Owners filed 183 complaints about this vehicle with federal regulators, most often about the power train. It has been recalled 4 times.
Park away from buildings
NHTSA attached an advisory to a recall on this vehicle. Advisories apply to specific production runs — check your VIN with the manufacturer or at nhtsa.gov/recalls before driving it.
What fails
Component
Reports
Crashes
Fires
Injuries
Power Train
64
1
0
0
Engine
33
0
0
0
Unknown or Other
19
0
0
0
Fuel/Propulsion System
15
0
0
0
Electrical System
15
0
0
0
Exterior Lighting
8
0
0
0
Vehicle Speed Control
6
0
0
0
Air Bags
3
3
0
4
Visibility/Wiper
2
0
0
0
Trailer Hitches
2
0
1
0
4 safety recalls
Part 573 reports
Trailer Hitches23V181000Park outside
Filed Mar 17, 2023584,784 vehiclesHyundai Motor America
Defect. Hyundai Motor America (Hyundai) is recalling certain 2019-2023 Santa Fe, 2021-2023 Santa Fe HEV, 2022-2023 Santa Fe Plug-in HEV and Santa Cruz vehicles potentially equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Hyundai dealership. Water accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.
Risk. A fire while parked or driving can increase the risk of injury.
Remedy. Owners are advised to park their vehicles outside and away from structures until the remedy is completed. Dealers will install a new fuse and wire extension kit as necessary, free of charge. Owner notification letters were mailed starting May 16, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 244. This recall is an expansion of previous recall number 22V-633.
Structure › Critical Fasteners23V038000
Filed Jan 31, 202316,104 vehiclesHyundai Motor America
Defect. Hyundai Motor America (Hyundai) is recalling certain 2022 Tucson and 2022-2023 Santa Cruz vehicles. The roof moldings may detach.
Risk. A detached roof molding could become a road hazard, increasing the risk of a crash.
Remedy. Dealers will inspect and replace, or secure the roof moldings, as necessary, free of charge. Owner notification letters were mailed March 30, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 241.
Power Train › Automatic Transmission22V746000
Filed Oct 6, 202256,148 vehiclesHyundai Motor America
Defect. Hyundai Motor Company (Hyundai) is recalling certain 2021-2022 Santa Fe, Sonata, Veloster N, 2022 Santa Cruz, Elantra N, and Kona N vehicles. The vehicle's "fail-safe" limited-mobility drive mode may be impaired, when prompted by a transmission oil pump malfunction, which can result in a complete loss of drive power.
Risk. Loss of drive power increases the risk of a crash.
Remedy. Dealers will inspect and replace the transmission, as necessary. Dealers will also update the transmission control unit software. All repairs will be performed free of charge. Owner notification letters were mailed January 10, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 236.
Engine and Engine Cooling › Engine › Oil/Lubrication › Pipes, Hoses, and Fittings22V197000
Filed Mar 28, 202216 vehiclesHyundai Motor America
Defect. Hyundai Motor America (Hyundai) is recalling certain 2022 Santa Fe and Santa Cruz vehicles. The oil supply pipe to the turbocharger may crack, which could result in an oil leak in the engine compartment.
Risk. An oil leak in the presence of an ignition source such as hot engine or exhaust components, can increase the risk of a fire.
Remedy. Dealers will replace the turbocharger oil supply pipe, free of charge. Owner notification letters were mailed May 26, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall 222.
The contact owns a 2022 Hyundai Santa Cruz. The contact stated that while driving on I-95 and approaching a stopped vehicle, the brake pedal was depressed, and the automatic emergency braking system engaged. Upon depressing the accelerator pedal to accelerate when traffic started moving, the emergency braking light remained illuminated, and an alarm sounded even after the preceding vehicle drove away. The automatic emergency braking system failed to disengage, causing the vehicle to be rear-ended by an ambulance. The contact sustained body soreness from head to feet and whiplash but had not yet received medical treatment. The ambulance air bags deployed, and the ambulance was undrivable. The vehicle was taken to an autobody shop, where an estimate was provided. The contact believed that the vehicle would be totaled, but the insurance company had not yet evaluated the vehicle. The failure mileage was approximately 57,000.
Engine
Filed Sep 10, 2026KS
My INTEGRATED THERMAL MANAGEMENT (ITM) module went bad in my 2022 Hyundai Santa Cruz. I notified Hyundai about it and found out there are several service bulletins related to this part. My truck was outside the bumper-to-bumper warranty, so I had to pay over $1000.00 to get it replaced. I think it's shitty that Hyundai knows there is an issue with part on 2022-2023 Santa Cruz's and aren't willing to cover it. On top of that, the ECU has to re-calibrated after the repair, which didn't allow me to replace the part myself.
Power Train
Filed Sep 9, 2026LA
In approximately late 2024, at just under 30,000 miles, the vehicle lost motive power while driving on the interstate. Multiple warning lights illuminated and the vehicle lost drive shortly afterward, leaving me unable to accelerate in traffic. The vehicle was then serviced under Recall 236 (NHTSA 22V-746) for the 8-speed dual-clutch transmission high-pressure oil pump. The remedy performed was a transmission control unit software update only; the transmission was not replaced. I do not have the exact dates and am reporting these as approximate. The vehicle now has approximately 99,700 miles. It has developed hesitation and dragging on drive-off within the first half mile of every trip and at low speed in town, resolving once the transmission is warm, with no check engine light or warning lamp. The selling dealer had the vehicle approximately 35 days across two repair orders without diagnosing the condition. The repairs performed were a cylinder 3 spark plug/oil repair and dropping and cleaning the fuel tank, neither of which resolved the complaint. I have run non-ethanol fuel exclusively since the vehicle was returned and the condition is unchanged. I am taking the vehicle to a different Hyundai dealer and have opened a case with Hyundai. I am filing this report because the software-only remedy may not be adequate for this transmission. Roughly two years and 70,000 miles after that repair, the same transmission is again showing drivability problems, and other owners may expe
Fuel/Propulsion System
Filed Sep 8, 2026FL
Vehicle in the middle of turning in to a hazardous highway lost power and then began to drive sluggish at 20 miles per hour skipping. It acted like the fuel injectors were not allowing it to get fuel. After having some one check it is exactly what was wrong.. It he vehicle had not caught up I would be dead as an oncoming vehicle did not realize the care was not moving.
Power Train
Filed Aug 10, 2026NJ
The cars transmission has become very jerky at low speeds. The drive train will either hesitate or rev without power for a couple seconds. The problem started at around 14k miles.
Power Train
Filed Aug 4, 2026LA
The transmission failed. The dealership computer identified the failure with Safety Recall 236.
Fuel/Propulsion System
Filed Jul 10, 2026NC
October 2025 while driving the vehicle at highway speeds, vehicle started bucking, losing power and then stalled. The check engine light did not come on. I was able to get off the side of the road and had it towed to the dealer. Dealer found injectors to be leaking and replaced all 4 GDI fuel injectors-mileage was 29,598. On July 1, 2026, again the same issue while driving the vehicle at highway speeds, it started bucking, losing power and stalling when slowed. This time the check engine light came on. Again, it was undrivable and had to be towed to the dealer. Dealer found after 15,000 miles, some of the new injectors failed and were leaking and all 4 GDI injectors were replaced again-mileage 44,492. Both times there was no warning signs that the fuel injectors were about to fail. No other tests were performed on the engine to find out why the fuel injectors are repeatedly failing. I have filed a report with Hyundai National Consumer Affairs because the vehicle will be out of warranty by the end of 2026, and the underlying issue has not been investigated nor resolved. I am concerned that once vehicle is out of warranty, a major issue with the engine will be found that caused repeated failure of the fuel injectors. I did request an extension of the warranty, but was told that normally doesn't happen.
Structure › Body
Filed Jun 22, 2026ME
The tailgate of this vehicle opened by itself while driving and pulling a trailer. The key fob was stored safely in the cup holder of the vehicle. When I attempted to back the trailer into a driveway, the open tailgate was caught between the vehicle and the trailer, causing serious damage to the tailgate as well as the trailer that was being towed. If items that were stored in the bed of the vehicle had fallen out into the path of another vehicle or pedestrian, they could have been injured or killed. This problem has been reported to both my local Hyundai dealership as well as to the Hyundai Corporate Case Management group (HCCM). (case #[XXX] of the HCCM) The dealership attempted to reproduce the incident while the vehicle was parked in the shop and was unable to duplicate the condition that happened while driving on a rough public road, towing a trailer. No warning lamps or messages appeared prior to the failure. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Electrical System
Filed Jun 21, 2026TX
While driving my vehicle on a two-lane highway, I experienced multiple sequential electronic system failures (including the vehicle no longer detecting the smart key), and all electronic systems on the car became inoperative. I lost all instrumentation, including my speedometer and tachometer. At the same time, I also experienced a loss of motive power, and the engine of the vehicle began running extremely erratically before completely cutting off. I attempted to make a safe stop on the side of the road, but after doing so, could not restart the vehicle. The electrical systems of the vehicle continued to behave erratically, and the engine would not restart. I contacted roadside assistance, but they were unable to start the vehicle as well. It was towed to my local Hyundai dealership, but instead of expressing any genuine concern for the significant risk I endured while being placed In harm's way, they refused to fully diagnose the vehicle, and instead accused me of "jumping in reverse," even though I did no such thing (and don't even know what that means). The dealership has no evidence to suggest any such event took place, and simply wants me to pay over $1,800 for replacement of the battery connection terminals, despite being in-warranty. Obviously, the vehicle was already running – there is no way that the dealership's false allegations could possibly be correct. I contacted Hyundai Motor America and was assigned a caseworker, but they were not interested in finding a reso
Fuel/Propulsion System
Filed Jun 5, 2026FL
Loss of power from the engine while accelerating from a stop in heavy traffic. Car began shaking and sputtering with intermittent spurts of power, unable to exceed 10 mph on narrow bridge. Pulled over and the vehicle smelled heavily of gasoline near the engine. This issue is the Third instance of my engine sputtering and losing power. The first instance, injectors 2 & 4 were replaced. The second instance Injector 3 was replaced. I followed dealer recommendations and only used top tier gas from busy stations, and manufacturer technician recommended techron additive every 1000 miles. There have been two additional instances where the engine sputtered but regained power, with the dealer unable to replicate the issue.
Power Train
Filed Jun 1, 2026200,000 milesWA
The contact owns a 2022 HYUNDAI Santa Cruz. The contact stated while driving 74 MPH, while depressing the accelerator pedal the vehicle failed to respond. The contact pulled over to the right side of the road and turned the vehicle off and on and the vehicle began to work as intended. A dealer was contacted. The vehicle was towed to the dealer where it was diagnosed that the transmission needed to be replaced. The contact then had the vehicle towed to another dealer where they informed her there were no recalls. The contact mention this failure has occurred on several different occasions. The vehicle was repaired as the transmission was replaced twice. The manufacturer was notified on the failure, and they informed her to request a prior authorization from the dealer ship which was denied. The approximate failure mileage was 200,000.
Power Train
Filed Apr 24, 2026SC
After starting vehicle and shifting to Drive, the vehicle does not want to shift out of 1st gear and only accelerating to 25 to 30 mph. So far the only quick fix is to stop and turn the vehicle off and then restarting.
Power Train
Filed Mar 26, 2026CO
"The 8-speed Dual Clutch Transmission and engine (Cylinder 4) failed on my 2022 Hyundai Santa Cruz SEL Premium AWD with 37,780 miles. Both components are available for inspection upon request. While merging onto the highway in Sport Mode, the vehicle experienced violent shuddering and noise so severe I believed I had multiple flat tires simultaneously — specifically both front and rear passenger side tires. I immediately activated hazard lights and exited the highway. I was unable to safely operate the vehicle. Other drivers on the highway were also put at risk by my sudden need to exit. The dealer has NOT been able to reproduce or confirm the transmission issue despite multiple documented visits over the past year. However, AutoZone confirmed diagnostic code P0304 Cylinder 4 Misfire Detected on March 19, 2026 via OBD-II scan. The vehicle has been inspected multiple times by the Hyundai dealership over the past year. Hyundai Motor America has an open case on this vehicle and has escalated it to their buyback department. The Check Engine Light illuminated during the highway incident then self-cleared. Transmission slipping, shuddering at low speeds, high RPMs at low vehicle speeds, and failure to shift properly have been reported to the dealer for over one year. This vehicle contains the identical DCT transmission covered under Hyundai Recall 236 but my VIN was excluded despite identical symptoms. Backup camera has also failed twice — a federally mandated safety device."
Air BagsCrash2 injured
Filed Dec 16, 2025MS
The vehicle was involved in a collision in which the airbags failed to deploy. Despite the severity of the impact, no airbags deployed. As a result, both adult occupants (my daughters) were injured. The failure of the airbag system to deploy raises serious safety concerns regarding the vehicle’s restraint system and crash sensors.
Power Train
Filed Nov 19, 2025FL
My 2022 Hyundai Santa Cruz has an ongoing powertrain/transmission malfunction that occurs during cold starts. The vehicle will not upshift out of 1st gear and becomes stuck around 25 mph with the accelerator fully pressed. There are no warning lights or messages. The only way to temporarily fix the issue is to pull over, turn the vehicle off, and restart it. This creates a serious safety risk because I am unable to accelerate to normal traffic speeds when merging or crossing intersections. The vehicle and components are available for inspection upon request. The issue has been brought to two Hyundai dealerships multiple times. One dealership replaced the entire transmission, and on a later visit they topped off the transmission fluid. Despite these repairs, the problem continues to occur. Hyundai corporate is involved and has an active case open, but the defect remains unresolved. The problem has not been consistently replicated by the dealers because it only occurs on cold starts, but it happens repeatedly in daily use.
Forward Collision Avoidance › Warnings
Filed Nov 7, 2025MA
ALL SAFETY FEATURE WARNING ALERTS (3) OF THEM, SINCE IT WILL NOT ALLOW ME TO CHECK ALL THAT APPLY THEY ARE THE FOLLOWING ADAPTIVE CRUISE CONTROL NOT WORKING, BLIND SPOT WARNING NOT WORKING, FORWARD COLLISON DETECTION NOT WORKING, LANE DEPARTURE WARNING NOT WORKING, LANE KEEPING ASSISTANCE NOT WORKING, PARKING COLLISION WARNING NOT WORKING REAR CROSS TRAFFIC WARNING NOT WORKING.
Power Train
Filed Nov 4, 202563,000 milesCO
The contact owns a 2022 Hyundai Cruz. The contact stated that while driving 70 MPH, the vehicle lost motive power but was unable to accelerate above 30 MPH. The contact was able to pull over to the shoulder of the roadway, where the failure persisted. The check engine warning light was illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the transmission. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 22V760000 (Power Train); the VIN was included, but the vehicle was already repaired in 2022. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 63,000.
Air BagsCrash1 injured
Filed Aug 18, 2025PA
When pulling out on a intersection I was hit by a large box truck on the front and side drivers side at aprox. 20 to 25 mph. my air bags did not go off and my seat belt did not hold me from hitting the steering wheel Hyundai is saying the impact was not enough to force either one to help in this situation
Power Train
Filed Aug 18, 2025WA
2nd replacement DCT transmission failed Loss of power while driving on the interstate , upon acceleration no increase in speed, went from 65mph to 38mph before able to pull off the highway. Intermittently it is not shifting, shuttering, hard reverse shift, hesitation from park into drive
The contact owns a 2022 Hyundai Santa Cruz. The contact stated that while driving 62 MPH, the Forward Collision Avoidance: Automatic Emergency Braking system erroneously engaged. The Forward Collision Avoidance: Automatic Emergency Braking warning light illuminated. A dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, but offered no assistance and informed the contact that the vehicle needed to be diagnosed. The failure mileage was 30,000.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Mar 17, 2023. Source: NHTSA Office of Defects Investigation.