Page 2 of 4 · complaints 51–100 of 155

2012 Hyundai Sonata Hybrid complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2012 record →

Engine
Filed Jun 11, 2019104,000 milesGA

TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA HYBRID. WHILE DRIVING 65 MPH, THE VEHICLE STALLED WITHOUT WARNING AND AN ALARM NOISE WAS COMING FROM THE INSTRUMENT PANEL. THE CONTACT WAS ABLE TO COAST THE VEHICLE TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO TAYLOR HYUNDAI (LOCATED AT 3233 WASHINGTON RD, AGUATA, GA 30907, (706) 868-1200) WHERE IT WAS DIAGNOSED THAT THE THIRD ROD IN THE ENGINE NEEDED TO BE REPLACED AND CAUSED THE ENGINE TO SEIZE. THE CONTACT STATED THAT THE VEHICLE STILL REMAINED AT THE DEALER. PRIOR TO THE FAILURE, THE VEHICLE WAS TAKEN TO RICK CASE HYUNDAI (LOCATED AT 3180 SATELLITE BLVD NW, DULUTH, GA 30096, (678) 321-1584) TO BE DIAGNOSED, BUT THE CAUSE THE FAILURE COULD NOT BE DUPLICATED. THE CONTACT WAS INFORMED THAT HYBRIDS WERE SUPPOSED TO OPERATE IN THAT MANNER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 15688279. THE APPROXIMATE FAILURE MILEAGE WAS 104,000.

Engine
Filed Jun 7, 201915 milesAZ

WARNING CHECK CHARGING SYSTEM DO NOT DRIVE STOP SAFETY ISSUE

Engine
Filed Apr 15, 2019104,543 milesGA

ENGINE FAILED ME WHILE DRIVING AT THE RATE OF SPEED 65 MILES PER HOUR ON HIGHWAY 20 RETURNING FROM MY MYRTLE BEACH VACATION WITH ME CHILDREN AND GIRLFRIEND WITH. WE COULD HAVE BEEN KILLED THE CAR JUST STARTED DECELERATING AS I WAS TRYING TO PASS ANOTHER CAR. I HAD TO THINK QUICK AS THERE WHERE SEMI TRACTORS BEHIND ME I THREW ON MY HAZARDS AND WAS ABLE TO GIVE SIGNAL THAT I WAS IN DISTRESS ALLOWING OTHER TRAVELERS TO TAKE HEED. I THEN STARTED MOVING INTO THE LEFT LANE SO THAT I COULD EXIT THE HIGHWAY THE CAR AT THIS POINT WAS JUST COASTING AND COASTED INTO A GAS STATION WHERE I AWAITED ROAD SIDE TOWING. I HAVE READ SEVERAL COMPLAINTS HERE ON NHTSA OF SIMILAR INCIDENTS WHEN WILL THE CONSUMERS BE PROTECTED AGAINST HUGE MANUFACTURERS WE DO ALL THAT WERE SUPPOSED TO AS FAR AS MAINTAINING OUR INVESTMENT AND THEN THEY TRY TO STICK THE CONSUMER WITH THE BILL IN WHICH THEY ARE WILL AWARE OF HAD BEEN MANUFACTURED WITH DEFECTS. I WILL NEVER BUY ANOTHER HYUNDAI PRODUCT AGAIN IN LIFE AND I WILL DO EVERYTHING IN MY POWER TO MAKE SURE NO ONE I KNOW DOES EITHER. FOR THEM NOT DO WHATS RIGHT BY YOUR CUSTOMERS WILL IN THE END COST THEM WAY MORE. MY VEHICLE CAME WITH AN EXTENDED WARRANTY AND THEY ARE ALSO TRYING TO GET OUT OF REPLACING THE FAULTY ENGINE EITHER WAY CONSUMERS THINK THERE DOING EVERYTHING RIGHT MAINTENANCE AND WARRANTY AND STILL SOME HOW THE BIG GUYS GET OFF THE HOOK OF HONORING THERE END OF THE DEAL. ITS VERY DISHEARTENING TO SAY THE LEAST. I HAVE PROVIDE A VERY IN DEPTH LETTER TO

Engine
Filed Apr 4, 201912 milesCA

SUDDENLY GAVE WARNING WHILE DRIVING NOT DRIVE HYBRID SYSTEM FAILURE. PLEASE CALL ME AT [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

EngineFire
Filed Apr 2, 201993,000 milesTX

ENGINE FIRE, NON COLLISION. JUST DRIVING DOWN THE HIGHWAY. NO WARNING LIGHTS CAME ON UNTIL ENGINE QUIT RUNNING. LOST POWER AND ENGINE BECAME EXTREMELY HOT. HAD TO TOW TO MECHANIC WHO SAID ENGINE MIGHT HAVE CAUGHT FIRE AND I WOULD NEED NEW ENGINE.

Service Brakes
Filed Mar 15, 2019160,000 milesNY

2 MAJOR PROBLEMS WITH THIS CAR. ONE IS A BRAKE ISSUE AND ONE IS TRANSMISSION ISSUE I DO HAVE APPROXIMATELY 160K ON THE CAR NOW. THE TRANSMISSION ISSUE GOES BACK TO WHEN THE CAR HAD APPROXIMATELY 40 TO 50 K ON IT AND WAS TAKEN TO DEALER BECAUSE OF SEVERE BANGING FROM ONE GEAR TO ANOTHER.. PERIODICALLY IT HAS DONE THIS SINCE THEN..DEALER COULD NOT GET IT TO DO IT.. AND SAID IT COULD BE NORMAL.. CAR IS WELL TAKEN CARE OF AND NOW NEEDS TRANSMISSION..BRAKES HAVE DONE WIERD THINGS. ONCE NEEDED TOWING BECAUSE OF ZERO BRAKES, FULL HARD PEDAL, NO BRAKE LIGHT ON OR ANY KIND OF WARNING..LUCKILY I WAS IN A SLOW DRIVE THRU.. TOWED AND PARKED CAR..2 DAYS LATER ..EVERYTHING IS GOOD..BIZARR AT THE LEAST IF NOT ABSOLUTELY DANGEROUS.

Engine
Filed Feb 3, 2019115,000 milesAZ

ENGINE BLEW A ROD SPONTANEOUSLY WHILE ON THE FREEWAY. GOING 75 MILES AN HOUR AND HEARD A LOUD CLICKING SOUND THAT RESULTED IN ENGINE FAILURE. NO WARNING LIGHTS OR INDICATORS UNTIL AFTER THE ENGINE SEIZED. LEFT US STRANDED AND IN DANGER. ENGINE REGULARLY MAINTAINED AND NO WARNING INDICATORS OR REASON TO HAVE THE CAR LOOKED AT PRIOR TO THE EVENT. TOWED BACK TO MECHANIC WHERE HE EXPLAINED THE ENGINE ROD HAD BLOWN AND DAMAGED THE ENGINE AND WOULD REQUIRE A COMPLETELY NEW ENGINE AS A RESULT. IT'S A HYBRID AND DOES NOT FALL UNDER THE RECALL AS OF NOW BUT IT'S THE EXACT SAME SITUATION AS THE NON HYBRID VERSIONS.I ONLY FOUND OUT FROM THE MECHANIC THAT THERE HAS BEEN A PROBLEM WITH 2012 HYUNDAI SONATA ENGINES.

Electrical System
Filed Jan 24, 2019151,000 milesSC

YESTERDAY THE CAR DROVE FINE UNTILL ABOUT AN HOUR BEFORE I WENT HOME. THEN IT STARTED WITH THE BUMPING/JERKING WHEN SWITCHING FROM ELECTRIC TO GAS. WORSE THAN IT HAS EVER BEEN. THEN THE REVVING STARTED, MORE THAN USUAL, AND WOULDN'T ACCELERATE. THEN IT WAS LIKE THE THROTTLE STUCK. GOT THE REVVING NOICE, BUT THE ECO WASN'T BURRIED AT RED, FOR ABOUT 1/4 MILE BEFORE I WAS ABLE TO PULL OVER INTO A PARKING LOT. SHUT OFF THE CAR. RESTARTED AND DROVE 1 MILE TO HOME. REVVED A FEW TIMES IN THAT PERIOD.

Parking Brake
Filed Jan 18, 2019119,451 milesFL

TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA HYBRID. WHILE DRIVING VARIOUS SPEEDS, THE EMERGENCY BRAKE ENGAGED INDEPENDENTLY. THE CONTACT HAD TO TURN OFF THE ENGINE AND WAIT A MOMENT FOR THE VEHICLE TO REGAIN NORMAL FUNCTION. THE HYBRID EMERGENCY BRAKE INDICATOR ILLUMINATED WHILE THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO COCONUT CREEK AUTOMALL (4950-4980 FL-7, COCONUT CREEK, FL 33073, (866) 847-2753) WHERE IT WAS DIAGNOSED THAT THE BRAKE HYDRAULIC MODULE WAS REPLACED. OTHER PARTS WERE REPLACED, BUT THE CONTACT DID NOT KNOW THE EXACT NAMES OF THE PARTS. THE REPAIR DID NOT CORRECT THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 119,451.

Engine
Filed Jan 14, 2019100,135 milesCO

WHILE DRIVING THE CAR WILL RANDOMLY REV VERY HIGH IT STARTED ABOUT 3 WEEKA AGO WHILE DRIVING AT AROUND AN AVERAGE OF 45MPH IN CITY. IT WAS INITIALLY JUST REVVING 3-4 TIMES UNTIL I HIT THE BREAK AND IT WAS ISOLATED TO ONE INCIDENT PER DRIVE. BUT LAST NIGHT AFTER DRIVING ON I-25 AT HIGHWAY SPEED I TURNED TO A SLOWER BUSY STREET MORE STOP AND GO TRAFFIC AND THE CAR STARTED REVVING AGAIN ONLY THIS TIME IT DID NOT STOP AFTER ONE INCIDENT. AS SOON AS I HIT THE ACCELERATOR IT WENT INTO A REVVING FIT. AND DIDNT STOP I COULDN'T EVEN DRIVE IT BECAUSE I COULD NOT GET IT TO ACCELERATE. I TRIED TURNING OFF BLUE DRIVE AND TRIED SHIFTING DOWN TO 1ST GEAR SO I COULD AT LEAST MAKE IT AT 10-15MPH BUT IT REVVED UP EVEN IN MANUAL GEAR. I HAD TO PARK IT FOR THE NIGHT IN A PRETTY SKETCHY NEIGHBORHOOD AND CALL AN UBER. THE SYSTEM DIDN'T POPULATE ANY CODES AND NO SERVICE LIGHTS CAME ON. THEN, THIS MORNING WHEN I WENT BACK TO GET THE CAR TO A MECHANIC AND IT WAS ACCELERATING FINE THOUGH IT WAS SLUGGISH. I MANAGED TO MAKE IT 2.5 MILES TO A MECHANIC WITHOUT INCIDENT BUT STILL NO SERVICE ENGINE LIGHT.

Engine
Filed Jan 5, 2019131,000 milesCA

THE CAR BEGAN LURCHING FORWARD INTERMITTENTLY AT HIGHWAY SPEEDS (65+ MPH) WHEN TRAVELLING IN A STRAIGHT LINE ON A FLAT HIGHWAY ON DAY 1, AFTER 30 MINUTES OF DRIVING. ON DAY 2, THE CAR FAILED TO SHIFT GEARS AT LOW SPEEDS (<40 MPH) WHILE DECELERATING DOWNHILL ON A CITY STREET, AFTER RUNNING NORMALLY FOR 30 MINUTES AT HIGHWAY SPEEDS. IT COASTED SLIGHTLY UPHILL IN FIRST GEAR TO THE DESTINATION ON A CITY STREET, UNABLE TO ACCELERATE FROM 5MPH. IT WAS TOWED ($88) TO A MECHANIC WHERE IT FAILED A ROAD TEST, AND THE TRANSMISSION AND CLUTCH ASSEMBLY WERE PRONOUNCED DEAD. A NEW TRANSMISSION AND CLUTCH ASSEMBLY WERE INSTALLED AND THE ENGINE (ODO 131,000+) FAILED TO TURN OVER. $650 IN LABOR TO DIAGNOSE AND ATTEMPT REPAIR/REPLACEMENT. REPAIRS WERE ESTIMATED AT $8,100 AND THE KBB VALUE WAS LESS THAN $3,200. THE CAR IS OTHERWISE IN EXCELLENT CONDITION AND IS BEING SOLD TO A JUNK YARD WITH NEW TIRES UNDER IT.

Engine
Filed Dec 16, 201880,000 milesNV

WHILE TRYING TO ACCELERATE AT FREEWAY SPEEDS (50-60MPH), THE "ECO GUAGE" REVS UP BUT THE CAR WILL NOT ACCELERATE - SLOWS DOWN IN THE MIDDLE OF TRAFFIC. THE OIL PRESSURE WARNING LAMP FLICKERS ON AND OFF AS WELL. AFTER THE CAR IS STOPPED AND TURNED OFF, THE CAR FUNCTIONS NORMALLY. MECHANICS ARE UNABLE TO RETRIEVE ANY CODES FROM THE SYSTEM. THE CAR HAS INTERMITTANTLY DROPPED INTO THIS MODE AT LEAST 10 TIMES SINCE WE FIRST EXPERIENCED THE PROBLEM IN JULY 2018. THE PROBLEM OCCURS AT FREEWAY SPEEDS CAUSING THE CAR TO RAPIDLY DECELERATE IN FAST MOVING TRAFFIC WITH NO ADVANCE WARNINGS. THIS SITUATION REQUIRES IMMEDIATE EVASIVE ACTION TO REMOVE THE CAR FROM HIGH SPEED TRAFFIC LANES SO IT CAN BE SHUT DOWN AND TOWED TO THE HYUNDAI DEALER. MY WIFE AND I CONSIDER THIS A LIFE-THREATENING SITUATION AS IT HAS OCCURRED IN PLACES SUCH AS THE BAY BRIDGE (WITH NO SHOULDER) AND A LENGTHY UNDERWATER TUNNEL (AGAIN WITH NO SHOULDER). WE HAVE TAKEN IT TO THE HYUNDAI DEALER SERVICE SHOP FOUR TIMES. THEY HAVE REPLICATED THE PROBLEM AND HAVE TRIED VARIOUS REPAIRS - REPLACE TRANSMISSION OIL PUMP, REPLACE INHIBITOR SWITCH, INSTALL NEW AUXILLIARY BATTERY, AND - FINALLY - REPLACING THE TRANSMISSION. EVEN AFTER THE TRANSMISSION REPLACEMENT, THE CAR SHUT DOWN WHILE THE MECHANIC WAS TEST DRIVING IT AND PROVIDED A CODE TO REPLACE THE CRANKSHAFT POSITION SENSOR. THE MECHANICS STILL ARE NOT CERTAIN THEY HAVE FIXED THE PROBLEM. IT APPEARS AS IF HYUNDAI IS AWARE OF THE PROBLEM AS THEIR TECHNICAL SUPPORT STAFF HAVE

Power Train
Filed Dec 8, 2018120,000 milesSC

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

Electrical System
Filed Dec 4, 201861,000 milesCA

AFTER I EXITED THE FREEWAY WHILE TRAVELING TO MY MOTHERS ON THANKSGIVING DAY I WAS STOPPED AT A LIGHT TO TURN LEFT ONTO A STREET AND WHEN I TRIED TO GO THE CAR WOULD NOT MOVE I HAD TO PUSH THE GAS PEDDLE ALL THE WAY DOWN AND WHEN IT FINALLY WENT IT JUMPED/JERKED REALLY BAD WHICH ALMOST CAUSED ME TO HIT THE CAR IN FRONT OF ME AND AFTER THAT IT WAS GOING REALLY SLOW. 2 DAYS PRIOR THE CAR WAS LAGGING WHILE SLOWING DOWN TO BREAK SEEMED LIKE THE SYSTEM WASN'T READING THAT I WANT TO SLOW DOWN AND STOP WHICH AGAIN ALMOST CAUSED ME TO HAVE AN ACCIDENT. THIS CAR IS A SAFETY HAZARD AND I ONLY HAVE 61,000 MILES AND I ONLY HAD THE CAR FOR 9 MONTHS. I WAS TOLD IT WAS THE TRANSMISSION AND THE CAR IS STILL IN THE SHOP TRYING TO FIGURE OUT WHAT IS WRONG.

Electrical System
Filed Dec 2, 201887,000 milesAL

TAKATA RECALL: I HAVE A 2012 HYUNDAI SONATA 2.0T SE AND MY CAR STOPPED IN THE MIDDLE OF THE ROAD WITH NO WARNING AND WOULD NOT START BACK. NOW MY EPS, OIL, MIL, BATTERY LIGHT ATE ON AND CAR WILL NOT CRANK. I WAS DRIVING UP TROY HIGHWAY IN MONTGOMERY AL WHEN MY CAR BEGIN TO SLOW DOWN AND CUT OFF. IT DID MAKE A CLUNK NOISE BEFORE IT SHUT OFF.. THERE WASN'T ANY FIRE BUT ENGINE WILL NOT START AND JUST HAD OIL CHANGE ON FRIDAY.

Service Brakes
Filed Nov 6, 201890,132 milesCA

WAS BACKING OUT OF THE DRIVEWAY AND THE CHECK BRAKE WARNING STARTED GOING OFF. THE BRAKE PEDAL WENT TO THE FLOOR. THE WHOLE SYSTEM OF THE CAR SHUT DOWN. MY HYDRAULIC UNIT FAILED AND THEY WILL NOT COVER IT UNDER WARRANTY. THANK GOD I WASN'T DRIVING WHEN THIS HAPPENED.

Engine
Filed Oct 31, 201838,000 milesAL

TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA HYBRID. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 50 MPH, THE CHECK ENGINE LIGHT ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THERE WAS NO OIL IN THE ENGINE. THE CONTACT STATED THAT THE VEHICLE HAD RECEIVED AN OIL CHANGE A WEEK PRIOR TO THE FAILURE. THE VEHICLE WAS THEN TOWED TO JIM BURKE AUTOMOTIVE (1301 5TH AVE N, BIRMINGHAM, AL 35203, (205) 549-9387) WHERE THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, LESS THAN A YEAR AFTER THE ENGINE WAS REPLACED THE FAILURE RECURRED. THE CONTACT STATED THAT CURRENTLY THE VEHICLE WAS STILL AT THE DEALER. THE CONTACT STATED THAT THE ENGINE WAS SCHEDULED TO BE REPLACED FOR A SECOND TIME IN NOVEMBER OF 2018. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 38,000.

Unknown or Other
Filed Oct 22, 2018NJ

MY CAR LOOSES ACCELERATION IN THE MIDDLE OF THE WAY ESPECIALLY ON HIGHWAY. IT HAPPENS FIR MULTIPLE TIMES.

Engine
Filed Oct 15, 201865,000 milesPA

ENGINE SHOOK AND ENGINE SEIZED ON A BUSY 65 MPH HIGHWAY. . WARNING LIGHT CAME ON TO PULL OVER AND NOT DRIVE. CAR WAS TOWED TO NEAREST HYUNDAI DEALER. HAS BEEN AT SERVICE DEPT AWAITING A NEW ENGINE FOR 3 MONTHS. THIS VEHICLE WAS NOT PART OF AN ENGINE RECALL, YET HYUNDAI ALWAYS CLAIMS IN MEDIA REPORTS THAT THE AFFECTED VEHICLES HAVE BEEN RECALLED. THIS VEHICLE IS A HYBRID AND HYUNDAI NEEDS TO RECALL THESE CARS AS WELL, BECAUSE THE ENGINE IS HAVING THE SAME EXACT ISSUE!

Electrical System
Filed Oct 9, 2018111,600 milesAL

FIRST INCIDENT, SUNDAY, SEPTEMBER 9, 2018. WHILE DRIVING, CAR SUDDENLY FLASHED WARNING LIGHTS, WITH MESSAGE PERTAINING TO THE BATTERY. CAR DECELERATED EXTREMELY RAPIDLY AND BECAME HARDER TO STEER. PULLED CAR OVER OUT OF STREET AS IT LOST POWER. IT STOPPED. LIGHTS REMAINED ON. TURNED CAR OFF AND THEN TURNED IT BACK ON. IT CRANKED UP AND COULD BE DRIVEN AS IF THE INCIDENT NEVER HAPPENED. THERE WERE NO WARNING LIGHTS OR WARNING MESSAGE WHEN THE CAR WAS RESTARTED. SECOND INCIDENT, MONDAY, SEPTEMBER 10, 2018. WHILE DRIVING THE CAR TO THE DEALERSHIP FOR DIAGNOSIS OF THE PROBLEM, THE CAR SUDDENLY LOST POWER AGAIN, THE WARNING LIGHTS FLASHED AGAIN, AND AGAIN IT BECAME HARD TO STEER. THIS TIME DRIVER WAS NOT ABLE TO PULL THE CAR OVER; IT STOPPED IN THE STREET. DRIVER TURNED THE CAR OFF, THEN TURNED IT BACK ON AND DROVE TO THE NEAREST SERVICE STATION. A TOW TRUCK WAS CALLED AND THE VEHICLE WAS TOWED TO THE DEALERSHIP. THE DEALERSHIP STATED THE VEHICLE DID NOT REGISTER ANY CODE THAT THEY COULD DETECT. THEY HAD A TECHNICIAN DRIVE IT FROM WORK TO HOME EACH DAY AND THE VEHICLE NEVER GAVE ANY PROBLEM. THEY COULD NOT FIND ANY PROBLEM AT ALL WITH THE VEHICLE THAT REQUIRED SERVICE OR REPAIR. VEHICLE WAS PICKED UP ON SATURDAY, SEPTEMBER 16, 2018. THE DEALERSHIP WAIVED THE DIAGNOSTIC FEE SINCE THEY WERE NOT ABLE TO DIAGNOSIS A PROBLEM. THE VEHICLE HAS BEEN TRADED-IN. THE ISSUE WAS REPORTED TO HYUNDAI MOTOR CORPORATION.

Electrical System
Filed Sep 20, 201897,000 milesGA

TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA HYBRID. THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE ENGINE COMPARTMENT. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE SUDDENLY DECELERATED AND THE "HYBRID PULL OVER SOON" WARNING INDICATOR FLASHED. THE VEHICLE STALLED AND WAS ABLE TO BE COASTED TO THE SIDE OF THE ROAD. THE VEHICLE FAILED TO RESTART AND WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE HYBRID BATTERY NEEDED TO BE REPLACED. THE DEALER (DICKSMITH HYUNDAI, 781 CONGAREE RD, GREENVILLE, SC 29607) INDICATED THAT THE MOTOR ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER AND THE MANUFACTURER INDICATED THAT THE VEHICLE WAS EXCLUDED FROM ANY RECALL CAMPAIGNS. THE APPROXIMATE FAILURE MILEAGE WAS 97,000.

Electrical System
Filed Sep 18, 201870,000 milesGA

TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA HYBRID. THE CONTACT STATED THAT THE VEHICLE MADE AN ABNORMAL NOISE WHILE DRIVING APPROXIMATELY 55 MPH. IN ADDITION, THE CHARGING SYSTEM WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO AUTONATION HYUNDAI MALL OF GEORGIA (LOCATED AT 3445 BUFORD DR, BUFORD, GA) WHERE IT WAS DIAGNOSED THAT THE COMPRESSOR FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.

Air Bags
Filed Sep 18, 2018CA

TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA HYBRID. THE CONTACT RECEIVED RECALL NOTIFICATIONS FOR NHTSA CAMPAIGN NUMBERS: 18V137000 (AIR BAGS, SEAT BELTS) AND 17V617000 (SEAT BELTS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. THE DEALER (CENTRAL VALLEY HYUNDAI, 4620 MCHENRY AVENUE, MODESTO, CA 95356) CONFIRMED PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIRS. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Vehicle Speed Control
Filed Sep 12, 2018117,000 milesCA

TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA HYBRID. WHILE THE VEHICLE WAS IN REVERSE, IT JERKED AND AN ABNORMAL NOISE WAS HEARD COMING FROM THE REAR END. WHEN THE CONTACT DEPRESSED THE ACCELERATOR PEDAL, THE VEHICLE FAILED TO ACCELERATE AND THEN ACCELERATED INDEPENDENTLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 117,000.

Unknown or Other
Filed Aug 21, 2018116,175 milesMA

VEHICLE HAD JUST TURNED OFF HIGHWAY ONTO A MAIN ROAD AND THERE WAS A SOUND LIKE A TIRE GOING OUT. WE PULLED OVER AND EXITED VEHICLE AND THE TIRE WAS SLANTED ON A DIAGONAL. THERE HAPPENED TO BE A MECHANIC RIGHT THERE SO HE WALKED OVER AND LOOKED AT IT AND DETERMINED IT WAS THE SUBFRAME. CAR COMPLETELY UN-DRIVABLE. WE WERE TOWED AND HAD THE SUBFRAME REPLACED.

Engine
Filed Aug 17, 2018155,000 milesCA

I STARTED TO HAVE ENGINE PROBLEMS AROUND NOVEMBER 2017. I TOOK THE CAR TO THE DEALERSHIP AND I WAS NEVER TOLD THAT IT WAS A RECALL ON THE ENGINE. THEY JUST DISMISSED ME ONLY TELLING ME THE WARRANTY WAS OUT. MY CAR WAS 3 PAYMENTS AWAY FROM BEING PAY OFF AND THE DEALER WANTED $11,000 (ELEVEN THOUSAND) TO FIX IT. I HAVE TO ENDED UP BUYING A NEW ONE SINCE I COULDN'T COME UP WITH THAT KIND OF MONEY. IS THERE ANYTHING THAT I CAN DO NOW, AFTER 6-7 MONTHS AFTER THE PURCHASE OF THE NEW CAR? I FELT THE DEALER AND THE COMPANY WAS VERY TRICKY......WHEN I NOTICED SOMETHING WAS WRONG WITH THE CAR I WAS DRIVING ON A STREET, HAD TO STOP AND CALL A TOW TRUCK. IT WAS A BIG NOISE LIKE SOMETHING WAS INSIDE THE ENGINE. THANK YOU

Engine
Filed Aug 17, 2018105,207 milesTX

TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA HYBRID. WHILE DRIVING 65 MPH, THE ENGINE SEIZED. THE CONTACT STATED THAT THE VEHICLE WENT INTO HYBRID MODE AND ONLY TRAVELED 5 MPH. IN ADDITION, THE HYBRID BATTERY WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO HUFFINES HYUNDAI PLANO (909 COIT ROAD, PLANO, TX 75075, 469-685-1543) WHERE IT WAS CONFIRMED THAT THE ENGINE SEIZED, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 105,207.

Power Train
Filed Aug 10, 201860,000 milesPA

UPON OBTAINING MY STATE INSPECTION A COUPLE WEEKS AGO AROUND 60K MILES, MY MECHANIC POINTED OUT A SLIGHT "THUNK" WHEN TURNING THE STEERING WHEEL AND SAID TO CHECK FOR RECALLS. SINCE THEN IT HAS BECOME INCREASINGLY MORE NOTICEABLE. IT "THUNKS" OR CLICKS JUST TO THE RIGHT OR LEFT OF CENTER. FIRST I ONLY NOTICED IT WHEN PARKED, NOW I NOTICE IT WHEN DRIVING AND THE STEERING COLUMN RATTLES VERY LOUD WHEN I GO OVER EVEN A SMALL BUMP IN THE ROAD. I AM CONCERNED THAT IT IS GETTING WORSE AND TRYING TO GET AN APPOINTMENT TO HAVE IT LOOKED AT. I SEE WHERE THIS WAS A BIG PROBLEM WITH THE 2011 MODEL AND NOW IS STARTING WITH THE 2012 AROUND SIMILAR MILEAGE. CLICKING AND RATTLING NOISE IN STEERING COLUMN, NOT ONLY WHILE TURNING, BUT SMALL BUMPS WILL MAKE IT RATTLE. HOPE HYUNDAI ISSUES A RECALL SOON!!!

Engine
Filed Aug 7, 20183 milesFL

ENGINE STARTED MAKING A VERY LOUD KNOCKING SOUND WHILE DRIVING 70-75 MPH. SHORTLY THERE AFTER THE ENGINE STOPPED AND SMOKE CAME OUT OF THE HOOD. TOWED THE VEHICLE TO A LOCAL HYUNDAI DEALERSHIP THAT SAID THE PISTON BROKE AND WENT THROUGH THE FIREWALL.

Air Bags
Filed Aug 1, 2018WI

18V137000 IS STILL PENDING A SOLUTION AND IT'S BEEN SINCE FEB. AND APRIL SINCE THE RECALL CAME INTO EFFECT. GIVEN THE SAFETY NATURE OF THIS RECALL AND POSSIBLE DISARMING OF AIRBAGS (A CRITICAL SAFETY FEATURE). I'M CONCERNED THAT THERE HASN'T BEEN A REMEDY ANNOUNCED FROM HYUNDAI.

Engine
Filed Jul 30, 201867,000 milesGA

TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA HYBRID. WHILE DRIVING 60 MPH, THE ENGINE STALLED AND THE BATTERY WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE FAILED TO RESTART AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS TOWED TO SOUTHTOWNE HYUNDAI (7665 US HWY 85, RIVERDALE, GA 30274, (770) 471-1000) WHERE IT WAS DIAGNOSED THAT A NEW ENGINE WAS NEEDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 67,000.

Engine
Filed Jul 28, 2018116,000 milesPA

WHILE DRIVING DOWN THE HIGHWAY AT 55MPH THE ENGINE WAS TICKING AND MADE A LARGE BANG SOUND AND STOPPED GETTING ANY POWER. I WAS NOT BRAKING OR TURNING IT SMELLED LIKE SOMETHING WAS BURNING. I HAD SEVERAL VEHICLES BEHIND ME WHEN THIS HAPPENED ONCE I GOT THE CAR PULLED OFF THE ROAD IT WOULD NOT MOVE AT ALL. NOW IT WILL NOT START AT ALL. LIGHTS ON IN CAR ARE ENGINE LIGHT AND LOW BATTERY LIGHT FOR HYBRID. WHEN TRYING TO START IT DINGS LOUDLY AND YOU CAN HEAR THE HYBRID BATTERY TRY TO START BUT ENGINE WILL NOT EVEN ROLL OVER AT ALL. THIS HAPPENED WHILE I WAS DRIVING DOWN THE ROAD

Steering
Filed Jul 19, 2018120,000 milesFL

WHEN THE VEHICLE IS IN MOTION, THE STEERING COLUMN CLICKS WHEN TURNED BOTH LEFT AND RIGHT. THE CAR RATTLES LOUDLY WHEN YOU DRIVE OVER COVERED MAN HOLE COVERS, BUMPS, OR ANYTHING THAT'S NOT LEVEL PAVEMENT. I THOUGHT IT WAS THE WHEEL BEARING BUT MY MECHANIC LOOKED AT THE CAR YESTERDAY AND ADVISED IT IS THE STEERING COLUMN.

Air BagsCrash
Filed Jul 11, 201864,000 milesCA

TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA HYBRID. WHILE DRIVING 20 MPH AND MAKING A LEFT TURN AT AN INTERSECTION, THE VEHICLE WAS STRUCK ON THE REAR PASSENGER SIDE BY ANOTHER VEHICLE. THE CONTACT WAS THE FRONT SEAT PASSENGER IN THE VEHICLE THAT WAS STRUCK. THE CONTACT STATED THAT THE REAR PASSENGER TIRE WAS BENT AND THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE VEHICLE'S BODY DAMAGES WERE REPAIRED; HOWEVER, THE AIR BAGS WERE NOT SERVICED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 64,000.

Service Brakes
Filed Jul 9, 2018120,000 milesFL

I HAVE HAD TO CHANGE MY BREAK LIGHTS 8 TIMES SINCE JANUARY. BOTH MY REAR LEFT AND RIGHT BRAKE LAMPS KEEP BURNING OUT CONSTANTLY, EVEN THOUGH I'VE REPLACED THE BULBS MANY TIMES. I HAVE NOW RECEIVED 2 WARNINGS ABOUT IT. I HAVE TAKEN MY CAR INTO HYUNDAI AND AFTER A LOT OF FRUSTRATION THEY DO A TEMPORARY FIX THEN IT HAPPENS AGAIN. THIS IS HUGE SAFETY ISSUE, AS BRAKE LIGHTS ARE REQUIRED BY LAW, AND IF THEY AREN'T WORKING PROPERLY, THEY POSE A HUGE RISK TO DRIVER AND THOSE AROUND. OTHER SONATAS ARE ON RECALL FOR THIS BUT I AM BEING TOLD MY VIN DOES NOT QUALIFY. IN ADDITIONS I AM HAVING ISSUES WITH MY STEERING COUPLER. I HAVE BEEN DEALING WITH THIS SINCE 96K MILES ON THE CAR AND AGAIN MY VIN IS NOT COVERED AND THEY WANT 500 TO FIX A $4.00 PART.

Power Train
Filed May 31, 2018170,948 milesMD

VEHICLE TRANSMISSION WENT UP WITH NO PRIOR ISSUES. REGULAR SONATA 2012 ENGINES HAVE HAD RECALL ON TRANSMISSION - WHY NOT HYBRIDS AS THEY ARE HAVING THE SAME ISSUE. VEHICLE WAS IN MOTION ON HIGHWAY AND ONCE IN TRAFFIC HAD ISSUES LIKE GOING BETWEEN 2ND AND 3RD GEAR.

Electrical System
Filed Apr 19, 2018IL

IN SEPTEMBER 2015 THE TRANS. WAS REPLACED IN THE CAR. THE CAR WAS KEPT FOR 1 WEEK FOR REPAIRS.I REPLACED A BATTERY 12/13/2016, AND HAVE HAD TO HAVE AT LEAST 12 BATTERY PROBLEMS. THE RADIO WILL GO OUT, AND WITHIN A WEEK TO 2 THE BATTERY IS DEAD, RESULTING IN MY INSURANCE COMPANY COMING OUT TO START MY CAR. ON MAY 1, 2017, I HAD A DIAGNOSTIC DONE, AND THEY COULD NOT FIND A PROBLEM. THEY RECOMMENDED TRYING TO REPLACE THE RADIO,BUT WERE NOT SURE IT WOULD CORRECT THE PROBLEM. A RADIO WAS PURCHASED/REPLACED 8/2/17,AND THE PROBLEM HAS CONTINUED. BELOW ARE THE DATES OF OCCURRENCES: 9/14/15-TRANSMISSION- CAR WENT OUT WHILE DRIVING ON HIGHWAY DEAD BATTERY: 1/22/16 7/30/16 10/2/16 10/13/16 12/11/16 4/30/17 7/30/17 10/16/17 1/2/18 4/18/18 I HAVE A COPY OF ALL CLAIM FORMS.

Vehicle Speed Control
Filed Apr 13, 2018IL

TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA HYBRID. WHILE DRIVING VARIOUS SPEEDS OR MAKING A TURN, THE VEHICLE WOULD SPUTTER AND THEN STALL WITHOUT WARNING. IN ADDITION, THE VEHICLE EXPERIENCED A DRASTIC REDUCTION IN SPEED. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, IT TRAVELED TO THE FLOORBOARD, AND THEN THE VEHICLE WOULD SUDDENLY ACCELERATE. THE VEHICLE WAS TAKEN TO THE DEALER (BOB BRADY AUTO MALL, 4025 E BOYD RD, DECATUR, IL 62521, (217) 876-3800) WHERE IT WAS AWAITING DIAGNOSTIC TESTING. THE CONTACT STATED THAT A POSSIBLE CAUSE OF THE FAILURE COULD BE THE WASTEGATE ACTUATOR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS AWAITING THEIR RESPONSE. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.

Power Train
Filed Mar 17, 201880,725 milesWA

I WAS DRIVING SOUTHBOUND I-405 NEAR RENTON, WASHINGTON AROUND 7:30 A.M. MORNING RUSH HOUR TRAFFIC. MESSAGE FLASHED ON "CHECK CHARGING SYSTEM HYBRID SYSTEM WARNING SAFELY STOP AND DO NOT DRIVE" AT 80,725 MILES. DROVE TO HYUNDAI DEALER 4 MINUTES AWAY WHO READ CHECK ENGINE LIGHT ERROR CODE DIAGNOSING PROBLEM AS HPCU RESERVOIR MODULE FAILURE. HYUNDAI DEALER REPLACED PART UNDER POWERTRAIN WARRANTY AT NO COST TO ME. COST OF MODULE WAS $3,527.45 PLUS $135 FOR 1 HR LABOR.

Steering
Filed Mar 16, 201849,523 milesFL

STEERING WHEEL MAKE CLICKING, THUMPING SOUND AND FEELS WOBBLY WHEN STEERING. INDEPENDENT GARAGE FOUND STEERING COUPLING ASSEMBLY AT FAULT DURING A OIL CHANGE AND REPLACED THE PARTS ON 11/19/26. REPLACE AT A COST OF OVER $500. UNIT WAS REPLACE AND THE SYMPTOMS ARE BACK AGAIN. THIS LOOKS LIKE A DESIGN ISSUE.

Engine
Filed Dec 18, 2017109,123 milesFL

WHILE DRIVING ON THE INTERSTATE AT NORMAL SPEED, A SUDDEN AND CATASTROPHIC ENGINE FAILURE OCCURRED WITHOUT WARNING OR PREVIOUS ENGINE TROUBLE. SUDDENLY A WARNING SOUNDED AND DISPLAYED, "HYBRID SYSTEM WARNING, STOP IMMEDIATELY, DO NOT DRIVE". CAR WAS TOWED TO A DEALERSHIP AND GAS ENGINE WAS "LOCKED UP". THIS OCCURRED SUDDENLY AND CREATED A SEVERE DANGER TO THE OPERATOR (MY WIFE) AS SHE IN THE CENTER LANE OF 3 DURING RUSH HOUR. THIS SUDDEN ENGINE FAILURE WAS VERY SIMILAR TO THOSE DESCRIBED AS COVERED IN THE 2011-2014 SAFETY RECALL INVOLVING THE 2.4L ENGINES IN THE BASE SONATAS AND THAT IS THE ENGINE IN MY CAR (WITH THE ADDITIONAL HYBRID ELECTRIC MOTOR). I HAVE REACHED OUT TO HYUNDAI FOR ASSISTANCE AND THEY HAVE REFUSED SITING THE WARRANTY LIMIT OF 100,000 MILES. WE HAVE 109,123 ON THE CAR. I AM REQUESTING THAT THE RECALL ALSO BE APPLIED TO THE HYBRID MODELS. I AM IN THE PROCESS OF DOCUMENTING THE MAINTENANCE HISTORY AND WILL SUPPLEMENT THIS COMPLAINT AS NEEDED.

Engine
Filed Dec 12, 201797,000 milesCA

WHILE DRIVING THE VEHICLE ON SIDE STREET WE HEARD A KNOCKING NOISE. WE HAD OUR CAR TOWED TO LOCAL MECHANIC WHERE THEY DIAGNOSED ENGINE ROD FAILURE. CAR WAS WELL MAINTAINED WITH OIL CHANGES. OIL AND CLEAN AND FULL WHEN ERROR OCCURRED. NO WARNING LIGHTS OR CHECK ENGINE LIGHT EVER ALERTED. HAD VEHICLE TOWED TO ROMERO HYUNDAI WAS PURCHASED. THEY CONFIRMED DIAGNOSIS AND ADVISED TO CALL CUSTOMER CARE AS THE VEHICLE PREVIOUSLY HAD 10 VISITS TO DEALERSHIP FOR OTHER FAILURES. OVER THE LAST MONTH CUSTOMER CARE HAS NOT BEEN ABLE TO ASSIST.

Electrical System
Filed Nov 29, 201785,000 milesOK

HYBRID SYSTEM WARNING, CHECK CHARGING SYSTEM

Power Train
Filed Oct 16, 2017107,000 milesCA

TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA HYBRID. THE CONTACT STATED THAT THE VEHICLE DID NOT REGISTER THE CORRECT GEAR AFTER IT WAS SHIFTED INTO REVERSE. THE VEHICLE ALSO JERKED IN THE OPPOSITE DIRECTION IT WAS SHIFTED. THE FAILURE OCCURRED WITHOUT WARNING. NORM REEVES HYUNDAI SUPERSTORE (18900 STUDEBAKER ROAD CERRITOS, CA) WAS CONTACTED AND THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS APPROXIMATELY 107,000.

Fuel/Propulsion System
Filed Oct 10, 201793,000 milesVA

THE PROBLEM OCCURRED AT A STOPLIGHT MIDWAY THROUGH MY TRIP HOME FROM OUT OF STATE. THE CAR STARTED "CHUGGING" LIKE IT WAS NOT GETTING GAS AND HESITATED. SOON AFTER THE CHECK ENGINE LIGHT CAME ON AND WE HAD TO EXIT THE HIGHWAY AND PULL OFF TO GET IT CHECKED. THE AUTO PARTS STORE CODE READER CAME UP WITH A FUEL PUMP OR FUEL FILTER PROBLEM. WE WERE DIRECTED TO THE CLOSEST AUTO REPAIR SHOP AS OUR CAR WAS UNSAFE TO KEEP DRIVING. WE HAD TO PURCHASE A NEW HIGH PRESSURE FUEL FILTER FOR OUR CAR. $577 FOR PART, TOTAL BILL $734. THE DEALERSHIP SAYS THIS IS ONLY COVERED FOR 5 YEARS/60 MILES. MY KIDS IS 5 YEARS/3 MONTHS AND 93000 MILES. THE DEALERSHIP AND SHOP STATE THEY ARE REPAIRING MORE AND MORE OF THESE. I FEEL THIS PART SHOULD BE RECALLED AND I SHOULD BE REIMBURSED FOR THE REPAIR.

Engine
Filed Sep 26, 2017101,053 milesGA

I LOVED MY HYUNDAI RIGHT UP UNTIL IT DIED ON ME WHILE DRIVING ON I26 TOWARD COLUMBIA SC. $150 TOW TO THE DEALER IN COLUMBIA TO LEARN I HAD ENGINE FAILURE. GIVEN I HAD THE OIL CHANGED AT MY DEALER IN ATLANTA BEFORE LEAVING, THIS WAS A TOTAL SHOCK. THE SERVICE ADVISOR (RYAN) LETS ME KNOW THIS HAPPENS BUT THERE IS A RECALL. HYUNDAI WILL TAKE CARE OF ME. ONLY MY CAR ISN'T COVERED BY THE RECALL. NO PROBLEM, HE SAYS, I'LL JUST PUT IN A CLAIM. SINCE YOU HAVE THE EXACT SYMPTOMS AS THE RECALL CARS, WE'VE HAD HYUNDAI FIX THEM VIA A CLAIM. SINCE I HAD 101053 MILES AND THE WARRANTY IS UP AT 100K, HYUNDAI INFORMS ME I AM DENIED.

Engine
Filed Aug 15, 201770,000 milesCA

TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA HYBRID. WHILE DRIVING 40 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO ACCELERATE WHILE MAKING AN ABNORMAL KNOCKING NOISE. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (FOLSOM LAKE HYUNDAI 12530 AUTO MALL CIR, FOLSOM, CA 95630), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO ANOTHER LOCAL DEALER (ROSEVILLE HYUNDAI 200 N. SUNRISE AVENUE. ROSEVILLE, CA 95661) WHERE IT WAS DIAGNOSED THAT THE ENGINE HAD METAL DEBRIS AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.

Electronic Stability Control (esc)
Filed Aug 11, 201764,000 milesMA

FAILURE TO PERFORM WARRANTY REPAIR. VEHICLE STILL UNDER WARRANTY. NO HELP. PLEASE ADVICE. MATTHEW HIGHWAY STALLING AND DASH BOARD LIGHTS, LITHIUM BATTERY REPLACED. CAR TOWED MORE THAN TWICE TO DEALERSHIP AND COSTS FOR TOWING. THANKS

Engine
Filed Aug 7, 201763,000 milesSC

DRIVING ALONG THE HIGHWAY WHEN I HEARD A KNOCKING SOUND COMING FROM THE ENGINE WHILE RETURNING HOME THE SOUND GOT LOUDER, THEN I LOST CONTROL OF THE VEHICLE. I REGAIN SOME CONTROL AND PULLED OVER ON THE SIDE OF THE ROAD. I REALIZED THAT ALL THE OIL LEAKED OUT AND THERE WERE SOME METAL PARTS ON THE ROAD. TOOK IT TO THE DEALER WHEN THEY TOLD ME A ROD FELL THROUGH THE ENGINE.

Engine
Filed Aug 2, 2017146,000 milesCA

I WAS DRIVING ON THE FREEWAY WHEN MY CAR STARTED DRIVING ROUGH. IT MADE SOME LOUD CLICKING SOUNDS AND STARTED TO MISFIRE AND STUTTER. THE NEXT DAY I TOOK IT TO THE MECHANIC AND HE SAID THE OIL WAS EMPTY, BUT I HAD JUST HAD THE CAR IN FOR SERVICE A FEW MONTHS EARLIER AND THERE WAS NO PROBLEM. THE CHECK ENGINE AND OIL LIGHTS DIDN'T ILLUMINATE. HE DID AN OIL CHANGE AND TUNE UP. THE CAR CONTINUED TO RIDE ROUGH. I TOOK IT BACK TO THE MECHANIC A FEW DAYS LATER AND THE OIL WAS LOW AGAIN. THERE WAS NO OIL LEAK. HE CHECKED EVERYTHING AGAIN AND SAID IT APPEARED THE SPARK PLUGS WERE FAILING. TWO WEEKS LATER I HAD THE SAME PROBLEM AGAIN. I ADDED OIL. I TOOK IT TO ANOTHER MECHANIC (I WAS OUT OF TOWN). HE CLEANED THE SPARK PLUGS. FOUR DAYS LATER THE CAR STARTED ACTING REALLY HORRIBLE, MAKING LOUD CLANKING NOISE AND STUTTERING. I ADDED OIL AGAIN AND TOOK IT BACK TO MY ORIGINAL MECHANIC. HE TREATED THE OIL AND ASKED ME TO COME BACK IN A WEEK SO HE COULD MONITOR THE PROBLEM. THE CAR DROVE SMOOTH AND WITHOUT ANY PROBLEM THEN ONE WEEK LATER, WHILE DRIVING TO THE MECHANIC THE CAR MADE LOUD CLANKING NOISE AND A CLOUD OF WHITE SMOKE CAME FROM THE CAR. I HAD IT TOWED TO THE MECHANIC. HE IS LOOKING TO REPLACE MY ENGINE. IN ALL THIS THE INDICATOR LIGHTS NEVER CAME ON (OIL OR CHECK ENGINE).

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2012 Hyundai Sonata Hybrid → · Every Sonata Hybrid year → · How the figures are calculated →