2020 Honda Ridgeline complaints

On numerous occasions (at least 5 times) the following occurred: Upon exiting the highway after approximately 90+ minutes of driving, the truck's check engine light starts flashing and the vehicle goes into "limp mode" and will barely accelerate to avoid oncoming traffic from behind. The vehicle must be stopped and turned off to clear the engine light and return to normal performance. The on-board computer does not store any diagnostic codes when this occurs. There are numerous documented incidents exactly like this one on the Honda Ridgeline Owners forum. I have taken my truck to the dealer three times with no resolution. The dealer consults with Honda Tech support, who is unsure how to solve this issue. Assorted repairs have been documented on the aforementioned Honda forum, to no avail. This is definitely a safety issue when the truck loses power in traffic. I have almost been hit from behind while the vehicle is in limp mode. The initial occurence happened in November 2021 and most recently again April 16, 2022. Essentially for a year and a half Honda has done nothing to fix this problem.

I received a Recall Notice #21V-932 per Honda Service Bulletin 21-086 and took my 2020 Honda Ridgeline in on March 22, 2022. The recall notice specifies that gaps between Hood Seal and Grill allow for air entry that leads to hood vibration allowing the hood latch to break loose and hood to open while driving. I have such an air gap and to make matters worse this gap also allows elements to enter my engine compartment getting everything wet/soiled- including electricals. After the recall repair was competed, I still had a sizable air gap between the hood seal and the grill. The Dealer Service Department Manager said it was operating according to Honda Specifications and that’s all he could do. I complained and he said he would contact Honda Motors of America. He received a reply from Honda Motors that ignored my complaint. My complaint is that Page 15 of this Honda Service Bulletin 21-086 recall notice specifies “Inspect the resting position of the hood seal. Ensure that the hood seal is making contact along the front grill”. After repair, my vehicle still has a good size air gap between the Hood Seal and Grill which does not meet the repair requirements of the Recall Notice. Not only that, the repair on my vehicle did not address the Root Cause of the problem which is to prevent air from entering and causing vibration. And this could be on many Honda vehicles! I tried to attach a Word Document with additional information but your system would not allow. Please contact me usin

1st time we were driving on a mountain highway at 70 mph, when the truck self applied the brakes and we were nearly rear ended by another truck, there was no vehicle directly in front of our car to cause this to happen. I took the truck to the dealer as soon as we returned home, they found nothing wrong! A few weeks later this happened again for no apparent reason however thus time no other car was near enough to cause a incident. I returned the truck to Honda Service after 1st calling Honda USA and having them document our concerns. Once more they could offer no reason or correction. This continues to randomly happen to thus day. I have 2 service documents to back up both times I returned to the dealer.

Like other Honda models being investigated, this 2020 Ridgeline also applies the automatic braking system with on vehicle directly ahead (nearest vehicle is 2 lanes over). The date below is today, but events were in the past

The contact's son owns a 2020 Honda Ridgeline. The contact stated that while her son was reversing, the vehicle shifted to neutral independently. The warning message "Stop. Driving when Safe. Transmission Problem, See Manual." Was illuminated. The contact's son shifted to reverse and continued to drive the vehicle. The contact stated that the failure reoccurred twice the next day while reversing. The contact's son turned off and parked the vehicle. The vehicle was towed to the dealer where the failure could not be replicated. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The contact was awaiting a call back from the manufacturer. The failure mileage was approximately 11,721. Consumer traded in this truck on 2/14/2022 and traded up to a 2022 Ridgeline. Consumer had the truck for a week and it did the same thing.

The February 2022 edition of Consumer Reports, page 19, identifies 2017-2020 Honda Ridgeline (and others) as having a faulty Hood Latch that could release as the vehicle is in motion thereby blocking the driver's view of the road. I cannot find any evidence on your website or that of Honda's about a recall or a fix for this issue. Please look into this matter and get back to me as soon as possible. Thanks [XXX] email: [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Strong engine oil odor after driving and then parking vehicle. Also checked engine oil, has a very strong gasoline smell to engine oil. Dealer claims unable to replicate, however I pointed out the smell to them once I arrived. Dealer mentioned that the smell was normal. They took the vehicle in anyway and claim again that the smell is normal. There are no warning lights or anything to indicate a problem. Smell first noticed around 5600 miles. Vehicle now at 16000 miles and still getting the same result with odor and fuel smell in the oil.

Driving up a grade my small dog move forward onto forward part of console and steped on gearshift buttons and vehicle shifted in to neutral. Engine rev. Up to 5000 RPM. Had to remove dog from gear shift panel slow down engine and vehicle back in gear and excelerate away from large truck approaching the rear of my vehicle. Vary scary, why does Honda put a push button transmission controls on a console between the seats.

I understand my vehicle has a start and stop function. It does not work as it’s intended per Honda dealership and page 400s of the owners manual. My car is been shutting off randomly as I’m giving it gas moving forward ( 1 time) and we’ll over 10 times as I’m backing up into my driveway. When I am backing up, it’s normal and out of no where, my vehicle shuts off and it shifts back to neutral then starts to roll forward. When my truck shuts off as I’m in reverse, my reverse camera becomes audio or audio off when it’s suppose to show the rear camera back up. And my dash board, the oil light and battery comes on. I’ve brought it up to Honda dealership and I keep getting the run around. This is a safety concern! It’s a safety concern for myself, family and also the people around me driving if this happens to shut off on the freeway or even on the city road. I have my kids in the car and I could get crush from all directions if my car shuts off randomly. What do Honda need in order to fix this? My car getting crushed in an accident? Honda states they could not replicated it so I provided dash cam footage, live video footage. And still I’m getting the run around. Please help. Honda stated my after market parts caused this issue. But could not explain to me why and how it caused it?? I have a carb legal intake and an LED light strip. Nothing fancy! No harness no nothing! Just simple fuse power and ground. I’ve brought my vehicle in before for this issue ( with my carb legal intake)

The Automatic High Beams on my 2020 rarely activate and when they do, they dim almost immediately after seeing their own reflection even on tiny road markers. Occasionally, they'll activate or flash oncoming traffic which creates a hazard to their visibility and my safety. I alerted my local Honda Dealership at a scheduled service but they stated their were no service bulletins in effect for the Automatic High Beam system, and therefore nothing they would do.

Sunroof spontaneously shattered while driving. Sunroof is not safety glass and shattered into thousands of shards. If the inner cover had been open the driver would have been hit in the face with these glass shards while driving at highway speed. There was nothing on the roadway that could have caused this explosion. Smooth paved road and no close traffic. We believe it is a defect and the type of glass is inherently dangerous to be used in a motor vehicle.

ON 12 OR MORE OCCASIONS THE TRUCK BRAKED FOR NO REASON. NOTHING IN FRONT OF ME. IT'S BEEN TO THE SHOP 3 TIMES FOR THIS. I HAVE DONE RESEARCH ON THIS PROBLEM AND FOUND OUT HONDA HAS SEVERAL LAW SUITES ON THEIR CMBS SYSTEM GOING BACK TO 2015. SO WHY HAVE THEY BEEN ALOUD TO KEEP THIS SYSTEM IN CARS AND TRUCKS.

THE AUTOMATIC HIGH BEAM FUNCTION IS ERRATIC AND HAS SWITCHED TO HIGH WHEN ON-COMING TRAFFIC IS APPROACHING. IT ALSO SWITCHES TO LOW WHEN THERE'S NO ON-COMING TRAFFIC. THIS TYPICALLY HAPPENS DURING HIGHWAY TRAVEL.

THE AUTO HIGH BEAM FEATURE DOES NOT WORK CORRECTLY. TURNS ON AND OFF AT IT'S OWN REFLECTION FROM ROADSIDE SINGS OF ALL SHAPE AND SIZES. FLASHES OTHER VEHICLES WHEN IT IS SUPPOSED TO BE ON LOW BEAM. HAVE COMPLAINED TO HONDA AND WAS TOLD IF I DID NOT LIKE IT TOO DEACTIVATE THE FEATURE.

THE BRAKES ARE SOFT IF YOU HIT THE BRAKES OUT OF THE "CLEAR BLUE". IF YOU RECENTLY PRESSED THEM WITHIN THE LAST COUPLE OF SECONDS, THE PEDAL HAS A MUCH FIRMER AND GRABBIER PERCEPTION. THE BRAKES FUNCTION NICELY, BUT THE VARIANCE IN BRAKE FEEL COULD BE DETRIMENTAL WHERE FRACTIONS OF A SECOND MATTER. THE VEHICLE DOES IT ALL THE TIME REGARDLESS OF TERRAIN OR TEMPERATURE.

ON TWO OCCASIONS, I WAS DRIVING AT FREEWAY SPEEDS IN A COLD CLIMATE FOR ABOUT AN HOUR. I DECELERATED ONTO AN OFF RAMP. UPON ACCELERATION, I RECEIVED A FLASHING CHECK ENGINE LIGHT AND REDUCED POWER. I WAS ABLE TO LIMP HOME AT DECREASED SPEEDS. I WAS ABLE TO PULL CODES P0304 - CYLINDER 4 MISFIRE, P0305 - CYLINDER 5 MISFIRE, C342D - MANUFACTURER CONTROL. THE PROBLEM WENT AWAY AFTER RESTARTING THE VEHICLE. I TOOK THE VEHICLE TO THE DEALER, BUT THEY WERE UNABLE TO SEE ANY CODES OR REPRODUCE THE ISSUE.

HONDA VEHICLES EQUIPPED WITH THE ZF-9 SPEED TRANSMISSION CANNOT BE PLACED INTO "NEUTRAL" IF THE VEHICLE'S BATTERY IS FLAT. A SPECIAL HONDA TOOL THAT IS NOT INCLUDED WITH EACH VEHICLE, IS THE ONLY WAY TO PLACE THE ZF 9 SPEED TRANSMISSION INTO NEUTRAL, TO ALLOW FOR TOWING, OR PHYSICALLY MOVING THE VEHICLE OUT OF TRAFFIC, IF THE VEHICLE'S BATTERY FAILS. HONDA SHOULD INCLUDE THIS TOOL #07AAA-TZ3A100 LOCK RELEASE, WITH EVERY HONDA EQUIPPED WITH THE ZF 9 SPEED TRANSMISSION.

WHEN DRIVING ON A HIGHWAY, THE AUTO DIMMING HIGH BEAM HEADLIGHT SYSTEM OFTEN FAILS TO DIM THE HIGH BEAMS WHEN AN ONCOMING VEHICLE IS APPROACHING - OFTEN CAUSING THE ONCOMING DRIVER TO "FLASH" HIS HIGH BEAMS IN ANGER. THE SYSTEM WILL ALSO DIM THE HIGH BEAMS WHEN IT SHOULDN'T.- WHEN THERE'S NO VEHICLE AHEAD OF YOU AT ALL. THE DEALERSHIP HAS BEEN UNABLE TO FIND A FIX FOR THE PROBLEM. I FIND OTHER OWNERS COMPLAINING OF THE SAME PROBLEM HERE... HTTPS://WWW.RIDGELINEOWNERSCLUB.COM/THREADS/AUTO-HIGH-BEAM-COOL-MAYBE-NOT.215738

THE REAR WINDOW SWITCH DOES NOT FUNCTION ON DEMAND WHEN ACTIVATING TO OPEN THE BACK WINDOW IN STATIONARY OR IN MOTION. IT DOES FUNCTION PROPERLY WHEN YOU LEAST EXPECTED AND NOT AT THE WILL OF THE OPERATOR.

2020 HONDA VEHICLES THAT ARE EQUIPPED WITH THE ZF 9 SPEED TRANSMISSION ARE IMPOSSIBLE TO PLACE IN NEUTRAL, IF THE BATTERY IS DEAD. HONDA SELLS A TOOL (HONDA 07AAA-TZ3A100 LOCK RELEASE) FOR $225.00. USING THIS TOOL IS THE ONLY WAY TO PLACE THESE VEHICLES IN NEUTRAL, IF THE BATTERY IS DEAD. HONDA SHOULD BE INCLUDING THIS TOOL FREE OF CHARGE IN EVERY 2020 VEHICLE EQUIPPED WITH THE ZF 9 SPEED TRANSMISSION.