Page 6 of 13 · complaints 251–300 of 605

2013 Hyundai Santa FE complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2013 record →

Engine
Filed Jan 5, 202161,000 milesMD

THE MOTOR STATED TO ACT UP. IT WAS DRIVING REGULAR THEN ALL AT ONCE THE MOTOR STARTED TO MAKE A GRINING NOISE THEN THE CAR SLOWED DOWN TO 20 MPA. I GOT SCARED THEN CAME HOME IT WAS SMOKING TOO. I PUT MY FOOT TO THE FLOOR AND NOTHING HAPPENED STILL GOING 20 MPA

Unknown or Other
Filed Jan 2, 2021139,749 milesOH

2013 HYUNDAI SANTA FE SPORT (FWD). HAVING TROUBLE ACCELERATING INTERMITTENTLY 3 TIMES, HAPPENED ON 10-15-2020 (ON HIGH WAY), 12-28-2020 (ON HIGH WAY) AND 12-31-2020 (ON LOCAL), CAR CAN NOT BE ACCELERATED WHEN GAS PEDAL STEPPED, TACHOMETER SHOWS ZERO, SPEEDOMETER LESS THAN 40 MPH. CAR WAS BACK TO NORMAL AFTER RESTART.

Service Brakes
Filed Dec 30, 2020120,000 milesFL

ABS & BRAKE WARNING LIGHTS ARE ON. EVEN AFTER REPLACING BRAKES. THIS IS CURRENT RECALL BUT MY VIN DOES NOT SHOW UP UNDER THIS RECALL. THE RADIO & GPS WORKS BUT THERE IS NO SOUND COMING OUT. I WAS ABLE TO RESET BEFORE BUT NOT ANYMORE.

Engine
Filed Dec 30, 2020175,000 milesFL

ON 11/02/2020 MY HYUNDAI SANTAFE SPORT BROKE DOWN. I WAS TOLD BY THE MECHANIC AT UNIVERSAL HYUNDAI THAT THE 4TH CYLINDER WAS MISSFIRING AND THAT GASOLINE WAS SPRAYING INTERNALLY. I HAVE ALWAYS TAKEN CARE OF MY CAR AND HAVE CHANGED OIL REGULARLY AND HAVE NEVER HAD A SINGLE ISSUE WITH THE CAR. AFTER SOME INVESTIGATION I GOUND THAT HYUNDAI HAD TWO RECALLS ( 164 AND 194) I WAS TOLD BY THE REP AT UNIVERSAL HYUNDAI THAT MY CAR WOULD NEED A NEW ENGINE AND THAT IT WOULD BE COVERED UNDER THE RECALL. HOWEVER HYUNDAI ENDED UP GOING BACK ON THEIR WORD AND SAID MY EGINE WOULD NOT BE COVERED UNDER THE RECALL AND THEY WOULDN'T PAY FOR ANYTHING.

Steering
Filed Dec 23, 202083,000 milesNC

TL* THE CONTACT OWNS A 2013 HYUNDAI SANT FE. THE CONTACT STATED THAT THE STEERING WHEEL FAILED. THE CONTACT STATED THAT WHILE DRIVING, BRAKING, TURNING, OR STOPPING, THE STEERING WHEEL SHOOK ABNORMALLY. THE VEHICLE WAS TAKEN TO PINEHURST TOYOTA (10760 US 15 501 HWY, SOUTHERN PINES, NC 28387, (833)267-2310) AN AUTHORIZED SERVICE DEALER FOR HYUNDAI, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE STEERING COUPLER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 83,000.

EngineFire
Filed Dec 22, 2020120,000 milesTX

I WAS DRIVING DOWN A VERY BUSY HIGHWAY ON 12/21/20 AND MY ENGINE COMPLETELY SEIZED, NO WARNING AND INCREDIBLY TERRIFYING. THE CAR CAME TO A VERY SUDDEN STOP, AND WE WERE VERY LUCKY THAT WE WERE NOT KILLED IN AN ACCIDENT. MY CAR BEGAN SMOKING AND IT SMELLED AS IF IT WERE BURNING, WE CALLED THE FIRE DEPARTMENT IMMEDIATELY. I WAS UNABLE TO START THE CAR AGAIN, AND I WAS ALSO UNABLE TO SWITCH IT TO NEUTRAL SO THAT I COULD GET OUT OF THE BUSY TRAFFIC. HAD TO CALL 911 AND PRAY THAT I WAS NOT HIT WHILE WAITING FOR THEM. I TRIED CONTINUOUSLY TO START MY CAR SO THAT I COULD MOVE OUT OF THE TRAFFIC, BUT ENGINE COMPLETELY SEIZED, GEAR WOULD NOT SHIFT TO NEUTRAL, AND WE WERE STRANDED IN A VERY DANGEROUS SITUATION. ONCE COPS CAME WE HAD TO HAVE THE CAR TOWED 40 MILES AWAY AND IT IS NOW SITTING USELESSLY IN THE DRIVEWAY.

Service Brakes
Filed Dec 9, 2020130,000 milesSC

TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE ABS AND TRACTION CONTROL WARNING LIGHTS WOULD REMAIN ILLUMINATED. UPON INSPECTION, IT WAS DISCOVERED THAT BRAKE FLUID WAS LEAKING FROM THE BRAKE FLUID MODULE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. HYUNDAI OF CHARLESTON LOCATED AT 8485 RIVERS AVE, NORTH CHARLESTON, SC 29406 WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 130,000.

Engine
Filed Dec 9, 2020126,000 milesOK

ORIGINALLY I DROVE THIS VEHICLE WHICH IS MOSTLY DRIVEN BY MY WIFE ON THE WEEK OF 27OCT20. I NOTICED A FEW TIMES SOMETHING SMELT LIKE IT WAS BURNING, I COULDN'T DECIPHER IF IT WAS A BURNT OIL OR ELECTRICAL SMELL. WHILE DRIVING DOWN THE ROAD WITH MY KIDS IN THE VEHICLE THE ENGINE JUST SHUT OFF, I WAS ABLE TO THROW IT INTO NEUTRAL AND PRESS THE START BUTTON AND IT STARTED RIGHT BACK UP AS I WAS ROLLING DOWN THE STREET. IT DID THIS TWO MORE TIMES BEFORE I GOT TO MY DESTINATION. I BROUGHT IT TO THE DEALERSHIP THAT FRIDAY, 30OCT20 FOR AN OIL CHANGE AND FOR THEM TO LOOK INTO IT. IT WAS AT THE END OF THE DAY SO THEY HAD NO UPPER TECHNICIANS TO CHECK IT OUT BUT THEY DID PERFORM AN OIL AND CABIN AIR FILTER CHANGE AND ASKED THAT I BRING IT BACK. 3 WEEKS LATER ON 19NOV20 I WAS DRIVING MY KIDS AGAIN WHEN THE ENGINE STARTED TO KNOCK AND SHUT OFF AGAIN. I HAD THE VEHICLE TOWED TO THE DEALER ON 28NOV20 AFTER LOOKING INTO THIS ISSUE AND READING A BUNCH OF ARTICLES ABOUT HYUNDAI & KIA BEING FINED FOR NOT RESPONDING TO A RECALL WHICH STATED DEBRIS FROM MANUFACTURING COULD RESTRICT OIL FLOW TO CONNECTING ROD BEARINGS, WHICH IS EXACTLY WHAT THE KNOCKING IN MY ENGINE SOUNDS LIKE, POTENTIALLY CAUSING THE FOUR-CYLINDER ENGINES TO STALL OR CATCH FIRE. I HAVE HAD ALL OF THIS MINUS THE FIRE THANK GOD! BUT, NOW THE IT MAKES SENSE ABOUT THE BURNING SMELL I WAS SMELLING. I BELIEVE ALL THESE ISSUES ARE TIED INTO CAMPAIGN#/RECALL 162. FOR THIS RECALL A SENSOR SHOULD'VE BEEN INSTALLED IN MY VEHICLE BACK IN 2

Engine
Filed Dec 7, 202095,000 milesNY

THE ENGINE JUST SEIZED UP WITH NO WARNING WHILE DRIVING. CAR WAS WELL MAINTAINED WITH ONLY 95 THOUSAND MILES. THEY HAVE A RECALL ON THE OTHER ENGINES BUT NOT THE 3.3 ENGINE. THE SHOULD RECALL ALL OF THE ENGINES

Service Brakes
Filed Dec 6, 2020MO

IN 2018 I BECAME A VICTUM OF IDENITY THEFT, SYNTHETIC IDENITY THEFT, COMPLETE MISUSE AND ABUSE OF MY SSN BY FINACIAL INSTITIONS, CRIMINLAS , USING MY IDENITY AGAINST ME WHERE I WAS DENIED ALMOST A YEAR WORTH OF EMPLOYMENT BECAUSE I HAD HACKERS, SCAMMER, THEIVES IN MY POLICIES , POLICIES I NEVER HAD, I GOTTEN THE PAPEWORK LATER IN 2018 ABOUT THE RECALL ON THE ENGING ON THIS MAKE AND MODEL, I WAS BEING DOOPED BY THE ADMINSTRATION, WHEN THEY KNEW THIS CAR WAS IN 2017 WAS BURNING OIL AT 75,000 MILES WHEN I TRIED TO TRADE IT IN, NOT ONLY THAT BUT IN 2017 ALL THIS IDENITY THEFT AND SYNTHETIC IDENITY THEFT WAS GOING ON WHICH I DID NOT UNDERSTAND, BUT I HAD A JERK FALSIFY MY DOCUMENTS, AND I KEPT THE ORGINALS , I ALSO HAD SOMEONE SENDING MY INFORMATION AND MY EMAILS INTO THE UNDERGROUND MARKET, I ALSO HAD SIGNS OF MAIL THEFT AND FRAUD LINKIMG TO SYNTHETIC IDENITY THEFT, IM STILL FIGHTING THIS JERKS EVERYTIME I TAKE THIS CAR TO THE DEALER LOCALLY THE CAR IS WORSE , I SWEAR THEY HAVE BEEN MESSING WITH IT INSTEAD OF RESOLVING IT, THIS HAS BEEN ONGOING FOR THREE YEARS AND I'VE ABOUT HAD WITH IT, IF IT SHOWS ALL THE WAY TO CORPORATE ON THE TITLE OF FOUNTAIN VALLEY CA, A DIFF SYNTHETIC IDENITY THEN IT'S APPARENT SOMEITHING ISN'T RIGHT, COULD YOU LIVE ON UNDER 2400.00 IN A YEAR A MOTHER W CHILDREN BECAUSE OF THIS , I'M QUITE FRANKLY COULDNT BECAUSE I COULD NOT STOP IT, YOU CAN'T CONTROL SYTHETIC IDENITY THEFT IT'S IMPOSSIBLE, I'M SICK AND IIRED OF LIARS, CHEATS AND CRIMINALS ABUSE MY NAME M

Exterior Lighting
Filed Dec 2, 2020TN

I CANNOT SEE AT NIGHT WITH MY HEADLIGHTS. STEERING IS VERY LOOSE.

Electrical SystemFire
Filed Nov 30, 202095,600 milesFL

DRIVING CONDITIONS WERE CLEAR WEATHER AND DRY ROADS WITH HEAVY TRAFFIC. WHILE TRAVELING APPROXIMATELY 65 MPH WESTBOUND ON INTERSTATE 4, THE VEHICLE LOST ALL POWER AND ALL THE WARNING INDICATOR LIGHTS CAME ON. FORTUNATELY, WAS ABLE TO COAST ACROSS TRAFFIC TO THE EMERGENCY LANE. TRIED TO RESTART THE CAR AND ALL THE INDICATOR LIGHTS CAME ON BUT THE CAR DIDN'T START. EXITED THE VEHICLE AND WALKED TOWARDS THE FRONT TO SEE SMOKE, AT FIRST, THEN SAW FLAMES COMING FROM UNDER THE ENGINE COMPARTMENT. TRIED TO DIAL 911, BUT HAD WEAK CELL SIGNAL. APPARENTLY 911 WAS NOTIFIED. HIGHWAY PATROL ARRIVED, THE FLAMES WERE SPREADING AND GETTING LARGER. BY THE TIME THE FIRE DEPARTMENT ARRIVED, THE VEHICLE WAS TOTALLY ENGULFED IN FLAMES, WHICH REACHED ALMOST 10 FEET HIGH. THE FIRE FIGHTERS WERE ABLE TO CONTAIN THE FIRE BEFORE IT REACHED THE FUEL TANK, BUT THE VEHICLE AND ITS CONTENTS WERE TOTALLY BURNED. THE VEHICLE WAS A SHELL OF METAL AND ASH WHEN IT WAS TOWED AWAY.

Engine
Filed Nov 30, 2020116,225 milesAR

ENGINE STARTS BUCKING AND JERKING AT DIFFERENT SPEEDS SOMETIMES IT WILL LAST FOR MOMENTS AND OTHER TIMES IT WILL LAST FOR HOURS. MAKES YOU FEEL LIKE YOU ARE RUNNING OUT OF GAS OR PROBLEMS WITH FUEL SYSTEM OR BAD GAS

Service Brakes
Filed Nov 18, 202093,238 milesMO

WHILE DRIVING I TURNED THE CORNER GOING ROUGHLY 7 MPH AND MY CAR JUST COMPLETELY STALLED OUT. I WAS ABLE TO GET IT BACK STARTED BUT DROVE IT HOME AND DIDN'T WANT TO RISK TAKING IT OUT ON A MAJOR HIGHWAY OR STREET.

Service Brakes, Hydraulic
Filed Nov 10, 2020OH

TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V520000 (SERVICE BRAKES, HYDRAULIC) HOWEVER THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. RICK CASE HYUNDAI LOCATED AT 19991 VILLAVIEW RD, CLEVELAND, OH 44119 AND MANUFACTURER WERE CONTACTED, AND IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.*DT THE CONSUMER STATED MANUFACTURER EXPECTS CONSUMER TO PAY FOR THE RENTAL VEHICLE. *TR

Engine
Filed Oct 29, 2020160,000 milesPA

TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHEN HE ACCELERATED FROM A STOPPED POSITION THE VEHICLE WOULD NOT ENGAGE IN GEARS TO ACCELERATE AND IT WOULD PERFORM LIKE A MANUAL TRANSMISSION VEHICLE STUCK IN NEUTRAL. THE RPMS WOULD REEVE UP AS A RESULT BEFORE THE VEHICLE WOULD FINALLY SHIFT INTO GEAR TO ACCELERATE WHEN THE CONTACT PRESSED ON THE FUEL PEDAL. THIS CONDITION WOULD OCCUR OFF AND ON WHILE HE DROVE HIS VEHICLE. THE CONTACT WAS ABLE DRIVE TO HIS DESTINATION. HE HAD THE ENGINE REPLACED BEFORE WITH A RECALL REPAIR NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING) BUT THE ISSUE RECURRED AGAIN. THE DEALER FRED BEANS HYUNDAI 4465 WEST SWAMP ROAD, DOYLESTOWN, PA 18902 (215) 345-8200 STATED THAT THEY WOULD NOT REPLACE THE ENGINE A SECOND TIME. THE MANUFACTURER STATED THAT SAME AS THE DEALER. THE REPLACEMENT COST WOULD BE THE CONTACT'S TO PAY. THE VEHICLE WAS STILL NOT REPAIRED. THE FAILURE MILEAGE WAS 160,000.

Engine
Filed Oct 27, 202089,163 milesCA

I HAVE A 2013 HYUNDAI SANTA FE LIMITED WITH MAJOR ENGINE OIL PROBLEMS V6 3.3LITER ENGINE ALUMINUM ENGINE ALUMINUM PARTS AND DUE TO ( BAD DESIGN ) ODM 95400 MILES. I TOOK MY CAR TO HYUNDAI DEALERSHIP MY CAR WAS IN AND OUT OF THEIR SHOP FOR 2 MONTHS THEY COULD NOT FIX IT. I TOOK IT TO AN OUTSIDE MECHANIC AND THEY CANNOT FIX THE OIL LEAK. 10 OF THE CYLINDER HEAD BOLTS THREAD HAD PULLED OUT OF THE BLOCK . I CALLED HYUNDAI CORPORATE ASKED THEM TO FILE MY CAR UNDER THE LEMON LAW , CASE # 17317214 . HYUNDAI CORPORATE COULD NOT GET ANY INFO FROM THE DEALERSHIP SO AFTER A MONTH LONG OF WAITING CORPORATE EMAILED ME AND SAID THERE IS NOTHING THEY CAN DO. I DON'T EVEN WANNA DRIVE MY CAR SHOULD IT BREAD DOWN ON THE HIGHWAY IT COULD CAUSE A MAJOR ACCIDENT. DUE TO ME BEING THE SECOND OWNER NO WARRANTY. I ALSO BELIEVE THAT EVERYONE THAT HAS THE SAME CAR/ENGINE IS HAVING THE SAME ISSUE.

Service Brakes
Filed Oct 27, 202061,000 milesGA

TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE. THE CONTACT STATED WHILE DRIVING 30 MPH, THE ABS WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND WAS INFORMED THAT BOTH ABS MODULES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT STATED THAT THE FAILURE RECURRED WHILE THE VEHICLE JERKED FORWARD WHILE DRIVING. THE VEHICLE WAS NOT DIAGNOSED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 61,000.

Service Brakes, Hydraulic
Filed Oct 22, 2020AP

TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE. THE CONTACT DISCOVERED AN ARTICLE REGARDING NHTSA CAMPAIGN NUMBER: 20V520000(SERVICE BRAKES, HYDRAULIC) FOR WHICH THE VIN WAS INCLUDED HOWEVER, THE PART TO DO THE REPAIR WAS NOT YET AVAILABLE. FITZGERALD HYUNDAI GAITHERSBURG (905 N. FREDERICK AVE, GAITHERSBURG, MD 20879) WAS CONTACTED BY PHONE ON THREE SEPARATE OCCASIONS AND IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Service Brakes, Hydraulic
Filed Oct 15, 2020CA

TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE BRAKE PEDAL MADE AN ABNORMAL SQUEAKING SOUND WHILE DEPRESSED WITH THE ENGINE WARNING LIGHT INTERMITTENTLY ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V520000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. PATRIOT HYUNDAI OF EL MONTE (3462 PECK RD, EL MONTE, CA 91731) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT HAD THE VEHICLE INSPECTED BY THE SAME DEALER DUE TO AN ABNORMAL OIL ODOR. THE CONTACT WAS INFORMED BY THE DEALER THAT THERE WERE NO SIGNS OF AN OIL LEAK. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Engine
Filed Oct 13, 2020160,032 milesNC

CAR BURNED OIL PUTTING 2 QUARTS BACK IN IT EVERY WEEK/ TOPPING IT OFF. OIL LIGHT DOESN'T INDICATE OIL IS GETTING LOW AND OR DOES IT COME ON. LEFT SIDE OF STEERING WHEEL CONTROLS DON'T WORK AT ALL. WHAT'S THE POINT OF THE BLUETOOTH IF YOU CANT USE THE IMPORTANT PART OF THE FUNCTION THAT'S SUPPOSED TO HELP. BOTH IN MOTION AND STATIONARY.

Engine
Filed Oct 4, 202062,000 milesIL

AIR AND DEFROSTERS QUIT TURN ENGINE OFF RESTART AND IT WORKED.5 TIMES .THE ENGINE IS A 2013 2.0 TURBO SANTA FE USING OIL 2 QUARTS A WEEK, ENGINE IS MAKING A NOISE. ALSO, DEALER SAID THEY COULD NOT DO ANYTHING UNTIL IT GETS BAD? YOU MUST CHECK THE OIL ALL THE TIME..

Electronic Stability Control (esc)
Filed Sep 21, 202085,000 milesAL

1. SPEED SENSOR- REPLACED BY RECALL AND CONTINUE TO FAIL. 2. REAR GLASS IN HATCHBACK, JUST BROKE ORIGINATION FROM WIPER HOLE IN GLASS WHILE THE CAR WAS OCCUPIED SITTING NOT MOVING A A PARKING LOT. 3. STEERING RATTLES BECAUSE A SHOCK DAMPER WEARS OUT PREMATURELY. 4. SEATS- ELECTRIC CONTROL BUTTON CONTACTS TARNISH WITH USE AND QUIT WORKING.

Engine
Filed Sep 21, 202089,163 milesCA

MY CAR WAS STALLING, AT A STOP LIGHT, WOULDN'T START UP AT HOME AND WOULDN'T START AT WORK. CALLED TRIPLE AAA AND PURCHASED A BATTERY FROM THEM, HOWEVER I HAD THE OLD BATTERY TESTED AND IT WAS STILL GOOD. TOOK MY CAR TO THE DEALERSHIP BECAUSE MY CAR WAS LEAKING OIL AFTER 2 MONTHS BACK AND FORTH IN THEIR SHOP THEY COULD NOT FIND THE ISSUE. I CALLED CORPORATE TO FILE A COMPLAINT A FEW TIMES AND WAS ALWAYS TOLD THAT THERE WAS NOTHING THEY CAN DO BECAUSE WARRANTY HAD EXPIRED. I TOOK MY CAR TO AN OUTSIDE MECHANIC WITHIN 30MINS THEY FOUND THE ISSUE. WHEN THE TECH REMOVED THE CYLINDER HEAD 6 OF THE REAR HEAD BOLTS WERE LOOSE AND THE THREADS HAD PULLED OUT OF THE BLOCK AND 4 FROM THE FRONT HEAD. TECH DRILLED OUT ALL REAR BLOCK HEAD BOLT HOLES AND INSTALLED TIME SERTS AND THE 4 IN THE FRONT HEAD. AFTER REPAIR NO MORE OIL LEAKS. I CALLED HYUNDAI CORPORATE BECAUSE OF THERE DESIGN FAILURE IT WAS THEIR RESPONSIBILITY TO PAY FOR IT $4526.02. AGAIN HYUNDAI SAID THEY WERE NOT LIABLE. I WANT TO BE REIMBURSE FOR ALL MY OUT OF POCKET EXPENSES.

Steering
Filed Aug 31, 202075,000 milesCA

CLICKING SOUND IN STEERING COLUMN WHEN TURNING WHEEL. SOUND HAS GOTTEN LOUDER AND MORE FREQUENT WITH USAGE. THIS IS DURING NORMAL DRIVING/TURNING. OCCURANCES STARTED OUT ONLY OVER SEVERE BUMPS AND SHARP TURNS, NOW MUCH MORE FREQUENT OVER SMALL BUMPS AND SLIGHT TURNS, EVEN WHEN STATIONARY AND TURNING WHEEL. PER INTERNET COMPLAINT SITES, THE PROBLEM IS WIDESPREAD. APPEARS TO BE A CHEAP PLASTIC COUPLING THAT IS FAILING. STARTED AT ABOUT 75000 MILES.

Engine
Filed Aug 30, 202042,000 milesNY

MERGED INTO I-95/THRUWAY FROM DUNKIN DONUTS AND NOTICED THE VEHICLE HAVING DIFFICULTY GOING UP SLIGHT HILL. THE VEHICLE WOULDN'T ACCELERATE AND HAD A LIGHT NEW NOISE. I PULLED ONTO THE SHOULDER AND NOTICED A CHECK ENGINE LIGHT. PUT THE VEHICLE IN PARK, OPEN THE HOOD NOTICED HEAT COMING FROM UNDER THE HOOD BUT NOTHING NOTICEABLE. TRIED TO TURN THE VEHICLE BACK ON AND IT WOULDN'T TURN ON. HAD THE VEHICLE TOWED TO NEAREST MECHANIC WHO SAID THEY WOULDN'T TOUCH IT BECAUSE IT SEEMS LIKE AN ENGINE ISSUE AND TAKE IT TO HYUNDAI. ALL THE HYUNDAIS NEARBY WERE CLOSING AND COULDN'T HELP FOR 2 DAYS. HAD MY VEHICLE TOWED BACK TO MY BOROUGH ALMOST 2 HOURS AWAY. VEHICLE IS CURRENTLY SITTING THE HYUNDAI SERVICE TO BE LOOKED AT IN 2 DAYS AND NO GUIDANCE ON WHAT TO DO IN THE MEANTIME BESIDES CALL YOUR INSURANCE. THANKFUL WE CAUGHT THE ISSUE AND PULLED OVER BEFORE IT COMPLETELY SHUT OFF. OTHERWISE 5 PEOPLE INCLUDING A 4 YEAR OLD WOULD HAVE BEEN IN AN ACCIDENT WITH ANOTHER/OTHER VEHICLES BECAUSE THE VEHICLE WOULD NOT ACCELERATE OR TURN ON AFTER I PULLED ONTO THE SHOULDER. THE VEHICLE HAS 42,000 MILES ON IT, PURCHASED CPO 4 YEARS AGO AT HYUNDAI ALONG WITH TLP AND FULL COVERAGE. FIRST TIME THIS CAR EVER GAVE US ANY ISSUE. NO WARNING SIGNS BETWEEN THE DUNKIN AND THE INCIDENT 4 MILES OF GUT FEELING SAYING PULL OVER SOMETHING IS NOT RIGHT.

Service Brakes
Filed Aug 27, 202070,000 milesMD

ABS,ESC, BRAKE WARNING LIGHTS ON, INCLINE WARNING LIGHT ON WHEEL BEARING SPEED SENSORS BOTH HAD TO BE REPLACED CODES INDICATED PROBLEM WITH WIRES, REPLACED BUT NO SOLUTION

Electronic Stability Control (esc)
Filed Aug 23, 202025 milesGA

WHILE DRIVING AT VARYING SPEEDS, WHILE GOING OVER SPEED BUMPS, TURNING CORNER, MORE NOTICEABLE AT SLOWER SPEEDS, IS A CLICKING NOISE & ALMOST FEELS LIKE A MOMENTARY LOSE OF CONTROL OF THE STEERING. NOT SURE IF IT HAS TO DO WITH ADAPTABLE STEERING (SPORT, COMFORT, NORMAL) CONTROL'S, OR THE MAIN CONTROLS OF THE STEERING.

Engine
Filed Aug 10, 2020130,000 milesNC

MY HYUNDAI SANTA FE GLS RECENTLY SEIZED MID DRIVE. THERE WAS NO PRIOR WARNING, NO LIGHTS INCLUDING OIL LIGHT OR ENGINE LIGHT. THE CAR, WHICH HAS BEEN SERVICED THROUGH THIS DEALERSHIP AND PURCHASED THROUGH THIS DEALERSHIP IS UNDRIVEABLE AND ACCORDING TO THE DEALERSHIP, THEY DO NOT KNOW WHY AND HYUNDAI IS "NOW TIGHT IN THE PURSE" AND WON'T FIX ISSUES WITH THEIR CARS SINCE COVID. I WAS TOLD THAT THIS TYPE OF CIRCUMSTANCE WAS SEEN WITH THE ELANTRA, BUT NOT THE SANTA FE BEFORE. I AM ADVISED THAT THIS VEHICLE, WHICH IS THE THIRD HYUNDAI I HAVE PURCHASED AND STILL MAKE LOAN PAYMENTS ON IS NOW A LEMON AND I WOULD BE BETTER SUITED TO GET A NEW MOTOR FROM A JUNK YARD. I AM A FAMILY OF SIX PEOPLE AND JUST RECENTLY MOVED INTO A NEW HOME, SO HAVING AN UNUSABLE VEHICLE AND BEING ABLE TO FUND A NEW MOTOR IN WHAT WAS TOLD TO ME IS A QUALITY CAR IS NOT OK. DESPITE THIS, IT IS STILL UNDER NO CIRCUMSTANCES OK THAT A VEHICLE LIKE THIS SHOULD HAVE A MOTOR JUST QUIT. ACCORDING TO ARTICLES ONLINE, I SEE THAT THIS HAS BEEN A PROBLEM WITH THIS YEAR/MAKE/MODEL. THE MAN AT THE DEALERSHIP WILL NOT DISCUSS ANY FURTHER AND WILL OFFER VERY LITTLE INFORMATION. I AM AT AN UTTER LOSS. I HAVE BEEN A GOOD CUSTOMER. I HAVE A FAMILY. PLEASE, PLEASE HELP. PLEASE.

Engine
Filed Aug 5, 2020102,000 milesNC

I WAS DRIVING THE VEHICLE HAD JUST MERGED OFF THE HIGHWAY AND NOTICED THAT ALL THE LIGHTS ON THE DASHBOARD FLASHED AND THE VEHICLE HAD STOPPED WHILE I WAS DRIVING STILL IN PARK. I TRIED TO PUT THE CAR ON IN PARK BUT IT WOULDN'T ALLOW ME TO THE CAR ROLLED BACK WHILE STILL IN DRIVE. I CUT THE CAR OFF AND BACK ON AGAIN AND WAS ABLE TO GET TO THE NEXT LIGHT WHERE THE CAR CUT OFF COMPLETELY STILL IN DRIVE DURING ONCOMING TRAFFIC AGAIN. THE PASSENGER DRIVER WAS ABLE TO PUT THE CAR IN PARK TURN THE CAR OFF AND BACK ON PLACE THE CAR IN REVERSE INTO AN PARKING LOT WHERE I CALLED FOR A TOW TRUCK CAUSE THE CAR WOULD NEVER START BACK UP. WAS TOLD THAT THE ENGINE LOCKED UP ON AFTER HAVING SEVERAL MECHANICS LOOK AT THE VEHICLE AND STILL TODAY I HAVE A CAR THAT I JUST PURCHASED IN MAY AND CAN'T DRIVE DUE TO THE ENGINE LOCKING UP.

Power Train
Filed Jul 29, 2020103,000 milesOH

TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE. THE CONTACT STATED THAT UPON SERVICING HIS VEHICLE, HE DISCOVERED GREASE LEAKING FROM A STUB LOCATED BETWEEN THE RIGHT AXLE AND THE TRANSMISSION. UPON INVESTIGATION, THE CONTACT DISCOVERED NHTSA CAMPAIGN NUMBER: 13V355000 (POWER TRAIN) WHICH WAS LINKED TO THE FAILURE. THE CONTACT PERFORMED A VIN SEARCH WHICH SHOWED THAT THE VIN WAS INCLUDED. THE CONTACT REACHED OUT TO THE MANUFACTURER WHO FIRST INFORMED HIM THAT HIS VEHICLE WAS NOT INCLUDED IN THE RECALL. THE CONTACT THEN STATED THAT AFTER HE GAVE THE MANUFACTURER ADDITIONAL INFORMATION, IT WAS DETERMINED THAT THE VEHICLE WAS INCLUDED. THE VEHICLE WAS TAKEN TO COUGHLIN HYUNDAI (2300 HEBRON RD, HEATH, OH 43056) WHERE THE CONTACT PROVIDED THE DEALER WITH A CASE NUMBER FROM THE MANUFACTURER WHICH STATED THAT THE VEHICLE SHOULD BE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V355000 (POWER TRAIN). THE DEALER DISPUTED THE CLAIM AND CONTACTED THE MANUFACTURER WHO THEN DENIED THE REPAIR FOR THE RECALL. THE VEHICLE WAS NOT REPAIRED AND REMAINED IN THE POSSESSION OF THE DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 103,000.

Electronic Stability Control (esc)
Filed Jul 28, 202099,999 milesCT

DRIVING TO WORK MY ENGINE STARTED HEATING UP AND ALL ELECTRONICS WERE NOT WORKING PROPERLY AND I LOST SPEED CONTROL WHILE ON THE HIGHWAY THERE IT STARTS TO MISSFIRE ALSO SEATBELT IS INSIDE OUT NOT WORKING PROPERLY ON DRIVER'S SIDE

Steering
Filed Jul 27, 202054,239 milesTX

WHILE DRIVING TO WORK FROM MY RESIDENCE, I BEGAN HEARING A CLICKING SOUND WHEN TURNING MY STEERING WHEEL, AS WELL AS EXPERIENCING EXTENSIVE "PLAY" IN IT AS WELL. THIS MADE IT DIFFICULT TO MAINTAIN MY LANE ON THE HIGHWAY, WHICH HAS VERY CLOSE TRAFFIC, AND MADE RESPONSE TO MY STEERING ACTIONS SEEM DELAYED BECAUSE OF SAID PLAY. EVEN ON NORMAL CITY, SURFACE STREETS, IT WAS NOT HANDLING CORRECTLY, AND TOOK EFFORT TO MAINTAIN MY DESIGNATED LANE, AS WELL AS MAKING TURNS AND RESPONSE TO OTHER TRAFFIC WHERE MY STEERING WAS PERTINENT. THE ISSUE PROGRESSIVELY WORSENED TO THE POINT I WAS AFRAID TO DRIVE IT. I RESEARCHED THE ISSUE AND FOUND THAT IT IS NOT AN ISOLATED INCIDENT IN HYUNDAI VEHICLES, AS WELL AS THEIR KIA VEHICLES. I COULD NOT FIND A RECALL, BUT DID SEE WHERE THEY EXTENDED THE WARRANTY ON KIA VEHICLES TO ADDRESS THE PROBLEM AND AVOID THE RECALL. SO WHY NOT ON THE HYUNDAI VEHICLES AFFECTED WITH THIS SAFETY PROBLEM.

Back Over Prevention › Sensing System › Camera
Filed Jul 21, 202060,000 milesKY

TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE BACK-UP CAMERA WAS INOPERABLE. THE VEHICLE WAS TAKEN TO OXMOOR HYUNDAI (8107 SHELBYVILLE RD, LOUISVILLE, KY 40222, 502-894-3400) HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. *BF CONSUMER STATED HEADLIGHTS WERE REPLACED 5 TIMES BUT NOT THE WIRING.*JB

Engine
Filed Jul 13, 2020168,000 milesLA

TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE STALLED WITH THE CHECK ENGINE WARNING LIGHT AND SEVERAL OTHER UNKNOWN WARNING LIGHTS ILLUMINATED. THE CONTACT PULLED THE VEHICLE OVER TO THE SHOULDER AND INSPECTED THE VEHICLE. THE CONTACT STATED THAT THERE WAS A LARGE QUANTITY OF OIL UNDERNEATH THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS TOWED TO THE BILL HOOD FORD LOCATED AT 1500 N MORRISON BLVD, HAMMOND, LA 70401 WHERE IT WAS DIAGNOSED THAT THE ENGINE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 168,000.

Power Train
Filed Jul 2, 202074,648 milesPA

TRANSMISSION FAILURE WITH NO WARNING. NO PREVIOUS ISSUES. GOING UP HILL AT 40MPH TRANSMISSION SLIPPED AND JAMMED INTO GEAR SO HARD IT FELT LIKE I WAS REAR ENDED. I HAD IT TOWED TO A GARAGE. TRANSMISSION NEEDS REPLACED. *TR

Engine
Filed Jun 25, 202056,000 milesNJ

I WAS DRIVING THROUGH THE HIGHWAY AT 80MPH AND I JUST LOST POWER. CHECK ENGINE AND OIL WARNING LIGHTS CAME ON. WHEN I TURNED THE CAR ON TO EXIT HIGHWAY I HEARD A KNOCKING SOUND COMING FROM ENGINE. BASICALLY I HAD TO HAVE IT TOWED. I FOUND OUT THE NEXT DAY ABOUT A RECALL 162 ABOUT ENGINE FAILURE FOR THIS MODEL. I CONTACTED HYUNDAI USA BECAUSE I PURCHASED THE VEHICLE IN THE US AND AFTER 5 DAYS NOT HEARING FROM THEM I DECIDED TO CALL BACK ONLY TO BE TOLD THAT THE CASE HAS NOT BEEN HANDLED YET. SO NOW I AM BEING TOLD THAT THEY CANNOT DO ANYTHING FOR ME. I AM LEFT WITH A RECALL THAT IS NOT MY RESPONSIBILITY. WAY TO GO HYUNDAI. *TR

Electrical System
Filed Jun 23, 202046,000 milesVA

INTERIOR LIGHTS, PHONE, RADIO AND DASH LIGHTS TURN ON BY THEM SELVES WHILE DRIVING ON HIGHWAY OR BACK ROADS.EVEN IF I DON?T HAVE ANY ELECTRONICS WITH ME. THE MOBILE PHONE WORKED TWO TIMES IN 2 YRS. THEN IT HAS NOT WORKED AGAIN, THE LIGHTS MIGHT LIGHT BUT NO CONNECTION OCCURS.ALSO- THE AIR CONDITIONER SHUTS OFF WHILE DRIVING ON THE HIGHWAY 70 MPH OR 40 MPH OR CRUISING ON A BACK ROAD. I WAS IN GEORGIA WITH MY TWO PREMATURE TWINS THE TEMPERATURE WAS 101 AND NO AIR! I HAD TO STOP EVERY FEW MINUTES, TURN OFF THE CAR, WAIT THEN TURN IT ON AGAIN. I MAY ONLY GET 10 MILES AND I WOULD HAVE TO STOP AGAIN. I HAD TO MAKE UNEXPECTED HOTEL RESERVATIONS AND LEFT THE CAR AT A HYUNDAI DEALERSHIP FOR 2 DAYS TO SEE IF THEY COULD FIX IT. THEY WERE NOT ABLE THEY COULDN?T FIND THE PROBLEM. WE STARTED BACK HOME A 500 MILE TRIP IN 101 DEGREE. WITH 2 PREMATURE BABIES NO LESS THAN 5 MILES DOWN THE ROAD.... IT STARTED ALL OVER AGAIN! THE SAME THING HAPPENED WITH THE AIR CONDITIONER OF MY 2003 SANTA FE. I ASSUMED IT MUST HAVE BEEN A FLUKE...OBVIOUSLY NOT! BECAUSE SADLY HERE I AM AGAIN! CAN YOU PLEASE ADVISE ME OF THE STEPS I SHOULD TAKE NEXT? THANKS SO MUCH FOR YOUR HELP! I WILL LIST THE FIRST DATE IT OCCURRED. IT CONTINUES TO OCCUR. *TR

Engine
Filed Jun 21, 202092,000 milesFL

DRIVING ON A 45 MPH ROAD THE ENGINE LOST ACCELERATION

Electrical System
Filed Jun 16, 202086,000 milesAL

DRIVING ON INTERSTATE UP A INCLINE IN HEAVY TRAFFIC DRIVING 70 MPH VEHICLE LOST ALL ACCELERATION. *TR

Steering
Filed May 29, 202020 milesFL

SINCE THE VEHICLE MADE THE 110,000 MILES THE STEERING WHEEL MAKES CONSTANT VIBRATION AND STEERING WHEEL CLUNKING NOISE WHEN MOVING IN EITHER DIRECTION AND WHEN DRIVING AROUND 60 TO 85 MPH, *TR

Engine and Engine Cooling
Filed May 29, 2020TX

TL* THE CONTACT OWNS 2013 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT RESTARTED THE VEHICLE AND THE VEHICLE RESUMED NORMAL OPERATION. ON A SEPARATE OCCASION, THE CONTACT'S HUSBAND WAS DRIVING AT 60 MPH AND THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT'S HUSBAND WAS UNABLE TO RESTART THE VEHICLE. THE CONTACT'S HUSBAND CALLED STERLING MCCALL CHEVROLET (17800 NORTH FWY, HOUSTON, TX 77090) WHERE THE VEHICLE WAS PURCHASED AND THE CONTACT WAS INFORMED THAT THE DEALER WAS UNABLE ASSIST WITH THE FAILURE. THE CONTACT'S HUSBAND HAD THE VEHICLE TOWED TO THEIR RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO THE LOCAL DEALER FOR ASSISTANCE. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER HOWEVER, NO ASSISTANCE WAS PROVIDED. THE CONTACT WAS CONCERNED THAT SHE WAS NOT INFORMED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING) PRIOR TO THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

Power Train
Filed May 28, 202040 milesTX

EL PROBLEMA DE MI SANTA FE ES EL SIGUIENTE,ARANQUE NO SUBE SU NIVEL DE ACELERAR Y SE QUEDA BAGA NO QUIERE ACELERAR,EN OCASIONES ESTA CORRIENDO Y LUEGO BAJA LA VELOCIDAD Y SI MOVIMIENTOS ESTA MUY LENTO,,SI VAS A ENTRAR A UNA INTERSECTION TIENES QUE TENER SUMAMENTE EL CONTROL QUE NO VENGA NINGUN VEHICULO POR QUE ELLA NO QUIERE CORRER LO SUFICIENTE SE AHOGA EN EL ARRANQUE Y APARTE EN UNA SUBIDA NO QUIERE CORRER ELLA BAJA VELOCIDAD Y SE AHOGA SUBE LA REVOLUTION MAS DE 5,000 Y NO CORRE ESTO ME SUCEDE DESDE QUE LA COMPRE DESDE LA MISMA SEMANA Y APARTE ELLA NO TIENE BIEN SUS DIRRECCION SIEMPRE CORRE MUY INESTABLE...*DT ..*JB *TR

Unknown or Other
Filed May 27, 202061,000 milesGA

THE CAMERA HAS A TENDENCY TO JUST GO BLACK, LOSING ALL REAR VISIBILITY. IT HAPPENS WHEN THE CAR INPUT IN REVERSE AND LASTS A FEW SECONDS OR MORE. *TR

Engine
Filed May 2, 2020CA

THERE'S A LEAK LEADING TOWARDS THE GAS TANK. I WENT TO GET IT DIAGNOSE AND THAT WHAT IT SAID. BUT DONT KNOW WHERE THE LEAK IS COMING FROM.

EngineFire
Filed Mar 31, 2020131,000 milesCA

TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE. THE CONTACT STATED THEY WOULD HEAR A KNOCKING COMING FROM THE ENGINE OF THE VEHICLE AND THE CHECK 20V1442TH SMOKE BENG SEEN DUE TO A FUEL INJECTOR FAILURE. THE CONTACT STATED THAT EXCESSIVE SMOKE WOULD COME OUT FROM THE EXHAUST OF THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO DIAGNOSED THAT THE ALTERNATOR AND FUEL INJECTOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURES CONTINUED. THE CONTACT TOOK THE VEHICLE TO THE DEALERSHIP (HUNTINGTON BEACH HYUNDAI ADDRESS: 16751 BEACH BLVD, HUNTINGTON BEACH, CA 92647 PHONE: (714) 594-5604) WHO DIAGNOSED THE VEHICLE WITH THE DIAGNOSTIC CODE FAILURE: P0299, WHICH, STATES THAT THE VEHICLE'S UNDER BOOST TURBOCHARGER HAD FAILED AND NEEDED TO BE REPAIRED. THE VEHICLE HAD NOT BEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND OPENED A CASE REGARDING THE MATTER. THE APPROXIMATE FAILURE MILEAGE WAS 131,000.

Steering
Filed Mar 25, 202069,000 milesOK

STARTED OUT WITH THE STEERING WHEEL HAVING A LOT OF PLAY AND SMALL CLICKING NOISES WITH SHARP TURNS, THIS HAS GOTTEN PROGRESSIVELY WORSE. IF I GO OVER A SPEED BUMP OR EVEN SLIGHTLY ADJUST THE WHEEL IN STREET TRAFFIC THERE IS A CLICKING SOUND IN THE STEERING COLUMN. ON A SMALL HIGHWAY WHEN I ACCELERATE TO 65MPH THE STEERING WHEEL SHAKES AND JERKS BACK AND FORTH TO THE POINT OF NEARLY LOSING CONTROL AND THERE IS A CONSTANT CLICKING NOISE.I TOOK THE VEHICLE IN TO BE SERVICED AND WAS TOLD THE PROBLEM IS A PLASTIC COUPLER WITHIN THE STEERING COLUMN. I WAS TOLD THIS IS A WIDELY KNOWN ISSUE AND IT SHOULD BE RECALLED. I DID MY OWN RESEARCH ON LINE AND I AM VERY UNSETTLED WITH WHAT I READ. SEVERAL PEOPLE HAVE COMPLAINED OF THIS ISSUE YET NOTHING HAS BEEN DONE. THIS IS VERY DANGEROUS AND A VERY EXPENSIVE REPAIR THAT CAN ONLY BE DONE AT THE HYUNDAI DEALERSHIP. THIS NEEDS TO BE ADDRESSED AND A RECALL ISSUED ASAP.

Electrical SystemFire
Filed Mar 14, 202060,000 milesNY

THE CAR WENT OF FIRE ON HIGHWAY

Electronic Stability Control (esc)
Filed Mar 13, 2020120,000 milesIL

FOR THE PAST 12-14 MOS I'VE HAD TO ADD ADDITIONAL 1-4 QUARTS OF OIL AFTER VERIFYING LOW OIL ON DIP STICK IN BETWEEN REGULARLY SCHEDULED OIL CHANGES AT FIRESTONE. THEY NOTED DEC 2019 INTERNAL OIL LEAKAGE. OIL LIGHT NEVER CAME ON. MOST RECENTLY FEB 14, 2020 CHECK ENGINE LIGHT CAME ON CHECKED DIP STICK TWICE IT ONLY HAD OIL ON TIP, ADDED 2 QUARTS OIL, LIGHT WENT OFF. CHECK ENG LIGHT CAME ON FEW DAYS LATER, REPEATED DIP STICK CHECK =ADDED 3 MORE QUARTS OIL FEW DAYS LATER. REPEATED SEVERAL XS THROUGHOUT FEB 2020. PAID 3 SEPARATE MECHANICS ALL STATED INTERNAL OIL LEAK. 1 MECHANIC STATED HAD SEVERAL CUSTOMERS WITH SAME COMPLAINT. HE INFORMED ME CHECK WITH DEALER FOR 1 RECALL OR 2 EXTENDED WARRANTY & DUE TO OIL CONSUMPTION PROBLEM. HE ESTIMATED APPROX $5K + TO REBUILD ENGINE, PISTON RINGS ISSUE. I CALLED DEALER ASKED COST FOR THEM TO CHECK WAS QUOTED MINI $139 TO START. WHEN THEY EMAILED APPOINTMENT CONFIRMATION, I CONFIRMED APPMT MAR 14, 2020 & ASKED 1. IF A RECALL EXISTED 2. IF EXTENDED WARRANTED COVERED IT. WHEN I GOT THERE TODAY I ASKED SAME 2 QUESTIONS & WAS TOLD TO PAY $42 FOR OIL CHANGE #1 TODAY & BRING CAR EVERY 1000 MILES 3 MORE TIMES FREE OF CHARGE SO THEY CAN TRACK INTERNAL OIL LEAK. WAS TOLD EXTENDED WARRANTY ONLY WENT TO 120,000, MY CAR'S @ 125,600. I ASKED WHY I WASNT INFORMED OF THIS EXTENDED WARRANTY AS I RECEIVED LETTER LAST YEAR WHEN I BROUGHT CAR IN FOR COURTESY SOFTWARE UPDATE & 2018 ANOTHER COURTESY CHECK, THEY COULDNT EXPLAIN. I FEEL IF I DIDNT USE BUZZ WORDS 4T

Steering
Filed Mar 10, 202070,000 milesTX

STEERING WHEEL HAS TOO MUCH PLAY AND CLICKS WHEN MOVED IN EITHER DIRECTION. THIS HAPPENS WHEN FIRST TURNED. NOT A CONSTANT CLICKING SOUND, BUT RATHER A MECHANICAL CLICK INSIDE THE STEERING COLUMN. PER RESEARCH, THIS IS APPARENTLY DUE TO A WELL-DOCUMENTED FAILURE OF A RUBBER OR PLASTIC COUPLER INSIDE THE ELECTRIC STEERING MODULE. DANGEROUS, AND A COSTLY REPAIR. THIS HAPPENS NO MATTER STATIONARY OR IN MOTION.

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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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