Page 13 of 13 · complaints 601–605 of 605

2013 Hyundai Santa FE complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2013 record →

Power Train
Filed Jan 1, 2013100 milesMN

WE BOUGHT IT 10/5/2012. WITHIN SEVERAL DAYS OF BUYING IT MY HUSBAND TOLD ME IT HAD BEEN STALLING OUT AFTER STARTING FROM A STOPPED POSITION. WE ALSO NOTED IT HESITATES SEVERELY AT TIMES DURING ACCELERATION, INCLUDING ON THE HIGHWAY. WE HAVE THEIR BLUE LINK WITH A MONTHLY VEHICLE REPORT AND IT HAS BEEN REGISTERING SOMETHING WRONG WITH THE CHASSIS AND POWER TRAIN IN THE REPORTS FROM NOV. AND DEC. 2012. WE HAD IT IN FOR SERVICE AND THEY COULD NOT FIND ANYTHING WRONG AND THEY RESET THE BLUE LINK. I CHANGED THE DATE FOR THE REPORT FOR AFTER IT HAD BEEN RESET AND NOW IT SHOWS THAT IT LOGGED 4 ISSUES WITH THE POWER TRAIN. APPARENTLY THOUGH THEY CAN NOT SEE AT THE DEALERSHIP WHAT IT LOGS? THEY DID SHOW ME THAT THEY CAN'T SEE THIS. WE HAVE ALSO HAD THE MESSAGE "FUEL CAP NOT ON" BUT IT IS. ON 12/30/2012 WE HAD IT OUT AND IT HESITATED SO BADLY WHEN GETTING OFF AND ON THE HIGHWAY IT LASTED ALMOST A FULL MINUTE EACH TIME FOLLOWED BY THE CHECK ENGINE LIGHT FLASHING ON AND OFF. WE DO NOT FEEL SAFE DRIVING THIS VEHICLE. DID WE JUST GET THE LEMON? I UNDERSTAND "WE CAN'T DO ANYTHING ABOUT IT UNLESS IT'S DOING IT FOR US", BUT REALLY WHAT IS WRONG WITH THIS VEHICLE? WE HAVE ALSO NOTICE IT DOES THIS STUFF EVERY OTHER TANK OF GAS, SOMETIMES MORE FREQUENTLY. IT DOESN'T MATTER WHERE WE BUY THE GAS AT EITHER AS WE HAVE TRIED ROTATING STATIONS EVERY 5 OR SO FILL UPS. *TR

Visibility › Sun/Moon Roof Assembly
Filed Dec 26, 20125,600 milesOR

WHILE DRIVING HOME FROM VACATION, 600 MILES INTO THE DRIVE AND 200 MILES FROM HOME, I HEAR A LOUD BANG. I LOOK UP TO FIND THAT THE SUNROOF OF MY CAR HAS EXPLODED. NOTHING HIT THE CAR AND NO DEBRIS AT THE INSTANT OF THE EXPLOSION FELL INTO THE CAR. IT SEEMED TO HAVE EXPLODED OUTWARD BUT THERE WAS NO EVIDENCE OF WHAT CAUSED THE EXPLOSION. SMALL SHARDS OF GLASS FROM AROUND THE EDGE OF THE GAPING HOLE BEGAN TO FALL INTO THE CAR, THOUGH THE MAJORITY OF THE GLASS HAD FLOWN OUT BECAUSE I WAS GOING 65MPH. I PULLED OVER, PATCHED THE SUNROOF WITH DUCT TAPE AND TRASH BAGS AND CONTINUED TO DRIVE HOME. I WILL TAKE THE CAR TO THE DEALERSHIP TOMORROW TO GET IT FIXED. AFTER A QUICK GOOGLE SEARCH, I TURNED UP THAT HYUNDAI IS RECALLING OTHER CARS BECAUSE OF THIS PROBLEM. MY CAR HAS A PANORAMIC SUNROOF, JUST LIKE THE VELOSTERS. NHTSA, PLEASE BROADEN YOUR INVESTIGATION OF HYUNDAIS' SUNROOFS TO INCLUDE SANTA FE SPORTS TOO!! *TR

Steering
Filed Nov 27, 2012150 milesGA

TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING, SHE BEGAN TO TURN THE WHEEL AND NOTICED THAT SHE HAD TO CONSTANTLY STRAIGHTEN THE WHEEL. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION BUT DID NOT COME UP WITH A DIAGNOSIS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 150.

Exterior Lighting
Filed Nov 21, 2012200 milesFL

I RECENTLY BOUGHT MY WIFE A 2013 HYUNDAI SANTA FE SPORT 2.0T. AFTER HAVING THE CAR FOR SEVERAL DAYS I NOTICED THAT IT DID NOT HAVE DAYTIME RUNNING LIGHTS. I CHECKED THE OWNERS MANUAL AND IT SAID THAT SOME MODELS HAD THEM. THE CAR I BOUGHT WAS THE TOP OF THE LINE MODEL SO I FELT THAT THE CAR SHOULD HAVE THEM. I CALLED THE DEALER AND THEY CHECKED THEIR INVENTORY AND SAID THAT THIS MODEL DOES NOT HAVE THEM. I THOUGHT THAT ALL CARS HAD THEM. I CONSIDER THIS TO BE A SERIOUS SAFETY ISSUE. *TR ## VIN FAILED

Steering
Filed Aug 28, 2012FL

THE CAR WANTS TO GO ANYWHERE BUT STRAIGHT. ANY UNEVEN PAVEMENT, WIND GUSTS OR CARS PASSING BY CAUSE THE CAR TO REQUIRE A STEERING CORRECTION. AT SPEEDS OVER FIFTY MILES PER HOUR STEERING INPUT IS REQUIRED NINETY PERCENT OF THE TIME TO KEEP THE CAR WITHIN THE DRIVING LANE. THE DEALER CHECKED THE ALIGNMENT AND SAID EVERYTHING WAS TO SPECIFICATION AND NORMAL. THIS IS THE WORST VEHICLE I'VE EVER DRIVEN INCLUDING SEVERAL MOTOR HOMES. *TR *JS

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2013 Hyundai Santa FE → · Every Santa FE year → · How the figures are calculated →