TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA HYBRID. THE CONTACT STATED THAT THE ENGINE FAILED AND THE HYBRID INDICATOR ILLUMINATED WHILE DRIVING. THE CONTACT WAS ABLE TO COAST THE VEHICLE ONTO THE ROAD SHOULDER. THE VEHICLE WAS DRIVEN TO THE HYUNDAI DEALER (28432 CAMINO CAPISTRANO LAGUNA NIGEL, CA 92677, PHONE: 855-770-9074) WHERE IT WAS DIAGNOSED THAT METAL FRAGMENTS ENTERED THE ENGINE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE). THE APPROXIMATE FAILURE MILEAGE WAS 78,000.
2012 Hyundai Sonata Hybrid complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2012 record →
VEHICLE HAS ALREADY HAD THE TRANSMISSION CHANGED OUT UNDER 30K MILES AND HYBRID BATTERY CHANGED UNDER 60K MILES. I KEEP GETTING A HYBRID SYSTEM FAILURE NOTICE ON THE DASHBOARD. ONE TIME IT HAPPENED WHEN THE TRANSMISSION FAILED ON THE 5FWY IN BURBANK WHILE DRIVING TO SAN FRANCISCO. ANOTHER TIME IT HAPPENED ON A TOLL ROAD IN IRVINE, CA WHERE I HAD TO GET TOWED TO THE DEALERSHIP. THE WARNING IS ALARMING AND TELLS YOU NOT TO DRIVE. AFTER THE RECENT HYBRID BATTERY REPLACEMENT I'M GETTING THE HYBRID SYSTEM FAILURE WARNING AGAIN AFTER I DRIVE IT FOR A LITTLE BIT AND PUT IT IN PARK. I'VE BEEN GOING TO THE TUSTIN HYUNDAI DEALERSHIP IN TUSTIN, CA AND THE ISSUE SEEMS DIFFERENT EVERYTIME, BUT I'LL NEVER RECOMMEND A HYUNDAI TO ANYONE ELSE GIVEN THE NUMBER OF FORUMS AND POSTS REGARDING THE 2012-2016 HYBRID SONATAS ENGINE ISSUES.
DRIVING AT APPROX. 60 MPH, CAR MADE TERRIBLE NOISE IN ENGINE BAY AND STALLED ON ON HIGHWAY. CAR WAS TOWED HYUNDAI DEALER, ENGINE SEIZED WITH THE SAME RECALLED PROBLEM AS THE STANDARD SONATA MODELS. HYUNDAI SAID THE HYBRID IS NOT UNDER RECALL AND WILL DO NOTHING!!!! WHAT A BUNCH OF CRAP!!
WHILE DRIVING HEARD ENGINE KNOCKING PULLED BACK IN DRIVE WAY AND ENGINE SEZIED.
STEERING IS VERY "LOOSE" AND MAKES ALARMING CLUNKING SOUNDS ON TURNS OR AT SPEEDS ABOVE 60MPH
THIS VEHICLE HAS SUDDEN UNINTENDED ACCELERATION AS WELL AS CONTINUED ACCELERATION AFTER THE FOOT IS COMPLETELY REMOVED FROM THE PEDAL. I HAVE EXPERIENCED SEVERAL NEAR ACCIDENTS AS A RESULT OF THE PROBLEM WHILE THE VEHICLE WAS IN MOTION. THE DEALER HAS BEEN UNABLE TO FIX THE PROBLEM, WHICH HAS BEEN REPORTED SEVERAL TIMES OVER THE LIFE OF THE VEHICLE AND STILL HAS NOT BEEN FIXED.
DROVE VEHICLE ON INTERSTATE 405 SOUTHBOUND AT 60 MPH AND ERROR MESSAGE APPEARED THAT THERE WAS A HYBRID SYSTEM FAILURE. SAFELY STOP AND DO NOT DRIVE. TOWED TO HYUNDAI DEALERSHIP WHO DETERMINED FROM ERROR CODES THAT THE POWER TRAIN FAILED AT 63K MILES. HYUNDAI HAD TO REPLACE THE TRANSMISSION.
TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA HYBRID. WHILE DRIVING 55 MPH, THERE WAS AN ABNORMAL NOISE COMING FROM THE ENGINE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE FAILED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 108,000.
TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA HYBRID. THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH, THE VEHICLE STALLED AS THE HYBRID SYSTEM CATASTROPHIC FAILURE VEHICLE UNSAFE TO DRIVE ERROR MESSAGE DISPLAYED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT ENGINE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE). THE FAILURE MILEAGE WAS 102,000.
TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA HYBRID. WHILE DRIVING 55 MPH, THE HYBRID SYSTEM FAILURE WARNING INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 83,000.
TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA HYBRID. WHILE DRIVING 3 MPH, THE ENGINE SEIZED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. IN ADDITION, THE VEHICLE CONTINUED TO LOSE OIL WHILE DRIVING. THE CONTACT REPLACED THE OIL IN THE VEHICLE NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER FOR AN OIL CONSUMPTION TEST. THE VEHICLE WAS TAKEN TO BE REPAIRED, BUT THE DEALER COULD NOT DIAGNOSE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 46,278.
"TAKATA RECALL MY 2012 HYUNDAI SONATA HYBRID LIMITED IS COMING UP WITH A WARNING SIGNAL "HYBRID SAFETY WARNING DO NOT DRIVE".AND CHECK BRAKETHIS HAS HAPPENED ON THREE SEPARATE OCCASIONS. TAKEN TO 3 DIFFERENT DEALERS AND NO BODY ABLE TO DETECT THE PROBLEM. THE CAR SOUNDS AN ALARM AND THE MESSAGE COMES UP ON THE DASH ABOVE THE STEERING WHEEL. LOCAL DEALERSHIP AND CUSTOMER CARE LINE CANNOT PROVIDE EXPLANATION OR FIX.
TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA HYBRID. WHILE DRIVING 45 MPH, THE VEHICLE LOST POWER AND CAME TO A COMPLETE HALT. IN ADDITION, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO ACCELERATE. "HYBRID BATTERY LOW, SHIFT TO PARK POSITION" WAS DISPLAYED ACROSS THE MESSAGE BOARD. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TOWED TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 62,000.
TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA HYBRID. WHILE DRIVING 70 MPH, THE VEHICLE MADE A LOUD RATTLING NOISE. THE CONTACT PULLED OVER TO THE SHOULDER OF THE HIGHWAY. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DETERMINED THAT A PISTON ROD BLEW OUT AND THE MOTOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 68,000.
MY VEHICLE BLEW A PISTON ROD WHILE I WAS DRIVING DOWN THE HIGHWAY ON CRUISE CONTROL DOING 2000 RPM'S. I HAVE ALWAYS KEPT UP ON THE MAINTENANCE WITH THIS CAR BUT WHEN I HAD IT TOWED TO THE DEALERSHIP THEY ARE SAYING THAT IT WAS MY FAULT. THEY DO HAVE AN OPEN RECALL ON MY YEAR, MAKE, MODEL AND ENGINE SIZE BUT NOT MY VIN. I HAVE DONE MY RESEARCH ONLINE AND I HAVE FOUND OTHER CASES LIKE THIS. THE CAR ONLY HAS 69,000 MILES ON IT.
04/20/16 ' MILEAGE 71585 ' CHECK ENGINE LIGHT CAME ON WHILE DRIVING, ENGINE MADE LOUD NOISES ' HAD TOWED TO HYUNDAI ' ENGINE NEEDS TO BE REPLACED WE PURCHASED THE 2012 HYUNDAI SONANTA HYBRID PRE-OWNED VEHICLE MAY 17, 2014 WITH 17128 MILES ON IT. THIS IS THE HISTORY OF OUR 'CHECK ENGINE' LIGHTS 05/26/14 ' MILEAGE 54114 ' THE EVAP PURGE VALVE WAS LEAKING. 11/13/15 ' MILEAGE 63071 ' SAID THERE WAS A PAST CODE FOR A MISFIRE AND WAS NO LONGER ACTIVE 12/2/15 ' MILEAGE 64087 ' SPARKPLUGS HAVE CARBON BUILD UP.
A LOUD RATTLE STARTED SOUNDING IN THE STEERING COLUMN WHEN GOING OVER EVEN SMALL BUMPS. THE STEERING WHEEL HAD EXCESSIVE "PLAY" IN IT. THE DEALER REPLACED THE "STEERING COLUMN FLEXIBLE COUPLING" FREE OF CHARGE. I SAW A SIMILAR COMPLAINT ON THIS ISSUE AND FEEL THERE SHOULD BE A NOTICE (RECALL?) ABOUT THIS SINCE IT COULD BE A SERIOUS SAFETY ISSUE.
THIS IS MY SECOND 2012 SONATA HYBRID. THE FIRST ONE HAD SO MANY ENGINE ISSUES THAT HYUNDAI REPLACED IT WITH ANOTHER 2012 SONATA HYBRID. I HAVE TAKEN IT IN 5 TIMES.FOR THE SAME ISSUE. AROUND 20MPH THE CAR WILL NOT ACCELERATE THEN IT JERKS FORWARD. I ALMOSY GOT HIT ON THE HIGHWAY BECAUSE IT WONT ACCELERATE. SEVERAL WEEKS AGO THE STOP SAFELY DO NOT DRIVE HYBRID WARNING CAME ON AND THR CAR WOULDNT GO. HAD OT TOWED. THEY FOUND CODE P0717. THEY REPLACED INPUT OUTPUT SPEED SENSORS BUT THE PROBLEM CONTINUES STILL. IT ALSO JERKS WHEN IT CHANGES FROM HYBRID TO GAS. THIS CAR IS DANGEROUS. THEY CANNOT SEEM TO FIND THE PROBLEM. MILEAGE 51000-55000.
CAR HAD 113,000 MILES. MAINTENANCE WAS UP TO DATE. DRIVING FROM AZ TO LAQUINTA, CA. HEARD A KNOCKING NOISE. STOPPED, HECKED OIL, FINE, CAR WAS COOL, NO ENGINE LIGHTS ON. DROVE 4 MORE MILES, NOISE GOT REAL LOUD AND CAR SHUT DOWN ON FREEWAY. COASTED TO SIDE , ENGINE LIGHT CAME ON AND STATED DO NOT DRIVE. CALLED TOW TRUCK. ENGINE WAS SEIZED. DEALER STATED ENGINE WAS FROZEN AND NEEDED A NEW SHORT BLOCK COSTING $8,800 INCLUDING INSTALLATION. ASKED WHY IT FROZE, WHY NO WARNING LIGHTS, THEY SAY THEY DID NOT KNOW. LEFT CAR TO GO LOOK FOR A NEW CAR AND WAS TOLD BY SEVERAL DEALERS AND PEOPLE PRICE TOO HIGH AND OUR CAR HAD A RECALL. CHECKED ON LINE BUT IT SAID OUR CAR WAS NOT RECALLED, BUT YET WE READ THE SAME EXACT DESCRIPTION FOR RECALL 132 THAT OUR CAR HAD DONE. TRYING TO FIND OUT WHY ARE CAR SEIZED UP ((FROZE) WHEN IT WAS MAINTAINED AND ONLY HAD 113,000 MILES. SINCE WE ARE NOT REPAIRING DEALER WANTS CAR REMOVED ASAP SO WE ARE TRYING TO TRADE IT IN TOMORROW AT HONDA DEALER. WILL NOT BUY ANOTHER HYUNDAI
WHILE ON CRUISE CONTROL AT 68MPH I WAS GOING DOWN A SMALL HILL & MY CAR SUDDENLY ACCELERATED FROM 68MPH TO 82MPH AT WHICH POINT I DISENGAGED MY CRUISE CONTROL & THE CAR DECELERATED . I NOTED THE MILEAGE & TOOK THE CAR TO HYUNDAI. THEY FOUND NO ABNORMAL EVENT IN THE COMPUTER LOG.THIS BEGS THE ISSUE THAT I DID HAVE THIS EVENT OCCUR. I HAD THE COMPUTE MICROCODE UPGRADED TO THE LAST REV EARLIER THIS YEAR.
AFTER THE 6TH OR 7TH TIME THE CAR IS STARTED, THERE IS NO RADIO SOUND. I HAVE TO TURN THE CAR OFF THEN BACK ON 5 OR 6 TIMES TO GET THE RADIO TO ENGAGE. THIS HAPPENS REGULARLY, STARTING A FEW MONTHS AFTER I BOUGHT THE CAR, WHICH WAS BRAND NEW.
WHILE DRIVING IT DOWN THE STREET STARTED TO HESITATE FREQUENTLY WHILE DRIVING THEN HEARD A LOUD CLANKING SOUND WHICH CONTINUED ON WHILE DRIVING IT TO DEALER. DEALER LOOKED AT IT AND WE WERE TOLD THE MOTOR HAD GONE OUT AND NEEDED TO BE REPLACED! THEY ALSO SAID WE HAD TO PAY FOR IT BECAUSE THEY SAID OUR OIL CHANGES WERE NOT APPROVED! ONCE WE GOT THE PAPER WORK BACK THEY QUOTED THEY FOUND OIL BUILD UP AND LARGE CHUNKS OF METAL THROUGHOUT THE ENGINE THAT HAS CONTAMINATED THE VALVE TRAIN. THEY HAD TO REPLACE ENGINE, CYLINDER HEAD, VALVE, VALVE SPRING, CAMSHAFTS ,GASKETS! NOW THEY ARE ISSUING A RECALL ON HYUNDAI SONATAS FOR THIS EXACT PROBLEM , BUT THEY ARE ALSO SAYING OUR CAR IS NOT INCLUDED IN THE RECALL EVEN THOUGH WHAT THEY FIXED IS THE EXACT PROBLEM THAT IS LISTED ON THE RECALL. IT TOOK THEM ALMOST 2 MONTHS TO HAVE OUR CAR IN THE SHOP BECAUSE THEY COULDN'T FIND THE PARTS NEEDED TO FIX THE ENGINE!!!!
TWO AND A HALF YEARS AGO I LEASED A SONATA HYBRID FROM BROADWAY AUTOMOTIVE IN GREEN BAY, WISCONSIN. I LEASED THE CAR TO INCLUDE 18,000 MILES PER YEAR FOR A TOTAL OF 3 YEARS, I.E. 54,000 TOTAL MILES. I WAS NEVER TOLD BY THE SALES PERSON OR THE SALES MANAGER THAT THE TIRES ON THE CAR WERE NOT MEANT FOR WISCONSIN WINTERS OR THAT THEY ONLY HAD A 30,000 MILE LIFE OR THAT THEY WERE MEANT FOR THE CALIFORNIA CLIMATE. THIS CAR HANDLES TERRIBLY IN THE WINTER MONTHS, SLIPPING WITH LITTLE TRACTION WHENEVER THERE IS SNOW ON THE ROADS. I WAS RECENTLY TOLD I HAVE TO REPLACE THE TIRES BEFORE THE END OF MY LEASE. BEING LEASED A VEHICLE BY A DEALERSHIP THAT KNEW THAT THE TIRES ON IT WERE INFERIOR FOR THE AMOUNT OF MILES I WAS GOING TO BE PUTTING ON THE VEHICLE IS JUST PLAIN DISHONEST AND IN THIS CASE DANGEROUS. THE TIRES PUT ON A VEHICLE SHOULD MATCH THE CLIMATE THE CAR IS SOLD IN. IN ADDITION, THE TIRES OF A LEASED VEHICLE SHOULD EQUAL OR EXCEED THE LEASE MILEAGE.
TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA HYBRID. WHEN SHIFTING INTO REVERSE OR DRIVE, THE VEHICLE JERKED VIOLENTLY. IN ADDITION, WHILE DRIVING 15-20 MPH, A CHIME SOUNDED AND THE 'SAFELY STOP AND DO NOT DRIVE' WARNING MESSAGE APPEARED ON THE MESSAGE BOARD. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE OIL PUMP OR THE COMPUTER MODULE FAILED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN A MANUFACTURERS RECALL THAT WAS RELATED TO THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 71,415.
WE TOOK THE VEHICLE TO THE DEALERSHIP FOR SERVICE AND WHEN IT WAS RETURNED TO US, WE WERE NOTIFIED THAT THE STEERING COUPLER WAS DEFECTIVE AND IT WOULD BE $250 +TAXES AND FEES TO REPLACE. THERE IS A TSB AND AFTER INVESTIGATION OF SAME ON THE INTERNET THERE HAVE BEEN SEVERAL OCCURRENCES OF FAILURE OF THIS PART AND IT IS A SAFETY RELATED PART AND FAILURE COULD RESULT IN INJURY OR DEATH. I FEEL THAT A RECALL OF THIS PART SHOULD BE CONSIDERED.
WHEN PUTTING MY CAR IN PARK THE WARNING "HYBRID SYSTEM WARNING! SAFELY STOP AND DO NOT DRIVE" APPEARS. IF I TURN THE CAR OFF AND IMMEDIATELY TRY TO RESTART IT WILL NOT START. IF I TURN THE CAR OFF AND WAIT ABOUT 15 MINUTES IT WILL START WITH NO ALERTS. THIS HAS HAPPENED APPROXIMATELY 10 TIMES AND I HAVE TAKEN IT TO THE DEALERSHIP BUT THEY ARE UNABLE TO DUPLICATE IT AND TOLD ME THERE IS NOTHING THEY CAN DO. THE MANUAL SAYS NOT TO DRIVE IT AFTER THIS HAPPENS AND HAVE IT TOWED TO THE DEALERSHIP. I AM NOT SURE WHETHER OR NOT TO CONTINUE DRIVING IT SINCE THEY CANNOT TELL ME WHAT COULD POTENTIALY HAPPEN.
CHECK CHARGING SYSTEM LIGHT COMES UP, SOME TIMES CANT CHANGE FROM DRIVE TO REVERSE, OTHER TIMES CHANGE PARK TO ANY OTHER GEAR, HAVE TO TURN THE CAR OFF AND ON AGAIN . THE CAR JUMPS WHEN GETTING OUT OF EV MODE, HESITATES WHEN GOING OUT OF EV MODE, MAKING IT VERY DANGEROUS AT A INTERSECTION AND U TURNS. I FOUND SO MANY COMPLAINS ABOUT THE HYUNDAI HYBRID 2012 , .....SAME PROBLEMS, HOW COME NOBODY DOES ANYTHING ??? *TR
TL*THE CONTACT OWNS A 2012 HYUNDAI SONATA HYBRID. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 45 MPH, THE HYBRID SAFETY WARNING DO NOT DRIVE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER, WHO DIAGNOSED THAT THE BMS MODULE NEEDED TO REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 49,000.
THIS PROBLEM HAS BEEN GETTING PROGRESSIVELY WORSE DURING THE LAST 6 MONTHS. WHILE DRIVING OR STOPPED AT A LIGHT, THE VEHICLE HAS SUDDEN UNEXPLAINED ACCELERATION. THE ACCELERATION HAPPENS WITH OR WITHOUT THE FOOT ON THE GAS. WHEN IN DRIVE, THE DRIVER CAN REMOVE HIS FOOT FROM THE GAS AND THE VEHICLE CONTINUES TO ACCELERATE AND PICK UP SPEED. THE CONDITION IS EXTREMELY HAZARDOUS AND WARRANTS FURTHER INVESTIGATION. *JS
THE CAR WAS AT A STOP LIGHT AND BURST INTO FLAMES, ALL OF THE SONATAS HAVE THIS PROBLEM, ALL SONATAS WILL AT THE LEAST BURN UP THE ENGINES, TRANSMISSIONS, OR BATTERIES DUE TO THIS PROBLEM. OUT OF 35 SONATAS TESTED 35 HAD THIS PROBLEM. CONTACTED HYUNDAI USA, HYUNDAI FULLERTON, HYUNDAI CONSUMER COMPLAINT LINE AND THEY REFUSE TO DO ANYTHING ABOUT IT . EVERY SONATA HYBIRD IN THE WORLD, (TO THE BEST OF MY KNOWLEDGE) WILL BURN UP THE ENGINE, TRANSMISSION, OR LITHIUM BATTERIES (WHICH WILL CATCH FIRE) BETWEEN 70,000 &120,000 MILES, HYUNDAI WILL NOT WARRANTY THE FAILURE, THIS IS CAUSED BY A MANUFACTURE DEFECT.. A PART IN THE COOLING SYSTEM WILL DISINTEGRATE AND CRUMBLE APART LIKE A WET COOKIE, THEN YOU WILL HAVE A 3/4" HOSE COMING OFF THE WATER PUMP PUMPING ALL THE WATER OUT OF THE COOLING SYSTEM, WITH LESS THEN A GALLON OF COOLANT THIS WILL TAKE 2 SECONDS, EVERYTHING WILL OVERHEAT AND YOU CAN THROW THAT CAR AWAY, A NEW ENGINE IS $7,000.00 A TRANSMISSION, $6,000.00 LITHIUM BATTERIES $10,000.00 ALL PRICES DO NOT INCLUDE INSTALLATION.. *TR
RECENTLY MY HYBRID SONATA CAR WOULD NOT PICKUP SPEED ESPECIALLY BETWEEN 10 AND 40 MILES PER HOUR. IT WOULD ALSO BADLY JERK WHILE TRYING TO ACCELERATE OR MAKE HIGH PITCH SOUND WITHOUT PICKING UP SPEED. I HAD TO PULL TO THE SIDE OF THE ROAD COUPLE OF TIMES AND BIT SCARED IN DRIVING IT. HAD THE CAR TOWED TO THE DEALER. THE DEALER AFTER LOOKING AT THE ISSUE AGREED TO COMPLETELY REPLACE THE TRANSMISSION WITH THE REFURBISHED (FROM HYUNDAI) TRANSMISSION :(. *TR
GAS PEDAL ON CAR STICKS AND STAYS IN ACCELERATION INCREASING SPEED. HAVE TO MANUALLY PULL GAS PEDAL BACK UP FROM BEHIND PEDAL. TOOK TO DEALER TO INSPECT SINCE THEY HAVEN'T BEEN ABLE TO DUPLICATE ISSUE DID NOT FIX AND IF THERE WAS AN ISSUE IT WOULDN'T BE COVERED UNDER ANY WARRANTY? *TR
WE WERE TRAVELING DOWN HIGHWAY 125 WHEN MY 2012 HYUNDAI SONATA HYBRID CAUGHT ON FIRE. IT COMPLETELY BURNED TO THE GROUND. WE HAD ABOUT 5 SECONDS TO JUMP OUT OF CAR. ALL 4 OCCUPANTS GOT OUT OF CAR THANK YOU GOD. *TR
BACK UP CAMERA TAKES 10 TO 15 SECONDS BEFORE COMING ON (AVERAGE 12 SECONDS), AUDIO ON RADIO, CD PLAYER AND IPHONE MUSIC GOES OUT OCCASIONALLY, GPS HAS FAILED TO OPERATE ON OCCASION. *TR
WHEN ACCELERATING FROM A STOP, THE VEHICLE TAKES EXCESSIVELY LONG TIME TO GO FROM 0-25 MPH, SO MUCH SO , THAT WHEN MERGING INTO TRAFFIC IT HAS UNPREDICTABLE ACCELERATION. AT VARIOUS TIMES I WOULD STEP ON THE GAS PEDAL AND SOMETIMES IT WOULD HAVE A 3-5 SECOND DELAY BEFORE GOING FORWARD. WHEN IT FINALLY ACCELERATES SOMETIMES IT HAS A POPPING SOUND AND OFTEN THE CAR LURCHES. I HAVE BROUGHT IT IN 3 TIMES FOR HYUNDAI TO FIND THE PROBLEM BUT EACH AND EVERY TIME THEY HAVE SAID THEY WERE NOT ABLE TO FIND ANYTHING WRONG WITH THE CAR. *TR
I HAD BEEN EXPERIENCING A HESITATION WHEN ACCELERATING, A LURCH WHEN HITTING THE BRAKE AS WELL AS SOMETIMES WHEN ACCELERATING AS THOUGH THE GEARS COULD NOT SHIFT PROPERLY. THIS DID NOT OCCUR AS OFTEN IF THE CAR WAS OUT OF BLUE DRIVE. THIS HAD BEEN GOING ON FOR ABOUT 4 MONTHS. I HAD TAKEN IT TO A DEALER AND CALLED A SERVICE DEPARTMENT BUT NONE OF THEM COULD EXPLAIN WHY IT MIGHT BE HAPPENING AND I COULD NOT MAKE THE ISSUE REPEAT ONCE I GOT IT TO THE DEALER. ON SATURDAY I WENT TO DRIVE MY CAR, PULLED OUT AND WAS GOING ABOUT 40 MPH ABOUT 2 MIN AFTER I HAD STARTED THE CAR AND ALL OF A SUDDEN MY FOOT WAS TO THE FLOOR, THE RPM WAS ALL THE WAY UP TO RED AND MY CAR WAS SLOWING DOWN! I PULLED OVER TURNED THE CAR OFF AND STARTED IT AGAIN, I PULLED OUT AGAIN AND IT BEGAN TO DO THE SAME THING BUT WHEN I HIT THE BRAKES THE CAR LURCHED FORWARD WORSE THAN EVER BEFORE. I PULLED INTO A GAS STATION CUT THE CAR OFF AND GOT OUT TO LET MY BOYFRIEND TRY IT (HE HAD BEEN FOLLOWING ME IN HIS CAR AND DID NOT KNOW WHAT WAS WRONG). WHEN HE GOT IN TO TRY IT HE TRIED TO PUT IT IN REVERSE AND IT WOULD NOT SHIFT AT ALL. IT WAS LIKE IT WAS STILL IN PARK, BUT WHEN HE TRIED TO PUT IT BACK IN PARK THE CAR RESPONDED AS THOUGH HE HAD SHIFTED IT. OBVIOUSLY SOMETHING WAS VERY WRONG WITH THE TRANSMISSION. WE CALLED THE 24 HOUR ROADSIDE ASSISTANCE AND GOT TOWED TO THE NEAREST DEALERSHIP. THEY MECHANICS SPENT ALL DAY TAKING IT A[ART AND COULD NOT FIND THE SOURCE OF THE PROBLEM. THE SENIOR MECHANICS CAME IN ON MONDAY AN
WHEN THE CAR WAS STARTED A BEEPING ALARM SOUNDED WITH A WARNING STATING THAT THERE WAS A BRAKE FAILURE. YELLOW TRIANGLE WITH BLACK EXCLAMATION POINT ALSO WARNING ME NOT TO DRIVE. BRAKES HAD SEVERE GRINDING WHEN TRYING TO MOVE. THIS IS THE SECOND TIME THAT THIS HAS HAPPENED TO THE CAR. FIRST TIME WAS APPROXIMATELY A YEAR AGO. I WAS ORIGINALLY TOLD THEN THAT THERE MAY HAVE BEEN A HYDRAULIC PROBLEM BUT THEN TOLD THAT IT WAS A BAD CONNECTION SOMEWHERE. WAITED APPROXIMATELY 15 MINUTES AND CAR STARTS WITH OUT A PROBLEM. MY FEAR IS THAT THE BRAKES WILL LOCK OR FAIL WHILE I'M DRIVING ON THE HIGHWAY. *TR
I WAS DRIVING AT ABOUT 55 MPH ON THE EXPRESSWAY WITH THE CRUISE CONTROL ENGAGED. SUDDENLY THERE WAS A LOUD DINNING AND THE PANEL ON THE DASH FLASHED "HYBRID SAFETY WARNING", "BRAKE FAILURE". THE CARE WOULD NOT ACCELERATE. I WAS ABLE TO PULL OVER ONTO THE SHOULDER. THE CAR WOULD NOT GO OVER 5 MPH. I PULLED OFF OF THE EXPRESSWAY AS BEST I COULD. I THEN SHUT THE ENGINE DOWN. I RESTARTED THE ENGINE AND THE WARNING WAS GONE. I TOOK SIDE ROADS HOME, BUT THE WARNING DID NOT RETURN. THE TOTAL FAILURE OF ENGINE POWER WAS A VERY DANGEROUS SITUATION. I TOOK THE CAR IN TO THE DEALER ON 4/21/14. THEY HAVE NOT RETURNED IT TO ME. AS OF TODAY 4/24/14. *TR
SIMILAR TO NHTSA ID NUMBER: 10546231 - "CHECK BRAKES" ...2012 HYUNDAI SONATA HYBRID WILL NOT START OR MOVE (AUG 2013). FROM PARKED POSITION, TURNED ON VEHICLE (STEPPED ON BRAKE AND DEPRESSED ELECTRONIC IGNITION). LOUD CHIMES OCCURRED WITH MESSAGE "CHECK BRAKES". NO BRAKES WERE ON, CAR WOULD NOT MOVE FORWARD/REVERSE. CONNECTED TO BLUELINK WHO COULD DETECT "ALERT". CAR TOWED TO DEALER. DEALER SAW CODE C1604 IN COMPUTER LOG BUT BY THEN CAR WAS ABLE TO START, COULD NOT DUPLICATE PROBLEM. DEALER CONTACTED HYUNDAI TECH LINE, ENTERED CASE AND "REPAIRED" BY PERFORMING MULTI-ECV UPDATES VERSION #2 PER TSB#13FL004; RECALIBRATED RWOLVER AND EC PRESSURE. IT'S NOW 8-MONTHS LATER (APR 2014) AND THE EXACT SAME PROBLEM IS OCCURRING AGAIN. *TT
SIMILAR TO NHTSA ID NUMBERS: 10546231 & 10582880 - "CHECK BRAKES" ...2012 HYUNDAI SONATA HYBRID WILL NOT START OR MOVE (APR 2014). FROM PARKED POSITION, TURNED ON VEHICLE (STEPPED ON BRAKE AND DEPRESSED ELECTRONIC IGNITION). LOUD CHIMES OCCURRED WITH MESSAGE "CHECK BRAKES". NO BRAKES WERE ON, CAR WOULD NOT MOVE FORWARD/REVERSE. CAR TOWED TO DEALER..DEALER SAID IT MAY TAKE A FEW DAYS TO A WEEK UNTIL "HYBRID" EXPERT CAN DIAGNOS DUE TO OTHER HYBRID'S AWAITING SERVICE! SAME "CHECK BRAKE" ISSUE OCCURRED 8-MONTHS AGO (AUG 2013) AND WAS "REPAIRED" WITH SERVICE SOFTWARE UPDATE. *TT
THE WARNING SIGNAL "HYBRID SAFETY WARNING DO NOT DRIVE" APPEARED AND I COULD NOT MOVE MY CAR. THE DAY BEFORE I DROVE MY CAR WITH NO PROBLEM AND THEN WHEN I WAS ABOUT TO DRIVE THIS MORNING I RECEIVED THIS WARNING. MY CAR HAD TO BE TOWED TO A LOCAL DEALERSHIP SO THEY CAN RUN DIAGNOSTICS. FROM READING OTHER COMPLAINTS, IT SEEMS THAT THIS IS HAPPENING TO OTHER SONATA HYBRIDS. I AM WORRIED ABOUT THE LITHIUM BATTERY AND NOT SURE WHAT IS CAUSING THIS. I HAVE ONLY HAD THE CAR FOR A YEAR AND IT MIGHT BE TIME TO LOOK FOR A NEW ONE. *JS
I WAS DRIVING SOUTH ON INTERSTATE 79 IN PENNSYLVANIA NEAR THE WEXFORD EXIT. IT WAS APPROXIMATELY 8:15AM. NO ONE ELSE WAS AROUND ME AND THE SUNROOF ON MY VEHICLE EXPLODED. THAT IS THE ONLY WAY I CAN DESCRIBE IT. NOTHING HIT IT, NO ROCK, NOTHING FROM AN OVERPASS NOTHING. I WAS IN THE OPEN AND NO VEHICLE WAS IN FRONT OF ME OR BEHIND ME. IT WAS EXTREMELY FRIGHTENING. THE NOISE IT MADE WAS THE LOUDEST NOISE I HAD EVER HEARD. I DID RESEARCH ON THIS HAPPENING BEFORE AND IT SEEMS TO HAVE HAPPENED TO OTHER DRIVERS WITH THE SAME CAR. I HAVEN'T FOUND ANY RECALLS. I DO NOT FEEL SAFE IN THE CARE ANY LONGER. *TR
SLOWLY ACCELERATING UP A SMALL HILL AT APPROXIMATELY 3 TO 5 MPH. BEGAN TO BREAK AT TOP OF HILL WHICH IS AT THE EXIT OF A VERY BUSY ROAD. SUDDENLY CAR BEGAN TO ACCELERATE WITHOUT MY FOOT ON THE GAS OR ON CRUISE. I HAD FOOT ON THE BRAKE WHEN THIS HAPPENED. I HAD TO BREAK HARDER TO AVOID BEING HIT BY 4 LANE TRAFFIC. CAR MOVED ABOUT A FOOT AFTER BRAKE WAS APPLIED HARDER. *TR
ELECTRICAL SMELL LIKE MELTING PLASTIC WIRING: FIRST INCIDENT AS NOTED ABOVE; 2ND INCIDENT ON 1/29/2013, MILEAGE 9227-ON VEHICLE START UP (ENGINE WARM AS IT WAS AFTER EARLIER DRIVING) SAME HOT, MELTING WIRE TYPE SMELL COMING THROUGH CLIMATE CONTROL DASH VENTS; 3RD INCIDENT ON 4/12/2013-MILEAGE 12,353-HOT BURNING SMELL THROUGH HEATER VENTS OCCURRING ON/AFTER CLIMBING STEEP HILL FOR A MILE OR SO; 4TH INCIDENT-4/16/2013, MILEAGE 12538, LOCATION OF INCIDENT SAME AS 3RD INCIDENT, SAME HILL CLIMB, SAME SMELL OCCURRING DURING DRIVE. REPORTED TO DEALER. COULD NOT BE DUPLICATED DURING SERVICE APPT. NO FURTHER INCIDENTS OF BURNING SMELL TO CURRENT DATE: 01/13/2014. CRUISE CONTROL AND TRANSMISSION GEAR SELECTION ISSUES: FIRST INCIDENT: AROUND 1/20/2013; SUBSEQUENT INCIDENTS PERIODICALLY SINCE THEN TO CURRENT DATE OF 01/14/2013: WHEN ON CRUISE CONTROL, SPEEDS SET AT ANYWHERE (40-60 MPG FOR THESE INCIDENTS), ON COASTING DOWN OR FLAT TERRAIN TRANSMISSION WILL SHIFT FROM 6TH (HIGH) GEAR DOWN TO 3RD OR 4TH AND HOLD THAT GEAR WITH ENGINE REV VING ACCORDINGLY, UNTIL I EITHER MANU-SHIFT IT BACK UP TO 6TH, OR, PERHAPS AFTER 10 OR MORE SECONDS IT MIGHT SHIFT INTO HIGHER GEAR ON ITS OWN. I HAVE DELIBERATELY NOT DISENGAGED CRUISE CONTROL DURING THESE INCIDENTS TO CONTINUE TO ASSESS THE CONDITION. RELATED TO THIS IS OCCASIONAL EXCESSIVE ACCELERATION AS CAR CAN DROP (ON CRUISE) TO BELOW SET SPEED AS IN A DIP IN THE ROAD, AND THEN APPLYING SPEED TO GET BACK TO SET SPEED, BUT, IT WILL ACCELERATE AGGRESS
SEE SUBMISSION NUMBER 10559603 SENT PRIOR TO THIS ON 1/14/2014: THIS IS A CONTINUATION OF THE EXPLANATION OF THE CRUISE CONTROL/TRANSMISSION/POWER TRAIN ISSUE EXPERIENCED WITH THE VEHICLE SINCE NEW. THE TEXT FROM THAT SUBMISSION CONTINUES TO ITS END. "IT WOULD APPEAR THAT THE CRUISE CONTROL/POWER TRAIN COMPUTER PROGRAM HAS SOME ERRORS IN IT OR NEEDS UPDATING TO CORRECT THE PROBLEM OF EXCESSIVE ACCELERATION WHEN RE-ATTAINING A SET SPEED FROM A COAST DOWN THAT CAUSES THE CAR TO GO BELOW THE SET SPEED BEFORE THE SENSORS DETECT AND ACTIVATE THE ACCELERATION REQUIRED TO BRING THE CAR BACK UP TO THE SET SPEED. THEN IS 'SHOOTS' THE CAR FORWARD AT FULL POWER-LIKE UNINTENDED ACCELERATION MIGHT- AND SEND IT UP TO AS MUCH AS 10 MPH ABOVE THE 'THEN SET' SPEED I HAVE DESIRED. IF THERE IS A CORNER AT THE END OF THE RISE, THE CAR CAN FEEL OUT OF CONTROL DURING THIS ACCELERATION AS IT IS AT FULL POWER DURING THE ACCELERATION PHASE. THE TRANSMISSION ALSO DOWN SHIFTS 2 OR 3 GEARS DURING THIS PROCESS WHICH AGGRAVATES THE FIERCE ACCELERATION FEELING. THESE INCIDENTS HAVE BEEN REPORTED BOTH TO THE HYUNDAI DEALER AND TO HYUNDAI. HYUNDAI SAYS, TAKE IT TO OUR DEALER; THE DEALER SAYS THEY CAN FIND NOTHING WRONG AS NO DASH WARNING LIGHTS ARE EVER SHOWING AND THEIR ELECTRONIC SCANNING BRINGS UP NOTHING OF ANY KIND OF PROBLEM. THIS MAY OR MAY NOT BE EXCLUSIVE TO THE SONATA HYBRID WITH CRUISE CONTROL AND SINCE MANY PEOPLE DO NOT USE CRUISE CONTROL ON WINDING RURAL ROADS, THEY MAY NOT/NEVER EXPERIENCE THE
GLASS PARTITION LOCATED BETWEEN WINDSHIELD AND SUNROOF SHATTERED AFTER BEING HIT BY A SMALL PEBBLE WHILE DRIVING ON INTERSTATE. *TR
PURCHASED NEW IN MAR. 2013, NOT OUR FIRST HYBRID. CAR BEGAN TO HAVE SHUDDER/JERKY/ROUGH TAKE OFF FROM MORNING START AND FIRST STOP SIGN AT END OF STREET. THIS BECAME MORE OFTEN AND WORSENED. ONE MORNING LEFT CURB AS USUAL, BRAKES LOCKED UP AT STOP SIGN AND WARNING LIGHT ON DASH FOR BRAKE PROBLEM. WAS ABLE TO BACK CAR BACK INTO CURB SPOT AND HAD TOWED TO DEALERSHIP. DATE GIVEN WAS ABOUT THE TOWING DATE. CAR WAS IN SHOP AROUND THREE WEEKS DUE TO NEEDING NEW BRAKE MODULE OR SOMETHING THAT WAS LEAKING INTERNALLY INSIDE BRAKE UNIT FROM FACTORY. CAR ALSO HAD ISSUE TO WERE THE BATTERY WOULD NOT CHARGE PROPERLY. WORKED CORRECTLY WHEN PURCHASED BUT THEN WOULD NOT CHARGE PAST 50% AND USUALLY LESS THAN. REPAIRS MADE AND LOTS OF UPDATES AND SENSOR ADJUSTMENTS AND WE WERE GIVEN CAR BACK. SADLY IT ONLY LASTED A FEW MONTHS AND HAD TO BE TOWED AGAIN. LATE AUG, EARLY SEPT, THE CAR STARTED TO JERK AT TAKE OFF AGAIN. I TRIED JUST SITTING AT CURB FOR AWHILE AFTER STARTING CAR TO LET SENSORS WARM UP. THIS SEEMED TO HELP FOR SHORT TIME. PROBLEM WORSENED AGAIN UNTIL WIFE COMPLAINED. I DROVE FULL TIME AND IT HAD GOTTEN WORSE TO BAD AND ALL THE TIME. BAD ACCELERATION, LIKE BRAKES NOT LETTING OFF. LAST STRAW! NOV 1ST 2013, CAR JERKED AND SHUDDERED AT TAKE OFF, BRAKES LOCKED UP SOLID AT STOP SIGN, LOCKED UP AGAIN AT SECOND STOP SIGN, ENTERING TRAFFIC TO GET BACK HOME ... CAR STOPPED DEAD IN MIDDLE OF LEFT HAND TURN IN MIDDLE OF HIGHWAY!! FULLY LOADED LOG TRUCK COMING AT ME PASSENGER SIDE. TOOK 2-3 HARD
VEHICLE WILL NOT START. FLASHING "CHECK BRAKES" .NO FOOT BRAKE PRESSURE. WITH THE HOOD UP CAN DETECT A MOTOR PUMPING INTERMITTENTLY WHICH I THINK IS THE BRAKE POWER UNIT. CAR HAS NOT BEEN DRIVEN FOR ABOUT A MONTH. NO FLUIDS ON THE GROUND. *TR
MY 2012 HYUNDAI SONATA HYBRID LIMITED IS COMING UP WITH A WARNING SIGNAL "HYBRID SAFETY WARNING DO NOT DRIVE". THIS HAS HAPPENED ON THREE SEPARATE OCCASIONS. THE COMMON FACTOR HAS BEEN THAT I WAS DRIVING THE CAR ON A 95+ DEGREE DAY AND IT HAPPENS WHEN I PULL IN TO PARK AFTER DRIVING FOR APPROXIMATELY 30 MINUTES. THE CAR SOUNDS AN ALARM AND THE MESSAGE COMES UP ON THE DASH ABOVE THE STEERING WHEEL. THE CAR GETS STUCK IN PARK. I TURN IT OFF AND RESTART IT 30 MINUTES LATER AFTER A COOL OFF PERIOD. THE LOCAL HYUNDAI DEALERSHIP AND HYUNDAI CUSTOMER CARE LINE CANNOT PROVIDE AN EXPLANATION NOR FIX. HYUNDAI SEEMS UNWILLING AND UNABLE TO RUN THIS ISSUE UP TO THEIR DESIGN ENGINEERS TO FIND OUT WHAT THE LIGHT IS DESIGNED TO ALERT OWNERS AND MECHANICS ABOUT. I AM CONCERNED THAT THE LITHIUM BATTERY MAY BE A PART OF THIS "HYBRID SAFETY" PROBLEM. SINCE HYUNDAI DOES NOT KNOW WHAT THE ALERT MEANS, THEY CANNOT ASSURE ME THAT IT IS NOT THE LITHIUM BATTERY CAUSING THIS ALERT. THEY SIMPLY CANNOT DIAGNOSE IT SINCE THEY CANNOT MAKE IT REPLICATE AT THE DEALERSHIP. *JS
FRONT SECTION OF PANORAMIC GLASS ROOF EXPLODED WHILE DRIVING ON HIGHWAY. IMMEDIATELY PULLED OVER AND LOOKED AT ROOF, AFTER RECOVERING FROM THE SHOCK OF THE SOUND FROM EXPLOSION, AND FOUND THAT THE GLASS HAD A HOLE IN THE CENTER, APPROXIMATELY 8" X 8". GLASS APPEARS TO HAVE BLOWN UP, INSTEAD OF DOWNWARD. REMAINDER OF THE GLASS WAS CAUGHT BY THE INTERIOR SHADE, WHICH, LUCKILY, WAS CLOSED AT THE TIME. AT THE TIME OF THE EXPLOSION NO VEHICLES WERE DIRECTLY IN FRONT OF MY VEHICLE. VEHICLE WAS BEING PASSED, IN THE LEFT LANE OF A 4-LANE MAJOR HIGHWAY, BY A NEW PASSENGER CAR, WHICH WAS APPROXIMATELY 1 CAR-LENGTH AHEAD. ANOTHER VEHICLE WAS IN THE LEFT LANE, APPROXIMATELY 6 CARS BEHIND THAT CAR. UNSURE IF ANY GLASS WAS BLOWN ON THE VEHICLE TRAILING US, IN THE LEFT LANE. I AM THANKFUL THAT THIS OCCURRED WHILE I WAS DRIVING AS I AM NOT SURE THAT MY WIFE WOULD HAVE REACTED AS CALMLY AS I DID. *TR
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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