALLY. THIS HAPPEN MORE OFTEN WHEN SIGNALING RIGHT TURN OR LAIN CHANGES. LINK TO VIDEO THE FILE IS TO LARGE TO UPLOAD. THIS HAPPENS DAILY NOW. HTTPS://YOUTU.BE/-GOIGZ3TBHY
NUMEROUS POSTS AND THIS HAS OCCURRED TO ME NUMEROUS TIMES WITHIN THE PAST 2 MONTHS. AFTER DRIVING VEHICLE ON THE FREEWAY, AND GETTING OFF TO GET GAS OR STOP TO GET GROCERIES OR ANYTHING, WHEN THE VEHICLE IS TURNED OFF, CHECK HYBRID SYSTEM LIGHT COMES ON AND VEHICLE IS DISABLED. WILL NOT START OR ATTEMPT TO START FOR AT LEAST 20 MINUTES. WHEN VEHICLE STARTS BACK UP THE CHECK ENGINE LIGHT COMES ON AND STAYS ON UNTIL THE VEHICLE IS TURNED OFF AGAIN THEN THE CEL GOES AWAY. SOUNDS LIKE NUMEROUS PEOPLE ARE HAVING THIS ISSUE, I HOWEVER HAVE BEEN LUCKY THAT IT HASN'T SHUT OFF WHILE DRIVING ON THE FREEWAY, SOUNDS LIKE MANY OTHER PEOPLE IT HAS. THERE NEEDS TO BE A RECALL OR THE CAR BE LABELED AS LEMON OR SOMETHING.
AT ABOUT 58K MILES I STARTED TO NOTICE WHEN I TURNED THE TURN SIGNAL TO INDICATE A LEFT TURN THE RIGHT BLINKER WOULD COME ON AND THEN AFTER A MOMENT SWITCH TO THE LEFT OR NOT SWITCH AT ALL. THIS WAS TOTALLY RANDOM. I TRIED TO CAPTURE IT ON CAMERA TO SHOW MY LOCAL DEALER BEFORE THE 60K WARRANTY RAN OUT BUT I COULD NEVER CAPTURE IT BECAUSE IT WAS SO RANDOM AND THEY COULD NOT REPLICATE IT. OVER THE LAST YEAR THE ISSUE HAS GOTTEN WORSE WHERE NEARLY EVERY TIME I USE THE LEFT TURN SIGNAL THE RIGHT SIGNAL WILL TURN ON INSTEAD. THE LAST TIME MY CAR WAS IN FOR SERVICE I MENTIONED IT AGAIN AND TOLD THEM I THINK THEY CAN REPLICATE THE ISSUE BECAUSE IT HAPPENS NEARLY EVERY TIME NOW. WHEN I INDICATE A LEFT SIGNAL AND THE RIGHT SIGNAL COMES ON OTHER CARS THINK I AM MERGING INTO THEM WHILE MY SIGNAL IS STUCK. THE SIGNAL STOCK SEEMS TO HAVE AN ELECTRICAL ISSUE SENDING THE CORRECT SIGNAL TO THE LIGHTS. THIS IS A CLEAR SAFETY ISSUE AND I HOPE IT DOES NOT CAUSE ACCIDENTS AS THE SIGNALS BECOME STUCK. THIS OCCURS REGARDLESS OF VEHICLE SPEED.
AT AROUND 104K MILES THE ENGINE BEGINS KNOCKING AND HEAVILY VIBRATING. TIME TO TIME THE CARE WILL NOT START AND SAY "CHECK HYBRID BATTERY" AND I HAVE TO LEAVE IT OFF FOR ABOUT 10 MINS BEFORE IT STARTS WORKING AGAIN.
DESPITE IGNITION BEING TURNED OFF, GASOLINE ENGINE CONTINUED TO RUN. VEHICLE WAS STATIONARY IN A GARAGE AFTER BEING DRIVEN 1/2 MILE ON A VERY HOT DAY.
DRIVING IN A SCHOOL AREA UNDER 25 MILES HEARD A RATTLE NOISE COMING FOR CAR POOLED OVER AND CALLED FOR A TOW TRUCK AND SHUT OFF MY CAR NEXT THING I KNOW I BLEW AND ENGINE I KEEP MAINTENANCE AND ALL UP TO DATE RECALL ON MY VEHICLE. I DON'T UNDERSTAND WHY THIS HAPPEN.
I WAS DRIVING MY VEHICLE ON THE HIGHWAY WHEN IT STARTED KNOCKING AND WOULD NOT ACCELERATE ABOVE 55MPH. I DROVE STRAIGHT TO THE DEALERSHIP, WHERE I FOUND OUT THE CAR HAD RAN OUT OF OIL. I DRIVE THE VEHICLE FOR WORK AND IT HAS REGULAR OIL CHANGES AND MAINTENANCE. HOWEVER, WHEN THE VEHICLE RAN OUT OF OIL, IT DID NOT NOTIFY THAT THERE WERE ANY ISSUES WITH THE ENGINE OR OIL LEVEL. THE CARS 'CHECK ENGINE' LIGHT DID NOT INDICATE THE ENGINE WAS HAVING ISSUES, AFTER THE KNOCKING STARTED. NOR DID IT INDICATE IT WAS LOW OR OUT OF OIL. THE CAR JUST WORKED ONE DAY AND DID NOT THE NEXT. THE DEALERSHIP AND MANUFACTURER ASSUMED SOME LIABILITY, BUT NOT ALL. THE VEHICLE SHOULD HAVE NOTIFIED THE DRIVER, THAT IT WAS LOW ON OIL. IT'S EXTREMELY UNSAFE FOR A VEHICLE TO RUN OUT OF OIL DURING OPERATION. I ALSO SUBSCRIBE TO A REMOTE VEHICLE MONITORING SYSTEM AND I PAY MONTHLY TO THE MANUFACTURER. THAT SYSTEM ALSO DID NOT KNOW THAT THE VEHICLE WAS LOW OR OUT OF OIL. IT DID NOT INDICATE ANY ISSUES UNTIL THE SHOP REPAIRS THE ENGINE. *TR
AFTER FILLING TANK FOR LONG ROAD TRIPS THE CAR DOES NOT START AND THE CHECK HEV HYBRID SYSTEM LIGHT COMES ON.
I STOPPED FOR GAS AND WHEN I ATTEMPTED TO START CAR AN ALERT CAME ACROSS MY SCREEN SAYING CAR HAS A HEV ISSUE AND CHECK ENGINE LIGHT. I WOULD HAVE TO WAIT FOR 15 TO 20 MINUTES FOR MY CAR TO START AGAIN. I WAS ASSUMING IT WAS BAD GAS BUT MECHANIC CONFIRMED THAT IT WASN'T A BAD GAS ISSUE. I WENT TO THE DEALERSHIP AND THEY SAID IT'S A POTENTIAL ELECTRIC ISSUE THAT MY WARRANTY DOES NOT COVER. I HAD YET EVEN EXCEED MILEAGE ABOVE 70000 MILES. I BELIEVE THIS IS AN ISSUE THAT IS AN INCONVENIENCE TO ME AND OTHER DRIVERS BECAUSE IT IS STARTING TO HAPPEN MORE FREQUENTLY. THIS COULD BE A FATHER FOR ANYONE IN A URGENT SITUATION AND NEED TO BE ABLE TO ACTIVATE THE CAR TO LEAVE IMMEDIATELY. THANK YOU FOR YOUR CONSIDERATION.
DRIVING TO AIRPORT IN CAR. JUST PULLED IN TO FREEWAY AFTER STOPPING AT STORE 45 MINS INTO DRIVE. MY 3016 SONATA HYBRID LIMITED STARTED MAKING A KNOCKING SOUND. MY BOYFRIEND WHO IS A MECHANIC RECOGNIZED IT IMMEDIATLY. THEN SUDDENLY ENGINE MADE LOUD NOISE AND PARTS AND OIL FLEW ALL OVER BEHIND US FROM UNDERNEATH CAR. HE MANAGED TO GET IT OFF ROAD WITHOUT US GETTING HIT.WAITED 4 HOURS FOR TOW THAT WAS COVERED BY WARRANTIES I PURCHASED. HYUNDAI TRIED TO STATE THAT ONLY 2 PEOPLE COULD RIDE IN TOW TRUCK. SO ONE PERSON (THERE WERE 2 ADULTS AND A CHILD) WOULD HAVE TO WAIT IN MIDDLE OF NOWHERE WHILE OTHER 2 WENT THE HOUR BACK HOME WITH TOW TRUCK AND THEN CAME THE HOUR BACK. THERE WASN'T A GAS STATION OR ANYTHING AROUND. THE CAR IS IN SHOP WAITING TO SEE WHAT WARRANTY SAYS ABOUT IT NEEDING A NEW ENGINE. ALL MAINTENANCE WAS DONE AND WAS IN HYUNDAI SHOP 5 WEEKS PRIOR WITH ABS UNIT NEEDING REPLACED. THERE WAS NO WARNING LIGHT OR ENGINE LIGHT THAT ALERTED US TO A POSSIBLE ISSUE.
THE AUTOMATIC TRANSMISSION ON THE 2016 HYUNDAI SONATA HYBRID WENT OUT ON THE CAR OCT 31, 2019. MY WIFE WAS DRIVING THE CAR, WHEN SHE LOST DRIVABILITY OF THE CAR. THE CAR WOULD NOT GO, SHE WAS ABLE TO PARK IT ON A SIDE STREET. SHE RESTARTED THE CAR BUT WOULD NOT GO INTO GEAR, THE ENGINE WAS RUNNING. THE CAR WAS TOWED TO THE CLOSEST DEALERSHIP, WHEN SCANNED, INDICATING OF A TRANSMISSION PROBLEM. THE CAR HAS BEEN AT THE DEALERSHIP SINCE OCT 31, 2019 WITH NO ETA OF WHEN A NEW TRANSMISSION WILL BE AVAILABLE TO REPAIR THE CAR. AT THIS POINT I CAN NOT SALE THE CAR BECAUSE IT NEEDS A TRANSMISSION. HYUNDAI NEEDS TO GIVE A DATE WHEN THE TRANSMISSION WILL BE AVAILABLE. THE DEALERSHIP HAS NO TIME FRAME WHEN THEY WILL GET A TRANSMISSION FROM HYUNDAI.
THE ANCHOR THAT HOLDS THE SUNROOF DEFLECTOR IN PLACE SEPARATED WHERE IT WAS BONDED AND GETS IN THE WAY WHEN THE SUNROOF TRIES TO CLOSE. THE DEFLECTOR PARTIALLY DETACHED IN THE FRONT, AND INTERFERES WITH THE GLASS OF THE SUNROOF WHEN CLOSING. THIS HAPPENED WHILE DRIVING DOWN THE HIGHWAY. I HAD TO PULL OVER TO THE SIDE OF THE ROAD AND STAND OUTSIDE THE VEHICLE WHILE ANOTHER PERSON CLOSED THE SUNROOF. WE NEEDED TWO PEOPLE TO GET THE SUNROOF CLOSED.
INTERMITTENT LOSS OF POWER "SPUTTER" AT ANY SPEED WITH SOLID MIL. RELEASING THE THROTTLE CLEARS THE CONDITION AND THE MIL GOES OUT. VEHICLE DRIVES NORMALLY WITH NO WARNING INDICATORS UNTIL NEXT OCCURRENCE. CAUSE UNKNOWN AT THIS TIME, BEGAN HAPPENING A FEW WEEKS AFTER ENGINE LONG BLOCK REPLACEMENT UNDER WARRANTY CAMPAIGN.
ON 5/11 MY WIFE WAS DRIVING WHEN SHE HEARD A CLICKING SOUND. SHE WAS NOT FAR FROM THE DEALERSHIP AND DECIDED TO DRIVE THE CAR IN TO GET LOOKED AT. AS SHE GOT CLOSE TO THE DEALERSHIP THE VEHICLE STARTED TO SMOKE. SHE PULLED OVER TO A SAFE LOCATION WHERE SHE COULD GET OUT AND AS SHE WAS PULLING OVER THE VEHICLE STARTED TO FLAME. SHE IMMEDIATELY GRABBED THE DOG AND JUMPED OUT OF THE CAR AND CALLED 911. WITHINJUST A COUPLE MINUTES OF EXITING THE VEHICLE IT WAS FULLY ENGULFED IN FLAMES AND EXPLODED.
VEHICLE BEING DRIVEN DOWN HIGHWAY AND CAUGHT FIRE.
ENGINE KNOCKING WHICH LEAD TO ENGINE FAILURE REQUIRING A COMPLETE REPLACEMENT OF THE ENGINE. THERE WAS NO WARNING FROM THE ENGINE WARNING SYSTEM. HYUNDAI CORPORATE SAID SINCE I AM THE SECOND OWNER THEY WILL NOT COVER THE COST OF THE REPAIR WHICH WAS OVER $3200. THIS ISSUE SEEMS TO BE RELATED TO THE ENGINE BEARING PROBLEMS HYUNDAI HAD IN THE PAST. MY VEHICLE ONLY HAD 85,000 MILES ON IT WHEN THE PROBLEMS BEGAN. THE COMPANY ALSO REFUSED TO PROVIDE ME WITH THE MECHANICS NOTES REGARDING THE REPAIRS.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2016 Hyundai Sonata Hybrid → · Every Sonata Hybrid year → · How the figures are calculated →