Page 12 of 13 · complaints 551–600 of 605

2013 Hyundai Santa FE complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2013 record →

Seats
Filed Aug 15, 2013FL

TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, ALL OF THE SEATS VIBRATED ABNORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE IT WAS STATED THAT IT WAS A NORMAL OCCURRENCE FOR THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS UNAVAILABLE.

Engine
Filed Aug 14, 20134,500 milesNY

WHILE DRIVING OUR 2013 HYUNDAI SANTA FE SPORT 4CYL. ON THE MASS. TURNPIKE, 200 MILES FROM HOME, THE ENGINE SUDDENLY STARTED TO RUN VERY ROUGH. MY SON BOUGHT THE CAR INTO THE RIGHT HAND LANE AND ONTO THE SHOULDER OF THE ROAD. THE CAR WAS TURNED OFF AS HE INVESTIGATED THE PROBLEM. NO DAMAGE WAS VISIBLE. AS THE CAR WAS RESTARTED, THE CHECK ENGINE LIGHT CAME ON. THE CAR CONTINUED TO RUN VERY ROUGH AND SHOOK. WITH THE ASSISTANCE OF THE MASS. STATE POLICE, THE CAR WAS REMOVED FROM THE TURNPIKE TO AWAIT ROADSIDE ASSISTANCE. THE CAR WAS TOWED TO A NEARBY HYUNDAI DEALERSHIP. THE FOLLOWING DAY THE SERVICE MANAGER CALLED TO SAY THAT THE PROBLEM HAS BEEN FOUND. A SPARK PLUG IN CYLINDER 2 HAD BROKEN, WITH THE BROKEN PIECE MISSING. THEREFORE, THE ENGINE HAS TO BE DISMANTLED AND INSPECTED FOR ADDITIONAL DAMAGE UNTIL THE LOOSE PART IS FOUND. WE ARE VERY DISAPPOINTED IN OUR RECENT PURCHASE AND WONDER IF THE REPAIR OR REPLACEMENT OF THE ENTIRE ENGINE IN A 3 1/2 MONTH OLD CAR WITH LESS THAN 4,500 MILES ON IT IS A CAR THAT WE WILL FEEL SAFE IN AGAIN. THERE HAS BEEN MINIMAL CONTACT WITH THIS DEALERSHIP AS THEY ARE STILL "WORKING ON IT" OUR LOCAL DEALER THAT WE BOUGHT THE CAR FROM HAS ALSO BEEN OF VERY LITTLE HELP. HYUNDAI ASSISTANCE STATES THAT THEY WILL PAID FOR THE REPAIRS AND COST OF OUR RENTAL CAR AFTER WE SUBMIT OUR RECEIPTS. *TR

Vehicle Speed Control
Filed Aug 7, 2013300 milesVA

TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE TRAVELING AT VARIOUS SPEEDS, THE VEHICLE SUDDENLY LOST ACCELERATION POWER. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 300.

Engine
Filed Aug 7, 2013320 milesVA

TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE TRAVELING AT UNKNOWN SPEEDS, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 320.

Steering
Filed Jul 22, 2013500 milesNJ

CAR IS NOT SAFE TO DRIVE DUE TO TERRIBLE STEERING CAR WONDERS ALL OVER THE ROAD VERY HARD TO KEEP IN LANE OVER 50 MPH I WOULD BE SURPRISE IF NO ONE HAS CRASHED BECAUSE OF THIS. *TR

Electrical System
Filed Jul 21, 2013300 milesNV

I BOUGHT A 2013 SANTE FE HYUNDAI IN MAY, AFTER DRIVING FOR 2 WEEKS AIR CONDITIONER WENT OUT, A/C LIGHT GOES OUT AND IT STOPS BLOWING AIR. PULLED OFF ROAD, TURNED CAR OFF AND TURNED IT BACK ON. TOOK IT TO PLANET HYUNDAI IN LAS VEGAS NV AND THEY HAD THE CAR FOR 10 DAYS TOLD ME IT WAS FIXED. REPLACED A TRANSISTOR AND SAID IT WAS FIXED, HAD THE CAR BACK FOR 4 DAYS AND HAPPENED AGAIN, CALLING THE DEALER AGAIN TOMORROW. CURRENT MILEAGE IS 630. *TR

Suspension
Filed Jul 21, 20133,400 milesNY

DRIVING ON HIGHWAY AND HIT A BUMP AND THE WHOLE CAR SHIFTED LIKE INTO THE OTHER LANE. I HAVE ASKED LOCAL DEALER BEFORE TO CHECK SUSPENSION AND THEY SAID ITS "OK". " THAT'S HOW IT IS". SINCE MY PURCHASE EVERY BUMP I HIT THE CAR IS NOT STUCK TO THE GROUND AND MOVES EITHER TO LEFT OR RIGHT. MIGHT BE A FACTOR IN THE HUGE STEERING PROBLEM THIS CAR HAS AS WELL. *TR

Power Train
Filed Jul 15, 2013823 milesCO

I WAS COMING OFF THE HIGHWAY ON THE OFF-RAMP AND COMING TO A STOP AT A STOPLIGHT. WHEN THE LIGHT TURNED GREEN, THE CAR WOULDN'T NOT ACCELERATE PASS 10 OR 15 MPH. IT SEEMED LIKE IT WOULDN'T SHIFT TO A HIGHER GEAR BUT WOULD BE STUCK ON 1ST GEAR TO ACCELERATE. I HAD TO PULL OFF THE SIDE OF THE ROAD AND GET IT TOWED BACK TO THE DEALERSHIP. BEFORE GETTING A TOW TRUCK, I ATTEMPTED TO TURN IT OFF AND ON SEVERAL TIME. THE CHECK ENGINE LIGHT WOULD COME ON AND ANY ATTEMPTS TO RESTART AND ACCELERATE THE CAR WOULD PRODUCE THE SAME RESULTS; THE CAR WOULDN'T ACCELERATE. ALSO, AFTER TURNING OFF THE CAR, THE CAR WOULD NOT COME ON WITHOUT A LOT OF ENGINE CRANKS. THE CAR ONLY AS 823 MILES ON IT. I'VE ONLY HAD IT FOR 2 WEEKS. EXTREMELY DISAPPOINTED WITH THE CAR AND THE COMPANY. WILL TRY TO RETURN IT. NOT WORTH THE RISK OF IT CAUSING INURING TO MY FAMILY. *TR

Steering
Filed Jul 15, 201390 milesNJ

THE STEERING IS HARD TO CONTROL. THE VEHICLE WONDERS FROM SIDE TO SIDE AS IF YOU ARE BEING HIT BY STRONG WIND GUSTS. THE FASTER YOU GO THE WORSE IT GETS. THE TRACKING IS TERRIBLE. IT DOESN'T MATTER WHAT MODE ITS IN OR WEATHER THE VEHICLE IS EMPTY OR HAS 3 PASSENGERS IN IT. YOU'RE ALWAYS CORRECTING WHICH MAKES FOR A VERY DRAINING TRIP. *TR

Power Train
Filed Jul 15, 20131,018 milesWA

BELOW IS THE REPORT SENT TO HYUNDAI ON JULY 15, 2013 RE: HYUNDAI SANTA FE SUV BEING PROBED FOR SUDDEN POWER LOSS -- REPORTED BY ASSOCIATED PRESS JULY 10, 2013. WE PURCHASED A SANTA FE SPORT AT THE END OF NOVEMBER 2012. ON JANUARY 2, 2013 WITH ONLY 1018 MILES ON VEHICLE, OUR SANTA FE EXPERIENCED ESSENTIALLY THE SAME PROBLEM AS DESCRIBED IN THE REFERENCED ARTICLE. A LOUD NOISE OCCURRED (AS IF RUNNING OVER AN OBSTACLE), THE ENGINE LOST ALL POWER AND DIED. UPON RESTART, THE VEHICLE WOULD NOT MOVE EITHER FORWARD OR BACKWARD IN REVERSE. AFTER SETTING AWHILE, WE WERE ABLE TO VERY SLOWLY DRIVE THE CAR ABOUT 500 TO 1000 FEET TO THE DEALERSHIP. RUDDELL DEALERSHIP WAS UNABLE TO REPEAT THE EXPERIENCE. I NOW DO NOT TRUST THE VEHICLE AND WANT IT THOROUGHLY INSPECTED TO DETERMINE IF IT TOO HAS A CRACKED AXLE AS NOTED IN THE NEWSPAPER ARTICLE. WE HAVE A ROAD TRIP PLANNED IN EARLY AUGUST AND DO NOT WANT TO DRIVE THIS CAR UNTIL IT IS THOROUGHLY INSPECTED. I TOOK THE CAR TO RUDDELL AUTO ON JULY 10 AND SHOWED THEM THE ASSOCIATED PRESS ARTICLE BUT THEY DID NOT OFFER TO DO ANYTHING ABOUT IT. RUDDELL SAID THEY WOULD HAVE TO WAIT UNTIL HYUNDAI ISSUED A CAMPAIGN OR RECALL BUT THAT IS NOT SATISFACTORY OR ACCEPTABLE. THE CAR NOW HAS ABOUT 7400 MILES ON IT. THE DEALERSHIP FROM WHICH WE BOUGHT THE CAR IS RUDDELL AUTO IN PORT ANGELES, WASHINGTON 98362, USA. PLEASE CONTACT ME AND INFORM ME WHAT HYUNDAI INTENDS TO DO REGARDING THIS SERIOUS ISSUE. IF I DO NOT RECEIVE AN ACCEPTABLE REPLY FROM HYUNDAI, THEN I,

Suspension
Filed Jul 12, 20134,200 milesOH

TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE SPORT. THE CONTACT STATED THAT WHILE ACCELERATING FROM A TRAFFIC STOP, A LOUD GRINDING NOISE EMITTED FROM OUTSIDE OF THE VEHICLE. THE VEHICLE FAILED TO OPERATE IN DRIVE OR REVERSE. THE VEHICLE WAS THEN TOWED TO THE DEALER, WHO STATED THAT THE FRONT AXLE WAS FRACTURED. THE VEHICLE WAS REPAIRED WITH A NEWLY MANUFACTURED AXLE. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 4,200. UPDATED 10-21-13 *BF

Visibility/Wiper
Filed Jul 12, 20138,000 milesMD

HAVE BEEN NOTICING OCCASIONALLY THE FRONT WINDSHIELD WIPERS DO NOT RETURN TO THEIR "PARKED" POSITION. THEY WILL OCCASIONALLY STAY TOO FAR UP BY 2 TO 3 INCHES. WHEN PARKED, THEY SHOULD BE BELOW THE HOOD LINE TUCKED NICELY TO THE WIPER COWL. I HAVE FOUND ON ABOUT 5 OCCASIONS SINCE OWNING THIS CAR THAT THE WIPERS ARE UP AS OPPOSED TO PARKED DOWN CORRECTLY. THE DRIVER SEAT ALSO ROCKED QUITE A BIT WHEN FIRST PURCHASED. TWO OF US DRIVE THE VEHICLE, NEITHER OF US ARE OVERWEIGHT AT ALL. WE GOT THE SEAT TRACK ASSEMBLY UNDER THE DRIVER'S SEAT REPLACED. THIS HELPED THE PROBLEM ALOT, BUT THE SEAT STILL WOBBLES ENOUGH TO BE ANNOYING. HAVE ALSO NOTICED ON OTHER SANTA FE'S THAT THE FOG LAMP BULB SHIELD (INSIDE THE LENS ASSEMBLY) APPEARS MELTED, AS IT DANGLES DOWN FAR TOO LOW AND CAUSES THE FOG LIGHT OUTPUT TO BE INCORRECTLY AIMED. *TR

Electrical System
Filed Jul 10, 20136,700 milesFL

6/25/13 MY WIFE WAS TRAVELING APPROXIMATELY 45MPH ON A 95 DEGREE DAY (FLORIDA) WHEN THE AIR CONDITIONER BRIEFLY BLEW HOT AIR THEN STOP PRODUCING ANY AIR PERIOD. THE A/C LIGHT TURNED OFF AND NONE OF THE OTHER BUTTONS WOULD WORK. SHE TOOK IT TO THE LOCAL HYUNDAI DEALERSHIP WHERE THEY KEPT IT FOR THE DAY. SHE WAS ADVISED THEY WERE UNABLE TO DUPLICATE THE INCIDENT, THE VEHICLES COMPUTER DID NOT SHOW ANY ERRORS, AND THE AIR PERFORMED PROPERLY FOR THEM. 7/10/13 MY WIFE WAS TRAVELING ON THE INTERSTATE AT APPROXIMATELY 70MPH AND THE AIR CONDITIONER STOPPED BLOWING AGAIN. THE A/C LIGHT WAS NOT ILLUMINATED AND THE AIR FLOW DIAL WOULD NOT RESPOND. SHE TOOK IT TO THE LOCAL DEALERSHIP AGAIN AND KEPT THE VEHICLE RUNNING FOR THE SERVICE TECH TO VIEW. THE SERVICE TECH WAS DUMBFOUNDED BY THE INCIDENT. THE VEHICLE WAS TURNED OFF AND RESTARTED AND THE AIR BEGAN TO BLOW WITHOUT ISSUE. WE HAVE NOT PICKED UP THE VEHICLE YET BUT WILL UPDATE WHEN ITS RETURNED. *TR

Power Train
Filed Jul 10, 20135,428 milesNV

SITTING AT A RED LIGHT. LIGHT TURNED GREEN AND I PUT MY FOOT ON THE GAS. CAR MADE A LOUD CLUNKING NOISE AND WOULDN'T MOVE. 2 POLICEMEN PUSHED US OUT OF THE TRAFFIC AND CALLED AAA. WE WERE TOWED TO THE LOCAL HYUNDAI DEALER (WHERE CAR WAS PURCHASED). CAR WAS IN THE SHOP FOR 22 DAYS. IT WAS DETERMINED THAT THERE WAS A CRACK IN THE RIGHT FRONT AXLE. NOT THE END OF THE PROBLEM........THE DEALER HAD A HARD TIME GETTING THE REPLACEMENT PART. FINALLY LOCATED ONE IN SO. CALIF. AND HAD IT SHIPPED 400 MILES TO CARSON CITY, NV. PART WAS REMOVED FROM ANOTHER 2013 SANTA FE. ACCORDING TO HYUNDAI, THERE ARE POTENTIALLY 50,000 VEHICLES THAT COULD BE AFFECTED BY THIS PROBLEM. SO, SINCE OUR REPLACEMENT PART CAME OUT OF ANOTHER 2013 SANTA FE, WE ARE CONCERNED THIS MAY RE-OCCUR. WE MAY BE ONE OF THE TWO CARS MENTIONED IN THE ONLINE ARTICLE OF 7-9-13. BUT, NOT SURE IF WE ARE SO.......YOU MAY HAVE MORE THAN JUST TWO VEHICLES WITH THIS PROBLEM SO FAR. WE WOULD LIKE TO BE KEPT INFORMED. THANK YOU. *TR

Power Train
Filed Jul 9, 20134,800 milesFL

I WAS MAKING A RIGHT TURN OUT OF A SHOPPING PLAZA ONTO A MAIN HIGHWAY WHEN THE TRACTION CONTROL ENGAGED BECAUSE OF FRESH WET ROADS, A LOUD BOOM CAME FROM THE PASSENGER SIDE FRONT. RIGHT AFTER THE BOOM THE SUV REVVED UP AND THE SUV HAD TOTAL LOSS OF POWER AND WOULDN'T MOVE FORWARD AT ALL. I COASTED TO THE SIDE OF THE ROAD. I PUT THE SUV IN PARK, SHUT IT OFF. AFTER RESTARTED SUV HAD FULL WORKING POWER WITH DRIVE AND REVERSE5X. VEHICLE IS NOW AT DEALER FOR INSPECTION FOR DAMAGE/(SAFETY). *TR

Steering
Filed Jul 8, 20132,000 milesTN

STEERING WANDERS FROM CENTER AT HIGHWAY SPEED (65+MPH). REQUIRES CONSTANT AND EXCESSIVE CORRECTION TO KEEP IN THE LANE. I HAVE TAKEN CAR TO DEALER TO HAVE IT SERVICED ON 7/03/2013 WITH NO RESOLUTION. *TR

WheelsCrash
Filed Jul 3, 20133,000 milesTX

I WAS MAKING A RIGHT TURN ON RED AND MY SPEED WAS APPROXIMATELY 5 MILES AN HOUR. THERE WAS A FRONT CURB, THEN A RAMP FOR WHEEL CHAIR ACCESS, AND THEN A SECOND CURB WHICH WAS FURTHER OUT. MY RIGHT FRONT WHEEL CLEARED THE FIRST CURB, BUT CAUGHT THE SECOND CURB. MY CAR FELL ON ITS LEFT SIDE AND SLIDE A FEW YARDS. I WAS NOT INJURED, BUT THE CAR WAS TOTALED. *TR

Electrical System
Filed Jul 1, 20133,000 milesTX

6/10/13 WHILE DRIVING 45 MPH WITH OUTSIDE TEMP AROUND 90 DEGREES MY AIR CONDITIONING STOPPED WORKING. TRIED TURNING OFF AND ON BUT WOULD NOT WORK. PULLED TO THE SIDE OF THE ROAD TURNED THE CAR OFF AND RESTARTED AND THE AIR CONDITIONING WORKED AGAIN. I THOUGHT IT WAS JUST A FLUKE. 6/28/13 WHILE DRIVING 65 MPH ON THE INTERSTATE THE CAR LURCHED AND THE RPMS WENT UP AND DOWN. I PULLED TO THE SIDE OF THE ROAD BUT NO LIGHTS WERE ON AND EVERYTHING LOOKED NORMAL. I PULLED BACK ON THE ROAD AND TOOK THE NEXT EXIT. AT ABOUT 35 MPH THE CAR STARTED HESITATING AND THEN DIED. I COASTED TO THE SIDE OF THE ROAD AND IT RESTARTED ON THE FIRST ATTEMPT. I WAS CLOSE TO MY DESTINATION SO I DROVE THERE AND CALLED HYUNDAI ASSURANCE. THEY TOWED THE CAR TO THE CLOSEST DEALER AND THEY HAVE HAD THE CAR FOR 3 BUSINESS DAYS AND HAVE NOT BEEN ABLE TO DUPLICATE THE PROBLEM AND THE COMPUTER SHOWS NO ERRORS. THEY SAID THEY WOULD PROBABLY HAVE TO HAVE A FIELD ENGINEER TO COME LOOK AT IT. I DON'T KNOW YET HOW LONG THAT WILL TAKE. I LOVED THE CAR UNTIL THIS HAPPENED. NOW I DON'T THINK I WILL FEEL SAFE IF THEY CAN'T FIND THE PROBLEM AND FIX IT. AM I JUST SUPPOSED TO KEEP DRIVING IT AND HOPE THIS DOESN'T HAPPEN AGAIN AND HOPE THAT NO ONE IS HURT NEXT TIME. *TR

Electrical System
Filed Jul 1, 20133,000 milesAR

TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE AIR CONDITIONER FAILED. THE VEHICLE WAS STOPPED AND RESTARTED AS THE AIR CONDITIONING UNIT OPERATED AS DESIGNED. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE CONTROL PANEL WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE RECURRED ONE WEEK LATER. THE VEHICLE WAS RETURNED TO THE DEALER AND THE CONTACT WAS INFORMED THAT THERE WAS AN ELECTRICAL MALFUNCTION. THE VEHICLE WAS NOT FURTHER REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 3,000.

Electrical System
Filed Jun 27, 2013400 milesFL

THE AIR CONDITIONER CUTS OFF FOR NO REASON WHICH CAUSES THE HEAT INSIDE THE VEHICLE TO GO EXTREMELY HIGH CAUSING US TO PULL OVER TO THE SIDE OF THE ROAD TO RESTART THE VEHICLE.THIS CAN BE DANGEROUS AS THERE IS NOT ALWAYS A GOOD PLACE TO PULL OFF. IF YOU DON'T PULL OFF TO RESTART THE VEHICLE TEMPERATURES CAN RISE TO 100+ DEGREES VERY QUICKLY ESPECIALLY HERE IN FLORIDA! *TR

Steering
Filed Jun 17, 2013500 milesWI

CAR WONDERS FROM SIDE TO SIDE WHEN IT SHOULD BE GOING STRAIGHT DOWN THE ROAD. IT HAPPENS AT ALL SPEEDS, BUT IS MORE NOTICEABLE ON THE HIGHWAY. *TR

Suspension
Filed Jun 13, 201320 milesOK

DRIVING THIS VEHICLE ON THE HIGHWAY IS VERY UNSAFE. VEHICLE WANDERS, VERY HARD TO CONTROL. CONSTANTLY HAVE TO CORRECT. *TR

Steering
Filed Jun 1, 2013150 milesIL

THE STEERING IS HARD TO CONTROL. THE VEHICLE WONDERS FROM SIDE TO SIDE AS IF YOU ARE BEING HIT BY STRONG WIND QUESTS. THE FASTER YOU GO THE WORSE IT GETS. THE TRACKING IS TERRIBLE. IT DOESN'T MATTER WHAT MODE ITS IN OR WEATHER THE VEHICLE IS EMPTY OR HAS 3 PASSENGERS IN IT. *TR

Steering
Filed May 31, 20131,000 milesAL

2013 SANTA FE SPORT 2 OT 19 INCH TIRES. VEHICLE WAS PURCHASE AROUND APRIL 13 2013. AT 1000 MILES I NOTICE VEHICLE STEERING HAS A WANDERING EFFECT, ITS LIKE DRIVING IN HIGH WINDS. I HAVE TO CONSTANTLY CORRECT STEERING TO MAINTAIN THE LANE. TOOK TO DEALER ON MAY 30 2013 WITH 1406 MILES THEY CAME UP WITH DURING SHIPPING TIRES ARE OVER INFLATED TOO KEEP FROM BOUNCING ON TRANSPORTER, THEY LOWERED TIRE PRESSURE.THAT DIDN'T WORK, DEALER TOLD ME TO BRING IT BACK . BUT ANY WAY I EMAILED [email protected] ON MAY 30,2013. YOU CAN CALL AT 1-800 633-5151 SO I GOT CORPORATE AND DEALERSHIP INVOLVED. I HAVE WORKED WITH THEM BEFORE, THEY WERE HELPFUL AND CONCERNED. *TR

Visibility › Sun/Moon Roof Assembly
Filed May 5, 20132,202 milesNV

I WAS DRIVING DOWN THE FREEWAY, AT ABOUT 65 MILES PER HOUR, WHEN I HEAR A LOUD EXPLOSION NOISE THAT SOUNDED LIKE A GUNSHOT. I HAD NO IDEA WHAT WAS HAPPENING AND THEN I COULD HEAR THE SOUND OF WIND COMING FROM THE SUNROOF. LUCKILY, THE FABRIC PART THAT SLIDES BACK AND FORTH WAS CLOSED SO NONE OF THE GLASS CAME IN. I EXITED THE FREEWAY AND PULLED INTO A PARKING LOT TO SEE WHAT HAD HAPPENED. ALMOST ALL OF THE GLASS ON THE FRONT HALF OF THE SUNROOF HAD COMPLETELY EXPLODED OUT AND LEFT A GAPING HOLE. *TR

Fuel/Propulsion System
Filed May 2, 2013350 milesNY

2013 SANTA FE 2.0 AWD- FUEL GAUGE DOES NOT READ CORRECTLY THEREFORE YOU DO NOT KNOW HOW MUCH GAS YOU HAVE IN THE CAR. FIRST TIME I PUMPED GAS IT STOPPED AT 3/4 AND MET CLICKING. 2ND TIME PUMPED IT NEVER STOPPED AND THE TANK OVER FLOWED. MY AVERAGE MPG DOES NOT GO HIGHER THEN 15 MILE PER GALLON! MY RANGE SHOWS ONLY 250 ON A FULL TANK. HYUNDAI KNOWS THIS IS AN ISSUES AND I DON'T BELIEVE THEY KNOW HOW TO FIX IT. I RECOMMEND EVERYONE CONTACT THEIR LOCAL LEMON LAW ATTORNEY AND START THE PROCESS IF YOU HAVE TRIED 4 OR MORE TIME WITH HYUNDAI TO RESOLVE THIS. I STARTED MY PROCESS AND ITS LOOKING LIKE THEY HAVE TO GIVE ME 100%'OF MY MONEY BACK AND NO LESS. OH ALSO EXCESSIVE WIND NOISE ON DRIVER SIDE WHEN DRIVING. *TR

Visibility
Filed Apr 27, 20134,500 milesIL

DRIVING ON THE HIGHWAY, 65MPH I HEARD A LOUD BANG AS IF SOMETHING HIT THE CAR. HOWEVER, THIS WAS NOT THE CASE. I LOOK UP THAT BACK FIXED PANEL TO THE PANORAMIC MOONROOF, THE BACK PAIN OF GLASS HAD CRACKED INTO A "MILLION LITTLE PIECES" BUT STILL REMAINED INTACT. THE BACK SEAT WAS NOTED TO HAVE NUMEROUS GLASS SHAVINGS ALL OVER. UPON FURTHER INSPECTION WHEN I PULLED OVER, THERE WAS A HOLE NO BIGGER THAN A DIME SHAPE. THIS HOLE, ASSUMING WAS THE POINT OF IMPACT, WAS LOCATED ON THE BACK OF THE SECOND PANEL, NEAR WHERE THE GLASS MEETS THE SHEET METAL. ASSUMING THAT A PIECE OF DEBRIS HIT IT, I HAD IT FIXED AS A GLASS CLAIM THROUGH MY INSURANCE. UPON FURTHER RESEARCH, IT SEEMS THAT THIS WILL BE THE SECOND COMPLAINT FOR THIS MODEL YEAR, WITH ANOTHER HYUNDAI MODEL WITH AN ACTIVE RECALL FOR THE SAME ISSUE. *TR

Steering
Filed Apr 21, 2013600 milesIA

SEVERE LEFTWARD PULL ON HIGHWAY. CAR IS UNSAFE TO DRIVE ON HIGHWAY OR UNDIVIDED ROADS, BECAUSE CAR PULLS INTO ONCOMING TRAFFIC. *TR

Suspension
Filed Apr 18, 20134,000 milesIL

WHILE WAITING TO PULL OUT OF MY SUBDIVISION, FOOT ON THE BRAKE, I HEAR A LOUD BANG UNDER THE CAR. DID NOT KNOW AT THE TIME WHAT IT WAS, SO AS I TAKE MY FOOT OFF THE BRAKE TO TURN, THE CAR WOULD NOT MOVE. TRIED GOING IN REVERSE, AND NO MOVEMENT. CALLED ROADSIDE ASSISTANCE AND HAD IT TOWED TO THE DEALERSHIP. SAID MY AXLE CRACKED. THIS IS A BRAND NEW CAR!! WHEN I ASKED IF ANY OTHER OWNERS HAVE HAD THIS ISSUE, I WAS TOLD "NO", THAT I WAS THE FIRST PERSON THIS HAPPENED TO. I CALLED HYUNDAI CORP HDQTRS IN CA AND FILED A COMPLAINT. I WAS GIVEN A CASE #. THEY ALSO SAID NO OTHER COMPLAINT HAS BEEN FILED, AND NO RECALLS ISSUED. THIS IS A DANGEROUS SAFETY ISSUE! YES, THEY ARE FIXING IT, BUT I DID TELL THEM THAT I WILL BE LEARY DRIVING IT AGAIN. SOMETHING NEEDS TO BE DONE BEFORE SOMEONE GETS KILLED!! THANK GOD I WAS NOT MOVING. *TR

Equipment Adaptive/Mobility
Filed Apr 11, 2013500 milesFL

IN AN EMAILED RESPONSE, THE HYUNDAI MOTOR CORPORATION IS DEFLECTING A MALFUNCTION AND POSSIBLE SAFETY ISSUE WITH ITS REDESIGNED 2013 MODEL VEHICLES? BLUETOOTH FUNCTIONALITY TO WIRELESS CARRIERS AND/OR PHONE MANUFACTURES? EQUIPMENT WHEN IT IS EVIDENT THAT THE ISSUE IS WITH THEIR COMPONENT(S). ISSUE: - AT APPROXIMATELY THE 14:45 TO 15:00 MINUTE CALL DURATION, THE VEHICLE'S BLUETOOTH MUTES THE DRIVERS? COMMUNICATION. THIS CAUSES AN UNDUE NECESSITY FOR THE DRIVERS TO MANUALLY MANIPULATE THE VEHICLE?S COMPONENTS OR THE DRIVERS? PERSONAL HANDSET, TO CONTINUE THE COMMUNICATION. THE TYPE OF PHONE AND CARRIER DETERMINES THE EXTENT OF THE DRIVERS? UNNECESSARY ACTION. THIS DISTRACTION UNDERMINES THE SAFETY BENEFITS ASSOCIATED WITH BLUETOOTH HANDS-FREE MOTOR VEHICLE OPERATION. EVIDENCE: - VARIOUS PHONE MANUFACTURERS? HANDSETS (THRU MULTIPLE CARRIERS) EXHIBIT THE SAME ISSUE. FURTHERMORE, INTERNET RESEARCH FINDS THE SAME PROBLEM BEING REPORTED BY DIFFERENT 2013 HYUNDAI VEHICLE OWNERS. HTTP://TOWNHALL-TALK.EDMUNDS.COM/DIRECT/VIEW/.F202DB3 CONSIDERING THE CONSEQUENCES OF DISTRACTED MOTOR VEHICLE OPERATION THIS ISSUE SHOULD BE CONSIDERED BY THE NHTSA FOR FURTHER REVIEW. *TR

Unknown or Other
Filed Apr 10, 20134,970 milesIA

I JUST GOT OFF THE HIGHWAY AND COMING INTO TOWN APPROACHING A FOUR WAY STOP. I STOPPED AND WHEN I STARTED TO GO THE CAR MADE A HORRIBLE LOUD NOISE AND WOULD NOT GO FORWARD. I MADE IT HALF WAY THROUGH THE INTERSECTION AND IT COMPLETELY DIED. THE CAR WOULDN'T GO FORWARD OR BACKWARD. I CALLED ROADSIDE ASSISTANCE AND THEY PICKED UP MY CAR AND TOOK IT TO THE DEALER SHIP AND THE DEALERSHIP CALLED ME THE NEXT DAY AND TOLD ME I HAD A BROKEN AXLE THAT THEY WOULD HAVE TO REPLACE. I BOUGHT THE 2013 SANTA FE IN SEPTEMBER AND THIS HAPPENED ON MARCH 2013 ONLY ABOUT 6 MONTHS OLD. *TR

Engine
Filed Apr 10, 20135,750 milesIA

I WAS DRIVING MY 2013 SANTA FE ON THE HIGHWAY ON APRIL 6, 2013 AND I WAS COMING TO A FOUR WAY STOP. I HEARD MY ENGINE START MAKING A TICKING SOUND. WHEN I WENT THROUGH THE INTERSECTION THE NOISE WAS EVEN LOUDER. AT THAT POINT I PULLED OFF ALONG SIDE THE ROAD AND CALLED ROADSIDE ASSISTANCE. MY CAR WAS TOWED TO THE DEALERSHIP AND ON APRIL 8, 2013, THE DEALERSHIP CALLED ME AND SAID THAT THE ENGINE HAD BLOWN UP. HOW DOES AN ENGINE BLOW UP ON A BRAND NEW CAR. THIS IS THE SECOND INCIDENCE I HAVE HAD WITH THIS CAR. LAST MONTH THE AXLE BROKE ON THE VEHICLE. FOR ME I DON'T FEEL IT IS SAVE TO DRIVE ANYMORE. *TR

Fuel System, Gasoline › Delivery › Fuel Pump
Filed Apr 8, 20132,000 milesSC

TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE FUEL GAUGE PROVIDED INACCURATE READINGS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 2,000. *TR UPDATED 05/23/13*LJ THE CONSUMER STATED THE VEHICLE WAS REPAIRED ON MAY 6, 2013. THE GAS TANK ASSEMBLY UNIT AND FUEL PUMP WAS REPLACED. UPDATED 05/28/2013 *JS

Fuel/Propulsion System
Filed Mar 31, 2013500 milesNY

GAS GAUGE DOES NOT READ CORRECTLY AND CAUSES TRIP CALCULATION AND DRIVING RANGE TO BE DISPLAYED INCORRECTLY. THIS COULD CAUSE CAR TO UNEXPECTEDLY RUN OUT OF FUEL AND CAUSE AN ACCIDENT. *TR ## VIN FAILED ##

Steering
Filed Mar 29, 20131,051 milesGA

WHEN I TEST DROVE THE SANTA FE, I THOUGHT THAT IT WAS JUST WIND BUFFETING ME AROUND. AFTER DRIVING THE CAR FOR 1400 MILES MOSTLY ON THE HIGHWAY, I BELIEVE THAT THE DSSM - DRIVER SELECTED STEERING MODE - IS TOTALLY UNSTABLE. AS REPORTED IN OTHER COMPLAINTS, YOU MUST CONSTANTLY CORRECT TO TRY TO MAINTAIN YOUR LANE. THE HIGHER THE VEHICLE SPEED, THE MORE CORRECTIONS ARE REQUIRED. IT IS VERY HARD TO MAINTAIN THE CENTER OF YOUR LANE AT COMMUTING SPEEDS WITH STOP AND GO DRIVING. I HAVE DRIVEN OVER 1,000,000 MILES AND THIS IS THE FIRST VEHICLE THAT WILL NOT TRACK STRAIGHT DOWN A SMOOTH LEVEL HIGHWAY. I TALKED WITH THE HYUNDAI SERVICE MANAGER WHO REFERRED TO THEIR ALIGNMENT TECHNICIAN AND I WAS TOLD TO DRIVE IN THE "SPORT" MODE WHICH I HAD LEARNED BY TRIAL AND ERROR. SHE STATED THAT THEY HAVE HAD SEVERAL OTHER COMPLAINTS ABOUT THE SAME PROBLEM BUT DO NOT HAVE A SOLUTION. DO NOT BUY THIS VEHICLE IF YOU DO MOSTLY HIGHWAY DRIVING. THIS WOULD NOT BE A GOOD VEHICLE FOR AN INEXPERIENCED DRIVER. I BELIEVE THAT THE STEERING DIFFICULTY WILL EVENTUALLY LEAD TO HEAD ON COLLISIONS. HYUNDAI SHOULD CORRECT THIS ASAP. *TR

Steering
Filed Mar 26, 2013DE

AT SPEEDS ABOVE 50 MPH, THE VEHICLE STARTS TO EXHIBIT A 'WANDERING EFFECT'...AT SPEEDS 60 MPH PLUS, IT REALLY STARTS TO 'WANDER'...THE HIGHER THE SPEED, THE WORSE IT GETS. DIFFICULT AND EXHAUSTING ON A LONG TRIP TO KEEP IT IN A STRAIGHT LINE....."IT`S LIKE DRIVING ON MARBLES"...REQUIRES CONSTANT ATTENTION. *TR

Fuel/Propulsion System
Filed Mar 23, 2013415 milesCA

WE PURCHASED THE 2013 HYUNDAI SANTA FE SPORT (2WD) ON 2/23/13. WHEN I ATTEMPTED TO FILL UP THE GAS TANK FOR THE FIRST TIME, THE GAS PUMP CONTINUOUSLY SHUT OFF AUTOMATICALLY AS IF THE TANK WAS FULL. IT TOOK APPROXIMATELY 15-20 MINUTES TO FILL UP 3/4 OF THE TANK. I INITIALLY THOUGHT IT WAS THE GAS PUMP THAT WAS BAD. ABOUT A WEEK LATER, WHEN I ATTEMPTED TO FILL UP AGAIN, THE SAME PROBLEM OCCURRED ON A DIFFERENT PUMP. I TRIED A COUPLE OF DIFFERENT GAS STATIONS, AND THE PROBLEM CONTINUED. I TOOK THE VEHICLE IN TO A HYUNDAI DEALERSHIP FOR A CHECK UP. AFTER A PRELIMINARY CHECK, THE DEALER ADVISED THAT THERE WAS NO ERROR CODE. HOWEVER, IN ORDER FOR THEM TO REMOVE THE TANK AND CHECK THE ENTIRE ASSEMBLY, THE GAS TANK WAS TOO FULL, SO I NEEDED TO DRIVE IT AROUND AND USE UP SOME GAS UNTIL IT WAS LESS THAN 1/2 TANK FULL. SO AFTER A FEW DAYS, I TOOK IT IN AGAIN. AFTER A FEW DAYS, THEY ADVISED THAT THE AFTER REMOVING THE TANK, THEY OBSERVED THE FUEL TANK NECK END HAD BEEN MELTED. THEY WERE NOT SURE WHAT THE CAUSE WAS. SO THEY REPLACED THE FUEL TANK, AND FILLED THE GAS TANK WITHOUT ANY ISSUES. WE JUST GOT THE CAR BACK, SO WE'LL SEE IT THE PROBLEM HAS BEEN FIXED, OR IF IT'LL BE A RECURRING PROBLEM. WE THOUGHT IT WAS VERY ODD THAT A BRAND NEW CAR WOULD HAVE THIS PROBLEM, AND WE'RE MORE CONCERNED WHAT CAUSED IT TO "MELT". IF THERE IS A MAJOR HEAT ISSUE THAT WOULD CAUSE SOMETHING TO MELT NEAR THE GAS TANK, THIS IS A VERY SERIOUS CONCERN. THE DEALER ADVISED US THAT AN ENGINEER FROM HYUNDAI CAME O

Electronic Stability Control (esc)
Filed Mar 22, 2013700 milesTX

VEHICLE WAS PURCHASED AROUND JUNE 3 2012, AT THE TIME OF THE TEST DRIVE I NOTICED A LOT OF WIND NOISE IN THE CABIN AND THE VEHICLE WOULD NOT STAY IN A STRAIGHT LINE AT 55 MPH, IT WOULD SWAY LEFT TO RIGHT. AGAINST MY BETTER JUDGMENT I STILL PURCHASED THIS VEHICLE. THE SALES PERSON INFORMED ME THAT THE REASONS WHY THE VEHICLE PERFORMED THE WAY IT DID WAS BECAUSE IT WAS A VERY WINDY. TO THIS DATE THE VEHICLE STILL SWAYS LEFT TO RIGHT WHEN DRIVING OVER 55 MPH AND THE CABIN NOISE IS DRIVING ME CRAZY. THIS IS A SERIOUS SAFETY ISSUE THAT HYUNDAI WILL NEED TO FIX QUICKLY. WHEN SPEAKING WITH THE SHOP MANAGER HE MADE IT SOUND LIKED NO ONE ELSE WAS HAVING THESE PROBLEMS, MAYBE THEY NEED TO READ THE COMPLAINTS ON THIS SITE. SEATS:I TOO HAVE EXPERIENCE THE DRIVER SEAT BEING VERY LOSE AND ROCKING. I TOOK IT TO THE DEALERSHIP AND THEY SAID THEY TIGHTENED THE BOLTS BUT IT DIDN'T TAKE BUT A DAY TO REALIZE THAT THIS WASN?T A TOTAL FIX. EACH TIME I TAKE IT BACK THEY JUST SAY THEY LOCKED THE BOLTS DOWN BUT WILL NOT DO ANY PAPERWORK ON IT AND. SUNROOF: MY SUNROOF MAKES A WHISTLING NOISE WHEN I DRIVE DURING WINDY CONDITIONS. I TOOK IT BACK TO THE DEALERSHIP AND THEY TOO HEARD THE NOISE. BUT TOLD ME THAT THERE IS NOTHING THAT CAN BE DONE ABOUT IT AND THAT THEY ARE WAITING FOR A TSB (TECHNICAL SERVICE BULLETIN) IN ORDER TO CORRECT THIS ISSUE. THREE MONTHS AFTER I PURCHASED THE VEHICLE MY BACK PASSENGER REAR WINDOW BLEW OUT AT 60 MPH AND THEY WOULDN'T COVER IT UNDER WARRANTY SINCE THEY DIDN?T KNOW WH

Steering
Filed Mar 21, 20135 milesVA

VEHICLE WAS PURCHASED AROUND JANUARY 30TH, 2013, AT THE TIME OF THE TEST DRIVE I NOTICED A LOT OF WIND NOISE IN THE CABIN AND THE VEHICLE WOULD NOT STAY IN A STRAIGHT LINE AT 55 MPH, IT WOULD SWAY LEFT TO RIGHT. AGAINST MY BETTER JUDGMENT I STILL PURCHASED THIS VEHICLE. THE SALES PERSON INFORMED ME THAT THE REASONS WHY THE VEHICLE PERFORMED THE WAY IT DID WAS BECAUSE IT WAS A VERY WINDY. THE NEXT DAY I CONTACTED THE SALES PERSON AND ADVISED HIM THAT I WAS STILL HAVING THE SAME PROBLEMS. HE HAD ME BRING THE VEHICLE INTO THE SHOP AND THEY CHECKED THE TIRES AIR PRESSURE AND WHEEL ALIGNMENT. THEY MADE UP SOME STORY THAT THE VEHICLES ARE TRANSPORTED WITH 50 PSI ON THE TIRES AND THIS WAS THE CAUSE OF THE PROBLEM. TO THIS DATE THE VEHICLE STILL SWAYS LEFT TO RIGHT WHEN DRIVING OVER 55 MPH AND THE CABIN NOISE IS DRIVING ME CRAZY. THIS IS A SERIOUS SAFETY ISSUE THAT HYUNDAI WILL NEED TO FIX QUICKLY. I HAVE NOW MADE ANOTHER APPOINTMENT WITH THE SHOP BECAUSE THE DRIVER SEAT STARTED TO FEEL LOOSE WHEN APPLYING THE BRAKES OR SLOWING DOWN. THIS VEHICLE HAS TOO MANY SAFETY ISSUES AND NOW WITH ONLY 1500 MILES ON THE VEHICLE I AM FORCED TO TAKE IT TO THE SHOP. WHEN SPEAKING WITH THE SHOP MANAGER HE MADE IT SOUND LIKED NO ONE ELSE WAS HAVING THESE PROBLEMS, MAYBE THEY NEED TO READ THE COMPLAINTS ON THIS SITE. *TR

Fuel/Propulsion System
Filed Mar 14, 2013332 milesPA

CAR DID NOT RESPOND TO THROTTLE INPUT FOR AS LONG AS 5 OR 6 SECONDS THIS HAPPENING SEVERAL TIMES EARLY ON. THE CAR NOW HAS 2300 MILES AND THE SYMPTOMS HAVE EVOLVED TO THE CAR STARTING TO MOVE TO APPROXIMATELY 5 MILES PER HOUR THEN FALLING ON ITS FACE FOR 2 TO 3 SECONDS BEFORE RESUMING SPEED ALMOST CAUSING A REAR COLLISION. THE CAR HAS BEEN BACK TO THE DEALER TWICE ONE TIME FOR FIVE DAYS WITH THE DEALER UNABLE TO REPLICATE THE PROBLEM. I AM VERY CONCERNED THAT THIS ISSUE COULD POSSIBLY CAUSE A REAR COLLISION OR AN ACCIDENT PULLING INTO TRAFFIC. *TR

Seats
Filed Mar 13, 2013200 milesPA

WE PURCHASED THIS 2013 HYUNDAI SANTA FE SPORT IN OCTOBER 2012. IMMEDIATELY ON THE DRIVE HOME, I NOTICED THAT THE DRIVER'S SEAT FELT LIKE IT WAS LOOSE OR ROCKED. I WAS ABLE TO MITIGATE THE PROBLEM BY USING THE POWER ADJUSTMENT TO RAISE THE SEAT TO THE HIGHEST POSSIBLE POSITION. WHILE NOT A SOLUTION, IT MINIMIZED THE PROBLEM AND ALLOWED ME TO CONTINUE TO DRIVE THE CAR. AFTER PERUSING A NUMBER OF ONLINE HYUNDAI FORUMS, I DISCOVERED THAT A NUMBER OF 2013 SF OWNER'S WERE EXPERIENCING THE SAME ISSUE. I ALSO DISCOVERED THAT HYUNDAI IS AWARE OF THE PROBLEM BY EITHER REPLACING THE SEAT/SEAT RAILS OR BY USING A SPECIALLY-DESIGNED TOOL TO CORRECT TOO MUCH CLEARANCE/PLAY IN THE SLIDING SEAT TRACKS. I BROUGHT THIS INFO TO THE ATTENTION OF MY LOCAL DEALERSHIP WHEN IT WAS RECENTLY TIME FOR THE FIRST SERVICE. AFTER SHARING INFO WITH THEM AND EVEN GIVING THEM A COPY OF A COMPLETED SERVICE ORDER FROM A FRIEND ON ONE OF THE ONLINE FORUMS, TO MY ASTONISHMENT THE DEALERSHIP REFUSED TO FIX MY SEAT. THE DISTRICT SERVICE MANAGER REFUSED TO AUTHORIZE THIS REPAIR BECAUSE AS HE PUT IT. "I SAT IN A FEW 2013 SF'S AND THEY ALL DID IT". THE EXCUSE OF SOMEONE THAT WANTS TO AVOID ADMITTING THERE IS A PROBLEM. JUST BECAUSE THEY ALL DO IT DOES NOT MEAN THERE IS NOT A PROBLEM AS EVIDENCED BY THE INFO I EASILY DISCOVERED ON THE INTERNET. HYUNDAI HAS ALREADY AUTHORIZED OTHER REPAIRS FOR OTHER OWNERS. I THINK THAT NHTSA SHOULD LOOK INTO THIS AND FORCE HYUNDAI TO COME CLEAN AND AUTHORIZE THESE REPAIRS FOR ALL OWNER

Power Train
Filed Feb 28, 201375 milesCA

WHAT I AM ABOUT TO DESCRIBE HAPPENS RANDOMLY. THE ONLY DISCERNIBLE PATTERN IS THAT IT HAPPENS WHEN ACCELERATING FROM REST OR FROM SLOW SPEED. IT HAS HAPPENED ABOUT 15 TIMES IN THE FIRST 800 MILES OF DRIVING. WHEN I BEGIN TO ACCELERATE SLOWLY FORWARD FROM REST OR FROM A SLOW FORWARD ROLL THERE IS NO RESPONSE. IT FEELS LIKE THE ENGINE HAS STALLED, BUT HASN'T. CONTINUING TO PUSH DOWN BRINGS NO RESULT. AFTER APPROXIMATELY A 2 TO 5 SECOND DELAY, THE RPMS BEGIN TO BUILD UP RAPIDLY. THE FIRST TWO OR THREE TIMES IT HAPPENED I SUDDENLY SURGED FORWARD IN A VERY DANGEROUS MANNER. THE REAL PROBLEM, HOWEVER, IS THAT WITH FOLLOWING TRAFFIC EXPECTING ME TO ACCELERATE AND CONTINUE TO ACCELERATE AND I SUDDENLY STOP ACCELERATING WITHOUT HAVING APPLIED BRAKES, THUS ACTIVATING BRAKE LIGHTS, THERE IS A REAR END COLLISION WAITING TO HAPPEN. HERE IS AN EXAMPLE FROM LAST NIGHT. I WAS ROLLING SLOWLY IN A LEFT TURN LANE, FOOT OFF THE GAS, WAITING FOR ONCOMING TRAFFIC TO CLEAR. IT DID AND I BEGIN THE TURN SIMULTANEOUSLY PRESSING DOWN ON THE PEDAL--NO RESPONSE. LET UP AND PRESSED DOWN AGAIN--NO RESPONSE. I LET UP AGAIN, RPMS CAME UP, I PRESSED DOWN AGAIN AND PROCEED NORMALLY INTO A PARKING LOT. I WAS PERPENDICULAR TO 3 LANES OF ONCOMING TRAFFIC AND DEAD IN THE WATER FOR MAYBE 3 TO 5 SECONDS. ESSENTIALLY THE SAME THING HAS HAPPENED WHILE ACCELERATING OUT OF A U TURN AND ALSO COMING OUT OF A SLOW RIGHT TURN. IT HAPPENED WHILE ACCELERATING SLOWLY THROUGH AN OPENING SECURITY GATE. I HAVE LEFT THE CAR WITH T

Steering
Filed Feb 22, 2013104 milesPA

DRIVING THIS VEHICLE ON THE HIGHWAY IS VERY UNSAFE. VEHICLE WANDERS, VERY HARD TO CONTROL. CONSTANTLY HAVE TO CORRECT WHAT FEELS LIKE SIX INCHES OF FREE PLAY BETWEEN STEERING WHEEL AND FRONT TIRES. *TR

Steering › Electric Power Assist System
Filed Feb 16, 201327 milesFL

VEHICLE DELIVERED AS NEW, IMMEDIATELY UPON ATTEMPTING TO PUMP AND FILL GASOLINE TANK, THE PUMP CLICKED AS FULL. HOWEVER, GASOLINE GAUGE ON DASH ONLY WOULD AND CONTINUES TO SHOW 3/4 FULL. THERE HAVE BEEN NUMEROUS ATTEMPTS AND REPLACEMENT EQUIPMENT TO ADDRESS AND ERADICATE THIS SITUATION AND NOTHING HAS CORRECTED THE SITUATION NOR DOES HYUNDAI HAVE ANY ANSWERS AVAILABLE TO CORRECT THIS SITUATION. THE VEHICLE HAS BEEN IN MY FAVORITE HYUNDAI SERVICE FACILITY FOR MANY DAYS AND WHEN FINALLY RETURNED THE ONLY ANSWER I WAS GIVEN, WAS THAT THE VEHICLE IS AN EARLY PRODUCTION OF THE MODEL AND THEY HAVE HAD SOME OF SAME PROBLEM. IN ADDITION THE ELECTRONIC STEERING IS A GREAT DISAPPOINTMENT AS IT IS QUITE DIFFICULT TO KEEP THE VEHICLE ON A TRUE STRAIGHT PATHWAY NO MATTER WHAT THE COMPOSITION OF THE PAVEMENT. THERE WAS SOME SORT OF ALERT FROM THE FACTORY ON AN ADJUSTMENT HOWEVER AND WAS ADDRESSED BUT IS STILL TERRIBLE. THEN THERE'S AN ISSUE ON THE HITCH WHEREBY THEN TRAILER PREP WIRING WAS INCLUDED ON THE INVOICE, INSTALLED BY THE SELLING DEALER AND THE SERVICING DEALER FEELS IT NOT THERE DUTY/RESPONSIBILITY TO REPAIR IT. I HAVE BEEN A HYUNDAI CUSTOMER SINCE 2001 AS THIS IS A VERY GREAT DISAPPOINTMENT AND BESIDES SAFETY ISSUES. THESE ISSUES MUST BE CLEARED UP ASAP BY BOTH THE HYUNDAI MANUFACTURER AND STRAIGHTENED OUT WITH THEIR DEALERS. PLEASE ! I WOULD THINK THE MANUFACTURER ADMITTING THEY KNOW OF THE PROBLEM AND CANNOT SOLVE IT THEY WOULD REPLACE MY EXACT VEHICLE AS I PURCHASED IT EQUIPP

Fuel/Propulsion System
Filed Feb 14, 201352 milesFL

VEHICLE WILL NOT FILL PAST 3/4 TANK. IF YOU STAY AT PUMP AND KEEP CLICKING IT WILL OVERFLOW AND EVENTUALLY FILL BUT, THEN ENGINE LIGHT APPEARS AND MUST TO RETURN TO DEALER FOR SERVICE. MANY PARTS HAVE BEEN INSTALLED IN AN ATTEMPT TO FIX BUT NOTHING WORKS. ELECTRONIC STEERING EXCEPTIONALLY VAGUE IN ANY OF THREE SETTINGS, TRAILER CONNECTOR NOT FUNCTIONING. VEHICLE ENGINE ALMOST CUTS OFF AT TIMES. *TR

Steering
Filed Feb 14, 20132,000 milesMA

TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE STEERING FAILED AND CAUSED THE VEHICLE TO SWERVE FROM LEFT TO RIGHT. THE STEERING HAD TO BE SET TO THE SPORT SETTING FOR HIGHWAY DRIVING AND TO THE COMFORT SETTING FOR CITY DRIVING IN ORDER FOR THE CONTACT TO BE ABLE TO CONTROL THE STEERING. THE VEHICLE WAS TAKEN TO THE DEALER, WHO UPGRADED THE STEERING COMPUTER SYSTEM HOWEVER, THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER ADVISED THAT NOTHING WAS WRONG WITH THE STEERING. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 2,000 AND THE CURRENT MILEAGE WAS 4,000.

Steering
Filed Feb 14, 201350 milesCA

STEERING IS VERY PROBLEMATIC. THE CARS DRIFTS AND IT IS A CONSTANT CHALLENGE TO KEEP IN A STRAIGHT LINE. *TR

Steering
Filed Feb 5, 201317 milesAR

IT IS HARD TO KEEP THE CAR GOING STRAIGHT IN A HIGHWAY. HAVE TO CORRECT IT ALL OF THE TIME. THAT IS VERY UNSAFE AND UNCOMFORTABLE. *TR

Vehicle Speed Control
Filed Jan 30, 20131,086 milesWY

TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE VEHICLE LOST ACCELERATION POWER. THE RPMS INCREASED BUT THE VEHICLE DID NOT REGAIN ACCELERATION POWER. THE VEHICLE WAS TOWED TO THE DEALER. A DIAGNOSTIC WAS PERFORMED AND LOCATED THE FAILURE AT THE THROTTLE BODY. THE THROTTLE ASSEMBLY WAS REPLACED. THE FAILURE MILEAGE WAS 1,086 AND THE APPROXIMATE CURRENT MILEAGE WAS 1,088.

Power Train
Filed Jan 7, 2013TX

2013 HYUNDAI SANTA FE. CONSUMER STATES ISSUES WITH HESITATION AND STALLING WHEN ACCELERATING. *TGW THE DEALER INFORMED THE CONSUMER THE PROBLEM WAS CAUSED BY ELECTRONIC FUEL INJECTION, WHICH WAS COMMON AMONG SEVERAL BRANDS OF AUTOMOBILES AND THERE WAS NO FIX FOR THE PROBLEM. THE HESITATION AT ACCELERATION OCCURRED AT SLOW SPEEDS WHILE TURNING AND THE ENGINE WOULD MOMENTARILY STALL. *JB

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2013 Hyundai Santa FE → · Every Santa FE year → · How the figures are calculated →