IN SEPTEMBER 2015 I BEGAN TO HAVE ISSUES WITH THE ANTI-LOCK BRAKING SYSTEM. THE ANTI-LOCK BRAKES ENGAGE WITH NO NOTICE. IT CAN BE PERFECTLY DRY OUTSIDE AND SUDDENLY THEY CONNECT AND START GRINDING. IT CAN HAPPEN AT ANY TIME, EVEN WHEN THE BRAKES ARE NOT APPLIED, WITH NO WARNING, BUT ALMOST ALWAYS WHEN I'M SLOWING DOWN TO LESS THAN 5 MILES AN HOUR. I HAVE CONTACTED HYUNDAI, BUT THEY CLAIM THERE IS NO RECALL FOR THIS ISSUE ON THIS MODEL, THOUGH THERE IS A RECALL FOR THIS EXACT PROBLEM ON OTHER HYUNDAI MODELS. IF THE ANTI LOCK SYSTEM ENGAGES SUDDENLY AT HIGHER SPEEDS (WHICH IT DOES) THIS COULD CAUSE AN ACCIDENT. THE PROBLEM IS GETTING PROGRESSIVELY WORSE AND NOW HAPPENS EVERY TIME I DRIVE THE VEHICLE.
2004 Hyundai Santa FE complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2004 record →
TL* THE CONTACT OWNS A 2004 HYUNDAI SANTA FE. IN OCTOBER OF 2014, THE VEHICLE WAS TAKEN TO THE DEALER TO BE REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 14V435000 (SUSPENSION). THE VEHICLE WAS INSPECTED AND A PROTECTOR PLATE WAS INSTALLED ON THE FRONT COIL SPRING. IN APRIL OF 2016, WHILE THE VEHICLE WAS UNDERGOING ROUTINE MAINTENANCE, THE CONTACT WAS INFORMED THAT THE FRONT COIL SPRING WAS CORRODED AND RUSTED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 176,000.
TL* THE CONTACT OWNS A 2004 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE REAR DRIVER SIDE SEAT BELT WARNING LIGHTS ILLUMINATED, WHICH INDICATED THAT IT WAS NOT CONNECTED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE SAS NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.
A STRONG ODOR OF GASOLINE WAS NOTICEABLE UPON ENTERING MY GARAGE. FURTHER INSPECTION REVEALED GAS LEAKING FROM MY '04 HYUNDAI SANTA FE. THE SERVICE STATION DETERMINED THAT A FUEL TANK AND CENTER HEAT SHIELDING REPLACEMENT WAS NECESSARY AS BOTH WERE DEFECTIVE, LEAKING FUEL, AND POSED A VERY HIGH RISK OF DANGER. NEEDLESS TO SAY, I WAS STUCK PAYING A VERY HEFTY BILL TO THE REPAIR CENTER RATHER THAN WORRYING ABOUT BLOWING UP MYSELF, MY PASSENGERS, OR MY HOUSE. I SEE THAT THERE HAVE BEEN OTHER COMPLAINTS ABOUT THE SAME PROBLEM WITH THIS MAKE AND MODEL OF HYUNDAI.
RECENTLY THE ENGINE THROTTLE STARTED TO REV UP AND WANTING TO ACCELERATEWHEN I AM GOIN VERY VERY SLOW STUCK IN TRAFFIC OR JUST DEIVING UNDER 30 MPH. I WOULD HAVE TO APPLY THE BRAKES VERY HARD AND THAT WOULDN'T WORK SO I WOULD HAVE TO PUT IT INTO NEUTRAL AND WAIT FOR THE THROTTLE TO CALM DOWN. I WENT TO MY MECHANICS AND THEY PUT THE COMPUTER MONITOR ON MY SANTA FE BUT NO CODES CAME UP SHOWING ANY PROBLEMS. THEY CHECKED THE THROTTLE CABLE AND IT WAS FINE. THEY TOLD ME THAT OTHER SANTA FE OWNERS EXPERIENCED THE SAME PROBLEM.
CAR STALLS WITHOUT WARNING WHILE DRIVING. FIRST OCCURRENCE WAS OVER A YEAR AGO. I WAS DRIVING DOWN I5 GOING 70 MPH WHEN THE CAR SUDDENLY DIED. I LOST MY POWER STEERING AND BRAKES. I MANAGED TO COAST TO THE NEXT EXIT. IT STARTED AFTER SITTING A FEW MINUTES. AND I WAS ABLE TO MAKE IT HOME. I'VE RECEIVED CODES FOR CAMSHAFT SENSOR, MISFIRES, LOW CATALYST. I'VE CHANGED THE CAM AND CRANK SENSORS, COILS, SPARK PLUGS, TIMING BELT AND ASSEMBLY, FUEL PRESSURE REGULATOR AND FUEL PUMP OVER THE PAST YEAR. STILL HAVING THE ISSUE. CAR DRIVES FANTASTIC FOR ABOUT 10 MILES AND STALLS OUT. AFTER WAITING ABOUT 5 MIN. IT CAN BE DRIVEN FOR ANOTHER FEW MILES BEFORE STALLING OUT AGAIN. CHECK ENGINE LIGHT DOES NOT TURN ON WHEN IT STALLS NOW. VERY DANGEROUS WHEN TRYING TO DRIVE IN TOWN OR ATTEMPTING TO MERGE INTO TRAFFIC. YOU NEVER KNOW WHEN IT WILL STALL OUT.
TL* THE CONTACT OWNS A 2004 HYUNDAI SANTE FE. AFTER THE VEHICLE WAS REFUELED, THE CONTACT NOTICED FUEL LEAKING FROM THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 180,000.
PLEASE I NEED SOMEONES HELP ME CALL ME [XXX] I HAVE DC IN MY BAKE INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
TL* THE CONTACT OWNS A 2004 HYUNDAI SANTA FE. WHILE DRIVING AT 55 MPH, THE GEAR SHIFTER FAILED AND THE VEHICLE ACCELERATED. THE CONTACT HAD TO KEEP HER FOOT ON THE BRAKE PEDAL IN ORDER TO AVOID CRASHING. THE CHECK ENGINE LIGHT ILLUMINATED. THE CONTACT COASTED THE VEHICLE OVER TO THE SIDE OF THE ROAD, TURNED OFF, AND RESTARTED THE ENGINE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 02/12/16*LJ THE CONSUMER STATED THE VEHICLE WAS REPAIRED.*JS
TL* THE CONTACT OWNS A 2004 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE EXITING A PARKING LOT, THE STEERING WHEEL AND BRAKES SEIZED AS THE VEHICLE VEERED TO THE LEFT WITHOUT WARNING. THE FAILURE CAUSED THE CONTACT TO SLIGHTLY GO OVER A CURB HOWEVER, THE CONTACT WAS ABLE TO APPLY FORCE AND PULL THE VEHICLE TO THE SIDE AND PARK. THE VEHICLE WAS TOWED TO THE CONTACTS RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 161,516.
WHEN I PUT GAS IN MY CAR IT WILL NOT START AFTERWARD. FIRST IT STARTED ONLY WHEN MY CAR WAS TURNED OFF. WHEN I LEFT MY CAR RUNNING IT WAS OK. NOW IT TURNS OFF WHEN MY CAR IS RUNNING ALSO. THE MECHANIC SAID, IT MAY BE A BAD FUEL PUMP, COST $350 TO REPLACE, BUT CAN'T GUARANTEE THIS WILL FIX THE ISSUE. I SEE I AM NOT THE ONLY ONE WITH THIS ISSUE. WHY IS THIS NOT A RECALL?? I GOOGLE IT AND THERE ARE SO MANY PEOPLE WITH SAME PROBLEM. ALSO WITH THE CAR ACCELERATING BY ITSELF. I THOUGHT I WAS CRAZY. I SEE NOW THAT OTHERS ARE HAVING THIS PROBLEM AS WELL. EVERYONE SAID I IMAGINED IT. WHY IS THIS NOT A RECALL?
TL* THE CONTACT OWNS A 2004 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS AWAITING DIAGNOSTIC TESTING AND REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
THE VEHICLE TRIES TO SLOW DOWN OR ACCELERATE WHILE DRIVING ON CITY STREETS
TL* THE CONTACT OWNS A 2004 HYUNDAI SANTA FE. IMMEDIATELY AFTER REFUELING THE VEHICLE, IT WOULD SUDDENLY STALL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE PURGE VALVE FAILED AND THE FUEL TANK WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 92,000.
TL* THE CONTACT OWNS A 2004 HYUNDAI SANTA FE. THE CONTACT STATED THAT IMMEDIATELY AFTER REFUELING THE VEHICLE, IT WOULD SUDDENLY STALL. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE PURGE VALVE AND THE FUEL TANK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 92,000.
I SMELLED GAS RECENTLY WHEN OPENING AND GETTING INTO MY 2004 SANTA FE. I TOOK IT TO A CAR REPAIR SHOP. THEY INSPECTED IT AND FOUND RUST HOLES IN THE GAS TANK WHICH GAS WAS LEAKING OUT OF! I CAN'T IMAGINE THE HOW TERRIBLE AN EVENT COULD HAVE OCCURRED IF THE LEAKING GAS HAD EXPLODED WHEN I STARTED THE CAR OR BEEN CLOSE TO AN OPEN FLAME WITH THE CAR WHEN IT WAS LEAKING. I HAVE OWNED MANY CARS IN MY LIFE AND HAVE NEVER HAD A FUEL TANK RUST OUT. I THINK THE NHTSA NEEDS TO TAKE A VERY CLOSE LOOK AT THIS PROBLEM AND POSSIBLY ISSUE A RECALL ON THE GAS TANKS OF SANTA FES AND OTHER VEHICLES THEY MANUFACTURE THAT USE THE SAME GAS TANK.
ON DAY THE AIR BAG WARNING LIGHT CAME ON ON THE VEHICLE AND HAS NEVER GONE OFF. THE DEALER TOLD ME THAT THE AIR BAG CONTROL MODULE HAD FAILED. THE DEALER TOLD ME THE REPAIR WOULD COST $450!. I COULD NOT AFFORD TO SPEND THAT MUCH MONEY TO HAVE IT FIXED. I HAVE ALREADY SPENT OVER $3000 ON REPAIRS FOR THIS VEHICLE AND I CANNOT AFFORD TO PUT ANY MORE MONEY IT TO. FROM THE NUMBER OF AIR BAG COMPLAINTS I HAVE SEEN I THINK THERE SHOULD BE A RECALL ISSUED.
THE AIR CONDITIONER CUTS OFF ON LEVEL 4 WHILE DRIVING IF I CUT IT DOWN TO LEVEL 3 IT COMES BACK ON BUT WILL EVENTUALLY CUTS OFF COMPLETELY.. IS THERE A RECALL ON AC PARTS, BLOWER, CODES ETC?? THIS HAPPENS TOOO MUCH..ITS REALLY FRUSTRATING
TL* THE CONTACT OWNS A 2004 HYUNDAI SANTA FE. WHILE DRIVING APPROXIMATELY 35 MPH, THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT STATED THAT AN ERROR MESSAGE DISPLAYED TO CALL THE DEALER. THE VEHICLE WAS DRIVEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT THEY NEED TO REPLACE THE SPO NAVIGATION SYSTEM. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 5,389.
CAR SHUTS OFF WHILE DRIVING, LOSING POWER STEERING AND BRAKES, WHILE TRAVELING AT HIGHWAY SPEED OR BRAKING DOWN A WINDY CANYON ROAD. PROBLEM INCLUDES INTERMITTENT JERKING, JUMPING, HICCUPPING - WHATEVER YOU WANT TO CALL IT, IT'S NOT SAFE TO DRIVE. FIRST MONTH, AFTER BRAND-NEW NY DEALERSHIP PURCHASE, I REPLACED MY THROTTLE POSITION SENSOR 3 TIMES. TROUBLE WITH MY CURRENT PROBLEM BEGAN AT 4 YEARS, WELL UNDER 30,000 MILES. FOR A YEAR I HAD TO FEAR FOR MY LIFE EVERY TIME I DROVE, NEVER KNOWING IF THIS TRIP WOULD KILL ME OR OTHER MOTORISTS. WHY DID I HAVE TO DRIVE IT? BECAUSE THE HYUNDAI DEALERSHIPS IN LOS ANGELES COULDN'T DIAGNOSE THE PROBLEM IF THEY COULDN'T CAUSE IT TO HAPPEN AND THERE IS NO ERROR CODE WHEN TESTED. A YEAR OF FEAR. JUST THE HESITATION JERKING IS SCARY ENOUGH WHILE DRIVING, BUT WHEN IT ACTUALLY SHUTS DOWN? WHEN YOUR RPM INDICATOR DROPS FROM 2,000 TO 0 AND YOU'RE FIGHTING FOR YOUR LIFE TURNING THE STUCK STEERING WHEEL AND PULLING UP THE EMERGENCY BRAKE HOPING YOU DON'T CAREEN OFF A WINDING CLIFF OR COAST HEAD ON INTO UNSUSPECTING TRAFFIC OR CLICKING YOUR HAZARDS ON AND PRAYING NO ONE HITS YOU ON AN OILY RAIN SLICK PAVEMENT AT NIGHT ON THE 101 FREEWAY - THAT IS WHEN IT REALLY MAKES YOUR HEART JUMP OUT OF YOUR CHEST. AFTER 11 MONTHS OF SHUTTING OFF, IT GOT SO BAD IT WOULDN'T TURN ON AGAIN AND FINALLY MY CHECK ENGINE LIGHT CAME ON AND THEY WERE ABLE TO DIAGNOSE THE CRANK SHAFT SENSOR. IN THE PROCESS OF FIXING, THEY MADE A LEAK IN MY POWER STEERING HOSE AND DAMAGED MY
TL* THE CONTACT OWNS A 2004 HYUNDAI SANTA FE. WHILE PARKED IN THE DRIVEWAY, THE VEHICLE ROLLED BACKWARDS. THE VEHICLE KNOCKED THE CONTACT DOWN AND ROLLED OVER HER KNEES. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. NO POLICE REPORT WAS FILED. THE VEHICLE RESTARTED AND WAS TOWED TO A DEALER, WHO STATED THAT THE EMERGENCY BRAKE SHOULD HAVE BEEN ENGAGED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 3,300. ..UPDATED 09/03/15 *BF UPDATED 11/02/2017*CN
TL* THE CONTACT OWNS A 2004 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE REAR DRIVER AND REAR MIDDLE SEAT BELT CLIP FRACTURED. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.
TL* THE CONTACT OWNS A 2004 HYUNDAI SANTA FE. WHILE DRIVING APPROXIMATELY 30 MPH, A LOUD NOISE EMITTED FROM THE FRONT PASSENGER SIDE AND THE PASSENGER SIDE OF THE VEHICLE SUDDENLY LOWERED. UPON INSPECTION, THE CONTACT DISCOVERED THAT THE FRONT COIL SPRING HAD FRACTURED AND PART OF THE SPRING HAD PUNCTURED THE FRONT PASSENGER TIRE CAUSING THE TIRE TO DEFLATE. THE VEHICLE WAS TOWED TO THE DEALER WHO INDICATED THAT THE COIL SPRING WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000.
TL* THE CONTACT OWNS A 2004 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE ATTEMPTING TO ACCELERATE, AN ABNORMAL NOISE EMITTED FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
TL* THE CONTACT OWNS A 2004 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE AIR BAG WARNING LAMP REMAINED ILLUMINATED NEAR THE FRONT PASSENGER SIDE, INDICATING A MALFUNCTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT WAS MADE AWARE THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V435000 (SUSPENSION) AND WAS WAITING FOR THE RECALL NOTIFICATION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 137,000.
TL* THE CONTACT OWNS A 2004 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE AIR BAG WARNING LAMP FLASHED RANDOMLY. THE VEHICLE WAS ALSO INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V435000 (SUSPENSION). THE PART WAS UNAVAILABLE TO SCHEDULE THE RECALL REPAIR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 99,000.
2004 HYUNDAI SANTA FE. CONSUMER REQUESTS REMAINING REIMBURSEMENT FOR RECALL REPAIRS. *SMD
GOT INTO CAR MORNING OF THE TENTH. CAR WAS MAKING NOISE. PARKED CAR. HUSBAND TOOK LOOK AT IT NOTICE HEAT SHIELD LOSE. THAT DID NOT TURN OUT TO BE NOISE.ON CLOSER INSPECTION NOTICE BROKEN COIL SPRING FRONT DRIVERS SIDE. FUNNY THEY ARE RECALLING THIS MODEL CAR FOR THIS POTENTIAL PROBLEM, BUT MY 2004 SANTA FE ACTUALLY HAD THIS FAILURE AND IT IS NOT COVERED ! *TR
AS I APPROACHED A STOP LIGHT AND MY CAR BEGAN TO SLOW, IT DIDN'T SHIFT ALL THE WAY INTO FIRST GEAR. WHILE STOPPED AT THE LIGHT, IT REMAINED AT A HIGH RPM WHILE THE BRAKE WAS PRESSED. WHEN THE LIGHT CHANGED, AND THE GAS PEDAL WAS PRESSED, MY CAR "KICKED" DOWN INTO FIRST AND IMMEDIATELY BACK IN TO SECOND. A FEW DAYS LATER WHILE AT A STOP LIGHT, MY CAR DIED. AFTER A FEW MINUTES, IT STARTED BACK UP. AFTER BRINGING IT TO THE DEALER (IT HAD DIED ON MY THREE TIMES AT THIS POINT) TO HAVE IT SERVICED, I WAS TOLD THAT THEY COULD NOT FIND ANYTHING WRONG WITH THE VEHICLE. THEY WERE ABLE TO "FEEL" THE SHIFTING ISSUES WHEN STOPPING BUT THEY COULDN'T TELL ME WHAT WAS WRONG WITH IT. SINCE I'VE HAD MY VEHICLE BACK FROM THE SHOP, IT HAS BEEN HAVING HIGH IDLE SURGES WHERE THE RESTING IDLE RPM IS AT 2000, IN ADDITION, WHEN THE VEHICLE IS IN NEUTRAL IT ACTS AS IF SOMETHING IS PUSHING THE GAS PEDAL WHILE MY FOOT IS ON THE BRAKE GOING BACK AND FORTH BETWEEN 800 AND 2000 RPM. WHEN THE VEHICLE IS IN DRIVE AND MY FOOT IS ON THE BRAKE, IT ALSO FEELS LIKE MY VEHICLE WANTS TO GET UP AND GO (AGAIN LIKE SOMETHING IS PUSHING ON THE GAS PEDAL). I HAVE TAKEN MY VEHICLE TO TWO DIFFERENT PLACES AND BOTH PLACES CAN'T PINPOINT WHAT IS WRONG WITH MY VEHICLE. IT'S STARTING TO BECOME A SAFETY CONCERN. WHAT IF WHATEVER IS GOING ON WITH MY VEHICLE OVERRIDES THE BRAKE SYSTEM AND I END UP HURTING SOMEONE? *TR
THIS VEHICLE WAS DRIVEN APPROX. 1/2 MILE FROM HOME WHEN POWER STEERING AND BRAKES FAILED. IT WAS PULLED OFF OF THE ROAD AND STOPPED WITH THE EMERGENCY BRAKE. IMMEDIATELY FLAMES SHOT UP THE WINDSHIELD. THE ENTIRE INTERIOR WAS COMPLETELY DESTROYED AS WELL 3/4 OF THE EXTERIOR. *TR
HYUNDAI RECALL CAMPAIGN 124/THE DEALER ORDERED THE FRONT COIL SPRING ON 12/16/2014 AND HAS NEVER RECEIVED IT. HYUNDAI CAN NOT TELL THEM WHERE THE PART IS AND HAS NOT BEEN HELPFUL IN LOCATING ANOTHER PART. A TIRE BURST DUE TO THE RECALLED PART SO THE CAR HAS BEEN SITTING UNDRIVEABLE AT THE MAGUIRE DEALERSHIP IN ITHACA NY FOR OVER A MONTH. AS A CONSUMER WE HAVE NOT BEEN ABLE TO GET ANY ANSWERS FROM HYUNDAI. THIS IS A RECALLED PART AND THEY ARE NOT MAKING ANY EFFORT TO FIX THE VEHICLE. *TR
TL* THE CONTACT OWNS A 2004 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THERE WAS A LOUD NOISE COMING FROM THE FRONT END AS THE VEHICLE VEERED TO THE RIGHT. THE VEHICLE WAS SHIFTED TO PARK TO STOP THE VEHICLE. THE VEHICLE WAS TOWED TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE FRONT DRIVER'S SIDE COIL SPRING NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. ADDITIONALLY, THE CONTACT NOTICED THAT THE COIL SPRING OF THE FRONT PASSENGER'S SIDE FRACTURED. THE VEHICLE WAS TOWED TO THE DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V350000 (SUSPENSION). THE FAILURE MILEAGE WAS 92,000.
WHILE LOOKING FOR A PARKING PLACE, THE AIR BAG IN THE BACK OF THE DRIVER SIDE FRONT SEAT SPONTANEOUSLY DEPLOYED, INJURING MY BACK AND MY LEFT KNEE. MY CHIROPRACTOR GOT MY BACK SOMEWHAT REPAIRED, BUT MY KNEE ENDED UP HAVING A MENISCUS TEAR THAT HAS NOT YET BEEN REPAIRED. HYUNDAI IS WILLING TO REPLACE WHAT MY INSURANCE COMPANY PAID OUT FOR MEDICAL CARE AND TO FIX MY CAR. I WILL BE HAVING MEDICAL ISSUES FOR THE REST OF MY LIFE THANKS TO THIS AIR BAG INCIDENT. I BELIEVE HYUNDAI SHOULD PAY FOR ALL FUTURE MEDICAL ISSUES RESULTING FROM THIS INCIDENT BUT .... THEY INVESTIGATED AND ARE SAYING THAT THE "COMPUTER SHOWS AN IMPACT SEVERE ENOUGH TO CAUSE THE DEPLOYMENT" SO THEY ARE WILLING TO REPLACE THE SEAT AND REIMBURSE ONLY THE INSURANCE COMPANY. THEY SAY FUTURE MEDICAL ISSUES ARE MY RESPONSIBILITY. I DO NOT BELIEVE THIS SHOULD BE THIS WAY. THEIR PRODUCT CAUSED IT, THEY SHOULD BE RESPONSIBLE! *TR
THE VEHICLE ACCELERATED TO A HIGH RATE OF SPEED WHEN JUST TOUCHING THE GAS PEDAL. THE BRAKE MUST IMMEDIATELY BE ENGAGED TO SLOW THE CAR. ONCE THE CAR IS MOVING THE ACCELERATOR WORKS. WHILE CRUISING THE ENGINE RPM SURGES FORCING THE BRAKES TO BE ENGAGED.THIS IS A DANGEROUS SITUATION IN TRAFFIC. THE PREVIOUS OWNER SAID THE VEHICLE HAS BEEN DOING THIS FOR YEARS AND SHE JUST LIVED WITH IT. IT IS UNSETTLING TO HAVE A VEHICLE SURGE WHENEVER IT WANTS. *TR
TL* THE CONTACT OWNS A 2004 HYUNDAI SANTA FE. THE CONTACT STATED THAT THERE WAS A STRONG VIBRATION COMING FROM THE FRONT BRAKES. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER ON MULTIPLE OCCASIONS WHERE IT WAS REPAIRED BUT THE FAILURE RECURRED. THE REPAIR SPECIFICS WERE NOT AVAILABLE. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 04V131000 (SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS NOT AVAILABLE. UPDATED 12/22/14*LJ THE CONSUMER STATED THE VEHICLE HAS HAD A PULSATING SENSATION FROM THE BRAKES. THE VEHICLE WOULD TAKE LONGER TO STOP AND THERE WOULD BE VIBRATION IN THE STEERING WHEEL. THE CONSUMER WAS INFORMED THERE WAS THE VEHICLE WAS NOT INCLUDED IN THE RECALL FOR THE BRAKES. THE CONSUMER NEARLY HAD AN ACCIDENT WITH A SEMI TRUCK DUE TO THE FAILURE. UPDATED 05/26/2015 *JS
I WAS COMING HOME FROM THE STORE AND HAD JUST TURNED INTO MY DRIVEWAY WHEN MY CAR SUDDENLY VEERED TO THE RIGHT AND STOPPED. I HEARD A LOUD NOISE AND THE ENTIRE SIDE OF MY CAR COLLAPSED ON THE RIGHT SIDE. SOMETHING WAS STICKING INTO THE TIRE. I HAD TO HAVE IT TOWED TO THE DEALERS AND REPAIRED. IT COST US OVER $500. IT WAS STILL UNDER THE DEALERS WARRANTY, BUT WAS NOT COVERED. WE FEEL WE SHOULD BE REIMBURSED. *TR
TOOK MY HYUNDAI SANTA FE IN FOR THE RECALL ON THE SPRING ISSUE. AFTER RETURNING HOME AND LOOKING AT THE WORK ORDER THAT LISTED THEIR ACTIVITY AS INSTALLING A ?FRONT SPRING PROTECTOR INSTALLATION,? I CALLED THEIR NATIONAL CONSUMER HELP NUMBER AND ASKED ABOUT THE PARAMETERS USED IN EVALUATING THE REPAIR DECISION. HER ANSWER WAS: THE DEALER WILL INSPECT AND DO EITHER A SPRING REPLACEMENT IF SEVER DAMAGE IS FOUND OR INSTALL A FRONT SPRING PROTECTION KIT AND SPRAY APPLICATION (OF SOMETHING) IF MODERATE DAMAGE IS FOUND. I QUESTIONED THE PARAMETERS FOR LEADING TO A DECISION, THE FIRST PERSON I TALKED TO SAID IT WAS THE DEALERS RESPONSIBILITY. I RESPONDED BY ASKING FOR A SUPERVISOR, AFTER TRANSFER SHE REPEATED THE PREVIOUS ANSWER. I HAVE BEEN INVOLVED IN MANY STRUCTURAL EVALUATIONS OF RUSTY STRUCTURAL ELEMENTS. ONE CANNOT JUST EYEBALL A SITUATION LIKE THIS, THERE ARE PARAMETERS FOR THE REPAIR OR REPLACEMENT. I FOUND THE SUPERVISORS ANSWER, THAT SHE COULD NOT DIRECT ME TO A CORPORATE ENGINEERING OFFICE FOR SPECIFIC DESIGN PARAMETERS AND THAT THE DEALERS WOULD BE MAKING THE DECISIONS WAS QUESTIONABLE AT BEST IN TERMS OF THEIR ANSWER, WITH NO DEFINED EVALUATIVE CRITERIA AND THEIR RELIABILITY ON THE DEALERS TO MAKE A SAFETY CHOICE OVER A ECONOMIC ONE. THE RECALL WAS FROM HYUNDAI NOT THE DEALER I PURCHASED FROM. THERE WERE TWO OTHER INSTANCES RELATING TO RUST ON THIS CAR, THE CAR NEEDED TO HAVE ITS FUEL TANK REPLACED A FEW YEARS AGO BECAUSE IT WAS RUSTING AND LEAKING GASOLINE, I HAVE THE
2004 HYUNDAI SANTA FE. CONSUMER WRITES IN REGARDS TO FRONT COIL SPRING RECALL. *SMD THE CONSUMER STATED SHE WAS DRIVING AT A SLOW SPEED, WHEN THE FRONT COIL SPRING FAILED AND THE VEHICLE IMMEDIATELY CAME TO STOP WITH THE COIL SPRING PUSHING AGAINST THE RIGHT TIRE . THE CONSUMER IS SEEKING REIMBURSEMENT FOR THE DECEMBER 19, 2011 INCIDENT. *JB
ON 12/31/2012, THE COIL SPRING ON MY 2004 HYUNDAI SANTA FE FRACTURED AND PUNCTURED THE RIGHT FRONT TIRE OF THE VEHICLE. I PAID UPWARDS OF $2000 ON 1/7/2013 TO HAVE THIS REPAIRED. I HAVE SINCE TRADED IN THE VEHICLE AND NO LONGER OWN IT. I RECENTLY RECEIVED A RECALL NOTICE FROM HYUNDAI USA DESCRIBING THE SAME COIL SPRING FRACTURE THAT I EXPERIENCED A COUPLE OF YEARS EARLIER. THIS RECALL IS CALLED 'CAMPAIGN124' BY HYUNDAI. TODAY (11/4/2014), I CALLED TO INQUIRE ABOUT THE POSSIBILITY FOR SOME REIMBURSEMENT FOR THE REPAIR I HAD PERFORMED AFTER MY INCIDENT. I WAS INFORMED THAT THIS WAS NOT POSSIBLE SINCE I NO LONGER OWNED THE VEHICLE AND THE REPAIR COULD NOT BE INSPECTED BY HYUNDAI, I DON'T FEEL THAT THIS IS RIGHT AND I SHOULD BE ENTITLED TO SOME REIMBURSEMENT. IF REQUESTED, I WOULD BE ABLE TO PROVIDE DETAIL OF THE WORK PERFORMED BY THE MECHANIC WHO PERFORMED THE SERVICE. *TR
TL* THE CONTACT OWNS A 2004 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, A LOUD NOISE EMITTED FROM THE FRONT PASSENGER SIDE OF THE VEHICLE. THE VEHICLE WAS TOWED TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE FRONT COIL SPRING NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V435000 (SUSPENSION). THE FAILURE MILEAGE WAS 70,000.
TL* THE CONTACT OWNS A 2004 HYUNDAI SANTA FE. WHILE DRIVING APPROXIMATELY 40 MPH, A LOUD NOISE EMITTED FROM THE FRONT PASSENGER SIDE OF THE VEHICLE. THE VEHICLE WAS TOWED TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE FRONT COIL SPRING NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.
THE FIRST OCCURRENCE WAS TUES. OCT. 21 BACKING OUT OF A DRIVEWAY AND WENT TO PUT THE CAR IN DRIVE. IT STALLED RIGHT IN THE MIDDLE OF A VERY BUSY ROAD. I PUT IT IN PARK AND TRIED TO START IT AGAIN. IT DID START BUT DID NOT FEEL LIKE IT WOULD CONTINUE TO RUN. HOWEVER, IT DID. THE SECOND TIME WAS YESTERDAY WHEN I WAS DRIVING DOWN A FOUR LANE ROAD AT 40 MILES AN HOUR AND IT JUST STOPPED RUNNING. I WAS SO THANKFUL IT WAS LATER IN THE EVENING AND TRAFFIC WAS VERY MINIMAL. I PUT IT IN PARK AND IT DID START BUT AGAIN DID NOT FEEL LIKE IT WOULD CONTINUE. IT FELT LIKE IT WOULD STALL AGAIN BUT DID NOT, 2 MORE TIMES BEFORE I GOT HOME. I CALLED THIS MORNING TO GET IT RIGHT IN AND NEVER HEARD BACK. I AM AFRAID TO DRIVE IT BECAUSE OF THE TRAFFIC ON MOST OF THESE ROADS. I DO NOT FEEL LIKE I WAS TAKEN SERIOUSLY EVEN THOUGH I RECEIVED A RECALL NOTICE IN SEPT. BUT HAVE MANAGED TO MISPLACE IT. I DO NOT REMEMBER WHAT THE RECALL WAS FOR. THE SECOND TIME THIS HAPPENED A PANEL LIGHT DID COME ON. IT WAS THE MALFUNCTION INDICATOR LIGHT. I AM WORRIED ABOUT AN ACCIDENT AND POSSIBLE DEATH WITH THIS HAPPENING TO THE CAR. *TR
THIS VEHICLE HAS BEEN DRIVEN EXTENSIVELY YEAR ROUND, INCLUDING SNOWY NORTHEAST OHIO WINTERS. ON A SOMEWHAT COLD DAY IN MARCH 2014, MY 2004 SANTA FE SAT OUTSIDE ON A SURFACE LOT FOR APPROXIMATELY 14 HOURS. AS I PULLED MY CAR OUT OF THE PARKING SPACE, THE CAR LURCHED TO THE FRONT RIGHT AND CAME TO A HALT. I HAD PULLED FORWARD APPROXIMATELY 3 FEET, HAD TURNED THE WHEEL SLIGHTLY TO THE RIGHT, AND JUST BEGAN TO HIT THE GAS TO PULL OUT OF THE PARKING SPACE. IT WAS QUITE OBVIOUS THAT MY FRONT RIGHT TIRE HAD BLOWN VIOLENTLY. NO ACCIDENTS OCCURED WITH OTHER VEHICLES AND NO INJURIES OCCURED; HOWEVER, SHOULD SOMEONE HAVE BEEN STANDING NEAR THE FRONT RIGHT TIRE, SOMEONE MAY HAVE BEEN HURT. WHILE TRYING TO CHANGE THE TIRE, IT BECAME OBVIOUS THAT THE SPRING HAD BROKEN AND MADE CONTACT WITH THE TIRE. THE VEHICLE NEEDED TO BE TOWED ON A FLATBED AND REPAIRS WERE MADE. I STILL OWN THE VEHICLE, AND I AM NOW AWARE THAT THIS PART HAS BEEN RECALLED FOR THIS EXACT ISSUE. I AM CONCERNED ABOUT THE INTEGRITY OF THE SPRING ON THE OPPOSITE SIDE AS IT IS CURRENTLY AN ORIGINAL PART. *TR
TL* THE CONTACT OWNS A 2004 HYUNDAI SANTA FE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V435000 (SUSPENSION). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
RECEIVED LETTER FROM HYUNDAI THAT THE COMPANY WAS "PREPARING A REMEDY" FOR POSSIBLE RUSTING SPRINGS ON MY SANTA FE. I WAITED ABOUT A MONTH FOR SECOND LETTER AS TO WHERE AND WHEN TO GET SPRINGS INSPECTED. CALLED HYUNDAI 1-855-671-3059 GOT RUN AROUND NO ASSISTANCE. I CAN GET CAR INSPECTED MYSELF AND PAY FOR SPRINGS MYSELF. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
TL* THE CONTACT OWNS A 2004 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHEN DRIVING AT VARIOUS SPEEDS, THE FRONT END OF THE VEHICLE SWAYED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V435000 (SUSPENSION) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000.
TL* THE CONTACT OWNS A 2004 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE DRIVER AND PASSENGER SIDE FRONT COIL SPRINGS DEVELOPED CRACKS. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V435000 (SUSPENSION); HOWEVER, THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE DEALER COULD NOT PROVIDE A SPECIFIC TIMEFRAME FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 100,000.
FOR A LONG TIME I KEPT HEARING THIS CLUNKING TYPE NOISE BUT WE COULDN'T FIGURE OUT WHAT IT WAS. THEN ON SUN. SEPT. 21, 2014 I NOTICED SOME EXTRA PLAY IN THE WHEEL. WHEN I MADE A TURN I HAD TO TURN THE WHEEL TWICE AS MUCH AS NORMAL AND THEN IT LOCKED AND I HAD TO REALLY PULL HARD TO GET IT BACK STRAIGHT. WE VERY CAREFULLY DROVE IT TO THE AUTO SHOP ONLY A MILE AWAY. THEY SAID MY POWER STEERING LINE WAS RIPPED OPEN. THEY SAID THE BOLT THAT ATTACHES TO THE POWER STEERING GEAR RACK SHEARED OFF OF THE SUBFRAME. I HAVE PICTURES. ALSO SINCE THERE IS A RECALL ON THE COIL SPRINGS FOR CARS SOLD IN THE SALT BELT I THOUGHT THIS ALSO COULD BE A CORROSION ISSUE BECAUSE THE MECHANIC SAID HE HAS NEVER SEEN THIS BEFORE. THE BOLT DIDN'T COME LOOSE, THE ACTUAL SUBFRAME TORE APART AND THE STEERING RACK WAS JUST HANGING THERE BY ONE BOLT AND OVER TIME IT RIPPED THE RUBBER TO SHREDS. THIS COULD HAVE CAUSE FATALITIES. WE HAD TO PURCHASE A NEW SUBFRAME AND STEERING RACK TO GET THE CAR DRIVABLE. IT SEEMS TO ME IT WAS FAULTY MANUFACTURING OR A RUST CORROSION ISSUE. THE SUBFRAME IS A HUGE THICK IRON FRAME WHERE YOU WOULD THINK NOTHING COULD BREAK IT, BUT IN THIS INSTANCE IT ACTUALLY RIPPED. I WOULD LIKE SOME COMPENSATION FOR THE REPAIRS. I WANTED THIS COMPLAINT OUT THERE BECAUSE IT COULD BECOME A SAFETY ISSUE FOR OTHER DRIVERS. *TR
I BROUGHT THE VEHICLE IN FOR AN OIL CHANGE. THE GENTLEMAN SAID THAT THE FUEL TANK HAS A RUST HOLE IN IT AND IS LEAKING FUEL. THIS IS CAUSED BY A PLASTIC COVER THAT RETAINS SALT AND MOISTURE AND CAUSES THE TANK TO RUST. *TR
TL* THE CONTACT OWNS A 2004 HYUNDAI SANTA FE. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE DECELERATED AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE ACCELERATOR POSITION SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 65,000.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2004 Hyundai Santa FE → · Every Santa FE year → · How the figures are calculated →