Page 4 of 8 · complaints 151–200 of 359

2009 Hyundai Santa FE complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2009 record →

Structure › Body
Filed Jan 5, 201754,000 milesPA

AFTER ROUTINE INSPECTION, ENGINE CRADLE IS RUSTED THROUGH AND WILL NOT PASS INSPECTION. CAR HAS 54,000 MILES. #1 COCHRAN TOOK PICTURES AND SUBMITTED THEM TO HYUNDAI, SAID THEY NEVER SAW ANYTHING LIKE THIS FOR A 2009 SANTA FE AND THOUGHT HYUNDAI WOULD REPLACE THE SUBFRAME. HYUNDAI DECLINED REPLACEMENT OF SUBFRAME. HYUNDAI HAS PICTURES THAT WERE TAKEN BY #1 COCHRAN.

Fuel/Propulsion System
Filed Dec 30, 201675,000 milesRI

MY FUEL GAUGE IS NOT WORKING NOW THE ENGINE LIGHT HAS COME ONE

Engine
Filed Dec 15, 201687,371 milesNJ

TL* THE CONTACT OWNS A 2009 HYUNDAI SANTA FE. WHILE DRIVING APPROXIMATELY 25 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE HESITATED AND THE ENGINE STALLED. THE VEHICLE WOULD NOT RESTART. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS LATER TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SPARK PLUGS WERE AFTERMARKET AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 87,371.

Fuel/Propulsion System
Filed Dec 5, 201665,000 milesIL

FAULTY FUEL SENSOR GAUGE. WHEN TRYING TO FILL AN EMPTY TANK THE PUMP SHUTS OFF AFTER ONLY A COUPLE OF GALLONS. IF I WASN'T PAYING ATTENTION I WOULD HAVE THOUGHT IT WAS FULL. I'VE SEEN COMPLAINTS THAT THE FUEL GAUGE STOPS WORKING ON THIS CAR AT SIMILAR MILEAGE, IF THAT HAPPENS TOO I WON'T KNOW HOW MUCH GAS IS IN MY CAR. I COULD THEN RUN OUT OF GAS WHILE DRIVING AND LOSE POWER STEERING. THIS IS AN ACCIDENT HAZARD. *TR

Exterior Lighting
Filed Nov 30, 2016126,000 milesNY

THE HEADLIGHTS ARE SO POOR THAT WE DO NOT FEEL SAFE DRIVING AT NIGHT. ON LOW BEAMS, IT ALMOST SEEMS AS IF THE LIGHTS ARE TURNED OFF. ON HIGH BEAMS, VISIBILITY IS ADEQUATE BUT, OF COURSE, WE CANNOT KEEP HIGH BEAMS ON ALL THE TIME. I CALLED THE DEALER AND THEY SAID THEY COULD REPLACE THE BULBS WITH NEW ONES. HOWEVER, THEY COULD NOT REPLACE THE BULBS WITH BRIGHTER ONES SUCH AS LEDS. *TR

Engine
Filed Nov 22, 201698,000 milesKY

AFTER FILLING MY GAS TANK, THE FUEL GAUGE ON MY 2009 SANTA FE WOULD READ EMPTY AND THE LOW FUEL LIGHT WOULD ILLUMINATE. IN ADDITION, THE "CHECK ENGINE" LIGHT CAME ON. AFTER DRIVING A FEW MILES THE FUEL GAUGE WOULD FLUCTUATE BETWEEN EMPTY AND HALF FULL. THE MECHANIC CHECKED THE ONBOARD COMPUTER AND THE CODE SAID IT WAS THE FUEL SENSORS. HE REPLACED BOTH OF THEM, AT A COST OF $500, AND IT SEEMS TO HAVE SOLVED THE PROBLEM. MILEAGE WAS SLIGHTLY UNDER 100,000 MILES.

Fuel System, Gasoline
Filed Nov 1, 201695,000 milesGA

TL* THE CONTACT OWNS A 2009 HYUNDAI SANTA FE. WHILE DRIVING VARIOUS SPEEDS, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND THE FUEL GAUGE DISPLAYED AN INCORRECT READING. THE DEALER DIAGNOSED THAT THE FUEL SENDER ASSEMBLY AND FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 95,000. UPDATED 01/05/2017*CT

Air Bags
Filed Oct 13, 201683,200 milesOK

TL* THE CONTACT OWNS A 2009 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 83,200.

Engine
Filed Oct 4, 201672,000 milesOH

VEHICLE RECALL NOTICE. RECALL STATES THAT ALTERNATOR MAY FAIL ON SAID VEHICLE RESULTING IN LOSS OF POWER, ETC., ETC. TOOK VEHICLE TO AUTHORIZED DEALER. ALMOST 2- HRS. REP CAME TO ME FOR 1400 EST IN CAR REPAIRS. NO INFORMATION ON ALTERNATOR. TALKED TO BOSS AND WITHIN FIVE MINUTES WAS TOLD IT WAS ABOUT THE VALVE COVER GASKET. WORK COMPLETED. ALMOST 3-HRS. RECALL NOTICE IS FALSE INFORMATION TO BRING CAR OWNERS INTO DEALER TO PERFORM MULTI POINT INSPECTION, ETC., AND PERFORM NEEDED WORK. NOT CENTERED ON AUTO RECALL AT ALL. UNSAT. CAR WAS AT DEALERSHIP IN SHOP FOR REVIEW AND WARRANTY WORK FOR RECALL. BECAUSE OF RECALL WORK. ALL OTHER CARS(ENTAILING MONIES) AFTER ME WERE COMPLETED BEFORE ME. I WAS LAST OUT OF WAITING ROOM.

Electrical System
Filed Sep 27, 201667,000 milesIL

THE FUEL GAUGE STOPPED WORKING AROUND 67,000 MILES AFTER FILLING UP THE GAS. THE GAUGE WOULD FLOAT BETWEEN FULL AND EMPTY REGARDLESS OF GAS USAGE USUALLY RESTING AT EMPTY. THEN THE CHECK ENGINE LIGHT STARTED GOING ON BECAUSE OF THE FUEL GAUGE MALFUNCTION. THIS IS UNSAFE BECAUSE THERE IS NO WAY TO GAUGE THE AMOUNT OF GAS IN THE CAR,. IT IS ALSO UNSAFE TO HAVE THE CHECK ENGINE LIGHT ALWAYS ON, BECAUSE THERE IS NO OTHER WAY TO ALERT THE DRIVER OF SAFETY ISSUES.

Fuel/Propulsion System
Filed Sep 22, 2016ME

HAVE HAD THE SAME ISSUE AS OTHERS. FUEL GAUGE ISN'T WORKING, OR WORKS ERRATICALLY. CHECK ENGINE LIGHT IS INTERMITTENT. NEVER KNOW IF THE ENGINE LIGHT IS STILL ON FOR FUEL ISSUE OR SOMETHING DIFFERENT, THAT COULD BE CONSIDERED DANGEROUS. CODE RETURNED AS FUEL SENSOR OR SENDING UNIT. I NOW BELIEVE IT HAS CAUSED ISSUES WITH MY CATALYTIC CONVERTER. WHAT DOES IT TAKE FOR HYUNDAI TO STEP UP TO THE PLATE?? I WILL NEVER BUY THIS AGAIN. TOO MANY PROBLEMS THAT NO ONE CAN FIX. I SWEAR THIS CAR IS HAUNTED!

Service Brakes
Filed Sep 21, 201689,780 milesAR

WHEN DRIVING THE 2009 SANTA FE THE CAR WILL SHUT OFF WITHOUT WARNING. POWER TO BREAKS AND STEERING IS LOST. SOMETIMES THE CAR WILL START AGAIN WHEN THE CAR IS PLACED IN NEUTRAL AND RESTARTED. SOMETIMES THE CAR WILL NOT START AGAIN FOR SEVERAL MINUTES. IN BOTH INSTANCES THE CAR IS MOVING ON A HILLY ROAD. THE MOST RECENT OCCURRENCE IS 09/20/2016

Electrical System
Filed Sep 19, 2016MD

THE CHECK ENGINE LIGHT WENT ON BECAUSE OF THE FUEL GAUGE. IT WAS RUNNING ON A CITY STREET. NOW I CAN'T TELL HOW MUCH GAS I DO, OR DON'T, HAVE

Electrical System
Filed Sep 19, 2016MD

THE CHECK ENGINE LIGHT CAME ON BECAUSE OF THE GAS GAUGE. NOW I HAVE NO CLUE HOW MUCH GAS I HAVE BECAUSE THE READER ON THE DASH KEEPS GOING UP AND DOWN. A MONTH AGO, I HAD THE ALTERNATOR AND GAS LINE REPLACED BECAUSE OF THE LAST RECALL/SERVICE ANNOUNCEMENT. THESE ELECTRICAL PROBLEMS STEM FROM THAT REPLACEMENT.

Electrical System
Filed Sep 5, 201678,000 milesAZ

I AM HAVING THE ISSUE WITH THE GAS GAUGE, WHERE A SHORT TIME AFTER FILLING UP THE TANK, THE GAUGE DROPS TO EMPTY AND THEN THE CHECK ENGINE LIGHT COMES ON. I BELIEVE THIS PROBLEM WAS CAUSED BY THE SAME ISSUE AS A RECENT RECALL, WHERE OIL WAS DRIPPING ON THE ALTERNATOR. JUST A COUPLE DAYS AFTER I RECEIVED THE RECALL FOR THAT ISSUE, I BEGAN HAVING ELECTRICAL ISSUES. MY RADIO CAME ON AND OFF, MY WINDOWS ROLLED UP AND DOWN VERY SLOWLY. ON MY LAST DRIVE HOME, MY ELECTRONIC BRAKES STOPPED WORKING, THE STEERING WAS HARD AND THE TRANSMISSION BEGAN SHIFTING UP AND DOWN BEFORE I WAS FINALLY ABLE TO PULL OVER AND HAVE THE CAR TOWED. UPON MY DRIVE HOME FROM THE DEALER AFTER THE RECALL REPAIR, I NOTICED THAT A HEADLIGHT WAS NEWLY BURNED OUT. IN LESS THAN A WEEK, THE OTHER HEADLIGHT BURNED OUT. ON THE SAME TANK OF GAS I HAD SINCE GETTING THE CAR BACK FROM THE DEALER, THE GAUGE FIRST DROPPED TO EMPTY BEFORE THE TANK WAS EMPTY. I BELIEVE SOMETHING WAS SHORTED OUT IN THE GAS GAUGE SYSTEM, JUST AS THE HEADLIGHTS AND ALL THE OTHER ELECTRICAL ISSUES THAT RESULTED FROM THE ALTERNATOR NOT WORKING. HYUNDAI SHOULD REPAIR THE GAS GAUGE ISSUE SINCE IT WAS CAUSED BY THE ISSUE OF THEIR LAST RECALL.

Fuel/Propulsion System
Filed Sep 4, 2016109,200 milesMA

I WANT TO JOIN THE MANY OTHERS WHO HAVE LAUNCHED COMPLAINTS ON THIS AND OTHER WEBSITES ABOUT THE FAULTY FUEL GAUGE SENSORS OF THE 2009 SANTA FE. WHEN I FILL MY GAS TANK, THE FUEL GAUGE ONLY REGISTERS AT HALF A TANK AND THE LOW FUEL LIGHT COMES ON. NOW MY CHECK ENGINE LIGHT IS ON. WHEN I BROUGHT THE VEHICLE TO AUTO ZOHN TO HAVE THE ENGINE LIGHT CHECKED, IT DOES, INDEED, COME UP AS A FAULTY FUEL LEVEL SENSOR. HYUNDAI IS OBVIOUSLY AWARE OF THIS PROBLEM AS EVIDENCED BY ALL OF THE CONSUMER FEEDBACK, YET IT HAS FAILED TO DO ANYTHING TO ASSIST. UNLIKE THEIR COUNTERPARTS AT TOYOTA, VOLKSWAGEN AND CHRYSLER, IT SHOULDN'T TAKE A TRAGEDY FOR HYUNDAI TO STEP UP AND ADDRESS THIS SAFETY CONCERN.

Air Bags
Filed Sep 3, 2016MA

THE PASSENGER SIDE AIR BAG SENSOR (OCS) REMAINS IN THE OFF POSITION WHEN MY SMALL STATURE WIFE (5 FT 98 LBS) RIDES IN THE PASSENGER SEAT. THIS IS A MAJOR SAFETY CONCERN THAT I WOULD LIKE HYUNDAI TO CORRECT. I READ THAT SOME 2009 SANTA FE MODELS HAD A RECALL DUE TO THIS EXACT ISSUE (RECALL CAMPAIGN 105) BUT MINE MODEL DOES NOT SEEM TO BE INCLUDED. I AM NOT SURE WHY BUT SINCE MY 2009 SANTA FE HAS THE SAME PROBLEM AS THE RECALL ADDRESSED. THIS HAS BEEN A PROBLEM SINCE WE PURCHASED THE VEHICLE IN 2009. OUR LOCAL DEALERSHIP TOLD US THAT THERE IS NOTHING THEY COULD DO. NOW I SEE ON THE NHTSA WEBSITE THAT HYUNDAI CAN UPDATE THE OCS CLASSIFICATION SOFTWARE. I BELIEVE HYUNDAI SHOULD UPDATE MY VEHICLE'S SOFTWARE AT NO CHARGE.

Unknown or Other
Filed Aug 24, 201693,000 milesPA

WHILE DRIVING THE VEHICLE AND TURNING ONTO A SIDE STREET THE ENGINE SHUT OFF. THERE WAS NO INDICATION AS TO WHAT HAPPENED, NO CHECK ENGINE LIGHT AND NO ERROR CODES SHOWED UP. THIS IS APPARENTLY A PROBLEM HYUNDAI IS AWARE OF AND THERE IS A CLASS ACTION LAWSUIT PENDING HOWEVER IT ONLY COVERS MODEL YEARS 2010-2012.

Fuel/Propulsion System
Filed Aug 8, 2016107,130 milesCO

STARTING ON JULY 15, 2016, THE CHECK ENGINE LIGHT (MIL) CAME ON, AS WELL THE FUEL GAUGE INCORRECTLY INDICATING THE AMOUNT OF FUEL, IN THE FUEL TANK, AT 107130 MILES. I HAD THE MIL DIAGNOSED AS P0464, FUEL SENSOR DEFECT. MANY OTHER HYUNDAI SANTA FE OWNERS, HAVE REPORTED THIS PROBLEM, REQUESTING FINANCIAL ASSISTANCE TO REPAIR THIS SIGNIFICANT SAFETY PROBLEM, TO HYUNDAI CUSTOMER SERVICE, TO NO AVAIL. THEIR RESPONSE HAS BEEN IT IS NOT THEIR CONCERN AND HAVE NOT OFFERED TO PROVIDE FINANCIAL ASSISTANCE. IF I WERE TO BE DRIVING AT HIGHWAY SPEED, E.G., 55-75 MPH, AND HAVE THE ENGINE SHUT DOWN, DUE TO LACK OF FUEL, THE POWER STEERING WOULD BE SIGNIFICANTLY IMPAIRED, WITH LOSS OF CONTROL. THIS COULD LEAD TO LOSS OF CONTROL OF MY VEHICLE, WITH SUBSEQUENT PROBABILITY OF AN "ACCIDENT", RESULTING IN PERSONAL INJURY, RESULTING IN DEATH, TO ME AND MY FAMILY MEMBERS, AS WELL AS OTHERS, AS WELL AS SERIOUS PROPERTY DAMAGE. THE COST FOR REPLACEMENT OF THE FUEL LEVEL SENSORS IS APPROXIMATELY $600.00 TO $800.00. THIS FUELS SENSOR PROBLEM AND MIL, OCCURS WHEN STATIONARY, WHEN THE IGNITION SWITCH IS TURNED TO START, AS WELL AS WHEN IN MOTION, AT ANY SPEED. I BELIEVE THAT BEFORE SOME DISASTROUS EVENT OCCURS, HYUNDAI SHOULD ASSIST IN THE REPLACEMENT OF THESE DEFECTIVE FUEL SENSORS.

Engine
Filed Jul 22, 2016129,100 milesTX

THE ENGINE SHUT DOWN ON A SLOW SPEED EXIT AND LEFT ME WITH NO POWER STEERING OR POWER BRAKES IN A CURVE. THE VEHICLE STARTED UP AFTER I WAS ABLE TO STOP AND I CONTINUED ON WITH NO MORE ISSUE. JULY 21, 2016 AT 4:45PM. THIS HAS BEEN THE ONLY TIME THIS HAS OCCURRED IN THE 2 YEARS I HAVE OWNED IT BUT ITS A CONCERN.

Air Bags
Filed Jul 21, 201679,625 milesMO

ONE MORNING THE AIR BAG LIGHT CAME ON. WE HAVE HAD THE CAR 18 MONTHS WITH A NEW CAR WARRANTY BECAUSE OF MILEAGE 72,000 WHEN WE BOUGHT IT. TOOK TO DEALER AND IT WAS A BAD CLOCK SPRING WHICH CONTROLS THE AIR BAG. IF IT RETURNS SAYS THE AIR BAG NEEDS TO BE REPLACED $450 AND NOT COVERED UNDER BUMPER BUMPER WARRANTY . CAR WAS IN THE GARAGE. DID NOT BUMP ANYTHING, NO ACCIDENT.

Service Brakes
Filed Jul 15, 201665,000 milesGA

I'VE TAKEN MY 2009 SANTA FE TO THE RICK CASE ROSWELL, GA ON FRIDAY, 7/1/2016 AND AGAIN TODAY, 7/15/2016, BOTH FOR THE SAME ISSUE, MY CAR IS STALLING WHILE I DRIVE IT. ON 7/1 THEY TOLD ME IT WAS THE BATTERY, SO HAD A NEW ONE INSTALLED WHILE THERE. BOTH TIMES, I'M BEEN TURNING INTO A CURVE (IT WAS A RIGHT HAND TURN ON 7/1 AND A LEFT HAND TURN ON 7/15). THE FIRST TIME I WAS LUCKY AS IT WAS JUST COMING OFF A STOP LIGHT. LAST NIGHT, HOWEVER, IT WAS A CURVE TO GET ON THE HIGHWAY WITH AN 18 WHEELER THUNDERING BEHIND ME WHEN MY CAR STALLED, AND I LOST THE POWER STEERING AND BRAKING AND ALMOST BECAME AN 18 WHEELER HOOD ORNAMENT. AS I MENTIONED, THE DEALER IS PERPLEXED BY THE ISSUE, NOTHING IS SHOWING UP ON THE DIAGNOSTICS AND THEY CAN'T REPLICATE THE PROBLEM. I HAD TO LEAVE THE DEALERSHIP WITH THE SENSE THAT I'M DRIVING AROUND IN A TICKING TIME BOMB. AS A WOMEN WHO FREQUENTLY DRIVES BY HERSELF IN THE CAR, AND ON THE HIGHWAY 99.9% OF THE TIME, I CAN'T TELL YOU THE FEAR THAT KNOWING THAT THIS CAN HAPPEN AGAIN AT ANY MOMENT AND THAT THE NEXT TIME I MAY NOT BE SO LUCKY, INSTILLS IN ME. THIS IS MY SECOND HYUNDAI AND I HAVE ALWAYS CONSIDERED MYSELF TO BE A PROUD HYUNDAI OWNER, BUT I JUST DID A LITTLE RESEARCH AND FOUND OUT THAT A) NOT ONLY AM I FAR FROM THE ONLY PERSON WHO HAS HAD THIS ISSUE, B) THERE HAS ACTUALLY BEEN A CLASS ACTION LAW SUIT THAT HYUNDAI LOST REGARDING THE FREQUENT STALLING OF HYUNDAI VEHICLES. I NEED HYUNDAI TO FIX THIS ISSUE ASAP OR RISK BEING SUED BY MY FAMILY AFTER I'M

Fuel/Propulsion System
Filed Jul 4, 2016105,000 milesMD

FUEL SENSOR SHOWS GAS LEVEL ERRATICALLY BOTH ON GAUGE AND DIGITAL DISPLAY, USUALLY WHEN FUEL LEVEL IS BELOW 1/3 LEFT IN TANK. CHECK ENGINE LIGHT ALSO THEN DISPLAYS ERRATICALLY. THIS HAPPENS ONLY WHEN VEHICLE IS STOPPED IN TRAFFIC OR IN PARKED POSITION WITH ENGINE ON. HAPPENS ONLY ,SO FAR, IN STOP AND GO TRAFFIC AND NOT ON THE HWY. HAS BEEN OCCURRING SINCE MAY 2016 WITH 105,000 MILES.

Fuel System, Other › Storage › Fuel Gauge System
Filed Jun 28, 201677,500 milesVA

TL* THE CONTACT OWNS A 2009 HYUNDAI SANTA FE. WHILE ATTEMPTING TO START THE VEHICLE, THERE WAS A STRONG FUEL ODER EMITTING FROM THE VEHICLE. IN ADDITION, THE FUEL GAUGE DISPLAYED INCORRECTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP AND GAUGE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 77,500.

Fuel/Propulsion System
Filed Jun 28, 201690,000 milesAZ

AROUND 90,000 MILES MY FUEL SENSOR STARTED NOT WORKING THE CHECK ENGINE LIGHT WILL COME ON AND THE NEEDLE WILL GO UP AND DOWN AS WELL AS THE DIGITAL MILES LEFT ON TRIP, I BOUGHT AN EXTENDED WARRANTY WHEN I PURCHASED THE VEHICLE, BUT IT ONLY LASTED UNTIL 80,000 MILES OF COURSE. THE SENSOR BARELY WORKS AND WHEN IT DOES IT ONLY LASTS FOR A LITTLE WHILE. I HAVE TO KEEP TRACK MYSELF OF HOW MUCH GAS IS IN THE CAR. I HAVE SEEN SEVERAL COMPLAINTS ABOUT THIS ISSUE AND RECALLS FOR MUCH LESS. I DO NOT THINK VEHICLE OWNERS SHOULD HAVE TO PAY TO REPLACE THESE SENSORS AND/OR FUEL PUMPS WHEN THIS IS CLEARLY A DEFECT BY HYUNDAI. I WILL NEVER PURCHASE ANOTHER HYUNDAI AGAIN.

Unknown or Other
Filed Jun 22, 2016108,000 milesMS

ON SEVERAL OCCASIONS THE FUEL GAUGE IS NOT REGISTERING THAT THERE IS GAS AFTER HAVING FILLED THE TANK TO CAPACITY. IT IS IMPOSSIBLE TO KNOW IF THE CAR HAS GAS OR NOT.

Fuel/Propulsion System
Filed Jun 21, 2016KY

THE CHECK ENGINE LIGHT AND LOW FUEL LIGHT COME ON EVEN WITH A FULL TANK OF GAS. I'VE RECEIVED SEVERAL ESTIMATES TO HAVE THE FUEL SENSOR REPLACED AND IT WILL COST ANYWHERE FROM $600 TO $700. THIS SHOULD BE A RECALL CONSIDERING THE AMOUNT OF PEOPLE WITH THE SAME PROBLEM AND SAFETY ISSUES.

Structure › Body
Filed Jun 13, 201650,000 milesTX

THE PAINT ON OUR VEHICLE KEEPS BUBBLING UP AND PEELING OFF CAUSING THE EXTERIOR METAL ON THE CAR TO RUST IN THOSE SPOTS. THIS HAS BEEN A RECURRING PROBLEM WITH THE VEHICLE SINCE 2012 AND IS OCCURRING IN MULTIPLE RANDOM SPOTS ON THE VEHICLE. WE HAVE SEEN MULTIPLE OTHER SAME MAKE AND MODEL VEHICLES WITH THIS SAME PROBLEM. WE CALLED THE LOCAL HYUNDAI DEALERSHIP WHO RECOMMENDED A BODY SHOP TO FIX THE PAINT ISSUES. THE OWNER OF THE BODY SHOP SAID IT WAS SUCH A REOCCURRING PROBLEM, HE DIDN'T NEED US TO BRING THE CAR IN FOR A QUOTE, ONLY TELL HIM WHERE THE PAINT WAS BUBBLING AND PEELING AND GAVE US A PRICE OVER THE PHONE. THIS HAS BEEN AN ISSUE OVER TIME. WE ARE NOT SURE WHAT IS CAUSING THE PROBLEM, WHETHER IT IS CERTAIN WEATHER , ROAD CONDITIONS OR ENVIRONMENT.

Electrical System
Filed Jun 12, 201660,500 milesCA

FUEL LEVEL GAUGE BECOMES ERRATIC AND NON-RESPONSIVE TO ACTUAL FUEL LEVELS. MOST OF THE TIME THE LEVEL GAUGE ON THE INSTRUMENT CLUSTER WILL READ AN EMPTY TANK WITH THE FUEL WARNING LIGHT LIT, EVEN AFTER FILLING UP THE TANK WITH GAS. FIRST SYMPTOMS OCCURED WHILE DRIVING AT HIGHWAY SPEEDS.

Fuel/Propulsion System
Filed Jun 9, 201687,124 milesTX

ABOUT A MONTH AGO MY ENGINE LIGHT KEPT COMING ON AND EVERY TIME I FILLED THE TANK WITH GAS THE CAR WONT START UNLESS I KEEP THE FOOT ON THE GAS WHILE TURNING THE IGNITION KEY THEN I HAVE TO SWITCH THE GEAR TO DRIVE WITH A FOOT ON THE BRAKE AND ONE ON THE GAS. I TOOK IT TO THE DEALERSHIP AND HAD TO REPLACE THE PURGE VALVE AND THE PURGE HOSE. NOT EVEN A WEEK I WENT TO FILL THE TANK AND MY GAUGE DROPPED TO EMPTY AND WHILE I DRIVE IT STARTS TO GO UP AND DOWN CONSTANTLY IT IS HARD TO TELL HOW MUCH GAS YOU HAVE, I NOTICE IS VERY COMMON ON THIS MAKE AND MODEL AND YEAR. THIS SHOULD BE A RECALL SINCE IT IS A SAFETY HAZARD.

Fuel System, Gasoline
Filed May 11, 2016163,400 milesNY

MY ADDRESS IS [XXX]. MY NAME IS [XXX]. THE PROBLEM IN MY CAR IS FUEL LEVEL SENSOR WHEN I DRIVE IN HIGHWAY MY FUEL GAUGE IS GOES CRAZY THEIR GOING UP THEN DOWN THEN WARNING LIGHT NO FUEL IN TANK BUT FUEL IS FULL THAT THE PROBLEM IN MY CAR. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Fuel/Propulsion System
Filed May 9, 2016CA

AFTER FUELING MY CAR, THE GAS GAUGE IMMEDIATELY DROPPED TO EMPTY AND THE LIGHT WOULD COME ON. WHILE DRIVING IT WOULD THEN SLOWLY CREEP UP TO ABOUT 3/4 OF A TANK. AT THE HALF WAY MARK, IT WOULD GO UP AND DOWN GRADUALLY SO THAT I COULD NEVER TRUST HOW MUCH GAS WAS TRULY IN MY TANK, LEADING ME TO ALWAYS WANT TO REFUEL AT THE HALFWAY MARK. THIS HAPPENED CONTINUALLY IN BETWEEN FUELING AND NEVER CORRECTED ITSELF.

Service Brakes
Filed May 9, 2016CA

THERE IS A CURRENT RECALL FOR THIS MAKE AND MODEL CAR TO REPLACE THE BRAKE LAMP SWITCH FOR SAFETY REASONS BUT IT DIDN'T INCLUDE MY VIN FOR SOME REASON, EVEN THOUGH THE EXACT SAME THING HAPPENED ON MY VEHICLE. THE BRAKE LAMP SWITCH WAS FAILING AND NEEDED TO BE REPLACED. I DON'T UNDERSTAND WHY THE RECALL WOULDN'T BE FOR MY CAR AS WELL AS IT'S THE SAME SAFETY CONCERN.

Unknown or Other
Filed Apr 22, 201664,500 milesNY

THERE HAS BEEN NUMEROUS INSTANCES WHEN MY VEHICLE HAS A FULL TANK AND DURING DRIVING THE GAUGE SUDDENLY INDICATE AN EMPTY TANK. THE CHECK ENGINE LIGHT COMES ON ON FURTHER INVESTIGATION I HAVE DISCOVERED THAT THIS IS A COMMON ISSUE WITH THIS MAKE VEHICLE. I AM AFRAID OF TRAVELLING I BELIEVE THAT THIS ISSUE NEEDS TO BE INVESTIGATED AS IT COULD CAUSE A SAFETY ISSUE FOR DRIVERS WHO MAKE THE ASSUMPTION THAT THIS IS ONLY A SENSOR PROBLEM AND CONTINUE DRIVING AND SUDDENLY STALL IN THE MIDDLE OF THE ROAD.

Fuel/Propulsion System
Filed Mar 28, 201665,000 milesCO

AT APPROX 65000 MILES OF NORMAL DRIVING FUEL GAUGE BECAME ERRATIC AND UNRELIABLE. GUAGE READS ANYWHERE FROM FULL TO ONE EIGHTH AND FLUCTUATES ALMOST CONSTANTLY REGARDLESS OF ACTUAL FUEL LEVEL. CHECK ENGINE LIGHT ON PRODUCED ERROR CODE P0464. THIS IS A DANGEROUS SITUATION.

Air Bags
Filed Mar 10, 2016CA

TL* THE CONTACT OWNS A 2009 HYUNDAI SANTE FE. THE CONTACT STATED THAT THE AIR BAG LIGHT WAS CONSTANTLY ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN AND FAILURE MILEAGE WERE UNKNOWN.

Fuel/Propulsion System
Filed Mar 5, 201677,000 milesMA

CK ENGIN LIGHT COMES ON CODE P0464 NOT A LL UNCOMMON.

Fuel/Propulsion System
Filed Jan 28, 2016NY

CHECK ENGINE LIGHT CAME ON. FUEL GAUGE READ EMPTY. I HAD JUST FILLED UP A DAY OR SO PRIOR. I TOOK TO MY MECHANIC HE SAID THAT IT IS THE FUEL SENSOR. SO I FILL UP THE CAR AND RESET MY TRIP TO 0 EVERY TIME I FILL UP NOW. OTHERWISE I HAVE NO IDEA HOW MUCH GAS IS IN THE CAR...THE FUEL GAUGE JUMPS AROUND...SOMETIMES IT SAYS HALF EMPTY...SOMETIMES IT SAYS LOW FUEL LIGHT. THIS IS A DANGEROUS AND EXPENSIVE SITUATION...THE FUEL SENSORS SHOULD NOT FAILING! I SEE THAT MAY OTHER PEOPLE ARE EXPERIENCING THE SAME PROBLEM...ALTHOUGH THIS FIRST HAPPENED OVER THE SUMMER THE PROBLEM IS ONGOING AND APPARENTLY WIDE SPREAD.

Service Brakes
Filed Dec 29, 2015129,500 milesMN

VEHICLE INSPECTION PERFORMED BY MANUFACTURE CERTIFIED TECHNICIAN. TWO ISSUES WERE RECOMMENDED BY THE TECHNICIAN: A) NEW TIRES. ALL 4 TIRES CURRENTLY ON THE VEHICLE ARE AROUND 5 YEARS OLD (BASED ON THE DOT DATE OF MANUFACTURE), AND HAVE BEEN DRIVEN FOR OVER 100,000 MILES (BASED ON ODOMETER READINGS FROM 2010 AND CURRENT). B) NEW REAR BRAKE PADS AND ROTORS. THE INSPECTION REVEALED REAR PADS AROUND 3 MM, AND ROTORS SHOWING RUST. THESE ARE SAFETY ISSUES, WHICH SHOULD BE ADDRESSED BEFORE SELLING THE VEHICLE. REGULAR MAINTENANCE HAS BEEN PERFORMED ON THIS VEHICLE, BUT EXISTING RECORDS DO NOT SPECIFY THAT RECOMMENDED FLUID/TIMING BELT REPLACEMENTS WERE PERFORMED.

Unknown or OtherFire
Filed Dec 23, 2015106,000 milesMD

VEHICLE CAUGHT FIRE WHILE PARKED IN THE DRIVEWAY. VEHICLE HAD NOT BEEN DRIVEN FOR APPROXIMATELY 4 HOURS.

Electrical System
Filed Dec 20, 2015106,000 milesMI

I NOTICED THAT WHEN I WAS IN PARK, THE CAR WOULD JUST SHUT OFF. THIS HAPPENED THREE TIMES WITHIN A FEW WEEK'S TIME. I WAS CONCERNED AND WONDERED IF THE CAR WOULD EVER JUST SHUT OFF WHILE I WAS DRIVING ON THE FREEWAY OR A BUSY STREET. TO MY HORROR, IT HAPPENED! A FEW DAYS AGO I WAS TURNING INTO A PARKING LOT AND THE CAR JUST SHUT OFF!...THERE WAS A CAR BEHIND ME THAT CAME TO A SCREECHING HALT! AGAIN MY GREATEST FEAR IS THAT THE CAR WILL STALL ON ME WHILE THE VEHICLE IS IN MOTION AND IF THAT HAPPENS ON A ROAD WHERE CARS ARE TRAVELLING AT HIGH SPEEDS, THEN I WOULD PROBABLY NOT LIVE TO TELL THE STORY.

Fuel/Propulsion System
Filed Dec 14, 201592,000 milesMA

FUEL LEVEL STOPPED WORKING, CHECK ENGINE LIGHT CAME ON. MECHANIC SAID THE CODE CALLED FOR REPLACEMENT OF FUEL LEVEL SENSORS. $500 REPAIR AND THE PROBLEM WAS NOT CORRECTED. I NEVER KNOW HOW MUCH GAS I HAVE AND I CAN NEVER PUT MORE THAN 8 GALLONS IN WHEN I FUEL UP. BUT GAS GAUGE WILL GO UP TO HAVE THEN DROP TO EMPTY THEN GO UP TO HALF A TANK. VERY HORRIFIC. CHECK ENGINE LIGHT IS ON WHICH WILL CAUSE ME TO FAIL INSPECTION.

Visibility › Defroster/Defogger/Hvac System › Rear Window
Filed Dec 7, 201587,000 milesOH

TL* THE CONTACT OWNS A 2009 HYUNDAI SANTA FE. WHILE DRIVING APPROXIMATELY 30 MPH, THE REAR WINDOW DEFROSTER WAS ACTIVATED AND THE ENTIRE REAR WINDSHIELD EXPLODED, CAUSING GLASS TO SHATTER INSIDE THE VEHICLE. PRIOR TO THE FAILURE, THE VEHICLE REMAINED PARKED FOR THIRTY MINUTES WITH THE HEATER AND DEFROSTER ACTIVATED. THE OUTSIDE TEMPERAURE WAS 27 DEGREES. THE CONTACT SCHEDULED AN APPOINTMENT WITH AN INDEPENDENT MECHANIC WHO SPECIALIZED IN WINDSHIELD REPLACEMENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 87,000.

Air Bags
Filed Dec 3, 2015104,000 milesCA

TL* THE CONTACT OWNS A 2009 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE PARKED, THE AIR BAG WARNING LIGHT ILLUMINATED. THE FAILURE OCCURRED CONSTANTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 104,000. THE VIN WAS NOT AVAILABLE.

Electrical System
Filed Dec 1, 2015LA

THE ENGINE LIGHTS STAYS ON WHEN YOU FILL THE GAS TANK IT STILL SAYS EMPTY WHEN DRIVING EVERYTHING WILL SHUT OFF THIS IS FOR THE SECOND TIME IN LESS THAN A YEAR

Fuel/Propulsion System
Filed Nov 26, 201588,000 milesOK

ONLY 85K MILES ON THE HYUNDAI USED FOR NORMAL DRIVING. THE FUEL GAUGE/SENSORS HAVE BEGUN ACTING ERRATIC. FILLED THE GAS TANK AND GAUGE SHOWED FULL. VERY NEXT MORNING GAUGE DOWN TO A QUARTER TANK. PURCHASED GAS AND ONLY NEEDED 3 GALLONS. FUEL GAUGE ALL OVER THE PLACE AND NOT MEASURING GAS CORRECTLY. CREATES AN UNSAFE CONDITION AS DRIVER DOES NOT RELIABLY KNOW HOW MUCH FUEL IS AVAILABLE. MANY ISSUES LIKE THIS ACCORDING TO POSTS ON INTERNET. HYUNDAI HAS A SYSTEMATIC PROBLEM AND SHOULD REPAIR FREE OF CHARGE.

Fuel/Propulsion System
Filed Nov 25, 201585,000 milesCT

AFTER FILLING VEHICLE WITH FUEL, FUEL GAUGE SHOWED TANK EMPTY AND YELLOW LIGHT ON DASH SHOWS FUEL EMPTY. FUEL GAUGE RECOVERED TO SHOW 1/2 FULL, THEN DISPLAYS ERRATIC RESULTS. ONLINE FORUMS SHOW DEFECTIVE FUEL SENSOR WITH A LARGE NUMBER OF HYUNDAI VEHICLES. THERE SHOULD BE RECALL ON THIS ISSUE. DRIVERS MAY THINK THEY HAVE SUFFICIENT FUEL, TO THEN HAVE VEHICLE RUN OUT OF GAS IN A DANGEROUS DRIVING ENVIRONMENT.

Air BagsCrash2 injured
Filed Nov 5, 201580,000 milesFL

WE WERE REARENDED BY A LARGE PICKUP TRUCK THAT WAS TRAVELLING AT A HIGH RATE OF SPEED AND THE DRIVER DID NOT APPLY HIS BRAKES. WE WERE STRUCK WHILE ATTEMPTING AND MAKING A RIGHT TURN, SPUN AROUND CLOCKWISE AND FLIPPED ON OUR TOP, TOTALLY DEMOLISHING OUR CAR. OUR CONCERN: THE AIRBAG SYSTEM DID NOT ENGAGE RESULTING IN INJURIES REQUIRING IMMEDIATE TRANSPORTATION FOR HOSPITALIZATION FOR THE DRIVER AND PASSENGER. THE ACCIDENT OCCURRED ON A PAVED, RURAL-TYPE STREET WITH LITTLE TRAFFIC PRESENT. THE DRIVER HAS A BROKEN NECK, MULTIPLE INJURIES INCLUDING A CLOSED HEAD CONCUSSION.

Fuel/Propulsion System
Filed Nov 4, 201578,000 milesPA

CAR LOST POWER WHILE IN MOTION TAKING A TURN AND SLOWING DOWN TO A STOP. STARTED JULY 2015, ONCE AGAIN IN AUG. NOW SINCE OCT, HAPPENS MORE REGULARLY, SOMETIMES TWICE A DAY. DEALER LOOKED AT IT TWICE. NO CODES, CAN'T REPLICATE SO THEY DON'T KNOW WHAT'S CAUSING THE PROBLEM. REPLACED TCS AND DID RECALL 9H292430 ALL WITH NO LUCK. DEALERS NEXT BEST GUESS IS REPLACING THROTTLE BODY.

Fuel/Propulsion System
Filed Nov 2, 201595,000 milesAZ

SEVERAL MONTHS AGO, THE CHECK ENGINE LIGHT CAME ON. I TOOK THE CAR TO THE DEALER AND WHILE NOTHING WAS WRONG WITH THE ENGINE, I NEEDED TO PAY $1000 TO REPAIR THE SENSOR BECAUSE I NEEDED MY CAR EMISSION INSPECTED. IN THE LAST MONTH, WHILE ON A ROAD TRIP, THE CHECK ENGINE LIGHT CAME ON AGAIN AND THE CAR JUST LOST POWER AND STALLED. WHEN WE RESTARTED THE CAR, THE LIGHT WAS STILL ON BUT WENT OFF THE NEXT DAY. SINCE THEN, THE CHECK ENGINE LIGHT COMES ON RANDOMLY AND THE FUEL GAUGE JUMPS ALL OVER THE PLACE. IT WILL INDICATE I HAVE 88 MILES TO EMPTY AND THEN JUMP BACK UP TO 130. THE CHECK ENGINE LIGHT WILL COME ON ONE DAY AND BE OFF THE NEXT.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2009 Hyundai Santa FE → · Every Santa FE year → · How the figures are calculated →