Own a 2027 Hyundai Santa Fe Hybrid SEL, VIN [XXX], purchased new. On XXX with only 345 miles on the odometer, the vehicle began making a very loud chainsaw-like noise while I was driving in [XXX] at low speed at the same time, the check engine light and a red hybrid system warning light appeared on the instrument cluster. I stopped driving the vehicle immediately because I was concerned about safety and further damage. The vehicle was towed to Jenkins Hyundai in [XXX], on XXX. Because the vehicle could not be driven, I paid about $150 for a rideshare home to [XXX]. On XXX the dealership told me its shop foreman had confirmed the hybrid starter generator must be replaced, and that the repair would be covered by the factory warranty. The dealer said the grinding noise was consistent with this fault. The vehicle was out of service from [XXX to still in the shop. I have photos of the warning lights and odometer, the tow and rideshare receipts, and the dealership's written diagnosis. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
2027 Hyundai Santa FE Hybrid
Owners filed 1 complaints about this vehicle with federal regulators, most often about the electrical system. No safety recall has been issued.
Most common 2027 Hyundai Santa FE Hybrid problems
1 of the 1 complaints (100%) are about the electrical system.
| Component | Reports | Crashes | Fires | Injuries | |
|---|---|---|---|---|---|
| Electrical System | 1 | 0 | 0 | 0 |
What owners reported
Newest filingsAll 1 complaints, reproduced as filed.
Reading this record
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Most recent recall on file: none. Source: NHTSA Office of Defects Investigation.