WHEN DRIVING IN NORMAL AND SPORT MODE, ON ACCELERATION THERE IS A DELAY AND WHEN THE GAS IS LEFT OFF, THE ENGINE IS REVVING HIGH BUT PROPULSION, SPEED IS DIMINISHED, HAVING A STALL OUT AFFECT AT VARYING SPEEDS. RPM IS HIGH BUT ENGINE IS NOT RESPONDING . THIS HAS HAPPENED WEEKLY AND NEARLY DAILY WHEN DRIVING IN CITY ENVIRONMENT WITH SPEED FROM 30 TO 50 PLUS MILES PER HOUR.
2017 Hyundai Santa FE Sport complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2017 record →
NHTSA RECALL: 17V365000 I HAVE NEVER BEEN CONTACTED BY HYUNDAI REGARDING SEAT BELT ANCHOR ISSUE. I PURCHASED THE VEHICLE JULY 2017 AND WAS NOT INFORMED BY THE COMPANY SELLING THE VEHICLE (BYERS AUTO GROUP, COLUMBUS OHIO) OR THE MANUFACTURER OF THIS RECALL. IF THERE IS A PROBLEM WITH SEAT BELT ANCHOR THIS NEEDS FIXED ASAP.
HAVE HAD SAME PROBLEM WITH THE CAR FROM DAY ONE. WHEN I HIT A BUMP IT LOST POWER, LIKE IT WAS NOT GETTING GAS. HAD IT INTO 3 SEPARATE HYUNDAI DEALERSHIPS FOR SAME PROBLEM 6-7 TIMES. SUV GOT PROGRESSIVELY WORSE WITH TIME, STARTED LOSING POWER WHEN TRAVELING UPHILL.WAS ALMOST IN TWO BAD ACCIDENTS BEFORE IT STOPPED RUNNING ALL TOGETHER, SMOKING. TOWED TO DEALERSHIP AND DIAGNOSED WITH A BAD ENGINE FROM ASSEMBLY LINE. CAN NOT EVEN GET IT REPAIRED FOR MONTHS DUE TO BACK ORDER ON ENGINES...CONTACTED HYUNDAI CONSUMER AFFAIRS AND ASKED THEM TO TAKE THE DEFECTIVE CAR BACK. IT IS A 3 YEAR LEASE WITH 1 YEAR LEFT...THEY REFUSE TO TAKE THE SUV BACK...EXPECT ME TO KEEP A DEFECTIVE SUV THAT I HAVE NO FAITH IN DRIVING EVEN WITH A NEW ENGINE. I DON'T FEEL SAFE IN THIS VEHICLE. BUT HYUNDAI IS REFUSING TO TAKE THEIR DEFECTIVE SUV BACK....JUST NOT RIGHT. ALL OF THIS IS DOCUMENTED. SUV LOST POWER ON TWO OCCASIONS, ONCE WHILE DRIVING 45-50 MPH ON A FLAT SURFACE THEN AGAIN TRAVELING 65 MPH IN THE MOUNTAINS TRAVELING UPHILL. IT ALSO HAD SEVERAL TIMES I WOULD HIT A BUMP AND IT WOULD LOSE POWER DRIVING ON A FLAT SURFACE.
1.) ON APRIL 20, 2018 STOPPED ON A HILL FOR A RED LIGHT WHEN THE LIGHT TURNED GREEN AND I TOOK MY FOOT OFF THE BRAKE AND PUT ON THE GAS, THE CAR WENT BACKWARDS. THIS HAPPENED ON A BUSY CITY/HOSPITAL DISTRICT AND THANKFULLY NO ONE WAS BEHIND US. 3.) IT HAPPENED AGAIN ON JULY 21, 2018 ON A CITY STREET WITH NO ONE BEHIND US. DEALERSHIP SAID THEY COULDN'T RECREATE THIS. 2.) WHEN SOMEONE PUTS A PILLOW UNDER THEM ON THE PASSENGER SEAT THE AIR BAG DOES NOT WORK. THIS HAPPENS IF THE CAR IS STATIONARY AND IN MOTION.
THE PANORAMIC SUNROOF EXPLODED WHILE DRIVING ON THE FREEWAY WITHOUT CAUSE.
I WAS DRIVING THE VEHICLE AT ABOUT 45 MPH, TEMPERATURE ABOUT 80 DEGREES F, WITH THE SUNROOF CLOSED, WHEN SUDDENLY THE SUNROOF EXPLODED. THIS VEHICLE HAS A PANORAMIC SUNROOF. THE FRONT SECTION EXPLODED, SENDING SHARDS OF GLASS ALL OVER INSIDE THE VEHICLE. FORTUNATELY, WE WERE ABLE TO SAFELY PULL OVER AND CALL HYUNDAI ROADSIDE ASSISTANCE. UNFORTUNATELY, THEY COULDN'T HELP US , SO WE VACUUMED UP THE GLASS AND PUT A TARP ON THE ROOF. VEHICLE IS CURRENTLY AT THE DEALERSHIP WHERE HYUNDAI IS REPLACING THE ROOF UNDER WARRANTY. THERE WAS ABSOLUTELY NO OBJECT WHICH IMPACTED THE ROOF; IT JUST EXPLODED!
OUR SANTA FE SPORT WAS PARKED IN OUR DRIVE WAY WHEN THE PANORAMIC SUN ROOF EXPLODED FROM THE INSIDE OUTWARDS. SHATTERING THE GLASS IN MANY LITTLE PIECES. WE HAVE CONTACTED OUR INSURANCE COMPANY FOR REPLACEMENT.
TL* THE CONTACT OWNS A 2017 HYUNDAI SANTA FE SPORT. WHILE DRIVING AT AN UNDISCLOSED SPEED, THE SUN ROOF EXPLODED. THERE WERE NO INJURIES SUSTAINED. VISION HYUNDAI HENRIETTA ROCHESTER (2525 W HENRIETTA RD, ROCHESTER, NY 14623, (585) 292-0500) WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,000. THE VIN WAS NOT AVAILABLE.
ACCELERATION PROBLEM. SOME TIMES TURNING LEFT EITHER FROM A COMPLETE STOP OR A SLOW TURN WHEN I PRESS ON THE GAS IT TAKES OFF AND THEN HESITATE FOR FEW SECONDS AND THEN TAKES OF. IT IS SO SCARY WHEN YOU HAVE TRAFFIC COMING TOWARDS YOU. NOW IT IS STARTING TO DO IT MORE AND NOW ITS DOING IT WHEN I TURN RIGHT. HAVE READ SEVERAL COMPLAINTS WITH THE SAME PROBLEM AND CAN NOT BELIEVE NOTHING IS BEING DONE ABOUT THIS. AS USUAL SOMEONE HAS TO GET KILLED BEFORE THIS IS TAKEN SERIOUS.
A ROCK KICKED UP WHILE DRIVING 35 MPH ON A CITY STREET AND HIT UNDERCARRIAGE, DAMAGING THE CHARCOAL CANISTER. THIS IS A SPORTS UTILITY TRUCK, ADVERTISED AND MARKETED TO HANDLE OFF ROAD CONDITIONS. POOR DESIGN IN LACK OF PROTECTIVE METAL PLATE BARRIER AROUND THE CANISTER HAS LEAD TO AN EASY PUNCTURE AND DAMAGE TO EVAC COMPONENT AND EXPENSIVE COST FOR REPLACEMENT WITH NO PART WARRANTY.
WHILE MAKING A LEFT TURN FROM A SIDE STREET ON TO A MAIN HIGHWAY THE CAR QUIT MOVING . THE ENGINE WAS STILL RUNNING BUT THE CAR STOPPED IN THE MIDDLE OF THE ROAD. NO POWER. THERE WERE NO ENGINE CODES DISPLAYED. AFTER COASTING TO THE OTHER SIDE OF THE ROAD, AND PUMPING THE GAS FEED MULTIPLE TIMES THE CAR FINALLY TOOK OFF. THIS IS A REAL CHANCE FOR A BROAD SIDE ACCIDENT. THIS HAS HAPPENED TO OTHER SANTA FE SPORT 2.0 TURBOS THAT I PERSONALLY KNOW OF . THE LATEST ONE WAS A 2018 SANTA FE SPORT 2.0 TURBO OWNED BY -----------WHICH ALSO ALMOST CAUSED A BROAD SIDE ACCIDENT. THIS MUST BE FIXED BEFORE SOMEONE IS KILLED!
WHEN MAKING A LEFT OR RIGHT 90 DEGREES TURN FROM A STOPPED POSITION EXITING A DRIVEWAY OR FROM A STOP SIGN ON SMOOTH SURFACED ROADS, UPON ACCELERATION, AT THE MIDPOINT OF THE TURN THE FORWARD MOMENTUM STARTS TO LAG AND PRESSING THE GAS PEDDLE RESULTS IN WHAT FEELS LIKE A LOSS OF OR REDUCTION OF ENGINE POWER CAUSING POTENTIAL FOR NOT GETTING UP TO A SAFE SPEED TO MERGE SAFELY IN FRONT OF ONCOMING TRAFFIC. COMPLAINED TO THE HYUNDAI DEALER THAT STATED WAS A COMPUTER ISSUE HAVING TO DO WITH TRACTION CONTROL AND REQUIRES AN UPDATE WHICH IS NOT AVAILABLE AT THIS TIME.
AFTER HAVING RECALL SERVICE COMPLETED ON GAS TANK AREA, ( FLVV PUMP FUEL REPLACED ON JAN 11TH 2018) I NOTICED AFTER FILLING THE VEHICLE WITH FUEL TO FULL CAPACITY, A VERY STRONG ODOR OF FUEL IS PRESENT ON THE EXTERIOR OF THE CAR WHEN I PARK IT INSIDE AN ENCLOSED AREA (GARAGE). THIS GASOLINE SMELL PERSISTS UNTIL I USE 1/8TH OF THE TANK BY DRIVING. HYUNDAI DEALER SERVICE INSPECTED AND STATED IT IS A "SMALL LEAK AS A HISTORY CODE AND PERFORMED EVAP. SERVICE BAY TEST PASS. ACTUATED PURGE VALVE AND FOUND IT STICKING. ORDERED VALVE". I AM WAITING FOR PART PER DEALER TO BE INSTALLED UPON AVAILABILITY.
I PERFORMED AN OIL CHANGE ON MY WIFE'S AS WELL AS MY SANTA FE'S AND THE OIL HAD SENTIMENTS OR WHAT APPEARED TO BE METAL BURRS IN THE OIL.
I HAVE A 2017 HYUNDAI SANTA FE SPORT 2.0 WITH 8500 MILES ON IT. SINCE I TOOK POSSESSION OF THIS CAR, I HAVE BEEN HAVING REPEATED OCCURRENCES OF ENGINE STALLING COUPLED WITH THE TRACTION CONTROL LIGHT GOING ON. THIS HAPPENS WHEN I MAKE EITHER LEFT OR RIGHT TURNS INTO TRAFFIC: ACCELERATION STALLS COMPLETELY FOR 2-3 SECONDS, AND THE TRACTION CONTROL WARNING LIGHT FLASHES. I CANNOT GET THE CAR TO ACCELERATE AT ALL, EVEN WITH THE PEDAL FULLY DEPRESSED TO THE FLOOR. THE ENGINE REVS EXTREMELY HARD, BUT THE CAR DOES NOT ACCELERATE. THIS HAPPENS ON COMPLETELY DRY PAVEMENT. THERE IS SOMETHING SERIOUSLY WRONG WITH THE 2017 HYUNDAI SANTA FE, AND SOMEONE IS GOING TO DIE AS A RESULT OF THIS PROBLEM. I HAVE COME CLOSE TO BEING REAR ENDED MULTIPLE TIMES, AND I HAVE NEARLY BEEN T-BONED WHEN TAKING A TURN IN FRONT OF ON-COMING TRAFFIC. I HAVE RESEARCHED THIS PROBLEM ONLINE, AND IT IS WIDE SPREAD WITH HUNDREDS OF IDENTICAL COMPLAINTS. THIS NEEDS TO BE ADDRESSED IMMEDIATELY BEFORE SOMEONE DIES IN THE 2017 HYUNDAI SANTA FE.
MVA 11/4/17 AND THE DRIVER SIDE AND PASSENGER SIDE AIR BAGS DID NOT DEPLOY ALTHOUGH THE DOOR AIRBAGS DID DEPLOY ON RT AND LT SIDES. THE VEHICLE WAS IN MOTION ON ROUTE 611 PIKEVILLE, KY WHEN THE ACCIDENT OCCURRED.
THE SANTA FE SPORT'S BLIND SPOT DETECTION SYSTEM DOES NOT WORK AS ADVERTISED. OVER 50% OF THE TIME THE BSD DOES NOT PICK UP VEHICLES IN THE BLIND SPOT. THE AMAZING THING IS THE BSD CONSISTENTLY DOES NOT DETECT LARGE VEHICLES; LIKE SEMI-TRUCKS, DUMP TRUCKS, SCHOOL BUSES, AND PANEL TRUCKS. THE SANTA FE SPORT HAS BEEN TO THE DEALERSHIP TWICE TO HAVE THE SYSTEM CHECKED OUT. BOTH TIMES THE DEALERSHIP SAID THAT NOTHING WAS FOUND WRONG WITH THE SYSTEM. THE SENSORS WERE CHECKED FOR ERRORS AND CALIBRATED BOTH TIMES. BOTH TIMES WE WERE TOLD THAT THERE WAS NOTHING WRONG, EVEN THOUGH BOTH A SALESMAN AND MECHANIC VERIFIED THAT THE BSD SYSTEM DOES NOT CONSISTENTLY WORK. UPON FURTHER QUESTIONING AT THE DEALERSHIP, THE HYUNDAI DISTRICT OFFICE WAS CONTACTED. THE OFFICIAL RESPONSE FROM HYUNDAI WAS THE SYSTEM IS WORKING AS DESIGNED. THE TECHNICAL SERVICE BULLETIN 16-BE-009 WAS REFERENCED AS AN EXPLANATION FOR THE SYSTEM. THIS WAS RELEASED IN DECEMBER 2016. WHAT HYUNDAI IS SAYING IS THEY DESIGNED, TESTED, AND MANUFACTURED A SAFETY SYSTEM THAT IS NOT RELIABLE AND DOES NOT DO ITS INTENDED SAFETY FUNCTION.
THIS INITIALLY STARTED AROUND 3K MILES. WE THOUGHT THE VEHICLE ADJUSTING TO OUR DRIVING PATTERNS; HOWEVER OVERTIME IT BECAME A CONSTANT PROBLEM. I CALLED THE SERVICE DEPT. & THEY'D NOT HEARD OF THIS OCCURRING. IT'S GETTING MUCH WORSE AND I'M AFRAID TO DRIVE IT. THE VEHICLE RANDOMLY AT NO SPECIFIC SPEED SEEMS TO EITHER GET STUCK IN A GEAR OR TRY TO STALL TURNING LEFT, RIGHT (DRY CONDITIONS) OR AS I'M ON THE HIGHWAY MOVING LANES; NO SPECIFIC MPH. (THIS IS A DRIVING DEATH MACHINE AND FOR SAFETY PURPOSES I REFUSE TO PUT OTHER LIVES AT RISK) THERE'S A 2-4 SEC. DELAY, FORCING ME TO PUNCH THE GAS (MY GRANDFATHER OR FATHER WOULD HAVE STATED; "SOUNDS LIKE SAWDUST IN YOUR ENGINE") TO GET MY VEHICLE TO MOVE; ULTIMATELY A NEAR MISS OF A FATAL INCIDENT ON TWO SEPARATE OCCASIONS AND BECOMING VERY CLOSE TO GETTING T-BONED DUE TO THIS DANGEROUSLY "UNPREDICTABLE & EXTREMELY UNSAFE" VEHICLE. MY HUSBAND WAS FED UP AND TOOK THE VEHICLE INTO THE DEALERSHIP.WE PROVIDED DETAILED EXPLANATIONS OF OUR EXPERIENCES. YESTERDAY RECEIVED BACK FROM SERVICE TECH OUR INVOICE OF SERVICE WORK AND THEY STATE NO PROBLEMS; & UPDATE CAUSE TO RESOLUTION :TSB 17-BR0002 TCS UPDATE. IN NORMAL DRIVING CONDITIONS FROM 5 MPH TO 20MPH THE RPMS SHOULDN'T SUDDENLY INCREASE TO 5K WITHOUT FORWARD MOTION. THIS OCCURS IN NORMAL, ECO, AND SPORT AT SPORADIC TIMES. MY VEHICLE HAS 10,223 MILES THIS MORNING.I SPOKE WITH HYUNDAIUSA & INQUIRED OF A BUYBACK FOR VEHICLE CONSIDERING THE SERIOUSNESS OF THE VEHICLE'S SAFETY AND BECAUSE THE
WHILE TURNING LEFT FROM A STOP ONTO A STATE HIGHWAY IN NORTHERN CALIFORNIA ALL ACCELERATIVE CAPABILITY WAS LOST WHEN THE VEHICLE CROSSED A SET OF RAILROAD TRACKS AT AN ESTIMATED 5 MPH, MID-WAY THROUGH THE TURN. THE AWD VEHICLE IS EQUIPPED WITH A 2.4L NORMALLY ASPIRATED ENGINE. THE VEHICLE WAS IN THE 'ECO' DRIVING MODE AND THE AUTOMATIC TRANSMISSION WAS IN THE 'D' RANGE. ATTEMPTS TO ADD POWER VIA THE ACCELERATOR PEDAL WERE MET WITH NO INCREASE IN ENGINE RPM AND, CONSEQUENTLY, NO INCREASE IN VEHICLE SPEED. THE CONDITION PERSISTED FOR 10-12 SECONDS, DURING WHICH TIME THE VEHICLE TRAVELED ONLY 75-90 FEET WITH THE ACCELERATOR PEDAL NEARLY 'FLOORED.' THERE WAS NO SHOULDER AND ONLY ONE LANE IN EACH DIRECTION, WHICH PRECLUDED MOVING THE VEHICLE TO A PLACE OF RELATIVE SAFETY. THE WEATHER CONDITIONS WERE SUNNY AND CLEAR, AND THE TEMPERATURE WAS 55F. THE ROADWAY SURFACE WAS CLEAN DRY, AND FREE OF LOOSE MATERIAL OR CONTAMINANTS. THE INCIDENT OCCURRED ON A TANGENT SECTION OF HIGHWAY WITH NO GRADE AND A CROWN SLOPE OF APPROXIMATELY 2-PERCENT.
AFTER 20,000 MILES ENGINE STILL BURNING OIL
SEVERE HESITATION OCCURS WHEN TRYING TO ACCELERATE FORM A STOP. HESITATION OCCURS INTERMITTENTLY AND HAPPENS WHEN TURNING RIGHT OR LEFT. MORE LIKELY TO HAPPEN IF THE ROAD SURFACE THAT THE VEHICLE IS TURNING ON TO IS ROUGH. THE VEHICLE WILL BEGIN TO ACCELERATE AND THEN LOSE ACCELERATION. ALTHOUGH PRESSING THE ACCELERATOR THE CAR DOES NOT SPEED UP EVEN THOUGH THE ENGINE REVS UP. AFTER ABOUT 3 SECONDS THE VEHICLE THEN RESPONDS AND BEGINS TO ACCELERATE. SITUATION MAY OCCUR 3 OR 4 TIMES A WEEK. THIS IS A SAFETY CONCERN BECAUSE I HAVE ALMOST BEEN HIT FROM BEHIND BECAUSE THE VEHICLE SLOWS DOWN WITHOUT WARNING.
INTERMITTENTLY THE VEHICLE WILL HESITATE DURING ACCELERATION FROM A STANDING START. IT APPEARS RELATED TO TURBO LAG, BUT TO THE EXTREME AND IS A DANGEROUS SAFETY ISSUE. MOST RECENTLY, AS I WENT TO TAKEOFF I WAS MOMENTARILY STALLED IN THE MIDDLE OF THE STREET AS I WAS PULLING INTO ON-COMING TRAFFIC. THIS IS JUST THE OPPOSITE OF WHAT A TURBO BOOST IS SUPPOSED TO PROVIDE. THIS ISSUE IS WELL-DOCUMENTED ON THE HYUNDAI AUTO FORUMS AND NEEDS TO BE ADDRESSED IMMEDIATELY. AGAIN, THIS NOT AN INCONVENIENCE. IT IS A SAFETY HAZARD AND HYUNDAI SEEMS UNCONCERNED ABOUT SOLVING THIS ISSUE. SOMEONE IS GOING TO DIE UNLESS YOU FORCE THEM TO FIX THIS ISSUE. AND IF YOU DON'T, THE BLOOD WILL BE ON THE NHTSA'S HANDS AS WELL. THIS IS ALSO NOT THE FIRST TIME THIS HAS OCCURED, BUT THE MOST RECENT AND SERIOUS EXAMPLE SINCE I HAVE OWNED THE VEHICLE.
YESTERDAY, WHILE DRIVING THE WARNING LIGHT SYMBOLS FOR THE ESC AND DBC CAME ON OUT OF THE BLUE. I WAS ON A LOCAL ROAD, NO INCLINE OR DECLINE, A STRAIGHT LEVEL ROAD WITH TRAFFIC MOVING AT ABOUT 30 MPH. IMMEDIATELY THE CAR SEEMED AS THOUGH IT DID NOT WANT TO GO FORWARD. I PULLED OVER AND TURNED THE CAR OFF AND ON AGAIN AND THE WARNING SYMBOLS DISAPPEARED. I CONTINUED HOME AND PARKED THE CAR. WHILE IN PARK, THE TWO WARNING SYMBOLS ILLUMINATED AGAIN WITH AN ADDITIONAL WARNING OF MIL. THE VEHICLE IS STILL IN PARK AND A MESSAGE COMES ACROSS THE CONSOLE THAT THERE IS SOMETHING POSSIBLY WRONG WITH THE TRANSMISSION AND THE VEHICLE COULD LOSE POWER. I TURNED IT OFF AND ON AGAIN AND ON THE 3RD TRY, THE WARNING SYMBOLS DISAPPEARED. I TOOK IT TO THE HYUNDAI DEALER THIS AFTERNOON FOR SERVICE AND ON THE INVOICE IT STATED THAT AN INHIBITOR SWITCH WAS INSTALLED / RECALL COMPLETED. NOW I NEVER RECEIVED NOTICE THAT THERE WAS A RECALL FOR MY VEHICLE NOR CAN I FIND ANYTHING ONLINE REGARDING PROBLEMS WITH THIS ISSUE.
PANORAMIC SUNROOF SUDDENLY EXPLODED AT 75 MPH ON THE INTERSTATE, NO OTHER VEHICLES AROUND, NO OVERPASSES, NO EXISTING CRACKS. SOUNDED LIKE A SHOTGUN AND STARTLED ME SO EARLY IN THE MORNING, AND I ALMOST RAN OFF THE ROAD. HAD THERE BEEN VEHICLES OR TRUCKS IN THE OTHER LANE I WOULD HAVE SWERVED INTO THEM. TEMPERED GLASS AND TINY SHARDS OF GLASS RAINED DOWN ON ME AND WERE COVERING THE CAR, AS WELL AS MY SKIN. COVERED IN GLASS AND A LITTLE BLOOD AND STILL SHAKING, I HAD TO DRIVE 40 MINUTES TO THE DEALERSHIP WHERE THEY TOLD ME I HAD TO FILE AN INSURANCE CLAIM AND THEY WOULD NOT REPLACE IT OTHERWISE. THIS IS A DEFINITE PROBLEM AFTER RESEARCHING IT WITH HUNDREDS OF SIMILAR CASES. NICE WEATHER, NO CAUSE, OTHER THAN MANUFACTURER DEFECT. IF I HAD WRECKED OR MY CHILD HAD BEEN IN THE CAR, THIS COULD HAVE BEEN VERY BAD. STILL FINDING PIECES OF GLASS IN THE CONSOLE AND UNDER HEAD RESTS MONTHS AFTER.
VEHICLE HESITATES COMING OUT OF TURNS ESPECIALLY WHEN SURROUNDED BY OTHER CARS.(HEAVY TRAFFIC) THE VEHICLE DOES NOT ACCELERATE WHEN STEPPING ON GAS. THIS HAS HAPPENED IN ALL DRIVING MODES.
TRANSMISSION SHIFTING IS ERRATIC. STUMBLES/SLAMS INTO GEAR 90% OF THE TIME. SHIFTING IS FELT THROUGHOUT ENTIRE CAR. TRANSMISSION UPSHIFTS WAY TO EARLY WHEN SLOWLY ACCELERATING OR DRIVING AT LOW SPEEDS. CAR COULD BE GOING 20 MPH AND HAS ALREADY PUT ITSELF IN 4TH OR 5TH GEAR. THEN WHEN YOU TRY TO ACCELERATE, THE CAR BUCKS AND WILL EVENTUALLY SLAM INTO THE LOWER GEAR THAT IT SHOULD HAVE BEEN IN. MAKES IT VERY DIFFICULT AND UNCOMFORTABLE TO DRIVE IN STOP AND GO TRAFFIC. TRANSMISSION DOESN'T DOWNSHIFT PROPERLY EITHER. YOU MUST COME TO A COMPLETE STOP BEFORE MAKING A TURN ONTO A STREET. IF NOT, THE CAR WILL NOT DOWNSHIFT TO THE CORRECT GEAR AND WHEN YOU TRY TO ACCELERATE, THE CAR WILL START BUCKING AND EVENTUALLY SLAMS INTO THE APPROPRIATE GEAR. I TOOK THE CAR TO SPRINGFIELD HYUNDAI IN SPRINGFIELD, PA TO HAVE IT LOOKED AT. AFTER WAITING THERE FOR 3 HOURS, THEY TOLD ME THAT THEY COULDN'T REPLICATE THE ISSUE I WAS COMPLAINING ABOUT, BUT PERFORMED A "SOFTWARE UPDATE" THAT MAY HELP. I'M STILL NOT SURE HOW A CAR THAT WAS PURCHASED ONLY A MONTH PRIOR, FROM A HYUNDAI DEALER, HAD A "SOFTWARE UPDATE" THAT WASN'T PERFORMED BEFORE I PURCHASED IT. THE 14 YEAR OLD HONDA ELEMENT THAT I TRADED IN ON THIS CAR SHIFTED AND DROVE SMOOTHER.
STARTING FROM A DEAD STOP OR AT LOW SPEEDS THIS VEHICLE HESITATES TO GO FOR AT LEAST 3-4 SECONDS MAKING IT UNSAFE IF ANOTHER VEHICLE IS COMING AT YOU. WHEN TURNING FROM A DEAD STOP THE ANTI SLIP LIGHT COMES ON WHEN THIS OCCURS, THIS HAS HAPPENED DURING DRY WEATHER. THIS OCCURS MOST FREQUENTLY IN EITHER ECO OR REGULAR DRIVING MODE, NOT SO MUCH WITH SPORT MODE. I DON'T LIKE DRIVING IN SPORT MODE TOO MUCH AS IT WASTES FUEL. I'VE NOTED A WHOLE LOT OF COMPLAINTS OF THIS ISSUE AND FEEL THAT HYUNDAI NEEDS TO DO SOMETHING ABOUT THIS, BEFORE AN ACCIDENT OCCURS! WE LEASED THIS VEHICLE IN DEC 2016 AND IT HAS LESS THAN 9000 MILES ON IT AS OF THIS DEC 2017.
I'M STOPPED AT A STREET, WAITING TO TURN ON A MAIN ROAD. I JUST HAVE A STOP SIGN, BUT THE CROSS TRAFFIC DOESN'T HAVE TO STOP. I START TO TURN OUT WHEN THERE'S AN OPENING, AND MY CAR STALLS FOR A FEW SECONDS. SOMETIMES IT'S LONGER, SOMETIMES IT'S SHORTER. THIS HAS HAPPENED MULTIPLE TIMES. IT MY CAR DOESN'T GO QUICK ENOUGH, I COULD GET HIT. I'VE NOTICED THIS IS THE WORST WHEN I HAVE IT IN ECO MODE. THIS EXACT THING HAPPENS WHEN I'M ALSO TRYING TO ACCELERATE ONCE I'VE MERGED ONTO A HIGHWAY. IT'S LIKE MY CAR IS STOPPING WHEN I'M TRYING TO ACCELERATE TO GET TO THE PACE OF THE TRAFFIC ON THE HIGHWAY.
THIS VEHICLE HAS DANGEROUS HESITATION ISSUES AT LOWER SPEEDS. I DRIVE IN HEAVY SLOW TRAFFIC FREQUENTLY AND CHANGING LANES OR ACCELERATING AT LOWER SPEEDS IS DANGEROUS AND I FEAR AN ACCIDENT COULD EASILY HAPPEN. WHEN TRAVELLING AT SPEEDS BELOW 20MPH AND THERE IS NEED TO ACCELERATE TO CHANGE LANES, THE VEHICLE HESITATES WHEN THE GAS IS APPLIED. IT CAN BE FOR 3 OR 4 SECONDS BEFORE THE VEHICLE ACTUALLY ACCELERATES, BY THIS TIME, THE CARS COMING UP IN THE LANE I'M MOVING INTO, HAVE TO SLOW DOWN TO AVOID HITTING ME. I'VE HAD IT TO THE DEALER AND THEY SAY NOTHING IS WRONG AND SUGGESTED THAT I TRY USING A DIFFERENT DRIVING MODE, WHICH I DID WITH THE SAME RESULT. THIS HAPPENS EVERYDAY UNDER THE SAME CIRCUMSTANCES AND HAS SINCE I BOUGHT THE CAR. IT'S AN ON-GOING PROBLEM. THE DEALER IS OBVIOUSLY PLAYING DUMB WITH REGARDS TO THE ISSUE, BECAUSE THERE IS NO SHORTAGE OF COMMENTS ON THE INTERNET, ALL STATING THE SAME ISSUE. I SERIOUSY AM CONSIDERING SELLING THE CAR BECAUSE OF HOW DANGEROUS IT IS. SAD THAT HYUNDAI CAN'T ADMIT THE PROBLEM. NHTSA, PLEASE STEP IN AND MAKE THEM ACCOUNTABLE.
I PURCHASED VEHICLE 5/25/17. NOTICED THAT SOMETIMES A DELAYED ACCELERATION FROM A STOP. IT HAS GOTTEN MUCH MORE FREQUENT AND IS A PROBLEM IN TRAFFIC OR MAKING A TURN. HAD COUPLE OF SCARY MOMENTS. I HAVE CONTACTED THE DEALER SEVERAL TIMES TO SCHEDULE AN APPOINTMENT, BUT NO ONE CALLS ME BACK AND GETTING VERY FRUSTRATED AS THIS IS A SAFETY ISSUE. I LIVE 30 MILES FROM THE DEALER SO AM GOING TO HAVE TO MAKE A SPECIAL TRIP THERE.
THE VEHICLE HESITATES WHEN COMING OUT OF TURNS AND ROLLING STOPS WHEN ATTEMPTING TO ACCELERATE. MORE FREQUENT WHEN IN ECO MODE, IS AN ISSUE TO A LESSER DEGREE IN OTHER DRIVING MODES.
I BOUGHT MY CAR IN JULY OF 2016. SINCE THEN I HAD ISSUE WITH THE ACCELERATION. SOMETIMES CAR TAKES LONGER TO START FROM THE STOP POSITION AND WHEN IT STARTS, IT JUST ACCELERATES. ON OTHER OCCASIONS, THE CAR FEELS LIKE STALLING WHILE DRIVING AND THEN PICK UP THE SPEED AGAIN. THIS IS AN ONGOING ISSUE AND I HAD BOUGHT TO THE SALES PERSON'S KNOWLEDGE AT THE BEGINNING, WHEN HE DROVE AROUND TO FEEL ABOUT THE SAME, IT DIDN'T OCCUR AT THAT TIME. BUT, EVERY NOW AND THEN THIS SEEMS TO BE THE ISSUE WITH ME.
I WAS DRIVING DOWN THE HIGHWAY ABOUT 70 MPH APPROXIMATELY 4:45 AM WHEN I HEARD A LOUD EXPLOSION. MY MIDDLE PANEL OF MY PANORAMIC SUNROOF EXPLODED CAUSING A CIRCULAR HOLE IN THE SUNROOF INITIALLY WHICH EVENTUALLY CAUSED THE ENTIRE MIDDLE PANEL TO BREAK A PART. THERE WERE NO MOTOR VEHICLES AROUND ME AT THE TIME. I HAVE ATTACHED THE REPAIRS FOR MY AUTOMOBILE.
I'M HAVING A RANDOM PROBLEM WITH MY VEHICLE WHICH RELATES TO THE ACCELERATION. THE CAR SOMETIMES FAILS TO RESPONDS TO THE ACCELERATOR WHEN PRESSED. I HAVE NOTICED THIS WHEN THE CAR IS IN ECO DRIVE MODE AND THE REVS SEEM OK AND THE ENGINE FAILS TO RESPOND TO THE ACCELERATOR BUT ALL OF SUDDEN THE CAR JERKS FORWARD WITH DRIVER HAVING LITTLE CONTROL UNTIL IT EVENS OUT AGAIN. THERE DOES NOT SEEM TO BE ANY PATTERN TO IT AND AS A RESULT IT NEAR IMPOSSIBLE TO DUPLICATE. I HAVE TALKED TO HYUNDAI USA AND ALSO WITH MY LOCAL DEALER AS OF YET I HAVE NO FIX. WILL BRING IT INTO DEALER ONCE MORE AND TAKE IT FROM THERE. I FIRMLY BELIEVE THIS A SAFETY ISSUE AND AS A FATHER OF TWO YOUNG CHILDREN THIS IS OF GREAT CONCERN AND WORRY
TL* THE CONTACT OWNS A 2017 HYUNDAI SANTA FE SPORT. WHILE THE VEHICLE WAS IDLING AT A STOP SIGN AND A STOP LIGHT, IT SHOOK AND VIBRATED SEVERELY. WHILE ACCELERATING AT HIGHWAY SPEEDS ABOVE 55 MPH, THE SUSPENSION WAS UNSTABLE. IN ADDITION, THE FUEL TANK WOULD BE FULL AT 381 GALLONS AND WOULD DECREASE TO 360 GALLONS. THE DEALER (PANTILI HYUNDAI, 720 OAKVALE RD, PRINCETON, WV 24740, (304) 425-8203) WAS NOTIFIED OF THE FAILURES. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES, BUT THEY WERE UNABLE TO REPLICATE AND DIAGNOSE THE FAILURES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.
THE 2017 HYUNDAI SANTA FE SPORT SEAT BELTS DO NOT RETRACT . THEY JAMMED IN THE DOORS AND HAVE RIPPED THE RUBBERS ON THE DOORS AND DO NOT RETRACT BACK WHEN GETTING OUT OF VEHICLE. . ALSO IN AN EMERGENCY BRAKING SITUATION THE SEAT BELTS DO NOT LOCK UP. SUSPENSION IS LOUSY AND IT FEELS AS IF IT HAS NO SUSPENSION. I WAS TOLD BY HYUNDAI'S ZONE REP RANDY 1-800-633-5151 ON SEPTEMBER 26TH 2017 THREE MORE COMPLAINTS OF THIS SITUATION HAVE BEEN REPORTED. MY LOCAL HYUNDAI DEALER FEELS FOR $250 A MONTH THIS IS AS GOOD AS IT GETS AND I SHOULD ACCEPT THE VEHICLE WITH ITS FAULTY SEAT BELTS. VEHICLE HAS BEEN LOOKED AT AT MY LOCAL HYUNDAI DEALER SINCE SEPTEMBER 18TH 2017 AND WAS NOTIFIED IN AUGUST OF 2017... .UPDATED 11/09/17 *BF UPDATED 7/20/18*JB *TR
VEHICLE SHAKES AND JERKS AT 50 MPH ON A 30% UP GRADE. UNKNOWN ANSWER BY DEALERSHIP. DEALERSHIP HAS SEEN VEHICLE 3 TIMES FOR THIS AND ALL THEY SAID THEY DID WAS RESET SENSORS. THIS DID NOT REMEDY THE ISSUE. I AM NOT PLEASED OR SATISFIED WITH RESULTS.
VEHICLE HESITATES WHEN TRYING TO ACCELERATE WHEN NOT FULLY WARMED UP. DEALER CAN DUPLICATE THE SITUATION ON THIS VEHICLE AND OTHERS IN THEIR INVENTORY.
TL* THE CONTACT OWNS A 2017 HYUNDAI SANTA FE SPORT. THE CONTACT STATED THAT THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AS SOON AS THE VEHICLE WAS STARTED. THE CONTACT CALLED THE NATIONAL CENTRAL REGIONAL MANAGER FOR CONSUMER AFFAIRS. THE CONTACT WAS ADVISED BY COLUMBIA HYUNDAI IN CINCINNATI, OHIO THAT THE VEHICLE SHOULD NOT BE TAKEN TO THE DEALER ANYMORE WITHOUT THE REGIONAL MANAGER'S CONSENT. THE VEHICLE WAS TAKEN TO TWO DEALERS: ONE TIME AT KERRY HYUNDAI IN NORTHERN KENTUCKY AND FOUR TIMES AT COLUMBIA HYUNDAI IN CINCINNATI, OHIO FOR DIAGNOSTIC TESTING. THE DEALERS COULD NOT DIAGNOSE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 10446255. THE APPROXIMATE FAILURE MILEAGE WAS 37,000. UPDATED 11/01/17*LJ CONSUMER STATED VEHICLE TAKEN IN TO DEALERS 6 TIMES. CONSUMER PURSUING THE LEMON LAW AS THIS VEHICLE HAS BEEN OUT OF SERVICE FOR 31 DAYS. UPDATED 9/7/18*JB
BACKUP CAMERA GOES DARK DURING OPERATION, USUALLY RIGHT AFTER TURNING ON THE CAR. THIS CAN CAUSE AN ACCIDENT IF THE DRIVER CAN NOT SEE WHILE BACKING UP.
VEHICLE HESITATES FOR A SECOND OR TWO WHEN ACCELERATING, BOTH FROM A FULLY STOPPED POSITION, OR WHILE DRIVING AT LOW SPEEDS. DID NOT TEST HIGH SPEEDS. THIS CAN BE A SAFETY CONCERN WHEN MERGING INTO TRAFFIC, ESPECIALLY ON A HIGHWAY. DEALER SERVICE SAID THEY COULD NOT REPRODUCE THE ISSUE, BUT IT IS VERY REAL, AND VERY SCARY. I HAD DOCUMENTED THIS ISSUE SEVERAL TIMES WITH HYUNDAI SUPPORT BUT THEY JUST KEEP CLOSING THE CASE WITHOUT ANY ACTION.
EXCESSIVE ENGINE BRAKING ON DOWNHILL ROLL WITH CRUISE ENGAGED, WILL DOWNSHIFT THEN DOWNSHIFT AGAIN. WHILE REDUCING THE SPEED THE CRUISE WILL CAUSE THE TRANSMISSION TO UP-SHIFT STILL ROLLING DOWN THE SAME HILL AT THIS POINT THE CRUISE REALIZES THE SPEED INCREASE AND DOES A DOUBLE DOWNSHIFT FROM WHERE IT WAS. AT THIS POINT THE RPM HAS JUMPED TO JUST UNDER 5000 WITH THE ENGINE WHINING LIKE ITS IN PAIN. I LIVE IN AND TRAVEL, TO AND FROM WORK IN THE LOWER SAVANNAH RIVER AREA OF SOUTH CAROLINA. THE HILL THAT I WAS ON IS ABOUT THE LENGTH FOOTBALL FIELD AND THE SPEED LIMIT IS 55MPH UNSURE OF THE GRADE, BUT AS I EXPLAINED WHERE WE LIVE. THE FIRST TIME I NOTICED THIS ISSUE THE ODOMETER HAD JUST OVER A THOUSAND MILES AND JUST THOUGHT IT WAS AN ANOMALY BUT NOW IT HAS JUST UNDER THREE THOUSAND MILES AND IT STILL HAS THE PROBLEM. THE CAR WAS PURCHASED AS A WEDDING GIFT FOR MY WIFE AND SHE'S SCARED TO DRIVE IT BECAUSE OF THE CRUISE CONTROL ISSUES. SHE WOULD RATHER DRIVE HER 2007 SANTA FE THE CRUISE CONTROL IN IT ACTS NORMAL AND FEELS DEPENDABLE, EVEN WITH 114,000 MILES ON IT. I'VE CONTACTED HYUNDAI MOTORS AND HAVE TAKEN IT TO THE DEALER WITH NO RESULTS. HYUNDAI ASSIGNED ME CASE WORKER ANGELA GODBEY (714) 965-7049 SHE CLOSED THE CASE 8/23/17, BUT NOT WITHOUT GIVING INDICATION THAT THE PROBLEM IS A MANUFACTURERS INSTALLED DEFECT.
MY 2017 HYUNDAI SANTA FE SPORT 2.0T ULTIMATE HESITATES STARTING FROM A STOP ESPECIALLY ON TURNS, TO THE POINT THAT IT CAN BE DANGEROUS, AS IT MAY TAKE SEVERAL SECONDS BEFORE IT WILL FULLY ACCELERATE AND I CAN AVOID ANY ONCOMING TRAFFIC. IT SEEMS MORE PRONOUNCED IN REGULAR AND ECO MODE THAN SPORT MODE. THE ANTI-SKID TRACTION LIGHT USUALLY GOES ON WHEN IT IS HAPPENING. THIS OCCURS AT SLOW SPEED. WHEN I TOOK THE CAR INTO THE DEALER, AND IT WAS CHECKED BY A FACTORY REP WHO WAS THERE THAT DAY, THEY TOLD ME IT WAS JUST THE WAY THE CAR WORKS AND IT IS THE AUTOMATIC ANTI-SKID TRACTION CONTROL WORKING.I HAVE BEEN JUST VERY CAREFUL NOT TO TURN WITHOUT A LOT OF SPACE FROM ANY ONCOMING CARS AND I TRY TO USE SPORT MODE TO LESSEN THE OCCURRENCES. THIS OF COURSE REDUCES FUEL ECONOMY. I HAVE NOW SEEN ONLINE REPORTS BY MANY OTHER OWNERS WITH THE SAME PROBLEM AND REALIZE IT IS DEFINITELY NOT NORMAL AND NEEDS TO BE CORRECTED. I HEARD THERE MAY NOW BE A TECHNICAL SERVICE BULLETIN ON THIS.
I PURCHASED A NEW 2017 SANTA FE SPORT ON 5-26-17. ON 7-19-17 AT AROUND 7100 MILES I RECEIVED A MESSAGE WARNING ME OF THE ENGINE OVERHEATING. I PUT A PHONE CALL IN THE FOLLOWING MORNING TO MY DEALERSHIP AND WAS TOLD TO BRING IT INTO THE SHOP 7-20-17 (THUR). THAT AFTERNOON I RECEIVED A CALL FROM MY SERVICE ADVISER STATING THERE WAS NO CHECK ENGINE LIGHT ON AND THEY COULD NOT FIND AN ISSUE. I THEN RESTATED IT WAS NOT AN ENGINE LIGHT BUT AN ACTUAL MESSAGE STATING THE ENGINE WAS OVERHEATNG. HE THEN CALLED ME BACK 10 MINUTES LATER STATING THERE IN FACT WAS A LEAK IN THE WATER PUMP AND THEY NEEDED TO REPLACE THE GASKET AND THAT THEY WOULD NOT HAVE THE PART UNTIL 7-25-17 (TUES). WHEN I FINALLY GOT MY CAR BACK ON THE 26TH (WED) ALL SEEMED FINE AGAIN. ON FRIDAY 7-28-17 WHILE DRIVING ON CRUISE CONTROL AT 60 MILES PER HOUR I FELT THE CAR DOWN SHIFT AND RPM'S STARTED GOING WELL OVER 5000 AND THE ONLY WAY TO STOP IT WAS TO PUSH ON THE BREAK THIS HAPPENED TWICE WITHEN AN HOUR SPAN. I CONTACTED DEALER AGAIN AND WAS TOLD TO BRING CAR BACK. NOTE THEY ALSO HAD TO FIX A SCRATCH PUT ON MY PASSENGER MIRROR FROM WHEN CAR WAS SERVICED THE FIRST TIME. I BROUGHT MY SANTA FE BACK IN ON MONDAY 7-31-17 AND FINALLY DECIDED TO CONTACT SERVICE DEPARTMENT ON WED 8-2-17 WHEN NO BODY CALLED TO LET ME KNOW OF ISSUES. SINCE THEN TODAYS DATE IS 8-10-17 I CONTACTED DEALER AGAIN TO FIND OUT STATUS AS OF RIGHT NOW THEY HAD TO REPLACE HEAD GASKET , REPROGRAM CRUISE CONTROL AND REPLACE THERMOSTAT ON TOP OF THE GASKET
THERE IS A SERIOUS ISSUE WITH ACCELERATION FROM A STOP WITH THIS VEHICLE. THE VEHICLE HESITATES SEVERELY WHEN TRYING TO ACCELERATE FROM A STOP OR LOW SPEEDS. THIS IS A SAFETY CONCERN, SINCE YOU MAY BE PULLING INTO ONCOMING TRAFFIC AND THEN THE VEHICLE HAS NO POWER TO GO. WE ONLY HAVE <300 MILES ON THE VEHICLE AND MY WIFE IS NERVOUS DRIVING IT. THE TRACTION CONTROL INDICATOR SEEMS TO COME ON DURING THE HESITATION, BUT THE VEHICLE IS ON FLAT, DRY PAVEMENT AND IS NOT SLIPPING.
VEHICLE HESITATES WHEN ACCELERATING FROM A STOPPED OR SLOW SPEED, SUCH AS PULLING INTO AN INTERSECTION. THE VEHICLE HESITATES FOR A SECOND OR MORE BEFORE ACCELERATING. THIS HAS HAPPENED MOST FREQUENTLY WHEN PULLING INTO AN INTERSECTION FROM A STOP, YOU HIT THE GAS & NO RESPONSE FROM THE VEHICLE. HAVE TO KEEP PRESSING GAS PEDAL BEFORE CAR FINALLY RESPONDS AND ACCELERATES. IT HAPPENS ALL THE TIME SO SELECTING A WHEN IT HAPPENED DATE IS N/A
VEHICLE WAS IN MOTION ON A COUNTRY ROAD WHEN THE ENGINE STALLED AND THE DRIVER LOST THE ABILITY TO STEER OR OTHERWISE CONTROL THE VEHICLE. AFTER HAVING THE VEHICLE TOWED INTO THE SHOP, THE CYLINDER NUMBER 1 FUEL INJECTOR WAS REPLACED AND THERE WAS EXCESSIVE AMOUNTS OF FUEL IN THE OIL.
WHILE DRIVING AT A SLOW SPEED IN A PARKING LOT, THE VEHICLE ENGINE STALLED AND THE DRIVER LOST THE ABILITY TO STEER OR OTHERWISE CONTROL THE VEHICLE.
TL* THE CONTACT OWNED A 2018 (NA) HYUNDAI SANTA FE SPORT. WHILE DRIVING 35 MPH THROUGH AN INTERSECTION, THE POWER STEERING SEIZED AND A RED STEERING WHEEL AND EXCLAMATION MARK ILLUMINATED. THE CONTACT WAS ABLE TO PULL THE VEHICLE OVER TO THE SIDE OF THE ROAD AND IT WAS TOWED TO THE DEALER. THE DEALER (HYUNDAI OF NEW PORT RICHEY 3936 US-19, NEW PORT RICHEY, FL, 34652) DIAGNOSED THAT THE VEHICLE WAS TRANSMITTING DATA TO THE STEERING MECHANISM; HOWEVER, THE STEERING MECHANISM WAS UNABLE TO READ AND CORRESPOND. THE STEERING MECHANISM NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT CONTACTED AND MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 200.
TL* THE CONTACT RENTED A 2017 HYUNDAI SANTA FE SPORT. THE CONTACT STATED THAT WHEN THE VEHICLE WAS PARKED, THE REAR PASSENGER SIDE SEAT BELT DID NOT DISENGAGED FROM THE BUCKLE, THE MORE THE CONTACT TRIED TO UNBUCKLE IT, THE TIGHTER IT GOT. FINALLY THE SEAT BELT HAD TO BE CUT IN ORDER FOR THE PASSENGER (9 YEAR OLD) TO EXIT THE VEHICLE. THERE WERE NO INJURIES REPORTED. NO POLICE REPORT WAS FILED. THE VEHICLE WAS RETURNED TO THE CAR RENTAL COMPANY IN THE BRONX AND A COMPLAINT WAS FILED WITH THE COMPANY. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. A DEALER OR INDEPENDENT MECHANIC DID NOT DIAGNOSE THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 24,000.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2017 Hyundai Santa FE Sport → · Every Santa FE Sport year → · How the figures are calculated →