2018 Hyundai Santa FE Sport complaints

WHILE DRIVING MY PRACTICALLY NEW 2018 HYUNDAI SANTA FE SPORT WITH 11,653 MILES, IT SUDDENLY JERKED OUT OF CRUISE AT 65 MPH AND THE DASHBOARD LIT UP ALONG WITH THE TOUCH SCREEN THAT SAID TO CALL CUSTOMER CARE IMMEDIATELY. A NICE MAN AT THE OTHER END OF THE PHONE CHECKED MY CAR AS I WAS DRIVING BUT COULD FIND NOTHING AFTER RUNNING THE DIAGNOSTIC. HE SAID I SHOULD BE ABLE TO DRIVE IT ABOUT ANOTHER 300 MILES BUT SHOULD GET TO MY DEALERSHIP AS SOON AS POSSIBLE. I TOLD HIM I WAS OVER 300 MILES FROM HOME SO HE HELPED LOCATE A HYUNDAI DEALERSHIP CLOSER AND I HEADED THAT WAY WHILE STILL TALKING TO THE CUSTOMER CARE GUY. AS I WAS GETTING ON THE ON-RAMP TO TRAVEL I-35, THE CAR JERKED AND ACTED LIKE IT LOST POWER AND I PULLED OVER. THE GUY CALLED A TOW TRUCK TO COME AFTER THE CAR AND HAVE IT TOWED TO THE DEALERSHIP. MY CAR WENT TO THE NEAREST DEALERSHIP WHERE THEY RAN A DIAGNOSTIC AND COULD NOT FIND ANYTHING EITHER AND SAID THEY HAD TO WAIT ON HYUNDAI CORPORATE TO AUTHORIZE THEM TO CHECK THE ENGINE. THAT TOOK SEVERAL MORE DAYS BUT ONCE THEY RECEIVED THE AUTHORIZATION, THEY DROPPED THE OIL PAN AND FOUND METAL SHAVINGS IN THE OIL WHICH INDICATED MY ENGINE WAS BLOWN AND WOULD NEED A REPLACEMENT. INITIALLY, THEY SAID IT MIGHT TAKE UP TO 6 WEEKS. AFTER SEVERAL PHONE CALLS HYUNDAI FINALLY ASSIGNED ME A CASE NUMBER AND A CASE MANAGER. THE CASE MANAGER WAS WORTHLESS, WOULD NOT RETURN MY CALLS OR SEND ANY UPDATES ABOUT THE STATUS OF MY VEHICLE. FINALLY, HYUNDAI CORPORATE ASSIGNED ME ANOTHER CASE

THE BRACKET HOLDING THE CHARCOAL CANISTER BROKE AND THE UNDERCARRIAGE OF THE VEHICLE WAS DAMAGED

TL* THE CONTACT OWNS A 2018 HYUNDAI SANTA FE SPORT. WHILE ACCELERATING FROM A STOP, THE VEHICLE STALLED. THE CONTACT HAD TO RESTART THE VEHICLE AND THE BATTERY WARNING INDICATOR ILLUMINATED. THE FAILURE OCCURRED INTERMITTENTLY. COCONUT CREEK HYUNDAI (4960 NORTH FL-7, COCONUT CREEK, FL 33073, (888) 441-7737) DIAGNOSED THE VEHICLE, BUT COULD NOT FIND A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 8,000.

WENT TO DINNER WITH MY HUSBAND 2/28/2019. THE CHECK ENGINE LIGHT STARTED FLASHING. THE CAR BEGAN TO BUCK AND HESITATED. WE WERE GOING 35MPH. WE GOT TO RESTAURANT, I CALLED JACK GIAMBALVO HYUNDAI SERVICE. I WAS TOLD TO GET VEHICLE TO DEALERSHIP ASAP. MY ENGINE IS BLOWN DUE TO MANUFACTURE DEFECT. I AM BEING TOLD IT COULD BE 3-6 MONTHS OR MORE TILL HYUNDAI CAN GET A NEW ENGINE. I NEED A RELIABLE VEHICLE,JACK GIAMBALVO HYUNDAI IS REFUSING A LOANER CAR UNTIL HYUNDAI APPROVES. I AM NOW GOING INTO MY SECOND WEEK WITH A RENTAL I CAN'T AFFORD, BECAUSE MY VEHICLE WAS USED FOR WORK PURPOSES. PLEASE HELP!!!!!!😞😞😞😞

MY CAR IS 6MONTHS OLD WITH 7600 MILES ON IT. I STOPPED AT A RED LIGHT. MY CAR BEGAN TO SHAKE/SHUDDER AND THEN SHUT OFF. I HAD TO TRY AND RESTART IT 4 TIMES BEFORE IT SUCCESSFULLY RESTARTED. THIS HAPPENED ON A CITY STREET, THANKFULLY RIGHT BEFORE GETTING ON THE HIGHWAY.

ON 2/19/2019 AN UPDATE FOR THE KNOCK SENSOR WAS DONE ON MY VEHICLE. AFTER THE UPDATE I WAS DRIVING ON AN ENTRANCE RAMP TO THE HIGHWAY WHEN MY VEHICLE LOST POWER UPON ACCELERATION. I WAS TOLD BY THE DEALERSHIP THIS IS CALLED LIMP HOME MODE. I WAS TOLD BY THE DEALERSHIP IT IS LIKELY DUE TO THE UPDATE DONE ON THE KNOCK SENSOR AND TO DRIVE IT TO THEIR DEALERSHIP. I DID NOT FEEL IT WAS SAFE TO DRIVE ANY FURTHER THAN NECESSARY SO I HAD IT TOWED . THE DEALER RAN A DIAGNOSTIC AND IT CAME BACK IT NEEDS A NEW ENGINE. THE CURRENT ENGINE ONLY HAS APPROX. 13,000 MILES ON THE ODOMETER. THE DEALER REQUESTED A NEW ENGINE FROM HYUNDAI WHICH WAS APPROVED IN A FEW DAYS. THE DEALER SAID THEY ARE HAVING SEVERAL OTHER VEHICLES OF THIS SAME MAKE, MODEL AND YEAR COME IN FOR THE SAME PROBLEM. IT WAS VERY HAZARDOUS HAVING A VEHICLE UNABLE TO ACCELERATE TO SPEED ON AN ENTRANXE RAMP TO THE HIGHWAY YET ALONE ANYWHERE. WITH ALL THE RECALLS AND LACK OF INFORMATION GIVEN TO ME FROM HYUNDAI OR THE DEALERSHIP IT HAS MADE ME VERY UNEASY ABOUT WHAT WE'RE NOT BEING TOLD

ON 2/8/2019 AN UPDATE FOR THE KNOCK SENSOR WAS DONE ON MY VEHICLE. ON 2/18/19 I WAS DRIVING UP A STEEP HILL ON A HIGHWAY WHEN MY VEHICLE LOST POWER UPON ACCELERATION. I WAS UNABLE TO GO FASTER THAN 17 MPH UPHILL AND 50 MPH ON LEVEL HIGHWAY (SPEED LIMIT IS 70 MPH). IT WAS 16 DEGREES F AND I HAD AN INFANT IN THE CAR. I WAS TOLD BY THE DEALERSHIP IT IS LIKELY DUE TO THE UPDATE DONE ON THE KNOCK SENSOR AND TO DRIVE IT TO THEIR DEALERSHIP. I DID NOT FEEL IT WAS SAFE TO DRIVE ANY FURTHER THAN NECESSARY SO I HAD IT TOWED (I HAD TO PULL OVER CONSTANTLY BECAUSE THE SPEED LIMIT IS 70 MPH). THE DEALER RAN A DIAGNOSTIC AND IT CAME BACK IT NEEDS A NEW ENGINE. THE CURRENT ENGINE ONLY HAS APPROX. 14,500 MILES ON THE ODOMETER. THE DEALER REQUESTED A NEW ENGINE FROM HYUNDAI BUT IT HAS NOT BEEN APPROVED YET AND THEY BELIEVE IT IS A RESULT OF THE KNOCK SENSOR UPDATE. THEY ESTIMATE I WILL NOT HAVE MY VEHICLE REPAIRED FOR AT LEAST 3 MONTHS. THE DEALER SAID THEY ARE HAVING SEVERAL OTHER VEHICLES OF THIS SAME MAKE, MODEL AND YEAR COME IN FOR THE SAME PROBLEM. IT WAS VERY HAZARDOUS HAVING A VEHICLE UNABLE TO ACCELERATE IN WINTER WITH AN INFANT IN THE CAR. I WAS IN A REMOTE AREA AND THIS COULD HAVE HAD THE POTENTIAL FOR A MUCH WORSE OUTCOME THAN IT DID.

RIGHT REAR PASSENGER SEAT BELT FAILS TO ENGAGE. THIS IS AN INTERMITTENT PROBLEM. PRESSING THE RED BUTTON MAY RESET THE LATCH SO THAT MECHANISM WILL AGAIN WORK.

HAS A HESITATION WHEN YOU PRESS ON ACCELERATOR FROM STOP AND THEN SUDDENLY TAKE OFF FAST.

WHILE DRIVING AT THE SPEED LIMIT, 65 MPH, THE SUNROOF SUDDENLY EXPLODED, SOUNDING LIKE A SHOTGUN HAS SUDDENLY GONE OFF IN THE CAR. THE OVERHEAD PANEL WAS CLOSED SO NO GLASS CAME INTO THE DRIVERS AREA. IT WAS A CLOUDY DAY, NO RAIN AT TIME OF INCIDENT. I WAS ABLE TO PULL OVER THEN DRIVE HOME AT A REDUCED SPEED.

WHILE DRIVING TO WORK, THE CAR MAINTAINED THE SPEED DESPITE THE FACT THAT THE GAS PEDAL WAS NOT PRESSED. THE ODOMETER STAYED AT 4 FOR NO REASONS. IT WAS A VERY SCARY EXPERIENCE.

BOTH OF HEADLIGHT AND FOG LIGHT IS GETTING FOGGY TWO DAY AFTER I GOT THE CAR FROM THE DEALER.REPLACED WITH A NEW ONE AND STILL GETTING FOGGY.

THIS PAST SATURDAY I HAD TAKEN MY CAR INTO RICK CASE HYUNDAI IN PLANTATION FL TO HAVE THE DEALERSHIP INSPECT MY CAR FOR THE STEERING WHEEL ASSEMBLY RECALL. THEY GAVE ME THE CAR BACK AND SAID THAT THE LOT NUMBER OF MY ASSEMBLY WAS NOT ON HYUNDAI'S RECALL. TWO DAYS LATER WHILE DRIVING, I STARTED TO NOTICE THE WHEEL BECAME VERY LOOSE. ALMOST TO THE POINT WHERE I WAS CONCERNED IT WOULD FALL OFF. I HAD MY TWO YOUNG CHILDREN IN THE CAR ALONG WITH MY WIFE FOR A WEEK TRIP DOWN TO THE FL ALETA. I DECIDED THE CAR FOR UNSAFE AND BROUGHT IT BACK TO THE SAME DEALER. UPON INSPECTION AFTER THEY PULLED THE AIRBAG OFF, THE WHOLE STEERING ASSEMBLED WAS CRACKED OFF. I HAVE DOCUMENTED WITH PICTURES. I BELIEVE HYUNDAI USA MUST EXPAND THEIR RECALL PART TO INCLUDE MORE LOT NUMBER ASSEMBLIES AS MY DEALER CLAIMS THEY DID NOT DISASSEMBLE THIS PIECE IN ORDER TO INSPECT. THEY CLAIM ALL LOT NUMBERS ENDING IN 9 ARE DEFECTIVE WHILE MINE WAS AN 8. MY FAMILY AND I COULD HAVE BEEN KILLED OR BADLY INJURED IF THE WHEEL HAD FULLY DETACHED WHILE DRIVING THE CAR ARE THE DEALER CONFIRMED MY STEERING WHEEL ASSEMBLY WAS FINE.

SEVERAL INCIDENTS OF STALLING WHEN MAKING TURNS FROM STOPS OR YIELDS WITH SLOW ACCELERATION. INTERMITTENT INCIDENTS, THOUGH SEEM TO BE MORE NOTICEABLE WITH A/C RUNNING. MY HYUNDAI SANTA FE SPORT, 2018, AWD, DOES HAVE APPROXIMATELY 12,000 MILES ON IT. WHEN PULLING ONTO THE BUSY HIGHWAY NEAR WHERE WE LIVE, A LEFT TURN WITH PROMPT ACCELERATION IS CRITICAL. ON ABOUT 6 INCIDENTS, INCLUDING 2 IN THE LAST WEEK, I HAVE STARTED THE TURN, THEN LOST ACCELERATION, PUT THE PEDAL TO THE FLOOR THEN IT WOULD HESITATE FOR ANOTHER 1-2 SECONDS, THEN JERK UP TO 7000RPM AND THE TRACTION CONTROL WOULD KICK IN (LIGHT ON DASH COMES ON), THEN TAKES OFF QUICKLY. THUS FAR, NO ONE HAS BEEN IN HARMS WAY, HOWEVER, I FEAR IT WILL HAPPEN. ON 7/12/2018 I DID TAKE TO KC SUMMERS HYUNDAI IN MATTOON, IL. THEY PERFORMED A FULL INSPECTION, TOOK IT FOR TEST DRIVE, RAN DIAGNOSTICS AND FOUND NOTHING. I WAS TOLD THERE WAS NOTHING SHOWING ON THE COMPUTER EITHER. NO TSB'S. THEY ENCOURAGED ME TO BRING IT IN EACH TIME IT OCCURS IN THE FUTURE. NO COMPLAINTS ABOUT THE SERVICE. I DID PROVIDE THEM WITH THE OTHER COMPLAINTS ON THIS SITE FROM MANY OTHERS ABOUT THIS PROBLEM AND ASKED THEM TO KEEP IT IN MY FILE.

LOW BEAM HEADLIGHTS HAVE A DARK SPOT APPROX. 100 FEET IN FRONT OF THE VEHICLE IN THE LEFT HAND LANE. HYUNDAI SAYS IT IS DESIGNED THAT WAY TO PREVENT GLARE WITH THE HID LIGHTS THE VEHICLE HAS. IT IS HARD TO SEE MUCH IN THE LEFT LANE WHEN DRIVING. THE ATTACHED PHOTO SHOWS THE DARK SPOT ON THE LEFT SIDE OF CENTER. IT HAS BEEN THAT WAY SINCE I FIRST DROVE THE CAR AT NIGHT. I THINK IT IS A DEFINITE SAFETY ISSUE.

CHECK ENGINE LIGHT COMES ON AND TESTING SHOWS 3RD CYLINDER HAS AS FUEL-OXYGEN IMBALANCE. HAS HAPPENED TWICE. LIGHT WENT OFF THE 2ND TIME. BRAND NEW CAR. IT HAPPENED AT 2,500 AND 5,000 MILES. HAD IT CHECKED BY HYUNDAI THE FIRST TIME AND THEY DIDN'T SEE ANY OTHER PROBLEMS, CHALKING IT UP TO A MALFUNCTION. SOMEONE TOLD ME IT COULD BE A BAD FUEL INJECTOR; BAD SENSOR; OR A MISCALIBRATION OF THE ENGINE/FUEL INJECTOR

VERY LOSE STEERING AND THERE IS A MANUFACTURE RECALL ON THOUSANDS OF THESE VEHICLES FROM THE STEERING WHEEL ACTUALLY SEPARATING FROM THE STEERING COLUMN ITSELF. VERY HARD TO DRIVE WITHOUT SWERVING.

THIS IS A NEW CAR WITH LESS THAN 1200 MILES PURCHASED FEBRUARY 2018. EXPERIENCED SEVERAL ISSUES THE PAST 6 WEEKS WHERE THE CAR FAILS TO ACCELERATE WHEN TURNING A CORNER. THIS HAS HAPPENED WITH BOTH RIGHT OR LEFT TURNS TO ENTER TRAFFIC FROM A FULL STOP. UNRESPONSIVE FOR 1-2 SECONDS THEN ENGAGES WITH A BIT OF A JOLT. SCARY IN THAT I DO NOT KNOW IF THE CAR WILL MOVE FORWARD AS TRAFFIC IS APPROACHING. DRIVING VERY DEFENSIVELY NOW. THIS PROBLEM HAS HAPPENED FROM A STRAIGHT FORWARD DEAD STOP. HAVE SEEN OTHER ISSUES OF THIS TYPE ON LINE. DEALER NOT CONTACTED AS SEEMS TO BE A MANUFACTURERS ISSUE. POINTED THIS OUT IN AN ON-LINE SURVEY FROM HYUNDAI AND NO RESPONSE AS YET.

TL* THE CONTACT OWNS A 2018 HYUNDAI SANTA FE SPORT. WHILE THE VEHICLE WAS STOPPED AT A STOP LIGHT AND ATTEMPTING TO MAKE A LEFT TURN, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO ACCELERATE AND WENT INTO IDLE MODE. THE CONTACT HAD TO PUMP THE ACCELERATOR PEDAL SEVERAL TIMES FOR THE VEHICLE TO MOVE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED A LOCAL DEALER (FITZGERALD'S COUNTRYSIDE HYUNDAI, 27419 U S HIGHWAY 19 N, CLEARWATER, FL 33761, (727) 799-1800) WHERE A SERVICE APPOINTMENT WAS SCHEDULED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 1,000. *TT *TR

I WAS SLOWLY CROSSING THREE TRAFFIC LANES AND TURNING LEFT. NO ONE WAS COMING FROM THE RIGHT, SO I APPLIED THE THROTTLE IN THE INSIDE LANE AND NOTHING HAPPENED. THE CAR STALLED WITHOUT WARNING. IT LEFT ME IN THE ROAD AND I WAS T-BONED IN THE DRIVER'S DOOR. THE OTHER DRIVER WAS INJURED, AND I HAVE HAD NECK ISSUES. WE COULD HAVE BOTH BEEN KILLED. THE CAR HAD STALLED ONCE BEFORE. I HAD THE CAR TWO MONTHS WITH 2,400 MILES AND NOW IT WAS DECLARED TOTALED. I REQUESTED THE BLACK BOX TO BE REMOVED AND REVIEWED. IT SHOWED THE SPEED AND TIMING MADE SENSE, BUT WHY DID THE CAR NOT TAKE OFF? I GOT THE TICKET - "FAILURE TO YIELD FROM A PRIVATE DRIVE". VERY, VERY FRIGHTENING. I DID NOT CALL THE HYUNDAI DEALER TO TELL HIM ABOUT THE CRASH UNTIL I HAD BOUGHT A NEW CAR OF ANOTHER BRAND. NO MORE HYUNDAI EVER. THE BIOMECHANICAL ENGINEER WHO READ THE BLACK BOX REQUESTED I CONTACT YOU AFTER I FULLY EXPLAINED THE SITUATION. IF YOU NEED PDF FILES, I WILL HAVE TO FIGURE OUT HOW TO SEND THEM.

NEW CAR WITH LESS THAN 400 MILES. I HAVE EXPERIENCED 7 EPISODES DURING THE MONTH OF JANUARY, WHERE THE CAR FAILS TO ACCELERATE WHEN TURNING ONTO A CITY STREET. THIS HAS HAPPENED WITH BOTH RIGHT OR LEFT TURNS TO ENTER TRAFFIC FROM A STOP SIGN. IT IS JUST UNRESPONSIVE FOR 1-2 SECONDS THEN ENGAGES WITH A BIT OF A JERK. VERY FRIGHTENING! I'VE HAD A FEELING OF PANIC NOT KNOWING IF THE CAR WILL MOVE FORWARD AS TRAFFIC IS APPROACHING. TOOK TO DEALERSHIP WHERE THEY CHECKED FOR DTCS AND COMPUTER UPDATES. SINCE THE PROBLEM IS UNPREDICTABLY INTERMITTENT, THE ROAD TEST DID NOT REPLICATE THE PROBLEM, AND THEY RETURNED THE CAR SAYING IT "DRIVES AS DESIGNED". THERE IS DEFINITELY A SAFETY ISSUE THAT SHOULD BE RESOLVED BEFORE RELEASING THE CAR. I HAVE LOST CONFIDENCE IN THE CAR I HAD HOPED WOULD BE SAFE AND PROBLEM FREE.

01/28/2018 - DRIVING ON INTERSTATE 79 NEAR EVANS CITY AT 7:30 AM, SUNDAY MORNING AND SUNROOF SHATTERED AND BLEW OUT OF THE CAR. THERE WERE NO CARS AROUND AT THE TIME, NO ROCKS OR TREES HIT IT.

I HAVE JUST PURCHASED MY SANTA FE SPORT 2.0T ULTIMATE 4 DAYS AGO AND WHILE DRIVING HOME TODAY FROM WORK TRAFFIC WAS A STOP AND GO. CAR DROVE FINE FOR ABOUT A MILE IN THIS TRAFFIC (I DRIVE A TOTAL OF 16 MILES A DAY TO AND FROM WORK), THEN I TRIED TO GO AFTER STOPPING AND THERE WAS A BIG HESITATION IN THE ACCELERATION. THE CAR WENT TO 8 MPH THEN FELT AS IT HAD STALLED AND I ALMOST WAS HIT, THANKFULLY MY CAR STARTED GOING. IT DID THIS TWICE IN LESS THEN TEN MINUTES AND BOTH TIMES I WAS ALMOST HIT. I WAS ON A HIGHWAY DURING AFTER WORK 5:30 RUSH HOUR TRAFFIC WHEN THIS HAPPENED. THIS HAS MADE ME NOT WANT TO DRIVE MY NEW CAR I AM PAYING FOR.

VEHICLE HAS NO ACCELERATION AFTER A STOP. WHEN TAKING OFF FROM A STOP SIGN OR STOP LIGHT THE VEHICLE DOES NOT RESPOND WHEN STEPPING ON THE GAS PEDAL PUTTING OUR LIVES IN DANGER OF A COLLISION. SEEMS TO HAPPEN WHEN SWITCHING FROM ECO TO NORMAL MODE. IT HAS HAPPENED MULTIPLE TIMES IN THE SHORT MONTH I HAVE OWNED IT. NO INDICATOR LIGHTS OR VISUAL ITEMS TO PROVE IT. IT JUST DOES NOT ACCELERATE. I HAVE TO TURN CAR OFF AND BACK ON TO GET IT TO KICK IN.